"For those who love nature, this is the best resort."
January 4, 2019
Free Wi-Fi in all rooms!
|Value for money||7.9|
|Distance to city center||14 km|
|Nearest airport||Hang Nadim Airport (BTH) - Indonesia|
|Distance to airport||18.3 km|
"It is a fantastic resort to get away from the busyness of life."
January 2, 2019
"The staff were very friendly and welcoming."
December 17, 2018
"The staff very very friendly and helpful."
December 20, 2018
"The hotel room was very clean and the location was very calm..."
December 20, 2018
For travelers who want to take in the sights and sounds of Batam Island, Sijori Resort and Spa Batam is the perfect choice. The excitement of the city center is only 14 km away. With its convenient location, the property offers easy access to the city's must-see destinations.
Take advantage of a wealth of unrivaled services and amenities at this Batam Island property. To name a few of the property's facilities, there are free Wi-Fi in all rooms, 24-hour room service, 24-hour security, daily housekeeping, laundromat.
Guests can choose from 30 rooms, all of which exude an atmosphere of total peace and harmony. The property offers many unique recreational opportunities such as mini golf course, outdoor pool, diving, fishing, spa. Sijori Resort and Spa Batam is your one-stop destination for quality accommodation in Batam Island.
"the rooms are clean and good."
December 31, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Limited food for breakfast and buffet dinner
Nice location and worth for money”
The room was generally quite clean. However there are a couple of spiders (probably from the “garden” outside) and my friend spotted a cockroach in her room, so probably more could be done on ensuring there are no insects. Apart from that, the staff were very friendly and we enjoyed our stay! The room was really spacious too.
Swimming pool closed so early , some room view is really worst ”
Staffs attitude r not really nice enough, swimming pool closed before 5pm, even we wanted to swim on our own risk but they didn't allow, some room's window facing to corridor where another guest usually sit and smoke which cost S$80, damn it waste S$80 to watch people smoking ? The management need to focus on improvement and new thoughts,new decorations. For me, I never ever want to there again ,
Peaceful & Calm. ”
For those who love nature, this is the best resort. The room was clean and neat. The swimming pool was huge. My suggestion is possible provide a Musollah or small prayer room for muslims and Qiblah signage in the guest room, more variety on buffet spread during breakfast. Other than that, feel satisfied. Me and husband enjoyed our 2nights stayed in this resort.
Lovely resort and staff - Highly recommend”
Stayed 4 days at the resort. It is a fantastic resort to get away from the busyness of life. The staff are friendly and helpful, particularly Rani (the new secretary) and the lady (an auntie) who is overseeing the jamu drinks (bought a number of the jamu powder and the powder helped with detox and all). An area of improvement is the cleanliness of the room - some bugs were found in the room but the staff were quick to help resort the issue. Also, to increase the frequency and capacity of the shuttle to shopping centre. Would definitely come back again.
Clean room and good customer service”
The room is quite clean and quiet at night. IT gives a tranquil environment feeling for me and my girlfriend. The breakfast could be improved and better as it can't fufill the hotel breakfast need. I saw the breakfast dishes was clean out after 25mins by the breakfast crowd filled up the restuarant. The staffs are very helpful and friendly toward the guests. The facilities is lacking a lot, it had a swimming pool, spa place, a mini golf area which I didn't seen anyone manning the location. Hope the resort can improve the facilities area.
Nice and comfy”
The hotel are nice after their renovation.. Do not expect much for breakfast but its acceptable for me..
Once is more than enough”
Pros : 1) Sijori resort provide free shuttle bus to Nagoya Hill shopping mall daily at 11am, and return at 3pm. 2) If you are looking at really quiet and secluded place. This can be one of it. Cons : 1) not much facilities in the resort. However, we notice that they are renovating the member lounge and revamping the gift shop. 2) the restaurant food is really not nice and is salty. The breakfast buffet is always empty and have to constant remind them to top up. 3) there is 1 staff at the counter not friendly and look impatient.
Initially loved it but dissapointed by service”
I arrived close to 8pm in the evening. The evening staff were wonderful. I thought the only thing that did not work for me then was that I could not pay for the room through Agoda. I put in a request for them to pack breakfast and arrange for a transfer for me as I had to catch the 6am ferry next day. They promised that everything would be ready by 5.20am the next day. I came down to the counter this morning. There was only one staff and he was sleeping on the sofa. My breakfast wasnt packed and the taxi had not been called. I asked if my breakfast was ready, he asked if I had made any order. I said I did and then he went to the back presumably to check on my order. I went to the kitchen soon after as I needed my food leftover from the room service to be packed. I asked the kitchen staff if my breakfast was done and I said I need to catch the 6am ferry. By then it was already past 5.30 and the staff said, "oh don't worry, there's plenty of time" before he looked at his watch and trailed off. I went back up and instead of settling the room payment knowing that I am in a rush, the counter staff was nowhere to be seen. So I had to head to the back and call out before he appeared from the toilet and walked slowly back to the counter. I asked him to please process my deposit minus my consumption and check my breakfast. Eventually, I left on the taxi that had just arrived without taking my breakfast as it was not ready, feeling utterly dissapointed that a fancy resort like Sijori has such poor service. I was planning to stay over again this week but now having doubts.
