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Entrance, Silks Club in Kaohsiung
Silks Club Deluxe King - Room plan, Silks Club in Kaohsiung
Guestroom, Silks Club in Kaohsiung
Lobby, Silks Club in Kaohsiung
Lobby, Silks Club in Kaohsiung
Interior view, Silks Club in Kaohsiung
Interior view, Silks Club in Kaohsiung

Removed from saved list

9.4

Exceptional

2,365 reviews

2,365 reviews

Housekeeping8
Breakfast5
View5
See map
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Far Eastern Department Store Kaohsiung
220 m
FE21' Dayuanbai
250 m
Kaohsiung Singuang Pier
330 m
Kaohsiung Main Public Library
370 m
Shengsing Park
400 m
Popular landmarks
Formosa Boulevard Station
2.3 km
The Dome of Light
2.3 km
Liuhe Tourist Night Market
2.4 km
Cijin Island
3.7 km
The British Consulate At Takao
4.0 km
Closest landmarks
Tuntex 85 Sky Tower
520 m
Yide Night Market
530 m
Kaohsiung 85 Building
530 m
Kaohsiung Exhibition and Convention Center
540 m
Memorial Forest
600 m
2021

Silks Club

No. 199, Zhongshan 2nd Rd.,, Cianjhen District, Kaohsiung, Taiwan, 80661 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cianjhen District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Dome of Light. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

310 meters to public transportation

Top Value

Check-in [24-hour]

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Hot tub

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Kaohsiung are being booked every minute!
Value for money9.1
Location rating9.4
Nearest airportKaohsiung International Airport (KHH)
Distance to airport5.7 km

Rooms available at Silks Club

Silks Club Junior Suite King with Harbour View
...
  • Room size: 80 m²/861 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Silks Club Deluxe King
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Silks Club Deluxe Twin
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Silks Club High Floor Premier King Room
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Silks Club Studio King
...
  • Room size: 63 m²/678 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Silks Club Junior Suite King with City View
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Staycation Offer - Junior Suite with NTD 1,000 F&B Voucher
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Silks Club High Floor Premier Twin Room
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Standard Superior Room
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Silks Club Deluxe King Room - Check-In After 7:00 PM
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 super king bed
Enter dates to see prices

Frequently asked questions

Does Silks Club have bars on the premises?

Experience your trip the best way yet with Silks Club's bar and poolside bar available right in front of your doorstep for when you need a sip or two.

Does Silks Club provide airport transfer?

Silks Club provides airport transfer service upon request with an additional fee of 2400 TWD in local currency. To request, check the box on the booking form just before the payment page.

Does Silks Club offer dry cleaning services?

Yes! Silks Club features dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

When was Silks Club built?

Silks Club was built in 2017.

What is the verified guest review consensus about Silks Club's swimming pool?

88.0% of our verified customer reviews have given an optimistic review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Silks Club down in the review section.

What is the average rating that verified Solo travelers' have given to Silks Club?

Verified solo travelers that have stayed at this property have given Silks Club an average rating of 9.5. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with young children have given to Silks Club?

Past families with young children that have stayed at this property have given Silks Club an average rating of 9.4. You can look up more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Silks Club?

Past local travelers that have stayed at this property have given Silks Club an average rating of 9.6. You can look up on more descriptive customer ratings, and comments for this property down in the review section.

What recognized natural sightseeing destinations are in close proximity to Silks Club?

Silks Club is located within Cianjhen District, which makes it effortlessly close to natural scenery including Cijin Island and Ai He (Love River).

What time is check-in and check-out at Silks Club?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.

What is the closest airport to Silks Club?

The nearest airport to Silks Club is Qimei Airport, 113.0 km away.

What people love about Silks Club

  • 10

    Exceptional
    Cleanliness

    "Everything in this hotel screams cleanliness, exceptional service and uniqueness."

    Minerva

    |

    May 29, 2023

  • 9.6

    Exceptional
    Spaciousness

    "Spacious and clean room."

    Lam

    |

    May 27, 2023

  • 10

    Exceptional
    Location

    "It's conveniently located, near MRT station and a department store."

