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Entrance, Silks Place Yilan Hotel in Yilan
Family Room - Bed, Silks Place Yilan Hotel in Yilan
a tall building with a clock on it's side, Silks Place Yilan Hotel in Yilan
Lobby, Silks Place Yilan Hotel in Yilan
Lobby, Silks Place Yilan Hotel in Yilan
Swimming pool [outdoor], Silks Place Yilan Hotel in Yilan
Swimming pool, Silks Place Yilan Hotel in Yilan

Removed from saved list

8.9

Excellent

5,648 reviews

5,648 reviews

Housekeeping15
Children's activities11
Breakfast6
See map
See map

9.0

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Carrefour
20 m
Yilan Literature House
160 m
Yilan Literary Museum
160 m
Memorial Hall of Founding of Yilan Administration
220 m
Yilan Performing Arts Center
220 m
Popular landmarks
Jimi Square - Yilan Station
660 m
King Car Kavalan Distillery
7.7 km
Yilan Luodong Forestry Culture Park
8.1 km
Tangweigou Jiaosi Hot Spring Park
8.5 km
Luodong Night Market
8.9 km
Closest landmarks
Pan Jhai Gu Jing
400 m
Zhaoyinggong
450 m
Wenchang Temple
500 m
Yilan Zhaoying Temple
560 m
National Yang Ming University Hospital
560 m

Silks Place Yilan Hotel

36 Minquan Road, Sec 2., Yilan City, Yilan, Taiwan, 260 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Yilan City part of Yilan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jimi Square - Yilan Station. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

730 meters to public transportation

Check-in [24-hour]

630 meters to Jimi Square - Yilan Station

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Kids club

Bicycles

Free Wi-Fi in all rooms!

This property is in high demand!

7 travelers have booked today.

Value for money8.2
Distance to city center0 km
Location rating9.0
Nearest airportTaipei Songshan Airport (TSA)
Distance to airport39.9 km

Rooms available at Silks Place Yilan Hotel

Excellent
Room comfort & quality

8.9

Classic Double Room with Balcony
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Classic Twin Room
...
  • Room size: 39 m²/420 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Classic Double Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Fantastic Castle Superior King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Room
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
1 Bedroom Suite Pool View
...
  • Room size: 80 m²/861 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Family Room with Balcony
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Classic Twin Room with Balcony
...
  • Room size: 39 m²/420 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Leisure Suite
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Fantastic Castle Superior Twin
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Silks Place Yilan Hotel have a fitness center?

Absolutely! Silks Place Yilan Hotel offers fitness center that is conveniently located on site, catering to your active needs to remain fit and healthy while on holiday vacation. For more details, please contact the property for more information.

What types of facilities are available for kids at Silks Place Yilan Hotel?

While on holiday getaway with your loved ones, your kids can also experience the fun in sports and recreation facilities offered at Silks Place Yilan Hotel which include kids club, children's playground, and kids pool.

What bars are in close proximty of Silks Place Yilan Hotel?

While lounging at Silks Place Yilan Hotel, delight in your evening or night out at Knight Bistro to make the most out of your nightlife.

What public parks are in close proximty of Silks Place Yilan Hotel?

While residing at Silks Place Yilan Hotel, enjoy your morning or evening walk at nearby park which include Yilan Riverside Park, Yilan Zhongshan Park, and Dududon Forest.

What do visitors love most about Silks Place Yilan Hotel?

Verified guests that stayed at Silks Place Yilan Hotel have given this property a rating of 9.389 for its remarkable facilities as the primary highlight for their stay.

What is the verified guest review consensus about Silks Place Yilan Hotel's Wi-Fi?

100.0% of our past customer testimonials have given an optimistic review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Silks Place Yilan Hotel down in the review section.

What famous shopping destinations are in close proximity to Silks Place Yilan Hotel?

Shopping options in Silks Place Yilan Hotel’s Yilan City neighborhood include Luna Plaza.