Had an enjoyable stay at Sijori resort! ”
The counter staff all the way to the restuarant, room service, masseurs, buggy staff and etc were all very warm and welcoming :) Which made us felt comfortable and nice. Moreover, the nice big swimming pools with cute floats, but can be improved on pool cleanliness. Last but not least, thanks for the good hospitality for the past 2 days. My bf and i had a really good stay, will be back for more in future! p.s: the massage there is really good, thumbs up! 👍 keep up the good work! and hope to see the five little ducks soon :)
Dear Ms. Jane, Warmest greetings from Sijori Resort and SPA, Batam. Thank you for your review and sharing your experience stay with us. I am delighted to read that you enjoyed the services provided by our staff throughout your entire holidays. I will happily share your great review and kind highlight with the entire team as I am sure it will further add an additional motivation to each and everyone`s of us in our daily efforts of creating memorable experiences for all our guests. Its our pleasure that we can make you felt comfortable and nice especially we are glad that you love our massage at SPARADISE. We are delighted to have had the opportunity to be at your service and we look forward to welcoming you back at Sijori Resort and SPA, Batam. Best Regards, Sijori Resort and SPA, Batam.
Everything is great except for the breakfast spread!”
Staff is very friendly, polite and helpful. Rooms are big and clean. Air was super fresh! Everything is great except for the breakfast spread. Breakfast is from 7am to 10am. We came down at 8.15am. Spread is very very limited. Porridge was already empty, when asked - staff mentioned that they ran out of it. Cereal was only 1 choice. When we came, there were only 4 pcs of cake left, and it wasn't top up until we left. Really need to buck up on this!
Pros: 5 mins away from the ferry terminal. Staffs are polite. Food is reasonably priced. Cons: Bathroom floor is quite mouldy. The room is quite dusty, a lot of dust under the bed. Table had stains not cleaned properly. Bathtub choked. Pool is very dirty with lots of black particle. Needs a lot of maintenance. Only one restaurant available. Breakfast spread was lousy. Food was cold. Went with kids, no activities for them to do except swim. Not child friendly like Harris or holiday Inn resorts I went. Quite lousy I would say. In room dining closes at 10pm. Massage closes at 7pm. This resort needs to work on all the above aspect. Saw renovation boards. Hope it gets revamped and probably I will go and after it’s revamped.
The staff were very friendly and welcoming. We wish there were more food options available so we can spend time in the resort and just order the food in. Location is a little out of nowhere but still okay, can take taxi out. Overall, comfortable and cozy resort.
Relaxing place away from city area”
Food improved(breakfast) would definitely come back to stay here again. Tho facilities lacking a gym and the place is huge as well. Pool wasn't too bad either.
Overall, comfortable and cozy resort
Sijori Resort was amazing, and exactly what we were looking for. I was initially a lil worried after reading some of the reviews here and understanding that the resort is still in the midst of revamping. Could the transition affect our desire for a pleasurable experience? This worry was laid to rest from the moment we checked in. The check-in staff was extremely friendly and the process was blazing fast. We were then taken to our room which was newly furnished, very comfortable, and very large to boot. It was dark in the evening then, so we couldn't see much of the outside, but what greeted us at our balcony the next morning was a tranquil view of the hillside and a pool down the hill. This is when we knew we found what we wanted - a quiet holiday where we can lounge around a private enclave doing almost nothing. If this is what you're looking for, Sijori Resort is the perfect place. 6 stars to all the staff for making our stay memorable. Will definitely visit again.
Dear Siong, Thanks for sharing your wonderful stay experience with us. We are happy to hear that enjoy your stay with us. We will convey your review to our staff to encourage them to give an even better service to all our guest. The phase two of our resort will be completed soon and we do look forward to being able to welcome you back again and serve you even better. Once again, thank you for taking your time to share your stay experience with us. Best Regards, Sijori Resort & SPA.
A pleasent Surprise”
The location was somewhat far away from the city and shopping stuff but they compensate for a free transfer 2way at a designated timing. There isnt a walking distance neighbourhood shops but they compensated with and outstanding above board service to assist in everyway possible. This also creates a very peaceful and tranquil environment for a nice relaxing stay. The building architecture looks more of a 1960s but i was really surprise by the interior of the room to be really modern meets 60s look and feel. The premier room was exceptionally large. It made me wanna just laze in the room whole day and night. Their main reception and hotel rooms are currently in renovation targeting this year to finish. They really compensate the whole stay experience with their warmth and famiy like staff. Hope they maintain this approach 😁 Overall verdict is I should come back to stay in the bunglow rooms. I do recommend couples and families to stay at this resort.
Dear Adib, Thanks for sharing your wonderful feedback with us. We are glad to hear that you commented the interior of the rooms are really modern and comfortable which made you feel just laze in the room whole day and relax, the premiere room is spacious and nice. We are so happy to know that our staff are friendly and very helpful. We will keep our standard to serve you better and better in the future. The phase two of our resort will be completed in 2 months and we will invite you to come back again. Once again, thank you very much for the feedback. Best Regards, Sijori Resort & SPA.
Nat from Singapore”
The staff were very friendly and helpful. Great place to just unwind and be away from a stressful city life. Accommodation was well maintained and service was very good.
Resort is so so, location near sekupang”
Resort in selected areas were quite run down. Level 1 room had a lot of ants. Need to take buggy ride to the rooms which was fun coz kids love it. But alot of mosuqitoes. Breakfast spread was normal but depletes fast. Staff are friendly , check-in and checkout was fast. Free shuttle service to and from sekupang ferry terminal.
Tranquility & Calmness”
Overall we had a good stay. Our bungalow is big with a sofa bed and overlooking the swimming pool. Only 1 restaurant is open, thus food was very limited. Waiting time for the food can be improved. Breakfast was alright with quite a variety of food served. Did not try out the facilities so cannot comment on those. The resort have a potential to be better.
Sijori Resort and Spa Batam