    San

    |

    January 12, 2023

Property ranking|Compared to 733 Kaohsiung properties
See all rankings
Cleanliness score
9.8/10
Service score
9.7/10
Room size
66 sqm.
Couples review score
9.6/10
Better than
99
%
of Kaohsiung properties
Better than
98
%
of Kaohsiung properties
Bigger than
98
%
of Kaohsiung properties
Better than
97
%
of Kaohsiung properties
Overall rating:

9.4

Exceptional
2,365 reviews
Cleanliness
9.8
Facilities
9.5
Location
9.4
Read all reviews >
What travelers say they love:
Absolutely amazing experience.
Mario from Slovakia
Couple
More about Silks Club

More about Silks Club

Experience Luxury and Comfort at Silks Club in Kaohsiung

Silks Club is a 5.0 star hotel located in the bustling city of Kaohsiung, Taiwan. The hotel boasts a wide range of facilities to cater to the needs of its guests. From a coffee shop, bar, laundry service, restaurant, room service, safety deposit boxes, airport transfer, tours, valet parking, concierge, indoor pool, hot tub, fitness center, sauna, steamroom, spa, outdoor pool, poolside bar, Wi-Fi in public areas, car park, Free Wi-Fi in all rooms, dry cleaning, express check-in/check-out, library, car hire, luggage storage, shared lounge/TV area, daily housekeeping, grocery deliveries, taxi service, ticket service, beach, breakfast buffet, car park onsite, car park free of charge, to a free fitness center, Silks Club has everything you need for a comfortable and convenient stay. Whether you're traveling for business or leisure, Silks Club is the perfect choice for a luxurious and unforgettable experience.

Luxurious Room Types at Silks Club

Silks Club offers a range of spacious and opulent room types to cater to every need. Guests can choose from the Silks Club Deluxe King, Deluxe Twin, High Floor Premier King, High Floor Premier Twin, Junior Suite King with City View, Junior Suite King with Harbour View, Studio King, and Standard Studio Double. Each room type is designed to provide maximum comfort and luxury, ensuring a memorable stay at Silks Club.

Explore Kaohsiung's Best Attractions from Silks Club

Silks Club is located in the heart of Kaohsiung, surrounded by some of the city's most exciting landmarks and attractions. Just a short walk away, guests can visit the Kaohsiung Main Public Library, a modern and spacious building that offers an impressive collection of books and resources. For those looking to indulge in some retail therapy, the nearby Dream Mall is a shopper's paradise, home to countless stores, restaurants, and entertainment options. Taroko Park is another must-visit destination, featuring a variety of attractions such as a water park, amusement park, and outlet shopping center. Finally, guests can easily access the Circular Line (KLRT) from Silks Club, making it easy to explore the rest of the city and all it has to offer. Whether you're looking for culture, entertainment, or adventure, Silks Club is the perfect base for your Kaohsiung adventure.

Unforgettable Stay at Silks Club

Silks Club in Kaohsiung has left a lasting impression on its guests with its exceptional service, comfortable and clean rooms, and enjoyable spa. Guests have raved about the super friendly staff and their attention to detail in ensuring a pleasant stay. The breakfast and cocktail hour were both beautifully presented and delicious, adding to the overall experience. The spacious and comfortable rooms, along with the good amenities, have also received high praise. Many guests have expressed their desire to return to Silks Club and highly recommend it to others visiting Kaohsiung.

Silks Club: A Haven of Exceptional Service and Impeccable Facilities

Experience the ultimate luxury at Silks Club in Kaohsiung, Taiwan, where guests are treated to exceptional service and impeccable facilities. With an overall rating of 9.5, Silks Club is a haven for travelers seeking a memorable and comfortable stay. The hotel's value is rated at 9.1, making it a worthwhile investment for anyone looking to indulge in a luxurious experience. The facilities are rated at an impressive 9.5, offering guests a wide range of amenities to ensure their comfort and satisfaction. Cleanliness is of utmost importance at Silks Club, with a rating of 9.8, ensuring guests a hygienic and safe environment. The hotel's location is rated at 9.4, making it a convenient choice for those looking to explore the city. The staff at Silks Club are dedicated to providing exceptional service, with a rating of 9.7 for their performance. Choose Silks Club for an unforgettable stay that exceeds your expectations.

