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Silk Queen Grand Hotel
Silk Queen Grand Hotel
Silk Queen Grand Hotel
Silk Queen Grand Hotel
Silk Queen Grand Hotel
Silk Queen Grand Hotel
Silk Queen Grand Hotel

Removed from saved list

8.2

Excellent

550 reviews

550 reviews

Housekeeping11
Breakfast8
Swimming Pool5

Staff were very helpful .

Alan
- Feb 17, 2020
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Fivimart Aupermkt

30 m

Hang Dau Street

90 m

Do Manh Cuong Boutique

110 m

Thang Long Water Puppet Theatre

140 m

Hong Ha Anh Silk

140 m

Popular landmarks
Old Quarter

520 m

St. Joseph's Cathedral

640 m

Vietnamese Women's Museum

970 m

Hoa Lo Prison

1.1 km

Vietnam Military History Museum

1.5 km

Closest landmarks
Jade Island

270 m

Ngoc Son Temple

270 m

Vietnam Moontravel

280 m

Embassy of Ireland

300 m

87 Ma May

320 m

Silk Queen Grand Hotel

36 Lò Sũ, Hoan Kiem District, Hanoi, Vietnam, 10000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hoan Kiem District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Hanoi

Check-in [24-hour]

Airport transfer

Inside city center

290 meters to Ngoc Son Temple

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Airport transfer

Bicycle rental

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Hanoi every 14 minutes on Agoda.com
Value for money7.5
Location rating8.9
Nearest airportGia Lam Airport (NULL)
Distance to airport3.7 km

Rooms available at Silk Queen Grand Hotel

Silk Queen Signature Suite
...
  • Room size: 60 m²/646 ft²
  • Lake view
  • 1 sofa bed and 1 queen bed
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Silk Suite
...
  • Room size: 60 m²/646 ft²
  • Lake view
  • 1 double bed
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Family
...
  • Room size: 35 m²/377 ft²
  • Nature view
  • 1 double bed and 1 single b...
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Premium Executive
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed or 2 single be...
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Deluxe Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Executive
...
  • Room size: 28 m²/301 ft²
  • Nature view
  • 1 double bed or 2 single be...
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Premium Deluxe
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Connecting Double and Twin Room
...
  • Room size: 60 m²/646 ft²
  • Nature view
  • 2 single beds and 1 double ...
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Executive Connecting Room
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 queen bed and 2 single be...
Enter dates to see prices
Deluxe Room?Inner Window?
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Silk Queen Grand Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Silk Queen Grand Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Silk Queen Grand Hotel?

Silk Queen Grand Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Silk Queen Grand Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Silk Queen Grand Hotel?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Silk Queen Grand Hotel. A selection of food types including halal and asian breakfast options is available for guests. There's an additional charge of 150000 VND for adults and 120000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Silk Queen Grand Hotel?

Silk Queen Grand Hotel features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch.

What is the smoking policy at Silk Queen Grand Hotel?

Silk Queen Grand Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Silk Queen Grand Hotel?

Restaurants including The Gourmet Corner Restaurant, Code Juice and Huyen Dung Restaurant are popular in Silk Queen Grand Hotel’s neighborhood which is known as Hoan Kiem District.

What popular shopping places are close to Silk Queen Grand Hotel?

Located in the Hoan Kiem District area, Silk Queen Grand Hotel is close to great shopping choices like Thien Son Plaza, Thanh Binh Gallery and Royal Silk.

What are popular attractions near Silk Queen Grand Hotel?

Guests at Silk Queen Grand Hotel can easily visit Hoa Lo Prison, Vietnamese Women's Museum and St. Joseph's Cathedral located in the Hoan Kiem District area.

What popular natural sightseeing spots are close to Silk Queen Grand Hotel?

Silk Queen Grand Hotel is located in the Hoan Kiem District area, which is famous for natural sightseeing destinations such as Vietcombank Tower.

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Explore the neighborhood

What people love about Silk Queen Grand Hotel

  • 9.2

    Exceptional
    Staff 

    "Staff were very helpful ."

