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Silks Club
Silks Club
Silks Club
Silks Club
Silks Club
Silks Club
Silks Club

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9.3

Exceptional

1,418 reviews

1,418 reviews

Breakfast4
Housekeeping4
Swimming Pool2
See map

9.3

Exceptional

Location rating score

Exceptional location - 670 meters from city center
Exceptional for walking
Parking
FREE
Walkable places
Far Eastern Department Store Kaohsiung

220 m

FE21' Dayuanbai

250 m

Kaohsiung Singuang Pier

330 m

Kaohsiung Main Public Library

370 m

Shengsing Park

400 m

Popular landmarks
Formosa Boulevard Station

2.3 km

The Dome of Light

2.3 km

Liuhe Tourist Night Market

2.4 km

Cijin Island

3.7 km

The British Consulate At Takao

4.0 km

Closest landmarks
Tuntex 85 Sky Tower

520 m

Yide Night Market

530 m

Kaohsiung 85 Building

530 m

Kaohsiung Exhibition and Convention Center

540 m

Memorial Forest

600 m

2021

Silks Club

No. 199, Zhongshan 2nd Rd.,, Cianjhen District, Kaohsiung, Taiwan, 80661 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cianjhen District part of Kaohsiung, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Dome of Light. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Sparkling clean

310 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations."

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Swimming pool [indoor]

Hot tub

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

5 travelers have booked today.

Value for money8.9
Location rating9.3
Nearest airportKaohsiung International Airport (KHH)
Distance to airport5.7 km

Rooms available at Silks Club

Silks Club Junior Suite King with Harbour View
...
  • Room size: 80 m²/861 ft²
  • Harbor view
  • 1 super king bed
Enter dates to see prices
Silks Club Deluxe King
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Silks Club Deluxe Twin
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 double beds
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Silks Club Studio King
...
  • Room size: 63 m²/678 ft²
  • City view
  • 1 queen bed
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Silks Club Junior Suite King with City View
...
  • Room size: 80 m²/861 ft²
  • Partial sea view
  • 1 super king bed
Enter dates to see prices
Silks Club High Floor Premier King Room
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Silks Club High Floor Premier Twin Room
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Silks Club Deluxe Suite King
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Premier Twin Room
...
  • Room size: 66 m²/710 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Studio King bed
...
  • Room size: 63 m²/678 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Silks Club?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Silks Club?

Silks Club is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2400 TWD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Silks Club has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Kaohsiung with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Silks Club?

Wake up to a great buffet breakfast at Silks Club. Adults can enjoy breakfast offered with an additional charge of 1108 TWD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Silks Club?

Silks Club features 3 on-site restaurants for your dining convenience.

Can special events be hosted at Silks Club?

You may choose an indoor venue for your special gathering. Small or intimate events like honeymoons can also be accomodated.

Can business events be hosted at Silks Club?

An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Silks Club?

Silks Club does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Silks Club?

Sandou Shopping District MRT Station is the closest train, metro, or bus station, about 310 m away from Silks Club.

What restaurants are nearby Silks Club?

Restaurants including New House, Hi Thai Southeast Asia Restaurant and Bonito Brunch are popular in Silks Club’s neighborhood which is known as Cianjhen District.

What popular shopping places are close to Silks Club?

Located in the Cianjhen District area, Silks Club is close to great shopping choices like Dream Mall, Taroko Park and Shinkong Mitsukoshi Mall (Kaohsiung Sanduo).

What are popular attractions near Silks Club?

Guests at Silks Club can easily visit Circular Line (KLRT), Shengsing Park and Kubic located in the Cianjhen District area.

What popular natural sightseeing spots are close to Silks Club?

Silks Club is located in the Cianjhen District area, which is famous for natural sightseeing destinations such as Memorial Forest.

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See map

Explore the neighborhood

What people love about Silks Club

  • 10

    Exceptional

    "Well-maintained swimming pool and spa facility."

    Leonard

    |

    February 16, 2021

  • 10

    Exceptional

    "The pool, hot tub, and workout room were also very nice amenities."