Show less

Amenities and facilities

Exceptional
Facilities

9.5

Most talked about facilities

Breakfast

5 mentions

Swimming Pool

2 mentions

Housekeeping

2 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Skiing
  • Ski lessons
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • Adult-only property
  • Allergy-free rooms
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Ukai-Tei (懷石)
  • Cuisine: Japanese
U-kai亭(鐵板燒)
  • Cuisine: Japanese
U-kai亭(西餐)
  • Cuisine: Steakhouse

Location

No. 199, Zhongshan 2nd Rd.,, Cianjhen District, Kaohsiung, Taiwan, 80661
Exceptional
Location

9.4

Airports
  • Kaohsiung International Airport (KHH)
    5.7 km 14 min drive
  • Pingtung Airport (PIF)
    20.7 km
Public transportation
  • Sandou Shopping District MRT Station
    320 m 8 min walk
  • Shihjia MRT Station
    660 m 9 min walk
Hospital or clinic
  • Yuan's General Hospital
    890 m
Shopping
  • Dream Mall
    1.8 km
Convenience store
  • Family Mart
    450 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Kaohsiung Main Public Library
    370 m
  • Formosa Boulevard Station
    2.3 km
  • The Dome of Light
    2.3 km
  • Liuhe Tourist Night Market
    2.4 km
  • Cijin Island
    3.7 km
  • The British Consulate At Takao
    4.0 km
  • Ai He (Love River)
    4.7 km
  • Dragon Tiger Tower
    7.9 km
  • Fo Guang Shan Buddha Museum
    21.7 km
Nearby landmarks
  • Far Eastern Department Store Kaohsiung
    220 m
  • FE21' Dayuanbai
    250 m
  • Sandou Shopping District MRT Station
    320 m
  • Kaohsiung Singuang Pier
    330 m
  • Kaohsiung Main Public Library
    370 m
  • Shengsing Park
    400 m
  • Sanduo Department Store and Shopping Area
    410 m
  • Shinkong Mitsukoshi Mall (Kaohsiung Sanduo)
    410 m
  • Yicheng Guandi Temple
    420 m
  • Yicheng Temple
    420 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 10 year(s).

Others
  • The minimum age required to stay at this property is 10 years.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee2400 TWD
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)1100 TWD
  • Daily Internet/Wi-Fi fee0 TWD
The property
  • License Id / Local Tax ID/ Entity Name交觀宿字第壹伍貳零號/59269713/
  • Number of bars/lounges2
  • Number of floors25
  • Number of restaurants3
  • Number of rooms 147
  • Year property opened2017

Reviews of Silks Club from real guests

Provided by verified guests of Agoda
9.4
Cleanliness9.8
Facilities9.5
Location9.4
Service9.7
Value for money9.1
High score for Kaohsiung
Rating
9+ Exceptional (260)
8-9 Excellent (38)
7-8 Very Good (19)
6-7 Good (4)
<6 Below Expectation (9)
Time of the year
Mar - May (59)
Jun - Aug (86)
Sep - Nov (97)
Dec - Feb (88)

Show reviews that mention 

Showing 330 verified guest comments
12345
10.0
Exceptional
Paninee from Thailand
Solo traveler
Silks Club Deluxe King
Stayed 1 night in December 2022

Exceptional experience ”

My stay here at SILKS CLUB was the best one I ever had in Kaohsiung! Though it’s pricey, but you really got what you’d paid for. Definitely worth the money, not only the hotel’s so clean and beautiful, the staffs were really impressive too! Love how they always told me to be careful about the gap between the entrance stairs and how i didn’t have to carry the back myself, cuz they did it for me. Gonna stay here again when i go to Kaohsiung.

Reviewed December 23, 2022

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Dear Paninee, Very warm greetings from Silks Club Kaohsiung. Thank you very much for your kind compliment. Your encouraging words will keep us growing and be better. We look forward to welcoming you back in the near future. Best regards, Department of Rooms

Responded December 29, 2022
Silks Club
10.0
Exceptional
San from United States
Couple
Silks Club Deluxe King
Stayed 4 nights in January 2023

Very satisfactory stay!”

Our room is spacious with a nice view of the harbor. It's spotless clean and tastefully decorated. The facilities are great and the staff very friendly and helpful. It's conveniently located, near MRT station and a department store. Highly recommend it and would definitely stay here again.

Reviewed January 12, 2023

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Dear San, Thank you for your delightful review after your recent stay with us. We are glad to know that you have had an overall good experience with us, enjoying our facilities as well as our decorations. Our team is certainly happy to welcome you back for your next stay in Silks Club! Department of Rooms

Responded January 20, 2023
Silks Club
10.0
Exceptional
LIM from Singapore
Couple
Silks Club High Floor Premier Twin Room
Stayed 3 nights in December 2022

Best hotel in Kaohsiung ”

Stay many premium hotel in Kaohsiung, Silk club is the best among all. Wonderful staffs, amazing restaurants, great facilities and spacious room! Definitely will stay at Silk club when in Kaohsiung again.