    Alan

    |

    February 17, 2020

  • 9.2

    Exceptional

    "We appreciated having a packaged breakfast on checking out for our early journey to the airport."

    Alan

    |

    February 17, 2020

  • 10

    Exceptional
    Location

    "Good location, very good breakfast"

    Iryna

    |

    November 18, 2019

Property ranking|Compared to 2,505 Hanoi properties
See all rankings
Room size
38 sqm.
Location score
8.9/10
Cheapest price score
Service score
8.4/10
Bigger than
93
%
of Hanoi properties
Better than
90
%
of Hanoi properties
Better than
88
%
of Hanoi properties
Better than
84
%
of Hanoi properties
Overall rating:

8.2

Excellent
550 reviews
Cleanliness
8.2
Facilities
7.2
Location
8.9
Read all reviews >
What travelers say they love:
Walking distance to a lot as Hanoi is easily walkable to all...
Johanna from United States
Couple
More about Silk Queen Grand Hotel

More about Silk Queen Grand Hotel

Silk Queen Grand Hotel

See the best of Hanoi with a stay at Silk Queen Grand Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Go beyond the touristy and get deeper into the offerings of Hanoi with a stay at Silk Queen Grand Hotel, located merely 520 m from Old Quarter.
Silk Queen Grand Hotel offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hanoi.
The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Silk Queen Grand Hotel is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Silk Queen Grand Hotel include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Silk Queen Grand Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Silk Queen Grand Hotel offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the massage, hot tub, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take some time to explore Hanoi during your stay at the hotel. An afternoon of browsing the works at Vietnam Museum of Ethnology located 5.8 km away can familiarize you with the local art scene.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 87% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 87% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 90% of other options in the city.

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Amenities and facilities
Very good
Facilities

7.2

Most talked about facilities

Breakfast

13 mentions

Swimming Pool

10 mentions

Food & Dining

4 mentions

Internet

1 mention

Languages spoken

  • English
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Light therapy
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Closet
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Mirror
  • Refrigerator
  • Satellite/cable channels
  • Sewing kit
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Buffet
Restaurants on site

The Crown Restaurant

  • Cuisine: American, Asian, Argentinian
  • Menu: Buffet, A-la-carte
Location
36 Lò Sũ, Hoan Kiem District, Hanoi, Vietnam, 10000
Excellent
Location

8.9

Airports

  • Gia Lam Airport (NULL)
    3.7 km 14 min drive
  • Noi Bai International Airport (HAN)
    21.5 km 37 min drive

Public transportation

  • Hanoi Railway Station
    1.6 km

Hospital or clinic

  • Nha Thuoc Pharmacy
    400 m

Shopping

  • Night Market
    740 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    560 m 7 min walk
What's nearby

Popular landmarks

  • Old Quarter
    520 m
  • St. Joseph's Cathedral
    640 m
  • Vietnamese Women's Museum
    970 m
  • Hoa Lo Prison
    1.1 km
  • Vietnam Military History Museum
    1.5 km
  • Temple of Literature & National University
    2.1 km
  • Ho Chi Minh Mausoleum
    2.2 km
  • One Pillar Pagoda
    2.2 km
  • Presidential Palace Historical Site
    2.3 km
  • Vietnam Museum of Ethnology
    5.8 km

Nearby landmarks

  • Fivimart Aupermkt
    30 m
  • Hang Dau Street
    90 m
  • Do Manh Cuong Boutique
    110 m
  • Thang Long Water Puppet Theatre
    140 m
  • Hong Ha Anh Silk
    140 m
  • Vietnam Old Propaganda Posters
    170 m
  • Hanoi Ceramic Mosaic Mural
    180 m
  • Cau The Huc
    200 m
  • Ba Kieu Temple
    230 m
  • Cau Go Street
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee400000 VND
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)150000 VND
  • Daily Internet/Wi-Fi fee0 VND

