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Bar, Silk Collection Hotel & Spa in Hanoi
Family Suite Lake View - Room plan, Silk Collection Hotel & Spa in Hanoi
Lobby, Silk Collection Hotel & Spa in Hanoi
Buffet, Silk Collection Hotel & Spa in Hanoi
Buffet, Silk Collection Hotel & Spa in Hanoi
Exterior view, Silk Collection Hotel & Spa in Hanoi
Exterior view, Silk Collection Hotel & Spa in Hanoi

Removed from saved list

8.7

Excellent

284 reviews

284 reviews

Housekeeping15
Breakfast12
View7
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Tan My Design
10 m
Ngoc Hien Silk
10 m
Chie Design
10 m
Silk silk
10 m
Ngoc Anh Fashion
40 m
Popular landmarks
Old Quarter
240 m
St. Joseph's Cathedral
350 m
Hoa Lo Prison
840 m
Vietnamese Women's Museum
980 m
Vietnam Military History Museum
1.1 km
Closest landmarks
Vietnamese Craft - Guild
100 m
Kenly Silk
100 m
Yen Boutique - Hanoi Tailor Made Clothes
110 m
Phuc Loi Shop
120 m
Jazz Club Minh
130 m

Silk Collection Hotel & Spa

58 Hang Gai Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam, 70000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Located in heart of Hanoi

Check-in [24-hour]

Airport transfer

Excellent breakfast

Inside city center

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Eco & Adventure
Hiking
Workout and Leisure
Fitness center
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Spa

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
Value for money8.7
Distance to city center0.0 Km
Location rating9.2
Nearest airportNoi Bai International Airport (HAN)
Distance to airport21.3 km

Rooms available at Silk Collection Hotel & Spa

King Suite Lake View
...
  • Room size: 36 m²/388 ft²
  • Lake (partial view) view
  • 1 double bed or 1 king bed
Enter dates to see prices
Deluxe Double City View
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Family Connecting Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Superior Double Room
...
  • Room size: 15 m²/161 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Family Suite Lake View
...
  • Room size: 41 m²/441 ft²
  • Lake view
  • 1 single bed and 1 double b...
Enter dates to see prices
Junior Suite Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Standard Double Room
...
  • Room size: 14 m²/151 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Superior Triple Room without Window
...
  • Room size: 22 m²/237 ft²
  • No Windows view
  • 3 single beds or 1 single b...
Enter dates to see prices
Superior Family Connecting Room
...
  • Room size: 30 m²/323 ft²
  • No Windows view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Deluxe Triple Room with Window
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 single bed and 1 queen be...
Enter dates to see prices

Frequently asked questions

Does Silk Collection Hotel & Spa offer spa services?

You can enjoy your stay at Silk Collection Hotel & Spa a lot more by enjoying the benefits of the property's available spa services that are offered for all its guests to make your evening even better.

Is car parking available at Silk Collection Hotel & Spa?

Silk Collection Hotel & Spa offers car park nearby for all customers traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

How many floors does Silk Collection Hotel & Spa have?

Silk Collection Hotel & Spa has a total of 13 floors.

What is the verified guest review consensus about Silk Collection Hotel & Spa's breakfast?

67.0% of our verified guest reviews have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Silk Collection Hotel & Spa down in the review section.

What is the verified guest review consensus about Silk Collection Hotel & Spa's food?

100.0% of our past visitor ratings have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Silk Collection Hotel & Spa down in the review.

What is the typical rating that verified Families with young children have given to Silk Collection Hotel & Spa?

Past families with young children that have stayed at this property have given Silk Collection Hotel & Spa an average rating of 9.1. You can look up more thorough customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Silk Collection Hotel & Spa?

Verified families with older children that have stayed at this property have given Silk Collection Hotel & Spa an average rating of 9.0. You can look up more thorough customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Silk Collection Hotel & Spa?

Verified group travelers that have stayed at this property have given Silk Collection Hotel & Spa an average rating of 9.4. You can check out more specific customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What restaurants are close by Silk Collection Hotel & Spa?

