SIGLO SUITES @ The Gramercy Residences
SIGLO SUITES @ The Gramercy Residences
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"Clean small room, great view."

Brian

March 17, 2018

Studio Unit Standard - Bed SIGLO SUITES @ The Gramercy Residences
Studio Unit Standard - Bed
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Lobby SIGLO SUITES @ The Gramercy Residences
Lobby
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Fitness center SIGLO SUITES @ The Gramercy Residences
Fitness center
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Aerial view SIGLO SUITES @ The Gramercy Residences
Aerial view
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Excellent
Location
8.6
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SIGLO SUITES @ The Gramercy Residences

Excellent location
Stay in the heart of Manila
Have a question for SIGLO SUITES @ The Gramercy Residences?
Very good
From 283 reviewsSee what guests said
7.9
Recommended by 81% of guests
  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
3 Bedroom Condo
3 Bedroom Condo
...
  • City view
  • 158 m²/1701 ft²
  • 1 double bed
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2 Bedroom City View
2 Bedroom City View
...
  • City view
  • 70 m²/753 ft²
  • 1 double bed
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1 Bedroom City View
1 Bedroom City View
...
  • City view
  • 30 m²/323 ft²
  • 1 queen bed
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1 Bedroom Loft
1 Bedroom Loft
...
  • City view
  • 80 m²/861 ft²
  • 1 queen bed
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2 Bedroom Condo
2 Bedroom Condo
...
  • City view
  • 159 m²/1711 ft²
  • 1 double bed
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Loft
Loft
...
  • Shower
  • Kitchenette
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Studio Unit Standard
Studio Unit Standard
...
  • City view
  • 28 m²/301 ft²
  • 1 double bed
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Two Bedroom Loft**
Two Bedroom Loft**
...
  • Non-smoking
  • Shower
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Loft
Loft
...
  • Shower
  • Kitchenette
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Double One Bedroom
Double One Bedroom
...
  • 45 m²/484 ft²
  • Bathtub
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More about SIGLO SUITES @ The Gramercy Residences

More about SIGLO SUITES @ The Gramercy Residences

"Very helpful staff & friendly."

Reviewed December 21, 2017

Ramlee from Brunei Darussalam

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Family with young children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
3.3 km Filipino, French, Mediterranean
iBread
4.8 km Filipino
Hizon's Cakes & Pastries
5.4 km Filipino
Asian cuisine
Asian cuisine
Eat Now
50 m Asian, Korean
Seoul Galbi
210 m Asian, Korean
Chicken Charlie
270 m Asian, Fast food
Chinese cuisine
Chinese cuisine
Chin's Express
3.5 km Chinese, Fast food
Hap Chan Tea House
4.2 km Chinese
Caffe La Lotte Restaurant
4.3 km Chinese

What they offer

"The location is good."

