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Silken Al-Andalus Palace Hotel
Silken Al-Andalus Palace Hotel
Silken Al-Andalus Palace Hotel
Silken Al-Andalus Palace Hotel
Silken Al-Andalus Palace Hotel
Silken Al-Andalus Palace Hotel
Silken Al-Andalus Palace Hotel

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8.4

Excellent

14,141 reviews

14,141 reviews

Breakfast8
Housekeeping8
Car Park2
See map

7

Very good

Location rating score

Very good location
Popular landmarks
Maria Luisa Park (Parque de Maria Luisa) 2.4 km
Plaza de España 2.6 km
Real Alcazar de Sevilla 3.3 km
Barrio Santa Cruz 3.7 km
Catedral de Sevilla 3.7 km
Torre Giralda 3.7 km
Real Maestranza de Caballeria de Sevilla 3.9 km
Casa de Pilatos 4.0 km
Puente de Isabel II (Puente de Triana) 4.1 km
Setas de Sevilla (Metropol Parasol) 4.5 km
Nearby landmarks
Centro Deportivo Ifni 200 m
Glorieta Plus Ultra 270 m
Estadio Manuel Ruiz de Lopera 290 m
Pista polideportiva Guadamanil 310 m
consultas Sagrado Corazón 500 m
Instituto Neurologia 520 m
Aparcamiento Sagrado Corazón 530 m
CD Elcano II 560 m
Frutería Carlos y Paco 570 m
Centro de Osteopatia Luis Miguel Lara 580 m

Silken Al-Andalus Palace Hotel

Corner of La Palmera Avenue and Parana Street, Bellavista-Palmera, Seville, Spain, 41012 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Bellavista-Palmera part of Seville, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Plaza de España. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Sauna

Steamroom

Daily housekeeping

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Steamroom
Workout and Leisure
Fitness center
Swimming pool [outdoor]

Facilities

Bicycle rental

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Seville every 17 minutes on Agoda.com
Value for money8.3
Distance to city center3 km
Location rating7.0
Nearest airportSeville Airport (SVQ)
Distance to airport10.6 km

Rooms available at Silken Al-Andalus Palace Hotel

Very good
Room comfort & quality

7.9

Superior Twin Room with Terrace
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 2 single beds
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Comfort Double or Twin Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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Comfort Double Room with Pool View
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 double bed
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Family Room (3 Adults)
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds and 1 sofa be...
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Double or Twin Room with Parking
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 double bed or 2 single be...
Enter dates to see prices
Family Room (2 Adults + 1 Children)
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Junior Suite
...
  • Room size: 42 m²/452 ft²
  • Shower
  • 2 single beds
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Deluxe Junior Suite
...
  • Room size: 42 m²/452 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Family Room (4 Adults)
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Silken Al-Andalus Palace Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Silken Al-Andalus Palace Hotel?

Parking is available for an additional charge. If you're looking for an easy way to get around Seville with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Silken Al-Andalus Palace Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Silken Al-Andalus Palace Hotel. Adults can enjoy breakfast offered with an additional charge of 16 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Silken Al-Andalus Palace Hotel?

Silken Al-Andalus Palace Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Silken Al-Andalus Palace Hotel?

The closest train, metro, or bus station to Silken Al-Andalus Palace Hotel is Jardines de Hércules, 2.7 km away.

What restaurants are nearby Silken Al-Andalus Palace Hotel?

Silken Al-Andalus Palace Hotel’s neighborhood is Bellavista-Palmera which includes popular restaurants such as Pizzeria al Gusto Tapas, Restaurante Cambados and Cafeteria Cerveceria El 37.

What popular shopping places are close to Silken Al-Andalus Palace Hotel?

Silken Al-Andalus Palace Hotel is located in Bellavista-Palmera area which features shopping places such as Lagoh Sevilla.

What are popular attractions near Silken Al-Andalus Palace Hotel?

Silken Al-Andalus Palace Hotel’s location in the Bellavista-Palmera neighborhood makes it close to famous attractions including Glorieta Plus Ultra, Estadio Manuel Ruiz de Lopera and PARQUE INFANTIL PODENCO.

What popular natural sightseeing spots are close to Silken Al-Andalus Palace Hotel?

Silken Al-Andalus Palace Hotel’s nearby natural sights include Área de autocaravanas located in the same Bellavista-Palmera area.