Silk Collection Hotel & Spa’s neighborhood is Old Quarter which includes popular restaurants such as Press Club, King Roti, and Madam Yen Restaurant.

What time is check-in and check-out at Silk Collection Hotel & Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

What is the closest airport to Silk Collection Hotel & Spa?

The nearest airport to Silk Collection Hotel & Spa is Tho Xuan Airport, 133.0 km away.

What people love about Silk Collection Hotel & Spa

  • 8.8

    Excellent
    Cleanliness

    "I booked a balcony-view room yesterday, it was nice the room was clean, tidy, and cool."

    Nguyen

    |

    May 1, 2021

  • 9.6

    Exceptional
    Cleanliness

    "Rooms clean"

    Debra

    |

    March 8, 2020

  • 8.8

    Excellent
    Location

    "I like the location, the design, the bed and especially the staff."

    Jomar

    |

    August 5, 2023

Property ranking|Compared to 3,784 Hanoi properties
See all rankings
Location score
9.2/10
Service score
9.1/10
Cleanliness score
8.8/10
Couples review score
8.8/10
Better than
95
%
of Hanoi properties
Better than
94
%
of Hanoi properties
Better than
93
%
of Hanoi properties
Better than
92
%
of Hanoi properties
Overall rating:

8.7

Excellent
284 reviews
Cleanliness
8.8
Facilities
8.2
Location
9.2
Read all reviews >
What travelers say they love:
Perfect location and delicious daily breakfast!
lee from Singapore
Family with young children
More about Silk Collection Hotel & Spa

More about Silk Collection Hotel & Spa

Experience Luxury and Comfort at Silk Collection Hotel & Spa in Hanoi

Indulge in the ultimate luxury experience at Silk Collection Hotel & Spa in Hanoi, Vietnam. Our 4.0 star hotel offers a wide range of facilities to ensure a comfortable stay for our guests. Enjoy 24-hour room service, a coffee shop, bar, restaurant, and safety deposit boxes. Pamper yourself with our salon, massage, fitness center, and spa services. Stay connected with our Wi-Fi in public areas and Free Wi-Fi in all rooms. Other facilities include airport transfer, tours, valet parking, concierge, air conditioning, bathrobes, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, designated smoking area, shuttle service, dry cleaning, express check-in/check-out, library, car hire, luggage storage, convenience store, daily housekeeping, gift/souvenir shop, taxi service, ticket service, and breakfast buffet. Our hotel is the perfect choice for travelers seeking luxury and comfort in Hanoi.

Room Types at Silk Collection Hotel & Spa

Silk Collection Hotel & Spa offers a variety of room types to suit the needs of every traveler. Choose from Standard Double Room, Superior Double Room, Superior Triple Room without Window, Superior Family Connecting Room, Deluxe Double City View, Deluxe Triple Room with Window, Deluxe Family Connecting Room, Junior Suite Room, King Suite Lake View, and Family Suite Lake View. Each room is designed with comfort and style in mind, featuring a range of bedding options and sizes to accommodate solo travelers, couples, families, and groups of friends. Whether you're looking for a cozy and intimate space or a spacious and luxurious suite, Silk Collection Hotel & Spa has it all.

Discover the Charm of Hanoi's Old Quarter from Silk Collection Hotel & Spa

Silk Collection Hotel & Spa is conveniently located near Hanoi's Old Quarter, a bustling district filled with narrow streets, ancient houses, and traditional shops. The Night Market is also nearby, offering a vibrant atmosphere with street food, souvenirs, and local crafts. Guests can explore the Ancient House and Bach Ma Temple, both within walking distance of the hotel. For those seeking a taste of local culture, Ta Hien Street is the perfect spot to enjoy a cold beer and people-watch. The Vietnam National Tuong Theatre is also nearby, showcasing traditional Vietnamese opera performances. With its prime location, Silk Collection Hotel & Spa is the ideal base for discovering the charm and culture of Hanoi's Old Quarter.

