Silk Queen Grand Hotel
Free Wi-Fi

Silk Queen Grand Hotel

36 Lò Sũ, Hoan Kiem District, Hanoi, Vietnam, 10000
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Deluxe Room Silk Queen Grand Hotel
Deluxe Room
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    Swimming pool [outdoor] Silk Queen Grand Hotel

    Silk Queen Grand Hotel Reviews

    8.0
    Excellent
    /10
    (198 reviews)See what guests said
    9.6
    Exceptional

    "Staff are friendly, well-trained, good variety of breakfast."

    Giang

    -

    March 25, 2018

    8.4
    Excellent service

    Things you’ll love about Silk Queen Grand Hotel

    Things you'll love

    • Airport transfer

    • Located in heart of Hanoi

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Hoan Kiem Lake370 m
  • St. Joseph's Cathedral (Nha Tho Lon)640 m
  • Old Quarter660 m
  • Hoa Lo Prison1.08 km
  • Vietnam Fine Arts Museum1.85 km
  • Temple of Literature1.96 km
  • Ho Chi Minh Mausoleum2.11 km
  • One Pillar Pagoda2.28 km
  • West Lake2.81 km
  • Vietnam Museum of Ethnology5.91 km
  • Value for money7.4
    Location rating8.8
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport3.7 km

    Rooms available at Silk Queen Grand Hotel

    Silk Suite
    Silk Suite
    ...
    • Room size: 60 m²/646 ft²
    • Lake view
    • 1 double bed
    Enter dates to see prices
    Premium Executive
    Premium Executive
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Connecting Double and Twin Room
    Connecting Double and Twin Room
    ...
    • Room size: 70 m²/753 ft²
    • Nature view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Family
    Family
    ...
    • Room size: 40 m²/431 ft²
    • Nature view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Executive Connecting Room
    Executive Connecting Room
    ...
    • Room size: 70 m²/753 ft²
    • Shower
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 28 m²/301 ft²
    • Nature view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Premium Deluxe
    Premium Deluxe
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Deluxe Double or Twin Room with Inner Window
    Deluxe Double or Twin Room with Inner Window
    ...
    • Non-smoking
    • Shower and bathtub
    Enter dates to see prices
    Have a question for Silk Queen Grand Hotel?

    What people love about Silk Queen Grand Hotel

    • 10.0
      Exceptional
      Staff 

      "The staff were great and always willing to help and recommend places to visit or eat."

      Ian

      |

      October 10, 2018

    • 8.8
      Excellent
      Location

      "The location is great."

      Stephen

      |

      October 28, 2018

    • 9.6
      Exceptional

      "Definitely recommend for others."

      Giang

      |

      March 25, 2018

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    More about Silk Queen Grand Hotel

    More about Silk Queen Grand Hotel

    8.8
    Excellent

    "Good food, and good location, kind service"

    KEUMHO

    |

    September 15, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "Nice modern hotel, great value, good breakfast, very clean r..."

    william

    |

    May 21, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Crystal Restaurant
    70 m Vietnamese
    Quan 19
    240 m Vietnamese
    cafe Nang Tuong
    260 m Vietnamese
    American cuisine
    American cuisine
    Ho Guom Bar
    100 m American, Italian, Vietnamese
    Black Jack's Restaurant
    160 m American, Asian, British
    Helio Original Coffee House
    180 m American, Cafe, International
    Asian cuisine
    Asian cuisine
    The Gourmet Corner Restaurant
    10 m Asian, European, Vegetarian
    Tandoor
    90 m Asian, Halal, Indian
    Banh Xeo Zon Pancake
    100 m Asian, Vietnamese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Silk Queen Grand Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (198)Booking.com Reviews (769)
    8.0
    /
    10
    Cleanliness8.2
    Facilities7.2
    Location8.8
    Service8.4
    Value for money7.4
    All languages
    All guests (198)
    All room types

    Show reviews that mention 

    Showing 104 verified guest comments
    12345
    6.4
    Good
    samantha from Hong Kong
    Solo traveler
    Deluxe Room
    Stayed 2 nights in May 2019

    Good”

    I would say the only advantage is the convenient location. But the infracstructure is old. The swimming pool is too small. The towel and other facilities are not clean enough. Zi don't think it's a good value foe money compared with other nearby hotels in Hanoi.

    Reviewed May 15, 2019
    7.2
    Very good
    Johanna from United States
    Couple
    Deluxe Room
    Stayed 1 night in April 2019

    Good location very close to Hoan Kiem Lake”

    We stayed here for one night at the end of our time in Hanoi. Less than ten minutes walk from Hoan Kiem Lake and the central area of Hanoi. Walking distance to a lot as Hanoi is easily walkable to all the sights. The staff wasn't the most friendly and we even saw staff rolling their eyes and audibly scoffing at times. Rooftop pool which is a must in the heat.