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors12
  • Number of restaurants2
  • Number of rooms 80
  • Room voltage220
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Silk Queen Grand Hotel from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.2
Facilities7.2
Location8.9
Service8.4
Value for money7.5
High score for Hanoi
Rating
9+ Exceptional (51)
8-9 Excellent (24)
7-8 Very Good (25)
6-7 Good (9)
<6 Below Expectation (26)
Time of the year
Mar - May (37)
Jun - Aug (43)
Sep - Nov (26)
Dec - Feb (29)
All guests (269)
All room types
All languages

Show reviews that mention 

Showing 135 verified guest comments
12345
9.6
Exceptional
Kim from Vietnam
Family with young children
Family
Stayed 2 nights in April 2018

Highly recommend Silk Queen Grand”

This was our second stay Silk Queen Grand Hotel. Everything was top notch about this hotel... lovely rooms (very clean), location is very close to the popular Hoan Kiem Lake area. Restaurant is good... we enjoyed breakfasts and dinner also. The staff were impeccable... they all remembered our son and would chat and play with him (and were so understanding when he called reception for a chat). We will definitely stay at Silk Queen Grand next time we are in Hanoi.

Reviewed April 26, 2018

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10.0
Exceptional
Lily from United States
Group
Premium Deluxe
Stayed 1 night in April 2018

Great hotel! Perfect location and amenities.”

After a slew of bad hotels, my sister and I were so relieved to finally get to a beautiful hotel, perfectly situated in the old quarter of Hanoi. It's not the cheapest, but it's still a good value for your money. We got to the hotel a bit early before our check in, but the lobby held our luggage while we walked around the busy neighborhood. The twin room we had was clean, and had a great shower. We really appreciated the fitness room and pool on the roof. The views are incredible, both day and night. Breakfast that was included was a lovely buffet spread with good variety and located in their tenth floor restaurant. The staff were attentive, friendly, and helpful. It was also very convenient to have them help us book a bus to Cat Ba island that picked us up from the hotel. The hotel is close to everything - cafes, restaurants, night market, Hoan Kiem lake, and St. Joseph's Cathedral, just to name a few. Would definitely stay here again next time we're in Hanoi! :)

Reviewed April 30, 2018

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9.6
Exceptional
Michelle from Canada
Family with teens
Family
Stayed 3 nights in July 2019

Fabulous Hotel”

Our family thoroughly enjoyed our stay at the Silk Queen Grand Hotel. The location was perfect, the room was comfortable and clean and the staff were amazing!! The room service and breakfast food was great and the pool and deck were the best place to escape the hot afternoon sun. We highly recommend it for anyone travelling to Hanoi.

Reviewed July 30, 2019

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10.0
Exceptional
Julien from France
Family with young children
Deluxe Room
Stayed 1 night in October 2019

Great place in the heart of Hanoi ”

Location couldn’t be more perfect to visit the most attractive places in Hanoi. Shops, bars, restaurants right there. Excellent breakfast and nice refreshing small pool at the top floor. But the best is the service, smile, respectful, helpful is not enough if I tell you my story ! I left all the passports of my family and my credit cards and money at my previous homestay in Ninh Binh 2:30 away ! I realized it at 6pm when I checked in at Silk Queen Hotel! I know, I didn’t do well on this one but the receptionist called my Homestay and at 8:38 pm, my passports, credit card and money were at my door. They took care of all the transitions and when I asked how much I had to pay, they said “nothing”. Really ?? They were just amazing from the beginning till the end and beyond and my travel plan could have been extremely difficult without their incredible initiatives and professionalism. I’ll be thankful forever and if one day I’ll come back, I know where to stay. Cam On !

Reviewed October 27, 2019

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10.0
Exceptional
Ian from Canada
Group
Deluxe Room
Stayed 3 nights in October 2018

Clean, comfortable and convenient.”

I enjoyed my stay in the Silk Queen Grand very much. The rooms were comfortable and there was no noise from traffic. The staff were great and always willing to help and recommend places to visit or eat. They directed us to some great places for food in Hanoi. I would definitely stay here again on another tip back to the capital.