Exceptional Staff and Impeccable Cleanliness

Silk Collection Hotel & Spa in Hanoi, Vietnam has received rave reviews from satisfied customers who have praised the exceptional staff and impeccable cleanliness of the hotel. Guests have described the staff as friendly, professional, and helpful, providing excellent service throughout their stay. The rooftop bar has also been a highlight for many, with delicious drinks and stunning views of the city. The hotel's location has also been commended for its convenience and proximity to attractions. The rooms have been described as clean, comfortable, and well-maintained, with soft beds that are a rarity in Asia. Overall, Silk Collection Hotel & Spa is a beautiful hotel with exceptional staff and top-notch cleanliness, making it a top choice for travelers visiting Hanoi.

Experience Exceptional Comfort and Service at Silk Collection Hotel & Spa

Silk Collection Hotel & Spa in Hanoi, Vietnam has received outstanding customer ratings across various categories. With an overall rating of 8.8, guests have raved about the exceptional comfort and service provided by the hotel. The staff performance has earned a remarkable 9.1 rating, showcasing their dedication and commitment to ensuring guests have a memorable stay. The hotel's location has been highly praised, with a rating of 9.3, making it the perfect base for exploring the city. Guests have also appreciated the hotel's cleanliness, with a rating of 8.9, and the value for money provided, with a rating of 8.7. The facilities have been rated 8.2, providing guests with everything they need for a comfortable and enjoyable stay. Experience the exceptional comfort and service of Silk Collection Hotel & Spa for yourself and make your trip to Hanoi unforgettable.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Breakfast

6 mentions

Housekeeping

3 mentions

Food & Dining

1 mention

View

1 mention

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Khmer
  • Korean
  • Lao
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Thai
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hiking
  • Massage
  • Outdoor recreational features
  • Spa
  • Spa/sauna
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Buzzer/wireless intercom
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Free bottled water
  • Mini bar
  • Wake-up service

Food and dining

Breakfast options
  • American
  • Asian
  • Vegetarian
  • Buffet

Location

58 Hang Gai Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam, 70000
Exceptional
Location

9.2

Airports
  • Noi Bai International Airport (HAN)
    21.3 km 42 min drive
  • Cat Bi International Airport (HPH)
    93.8 km
Public transportation
  • Hanoi Railway Station
    1.3 km 17 min walk
Hospital or clinic
  • Trung tâm Y tế Quận Hoàn Kiếm
    410 m
Shopping
  • Night Market
    480 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    160 m 2 min walk

What's nearby

Popular landmarks
  • Old Quarter
    240 m
  • St. Joseph's Cathedral
    350 m
  • Hoa Lo Prison
    840 m
  • Vietnamese Women's Museum
    980 m
  • Vietnam Military History Museum
    1.1 km
  • Temple of Literature & National University
    1.6 km
  • Ho Chi Minh Mausoleum
    1.7 km
  • One Pillar Pagoda
    1.7 km
  • Presidential Palace Historical Site
    1.8 km
  • Vietnam Museum of Ethnology
    5.3 km
Nearby landmarks
  • Tan My Design
    10 m
  • Ngoc Hien Silk
    10 m
  • Chie Design
    10 m
  • Silk silk
    10 m
  • Ngoc Anh Fashion
    40 m
  • F Silk
    50 m
  • Dinh Co Vu
    50 m
  • Hang Gai Street (Street of Hemp)
    50 m
  • Thang Long Art Gallery
    50 m
  • Vanloi Oriental Style
    50 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee525000 VND
  • Distance from city center0.0 Km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)250000 VND
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors13
  • Number of restaurants1
  • Number of rooms 50
  • Room voltage220
  • Year property opened2017
  • Most recent renovation2019