What time is check-in and check-out at Silks Place Yilan Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.

Can special events be hosted at Silks Place Yilan Hotel?

This hotel has outdoor and indoor venues for your special event. Large events and gatherings such as weddings can be hosted at Silks Place Yilan Hotel. Services for music entertainment, in-house planning, and in-house catering are available to help your event go smoothly.

What is the closest airport to Silks Place Yilan Hotel?

The nearest airport to Silks Place Yilan Hotel is Yonaguni Airport, 128.0 km away.

See map

Explore the neighborhood

What people love about Silks Place Yilan Hotel

  • 10

    Exceptional
    Cleanliness

    "My kids and I thoroughly enjoyed the facilities and cleanliness."

    Liting

    |

    March 17, 2023

  • 9.2

    Exceptional
    Breakfast

    "The breakfast buffet was pretty awesome also, with fresh made juice and many Yilan special delicacies."

    Yawen

    |

    March 22, 2021

  • 9.2

    Exceptional

    "It’s really fun experience for young kids!"

    Ziwei

    |

    April 17, 2023

Property ranking|Compared to 1,552 Yilan properties
See all rankings
Room comfort score
8.9/10
Room size
46 sqm.
Location score
9/10
Service score
9.3/10
Better than
97
%
of Yilan properties
Bigger than
93
%
of Yilan properties
Better than
92
%
of Yilan properties
Better than
90
%
of Yilan properties
Overall rating:

8.9

Excellent
5,648 reviews
Cleanliness
9.2
Facilities
9.4
Location
9.0
Read all reviews >
What travelers say they love:
Great place for adult and kids.
Oi from Hong Kong SAR, China
Family with older children
More about Silks Place Yilan Hotel

More about Silks Place Yilan Hotel

Silks Place Yilan Hotel

Take advantage of the many attractions Yilan has to offer with a stay at Silks Place Yilan Hotel. Go beyond the touristy and get deeper into the offerings of Yilan with a stay at Silks Place Yilan Hotel, located merely 650 m from Jimi Square - Yilan Station.
Silks Place Yilan Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi, car hire and shuttle services provided by the resort make it easy to plan your day trips, sightseeing, and more around Yilan. If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site.
The resort provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the resort to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Silks Place Yilan Hotel. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Silks Place Yilan Hotel include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The resort also offers a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Silks Place Yilan Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. A night in at the resort's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at Silks Place Yilan Hotel with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility.
Have some easy fun without traveling far, while playing ping-pong table at Silks Place Yilan Hotel. Have fun with your friends or family, or even meet new people at the games room and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Yilan during your stay at the resort. Engage in the city's best art at Lanyang Museum located 15.1 km away, where you can learn about the local art scene and buy original works. The best way to remember your time in Yilan is with a nice gift at Luodong Night Market located about 8.8 km away.


Reasons to stay here

Guests who stayed here rated the facilities above 97% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 96% of other accommodations in Yilan.

Show less

Amenities and facilities

Exceptional
Facilities

9.4

Most talked about facilities

Breakfast

26 mentions

Housekeeping

14 mentions

Swimming Pool

7 mentions

Food & Dining

5 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Water park
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
Restaurants on site
蘭城百匯
  • Cuisine: Asian, Chinese, European
  • Menu: A-la-carte