Reviewed December 18, 2022

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Dear LIM, Thank you for your wonderful feedback. We are delighted to read that you had enjoyed your stay in Silks Club. We look forward to welcoming you back again in the near future. Best regards, Department of Rooms

Responded December 29, 2022
Silks Club
10.0
Exceptional
Nathaniel from Taiwan
Family with teens
Silks Club Junior Suite King with Harbour View
Stayed 3 nights in December 2020

Pricey but you get what you pay for”

A silks experience is always comfortable. Take advantage of the pillow menu. The pool, hot tub, and workout room were also very nice amenities. It is pricey of course, but very very comfortable.

Reviewed January 02, 2021

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Dear Nathaniel, Very warm greetings from Silks Club Kaohsiung. Thank you very much for your feedback! We will continue to pursuit the highest level of service in our day to day operation. We look forward to welcoming you back in the near future. Best regards, Department of Rooms

Responded November 28, 2022
Silks Club
10.0
Exceptional
Leonard from United States
Couple
Stayed 1 night in February 2021

Swimming Pool and Spa”

Well-maintained swimming pool and spa facility. Water is good and the view from the swimming pool is very nice. Spa is comfortable and enjoyable too!

Reviewed February 16, 2021

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Dear Leonard, Thank you for your wonderful feedback. It's our pleasure to receive such a positive comment from you. We are delighted to read that you had enjoyed your stay in Silks Club. We look forward to welcoming you back again in the near future. best regards Department of Rooms

Responded May 04, 2021
Silks Club
9.2
Exceptional
Siong from Singapore
Family with teens
Silks Club Deluxe Twin
Stayed 1 night in January 2023

Best Service”

Staffs are extremely friendly and helpful. Room is cleaned and spacious. Highly recommended and will definitely come back to stay again.

Reviewed February 06, 2023

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Dear Siong, Very warm greetings from Silks Club Kaohsiung. Thank you very much for your kind compliment. Your encouraging words will keep us growing and be better. We look forward to welcoming you back in the near future. Best regards, Department of Rooms

Responded February 21, 2023
Silks Club
10.0
Exceptional
Shu from Taiwan
Family with young children
Silks Club Deluxe Twin
Stayed 1 night in November 2022

Exceptional”

Premium experience while staying in Silk Club Kaohsiung and worth high recommandation

Reviewed November 19, 2022

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Dear Shu, Very warm greetings from Silks Club Kaohsiung. Thank you very much for your feedback! We will continue to pursuit the highest level of service in our day to day operation. We look forward to welcoming you back in the near future. Best regards, Department of Rooms

Responded November 28, 2022
Silks Club
10.0
Exceptional
Mario from Slovakia
Couple
Silks Club Studio King
Stayed 2 nights in December 2019

Exceptional”

Absolutely amazing experience. Everything was perfect from the room, through the food all the way to the staff. Will definitely visit again.

Reviewed January 06, 2020

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Dear Mario, Thank you for choosing Silks Club, We are delighted that you had a memorable stay with us and enjoyed the rooms and our services. We do look forward to welcoming you back in the near future. Warm regards, Department of Rooms

Responded January 09, 2020
Silks Club
8.8
Excellent
Weili from Taiwan
Solo traveler
Silks Club Studio King
Stayed 1 night in November 2022

Excellent room, especially the bed and those sheet. Also outstanding service”

1. Coffee machine should be reallocated 2. The shutters should be adjustable 3. The view is something cannot be cahnged 4. Have the same restaurant cost in Taipei. Kind of too high without the view and height of space 5. Please do not ask how the food taste. Be honest. too bothering

Reviewed November 11, 2022

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Dear Weili, Thank you for staying at Silks Club during your recent visit to Kaohsiung. Your feedback indeed is essential and valuable to us, and helps us to identify areas for improvement. We will work with respective team to rectify the areas which we have missed and continue to strive for better guest experience. We hope to welcoming you back soon in the near future. Best Regards Department of Rooms

Responded November 20, 2022
Silks Club
9.6
Exceptional
huiwen from Taiwan
Group
Silks Club Deluxe Twin
Stayed 1 night in April 2020

Super good”

The staff super friendly , the hotel comfortable, clean, we are very enjoy to stay in the hotel

Reviewed April 12, 2020

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Dear HuiWen, It's our pleasure to receive such a positive comment from you. Your words encouraged us that we understand we are on the right tract. We will continue to pursuit the highest level of service in our day to day operation. We sincerely look forward to welcoming back soon. best regards Department of Rooms

Responded April 14, 2020
Silks Club
10.0
Exceptional
Lung from Taiwan
Couple
Silks Club Deluxe King
Stayed 2 nights in April 2022

All”

Excellent!!