Reviewed October 10, 2018

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7.6
Very good
Zubeir from Mauritius
Couple
Premium Deluxe
Stayed 2 nights in August 2018

Quite central to explore Hanoi by walk”

Its a good property with small rooms but very clean and good beds. We requested to visit the rooms before check-in in order to have rooms at the back and away from road trafic noise. Had to pay an upgrade for that but found room space much same as we initially paid for. The property is quite central to shopping areas and Hoan Kiem lake where most cafes and restaurants are opened until late. We booked students guide with hanoifreewalkingtours online to visit Hanoi. We did their food tour and their city tour and was the best plan. The hotel offers a very good breakfast and all you need to have hearty one to start off your day. Disappointing small pool and a room with few machines as fitness room. But if you need none of these, then OK. I didnt appreciate the attitude of the reception staff who was after me to pay upfront for the room when we extended for another 3 days. All hotels over the world you oay at check out and wonder if its practice in Vietnam?! Cant say as it was our 1st trip... Some visitors we met during our stay recommended La Siesta next door which they seemed very happy with.. to check! Overall it was value for money at Silk Queen and great location to move around.

Reviewed August 23, 2018

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10.0
Exceptional
Daniel from Switzerland
Business traveler
Deluxe Room
Stayed 1 night in December 2017

Central location, friendly staff and good value for money”

This 4-star hotel is centrally located in walking distance from Hoan Kiem Lake. Staff is very friendly and a rich breakfast buffet was included into the price. The bar/swimming pool on the top offers a nice view on the city. Rooms are comfortable, everything needed is available. Overall, an excellent choice.

Reviewed December 16, 2017

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10.0
Exceptional
Dimuthu from Australia
Solo traveler
Executive Room
Stayed 1 night in December 2017

Really welcoming staff”

Beautiful clean room with a very warm reception from staff. Greatly located in Hanoi, an easy walk from Hoan Kiem lake. Would recommend to my family and friends.

Reviewed January 10, 2018

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9.2
Exceptional
Heather from Australia
Group
Premium Executive
Stayed 2 nights in July 2018

Great location, great staff”

We have just completed another trip to Hanoi, this time going with 2 other couples. I chose this hotel due to location and pictures I had seen of it. The staff were so helpful, mainly Pauline at the desk, the wonderful doormen and breakfast staff, but also in particular Ms Huong . she was absolutely fantastic with our bookings for our train trip and private van to Halon Bay. Our rooms looked towards the street and we could see the lake. Very comfortable. the food offered in the breakfast and dinner was delicious. Only one complaint which I don't think the hotel can fix was the temp of the pool water. The weather was constantly at 36-38 for our stay, the pool water was around 30+. Next time we will definitely stay here.

Reviewed July 12, 2018

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9.2
Exceptional
Sergio from United Kingdom
Couple
Deluxe Room
Stayed 2 nights in February 2019

Superb service, amazing breakfast”

From the beginning of the check-in was a very good vibes they give usan early check-in without any cost. The rooms was stunning high quality standards and cleanliness. The services such as the breakfast was superb with many food variety and the pool small but good for the hotel. The only con was the gym very poor with only a few running machines, and the spa services a bit older style. Location is perfect to do all you want in hanoi, overall I would repeat again in Hanoi no doubt.

Reviewed February 21, 2019

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9.2
Exceptional
Elizabeth from U.S. Virgin Islands
Solo traveler
Premium Executive
Stayed 1 night in May 2018

Beautiful hotel in the center of Old Hanoi”

Location of hotel can't be beat. Center of Old Hanoi, one block from the lake. Beautifully appointed. I had a king superior room that was very large, gorgeous, and had a small streetside balcony. AC, bathroon, wifi, complimentary breakfast were all fantastic. Spa pterrty good. I will definately stay here again. Staff was superlative. Not the extreme of luxury in Hanoi perhaps, but pretty darn close.

Reviewed May 21, 2018

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10.0
Exceptional
Kathleen from Australia
Couple
Deluxe Room
Stayed 2 nights in September 2019

Great spot with everything you need. ”

Great spot in the old town just a couple of blocks from Hoan Kiem Lake surrounded by coffee shops and restaurants. Lovely staff always keen to satisfy your every need.

