8.1
Excellent
18.6% this month
/10
(747 reviews)See what guests said
Housekeeping11
Breakfast8
Swimming Pool5
See map
8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Hang Dau Street 90 m
Do Manh Cuong Boutique 110 m
Thang Long Water Puppet Theatre 140 m
Hong Ha Anh Silk 140 m
Vietnam Old Propaganda Posters 170 m
Hanoi Ceramic Mosaic Mural 180 m
Cau The Huc 200 m
Ba Kieu Temple 230 m
Cau Go Street 260 m
Jade Island 270 m
Nearby landmarks
Old Quarter 520 m
St. Joseph's Cathedral 640 m
Vietnamese Women's Museum 970 m
Hoa Lo Prison 1.11 km
Vietnam Military History Museum 1.54 km
Temple of Literature & National University 2.1 km
Ho Chi Minh Mausoleum 2.18 km
One Pillar Pagoda 2.22 km
Presidential Palace Historical Site 2.28 km
Vietnam Museum of Ethnology 5.82 km
Silk Queen Grand Hotel

"I would definitely stay here again on another tip back to the capital."

Ian - October 10, 2018
 Silk Queen Grand Hotel
Lobby Silk Queen Grand Hotel
Interior view Silk Queen Grand Hotel
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Free Wi-Fi

Silk Queen Grand Hotel

36 Lò Sũ, Hoan Kiem District, Hanoi, Vietnam, 10000 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Old Quarter
Within 520 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Located in heart of Hanoi

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Hanoi every 6 minutes on Agoda.com
Value for money7.5
Location rating8.9
Nearest airportGia Lam Airport (VVGL)
Distance to airport3.7 km

Rooms available at Silk Queen Grand Hotel

Silk Suite
Silk Suite
...
  • Room size: 60 m²/646 ft²
  • Lake view
  • 1 double bed
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Silk Queen Signature Suite
Silk Queen Signature Suite
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 queen bed and 1 sofa bed
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Premium Executive
Premium Executive
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed or 2 single be...
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Family
Family
...
  • Room size: 35 m²/377 ft²
  • Nature view
  • 1 double bed and 1 single b...
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Connecting Double and Twin Room
Connecting Double and Twin Room
...
  • Room size: 60 m²/646 ft²
  • Nature view
  • 2 single beds and 1 double ...
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Deluxe Room
Deluxe Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 1 queen bed or 2 single bed...
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Executive
Executive
...
  • Room size: 28 m²/301 ft²
  • Nature view
  • 1 double bed or 2 single be...
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Premium Deluxe
Premium Deluxe
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
Enter dates to see prices
Executive Connecting Room
Executive Connecting Room
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 2 single beds and 1 queen b...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Silk Queen Grand Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Silk Queen Grand Hotel?

Silk Queen Grand Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Silk Queen Grand Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Silk Queen Grand Hotel?

Silk Queen Grand Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Silk Queen Grand Hotel

  • 9.6
    Exceptional
    Staff 

    "Staff are friendly, well-trained, good variety of breakfast."

    Giang

    |

    March 25, 2018

  • 10.0
    Exceptional

    "I enjoyed my stay in the Silk Queen Grand very much."

    Ian

    |

    October 10, 2018

  • 7.6
    Very good

    "Lots of food options available around the hotel."

    Yen

    |

    July 12, 2019

Property ranking|Compared to 3,054 Hanoi properties
See all rankings
Room size
41 sqm.
Location score
8.9/10
Review score - United States
8.3/10
Service score
8.5/10
Bigger than
96
%
of Hanoi properties
Better than
93
%
of Hanoi properties
Better than
91
%
of Hanoi properties
Better than
88
%
of Hanoi properties
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Overall rating:
8.1
Excellent
747 reviews
Cleanliness
8.2
Facilities
7.2
Location
8.9
Read all reviews >
What travelers say they love:
Excellent breakfast and nice refreshing small pool at the to...
Julien from France
Family with young children
More about Silk Queen Grand Hotel

More about Silk Queen Grand Hotel

If what you're looking for is a conveniently located property in Hanoi, look no further than Silk Queen Grand Hotel. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

Silk Queen Grand Hotel offers many facilities to enrich your stay in Hanoi. Guests can enjoy on-site features like free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, ticket service.

Step into one of 88 inviting rooms and escape the stresses of the day, A selection of amenities can be found in most rooms, inlcuding flat screen television, complimentary tea, free welcome drink, mirror, private entrance. The property offers many unique recreational opportunities such as sauna, outdoor pool, spa, steamroom. Whatever your reason for visiting Hanoi, Silk Queen Grand Hotel is the perfect venue for an exhilarating and exciting break away.