LEONARD from Philippines

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Family with young children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (283)Booking.com Reviews (97)
7.9
Cleanliness7.9
Facilities7.9
Location8.6
Service7.6
Value for money7.6
Provided by verified guests of Agoda
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Studio Unit Standard
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Showing 120 verified guest comments
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4.0
Paul from Singapore
Business traveler
1 Bedroom City View
Stayed 1 night in September 2018
Don't do it”
Horrible service. Key didn't work, elevator pass didn't work. Nobody to help with bags. Room smelled like cigarettes and Baygon. Check out took more than 30 mins (and I was the only one there). Pool, gym and spa are nice, but clearly nobody has looked at the user experience in years, if ever
Reviewed September 17, 2018
From what we can see your experience was not reflective of our brand. We are really sorry about that, Sir Paul. Our commitment is to have staff that prioritizes the needs of the customer and is solution-driven every single time. Please receive our most sincere apologies for this matter and know that we are looking into all the issues you have raised. We hope you give us another chance.
Responded September 18, 2018
SIGLO SUITES @ The Gramercy Residences
8.0
Excellent
jie from Philippines
Couple
Studio Unit Standard
Stayed 1 night in February 2018
Good place ”
nice view and good location . Service is normal .
Reviewed August 31, 2018
Dear Ms. Jie, we are so delighted you took the time to Siglo Suites at The Gramercy Residences. Rest assured that we will do some improvements specially with our service as mentioned in your review. We hope to become one of your favorites. Do let us know what we need to do to earn your continued loyalty.
Responded September 03, 2018
SIGLO SUITES @ The Gramercy Residences
6.4
Good
Merrill from Philippines
Group
Studio Unit Standard
Stayed 1 night in August 2018
Malfunctioning cable connection”
We were not able to enjoy the tv during our stay no channel is available. We connect it to the wifi but we prefer TV. They should fix it, so that the guest have their options when it come's to entertainment.
Reviewed August 09, 2018
We would like to thank you for taking the time to provide feedback about your experience with us, Ms. Merrill. Please receive our most sincere apologies for this matter and know that we are looking into the issue. Hope you'll allow us an opportunity to make amends and show what Siglo Suites is truly made of.
Responded August 10, 2018
SIGLO SUITES @ The Gramercy Residences
6.8
Good
Raissa from Philippines
Group
2 Bedroom City View
Stayed 1 night in April 2018
Average.”
The hotel didn't offer anything special...Acceptable for a staycation.
Reviewed July 15, 2018
Dear Ms. Raissa, thank you for taking the time out of your busy schedule to share your feedback with us.In the future please don't hesitate to ask for our manager on duty if you need anything. He will take care of you right away. Be sure to let us know if there's someting we can do to make Siglo Suites a better place for a staycation for you and our future guests.
Responded July 16, 2018
SIGLO SUITES @ The Gramercy Residences
5.6
Tony from Australia
Solo traveler
Studio Unit Standard
Stayed 1 night in July 2018
More like apartments than a hotel ”
So the pool and gym here are good and it is in the same building as a nice shopping mall but the rooms have a bit of a dirty feel and my room had a couple of cockroaches in it, the place is located in a nice area, plenty of restaurants around, just probably not worth the price tag
Reviewed July 14, 2018
We are truly sorry your experience was not to your satisfaction, Mr. Tony. We want every guest to receive our services that exceeds all expectations. Clearly this time around we have failed. Please receive our most sincere apologies for this matter and know that we are looking into the issue. Please give us a second opportunity to show you what we are truly made of.
Responded July 16, 2018
SIGLO SUITES @ The Gramercy Residences
10.0
Exceptional
Maine from Philippines
Family with young children
Studio Unit Standard
Stayed 1 night in May 2018
Nice View and Room”
Love the pool view and the room is clean and edgy fully equipped.
Reviewed June 27, 2018
Everyone here takes pride in what we do and it is through feedback like yours full of affirmations and encouragement that we renew our commitment to always try our best, Ms. Maine. We hope you give us the opportunity to serve you again. Rest assured we will do whatever it takes to deliver on our promise. We hope you choose us again as your hosts in your future staycations, Ms. Maine!
Responded July 03, 2018
SIGLO SUITES @ The Gramercy Residences
8.0
Excellent
Fok from Malaysia
Business traveler
Studio Unit Standard
Stayed 3 nights in May 2018
Returning Customer”
1. Location close to many eateries 2. Good design rooms 3. Price Value good
Reviewed June 12, 2018
