Silken Puerta Madrid Hotel
Free Wi-Fi
2018

Silken Puerta Madrid Hotel

C Juan Rizi 5, San Blas, Madrid, Spain, 28027
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    Silken Puerta Madrid Hotel Reviews

    8.3
    Excellent
    /10
    (151 reviews)See what guests said
    10.0
    Exceptional

    "Our rooms were clean, beds were comfortable, they allowed ea..."

    Bhushan

    -

    August 19, 2016

    8.8
    Excellent cleanliness
    Recommended by 97% of guests

    Things you’ll love about Silken Puerta Madrid Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.2
    See map
    Very good location
    Popular
    Nearby
  • Santiago Bernabéu Stadium4.44 km
  • Museo Sorolla4.99 km
  • Buen Retiro Park5.44 km
  • Prado Museum6.07 km
  • Thyssen-Bornemisza Museum6.13 km
  • Gran Vía6.54 km
  • Museo Nac. Centro de Arte Reina Sofia6.69 km
  • Plaza Mayor7 km
  • Mercado de San Miguel7.16 km
  • Royal Palace of Madrid7.42 km
  • Don't miss out!

    3 travelers have booked today.

    Value for money8.8
    Distance to city center8 KM
    Location rating7.2
    Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
    Distance to airport6.0 km

    Rooms available at Silken Puerta Madrid Hotel

    8.7
    Excellent
    Room comfort & quality
    Double or Twin
    Double or Twin
    ...
      Enter dates to see prices
      Comfort
      Comfort
      ...
      • Room size: 24 m²/258 ft²
      • Non-smoking
      • 2 single beds or 1 double b...
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      Comfort Single
      Comfort Single
      ...
      • Room size: 24 m²/258 ft²
      • Non-smoking
      • 1 single bed
      Enter dates to see prices
      Double Club Room
      Double Club Room
      ...
      • Room size: 24 m²/258 ft²
      • Non-smoking
      • 1 double bed
      Enter dates to see prices
       Romantic Offer - Double Room
      Romantic Offer - Double Room
      ...
      • Room size: 24 m²/258 ft²
      • Non-smoking
      • 1 double bed
      Enter dates to see prices
      Double Room with Extra Bed (3 Adults)
      Double Room with Extra Bed (3 Adults)
      ...
      • Room size: 24 m²/258 ft²
      • Shower and bathtub
      • 3 single beds
      Enter dates to see prices
      Double Room with Extra Bed (2 Adults + 1 Child)
      Double Room with Extra Bed (2 Adults + 1 Child)
      ...
      • Room size: 24 m²/258 ft²
      • Shower and bathtub
      • 3 single beds
      Enter dates to see prices
      Comfort Triple
      Comfort Triple
      ...
      • Room size: 24 m²/258 ft²
      Enter dates to see prices
      Guestroom
      Guestroom
      ...
      • Room size: 22 m²/237 ft²
      • Non-smoking
      Enter dates to see prices
      Suite
      Suite
      ...
      • Room size: 46 m²/495 ft²
      Enter dates to see prices
      Have a question for Silken Puerta Madrid Hotel?

      What people love about Silken Puerta Madrid Hotel

      • 9.6
        Exceptional

        "Overnight stay with easy ride to airport on free shuttle."

        Joan

        |

        August 24, 2018

      • 9.6
        Exceptional

        "Beautiful hotel with very comfortable beds and wonderful, helpful, friendly staff!"

        Joan

        |

        August 24, 2018

      • 10.0
        Exceptional

        "Very helpful staff"

        Bhushan

        |

        August 19, 2016

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      More about Silken Puerta Madrid Hotel

      More about Silken Puerta Madrid Hotel

      10.0
      Exceptional

      "Hotel is clean and staff were friendly."

      Muhammad M.

      |

      September 29, 2017

      An overview

      Show less

      What they offer

      9.6
      Exceptional

      "BedRoom bathroom both clean and big Easy going staff and fre..."