    Nathaniel

    |

    January 2, 2021

  • 9.6

    Exceptional
    Staff 

    "The staff super friendly , the hotel comfortable, clean, we are very enjoy to stay in the hotel"

    huiwen

    |

    April 12, 2020

Property ranking|Compared to 690 Kaohsiung properties
See all rankings
Service score
9.6/10
Cleanliness score
9.8/10
Room size
69 sqm.
Overall score
9.4/10
Better than
99
%
of Kaohsiung properties
Better than
99
%
of Kaohsiung properties
Bigger than
98
%
of Kaohsiung properties
Better than
94
%
of Kaohsiung properties
Overall rating:

9.3

Exceptional
1,418 reviews
Cleanliness
9.8
Facilities
9.4
Location
9.3
Read all reviews >
What travelers say they love:
Impressive service and standards.
QinHao from Singapore
Solo traveler
More about Silks Club

More about Silks Club

Silks Club

Take advantage of the many attractions Kaohsiung has to offer with a stay at Silks Club. Go beyond the touristy and get deeper into the offerings of Kaohsiung with a stay at Silks Club, located merely 2.2 km from The Dome of Light.
Silks Club offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kaohsiung.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at Silks Club is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Silks Club include special design features like a separate living room. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Silks Club. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guest can choose to have groceries delivered to their room at Silks Club, for exceptional convenience and ease of dining.
Silks Club offers an excellent variety of recreational facilities. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the hot tub, steam room and sauna. Start your vacation off right with a dip in the pool.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing yoga room at Silks Club. Have fun with your friends or family, or even meet new people at the library and shared lounge and TV area.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. The most popular local attraction is probably Liuhe Tourist Night Market only 2.4 km away. How far are you willing to explore? Take the perfect ocean adventure with a day trip to Cijin Island located 3.6 km away.


Reasons to stay here

Guests who stayed here rated the facilities above 97% of other accommodations in the city.
This hotel scores higher than 99% of the city's accommodations for cleanliness.
This accommodation is highly rated for its staff and service, beating 98% of competition within the city.

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Amenities and facilities
Exceptional
Facilities

9.4

Most talked about facilities

Breakfast

5 mentions

Swimming Pool

2 mentions

Housekeeping

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • Adult-only property
  • Allergy-free rooms
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Extra long bed
  • Hair dryer
  • Iron and ironing board
  • LAN Internet in room [free]
  • Linens
  • Lock box in room
  • Locker
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Toiletries
  • Towels
  • Wi-Fi [complimentary]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Ukai-Tei (懷石)

  • Cuisine: Japanese

U-kai亭(鐵板燒)

  • Cuisine: Japanese

U-kai亭(西餐)

  • Cuisine: Steakhouse
Location
No. 199, Zhongshan 2nd Rd.,, Cianjhen District, Kaohsiung, Taiwan, 80661
Exceptional
Location

9.3

Airports

  • Kaohsiung International Airport (KHH)
    5.7 km 14 min drive
  • Pingtung Airport (PIF)
    20.7 km

Public transportation

  • Sandou Shopping District MRT Station
    320 m 8 min walk
  • Shihjia MRT Station
    660 m 9 min walk

Hospital or clinic

  • Yuan's General Hospital
    890 m

Shopping

  • Dream Mall
    1.8 km

Convenience store

  • Family Mart
    450 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Kaohsiung Main Public Library
    370 m
  • Formosa Boulevard Station
    2.3 km
  • The Dome of Light
    2.3 km
  • Liuhe Tourist Night Market
    2.4 km
  • Cijin Island
    3.7 km
  • The British Consulate At Takao
    4.0 km
  • Ai He (Love River)
    4.7 km
  • Dragon Tiger Tower
    7.9 km
  • Fo Guang Shan Buddha Museum
    21.7 km

Nearby landmarks

  • Far Eastern Department Store Kaohsiung
    220 m
  • FE21' Dayuanbai
    250 m
  • Sandou Shopping District MRT Station
    320 m
  • Kaohsiung Singuang Pier
    330 m
  • Kaohsiung Main Public Library
    370 m
  • Shengsing Park
    400 m
  • Sanduo Department Store and Shopping Area
    410 m
  • Shinkong Mitsukoshi Mall (Kaohsiung Sanduo)
    410 m
  • Yicheng Guandi Temple
    420 m
  • Yicheng Temple
    420 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 10 year(s).

