Silks Place Taroko Hotel
Silks Place Taroko Hotel
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8.0
Very good

"Nice rooftop pool and jacuzzis."

Jeff

|

March 23, 2018

Garden View Family - Bed Silks Place Taroko Hotel
Garden View Family - Bed
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Lobby Silks Place Taroko Hotel
Lobby
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Lobby Silks Place Taroko Hotel
Lobby
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Interior view Silks Place Taroko Hotel
Interior view
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See map Silks Place Taroko Hotel
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Exceptional
Location
9.1
See all 6 photos Silks Place Taroko Hotel
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What guests are saying:
Good hotel. Recommended to join all their half days tours around Taroko.
Wei from Singapore
Family with young children
The kids enjoyed the recreation room very much! The facilities are amazing! Views are worth the cost of the rooms (which is on the pricey side). Staff is very well-trained in such a way that they value the rules and regulations more than accommodating the guests.
Jane from Philippines
Family with young children
Beautiful location
Yap from Singapore
Family with teens
I would definitely recommend this hotel to anyone! It is pricey but the views are spectacular! The staff is okay but not as accommodating as I'd expect froma 5-star hotel
Jane from Philippines
Family with young children
we stayed here 2 night in a suite. the location is the best. the room also very nice. they have the best kid club ever. out family used it every night we were there.
THI from Vietnam
Family with young children
Room was welcoming,spacious, clean and relaxing. Staff were friendly and accommodating. Will return.
Shi from Malaysia
Solo traveler
The staff were very good. Facilities were great considering how remote this hotel is compared to other 5 star hotels.
Andrew from Australia
Family with young children

Silks Place Taroko Hotel

Exceptional location
What's nearby?
Excellent
From 1336 reviewsSee what guests said
8.9
/
10
Exceptional cleanliness
9.2
Recommended by 95% of guests
Value for money8.3
Distance to city center50 km
Location rating9.1
Nearest airportHualien Airport (HUN)
Distance to airport21.1 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
9.1
Exceptional
Room comfort & quality
This property is in high demand!Last booked 6 hours ago | 25 travelers are looking at this property right now
Garden View Suite
Garden View Suite
...
  • Room size: 73 m²/786 ft²
  • Garden view
  • 2 queen beds
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Honeymoon Studio
Honeymoon Studio
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 1 king bed
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Suite Garden View
Suite Garden View
...
  • Room size: 73 m²/786 ft²
  • Garden view
  • 2 queen beds
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Garden View Suite with King Bed
Garden View Suite with King Bed
...
  • Room size: 73 m²/786 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Garden View Family
Garden View Family
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Garden View Room with 2 Queen Beds
Garden View Room with 2 Queen Beds
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Garden View Triple
Garden View Triple
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 queen beds
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Family - 2 Queen Beds
Family - 2 Queen Beds
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 2 queen beds
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Superior Taroko Gorge View Quadruple Room
Superior Taroko Gorge View Quadruple Room
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 2 queen beds
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Garden View King Bed
Garden View King Bed
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Have a question for Silks Place Taroko Hotel?

What people love about the property

  • 9.2
    Exceptional

    "The hospitality of the staff is excellent."

    Divya

    |

    November 28, 2017

  • 9.2
    Exceptional

    "The room also very nice."

    THI H.

    |

    November 23, 2017

  • 9.2
    Exceptional

    "Staff were friendly and accommodating."

    Shi W.

    |

    November 13, 2017

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More about Silks Place Taroko Hotel

More about Silks Place Taroko Hotel

9.6
Exceptional

"The service is excellent and staff are very friendly and hel..."

Regina

|

December 24, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.6
Exceptional

"The facilities are amazing!"