Location

36 Minquan Road, Sec 2., Yilan City, Yilan, Taiwan, 260
Excellent
Location

9

Airports
  • Taipei Songshan Airport (TSA)
    39.9 km 1.0 hour drive
  • Taiwan Taoyuan International Airport (TPE)
    63.5 km 1.4 hour drive
Public transportation
  • Yilan Railway Station
    760 m
  • Yilan Bus Station
    840 m
Hospital or clinic
  • National Yang Ming University Hospital
    560 m
Shopping
  • Luodong Night Market
    8.9 km
Convenience store
  • Family Mart
    470 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Jimi Square - Yilan Station
    660 m
  • King Car Kavalan Distillery
    7.7 km
  • Yilan Luodong Forestry Culture Park
    8.1 km
  • Tangweigou Jiaosi Hot Spring Park
    8.5 km
  • Luodong Night Market
    8.9 km
  • Jiaoxi Hot Springs Park
    8.9 km
  • Wufengchi Waterfall
    9.0 km
  • National Center for Traditional Arts
    10.6 km
  • Lanyang Museum
    15.2 km
  • Suao Cold Spring
    20.0 km
Nearby landmarks
  • Carrefour
    20 m
  • Yilan Literature House
    160 m
  • Yilan Literary Museum
    160 m
  • Memorial Hall of Founding of Yilan Administration
    220 m
  • Yilan Performing Arts Center
    220 m
  • Yilan Zhongshan Park
    280 m
  • Yilan Distillery
    310 m
  • Yilan Winery Museum
    340 m
  • Yilan Distillery Chia Chi Lan Wine Museum
    350 m
  • Pan Jhai Gu Jing
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until00:00
Getting around
  • Distance from city center0 km
Extras
  • Breakfast charge (unless included in room price)858 TWD
The property
  • License Id / Local Tax ID/ Entity Name交觀業字第1439號/24562825/榮江股份有限公司新月分公司
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants2
  • Number of rooms 193
  • Room voltage110
  • Year property opened2009
Parking
  • Daily parking fee0 TWD

Property announcements

The swimming pool will close during poor weather conditions.

Guests are entitled to access to Luna digital cinema and enjoy complimentary unlimited movies.

Reviews of Silks Place Yilan Hotel from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities9.4
Location9.0
Room comfort and quality8.9
Service9.3
Value for money8.2
High score for Yilan
Rating
9+ Exceptional (917)
8-9 Excellent (351)
7-8 Very Good (280)
6-7 Good (65)
<6 Below Expectation (76)
Time of the year
Mar - May (366)
Jun - Aug (518)
Sep - Nov (334)
Dec - Feb (471)

Show reviews that mention 

Showing 1,689 verified guest comments
12345
10.0
Exceptional
Chiu from Hong Kong SAR, China
Family with young children
Classic Double Room
Stayed 1 night in December 2022

Exceptional”

Perfect for family with young children. Free movie tickets in cinema. We watched 3D Avatar. We checked in early and the originally assigned room is not ready so we got free upgrade.

Reviewed January 08, 2023

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Thanks for staying with us. We appreciate your feedback. We value all your previous opinions and suggestions, and hope to see you soon in the nearly future. Yours sincerely, Silks Place Yilan

Responded January 11, 2023
Silks Place Yilan Hotel
10.0
Exceptional
Yee from Singapore
Family with young children
Family Room
Stayed 1 night in December 2022

We enjoyed our stay!”

Highly recommended to stay here - kids will love the children friendly activities. There’s a shopping mall just next to it with a variety of food choices. Never a dull moment!

Reviewed December 18, 2022

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Thank you for the encouraging comments you gave us on our facilities and activities. We are delighted to know that you and your families enjoyed staying with us. Sincerely look forward to welcoming you back in the near future. Yours sincerely, Madeleine Chang Guest Service Manager of Silks Place Yilan

Responded December 20, 2022
Silks Place Yilan Hotel
10.0
Exceptional
Haikal from Indonesia
Family with young children
Fantastic Castle Family Room
Stayed 2 nights in January 2021

Great choice for those with small children”

This hotel is a great choice if you are travelling with small children. The service is very friendly and family oriented. Be sure to book a room on the family floor! You will get assigned an electric toy car your child can ride in. There is also a kids lounge, an outdoor play area and a library - all easily accessible from the family floor. The indoor pool is also great when the weather is cold out. The hotel is located in Luna Plaza which means that there are a lot of food options in the same building.