Others
  • The minimum age required to stay at this property is 10 years.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee2400 TWD
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)1108 TWD
  • Daily Internet/Wi-Fi fee0 TWD

The property

  • Local Tax ID/ Rental License交觀宿字第壹伍貳零號
  • Number of bars/lounges2
  • Number of floors25
  • Number of restaurants3
  • Number of rooms 147
  • Year property opened2017
Property announcements

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Reviews of Silks Club from real guests

Provided by verified guests of Agoda
9.3
/
10
Exceptional
Cleanliness9.8
Facilities9.4
Location9.3
Service9.6
Value for money8.9
High score for Kaohsiung
Rating
9+ Exceptional (131)
8-9 Excellent (25)
7-8 Very Good (12)
6-7 Good (3)
<6 Below Expectation (7)
Time of the year
Mar - May (38)
Jun - Aug (41)
Sep - Nov (52)
Dec - Feb (47)
All guests (734)
All room types
All languages

Show reviews that mention 

Showing 178 verified guest comments
12345
9.2
Exceptional
Wanda from Canada
Couple
Silks Club Deluxe King
Stayed 2 nights in January 2018

Brand new hotel with good service”

Kaohsiung silks club just newly open in Nov 2017. I can feel everything is so new and the overall operation is running smoothly (with minor fine tunning). Almost all staff in the hotel can recognize both me and my husband (not sure if it’s because not many customers at this time). Even though the cost to stay at this hotel is relatively high, it comes with a high quality breakfast and an afternoon tea (with cocktails). I would recommend to stay here and visit Kaohsiung.

Reviewed January 07, 2018

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Dear Ms. Wanda Thank you very much for staying with us last month. Your encouraging feedback are greatly appreciated. Since our grand opening, we strive for improving and fine tuning our service from every aspect. I am especially delighted to learn that you enjoyed your breakfast and exquisite hour this time. I hope to welcome you back again on your Kaohsiung trip. Yours sincerely Edward Pai Director of Rooms

Responded February 16, 2018
Silks Club
10.0
Exceptional
Jayant from United Kingdom
Family with teens
Stayed 3 nights in October 2018

Silks Club made it a Success”

Silks Club In Kaohsiung was s wonderful experience. From the time of entering the lobby, we were warmly welcomed.?The staff are all really well trained and it makes you want to remember this special experience.. I would recommend this hotel to get a true five star experience

Reviewed October 15, 2018

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9.6
Exceptional
Jeremy from Taiwan
Business traveler
Silks Club Deluxe King
Stayed 1 night in May 2018

Latest High End Hotel ”

One of the best thing is it’s one of the most updated, most cleanest hotel. The room is spacious, comfortable and all the amenities and bed is fresh and new (for now). However, everything comes with a price, which the cost of per night per stay is high. Compared to other 5 stars hotel, this one is probably one of the best in Kaohsiung and other ones are very dated and old. If your finding a top notched 5 star hotel. This is one of them! Facilities like gym, sauna, hot whirlpool and pool are very clean and well maintained. I would’ve go back there again if I had the chance again. And one tip, next to the hotel there is one popular temple, you can visit that one if you have the chance! :) cheers!

Reviewed May 22, 2018

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Dear Jeremy Very warm greetings from Silks Club Kaohsiung! Thank you very much for your kind compliment. With your encouraging words will keep us growing and be bettter. We look forward to welcoming you back in the near future. Edward Pai Director of Rooms

Responded May 26, 2018
Silks Club
10.0
Exceptional
Nathaniel from Taiwan
Family with teens
Silks Club Junior Suite King with Harbour View
Stayed 3 nights in December 2020

Pricey but you get what you pay for”

A silks experience is always comfortable. Take advantage of the pillow menu. The pool, hot tub, and workout room were also very nice amenities. It is pricey of course, but very very comfortable.