Reviews of Silk Collection Hotel & Spa from real guests

Provided by verified guests of Agoda
8.7
Cleanliness8.8
Facilities8.2
Location9.2
Service9.1
Value for money8.7
High score for Hanoi
Rating
9+ Exceptional (101)
8-9 Excellent (17)
7-8 Very Good (15)
6-7 Good (6)
<6 Below Expectation (13)
Time of the year
Mar - May (17)
Jun - Aug (50)
Sep - Nov (49)
Dec - Feb (36)

Show reviews that mention 

Showing 152 verified guest comments
12345
10.0
Exceptional
Victoria from Australia
Family with teens
Superior Double Room
Stayed 4 nights in January 2020

Really friendly staff...great varied breaky. Clean and comfortable.”

I dont think you should advertise "room with window" when the very skinny window is in a strange alley shaped corner of the room ...almost like in a cupboard. The room really felt like it had no window. Other than that everything was really good.

Reviewed January 07, 2020

See room deals

10.0
Exceptional
ZHI from Malaysia
Family with teens
Deluxe Double City View
Stayed 1 night in January 2020

Had a great stay”

Was greeted with some welcome drinks upon our arrival and was surprised with a room upgrade! Staffs were very friendly and welcoming, and also recommended us places to eat and go, with tips on getting around. Rooms were clean and decent!

Reviewed February 02, 2020

See room deals

Dear Mr/ Ms. Zhi, I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. Thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team

Responded February 13, 2020
Silk Collection Hotel & Spa
10.0
Exceptional
Cynthia from United States
Group
Stayed 2 nights in April 2020

Boutique Hotel w/5-Star Service”

I enjoyed my stay at Silk Collection Hotel & Spa! The quality and pricing is excellent. Very professional staff and great rooftop bar with delicious drinks! I'll be back!

Reviewed March 09, 2021

See room deals

10.0
Exceptional
Tran from Vietnam
Couple
Standard Double Room
Stayed 1 night in December 2020

Lovely stay! Highly recommend”

Lovely hotel in such a great location. I was staying during the new year eve and totally can watch the firework at the rooftop. Highly recommend.

Reviewed February 10, 2021

See room deals

10.0
Exceptional
Tien from Vietnam
Family with teens
Superior Double Room
Stayed 3 nights in January 2021

Great holiday stay”

The hotel is small but decoration is quite nice. Location is also great, convenient to hang around in old quarter.

Reviewed January 06, 2021

See room deals

9.6
Exceptional
Lim from Malaysia
Couple
Stayed 3 nights in January 2020

Great location”

Hotel is in Old Quarter and very near and walking distance to many places of attractions. Surrounded by many shops for shopping and eating. Also walking distance to many food streets and beer streets. The hotel is clean with friendly staff.

Reviewed February 03, 2020

See room deals

Dear Mr/ Ms. Lim, I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. Thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team

Responded February 13, 2020
Silk Collection Hotel & Spa
9.6
Exceptional
Joanne from New Zealand
Couple
Superior Double Room
Stayed 2 nights in March 2020

Beautiful hotel and would stay again”

Staff amazingly helpful and the place was so clean and well appointed. he shower nozzles need a bit of an upgrade as ours kept falling off and in the end broke.

Reviewed March 24, 2020

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9.6
Exceptional
ATSUSHI from Vietnam
Family with young children
Junior Suite Room
Stayed 1 night in January 2021

Hotel location is good to sightseeing”

It was very nice stay in this hotel, close to the old town of hanoi. I have 3-year-old son, but it was really easy to visit lots of place, such as church, night market, hoankiem lake and so on. I hope I can be back soon!

Reviewed February 04, 2021

See room deals

10.0
Exceptional
Hoa from Australia
Couple
Stayed 3 nights in February 2020

Amazing ”

Beautiful service, beautiful breakfast, just an overall beautiful stay.

