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Silken Puerta Madrid Hotel

"Wonderful breakfast."

Silviu - January 7, 2020
Double or Twin Silken Puerta Madrid Hotel
Lobby Silken Puerta Madrid Hotel
Lobby Silken Puerta Madrid Hotel
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Silken Puerta Madrid Hotel

C Juan Rizi 5, San Blas, Madrid, Spain, 28027 - See map
Free Wi-Fi
See map
Popular landmarks
Santiago Bernabéu Stadium 4.5 km
Museo Sorolla 5.0 km
Buen Retiro Park 5.4 km
Prado Museum 6.1 km
Thyssen-Bornemisza Museum 6.1 km
Gran Vía 6.5 km
Museo Nac. Centro de Arte Reina Sofia 6.6 km
Plaza Mayor 7.0 km
Mercado de San Miguel 7.2 km
Royal Palace of Madrid 7.4 km
Nearby landmarks
Be One 990 m
Puente de la Cea 1.0 km
Suanzes Metro Station 1.1 km
Aparcabicis Zona verde Av. Carondelet - Gregorio Benítez 1.1 km
Ciudad Lineal Metro Station 1.1 km
Farmacia - Calle Gregorio Benítez 16 1.1 km
Aparcabicis Colegio Corpus Christi 1.2 km
Farmacia - Calle Juan Pérez Zúñiga 21 1.2 km
Aparcabicis Escuela Oficial de Idiomas 1.3 km
Farmacia - Calle Agastia 32 1.3 km

7.3

Very good

Location rating score

Very good location
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

  • Fitness center

  • Shops

Your dates are popular among travelersUsers are booking a place in Madrid every 8 minutes on Agoda.com
Value for money8.8
Distance to city center8 KM
Location rating7.3
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport8.1 km

Rooms available at Silken Puerta Madrid Hotel

Excellent
Room comfort & quality
8.7
Double or Twin
...
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    Suite
    ...
    • Room size: 46 m²/495 ft²
    • Shower and bathtub
    • 1 king bed
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    Comfort
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 2 single beds or 1 double b...
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    Comfort Single
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 single bed
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    Double with Extra Bed
    ...
    • Room size: 24 m²/258 ft²
    • Shower and bathtub
    • 3 single beds
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    Suite Single occupancy
    ...
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      Double or Twin Room with Extra Bed (2 Adults + 1 Child)
      ...
      • Room size: 24 m²/258 ft²
      • Shower and bathtub
      • 3 single beds or 1 single b...
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      SUITE DOUBLE OCUPANCY
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        Room #9160115
        ...
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          Other
          ...
          • Room size: 24 m²/258 ft²
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          Frequently asked questions

          What time is check-in and check-out at Silken Puerta Madrid Hotel?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Silken Puerta Madrid Hotel?

          For those who wish to drive their own cars, Silken Puerta Madrid Hotel has a car park available for guests. Parking is available for a fee of 10 EUR per day. Self-parking is conveniently available at the hotel.

          Is breakfast offered at Silken Puerta Madrid Hotel?

          Wake up to a great buffet breakfast at Silken Puerta Madrid Hotel. Adults can enjoy breakfast offered with an additional charge of 12 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Silken Puerta Madrid Hotel?

          Silken Puerta Madrid Hotel features an on-site restaurant for your dining convenience.

          What is the smoking policy at Silken Puerta Madrid Hotel?

          Silken Puerta Madrid Hotel does not permit smoking in any of its rooms or indoor areas.

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          Property ranking|Compared to 4,598 Madrid properties
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          Value for money score
          8.8/10
          Room comfort score
          8.7/10
          Cheapest price score
          Cleanliness score
          8.8/10
          Better than
          99
          %
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          Better than
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          Better than
          99
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          Better than
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          Overall rating:

          8.4

          Excellent
          2,610 reviews
          Cleanliness
          8.9
          Facilities
          8.0
          Location
          7.3
          Read all reviews >
          What travelers say they love:
          Amazing hotel !
          Anas from Canada
          Couple
          More about Silken Puerta Madrid Hotel

          More about Silken Puerta Madrid Hotel

          Considered by many to be an excellent business hotel, the Silken Puerta Madrid Hotel enjoys a strategic location only five minutes from the Juan Carlos I Trade Fair and the airport. The spacious and modern nature of the rooms come as a pleasant surprise considering the low price. They feature all the amenities that today's business traveler not only enjoys, but demands. Guests can expect to have access to high-speed internet and modern desk phones. Getting to the city center can be a bit of an issue, but the friendly staff at the Silken Puerta Madrid Hotel has a wealth of knowledge on how to get there.