Reviewed January 02, 2021

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9.6
Exceptional
QinHao from Singapore
Solo traveler
Silks Club Deluxe King
Stayed 1 night in November 2018

excellent service and 5 star for a price of a 4 star”

one of the most expensive hotels in Kaohsiung if not the most expensive but still cheaper than W taipei. impressive service and standards. Gym can be improved further though but the pool and sauna is excellent!

Reviewed January 20, 2019

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Dear Qin Hao, Very warm greetings from Silks Club. We were very happy to receive your comments about our amenities in the sauna/pool area. We did spend a good time of what to pick and how to design to ensure we provide the right feeling and touch! Your feedback indeed is essential and valuable for us to improve our service and offering. We are delighted to learn that the overall staying experience met your expectations. Once again, thank you for your comments. We do care and treasure it. Yours sincerely, Department of Rooms

Responded February 19, 2019
Silks Club
10.0
Exceptional
shreya from Singapore
Couple
Silks Club Deluxe King
Stayed 4 nights in December 2018

Exceptional”

A truly excellent hotel! Our stay was really one of the best I've had in Taiwan. I'm an art lover so the décor and style of the hotel and the rooms blew me away. The Dancing Particles installation in the lobby is a beautiful way to welcome guests and sets the vibe for the entire hotel. The complimentary mini bar and free afternoon tea are lovely touches. We had a lovely lunch at their Japanese restaurant (Ukai-tei Grill) on the day we arrived, and their top floor bar is a great place for a drink in the evening. The bedroom itself is huge and really comfortable. I can't really find fault with anything during our stay, the service was top notch. A few specific tips: be sure to try the sake tasting set in the Dassai bar, and check out the art gallery nearby (Alien Art Centre), run by the same family as the hotel.

Reviewed January 08, 2019

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Dear Shreya, Thank you for choosing Silks Club as your home away from home in Kaohsiung. We are pleased to learn that we have surpassed your expectations in both aspects of hotel facilities and service delivery. Your comments on our dessert, art works, and customer service in particular are very encouraging. As personalized touches make a world of difference to our guests, we will share your kind words with the team as it certainly inspired them to strive for excellence. Taking this opportunity, I wish to again deliver my appreciation for you patronage, and look forward to welcoming you back in the near future. Yours sincerely, Department of Rooms

Responded January 17, 2019
Silks Club
7.6
Very good
Daisy
Couple
Silks Club Junior Suite King with Harbour View
Stayed 4 nights in December 2019

over priced but maybe the best in Kaohsiung at the moment ”

The hotel is pretty new, I book a ocean view suite however the Ocean is too far away and most of the view was block by the tall buildings. The room is in a long shape just big enough for two person. I particularly like to dressing table. Breakfast is very good. good taste and size of the main course. Salad is a plus. The receptions in the lobby some were very helpful some not, my brother stay in the same hotel, The first time I came down to lobby with my room key the staff stand next to the lift said I can't access to my brother's floor unless to call him down to pick me up the other staff behind the counter said he can make a temporary floor key for me after he call my brother to get the permission so my brother don't need to come down. I think the hotel rule need to be more clear also more customer -oriented. Usually in other Hotel once confirmed by my brother the staff can set the lift for the guest. The steam and hot pool temperature is very low less than 30 degree.

Reviewed January 13, 2020

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Dear Daisy, Thank you for taking the time to share such a detailed review of your recent stay at Silks Club. We are delighted to read that you enjoyed the breakfast and service provided by our staff. Also,we have shared the area of improvement you've highlighted with our team. Please rest assured that we are looking into your feedback as we always strive to enhance guest experience in Silks Club. Thank you again for giving us the opportunity to better our services and we hope to have the chance to create a better experience for you in the near future. Department of Rooms

Responded February 06, 2020
Silks Club
10.0
Exceptional
Katherine from United States
Family with teens
Silks Club Deluxe Suite King
Stayed 1 night in June 2018

Excellent and Outstanding Service”

The staff here is outstanding. I have never seen better customer service at any hotel, ever and I frequently stay at Ritz Carlton. I can't say enough about the wonderful experience we had here. The breakfast and cocktail hour were both beautifully presented and delicious. Thank you for a wonderful stay and I look forward to my next visit!