To our Valued REPEAT Guest, Fok. Welcome back! Our pleasure to see you again and for choosing Siglo Suites as your host. Thank you for your kind words and for giving us a high review score. It is truly nice to know that our efforts are paying off. Thank you for choosing Siglo Suites to be your host and we look forward to your next staycation!
Responded June 14, 2018
SIGLO SUITES @ The Gramercy Residences
9.6
Exceptional
rosver from Philippines
Family with young children
1 Bedroom City View
Stayed 1 night in June 2018
pool is excellent....”
why charge extra for extra towels?? experience during checkin is excellent except for the fact that u charge additional fee for towel replacement?? how come?
Reviewed June 07, 2018
8.0
Excellent
Brian from United States
Solo traveler
Studio Unit Standard
Stayed 12 nights in May 2018
Very good”
Had 3 rooms due to plit stay. First one had bugs everywhere and the refrigerator didn't work until one guy came in who kne what he was doing. The evaporator fan twas rimed up, and after several failures of repair, the last guy came in, took the damn thing out and found it had a bushing worn out. 3 times a charm! It was fixed but the bugs weren't The first room in the second stay was temporary,. the room was fine but on the 3rd floor, so street noise and no view. The next room was above the 30th and had nothing wrong with it. However, the accouterments like kitchen utensils are inconsistent. you might have a corkscrew, you might not. Great pool and gym!
Reviewed June 06, 2018
Thank you for taking the time out of your busy schedule to review Siglo Suites, Mr. Brian. We deeply apologize for the hassle of transferring rooms. We have addressed the issue internally and have rolled out training to ensure it does not happen again. Please give us a second opportunity to show you what we are truly made of, Mr. Brian.
Responded June 06, 2018
SIGLO SUITES @ The Gramercy Residences
5.6
Christopher from United Kingdom
Solo traveler
Studio Unit Standard
Stayed 3 nights in May 2018
Above average”
I think I was just given one of the bad room's. It's a big building so there must be good ones. Ok reception check in and out no problem,quick and friendly. Elevators vert good. Room, hmm floors dirty, no hot or even slightly warm water. Not a fan of cold showers. Cockroaches, in and out of the aircon unit. Again not a fan. Furnishings basically in need of a makeover,curtains half dow
Reviewed May 25, 2018
Hi Sir Christopher, we apologize for inconvinience this may have caused you. We will make sure that all your concerns and suggestions regarding the furniture, appliances, room cleanliness and shower temperature will be discussed and resolved. Hope you'll give Siglo Suites another chance. Rest assured that during your next stay, we will certinely give you a better unit and experience.
Responded May 29, 2018
SIGLO SUITES @ The Gramercy Residences
9.2
Exceptional
Sachi from Philippines
Couple
Studio Unit Standard
Stayed 1 night in May 2018
Couple Staycation”
Stayed on the 56th floor. Room was a studio. Big enough for two. Aircon broke down during our stay, but staff were quick to respond. PROS: - Excellent view - Convenient location. Near Century City Mall and A. Venue. Lots of restos and convenience stores nearby. - Separate lap pool and infinity pool. Staff pretty strict about swimming in the lap pool. Infinity pool has nice view - Hair dryer and iron provided - Pool bag included - Shower easy to use. - Kitchenette with induction stove and fridge. - Great for no-frills staycation CONS - Phone line not clear. We had to speak louder to be heard. - Bed was a bit squeaky. - Not enough toiletries. We only had one small bottle of shampoo, one soap, two dental kits. - Tissue holder only a few inches above trash can.
Reviewed May 21, 2018
Thank you for taking the time out of your busy schedule to share your detailed review with us, Sachi. Your opinion is valuable to us and helps us shape everything that we do. We can't wait for the next opportunity to serve you and will do everything in our power to once again allow you to experience the best that we have to offer.
Responded May 23, 2018
SIGLO SUITES @ The Gramercy Residences
9.2
Exceptional
Virgilio from Philippines
Business traveler
Studio Unit Standard
Stayed 2 nights in May 2017
Exceptional”
Close enough to everything, centrally located.
Reviewed May 19, 2018
Dear Mr. Virgilio, thank you so much for giving Siglo Suites a try! We will surely maintain a quality accommodation and a great service to all of our guests. We are glad you liked the neighborhood. We look forward to welcoming you again here at The Gramercy Residences!
Responded May 29, 2018
SIGLO SUITES @ The Gramercy Residences
4.8
Robert from Australia
Solo traveler
Double One Bedroom
Stayed 7 nights in May 2018
Acceptable”
They are very slow at reception and they never give you two toilet rolls i had no toilet I rang reception it took one hour for them to send me toilet paper and I paid for three people in The room cause I was the only one there I only got one soap I should of got three of everything and the water the same it’s the badest hotel for service I have ever stayed at that’s what I think about it
Reviewed May 12, 2018