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          Most talked about facilities

          Housekeeping

          6 mentions

          Internet

          3 mentions

          Taxi

          3 mentions

          Breakfast

          1 mention

          What they offer

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Food and dining

          Breakfast options

          Gluten-free
          Buffet

          Restaurants on site

          La Orza
          Menu:Buffet

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of Silken Puerta Madrid Hotel from real guests

          Provided by verified guests of Agoda
          8.3
          /
          10
          Cleanliness8.9
          Facilities8.0
          Location7.3
          Room comfort and quality8.7
          Service8.6
          Value for money8.8
          High score for Madrid
          Rating
          9+ Exceptional (44)
          8-9 Excellent (40)
          7-8 Very Good (38)
          6-7 Good (10)
          <6 Below Expectation (14)
          Time of the year
          Mar - May (26)
          Jun - Aug (48)
          Sep - Nov (34)
          Dec - Feb (38)
          Don't miss out!Users are booking a place in Madrid every 8 minutes on Agoda.com
          All guests (245)
          All room types
          All languages

          Show reviews that mention 

          Showing 146 verified guest comments
          12345
          8.0
          Excellent
          Todd from United States
          Couple
          Comfort
          Stayed 2 nights in September 2015

          Good hotel - would stay there again”

          Excellent staff, free shuttle van to/from city center on weekends, steady WiFi connection in room

          We had a good weekend visit at this hotel. All went well: the bed was comfortable, shower was good, room space and furnishings are adequate. We had a few minor problems. First, our room smelled of cigarette smoke that had been partially cleaned, but some residue persisted. Second, the hotel is located in a safe, but rather boring part of Madrid, not much to see withing walking distance. Our taxi driver did not use his meter and insisted on being paid 30 euros for the 10-15 minute drive from the Madrid airport to the Silken Puerta Hotel. I understand this is the standard fare from the airport to central Madrid, but this hotel is far from the center. A receptionist at Silken Puerta told me that I'd been ripped off by the taxi driver. Be sure to get a price estimate from the driver before allowing him to put your baggage in the taxi, and ask him to use the meter. Next time I'll try using Uber.

          Reviewed September 09, 2015

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          9.3
          Exceptional
          rahayu from Malaysia
          Solo traveler
          Comfort
          Stayed 2 nights in August 2015

          A bit out of the way, but excellent price”

          Staff, Value for Money, Bed

          I stayed for two nights before flying home, and for the price I was amazed by how luxurious and comfortable my room was. The receptionist could speak English and was very helpful and sweet, and while the location is outside of central Madrid, it is pretty easy to catch a bus or train to the city center. Wish there was more to see near the hotel itself, but I don't really have complaints.

          Reviewed August 22, 2015

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          8.7
          Excellent
          Roger from Norway
          Family with teens
          Comfort
          Stayed 1 night in July 2010

          Recommendable hotel between city center and the ai”

          Relaxed and calm atmosphere. Spacious lobby and clean room with exellent bathrom.
          A continetal breakfast possibility for those of us who are busy in the morning.

          For a one night stop in Madrid to catch an early morning flight this hotel was exellent. With public transportation just around the corner it was easy to wisit the city center in the evening. And the free airport, and very helpful airport transportation the next morning var perfect. 10 minutes to the airport.

          Reviewed July 30, 2010

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          9.0
          Exceptional
          Beata from Australia
          Solo traveler
          Comfort
          Stayed 1 night in June 2012

          Very nice hotel between city and airport”

          Very nice lobby and good sized rooms with beautiful bathroom

          this was a great choice for someone flying out the next day to another spain destination, so good location to get into the city for the day and get to the airport the next day. the room was lovely and particularly the bathroom is very nice - big and with a bath. the bed was a bit hard because i prefer a softer matress, but the room was quiet and i got a good rest. the hotel lobby is very nice, quite big and you can go down and have a drink and something to eat while waiting for the plane the next day, whilst hooking yourself up to the free wifi. that was the main advantage for me, after check out i just used the lounge for a couple of hours before getting to the airport. you can take a bus into town for just 1 euro 50 and it takes about 35-40 mins. the metro station is too far to walk i think. the taxi home from town was just 15 euro. taxi to airport was roughly the same. the bar in the lobby at night was fine, with a nice guy giving me my sparkling wine, but the morning service was terrible, with a girl who couldn't speak english properly and i didn't like her attitude. be careful when ordering an iced coffee - you get the coffee and glass of ice separate! it was a bit of a shock and she was not friendly! service at reception was very nice and most of them spoke english and they printed out my next hotel voucher. i was very happy with the girls at reception.