Jane

|

January 7, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (1336)Booking.com Reviews (571)
8.9
/
10
Cleanliness9.2
Facilities9.0
Location9.1
Room comfort and quality9.1
Service9.1
Value for money8.3
Provided by verified guests of Agoda
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All guests (1336)
All room types
Showing 1051 verified guest comments
12345
6.8
Good
Julian from Japan
Couple
Garden View King Bed
Stayed 1 night in December 2018
Not really a luxury experience”
Overall I wouldn't recommend it. It's all right, and the staff are nice enough, but the negatives outweigh the positives, especially at the price. The rooms are nothing special, the place is not terribly well designed, the restaurant food/ breakfast is bland. If you are going to Taroko and want to stay in the park, it's probably your best bet, but if you are looking for somewhere really nice, or expecting somewhere really nice for this kind of money, then skip.
Reviewed December 04, 2018
Dear Julian, Thank you for the valued comments and sharing your accommodation experience with us. We regret to learn that the facilities and food did not meet your expectation. We have already forwarded your suggestions to associated department. Located in the Taroko National Park, we are dedicated to provide the warmest and most thoughtful service for travelers. Thank you for the valued comments and we wish to see you again in the nearest future.
Responded December 10, 2018
Silks Place Taroko Hotel
10.0
Exceptional
Francois from France
Couple
Family - 2 Queen Beds
Stayed 2 nights in November 2018
Great location, fantastic rooftop”
This is the place to stay if you plan to spend the night in Taroko , great location , full amenities , and the jacuzzi on the rooftop is amazing
Reviewed November 25, 2018
10.0
Exceptional
Tracy from Taiwan
Family with teens
Suite Garden View
Stayed 2 nights in October 2018
Outstanding”
We had a great time staying at this hotel, the staff went above and beyond to accommodate my needs. The location is superb, food is excellent, facility is nice, overall the service is really wonderful, more than what I expected. I would definitely want to come back here.
Reviewed October 18, 2018
8.4
Excellent
Shu-yi from Taiwan
Family with teens
Suite Garden View
Stayed 2 nights in October 2018
Excellent”
I gave 3 stars for employees only because of the playroom staff. We were not allowed to play Xbox because we were not wearing socks ?! Later we saw others also in sandals playing with no problem. Why provide sandals when we will be embarrassed for wearing them on the grounds. The rules only state shoes must not be worn in the play areas. Nothing about socks anywhere.
Reviewed October 13, 2018
9.6
Exceptional
Margaret from China
Solo traveler
Garden View Room with 2 Queen Beds
Stayed 1 night in October 2018
Beautiful hotel in stunning location ”
Silks Place is a beautiful hotel, and even though it is centrally locates in Tianchang, it is very peaceful and relaxing. The spa is wonderful as well, and I will definitely stay again If I am back in Taroko Gorge.
Reviewed October 07, 2018
9.2
Exceptional
Adam from Taiwan
Couple
Garden View King Bed
Stayed 2 nights in September 2018
Exceptional”
We had a great stay at Silks place and would recommend this hotel to our friends. The spa was very good. I would say that the tax added on to the cost of other activities e.g tours, drinks, spa etc should be stated somewhere as that was unexpected for what is already an expensive hotel. The staff really were great, especially Jerry for myself.
Reviewed September 24, 2018
9.2
Exceptional
Siok from Malaysia
Couple
Family - 2 Queen Beds
Stayed 1 night in May 2018
A quiet , perfect retreat away from it all”
The gorge beside it and the National Park Silk Place is situated in makes this hotel a perfect getaway. It was a very pleasant 2.5 hr journey from Taipei by train and the hotel shuttle bus driver met us at Hualien train station. The bus ride to Silk place was also a pleasant 1 hr ride through the National Park. Dinner was available at a reasonable price at both the Chinese and western restaurant. Buffet breakfast was also just as delicious. There are a few trails near the hotel, Long ones and shorter ones. We took a half day tour from Silk Place and enjoyed it. The outdoor swimming pool on the roof terrace is set in a most beautiful setting with the hills around and the gorge coursing down below.
