SilverOaks Hotel Geyserland
Geyser View Studio SilverOaks Hotel Geyserland
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Swimming pool SilverOaks Hotel Geyserland
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6.3
Good
/10
(135 reviews)See what guests said
See map
7.8
Very good
Location rating score
Very good location
Parking
Available
  • Whakarewarewa: The Living Maori Village280 m
  • Te Whakarewarewa300 m
  • Te Whakarewarewa Geothermal Valley600 m
  • Te Puia650 m
  • New Zealand Maori Arts and Crafts Institute650 m
  • Statue of Jean Batten ( Jean Batten Square )1.35 km
  • Redwoods| Whakarewarewa Forest1.4 km
  • Ranolf Medical Centre2.17 km
  • Rotorua Central Mall2.25 km
  • Rotorua Lapidary (Rock and Mineral Supplies)2.3 km
  • SilverOaks Hotel Geyserland

    424 Fenton Street, Rotorua City Center, Rotorua, New Zealand - See map
    "View from the room is superb and in fairness the guys at the reception we're helpful and friendly."
    Jerico - June 16, 2017
    Very good service
    7.0 rating for service
    Good comfort
    6.0 room quality and comfort
    • Sauna

    • Balcony/terrace

    • Bar

    • Golf course [on-site]

    • Fitness center

    Property ranking|Compared to 403 Rotorua properties
    See all rankings
    Review score - United States
    6.2/10
    Room comfort score
    6.1/10
    Location score
    7.8/10
    Room size
    30 sqm.
    Better than
    87
    %
    of Rotorua properties
    Better than
    84
    %
    of Rotorua properties
    Better than
    81
    %
    of Rotorua properties
    Bigger than
    81
    %
    of Rotorua properties
    Value for money6.5
    Location rating7.8
    Nearest airportRotorua Regional Airport (ROT)
    Distance to airport7.8 km

    Rooms available at SilverOaks Hotel Geyserland

    Standard - Min. 3 nights
    Standard - Min. 3 nights
    ...
    • Room size: 38 m²/409 ft²
    • Garden view
    • 1 single bed and 1 queen be...
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    Geyser View Studio
    Geyser View Studio
    ...
    • Room size: 18 m²/194 ft²
    • Garden view
    • 2 single beds and 1 queen b...
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    Pool View Studio
    Pool View Studio
    ...
    • Room size: 38 m²/409 ft²
    • Pool view
    • 1 single bed and 1 double b...
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    Junior Suite
    Junior Suite
    ...
    • Room size: 20 m²/215 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Standard - Min. 2 nights
    Standard - Min. 2 nights
    ...
    • Room size: 38 m²/409 ft²
    • Garden view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Studio Standard
    Studio Standard
    ...
      Enter dates to see prices
      Double Standard
      Double Standard
      ...
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        Family Studio
        Family Studio
        ...
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          Standard Double Room
          Standard Double Room
          ...
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            Twin Standard
            Twin Standard
            ...
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              What people love about SilverOaks Hotel Geyserland

              • 8.8
                Excellent
                Staff 

                "Staff are very helpful and friendly."

                Jacqueline

                |

                March 15, 2016

              • 3.6
                Review score
                Location

                "Location is good."

                Kong

                |

                November 11, 2016

              • 8.8
                Excellent
                Breakfast

                "Breakfast good value."

                Jacqueline

                |

                March 15, 2016

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              More about SilverOaks Hotel Geyserland

              More about SilverOaks Hotel Geyserland

              7.2
              Very good

              "Location wonderful, view of geyser one of the best in the wo..."

              denis

              |

              April 11, 2017

              An overview

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              What they offer

              7.6
              Very good
              Staff 

              "The staff is very friendly and helpful!"

              Muhammad H.

              |

              May 19, 2017

              Read more reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of SilverOaks Hotel Geyserland from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (135)Booking.com Reviews (796)
              Cleanliness5.7
              Facilities4.9
              Location7.8
              Room comfort and quality6.0
              Service7.0
              Value for money6.5
              Rating
              9+ Exceptional (5)
              8-9 Excellent (7)
              7-8 Very Good (29)
              6-7 Good (27)
              <6 Below Expectation (51)
              Time of the year
              Mar - May (34)
              Jun - Aug (21)
              Sep - Nov (30)
              Dec - Feb (34)
              All languages
              All guests (135)
              All room types

              Show reviews that mention 

              Showing 119 verified guest comments
              12345
              8.0
              Excellent
              Robert from United Kingdom
              Couple
              Pool View Studio
              Stayed 3 nights in December 2016

              Clean but old looking”

              As per many reviews, this motel is old looking and needs a refurb but it is clean and the bed was comfy. The receptionist was also very helpful and assisted us with getting some discounts on activities in nearby taupo.