Reviewed January 10, 2021

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Thank you for the encouraging comments you gave us on our facilities and activities as well. We are delighted to know that you and your families enjoyed staying with us. Sincerely look forward to welcoming you back in the near future. Yours sincerely, Madeleine Chang Guest Service Manager of Silks Place Yilan

Responded February 04, 2021
Silks Place Yilan Hotel
10.0
Exceptional
Peiyi from Taiwan
Family with young children
Fantastic Castle Superior King
Stayed 2 nights in February 2022

Best hotel with kids ”

The best roast duck, the best place for children, and always let the parents go to the movie. Best hotel! We had a great time at here. Will come back again.

Reviewed February 17, 2022

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Thanks for staying with us. We appreciate your feedback. We value all your previous opinions and suggestions, and hope to see you soon in the nearly future. Yours sincerely, Madeleine Chang Guest service manager of Silks Place Yilan

Responded February 17, 2022
Silks Place Yilan Hotel
10.0
Exceptional
WAN from Taiwan
Family with young children
Fantastic Castle Superior King
Stayed 1 night in April 2020

Excellent and Relax. Best Place for Kids”

Clean and tidy. Staff are kind and helpful. Kids have a lot of fun, even me. Playground, electric carts, PS 4 car racing, warm water swimming pool, spa and free tickets for movies in cinema. Supermarket and shopping mall at the same building. Starbucks, convenience store ... convenient parking arrangements too.

Reviewed April 24, 2020

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Dear Wan, Thanks for staying with us. We appreciate your feedback. We value all your previous opinions and suggestions, and hope to see you soon in the nearly future. Yours sincerely, Madeleine Chang Guest service manager of Silks Place Yilan

Responded April 28, 2020
Silks Place Yilan Hotel
10.0
Exceptional
Wai from United States
Family with young children
Fantastic Castle Superior Twin
Stayed 2 nights in January 2021

It’s a heaven for kids”

They really are doing an amazing job making this hotel for families with kids. I love the activities and my kids love every moment of it. They didn’t want to leave......

Reviewed January 12, 2021

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Thank you for the encouraging comments. We are delighted to know that you and your families enjoyed staying with us. Sincerely look forward to welcoming you back in the near future. Yours sincerely, Madeleine Chang Guest Service Manager of Silks Place Yilan

Responded January 12, 2021
Silks Place Yilan Hotel
10.0
Exceptional
YinHsiu from Taiwan
Family with teens
Classic Twin Room
Stayed 1 night in January 2020

Amazing!”

Silks Place Yilan is the best hotel I have ever Stayed. Children love this tour very much, especially go kart!

Reviewed January 22, 2020

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Dear YinHsiu, Thanks for staying with us. We appreciate your feedback. We value all your previous opinions and suggestions, and hope to see you soon in the nearly future. Yours sincerely, Madeleine Chang Guest service manager of Silks Place Yilan

Responded January 22, 2020
Silks Place Yilan Hotel
9.2
Exceptional
Yawen from Taiwan
Family with young children
Suite with Spa Treatment for 1 Person
Stayed 1 night in March 2021

Best hotel for kids in Taiwan!”

Staffs were well trained with all types of situations possibly happened with family traveling with kids. There were several programs specifically arranged for young kids, such as treasure hunting and hide-and-seek in the shopping mall. So much fun for the kids! The restaurant for the famous cherry duck was very impressive! I personally enjoyed the spa very much and wished the spa has a branch in my city. It was that good! The breakfast buffet was pretty awesome also, with fresh made juice and many Yilan special delicacies. Definitely recommended for families with kids under 7!

Reviewed March 22, 2021

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Thank you for staying at Silks Place Yilan and for taking your time to share your valuable comments with us. It is a delight to hear you liked the experience during your recent stay. We are delighted to know that you and your families enjoyed staying with us. Sincerely look forward to welcoming you back in the near future. Yours sincerely, Madeleine Chang Guest Service Manager of Silks Place Yilan Yours sincerely, Madeleine Chang Guest service manager of Silks Place Yilan

Responded March 23, 2021
Silks Place Yilan Hotel
10.0
Exceptional
Vivian from Taiwan
Family with young children
Fantastic Castle Superior King
Stayed 1 night in February 2021

Exceptional”

children's heaven with variety of activities and facilities but a bit expensive...