    Reviewed May 07, 2019
    9.2
    Exceptional
    Sergio from United Kingdom
    Couple
    Deluxe Room
    Stayed 2 nights in February 2019

    Superb service, amazing breakfast”

    From the beginning of the check-in was a very good vibes they give usan early check-in without any cost. The rooms was stunning high quality standards and cleanliness. The services such as the breakfast was superb with many food variety and the pool small but good for the hotel. The only con was the gym very poor with only a few running machines, and the spa services a bit older style. Location is perfect to do all you want in hanoi, overall I would repeat again in Hanoi no doubt.

    Reviewed February 21, 2019
    3.6
    Kate from United States
    Solo traveler
    Deluxe Room
    Stayed 2 nights in March 2019

    Take heed of the bad reviews”

    I booked this hotel thinking that the negative reviews were just fussy people. The hotel is pretty clean other than some stains on the pillows that were just turned over rather than replaced. It's near the lake, so good location. But it's pretty basic given the price and the service was terrible. I was shown to my room which was in the middle of the building with no window (well the window was into the hallway of the hotel) which usually in hotels is specified and given a different rate. Towels that I used were removed instead of replaced. And my welcome drink ticket was degraded from 2 to 1 even though I paid for a double room because I was a single traveller. For the same price as this hotel you can stay in much nicer places with better service. I wouldn't waste your money.

    Reviewed March 15, 2019
    8.8
    Excellent
    Kathrin from Germany
    Solo traveler
    Deluxe Room
    Stayed 1 night in July 2018

    only central pool in Hanoi, otherwise standard alright ”

    for a relaxing day on the roof top pool the hotel is good. gym very small (two running machines, one stepper), pool small but does its job. be early for lying chairs (only three available). breakfast ok, nothing special. staff was good, as usual in Vietnam. location great! would come back if I need a pool in a hot big city.

    Reviewed July 14, 2018
    8.8
    Excellent
    Deborah from Australia
    Couple
    Deluxe Room
    Stayed 15 nights in January 2019

    Centrally located in old quarters ”

    Great location in old quarters..walking distance to all markets. Would recommend an upgrdae of room as we found our first room very small. disadvantage of the big rooms is that they are at front of the hotel, this can be very noisey from the street traffic earlybin the mornings.. Breakfast finishes at 0930. Woul be better if they finish at 10

    Reviewed February 03, 2019
    5.2
    Lam from Vietnam
    Family with young children
    Premium Executive
    Stayed 1 night in December 2018

    Facility issues”

    I ordered queen bed, we got one bed made of 2 twin beds put together which was very uncomfortable because of the hard edge of mattress in middle of the bed. Another pain was the AC window blowing to the bed made both me and my son sick and coughing for few days. When checkingin, The staff asked us to wait for long because he could not find the agoda booking Poor experience. Will stay with international 5* hotel next time

    Reviewed December 25, 2018
    8.0
    Excellent
    Kristin from Australia
    Couple
    Deluxe Room
    Stayed 1 night in October 2018

    We stayed here 3 times over the holiday”

    Really central location, rooftop pool, compfortable bed, hot showers!

    Reviewed March 16, 2019
    9.6
    Exceptional
    Joanna from Philippines
    Couple
    Premium Deluxe
    Stayed 3 nights in February 2019

    Awesome”

    Very clean rooms, good food, good location, friendly staff

    Reviewed March 06, 2019
    10.0
    Exceptional
    Lily from United States
    Group
    Premium Deluxe
    Stayed 1 night in April 2018

    Great hotel! Perfect location and amenities.”

    After a slew of bad hotels, my sister and I were so relieved to finally get to a beautiful hotel, perfectly situated in the old quarter of Hanoi. It's not the cheapest, but it's still a good value for your money. We got to the hotel a bit early before our check in, but the lobby held our luggage while we walked around the busy neighborhood. The twin room we had was clean, and had a great shower. We really appreciated the fitness room and pool on the roof. The views are incredible, both day and night. Breakfast that was included was a lovely buffet spread with good variety and located in their tenth floor restaurant. The staff were attentive, friendly, and helpful. It was also very convenient to have them help us book a bus to Cat Ba island that picked us up from the hotel. The hotel is close to everything - cafes, restaurants, night market, Hoan Kiem lake, and St. Joseph's Cathedral, just to name a few. Would definitely stay here again next time we're in Hanoi! :)