              Reviewed December 22, 2016
              8.0
              Excellent
              Charmaine from New Zealand
              Couple
              Pool View Studio
              Stayed 1 night in October 2017

              Was nice cheap accomodation”

              Paid for a pool studio with a bath didnt either was very dissapointed at that. Was told agoda is not up to date with their pohots and information. Feel let down as i was looking forward to relaxing in bath. But overall was a good stay

              Reviewed October 15, 2017
              6.8
              Good
              Grant from New Zealand
              Solo traveler
              Geyser View Studio
              Stayed 1 night in July 2017

              Geyserland”

              I booked a room on a high floor overlooking the geyser. But the room given to me was on the ground floor with no view and a high fence in front of it - not very good. Went to reception and changed to the third floor with a very good view. The hotel is very run down.

              Reviewed July 25, 2017
              2.8
              LAU from Hong Kong
              Solo traveler
              Standard - Min. 2 nights
              Stayed 1 night in April 2017

              Really bad experience in New Zealand”

              Very bad service, Wifi is unusable (never got connected), room were very dirty, power outlets 6/10 are unusable (no power), shower water were just warm but not hot enough for bath, heat was unusable, no 24hr front desk staff!!! Requested help from staff, they were just saying "There's nothing we can help". WHAT?! I don't get how a staff can say this to a customer. Good location, but beside it, nothing is acceptable.

              Reviewed April 30, 2017
              8.8
              Excellent
              Jacqueline from Australia
              Solo traveler
              Geyser View Studio
              Stayed 4 nights in March 2016

              Great views”

              Hotel in need of some attention but the views of the geyser and mud pools make up for everything. The best views in town. Staff are very helpful and friendly. Breakfast good value. Book a geyser view room and you have no need to leave.

              Reviewed March 15, 2016
              8.0
              Excellent
              Lianne from Australia
              Family with teens
              Pool View Studio
              Stayed 2 nights in June 2015

              Priceless view”

              The view was amazing, Staff friendliness and cooperation, Location only a few minutes from the town centre

              The motel is old and there could be some renovation due. The restaurant was closed as it is off season. However, in all of our travels we have never left our room key and said goodbye with a hug from the owner of our motel. Rotorua boasts a family atmosphere, well we certainly felt it in this motel. If you are after a place to come back to and relax after a busy day exploring this is it. The view from the rooms is amazing, we were standing on our balcony watching the biggest geyser in the southern hemisphere.

              Reviewed June 09, 2015
              8.7
              Excellent
              Sian from United Kingdom
              Solo traveler
              Standard - Min. 3 nights
              Stayed 3 nights in April 2015

              A great place to stay”

              The view from the room, staff and the bed was so comfy.

              Yes it was a little fR from time but a nice wLk on a nice day. Taxi to own is only 13 dollars or if you hire a cR it's not a problem. View was amazing from the room, staff were so helpful during my stay and I wold stay again. The kitchen was closed to due it being winter but there is a garage around the corner and it's a short taxi ride Into town for the even. I would recommend it to friends.

              Reviewed April 09, 2015
              8.0
              Excellent
              Rodney from Australia
              Group
              Pool View Studio
              Stayed 2 nights in February 2015

              handy hotel”

              Easy to find and close to some interesting places

              Our 2 night stay was good the hotel staff were very helpful. The hotel is close to the main roads to many of the local attractions and just a short drive into town. Lots if information available in the hotel about what to do and see around Rotaroua. Good quite hotel

              Reviewed March 02, 2015
              5.3
              Josephine from New Zealand
              Couple
              Pool View Studio
              Stayed 1 night in November 2014

              Student accommodation. Comfortable bed, ”

              Free parking, next to Gyser.

              We changed hotels after only one night. We were travelling with Swiss tourists, what a huge disappointment this accommodation was. Paint pealing everywhere pool surround not done for many many years. Staff helpfull. Broken toilet not fixed in friends room. It's not expensive but price is to high for it's very sad condition.

              Reviewed November 16, 2014
              9.7
              Exceptional
              Jill from Australia
              Couple
              Pool View Studio
              Stayed 3 nights in November 2013

              Awesome location next to Rotorua's main geyser”

              Location, price and big,clean rooms

              SilverOaks Geyserland is located adjacent te puia geyser site. Room 830 has stunning views of the geyser and mud pools and gives a real sense of being in the heart of Rotorua. The rooms are large and comfortable and great value for money.

              Reviewed November 15, 2013
              8.3
              Excellent
              Gerald from New Zealand
              Couple
              Pool View Studio
              Stayed 1 night in May 2013

              Pleasantly surprised after reading negative review”

              VIEW, Clean, Price

              Would stay in this Hotel again.The beds were comfortable and right amount of bed linen. The heater worked.The bathroom was clean but would like to point out to management that the ceiling could do with a bit of repair. LOVED the view.