Reviewed August 12, 2021

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Thanks for staying with us. We appreciate your feedback. We value your previous opinions, and hope to see you soon in the nearly future. Yours sincerely, Madeleine Chang Guest service manager of Silks Place Yilan

Responded August 17, 2021
Silks Place Yilan Hotel
9.6
Exceptional
Wei from Taiwan
Family with young children
Fantastic Castle Superior King
Stayed 1 night in April 2021

親子旅遊”

GOOD! LOOK FORWARD TO HAVE OTHER CHANCE TO BE HERE! SUGGEST TO HAVE STAY AT LEAST 2 DAYS!

Reviewed May 01, 2021

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感謝您喜愛我們飯店並撥冗提供評論。我們以滿足家庭渡假旅遊為定位,滿足全家大小的旅遊享受,很開心您們與我們共渡美好親子時光。也期待您下次闔家再度光臨! 敬祝 平安順興 Madeleine Chang Guest Service Manager of Silks Place Yilan

Responded May 19, 2021
Silks Place Yilan Hotel
9.2
Exceptional
Jenny from Taiwan
Couple
Family Room
Stayed 1 night in July 2022

A good place to chill out ”

A nice hotel offers quite a range of facilities and services for couples and families.

Reviewed August 18, 2022

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Thanks for staying with us. We appreciate your feedback. We value all your previous opinions and suggestions, and hope to see you soon in the nearly future. Yours sincerely, Madeleine Chang Guest service manager of Silks Place Yilan

Responded August 19, 2022
Silks Place Yilan Hotel
9.6
Exceptional
Cathy from Hong Kong SAR, China
Family with young children
Fantastic Castle Superior Twin
Stayed 1 night in January 2020

Exceptional”

Except the price, everything is good. My kids love this hotel very much!

Reviewed February 02, 2020

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Dear Cathy, Thanks for staying with us. We appreciate your feedback. We value all your previous opinions and suggestions, and hope to see you soon in the nearly future. Yours sincerely, Madeleine Chang Guest service manager of Silks Place Yilan

Responded February 03, 2020
Silks Place Yilan Hotel
8.8
Excellent
Sean from Taiwan
Family with teens
Classic Twin Room
Stayed 1 night in January 2020

Fun Fun Fun! ”

The hotel was basically build for kids under 12. With electric go cart and many kid friendly amenities, this has to be a really fun time for the kids. Since we went during the Chinese New Year, there were a lot of activities there. We would highly recommend to anyone with kids to come.

Reviewed January 31, 2020

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Dear Sean, Thanks for staying with us. We appreciate your feedback. We value all your previous opinions and suggestions, and hope to see you soon in the nearly future. Yours sincerely, Madeleine Chang Guest service manager of Silks Place Yilan

Responded February 03, 2020
Silks Place Yilan Hotel
8.8
Excellent
Joel
Family with young children
Fantastic Castle Superior King
Stayed 1 night in April 2019

Amazing Family Hotel. Great for Young Children!”

Each room on the family floors gets their own motorized car or trike for the kids to ride around the floor. It's probably the most fun my kid has had in his entire life. This has to be experienced!

Reviewed January 14, 2020

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Dear Madam /Sir, Thanks for staying with us. We appreciate your feedback. We value all your previous opinions and suggestions, and hope to see you soon in the nearly future. Yours sincerely, Madeleine Chang Customer service manager of Silks Place Yilan

Responded January 15, 2020
Silks Place Yilan Hotel
8.8
Excellent
Sandy from Australia
Family with young children
Classic Twin Room - Fantasy Castle Floor
Stayed 2 nights in December 2019

We had a wonderful time at Silks Place. Our kid had so much fun.”