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Explore the neighborhood

What people love about Silken Al-Andalus Palace Hotel

  • 8

    Very good

    "I was impressed with the cleanness and comfort of this hotel."

    Elissandro

    |

    May 6, 2019

  • 7.6

    Very good

    "Nice hotel."

    Colin

    |

    February 12, 2019

  • 9.2

    Exceptional
    Breakfast

    "Good food for breakfast and dinner."

    Husni

    |

    February 4, 2019

Property ranking|Compared to 2,328 Seville properties
See all rankings
Room comfort score
7.9/10
Value for money score
8.4/10
Cleanliness score
8.6/10
Service score
8.5/10
Better than
99
%
of Seville properties
Better than
98
%
of Seville properties
Better than
98
%
of Seville properties
Better than
97
%
of Seville properties
Overall rating:

8.4

Excellent
14,141 reviews
Cleanliness
8.6
Facilities
8.2
Location
7.0
Read all reviews >
More about Silken Al-Andalus Palace Hotel

More about Silken Al-Andalus Palace Hotel

Silken Al-Andalus Palace Hotel

Silken Al-Andalus Palace Hotel is the perfect place to experience Seville and its surroundings. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Silken Al-Andalus Palace Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring Seville is made even more convenient with the car hire services available at the hotel. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Silken Al-Andalus Palace Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at Silken Al-Andalus Palace Hotel with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage, steam room and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is Torre Giralda, located 3.7 km away.


Reasons to stay here

This hotel beats 98% of accommodations in the city on value for money.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Seville.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Breakfast

13 mentions

Housekeeping

8 mentions

Swimming Pool

5 mentions

Taxi

4 mentions

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Pub crawl
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Rental car
  • Shuttle service

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site

Carmen

  • Cuisine: Mediterranean
  • Menu: Buffet, A-la-carte
Location
Corner of La Palmera Avenue and Parana Street, Bellavista-Palmera, Seville, Spain, 41012
Very good
Location

7

Airports

  • Seville Airport (SVQ)
    10.6 km
  • Jerez Airport (XRY)
    67.6 km

Public transportation

  • Sevilla Virgen Del Rocio Train Station
    1.0 km
  • Sevilla San Bernardo Train Station
    2.6 km

Hospital or clinic

  • consultas Sagrado Corazón
    500 m

Shopping

  • Mercado de Triana
    4.0 km

Cash withdrawal

  • ATM
    350 m
What's nearby

Popular landmarks

  • Maria Luisa Park (Parque de Maria Luisa)
    2.4 km
  • Plaza de España
    2.6 km
  • Real Alcazar de Sevilla
    3.3 km
  • Barrio Santa Cruz
    3.7 km
  • Catedral de Sevilla
    3.7 km
  • Torre Giralda
    3.7 km
  • Real Maestranza de Caballeria de Sevilla
    3.9 km
  • Casa de Pilatos
    4.0 km
  • Puente de Isabel II (Puente de Triana)
    4.1 km
  • Setas de Sevilla (Metropol Parasol)
    4.5 km

Nearby landmarks

  • Centro Deportivo Ifni
    200 m
  • Glorieta Plus Ultra
    270 m
  • Estadio Manuel Ruiz de Lopera
    290 m
  • Pista polideportiva Guadamanil
    310 m
  • consultas Sagrado Corazón
    500 m
  • Instituto Neurologia
    520 m
  • Aparcamiento Sagrado Corazón
    530 m
  • CD Elcano II
    560 m
  • Frutería Carlos y Paco
    570 m
  • Centro de Osteopatia Luis Miguel Lara
    580 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center3 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)16 EUR

The property

  • Number of floors6
  • Number of rooms 623
  • Year property opened1991
  • Most recent renovation2006

Reviews of Silken Al-Andalus Palace Hotel from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.6
Facilities8.2
Location7.0
Room comfort and quality7.9
Service8.5
Value for money8.3
High score for Seville
Rating
9+ Exceptional (79)
8-9 Excellent (60)
7-8 Very Good (51)
6-7 Good (29)
<6 Below Expectation (38)
Time of the year
Mar - May (68)
Jun - Aug (60)
Sep - Nov (64)
Dec - Feb (65)
All guests (484)
All languages

Show reviews that mention 

Showing 257 verified guest comments
12345
9.6
Exceptional
HYEJIN from Finland
Couple
Stayed 2 nights in December 2018

Great stay”

It was a pleasant stay here. The room was clean, spacious, tidy. We could sleep well because the matress was really good. Breakfast was also a variety of selections. It was a bit far from the center, but bus stop was very close from the hotel. I’ll definitely stay here again.