Reviewed April 09, 2022

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Dear guest, Very warm greetings from Silks Club Kaohsiung. Thank you very much for your 10/10 review! We will continue to pursuit the highest level of service in our day to day operation. We look forward to welcoming you back in the near future. Best regards, Department of Rooms

Responded April 18, 2022
Silks Club
9.2
Exceptional
Jing from Taiwan
Business traveler
Silks Club Deluxe Twin
Stayed 2 nights in October 2022

Competition Trip”

High-End!

Reviewed October 23, 2022

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Dear Jing, We are delighted to read that you had enjoyed your stay in Silks Club. We look forward to welcoming you back again in the near future. Best regards, Department of Rooms

Responded October 29, 2022
Silks Club
8.8
Excellent
Keng from Singapore
Business traveler
Silks Club Deluxe King
Stayed 1 night in January 2020

Everything is good”

Nice hotel just that price is steep. Breakfast is nice.

Reviewed January 11, 2020

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Dear Keng, Very warm greetings from Silks Club Kaohsiung. Thank you very much for your kind compliment! With your encouraging words will keep us growing and be better. We look forward to welcoming you back in the near future. Best regards, Silks Club Department of Rooms

Responded January 28, 2020
Silks Club
7.6
Very good
Daisy
Couple
Silks Club Junior Suite King with Harbour View
Stayed 4 nights in December 2019

over priced but maybe the best in Kaohsiung at the moment ”

The hotel is pretty new, I book a ocean view suite however the Ocean is too far away and most of the view was block by the tall buildings. The room is in a long shape just big enough for two person. I particularly like to dressing table. Breakfast is very good. good taste and size of the main course. Salad is a plus. The receptions in the lobby some were very helpful some not, my brother stay in the same hotel, The first time I came down to lobby with my room key the staff stand next to the lift said I can't access to my brother's floor unless to call him down to pick me up the other staff behind the counter said he can make a temporary floor key for me after he call my brother to get the permission so my brother don't need to come down. I think the hotel rule need to be more clear also more customer -oriented. Usually in other Hotel once confirmed by my brother the staff can set the lift for the guest. The steam and hot pool temperature is very low less than 30 degree.

Reviewed January 13, 2020

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Dear Daisy, Thank you for taking the time to share such a detailed review of your recent stay at Silks Club. We are delighted to read that you enjoyed the breakfast and service provided by our staff. Also,we have shared the area of improvement you've highlighted with our team. Please rest assured that we are looking into your feedback as we always strive to enhance guest experience in Silks Club. Thank you again for giving us the opportunity to better our services and we hope to have the chance to create a better experience for you in the near future. Department of Rooms

Responded February 06, 2020
Silks Club
9.2
Exceptional
Wanda from Canada
Couple
Silks Club Deluxe King
Stayed 2 nights in January 2018

Brand new hotel with good service”

Kaohsiung silks club just newly open in Nov 2017. I can feel everything is so new and the overall operation is running smoothly (with minor fine tunning). Almost all staff in the hotel can recognize both me and my husband (not sure if it’s because not many customers at this time). Even though the cost to stay at this hotel is relatively high, it comes with a high quality breakfast and an afternoon tea (with cocktails). I would recommend to stay here and visit Kaohsiung.