Reviewed June 21, 2018

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Dear Katherine Thank you very much for staying with us. Your encouraging feedback are greatly appreciated. I am especially delighted that you enjoyed your breakfast and cocktail hour in the hotel. I will share with my team of your positive comments. I hope to welcome you back again on your Kaohsiung trip. Yours sincerely Edward Pai Director of Rooms

Responded June 23, 2018
Silks Club
10.0
Exceptional
Meng-Lin from Taiwan
Couple
Silks Club Deluxe King
Stayed 1 night in June 2019

Amazing and Excellent ”

We really liked how the staff handled the situation with our rotten apple. The service is always great and the place is always tidy. This has been our second time staying at this hotel. We will definitely be back again. And this would be the place we recommend our friends who visit from overseas

Reviewed June 27, 2019

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Dear Meng-Lin, Thank you for your positive review and recommendation, I am delighted to learn that you enjoyed the room and exceptional service our team members had delivered during your time here. and I certainly look forward to welcoming you back for more memorable experiences soon. Department of Rooms

Responded June 28, 2019
Silks Club
9.2
Exceptional
janet from Hong Kong SAR, China
Couple
Silks Club Deluxe King
Stayed 1 night in October 2018

Perfect stay”

Room spacious, sound insulation is superb and bed very comfortable. Lovely breakfast with baked breads, plentiful fruits, vegetarian options available on menu too. Staff very informative and helpful. Good facilities including swimming pool and relaxing onsen.

Reviewed October 06, 2018

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Dear Janet, Very warm greetings from Silks Club. The pleasure is all ours to have you to stay with us. With your compliment, we would share to all of the team and continue to strive to a better level of service. We wish to see your return very soon. best regards Department of Rooms

Responded November 30, 2018
Silks Club
8.8
Excellent
Keng from Singapore
Business traveler
Silks Club Deluxe King
Stayed 1 night in January 2020

Everything is good”

Nice hotel just that price is steep. Breakfast is nice.

Reviewed January 11, 2020

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Dear Keng, Very warm greetings from Silks Club Kaohsiung. Thank you very much for your kind compliment! With your encouraging words will keep us growing and be better. We look forward to welcoming you back in the near future. Best regards, Silks Club Department of Rooms

Responded January 28, 2020
Silks Club
6.8
Good
Man from Hong Kong SAR, China
Solo traveler
Silks Club Deluxe Twin
Stayed 3 nights in January 2019

Good”

The room is big and the bathroom is super. They have also provided free mini-bar as well as drinks and snacks in the happy hour for all guests. The staffs care and attention are excellent. However, there are some deficiencies including the slippery floor in the bathroom (properly they have used slippery tile), little breakfast choices (no buffet breakfast are provided), small pool etc. In view of the prices (nearly US270 for a twin room, I may think twice for staying there again.

Reviewed February 06, 2019

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Dear Man, Thank you for staying at Silks Club during your recent visit in Kaohsiung, and shared your comments with us. Your feedback indeed is essential and valuable for us to improve our service and offering. Once again, thank you for your sharing. Best regards Department of Rooms

Responded March 04, 2019
Silks Club
8.0
Excellent
Kuo from Taiwan
Business traveler
Silks Club Studio King
Stayed 2 nights in July 2018

excellent hotel at the good place”

The lobby displayed with artistic floating dancing ball, nice and tranquil, we book a studio king, but inaccessible to the 38 floor lounge due to activities at the lounge bar, we were escorted to 3rd floor restaurant with menus bottle wine. But we need a bartender for cocktail, so ....... The corner studio King had wonderful view on the sea shore side, highly recommended! The staff were wonderful and highly considerate, thank to all for your attentiveness!