Reviewed January 01, 2019

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Dear Customer, We are pleased to know that you have valued our cleaning so positively , we will share your opinion to our Cleaning department, as we are sure they will feel very satisfied with your comment. Sincerely, Mª Carmen Rodríguez A. Guest Relations Department

Responded January 04, 2019
Silken Al-Andalus Palace Hotel
9.2
Exceptional
Husni from Indonesia
Couple
Stayed 2 nights in January 2019

Perfect place to stay”

Really best value for this 4 star hotel. 30 minutes by bus from city center or only 10 minutes by taxi. Good food for breakfast and dinner.

Reviewed February 04, 2019

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Dear Customer, From the Hotel Silken Al-Andalus Palace we thank you for having dedicated a few valuable minutes to convey your opinion after your stay at our Hotel. We are very happy to know that you could enjoy our wide and exquisite gastronomic variety offered both in the Buffet and in the Breakfast, and we greatly appreciate that you transmit it to the rest of travelers, since for our Gastronomy department it is a pride to know that Your daily work and that is aimed at full customer satisfaction, is rewarded with comments from satisfied customers like you. Sincerely, Mª Carmen Rodríguez A. Guest Relations Department

Responded February 04, 2019
Silken Al-Andalus Palace Hotel
9.6
Exceptional
Teodora
Group
Stayed 3 nights in March 2019

Very nice ”

Great stuff lovely hotel 😊

Reviewed March 17, 2019

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Dear guest, In the name of the whole staff of Silken Al-Andalus Palace Hotel, we thank you for the excellent opinion you shared about us. We are pleased to know, for your score, that we could beat your expectations and that you felt well attended. Every person that belongs to the Hotel Staff will be happy to welcome you back in your next travel to our beautiful city. Until then, our best regards. Mª Carmen Rodríguez A. Guest Relations Department

Responded April 04, 2019
Silken Al-Andalus Palace Hotel
9.2
Exceptional
chin from Taiwan
Couple
Comfort Double or Twin Room
Stayed 3 nights in March 2019

No free parking”

It is not far from attractive place, but no supermarket nearby.

Reviewed May 03, 2019

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Dear Customer, Thank you for choosing us on your stay at this beautiful city, Seville and for sharing your experience to other travelers. Due to your Hotel rating, we are glad to know that overall you have enjoyed your stay. We hope to welcome you soon, so we can offer you the best of our services and hospitality. Until then, receive our best regards. Sincerely Mª Carmen Rodríguez A. Guest Relations Department

Responded May 09, 2019
Silken Al-Andalus Palace Hotel
8.0
Excellent
Elissandro from Brazil
Couple
Comfort Double or Twin Room
Stayed 3 nights in May 2019

5 stars in cleanness and comfort”

I was impressed with the cleanness and comfort of this hotel. Spacious rooms and impressive lounge, delicious breakfast and helpful staff. The place is a bit far from town (maybe that's why it affords to be large) and local attraction. However, you can use local bus or taxi(which is relatively cheap, sometimes cheaper than Uber) and they are both easily available nearby the hotel.

Reviewed May 06, 2019

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Dear Customer, From the Hotel Silken Al-Andalus Palace we thank you for choosing us on your recent trip. We are pleased to know that you have valued above all our cleanliness , we will share your comments to our Cleaning Department, as they work hard every day to ensure that everything is perfect to fulfill our guests satisfaction. We are sure they will feel very gratified to hear about your opinion. We hope to welcome you again on your next stay, until then, receive our best regards. Sincerely, Mª Carmen Rodríguez A. Guest Relations Department

Responded May 09, 2019
Silken Al-Andalus Palace Hotel
7.6
Very good
Colin from United Kingdom
Couple
Stayed 3 nights in February 2019

Very good”

Nice hotel. We got a room with a balcony which was superb. It did have an outside swimming pool and plenty of space to relax. There’s a large football stadium 4 min walk away and it’s 3 mile from the Golden Tower however is accessible by bus at the cost of £1.40 each.