Reviewed January 07, 2018

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Dear Ms. Wanda Thank you very much for staying with us last month. Your encouraging feedback are greatly appreciated. Since our grand opening, we strive for improving and fine tuning our service from every aspect. I am especially delighted to learn that you enjoyed your breakfast and exquisite hour this time. I hope to welcome you back again on your Kaohsiung trip. Yours sincerely Edward Pai Director of Rooms

Responded February 16, 2018
Silks Club
10.0
Exceptional
Jayant from United Kingdom
Family with teens
Stayed 3 nights in October 2018

Silks Club made it a Success”

Silks Club In Kaohsiung was s wonderful experience. From the time of entering the lobby, we were warmly welcomed.?The staff are all really well trained and it makes you want to remember this special experience.. I would recommend this hotel to get a true five star experience

Reviewed October 15, 2018

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9.6
Exceptional
Jeremy from Taiwan
Business traveler
Silks Club Deluxe King
Stayed 1 night in May 2018

Latest High End Hotel ”

One of the best thing is it’s one of the most updated, most cleanest hotel. The room is spacious, comfortable and all the amenities and bed is fresh and new (for now). However, everything comes with a price, which the cost of per night per stay is high. Compared to other 5 stars hotel, this one is probably one of the best in Kaohsiung and other ones are very dated and old. If your finding a top notched 5 star hotel. This is one of them! Facilities like gym, sauna, hot whirlpool and pool are very clean and well maintained. I would’ve go back there again if I had the chance again. And one tip, next to the hotel there is one popular temple, you can visit that one if you have the chance! :) cheers!

Reviewed May 22, 2018

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Dear Jeremy Very warm greetings from Silks Club Kaohsiung! Thank you very much for your kind compliment. With your encouraging words will keep us growing and be bettter. We look forward to welcoming you back in the near future. Edward Pai Director of Rooms

Responded May 26, 2018
Silks Club
9.6
Exceptional
QinHao from Singapore
Solo traveler
Silks Club Deluxe King
Stayed 1 night in November 2018

excellent service and 5 star for a price of a 4 star”

one of the most expensive hotels in Kaohsiung if not the most expensive but still cheaper than W taipei. impressive service and standards. Gym can be improved further though but the pool and sauna is excellent!

Reviewed January 20, 2019

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Dear Qin Hao, Very warm greetings from Silks Club. We were very happy to receive your comments about our amenities in the sauna/pool area. We did spend a good time of what to pick and how to design to ensure we provide the right feeling and touch! Your feedback indeed is essential and valuable for us to improve our service and offering. We are delighted to learn that the overall staying experience met your expectations. Once again, thank you for your comments. We do care and treasure it. Yours sincerely, Department of Rooms

Responded February 19, 2019
Silks Club
10.0
Exceptional
shreya from Singapore
Couple
Silks Club Deluxe King
Stayed 4 nights in December 2018

Exceptional”

A truly excellent hotel! Our stay was really one of the best I've had in Taiwan. I'm an art lover so the décor and style of the hotel and the rooms blew me away. The Dancing Particles installation in the lobby is a beautiful way to welcome guests and sets the vibe for the entire hotel. The complimentary mini bar and free afternoon tea are lovely touches. We had a lovely lunch at their Japanese restaurant (Ukai-tei Grill) on the day we arrived, and their top floor bar is a great place for a drink in the evening. The bedroom itself is huge and really comfortable. I can't really find fault with anything during our stay, the service was top notch. A few specific tips: be sure to try the sake tasting set in the Dassai bar, and check out the art gallery nearby (Alien Art Centre), run by the same family as the hotel.

Reviewed January 08, 2019

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Dear Shreya, Thank you for choosing Silks Club as your home away from home in Kaohsiung. We are pleased to learn that we have surpassed your expectations in both aspects of hotel facilities and service delivery. Your comments on our dessert, art works, and customer service in particular are very encouraging. As personalized touches make a world of difference to our guests, we will share your kind words with the team as it certainly inspired them to strive for excellence. Taking this opportunity, I wish to again deliver my appreciation for you patronage, and look forward to welcoming you back in the near future. Yours sincerely, Department of Rooms

Responded January 17, 2019
Silks Club
10.0
Exceptional
Katherine from United States
Family with teens
Stayed 1 night in June 2018

Excellent and Outstanding Service”

The staff here is outstanding. I have never seen better customer service at any hotel, ever and I frequently stay at Ritz Carlton. I can't say enough about the wonderful experience we had here. The breakfast and cocktail hour were both beautifully presented and delicious. Thank you for a wonderful stay and I look forward to my next visit!

Reviewed June 21, 2018

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Dear Katherine Thank you very much for staying with us. Your encouraging feedback are greatly appreciated. I am especially delighted that you enjoyed your breakfast and cocktail hour in the hotel. I will share with my team of your positive comments. I hope to welcome you back again on your Kaohsiung trip. Yours sincerely Edward Pai Director of Rooms

Responded June 23, 2018
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