      KUN

      |

      December 28, 2018

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      Spanish cuisine
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      American cuisine
      American cuisine
      METROPOLIS COFFEE & DINER
      3.0 km American
      Tates San Sebastian de Los Reyes
      3.2 km American, Spanish
      1000 Campanas Suenan En Mi Corazon
      3.3 km American, Mexican, Spanish
      Mediterranean cuisine
      Mediterranean cuisine
      taberna entre castillas y marisqueria
      1.0 km Mediterranean, Seafood, Spanish
      La Cuina Restaurante
      1.0 km Mediterranean, Spanish, Steakhouse
      Jota Cinco
      1.1 km Mediterranean, Spanish

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

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      Some helpful facts

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      Reviews of Silken Puerta Madrid Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (151)Booking.com Reviews (2556)
      8.3
      /
      10
      Cleanliness8.8
      Facilities7.9
      Location7.2
      Room comfort and quality8.7
      Service8.6
      Value for money8.8
      All languages
      All guests (151)
      Showing 118 verified guest comments
      12345
      8.0
      Excellent
      Anas from Canada
      Couple
      Comfort
      Stayed 1 night in March 2019

      Amazing ”

      Everything was amazing!!! The only thing is that we got to the hotel earlier and the lady at the reception was not too nice and she refused to give us early check in .. other than that it was an amazing experience I honestly did not want to leave the room was soooo clean I did not have any complaints the shampoo and body wash and cream were great !! I booked another night for next week I just want to stay there again !! Amazing hotel !

      Reviewed March 05, 2019
      9.7
      Exceptional
      juicella from United Kingdom
      Couple
      Comfort
      Stayed 3 nights in December 2015

      Great hotel”

      Cleanliness, courteous staff, good restaurant

      It was great, everything was almost perfect! Except that they let the guests smoke right at the entrance door!!, so when you go in you inhale all that smoke, they blow it right in your face. A couple of days, there was like a convention, and like 20 people were gathered right outside the entrance door smoking, you had to almost push everyone to find your way out and inhale all that ugly cigarette smell. You could smell inside the reception all that smoke!! They need to designate a smoke area further from the entrance.

      Reviewed December 14, 2015
      8.0
      Excellent
      Amir
      Business traveler
      Stayed 1 night in October 2018

      Hotel was clean and with all the necessary amenities and really close to airport”

      Only thing negative I found in this hotel is their airport shuttle service. Their last shuttle to airport leave at 8 P.M and my flight was at 1 A.M so I have to leave hotel at around 10 P.M and I had to take a taxi to the airport. In other hotels that I have stayed in madrid previously, they had shuttle service till 11. P.M usually

      Reviewed October 09, 2018

      Dear Amir, thank you for staying in our hotel and for rating our facilities and services. We appreciate your comments and we will consider it in order to improve our services. We are sorry for the inconveniences caused if the scheduled of our shuttle service wasn't compatible with your needs. We hope to welcome you again. Best regards, Customer care department.

      Responded October 11, 2018
      Silken Puerta Madrid Hotel
      9.6
      Exceptional
      KUN from Australia
      Solo traveler
      Comfort
      Stayed 2 nights in December 2018

      Exceptional”

      Bar downstairs open night easy to grab drink&food. BedRoom bathroom both clean and big Easy going staff and free shuttle van to airport Breakfast tasty Hotel bit away from metro stations

      Reviewed December 28, 2018
      6.0
      Andreas from Germany
      Couple
      Comfort
      Stayed 2 nights in November 2015

      Too loud, too far away, bad wifi”

      cleanness, service,

      in my opinjon it's a standard hotel for business people. not good, not bad. just standard. the house itself looks not very charming, not to say has the ugliness of the 1970 achitecture style. (washed concrete) but the interior design is ok. the rooms are big enough and clean and the service is good. the internet is bad, was MUCH TO SLOW and we needed always a half hour to organize our sightseeing because of that. the personal is speaking english and they have a free airport shuttle service.

      Reviewed November 13, 2015
      8.0
      Excellent
      Todd from United States
      Couple
      Comfort
      Stayed 2 nights in September 2015

      Good hotel - would stay there again”

      Excellent staff, free shuttle van to/from city center on weekends, steady WiFi connection in room

      We had a good weekend visit at this hotel. All went well: the bed was comfortable, shower was good, room space and furnishings are adequate. We had a few minor problems. First, our room smelled of cigarette smoke that had been partially cleaned, but some residue persisted. Second, the hotel is located in a safe, but rather boring part of Madrid, not much to see withing walking distance. Our taxi driver did not use his meter and insisted on being paid 30 euros for the 10-15 minute drive from the Madrid airport to the Silken Puerta Hotel. I understand this is the standard fare from the airport to central Madrid, but this hotel is far from the center. A receptionist at Silken Puerta told me that I'd been ripped off by the taxi driver. Be sure to get a price estimate from the driver before allowing him to put your baggage in the taxi, and ask him to use the meter. Next time I'll try using Uber.

      Reviewed September 09, 2015
      9.3
      Exceptional
      rahayu from Malaysia
      Solo traveler
      Comfort
      Stayed 2 nights in August 2015

      A bit out of the way, but excellent price”

      Staff, Value for Money, Bed

      I stayed for two nights before flying home, and for the price I was amazed by how luxurious and comfortable my room was. The receptionist could speak English and was very helpful and sweet, and while the location is outside of central Madrid, it is pretty easy to catch a bus or train to the city center. Wish there was more to see near the hotel itself, but I don't really have complaints.

      Reviewed August 22, 2015
      8.3
      Excellent
      James from United States
      Solo traveler
      Comfort
      Stayed 2 nights in July 2015

      Great hotel needs some updating, carpets worn,”

      Location, front desk help, breakfast included

      Good, not great. I relaxed, room was large, quiet, and a/c working well (very hot this summer!) front desk personnel always available and pleasant. I enjoyed the breakfast buffet. But, the coffee machines didn't deliver the quality I expected. Could they return to the old, simple style of fresh brewed coffee?

      Reviewed July 23, 2015
      8.7
      Excellent
      Azizah from United States
      Business traveler
      Comfort
      Stayed 1 night in June 2015

      Spacious Room, Friendly Staff”

      Room space, decor and cleaniness

      I only stayed a very short time, but I was very pleased with the room. The accommodations were very clean. The bedroom was separate from the sitting area which was separate from a lovely walk-in closet. The bathroom was also spacious with double sinks, shower and tub. The staff was friendly and accommodating as I had failed to bring an electrical oulet converter. I did not have any food from the hotel so I rated it average. The only downside is the location from the city center. A cab ride cost about 20 Euros. I would certainaly stay there again!

      Reviewed July 16, 2015
      9.0
      Exceptional
      Beata from Australia
      Solo traveler
      Comfort
      Stayed 1 night in June 2012

      Very nice hotel between city and airport”

      Very nice lobby and good sized rooms with beautiful bathroom

      this was a great choice for someone flying out the next day to another spain destination, so good location to get into the city for the day and get to the airport the next day. the room was lovely and particularly the bathroom is very nice - big and with a bath. the bed was a bit hard because i prefer a softer matress, but the room was quiet and i got a good rest. the hotel lobby is very nice, quite big and you can go down and have a drink and something to eat while waiting for the plane the next day, whilst hooking yourself up to the free wifi. that was the main advantage for me, after check out i just used the lounge for a couple of hours before getting to the airport. you can take a bus into town for just 1 euro 50 and it takes about 35-40 mins. the metro station is too far to walk i think. the taxi home from town was just 15 euro. taxi to airport was roughly the same. the bar in the lobby at night was fine, with a nice guy giving me my sparkling wine, but the morning service was terrible, with a girl who couldn't speak english properly and i didn't like her attitude. be careful when ordering an iced coffee - you get the coffee and glass of ice separate! it was a bit of a shock and she was not friendly! service at reception was very nice and most of them spoke english and they printed out my next hotel voucher. i was very happy with the girls at reception.

      Reviewed July 10, 2012
      8.7
      Excellent
      Roger from Norway
      Family with teens
      Comfort
      Stayed 1 night in July 2010

      Recommendable hotel between city center and the ai”

      Relaxed and calm atmosphere. Spacious lobby and clean room with exellent bathrom.
      A continetal breakfast possibility for those of us who are busy in the morning.

      For a one night stop in Madrid to catch an early morning flight this hotel was exellent. With public transportation just around the corner it was easy to wisit the city center in the evening. And the free airport, and very helpful airport transportation the next morning var perfect. 10 minutes to the airport.

      Reviewed July 30, 2010
      10.0
      Exceptional
      Muhammad from Singapore
      Family with young children
      Comfort
      Stayed 3 nights in September 2017

      Clean and nice hotel”

      Hotel is clean and staff were friendly. Its value for money.

      Reviewed September 29, 2017

      Dear Muhammad, thank you for staying with us and for rating our facilities and services. We appreciate your comments and we are happy to know that you have enjoyed your stay. Best regards, Customer care department.

      Responded November 30, 2017
      Silken Puerta Madrid Hotel
      8.0
      Excellent
      Kumar from India
      Family with teens
      Comfort
      Stayed 2 nights in July 2016

      Our stay at Puerta Madrid”

      This is the second time we are staying in the property. Value for money. Good property. Bad Wifi. Restaurant closed in week ends. However they cater at coffee shop. Limited room service.

      Reviewed August 02, 2016
      9.6
      Exceptional
      Joan from United States
      Group
      Comfort
      Stayed 1 night in August 2018

      Exceptional”

      Beautiful hotel with very comfortable beds and wonderful, helpful, friendly staff! Overnight stay with easy ride to airport on free shuttle. Had no time to use other facilities.

      Reviewed August 24, 2018

      Dear Joan, Thank you so much for staying with us and for rating our facilities and services. We appreciate your comments and we are very happy that you have enjoyed your stay. We hope to see you again. Best regards, Customer care department.

      Responded August 27, 2018
      Silken Puerta Madrid Hotel
      6.8
      Good
      Enrique from United Kingdom
      Comfort
      Stayed 1 night in August 2016

      Business ”

      Just passing by and staying for the night... a bit difficult to access wifi ...it was free but in order to use it I had to delete all cookies...as you couldn't do it I had no Internet the computer there did not work properly

      Reviewed August 12, 2016
      7.7
      Very good
      Ravi from Germany
      Family with young children
      Comfort
      Stayed 2 nights in September 2015

      Value for money”

      Airport Shuttle, Lobby, Direct bus to the city centre

      Decent hotel, very good value for the money, excellent airport shuttle. Staff efficient and prompt, can be a little more friendly. Taxis always available in front of the hotel. Decent rooms, nice views, slightly tired. Not very close to city center but has direct bus that took about 35 min. Metro is 20 min walk.

      Reviewed September 08, 2015
      7.0
      Very good
      Ali from Australia
      Couple
      Comfort
      Stayed 3 nights in June 2010

      nice and clean”

      clean and tidy hotel with comfortable bedding and bathroom.
      A bit far from city centre although there is a bus service from hotel to the city centre which takes abotu 40 minutes.

      The hotel was very neat and tidy and very comfortable. one of the hotel hostesses was very friendly and helpful and answered all of our questions. The hotel is close to airport but faar from city centre, so it is hard to go back to the hotel for a break before you continue your tour of the city. But this way, we were able to see more of the city.

      Reviewed June 24, 2010
      7.7
      Very good
      David from Switzerland
      Group
      Comfort
      Stayed 1 night in May 2010

      One night in Madrid”

      - nice, clean and modern hotel - friendly staff - lovely bathroom (bath and extra shower)
      - no close metro station

      The hotel is situated relatively close to the Madrid airport. However, there is no close metro station to the hotel. Either one takes a taxi (about 5min drive) or walks for 20min to the next closest station (Ciudad Lineal). From there it is very easy to get to the center of town. We enjoyed our stay there. The hotel is quiet and modern and the rooms have nice finishes. Especially the bathroom impressed us, fitted with a bath and a shower.

      Reviewed May 30, 2010
      6.3
      Good
      HU from China
      Business traveler
      Comfort
      Stayed 2 nights in May 2010

      The hotel is good!”

      The room for me is quite great - it's quite tidy and quiet.
      Spainish should be more friendly & with passion, but regret that I could not feel that from its staff, even when they made a mistake to my room access - no apology nor reason to me after settlement.

      Actualy the hotel is quite close to airport. Taking Bus200, you just go pass from the hotel, but it regre there is nobus stop of bus 200 close to the hotel. But that's ok you could take another bus of 114 from terminal of Ave de America. It is very convenient to you afterwards.

      Reviewed May 21, 2010
      8.4
      Excellent
      JONATHAN from Spain
      Business traveler
      Comfort
      Stayed 1 night in May 2017

      Incredible price-quality”

      Great rooms, amazing prices and quite rooms to rest. The location is not the best manly because the traffic jams around

      Reviewed November 26, 2017

      Dear Jonathan, thank you for staying with us and for rating our facilities and services. We appreciate your comments and we are happy to know that you have enjoyed your stay. The hotel is situated besides a highway and in area full of enterprises, for that reasons on week days there are so much traffic. We hope to see you soon again. Best regards, Customer care department

      Responded November 30, 2017
      Silken Puerta Madrid Hotel
      12345
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      • Very good location
      • Santiago Bernabéu Stadium
      • Suanzes Metro Station is within 1.09 km