Reviewed February 12, 2019

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Dear guest, In the name of the staff of Silken Al-Andalus Palace Hotel, we would like to thank you for choosing our hotel for your stay in this beautiful city and for dedicating your precious time to share your wonderful comments with other travelers. It´s a pleasure for us to receive your positive opinion about your experience, our situation and our relaxing swimming pool, that helps to relax after a long day of sightseeing in our beautiful city. We really hope to welcome you back soon, with our best attention. Best regards Mª Carmen Rodríguez A. Guest Relations Department

Responded February 13, 2019
Silken Al-Andalus Palace Hotel
6.8
Good
Alina from United Kingdom
Family with young children
Superior Twin Room with Terrace
Stayed 4 nights in February 2019

large, clean, somewhat dated hotel with slightly indifferenet staff”

The hotel is very large, the high atrium is quite striking, breakfast plentiful and nice, but some of the building facades look worn and tired, our room was looking quite old /dates, lots of concrete and exposed pipes in sight in the hotel building. On our arrival, we were asked to pay immediately(!), our little son needed to go have a pooh-pooh urgently so the hotel charged the credit card that we used to make the reservation via agoda but charged us more than £ 23 for a foreign transaction: Come on, the hotel should have waited to only charge us during our departure, at check-out, which is the normal procedure for other hotels!!! We were not happy about that. The hotel is also quite far from the Seville centre.

Reviewed February 24, 2019

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Dear Customer, We would like to thank you for choosing us on your recent stay at Seville and for sharing your opinion, as it is very important to us due it give us the opportunity to try to improve as much as possible. We regret not having reach your expectations, we hope you could give us a new opportunity to show you our best services. Until then, receive our best regards. Sincerely, Mª Carmen Rodríguez A. Guest Relations Department

Responded February 25, 2019
Silken Al-Andalus Palace Hotel
6.4
Good
Mr from United Kingdom
Couple
Stayed 2 nights in June 2019

Mrs & Mr Rushton ”

We stayed at this hotel several years ago and returned to explore Seville a little more . We were a little disappointed as the hotel now looks a little tired in areas and we were given a room smelling of cigarette smoke .However , the receptionist did change our room after complaining . There is a good choice at breakfast and the pool is an asset especially when returning from the centre. so we would stay at this hotel again as overall ,we did enjoy our two day break . Seville is such a beautiful vibrant city, a must if you enjoy city breaks .

Reviewed June 12, 2019

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Dear Customer, First of all, we want to thank you for choosing us on your stay at this beautiful city, Seville and for sharing your experience to other travelers. Due to your Hotel rating, we are glad to know that overall you have enjoyed your stay. We hope to welcome you soon, so we can offer you the best of our services and hospitality. Until then, receive our best regards. Sincerely Mª Carmen Rodríguez A. Guest Relations Department

Responded June 13, 2019
Silken Al-Andalus Palace Hotel
6.8
Good
serene from Malaysia
Couple
Comfort Double or Twin Room
Stayed 2 nights in February 2019

Very far from center, even bus stop nearby, but cannot too late to go back the hotel,”

Nearby hotel nothing exactly, even a small market also dont have , only suitable to whom got own transport

Reviewed February 15, 2019

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Dear Customer, Thank you for choosing us and for sharing your opinion on your way back. We regret that your perception of our location has not been as positive as we wish, as we are only a few minutes away from the city center by public transport. That is how you can enjoy the calm nearby and avoid the noise of the city center, besides allowing us the amplitude of our facilities, which otherwise would not be possible. We hope to welcome you again , do not doubt to contact us in order to know about places in both our area and to the city center. Until then, a cordial greeting. Sincerely, Mª Carmen Rodríguez A. Guest Relations Department

Responded February 19, 2019
Silken Al-Andalus Palace Hotel
6.4
Good
Leonardo from Canada
Group
Comfort Double or Twin Room
Stayed 2 nights in January 2019

Place was nice, first thing in the morning I noticed the shower was ripped out of the wall”

Also was like pulling teeth to get the staff to help you with anything

Reviewed January 11, 2019

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Dear Customer, We would like to thank you for choosing us on your recent stay at Seville and for sharing your opinion, as it is very important to us due it give us the opportunity to try to improve as much as possible. Sincerely, Mª Carmen Rodríguez A. Guest Relations Department

Responded January 18, 2019
Silken Al-Andalus Palace Hotel
5.6
Vandana
Couple
Stayed 1 night in April 2019

Above average”

Worn out carpets. Building needs paint. No glasses in rooms, did not even give them when asked.