Special thanks to the manager at the reception desk who helped us find our kid’s most cherished toy that got left in the hotel lobby!

Reviewed January 04, 2020

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Dear Sandy, Thanks for staying with us. We appreciate your feedback. We value all your previous opinions and suggestions, and hope to see you soon in the nearly future. Have a FANTASY day with us ! Yours sincerely, Madeleine Chang Guest service manager of Silks Place Yilan

Responded January 06, 2020
Silks Place Yilan Hotel
8.8
Excellent
Anthony from Macau SAR, China
Family with young children
Classic Double Room
Stayed 1 night in January 2020

Expensive but worthwhile”

Quite expensive, but worthwhile when bringing young kid, having big playground and facilities for kids, they can drive around, real fun for kida

Reviewed February 03, 2020

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Dear Anthony, Thanks for staying with us. We appreciate your feedback. We value all your previous opinions and suggestions, and hope to see you soon in the nearly future. Yours sincerely, Madeleine Chang Guest service manager of Silks Place Yilan

Responded February 04, 2020
Silks Place Yilan Hotel
8.4
Excellent
Oi from Hong Kong SAR, China
Family with teens
Classic Twin Room
Stayed 1 night in January 2020

Excellent”

Great place for adult and kids. They still keep the service. We visited for the second time and we still enjoyed so much!!

Reviewed February 09, 2020

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Dear Oi, Thanks for staying with us. We appreciate your feedback. We value all your previous opinions and suggestions, and hope to see you soon in the nearly future. Yours sincerely, Madeleine Chang Guest service manager of Silks Place Yilan

Responded February 10, 2020
Silks Place Yilan Hotel
8.0
Excellent
昱偉 from Taiwan
Solo traveler
Classic Twin Room
Stayed 1 night in January 2023

Good experience”

Service was well

Reviewed February 03, 2023

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Thanks for staying with us. We appreciate your feedback. We hope to see you soon in the nearly future. Yours sincerely, Silks Place Yilan

Responded February 08, 2023
Silks Place Yilan Hotel
7.6
Very good
sze from Hong Kong SAR, China
Family with young children
Fantastic Castle Superior Twin
Stayed 1 night in January 2020

Very good”

Very suitable for kids and family. Could spend whole day inside the hotel.

Reviewed January 06, 2020

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Dear Sze, Thanks for staying with us. We appreciate your feedback. We value all your previous opinions and suggestions, and hope to see you soon in the nearly future. Yours sincerely, Madeleine Chang Guest service manager of Silks Place Yilan

Responded January 07, 2020
Silks Place Yilan Hotel
9.2
Exceptional
Monica from Hong Kong SAR, China
Family with young children
Classic Double Room
Stayed 3 nights in December 2018

The most kid-friendly hotel!!”

We are a family of 3 with a 21 month old boy stayed at Silks Place Yilan Hotel for 4 days (3 nights). We chose this hotel because our son loves cars! However, he is too little to ride on the auto cars as he couldn't step on the peddle continuously or to steer the wheel properly. As parents we either band down the whole time or to choose those non-auto cars. The slides there are also too high for our child. Moreover, the opening hour of the Fantastic Castle conflicted with our schedule. It opens sometime at 8/9am closes at 11am and reopen at 3pm until 8:30pm. By the time we finish breakfast, it's almost time to close for the morning. Glad that The Club opens throughout the day, we could enjoy indoor heated pool swimming. Free movie is an awesome idea but if the hotel can provide babysitting service would be better. Other than that the facilities and staffs are super helpful!! Their warm smiles totally melt my heart. I can't wait to go back again when my son gets older.

Reviewed December 29, 2018

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Hi, Monica, Thanks for staying with us. We appreciate your feedback. We value all your previous opinions and suggestions, and hope to see you soon in the nearly future. Yours sincerely, Madeleine Chang Customer service manager of Silks Place Yilan

Responded January 02, 2019
Silks Place Yilan Hotel
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