Reviewed September 04, 2019

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10.0
Exceptional
Julien from France
Family with young children
Deluxe Room
Stayed 2 nights in October 2019

A secret place ”

I don’t want to let you know how magical it is because I want to keep it a secret ! Location = Amazing Bungalow = Better than a 4* hotel Family = Loving people who took care of us so well. Always trying to help us for dinner, a baby seat on the bike or even the passports I left in the room delivered to Hanoi where I left with my family ! What can I say, it’s idyllic and the birds singing in this croissant valley was magical !

Reviewed October 21, 2019

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7.2
Very good
Johanna from United States
Couple
Deluxe Room
Stayed 1 night in April 2019

Good location very close to Hoan Kiem Lake”

We stayed here for one night at the end of our time in Hanoi. Less than ten minutes walk from Hoan Kiem Lake and the central area of Hanoi. Walking distance to a lot as Hanoi is easily walkable to all the sights. The staff wasn't the most friendly and we even saw staff rolling their eyes and audibly scoffing at times. Rooftop pool which is a must in the heat.

Reviewed May 07, 2019

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10.0
Exceptional
william from United Kingdom
Family with teens
Deluxe Room
Stayed 2 nights in May 2018

Great Value and facilities with really friendly staff”

Great value and convenient location for all old quarter Hanoi attractions. Very clean and well equipped rooms, great air con, great breakfast and a small but welcome pool on the roof. Staff could not be more friendly

Reviewed May 18, 2018

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5.2
Hun from Malaysia
Group
Connecting Double and Twin Room
Stayed 2 nights in December 2017

New Year with friends”

we book 3 connecting rooms , end-up hotel can't provide this type of room, and email us to upgrade our room to 5 executive room and 1 premier room with extra bed. we have no choice as peak season hard to get rooms in other places to occupied so many of us. Well they provide a free pickup from airport. but honestly 2 spend 2 nights, it is not worth as a 4star hotel. there is 1 thing good about this hotel was the staff , they are friendly and helpful. my last day at hanoi , i switch to other hotel, so call 2-3 star hotel, i only pay 10% of this hotel, and what i get is slightly down grade from silk queen, but i save 90% of the money. so i am will not recommend to other to stay, better keep the money for local food and beer ~

Reviewed January 04, 2018

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9.6
Exceptional
Giang from Australia
Business traveler
Deluxe Room
Stayed 2 nights in March 2018

85”

I stayed here for 2 nights. It’s such a convenient location, just a step to the central of Hanoi. Staff are friendly, well-trained, good variety of breakfast. Definitely recommend for others.

Reviewed March 25, 2018

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6.8
Good
riwfka from Vietnam
Solo traveler
Deluxe Room
Stayed 3 nights in July 2018

Good hotwm, great location with small swimmingpool”

Good hotel but the price is to expensive for hanoi. Good room good beds. The staff can be more helpfull and there english isnt so good. This where our first 3 days in hanoi. After this hotel we went to another place but when we came back we found another hotel for 8, 75 euro pp pn. Incl breakfast. The staff was very helpfull and spook good english.

Reviewed July 22, 2018

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8.8
Excellent
Deborah from Australia
Couple
Deluxe Room
Stayed 15 nights in January 2019

Centrally located in old quarters ”

Great location in old quarters..walking distance to all markets. Would recommend an upgrdae of room as we found our first room very small. disadvantage of the big rooms is that they are at front of the hotel, this can be very noisey from the street traffic earlybin the mornings.. Breakfast finishes at 0930. Woul be better if they finish at 10

Reviewed February 03, 2019

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8.8
Excellent
Stephen from Australia
Couple
Deluxe Room
Stayed 4 nights in October 2018

Excellent”

Small and basic room, but everything was clean and in order. The location is great. The staff were great - friendly and helpful. Booked all our tours through the hotel as well, which worked well for us. Don't get your hopes up over the rooftop bar and pool. I'd happily recommend this place to anyone.

Reviewed October 28, 2018

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