Reviewed April 23, 2019

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Dear Customer, First of all, we would like to thank you for choosing us on your recent stay at Seville and for sharing your opinion, as it is very important to us due it give us the opportunity to try to improve as much as possible. We regret not having reach your expectations, we hope you could give us a new opportunity to show you our best services. Until then, receive our best regards. Sincerely, Mª Carmen Rodríguez A. Guest Relations Department

Responded April 29, 2019
Silken Al-Andalus Palace Hotel
3.6
Stuart from United Kingdom
Solo traveler
Stayed 4 nights in October 2019

Remote and tired”

I had reservations when booking this hotel but online reviews in Tripadvisor made me change my mind. However after checking in and finding my room in this labyrinth of a hotel, it was obviously very tired. The carpets are worn in many places and the hotel needs a large amount of money spent on modernising it. My room was very basic. If I wanted a kettle it would cost an additional €5 per day - outrageous. The curtains were slightly stained but it was clean overall. I changed hotels only staying one night (I could hear people next door) and because it was an expensive non refundable room I took a financial hit but I found a more comfortable hotel closer into town. The staff are pleasant but it doesn’t make up for a remote and featureless hotel.

Reviewed November 05, 2019

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4.8
Andrzej from Poland
Couple
Double or Twin Room
Stayed 2 nights in October 2020

Awful breakfast.”

Worst quality breakfast I've ever had in a 4 star hotel.Terrible quality croissants

Reviewed October 19, 2020

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8.7
Excellent
NEIL from United Kingdom
Solo traveler
Stayed 4 nights in October 2012

Great Hotel and price from an overall perspective”

Quality, Price, Service

I have just reurned from a 4 night stay at the Silken al-Andalus Palace Hotel, and I can only say great things about it as an overall analysis. Firstly, the only reservation anybody should have would be if you are a traveller who demands a city centre location - basically it is 3 miles out and is not feasible to walk into Seville. However, the mitigation to this one drawback is the regular buses that run every 10 minutes (stop 100 yards outside hotel) and take only 10 minutes to get to San Prado (centre). One note is last bus from Seville is at 11.30pm. but apart from the shopping centre and area around cathedral, you would need to walk to see the whole of Seville anyway so the fact the hotel is not central isn't really an issue As someone who prefers to be out of the centre but near enough to venture in, this was ideal for me. The hotel offered everything and more you could expect from a 4* hotel, the staff were friendly (and pleasing on the eye!, the swimming pool and area is superb and clean, and the fact the hotel is situated next to Real Betis stadium allowed me an easy trip to the match. It can e tricky to find places to eat at first, but this was only because I kep walking in the wrong direction. Tip: walk to Real Betis Souvenir shop and head in a '10 o'clock' direction - this will lead you to a small suburb with supermarkets, bars and restaurants just a 5 minute walk away. Excellent hotel....

Reviewed October 15, 2012

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9.0
Exceptional
Robert from United Kingdom
Couple
Stayed 4 nights in February 2013

first impression puts you on a high”

good facilities, rooms always clean, good buffett breakfast

this is the forth time we have stayed at the Al andalus Palace. we have always enjoyed it and have never had cause to complain. This appears to me a hotel that draws most of its income from conferences and weddings and the sheer size tends to undermine a more intimate relationship with the guest. However I qualify this by saying that staff have always been polite and friendly to us. On previous occasions the cocktail bar has been well attended but it looks like spain is really suffering at the moment as i was the only one there on a hursday night, the Italica restaurant at which we dined once and was quite pleased with it,was closed.

Reviewed February 25, 2013

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8.4
Excellent
Martin from United Kingdom
Group
Stayed 3 nights in April 2018

Long weekend in Seville”

The Silken Al-Andalus Hotel is a large hotel with all the amenities that you would expect from a 4 star hotel. The hotel was clean throughout and although we had the basic comfort rooms they had everything we needed and the beds were comfortable. We had the breakfast which had a vast variety of choices, but didn't use the restaurants at night so I can't comment on them. The hotel is a little out of the city centre but a short bus ride at 1.4 euro's or a taxi ride gets you there in no time. I would definitely stay at this hotel again.