Reviewed July 31, 2018

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9.6
Exceptional
SAI from Hong Kong SAR, China
Couple
Silks Club Deluxe Twin
Stayed 2 nights in October 2019

Perfect!”

Everything is excellent. Only drawback is hotel a bit far from mrt station, around 8 min walk. If you need a taxi, ask the concirege to help, they are very efficient.

Reviewed October 31, 2019

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Dear Sai, Thank you for taking the time to write this wonderful review about your recent stay at Silks Club. I am delighted to learn that you enjoyed your stay at the hotel and the service provided by our colleagues. Thank you again for choosing Silks Club, and we very much look forward to welcoming you back soon again. Kind regards, Department of Rooms

Responded November 04, 2019
Silks Club
10.0
Exceptional
Mario from Slovakia
Couple
Silks Club Studio King
Stayed 2 nights in December 2019

Exceptional”

Absolutely amazing experience. Everything was perfect from the room, through the food all the way to the staff. Will definitely visit again.

Reviewed January 06, 2020

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Dear Mario, Thank you for choosing Silks Club, We are delighted that you had a memorable stay with us and enjoyed the rooms and our services. We do look forward to welcoming you back in the near future. Warm regards, Department of Rooms

Responded January 09, 2020
Silks Club
9.6
Exceptional
huiwen from Taiwan
Group
Silks Club Deluxe Twin
Stayed 1 night in April 2020

Super good”

The staff super friendly , the hotel comfortable, clean, we are very enjoy to stay in the hotel

Reviewed April 12, 2020

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Dear HuiWen, It's our pleasure to receive such a positive comment from you. Your words encouraged us that we understand we are on the right tract. We will continue to pursuit the highest level of service in our day to day operation. We sincerely look forward to welcoming back soon. best regards Department of Rooms

Responded April 14, 2020
Silks Club
10.0
Exceptional
CHIA from Taiwan
Couple
Silks Club Deluxe King
Stayed 1 night in March 2019

Wonderful & Excellent Service”

It's professional & new brand hotel in KH, comparing with other 5-star hotels, it's quite good!

Reviewed March 28, 2019

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Dear CHIA, Thank you for sharing your review with us. We certainly look forward to welcoming you back for another wonderful experience at Silks club. Department of Rooms

Responded April 01, 2019
Silks Club
8.0
Excellent
Luyang from Taiwan
Family with young children
Silks Club Deluxe King
Stayed 1 night in October 2019

Very good”

There was no where that said this hotel was not for kids under 10 year old when I was booking the room.

Reviewed October 16, 2019

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Dear Luyang, Thank you for taking the time to write this feedback. We felt sorry that if you had a hard time to look for guest policy when made the reservation . However, we do clearly stated " Minimum age of guests is :10 years(s) under Property's guest policies on Agoda Website. We will definitely contact Agoda for necessary adjustment on the platform, and to ensure our guests receive accurate information when they are making room reservation online. Thank you again for your precious comment, we look forward to serving you better in the near future. Department of Rooms

Responded November 26, 2019
Silks Club
10.0
Exceptional
YEONHO from South Korea
Business traveler
Silks Club Deluxe Twin
Stayed 4 nights in April 2018

clean and good service”

very nice place to stay and get rest. big room with comfy bed. great service

Reviewed April 16, 2018

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Dear Mr. Park Thank you very much for staying with us. Your encouraging feedback are greatly appreciated. Since our grand opening, we strive for improving and fine tuning our service from every aspect. I will share with my team of your positive comments. I hope to welcome you back again on your Kaohsiung trip. Yours sincerely Edward Pai Director of Rooms

Responded April 18, 2018
Silks Club
8.8
Excellent
HAK from Singapore
Couple
Silks Club Deluxe King
Stayed 2 nights in November 2019

Spacious and comfortable room”

Deluxe twin bed room is bigger than deluxe king room. Good service. Breakfast is yummy.

Reviewed November 04, 2019

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Dear HAK, Thank you for sharing this wonderful experience with us. We are thrilled to learn that you were satisfied with our guestroom and breakfast. We look forward to serving you again soon in the near future.. Department of Rooms

Responded November 26, 2019
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