          Reviewed July 10, 2012

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          7.7
          Very good
          David from Switzerland
          Group
          Comfort
          Stayed 1 night in May 2010

          One night in Madrid”

          - nice, clean and modern hotel - friendly staff - lovely bathroom (bath and extra shower)
          - no close metro station

          The hotel is situated relatively close to the Madrid airport. However, there is no close metro station to the hotel. Either one takes a taxi (about 5min drive) or walks for 20min to the next closest station (Ciudad Lineal). From there it is very easy to get to the center of town. We enjoyed our stay there. The hotel is quiet and modern and the rooms have nice finishes. Especially the bathroom impressed us, fitted with a bath and a shower.

          Reviewed May 30, 2010

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          8.0
          Excellent
          Amir
          Business traveler
          Standard Room
          Stayed 1 night in October 2018

          Hotel was clean and with all the necessary amenities and really close to airport”

          Only thing negative I found in this hotel is their airport shuttle service. Their last shuttle to airport leave at 8 P.M and my flight was at 1 A.M so I have to leave hotel at around 10 P.M and I had to take a taxi to the airport. In other hotels that I have stayed in madrid previously, they had shuttle service till 11. P.M usually

          Reviewed October 09, 2018

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          Dear Amir, thank you for staying in our hotel and for rating our facilities and services. We appreciate your comments and we will consider it in order to improve our services. We are sorry for the inconveniences caused if the scheduled of our shuttle service wasn't compatible with your needs. We hope to welcome you again. Best regards, Customer care department.

          Responded October 11, 2018
          Silken Puerta Madrid Hotel
          8.7
          Excellent
          Azizah from United States
          Business traveler
          Comfort
          Stayed 1 night in June 2015

          Spacious Room, Friendly Staff”

          Room space, decor and cleaniness

          I only stayed a very short time, but I was very pleased with the room. The accommodations were very clean. The bedroom was separate from the sitting area which was separate from a lovely walk-in closet. The bathroom was also spacious with double sinks, shower and tub. The staff was friendly and accommodating as I had failed to bring an electrical oulet converter. I did not have any food from the hotel so I rated it average. The only downside is the location from the city center. A cab ride cost about 20 Euros. I would certainaly stay there again!

          Reviewed July 16, 2015

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          8.0
          Excellent
          Anas from Canada
          Couple
          Comfort
          Stayed 1 night in March 2019

          Amazing ”

          Everything was amazing!!! The only thing is that we got to the hotel earlier and the lady at the reception was not too nice and she refused to give us early check in .. other than that it was an amazing experience I honestly did not want to leave the room was soooo clean I did not have any complaints the shampoo and body wash and cream were great !! I booked another night for next week I just want to stay there again !! Amazing hotel !

          Reviewed March 05, 2019

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          9.6
          Exceptional
          KUN from Australia
          Solo traveler
          Comfort
          Stayed 2 nights in December 2018

          Exceptional”

          Bar downstairs open night easy to grab drink&food. BedRoom bathroom both clean and big Easy going staff and free shuttle van to airport Breakfast tasty Hotel bit away from metro stations

          Reviewed December 28, 2018

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          9.6
          Exceptional
          Joan from United States
          Group
          Comfort
          Stayed 1 night in August 2018

          Exceptional”

          Beautiful hotel with very comfortable beds and wonderful, helpful, friendly staff! Overnight stay with easy ride to airport on free shuttle. Had no time to use other facilities.

          Reviewed August 24, 2018

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          Dear Joan, Thank you so much for staying with us and for rating our facilities and services. We appreciate your comments and we are very happy that you have enjoyed your stay. We hope to see you again. Best regards, Customer care department.

          Responded August 27, 2018
          Silken Puerta Madrid Hotel
          9.6
          Exceptional
          Silviu from Romania
          Couple
          Comfort
          Stayed 1 night in January 2020

          Beast deal near Madrid Airport ”

          A real 4 stars hotel. Nice anmieties, good management, friendly staff. Wonderful breakfast. A lot of free transfers : From/ airport and from/to city center.