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Most talked about facilities

Breakfast
13 mentions
Swimming Pool
10 mentions
Food & Dining
4 mentions
Internet
1 mention

What they offer

10.0
Exceptional

"The rooms were comfortable and there was no noise from traff..."

Ian

|

October 10, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Buffet

Restaurants on site

The Crown Restaurant
Cuisine:American, Asian, Argentinian
Menu:Buffet, A-la-carte

Nearby restaurants

Vietnamese cuisine
Vietnamese cuisine
Crystal Restaurant
70 m Vietnamese
Quan 19
240 m Vietnamese
cafe Nang Tuong
260 m Vietnamese
American cuisine
American cuisine
Ho Guom Bar
100 m American, Italian, Vietnamese
Black Jack's Restaurant
160 m American, Asian, British
Helio Original Coffee House
180 m American, Cafe, International
Asian cuisine
Asian cuisine
The Gourmet Corner Restaurant
10 m Asian, European, Vegetarian
Tandoor
90 m Asian, Halal, Indian
Banh Xeo Zon Pancake
100 m Asian, Vietnamese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Silk Queen Grand Hotel from real guests

Overall rating
8.1
Excellent
From 747 reviews
9.0Location
8.6Service
8.3Cleanliness
Agoda Reviews (257)Booking.com Reviews (490)
Rating via Agoda8.0
/
10
Cleanliness8.2
Facilities7.2
Location8.9
Service8.5
Value for money7.5
High score for Hanoi
Rating
9+ Exceptional (49)
8-9 Excellent (24)
7-8 Very Good (24)
6-7 Good (9)
<6 Below Expectation (25)
Time of the year
Mar - May (33)
Jun - Aug (43)
Sep - Nov (26)
Dec - Feb (29)
Don't miss out!Users are booking a place in Hanoi every 6 minutes on Agoda.com
All guests (257)
All room types
All languages

Show reviews that mention 

Showing 131 verified guest comments
12345
9.6
Exceptional
Kim from Vietnam
Family with young children
Family
Stayed 2 nights in April 2018

Highly recommend Silk Queen Grand”

This was our second stay Silk Queen Grand Hotel. Everything was top notch about this hotel... lovely rooms (very clean), location is very close to the popular Hoan Kiem Lake area. Restaurant is good... we enjoyed breakfasts and dinner also. The staff were impeccable... they all remembered our son and would chat and play with him (and were so understanding when he called reception for a chat). We will definitely stay at Silk Queen Grand next time we are in Hanoi.

Reviewed April 26, 2018
10.0
Exceptional
Lily from United States
Group
Premium Deluxe
Stayed 1 night in April 2018

Great hotel! Perfect location and amenities.”

After a slew of bad hotels, my sister and I were so relieved to finally get to a beautiful hotel, perfectly situated in the old quarter of Hanoi. It's not the cheapest, but it's still a good value for your money. We got to the hotel a bit early before our check in, but the lobby held our luggage while we walked around the busy neighborhood. The twin room we had was clean, and had a great shower. We really appreciated the fitness room and pool on the roof. The views are incredible, both day and night. Breakfast that was included was a lovely buffet spread with good variety and located in their tenth floor restaurant. The staff were attentive, friendly, and helpful. It was also very convenient to have them help us book a bus to Cat Ba island that picked us up from the hotel. The hotel is close to everything - cafes, restaurants, night market, Hoan Kiem lake, and St. Joseph's Cathedral, just to name a few. Would definitely stay here again next time we're in Hanoi! :)

Reviewed April 30, 2018
9.6
Exceptional
Michelle from Canada
Family with teens
Family
Stayed 3 nights in July 2019

Fabulous Hotel”

Our family thoroughly enjoyed our stay at the Silk Queen Grand Hotel. The location was perfect, the room was comfortable and clean and the staff were amazing!! The room service and breakfast food was great and the pool and deck were the best place to escape the hot afternoon sun. We highly recommend it for anyone travelling to Hanoi.

Reviewed July 30, 2019
10.0
Exceptional
Julien from France
Family with young children
Deluxe Room
Stayed 1 night in October 2019

Great place in the heart of Hanoi ”

Location couldn’t be more perfect to visit the most attractive places in Hanoi. Shops, bars, restaurants right there. Excellent breakfast and nice refreshing small pool at the top floor. But the best is the service, smile, respectful, helpful is not enough if I tell you my story ! I left all the passports of my family and my credit cards and money at my previous homestay in Ninh Binh 2:30 away ! I realized it at 6pm when I checked in at Silk Queen Hotel! I know, I didn’t do well on this one but the receptionist called my Homestay and at 8:38 pm, my passports, credit card and money were at my door. They took care of all the transitions and when I asked how much I had to pay, they said “nothing”. Really ?? They were just amazing from the beginning till the end and beyond and my travel plan could have been extremely difficult without their incredible initiatives and professionalism. I’ll be thankful forever and if one day I’ll come back, I know where to stay. Cam On !