    Reviewed April 30, 2018
    10.0
    Exceptional
    Greg from Australia
    Family with young children
    Premium Deluxe
    Stayed 2 nights in January 2018

    Exelent Hotel”

    This is a good hotel, the location is close to the lake and other popular sites, the rooms were very comfortable and clean staff very friendly, very good view of city from roof top restaurant and pool and the breakfast was good variety

    Reviewed January 26, 2018
    10.0
    Exceptional
    Daniel from Switzerland
    Business traveler
    Deluxe Room
    Stayed 1 night in December 2017

    Central location, friendly staff and good value for money”

    This 4-star hotel is centrally located in walking distance from Hoan Kiem Lake. Staff is very friendly and a rich breakfast buffet was included into the price. The bar/swimming pool on the top offers a nice view on the city. Rooms are comfortable, everything needed is available. Overall, an excellent choice.

    Reviewed December 16, 2017
    8.8
    Excellent
    Stephen from Australia
    Couple
    Deluxe Room
    Stayed 4 nights in October 2018

    Excellent”

    Small and basic room, but everything was clean and in order. The location is great. The staff were great - friendly and helpful. Booked all our tours through the hotel as well, which worked well for us. Don't get your hopes up over the rooftop bar and pool. I'd happily recommend this place to anyone.

    Reviewed October 28, 2018
    10.0
    Exceptional
    Ian from Canada
    Group
    Deluxe Room
    Stayed 3 nights in October 2018

    Clean, comfortable and convenient.”

    I enjoyed my stay in the Silk Queen Grand very much. The rooms were comfortable and there was no noise from traffic. The staff were great and always willing to help and recommend places to visit or eat. They directed us to some great places for food in Hanoi. I would definitely stay here again on another tip back to the capital.

    Reviewed October 10, 2018
    5.2
    Stefan from Netherlands
    Group
    Deluxe Room
    Stayed 2 nights in August 2018

    Broken toilet and air conditioning.”

    The pool is nice, including a good location. Unfortunately, both our toilet and air conditioning were broken. It was either extremely hot or freezing. Nothing in between. We both got sick in this hotel

    Reviewed August 21, 2018
    6.4
    Good
    FLORENCE from Vietnam
    Business traveler
    Deluxe Room
    Stayed 3 nights in July 2018

    Good”

    Booked this hotel for the gym and it was really small with no yoga mat and very little space. Breakfast generous in quantity but not tasty. Room smelled humidity (the 2 different ones i had for different stays). For business trip it was a bad idea, I guess for a tourist for a couple of nights it is OK as location is definitely the best.

    Reviewed July 16, 2018
    9.2
    Exceptional
    Heather from Australia
    Group
    Premium Executive
    Stayed 2 nights in July 2018

    Great location, great staff”

    We have just completed another trip to Hanoi, this time going with 2 other couples. I chose this hotel due to location and pictures I had seen of it. The staff were so helpful, mainly Pauline at the desk, the wonderful doormen and breakfast staff, but also in particular Ms Huong . she was absolutely fantastic with our bookings for our train trip and private van to Halon Bay. Our rooms looked towards the street and we could see the lake. Very comfortable. the food offered in the breakfast and dinner was delicious. Only one complaint which I don't think the hotel can fix was the temp of the pool water. The weather was constantly at 36-38 for our stay, the pool water was around 30+. Next time we will definitely stay here.

    Reviewed July 12, 2018
    9.6
    Exceptional
    CHIWEI from Vietnam
    Couple
    Premium Deluxe
    Stayed 3 nights in August 2018

    Overall good!”

    Reasonable price, nice location, good cleanness, staffs are friendly, but the room was a bit too narrow

    Reviewed December 27, 2018
    10.0
    Exceptional
    YONG from Malaysia
    Solo traveler
    Family
    Stayed 1 night in June 2018

    Nice and clean hotel”

    Good dining experience hotel, good recommendation for the restaurant.

    Reviewed June 20, 2018
    9.2
    Exceptional
    Elizabeth from U.S. Virgin Islands
    Solo traveler
    Premium Executive
    Stayed 1 night in May 2018

    Beautiful hotel in the center of Old Hanoi”

    Location of hotel can't be beat. Center of Old Hanoi, one block from the lake. Beautifully appointed. I had a king superior room that was very large, gorgeous, and had a small streetside balcony. AC, bathroon, wifi, complimentary breakfast were all fantastic. Spa pterrty good. I will definately stay here again. Staff was superlative. Not the extreme of luxury in Hanoi perhaps, but pretty darn close.

    Reviewed May 21, 2018
    12345
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    • Excellent location
    • Hoan Kiem Lake
    • Hanoi Railway Station is within 1.63 km