              Reviewed May 26, 2013
              8.0
              Excellent
              Melvyn from United Kingdom
              Couple
              Geyser View Studio
              Stayed 1 night in January 2013

              Room with a Geyser View”

              View of Geyser and mud pits

              arrived later than planned so didn't really utilise any of the hotel amenities - but we did have a great view of the geyser and bubbling mud pits from the balcony - one thing we hadn't reconned on though was the bad eggs/sulphur smell from geyser/mud pits! also located a fair distance from town - ok if you have a car though - large car park. room was clean, window/balcony door fittings seen better days, lifts quirky/clunky. ok for 1 night stopover.

              Reviewed February 03, 2013
              8.7
              Excellent
              Suzanne from Australia
              Solo traveler
              Pool View Studio
              Stayed 1 night in September 2012

              amazing view of the geysers!”

              the view out the window was stunning

              the hotel room was great, however the hotel wifi did not reach as far and the heating could not be adjusted. staff were helpful and the view out the window made up for it. definitely get a room overlooking the geysers!

              Reviewed September 20, 2012
              7.7
              Very good
              Yoke from Singapore
              Family with teens
              Geyser View Studio
              Stayed 1 night in April 2011

              Good location”

              the hotel is very near to the geothermal activity area so it serves as a good base for our sightseeing. the sulfur smell was quite strong but that is a unique feature that comes with a location very close to the geothermal activity.

              Reviewed September 09, 2011
              10.0
              Exceptional
              Gemma from United Kingdom
              Couple
              Geyser View Studio
              Stayed 1 night in July 2017

              Clean & Basic”

              Did the job and would stay again on a budget.

              Reviewed August 13, 2017
              7.2
              Very good
              David from Colombia
              Group
              Standard - Min. 2 nights
              Stayed 4 nights in December 2017

              Very good”

              The hotel is very run down and most of the facilities are actually non available however, the room was very ample and comfortable , the view was amazing and it would be nice to give support to this hotel so they can rebuild it and put it up to date. Reviews are generally terrible I think it is a decent place to stay for a cheap price and hopefully is enough people stays they can afford the so needed renovations

              Reviewed December 23, 2017
              4.4
              Natalia
              Family with young children
              Geyser View Studio
              Stayed 1 night in December 2017

              Amazing view but terrible facilities”

              I booked this hotel because it supposed to have a pool. Half of the hotel is closed including the pool but no notice of this when we checked it. The first room they gave us was not ready so the allocated us to a different room on the top floor. The carpet outside of the lift was wet, there was a bucket in the middle of the hallway, the roof was leaking from the water spray (smoke detector). Amazing view of the Geyser, I'd even say one of the best view of Rotorua but the hotel is terrible, the rooms were falling apart, dirty, old and badly looked after. Staff was friendly, but I would not recommend this hotel unless you were looking for the view and sleep only. I reported all these issues to AGODA but it seems like once you pay, no one cares to follow up problems.

              Reviewed December 09, 2017
              5.2
              Razlina from New Zealand
              Group
              Pool View Studio
              Stayed 1 night in November 2017

              Hotel is in dilapidated condition. ”

              We took the studio room for four people with a view of Te Puia. The view was really awesome, five stars for that. However, the condition of the room was really sad. The room was clean but it looked old and some of the amenities such as the fridge, phone, and television were not working. The shower basin and sink clogged up every time after usage. It is really sad because the location of the hotel is ideal and easy to be found. Someone needs to give the hotel a major facelift to bring the hotel back to its glory days!

              Reviewed November 14, 2017
              6.0
              Brigitte from Australia
              Solo traveler
              Pool View Studio
              Stayed 1 night in August 2017

              Basic, good for a short night travelling through”

              Rooms aren't fancy but clean and ok. The staff are very friendly and helpful. The building itself though needs to be refurbished and it's rather misleading it says indoor and outdoor pool and spa when none of these are accessible. It's ok when getting in late and leaving early but I wouldn't recommend it for a longer stay.

              Reviewed August 21, 2017
              6.0
              Dianne from New Zealand
              Family with young children
              Pool View Studio
              Stayed 1 night in August 2017

              Cheap room rates”

              The rooms are in need of an update, duct tape holding carpet together & tiles missing in bathroom with curtains that have seen better days , was reasonably clean. Ok if you just need somewhere to sleep and not fussed about the "look" of the rooms.

              Reviewed August 21, 2017
              12345
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              SilverOaks Hotel Geyserland
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              • Very good location
              • Te Puia