Reviewed October 27, 2019
10.0
Exceptional
Ian from Canada
Group
Deluxe Room
Stayed 3 nights in October 2018

Clean, comfortable and convenient.”

I enjoyed my stay in the Silk Queen Grand very much. The rooms were comfortable and there was no noise from traffic. The staff were great and always willing to help and recommend places to visit or eat. They directed us to some great places for food in Hanoi. I would definitely stay here again on another tip back to the capital.

Reviewed October 10, 2018
7.6
Very good
Zubeir from Mauritius
Couple
Premium Deluxe
Stayed 2 nights in August 2018

Quite central to explore Hanoi by walk”

Its a good property with small rooms but very clean and good beds. We requested to visit the rooms before check-in in order to have rooms at the back and away from road trafic noise. Had to pay an upgrade for that but found room space much same as we initially paid for. The property is quite central to shopping areas and Hoan Kiem lake where most cafes and restaurants are opened until late. We booked students guide with hanoifreewalkingtours online to visit Hanoi. We did their food tour and their city tour and was the best plan. The hotel offers a very good breakfast and all you need to have hearty one to start off your day. Disappointing small pool and a room with few machines as fitness room. But if you need none of these, then OK. I didnt appreciate the attitude of the reception staff who was after me to pay upfront for the room when we extended for another 3 days. All hotels over the world you oay at check out and wonder if its practice in Vietnam?! Cant say as it was our 1st trip... Some visitors we met during our stay recommended La Siesta next door which they seemed very happy with.. to check! Overall it was value for money at Silk Queen and great location to move around.

Reviewed August 23, 2018
10.0
Exceptional
Daniel from Switzerland
Business traveler
Deluxe Double or Twin Room
Stayed 1 night in December 2017

Central location, friendly staff and good value for money”

This 4-star hotel is centrally located in walking distance from Hoan Kiem Lake. Staff is very friendly and a rich breakfast buffet was included into the price. The bar/swimming pool on the top offers a nice view on the city. Rooms are comfortable, everything needed is available. Overall, an excellent choice.

Reviewed December 16, 2017
10.0
Exceptional
Dimuthu from Australia
Solo traveler
Executive Room
Stayed 1 night in December 2017

Really welcoming staff”

Beautiful clean room with a very warm reception from staff. Greatly located in Hanoi, an easy walk from Hoan Kiem lake. Would recommend to my family and friends.

Reviewed January 10, 2018
9.2
Exceptional
Heather from Australia
Group
Premium Executive
Stayed 2 nights in July 2018

Great location, great staff”

We have just completed another trip to Hanoi, this time going with 2 other couples. I chose this hotel due to location and pictures I had seen of it. The staff were so helpful, mainly Pauline at the desk, the wonderful doormen and breakfast staff, but also in particular Ms Huong . she was absolutely fantastic with our bookings for our train trip and private van to Halon Bay. Our rooms looked towards the street and we could see the lake. Very comfortable. the food offered in the breakfast and dinner was delicious. Only one complaint which I don't think the hotel can fix was the temp of the pool water. The weather was constantly at 36-38 for our stay, the pool water was around 30+. Next time we will definitely stay here.

Reviewed July 12, 2018
9.2
Exceptional
Sergio from United Kingdom
Couple
Deluxe Double or Twin Room
Stayed 2 nights in February 2019

Superb service, amazing breakfast”

From the beginning of the check-in was a very good vibes they give usan early check-in without any cost. The rooms was stunning high quality standards and cleanliness. The services such as the breakfast was superb with many food variety and the pool small but good for the hotel. The only con was the gym very poor with only a few running machines, and the spa services a bit older style. Location is perfect to do all you want in hanoi, overall I would repeat again in Hanoi no doubt.

Reviewed February 21, 2019
9.2
Exceptional
Elizabeth from U.S. Virgin Islands
Solo traveler
Premium Executive
Stayed 1 night in May 2018

Beautiful hotel in the center of Old Hanoi”

Location of hotel can't be beat. Center of Old Hanoi, one block from the lake. Beautifully appointed. I had a king superior room that was very large, gorgeous, and had a small streetside balcony. AC, bathroon, wifi, complimentary breakfast were all fantastic. Spa pterrty good. I will definately stay here again. Staff was superlative. Not the extreme of luxury in Hanoi perhaps, but pretty darn close.