          Reviewed January 08, 2020

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          Dear Silviu, Thank you for staying with us and for rating our facilities and services. We appreciate your comments and we are happy that you have enjoyed your stay with us. We Will be glad to welcome you again. Best regards, Customer relations management

          Responded January 08, 2020
          Silken Puerta Madrid Hotel
          7.7
          Very good
          Ravi from Germany
          Family with young children
          Comfort
          Stayed 2 nights in September 2015

          Value for money”

          Airport Shuttle, Lobby, Direct bus to the city centre

          Decent hotel, very good value for the money, excellent airport shuttle. Staff efficient and prompt, can be a little more friendly. Taxis always available in front of the hotel. Decent rooms, nice views, slightly tired. Not very close to city center but has direct bus that took about 35 min. Metro is 20 min walk.

          Reviewed September 08, 2015

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          8.0
          Excellent
          Justyna from United Kingdom
          Family with young children
          Comfort
          Stayed 5 nights in September 2019

          good”

          The hotel is really nice. Clean and big rooms. The only thing that personel is not speaking properly in English, sometimes was a problem with communication. Moreover in my opinion staff is not really friendly and not helpful.

          Reviewed October 03, 2019

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          Dear Justyna, Thank you for staying with us and for rating our facilities and services. We appreciate your feedback and we will work in order to improve our personal attention to the guest. We are sorry if the communication with the staff was hard sometimes. We will be glad to welcome you again. Best regards, Customer relations Management.

          Responded October 07, 2019
          Silken Puerta Madrid Hotel
          9.3
          Exceptional
          Gustavo from United States
          Couple
          Comfort
          Stayed 2 nights in July 2012

          excelent... cost effective”

          close to the airport and main city

          claen rooms and hotel modern and contemporan decoration excelent location

          Reviewed August 23, 2012

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          8.4
          Excellent
          JONATHAN from Spain
          Business traveler
          Comfort
          Stayed 1 night in May 2017

          Incredible price-quality”

          Great rooms, amazing prices and quite rooms to rest. The location is not the best manly because the traffic jams around

          Reviewed November 26, 2017

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          Dear Jonathan, thank you for staying with us and for rating our facilities and services. We appreciate your comments and we are happy to know that you have enjoyed your stay. The hotel is situated besides a highway and in area full of enterprises, for that reasons on week days there are so much traffic. We hope to see you soon again. Best regards, Customer care department

          Responded November 30, 2017
          Silken Puerta Madrid Hotel
          9.3
          Exceptional
          Gustavo from United States
          Couple
          Comfort
          Stayed 3 nights in July 2012

          excelent hotel for those been first time in madrid”

          close to the airport and the main city

          clean hotel nice facilities atention great rooms comfortables

          Reviewed August 23, 2012

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          7.0
          Very good
          Ali from Australia
          Couple
          Comfort
          Stayed 3 nights in June 2010

          nice and clean”

          clean and tidy hotel with comfortable bedding and bathroom.
          A bit far from city centre although there is a bus service from hotel to the city centre which takes abotu 40 minutes.

          The hotel was very neat and tidy and very comfortable. one of the hotel hostesses was very friendly and helpful and answered all of our questions. The hotel is close to airport but faar from city centre, so it is hard to go back to the hotel for a break before you continue your tour of the city. But this way, we were able to see more of the city.

          Reviewed June 24, 2010

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          9.7
          Exceptional
          juicella from United Kingdom
          Couple
          Comfort
          Stayed 3 nights in December 2015

          Great hotel”

          Cleanliness, courteous staff, good restaurant

          It was great, everything was almost perfect! Except that they let the guests smoke right at the entrance door!!, so when you go in you inhale all that smoke, they blow it right in your face. A couple of days, there was like a convention, and like 20 people were gathered right outside the entrance door smoking, you had to almost push everyone to find your way out and inhale all that ugly cigarette smell. You could smell inside the reception all that smoke!! They need to designate a smoke area further from the entrance.

          Reviewed December 14, 2015

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          8.3
          Excellent
          James from United States
          Solo traveler
          Comfort
          Stayed 2 nights in July 2015

          Great hotel needs some updating, carpets worn,”

          Location, front desk help, breakfast included

          Good, not great. I relaxed, room was large, quiet, and a/c working well (very hot this summer!) front desk personnel always available and pleasant. I enjoyed the breakfast buffet. But, the coffee machines didn't deliver the quality I expected. Could they return to the old, simple style of fresh brewed coffee?

          Reviewed July 23, 2015

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          8.7
          Excellent
          Ahmed from Egypt
          Family with young children
          Comfort
          Stayed 4 nights in May 2013

          nice hotel,good stuff”

          clean,quiet,good stuff

          nice hotel,good stuff , clean,quiet,good stuff,transport to the airport,nice toiletories

          Reviewed October 30, 2013

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