Recent customer comments

Filter by traveler type
Very good



based on 5091 reviews
  • Cleanliness 7.6
  • Facilities 6.8
  • Location 8.4
  • Room comfort and quality 7.1
  • Service 7.1
  • Value for money 7.4
  • Food and dining 6.3
Sort by

Holly from United States
Solo traveler
Standard
Stayed 5 nights in May 2016
For Hong Kong, a relatively affordable hotel.
This is a relatively affordable place to stay in one of the worlds most expensive cities. The rooms are small and compact but so are all the rooms in Hong Kong. Despite being compact, they are designed very well and are quite comfortable. The best thing about this hotel was the free local cell phone which is great for getting around the city and staying connected on social media. I think more hotels should offer this service. The one negative is the staff, they weren't very helpful or friendly and even though there was someone standing in the lobby who looked like his job was to help people with their bags, he never offered to carry my bag. I didn't try the breakfast so I can't comment on that.
Reviewed May 27, 2016

Tak from Malaysia
Solo traveler
Standard
Stayed 3 nights in May 2016
Good!
Extra points for the free phone on the room!
Reviewed May 26, 2016

grace from United States
Couple
Standard
Stayed one night in May 2016
Satisfied
We liked it because - maybe not the best but has all we wanted.
Reviewed May 26, 2016

Sin from Singapore
Couple
Standard
Stayed 5 nights in May 2016
Cheap and good
Room is small but it is good consider the amount of money I have paid. But cleanliness needs to improve.
Reviewed May 25, 2016

Ng from Malaysia
Group
Standard
Stayed 3 nights in May 2016
Overall ok
Overall ok
Reviewed May 25, 2016

ZHI from Singapore
Group
Standard
Stayed 5 nights in May 2016
Value for money and gd location
N.A.
Reviewed May 25, 2016

rommel from Philippines
Couple
Stayed 4 nights in May 2016
good..
nice and accessible to all place in hongkong...
Reviewed May 25, 2016

SAW from Malaysia
Group
Standard
Stayed 2 nights in May 2016
Conveniet place
A stone away to temple street. very convenient
Reviewed May 24, 2016

Serene from Singapore
Couple
Standard
Stayed 4 nights in May 2016
Satisfactory stay but poor "after sales" customer service
Hotel location is near MTR and lots of eatery around. Smart phone provided is a very nice touch, could buy discounted tickets to attractions and even free international call. Front desk staffs are not rude but no smile and can't help but felt they are just getting their job done and nothing more. Wrote a email to the hotel after returning home as I had left my staff card in the room. Knowing that there's very slim chance I will get it back as housekeeping staff might treat it as some useless plastic card and threw it away. However, I would still appreciate a reply from the hotel. But nope, not a word from the hotel and I have waited for 5 days before I write this review.
Reviewed May 24, 2016

Michael from Malaysia
Group
Standard
Stayed 2 nights in May 2016
Good location and value for money
Located near to MTR. Hotel provide free handy phone with internet access.
Reviewed May 24, 2016


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: