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Silken Puerta Madrid Hotel

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Excellent8.2
Based on 112 reviews
Silken Puerta Madrid Hotel
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8.2 Excellent guest rating
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"Hotel is clean and staff were friendly. Its value for money."

Muhammad M.Singapore
Interior view
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7.1 Very good location
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7.1Location
  • 1.1 kilometers to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Bar

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Room choices
Comfort
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  • 24 m²/258 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Double Room with Extra Bed (3 Adults)
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  • 22 m²/237 ft²
  • 3 single beds
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Double Room with Extra Bed (2 adults + 1 child)
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  • 22 m²/237 ft²
  • 3 single beds
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Double or Twin
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    Comfort Single
    ...
    • 24 m²/258 ft²
    • Non-smoking
    • 1 single bed
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    Romantic Offer - Double Room
    ...
    • 22 m²/237 ft²
    • 1 double bed
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    Superior Double Room
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    • 22 m²/237 ft²
    • 1 double bed
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    Have a question for Silken Puerta Madrid Hotel?

    Nearest essentials

    Airports
    • Madrid - Barajas Airport (MAD)
    • 6.8 km
    • Valladolid International Airport (VLL)
    • 173.9 km
    Public transportation
    • Ciudad Lineal Metro Station
    • 1.1 km
    • Suanzes Metro Station
    • 1.1 km
    Hospital or clinic
    • Hospital Universitario Hm Nuevo Belen
    • 1.9 km
    Pharmacy
    • Pharmacy
    • 1.1 km
    Convenience store
    • Multitienda 24 horas 7X24 Convenience Store
    • 4.3 km
    Cash withdrawal
    • ATM
    • 90 m

    More about Silken Puerta Madrid Hotel

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    Verified guest reviews

    Agoda Reviews (112)Booking.com Reviews (2371)
    Filter by guest type:
    Cleanliness8.8
    Facilities7.5
    Location7.1
    Room comfort and quality8.7
    Service8.6
    Value for money8.9
    Provided by verified guests of Agoda
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    Showing 105 verified guest comments
    12345
    10.0
    Muhammad from Singapore
    Family with young children
    Comfort
    Stayed 3 nights in September 2017
    Clean and nice hotel
    Hotel is clean and staff were friendly. Its value for money.
    Reviewed September 29, 2017
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    10.0
    Bhushan from United States
    Family with teens
    Comfort
    Stayed 3 nights in August 2016
    Excellent hotel, friendly helpful staff
    Our rooms were clean, beds were comfortable, they allowed early check in. Very helpful staff
    Reviewed August 19, 2016
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    8.0
    Kumar from India
    Family with teens
    Comfort
    Stayed 2 nights in July 2016
    Our stay at Puerta Madrid
    This is the second time we are staying in the property. Value for money. Good property. Bad Wifi. Restaurant closed in week ends. However they cater at coffee shop. Limited room service.
    Reviewed August 02, 2016
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    8.0
    Fouzi from Libya
    Business traveler
    Comfort
    Stayed 2 nights in February 2016
    Niece hotel
    Good
    Good
    Reviewed February 04, 2016
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    9.7
    Raul from Canada
    Business traveler
    Comfort
    Stayed 2 nights in January 2016
    nice hotel, excellent personal attention, excellen
    Same as above
    Excellent
    Reviewed January 09, 2016
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    7.3
    OOI from Malaysia
    Couple
    Comfort
    Stayed 2 nights in December 2015
    Good
    Design
    Reviewed December 16, 2015
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    9.7
    juicella from United Kingdom
    Couple
    Comfort
    Stayed 3 nights in December 2015
    Great hotel
    Cleanliness, courteous staff, good restaurant
    It was great, everything was almost perfect! Except that they let the guests smoke right at the entrance door!!, so when you go in you inhale all that smoke, they blow it right in your face. A couple of days, there was like a convention, and like 20 people were gathered right outside the entrance door smoking, you had to almost push everyone to find your way out and inhale all that ugly cigarette smell. You could smell inside the reception all that smoke!! They need to designate a smoke area further from the entrance.
    Reviewed December 14, 2015
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    6.0
    Andreas from Germany
    Couple
    Comfort
    Stayed 2 nights in November 2015
    Too loud, too far away, bad wifi
    cleanness, service,
    in my opinjon it's a standard hotel for business people. not good, not bad. just standard. the house itself looks not very charming, not to say has the ugliness of the 1970 achitecture style. (washed concrete) but the interior design is ok. the rooms are big enough and clean and the service is good. the internet is bad, was MUCH TO SLOW and we needed always a half hour to organize our sightseeing because of that. the personal is speaking english and they have a free airport shuttle service.
    Reviewed November 13, 2015
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    8.0
    Todd from United States
    Couple
    Comfort
    Stayed 2 nights in September 2015
    Good hotel - would stay there again
    Excellent staff, free shuttle van to/from city center on weekends, steady WiFi connection in room
    We had a good weekend visit at this hotel. All went well: the bed was comfortable, shower was good, room space and furnishings are adequate. We had a few minor problems. First, our room smelled of cigarette smoke that had been partially cleaned, but some residue persisted. Second, the hotel is located in a safe, but rather boring part of Madrid, not much to see withing walking distance. Our taxi driver did not use his meter and insisted on being paid 30 euros for the 10-15 minute drive from the Madrid airport to the Silken Puerta Hotel. I understand this is the standard fare from the airport to central Madrid, but this hotel is far from the center. A receptionist at Silken Puerta told me that I'd been ripped off by the taxi driver. Be sure to get a price estimate from the driver before allowing him to put your baggage in the taxi, and ask him to use the meter. Next time I'll try using Uber.
    Reviewed September 09, 2015
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    7.7
    Ravi from Germany
    Family with young children
    Comfort
    Stayed 2 nights in September 2015
    Value for money
    Airport Shuttle, Lobby, Direct bus to the city centre
    Decent hotel, very good value for the money, excellent airport shuttle. Staff efficient and prompt, can be a little more friendly. Taxis always available in front of the hotel. Decent rooms, nice views, slightly tired. Not very close to city center but has direct bus that took about 35 min. Metro is 20 min walk.
    Reviewed September 08, 2015
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    12345

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