Reviewed May 23, 2018
9.6
Exceptional
Mary from United States
Couple
Garden View Room with 2 Queen Beds
Stayed 2 nights in April 2018
Wonderful Experience”
We had a wonderful stay. Our room was upgraded to a gorge view. The staff was excellent across the board. The food was fresh, especially at breakfast. Wellesley was very good! The Chinese food was rather tasteless. The vans used for tours were well equipped with seat belts and comfortable, but there was a mildew smell by the windows.
Reviewed April 13, 2018
9.2
Exceptional
David from New Zealand
Couple
Garden View Suite with King Bed
Stayed 1 night in April 2018
Luxury in the wilderness”
Silks Place offers some truly luxurious rooms, like the Garden Suite we booked, which had possibly the hugest bathroom I've ever seen, a large balcony and a huge amount of space to sprawl. Staff were courteous and kind, and I love the fact that they allow you to use the facilities (including rooftop pool, hot tubs and changing facilities / showers) up until 3pm the day you depart, even after checkout, which is great if you want to do a few hikes then swim and shower before hitting the road. For the most part the look and feel of the resort is lovely, with a zen-like minimalism prevailing (eg the lobby, which is gorgeous) but in places it feels a bit spartan, like the corridors to the rooms which desperately needed some art or a few design details to give it a bit of personality. We enjoyed a pleasant dinner in the Chinese restaurant, though felt a bit rushed to order and eat quickly due to closing early. But breakfast (which we took in the lounge) was stellar, with lovely service.
Reviewed April 10, 2018
10.0
Exceptional
tsou from Taiwan
Couple
Garden View King Bed
Stayed 1 night in March 2018
The best choice to visit Taroko park ”
It is located in the center of Taroko, exactly what we expected to enjoy the incredible gorge .Great and friendly service with the fine breakfast. In addition to the outdoor speactlar swimming pool, it offers different tours to join or just simply walking up to Buiyoung trails within 20mins. We had a fantastic time to stay, would definitely love to come back.
Reviewed March 19, 2018
9.2
Exceptional
Regina from Singapore
Family with young children
Family - 2 Queen Beds
Stayed 1 night in December 2017
Spacious Room. Great View. Excellent Service.”
The room with gorge view is breathtakingly unforgettable while the one with garden view feels very zen. The service is excellent and staff are very friendly and helpful. Rooms are also very spacious and comfortable. Hotel also provides bottled water, complimentary soft drinks, snacks, facial masks and even sea salt for you to enjoy a dip in the tub.
Reviewed March 05, 2018
9.2
Exceptional
Regina from Singapore
Group
Garden View King Bed
Stayed 1 night in December 2017
Spacious Room. Great View. Excellent Service.”
The room with gorge view is breathtakingly unforgettable while the one with garden view feels very zen. The service is excellent and staff are very friendly and helpful. Rooms are also very spacious and comfortable. Hotel also provides bottled water, complimentary soft drinks, snacks, facial masks and even sea salt for you to enjoy a dip in the tub.
Reviewed March 05, 2018
9.6
Exceptional
Jane from Philippines
Family with young children
Garden View Suite with King Bed
Stayed 2 nights in December 2017
Excellent Facilities!”
The kids enjoyed the recreation room very much! The facilities are amazing! Views are worth the cost of the rooms (which is on the pricey side). Staff is very well-trained in such a way that they value the rules and regulations more than accommodating the guests.
Reviewed January 07, 2018
9.6
Exceptional
Regina from Singapore
Family with young children
Garden View Room with 2 Queen Beds
Stayed 1 night in December 2017
Spacious Room. Great View. Excellent Service.”
The room with gorge view is breathtakingly unforgettable while the one with garden view feels very zen. The service is excellent and staff are very friendly and helpful. Rooms are also very spacious and comfortable. Hotel also provides bottled water, complimentary soft drinks, snacks, facial masks and even sea salt for you to enjoy a dip in the tub.
Reviewed December 24, 2017
10.0
Exceptional
Lina from Indonesia
Family with teens
Garden View King Bed
Stayed 2 nights in March 2017