Reviewed February 10, 2020

See room deals

Dear Mr/ Ms. Hoa, I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. Thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team

Responded February 13, 2020
Silk Collection Hotel & Spa
10.0
Exceptional
SeanZu from Taiwan
Family with young children
Superior Double Room
Stayed 4 nights in December 2020

NICE LOCATION”

GOOD Place! and nice location

Reviewed February 25, 2021

See room deals

9.6
Exceptional
Debra from United Kingdom
Couple
Deluxe Double City View
Stayed 1 night in March 2020

Great location ”

Lovely central place to stay. Staff very friendly and helpful. Rooms clean

Reviewed March 08, 2020

See room deals

9.6
Exceptional
Atcharaporn from Thailand
Family with young children
Deluxe Triple Room with Window
Stayed 1 night in December 2019

Great location & friendly staff ”

Small hotel is located in the perfect location. All of staffs are very friendly and have service mind.

Reviewed January 04, 2020

See room deals

Dear Mr/ Ms. Atcharaporn, I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. Thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team

Responded February 13, 2020
Silk Collection Hotel & Spa
10.0
Exceptional
alex from United Kingdom
Family with young children
Deluxe Triple Room with Window
Stayed 2 nights in January 2020

Exceptional”

The staff were extremely friendly and helpful

Reviewed January 26, 2020

See room deals

Dear Mr/ Ms. Alex, I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. Thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team

Responded February 13, 2020
Silk Collection Hotel & Spa
8.8
Excellent
Nguyen from Vietnam
Couple
Stayed 1 night in April 2021

Balcony-View Room Feedback”

I booked a balcony-view room yesterday, it was nice the room was clean, tidy, and cool. The staffs are nice too. It has a large balcony so you guys can chill out, and I love the city view too. There is just a little thing my room is on the 8th floor and the wifi was quite slow.

Reviewed May 01, 2021

See room deals

9.2
Exceptional
Peng
Couple
Superior Double Room
Stayed 2 nights in October 2019

friendly staffs, great location, clean room”

really enjoy my stay at this place, breakfast is pretty amazing too. staffs are always smiley and friendly.

Reviewed January 16, 2020

See room deals

Dear Mr/ Ms. Peng, I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. Thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team

Responded February 13, 2020
Silk Collection Hotel & Spa
9.2
Exceptional
Jose from Vietnam
Couple
Junior Suite Room
Stayed 1 night in January 2021

comfort at its best!”

My wife and I really enjoyed our stay.

Reviewed January 03, 2021

See room deals

8.4
Excellent
Petra from Netherlands
Couple
Deluxe Double City View
Stayed 5 nights in March 2020

Good location. but poor facilities”

The hotel facilities are not nearly as great as reviews suggest. Renovation would be good. The bathroom is very small - to open the shower, you need to close the toilet and the main door. When you shower, water runs down the bathtub onto the floor. It's too dark in the bathroom, additional lighting is needed. There is mildew on the ceiling. From the air con we could smell cigarette smoke on several occasions. Walls are paper-thin. We could hear the couple next door when they spoke softly. The thing separating our room and theirs was not the wall and light was coming through it. Light is also coming through the room door and there is no sound insulation. When people walk the hallway, it's like they are in your room. Mattress is very hard and uncomfortable. Staff is very nice, and so is the breakfast.

Reviewed March 16, 2020

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9.6
Exceptional
KRYSTAL from Vietnam
Business traveler
Stayed 1 night in January 2021

good”

will comeback

Reviewed April 21, 2021

See room deals

8.8
Excellent
Tran from Vietnam
Group
Deluxe Family Connecting Room
Stayed 1 night in January 2021

Good service ”

Good service, staff and location

Reviewed January 08, 2021

See room deals

8.0
Excellent
Pei from Singapore
Couple
Superior Double Room
Stayed 1 night in December 2019

Excellent location”

The hotel is small with an odd layout. Every time we open the toilet door we have to do it carefully. For the same price you can find a hotel which is bigger around. The location is very good otherwise.

Reviewed January 07, 2020

See room deals

Dear Mr/ Ms. Pei, I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. Thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team

Responded February 13, 2020
Silk Collection Hotel & Spa
12345
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