Reviewed May 21, 2018
10.0
Exceptional
Kathleen from Australia
Couple
Deluxe Room
Stayed 2 nights in September 2019

Great spot with everything you need. ”

Great spot in the old town just a couple of blocks from Hoan Kiem Lake surrounded by coffee shops and restaurants. Lovely staff always keen to satisfy your every need.

Reviewed September 04, 2019
10.0
Exceptional
Julien from France
Family with young children
Deluxe Room
Stayed 2 nights in October 2019

A secret place ”

I don’t want to let you know how magical it is because I want to keep it a secret ! Location = Amazing Bungalow = Better than a 4* hotel Family = Loving people who took care of us so well. Always trying to help us for dinner, a baby seat on the bike or even the passports I left in the room delivered to Hanoi where I left with my family ! What can I say, it’s idyllic and the birds singing in this croissant valley was magical !

Reviewed October 21, 2019
7.2
Very good
Johanna from United States
Couple
Deluxe Double or Twin Room
Stayed 1 night in April 2019

Good location very close to Hoan Kiem Lake”

We stayed here for one night at the end of our time in Hanoi. Less than ten minutes walk from Hoan Kiem Lake and the central area of Hanoi. Walking distance to a lot as Hanoi is easily walkable to all the sights. The staff wasn't the most friendly and we even saw staff rolling their eyes and audibly scoffing at times. Rooftop pool which is a must in the heat.

Reviewed May 07, 2019
10.0
Exceptional
william from United Kingdom
Family with teens
Deluxe Room
Stayed 2 nights in May 2018

Great Value and facilities with really friendly staff”

Great value and convenient location for all old quarter Hanoi attractions. Very clean and well equipped rooms, great air con, great breakfast and a small but welcome pool on the roof. Staff could not be more friendly

Reviewed May 18, 2018
5.2
Hun from Malaysia
Group
Connecting Double and Twin Room
Stayed 2 nights in December 2017

New Year with friends”

we book 3 connecting rooms , end-up hotel can't provide this type of room, and email us to upgrade our room to 5 executive room and 1 premier room with extra bed. we have no choice as peak season hard to get rooms in other places to occupied so many of us. Well they provide a free pickup from airport. but honestly 2 spend 2 nights, it is not worth as a 4star hotel. there is 1 thing good about this hotel was the staff , they are friendly and helpful. my last day at hanoi , i switch to other hotel, so call 2-3 star hotel, i only pay 10% of this hotel, and what i get is slightly down grade from silk queen, but i save 90% of the money. so i am will not recommend to other to stay, better keep the money for local food and beer ~

Reviewed January 04, 2018
9.6
Exceptional
Giang from Australia
Business traveler
Deluxe Room
Stayed 2 nights in March 2018

85”

I stayed here for 2 nights. It’s such a convenient location, just a step to the central of Hanoi. Staff are friendly, well-trained, good variety of breakfast. Definitely recommend for others.

Reviewed March 25, 2018
6.8
Good
riwfka from Vietnam
Solo traveler
Deluxe Room
Stayed 3 nights in July 2018

Good hotwm, great location with small swimmingpool”

Good hotel but the price is to expensive for hanoi. Good room good beds. The staff can be more helpfull and there english isnt so good. This where our first 3 days in hanoi. After this hotel we went to another place but when we came back we found another hotel for 8, 75 euro pp pn. Incl breakfast. The staff was very helpfull and spook good english.

Reviewed July 22, 2018
8.8
Excellent
Deborah from Australia
Couple
Deluxe Room
Stayed 15 nights in January 2019

Centrally located in old quarters ”

Great location in old quarters..walking distance to all markets. Would recommend an upgrdae of room as we found our first room very small. disadvantage of the big rooms is that they are at front of the hotel, this can be very noisey from the street traffic earlybin the mornings.. Breakfast finishes at 0930. Woul be better if they finish at 10

Reviewed February 03, 2019
8.8
Excellent
Stephen from Australia
Couple
Deluxe Room
Stayed 4 nights in October 2018

Excellent”

Small and basic room, but everything was clean and in order. The location is great. The staff were great - friendly and helpful. Booked all our tours through the hotel as well, which worked well for us. Don't get your hopes up over the rooftop bar and pool. I'd happily recommend this place to anyone.

Reviewed October 28, 2018
12345
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