Reviewed May 03, 2018

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Dear Costumer, We thank you for choosing us on your recent stay at Seville and for sharing your opinión and recomendation to other travelers. We are proud to know that you enjoyed of a unique experience and that you keep a beautiful memory about your stay at our Hotel. We´ll be glad to welcome you again on your next visit to Seville and hope to fulfill your expectations. Until then, regards from all the Hotel team. Mª Carmen Rodríguez A. Guest Relations Department

Responded May 08, 2018
Silken Al-Andalus Palace Hotel
8.8
Excellent
Rich from United Kingdom
Couple
Stayed 1 night in February 2018

Modern different luxury hotel ”

We had a lovely stay here, it is further out of Seville but the bus outside the hotel comes every ten minutes taking you into Seville. The hotel is really impressive with a lovely entrance foyer, we had a very luxurious room and as we had upgraded we were able to use the executive lounge with free tea, coffee and nibbles.

Reviewed March 01, 2018

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Dear Customer, From all the Hotel Silken Al-Andalus Palace team, we appreciate your great rating and for sharing it to other travelers. For us it is a pride to know that you have enjoyed a unique experience during your stay, as we work every day to offer the highest quality in our services in order to achieve our customers full satisfaction. We hope to welcome you soon, so we can offer you the best of our services and hospitality. Until then, receive our best regards. Sincerely Mª Carmen Rodríguez A. Guest Relations Department

Responded March 08, 2018
Silken Al-Andalus Palace Hotel
9.6
Exceptional
Ashraf from Egypt
Family with young children
Stayed 2 nights in December 2018

Amazing Hotel”

This hotel is amazing, very spacious club rooms, with excellent breakfast and excellent professional smiley staff ... not far from the plaza de espana ... may be 10 mins by car ... the hotel has a parking for 14€ per day but there are alot of free public parking spaces in the streets nearby, strongly recommend it for anyone going to Seville 😉

Reviewed December 30, 2018

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Dear Customer, We are happy to know that we have fulfilled your expectations and that you have felt so well taken care of. All the staff will be glad to welcome you again on your next trip to this beautiful city. Until then, receive our best regards. Sincerely Mª Carmen Rodríguez A. Guest Relations Department

Responded January 04, 2019
Silken Al-Andalus Palace Hotel
8.4
Excellent
Andy from United Kingdom
Family with teens
Stayed 2 nights in August 2018

Excellent”

Hotel is clean, staff friendly, and food was good, and reasonably priced (especially for a city). There is ample free parking on the streets all around the hotel, and it is really easy to drive to (being on the outskirts of Seville). It is a fair way out of the city (a good 45minute walk to centre - although it is a pleasant walk). There are at least 2 buses that stop within 100 metres of the hotel however, and a taxi rank outside (6-7 euros to city centre).

Reviewed August 27, 2018

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Dear guest, We would like to thank you for your trust in choosing our hotel for your holidays in Seville and for your precious comments and recommendations to other travelers. We feel highly pleased to know that you enjoyed our Hotel, location, gastronomy and facilities during your stay. We work hard day by day to offer full comfort and quality to our guests, and opinions like yours motivate us to overcome ourselves. We hope to receive you back in your next travel to Seville and try to go beyond your expectations. Until then, our best regards Mª Carmen Rodríguez A. Guest Relations Department

Responded August 28, 2018
Silken Al-Andalus Palace Hotel
10.0
Exceptional
Mastura from Malaysia
Couple
Stayed 2 nights in March 2018

Great place to stay in Seville”

We really enjoyed our 3D2N here in this place in early April. The hotel is very beautiful. Also, we can travel around Seville so easily from this location. Best hotel to stay and value for money. Highly recommended!

Reviewed April 23, 2018

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Dear Customer, On behalf of all of the Hotel Silken Al-Andalus Palace staff, we thank you for such an excellent opinion. We are happy to know that we have fulfilled your expectations and that you have felt so well taken care of. All the staff will be glad to welcome you again on your next trip to this beautiful city. Until then, receive our best regards. Sincerely Mª Carmen Rodríguez A. Guest Relations Department

Responded April 27, 2018
Silken Al-Andalus Palace Hotel
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