We are truly sorry your experience was not to your satisfaction, Mr. Robert. This is not reflective of our operational standards. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future guests. For having failed you we are very sorry. We hope you give us a second chance.
Responded May 15, 2018
SIGLO SUITES @ The Gramercy Residences
9.6
Exceptional
amanda from Philippines
Family with young children
Studio Unit Standard
Stayed 1 night in May 2017
Great experience”
just hope they allow the entire family per unit to use the pool long as the pool is not crowded... we'll understand if they limit it if it is crowded but if not hope they consider.. but afterall great experience
Reviewed May 05, 2018
Hi Ms. Amanda, we are very glad you had a wonderful experiece with your family despite the pool access limit. Rest assured that your suggestion will be taken into consideration. Thank you for choosing Siglo Suites to be your host and we look forward to your next staycation!
Responded May 15, 2018
SIGLO SUITES @ The Gramercy Residences
4.8
Ceres from Philippines
Group
2 Bedroom City View
Stayed 3 nights in April 2018
Gramercy - Unit 5902 is far from the photos offered online than when you see it in person. NOT GOOD!”
My Gramercy Unit 5902 - review will only base under my own and my friends experience, we’re 4 in a group. First of all under the unit layout in Agoda, there are 2 T&B. 1 common T&B and 1 in Master’s Bedroom, upon check in there’s only 1 common T&B! Also the Couch and the Carpet has this strong rancid smell of urine (probably from their previous clients), regardless, they did not clean it well! The aircon from the other room is broken or malfunctioning as the room is not getting cold even if it’s set to the coldest temperature and setting. We’re all forced to sleep in one room and one in the living room. Another problem is that the bed from that same room is broken, probably just a few jumps from a kid it will definitely retire from it’s purpose. You can see the bedframe that it’s really about to be totally broken. A very small Television in the living area for a 2Bedroom. There’s a leakage in the toilet, it’s always slippery and the rug gets soaked from water easily.
Reviewed May 02, 2018
9.6
Exceptional
Tee from Malaysia
Couple
2 Bedroom City View
Stayed 2 nights in April 2018
nice enviroment ”
this is a very clean and good location hotel at makati , u can just walk around and get your food easily. very convenient .
Reviewed April 27, 2018
It is our pleasure to be your host here in the Philippines, Tee! We are so happy to hear that we exceeded your expectations in more ways that we could have ever imagined Hope you choose us again as your hosts in your future travels!
Responded May 24, 2018
SIGLO SUITES @ The Gramercy Residences
10.0
Exceptional
Emerlyn from Philippines
Solo traveler
Studio Unit Standard
Stayed 1 night in April 2018
Very Satisfied”
The room is well-maintained, hotel staffs are very accomodating and approachable. I would gladly book again.
Reviewed April 19, 2018
Getting reviews like yours ranks among our favorite things, Ms Emerlyn! Everyone here takes pride in what we do and it is through feedback like yours full of affirmations and encouragement that we renew our commitment to always trying our best. Be sure to let us know when you're coming so we can reserve your favorite unit for you! We can't wait to serve you again soon.
Responded April 24, 2018
SIGLO SUITES @ The Gramercy Residences
9.2
Exceptional
ormond from Australia
Solo traveler
1 Bedroom City View
Stayed 14 nights in April 2018
Good condo location in manila”
Very good location, condo had good facilities, view from 69 th floor of Manila was fabulous
Reviewed April 12, 2018
We are glad you are satisfied with your stay and was overall impressed with what Siglo Suites has to offer, Mr. Ormond. Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off. Hope you'll let us know when you're coming back so we can reserve your favorite unit for you.
Responded April 16, 2018
SIGLO SUITES @ The Gramercy Residences
9.2
Exceptional
Arlene from Philippines
Solo traveler
Studio Unit Standard
Stayed 1 night in April 2018
Great facilities”
Room has utensils, plates, and other needed things for ccoking/eating. Location is very convenient as well.
Reviewed April 10, 2018
We are glad you are satisfied with your stay and was impressed with provided amenities and utilities, Ms. Arlene. We will surely maintain a quality accommodations and a great service to all of our guests. We hope you give us the opportunity to connect with you again! Thank you so much.
Responded April 12, 2018
SIGLO SUITES @ The Gramercy Residences
5.6
Guy from Belgium
Couple
1 Bedroom City View
Stayed 1 night in February 2018
room 2725 or 2527”
Every 5 minutes there are small friendly cockroaches passing by the kitchen are and some in the living area.
Reviewed April 06, 2018
Dear Mr. Guy, it saddens me to hear about your experience. Please know that we have now implemented corrective measures regarding the issues you escalated. Hope you receive our most sincere apologies and give us another chance.
Responded April 12, 2018
SIGLO SUITES @ The Gramercy Residences
12345
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