Complete our holiday in Taroko”
Starting from Taipei main station we took fast train to Hualien, Taroko mountains leg, from Hualien we hires minivan for 5 person to Taroko Gorge especially to our hotel Silks Place. Driver stop for us to take some photos at view gorgeous spots. By train to Hualien is take 2.5 hours from Taipei main station, and 1 hour from Hualien up to Taroko Gorge Silks Place. From outside Silks Place Hotel look very simple and small, but we're impressed, inside look elegant and wellness. Lobby lots of comfortable cushion for guests, birds singing welcoming us plus ginger welcome drinks complete our journey today. We arrived at 2pm and reception process our check in, Mr. Conan is very well on his job, we were placed in the mountains views room with balcony at second floor. Stunning. The room is quite big about 40m2, with bath room about 3x2m, ours bathroom has one small bath tub and rain showers, separate toilet in between of dry make up room. Hanging closed and safety box in the bedroom.
Reviewed December 21, 2017
8.4
Excellent
Brett
Family with young children
Family - 2 Queen Beds
Stayed 1 night in July 2018
Location, location, location”
Incredible location with stunning views in every direction. Checking in was a breeze, and the staff were attentive, helpful, and friendly throughout our stay. In fact, we didn’t tell anyone that it was my birthday and they brought a personalized cake to our table at dinner. Classy. The rooftop is the star of the show with spectacular views, comfy lounge spaces, infinity pool, and several hot tubs. However, if you’re traveling with young children, like we were, you may hardly get a chance to see the rooftop because they have the best kids club around. There are so many toys, games, and other things for kids to do that they’ll never want to leave. Now the not so great. The room was basic and, to be honest, the beds were rickety and more along the lines of something I would expect to find at a hostel. Silks is fairly expensive and the property is showing it’s age in many places, but the positives far outweigh the negatives and I would recommend you give it a shot.
Reviewed July 31, 2018
7.6
Very good
Alaina from Singapore
Group
Garden View Room with 2 Queen Beds
Stayed 2 nights in July 2018
Location and Quality is good, Service can be improved”
You're paying for the location as there are no other high standard hotels within Taroko Park proper. Rooftop views are lovely and the hot tubs are very hot (in a good way). The hotel clientele is mostly Taiwanese and Chinese so our biggest disappointment is that when we asked for a trekking guide to take us through difficult trails, we ended up with a tour guide who took us in a Lexus to the same sites as the big tour busses, and he was not fit enough to go on even short trails with us. Our guide was a lovely professional man with lots of knowledge, but not what we were looking for, so if you are booking a proper trekking guide, make sure you are 100% clear in your communication on what you are looking for. The next day we did the Lushui Wenshan Trail on our own which was great - about 4 hours of steep climbs up and down and requiring holding onto ropes/chains at times which made it interesting.
Reviewed July 31, 2018
9.2
Exceptional
Ann from Philippines
Family with young children
Garden View King Bed
Stayed 1 night in November 2018
Excellent View”
Fantastic View from the outdoor pool, overlooking the mountains. Rooms are excellent and kids enjoyed the playground.
Reviewed November 07, 2018
8.8
Excellent
TANG from Taiwan
Solo traveler
Garden View King Bed
Stayed 1 night in October 2018
Excellent”
good
Reviewed October 08, 2018
9.6
Exceptional
Nicholas from United States
Couple
Garden View Triple
Stayed 1 night in November 2017
Exceptional”
This place is relaxing and wonderful. You can't beat the outdoor pull area staring at a wall made of marble - we saw some monkeys swinging in trees, actually! I was surprised that the food was just okay given how good the good is in Taiwan in general. If you're vegan the breakfast is very accommodating, but the all you can eat dinner was surprisingly limited! Fortunately there's a restaurant right outside the hotel that has complete vegetarian menu on request.
Reviewed December 01, 2017
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  • Exceptional location
  • Tianxiang