Silversmith Hotel Chicago Downtown
10 South Wabash Avenue, Loop, Chicago (IL), United States, 60603 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Loop, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Millennium Park. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Cash withdrawal
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Fantastic Gem in downtown ”
I have had very good experience at silversmith. Magical atmosphere and everyone is very friendly. Location is great. Very neat and clean. I would go there again and again. Anastasia made sure my total stay was remarkable.
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Rommel, Thanks so much for your review and comments! We're very happy to hear you enjoyed your stay and we appreciate your recognition of Anastasiya! We look forward to seeing you on your next trip to Chicago! Take Care, Frank Leone, General Manager
perfect location ”
perfect location in downtown and close to start/finish line in Grant Park for Chicago Marathon Race. and you can take walk to metro line and restaurant with delicious foods. furthermore, you can enjoy shopping times in Macy and Target. anyway, good choice for SilverSmith hotel when you take stay in Chicago.
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great hotel ”
clean , good location and nice staff, the rooms are good size and the bathrooms are very nice i love the shampoo and body wash at this hotel is a luxury brand cosmetics, and make your stay even better :))
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Exceptional”
My girlfriend and I come downtown every year to shop at Christmas time. This hotel was in the perfect location and the staff could not have been nicer. Hotel was clean and lovely.
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Chicago, a brilliant city”
The hotel is in a very handy location close to most things you want to see and do. It is modern, clean and at the same time, homely. That is down to the attentive staff. The front desk are very helpful with tips and advice and the doorman treats you like his favourite guest. A nice way to be greater on your return from a day’s sightseeing.
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Excellent Stay”
Stayed 4 days while attending A men's hosiery conference simply excellent. Even my pet chinchilla was happy.
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Exceptional”
Very helpful and friendly staff. Great location, few steps to downtown.,as well as train station in front of the hotel. Clean and large room.
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Exceptional”
It is nonsense to pay extra $22.00 for the "destination"/"facility" fee. Need to eliminate that type of fee.
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Exceptional”
Huge room - great bath products 😊 Highly recommended
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Nice hotel”
Everything downtown is expensive. Just the way it is.
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Brandt - Thanks for your review - much appreciated! Guest Service Team
Above average”
although ms brenda severado actually stayed at the hotel, i (fred mitchell) booked it for her; with the expectation of a nice getaway. i did not stay with her, but experiencing how things were, i regretted choosing the silversmith (which i chose for its location, being in a main hub of downtown chicago. the disappointments started immediately. the first, occurring at check-in; being 'hit' with a $200+ 'assessment' of some sort, which had to be paid upfront; before even checking in (which i didn't find out about till later) the second disappointment was the room; small, no king size bed (as advertised) and no bath tub (as advertised); and the room was not even that clean, by (other) hotel standards the third disappointment was the general atmosphere and service; no particular customer service attitude from the employees and the atmosphere seemed 'gloomy', even down to the lighting. other than location, there is not a single reason that i would go or book at the silversmith hotel.
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Hi Frederick, thank you for your review. We're disappointed to hear that our hotel did not meet your expectations. Was there anything else we could have done to make your stay more enjoyable? We would like to show you the normal high standards of the Chicago Silversmith Hotel and hope that you'll reconsider staying with us again so that we may prove that to you. Thank you again for the feedback. Kind Regards, Frank Leone (GM)
Good”
The staff at the front desk were very friendly and informative. But the lady who was doing the house keeping while we were there was very rude. when I ask for more coffee and creamer. Also our door didnt lock. The dead bolt would not work at all.
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Great hotel”
Loved it!
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Staffing shortages ”
Nice enough (considering I could benefit from a sale) and the staff are probably doing their best, but it was obvious that some services couldn’t or wouldn’t be provided, perhaps because of staffing issues. Location is excellent and rooms are well appointed and designed, as are bathrooms. The in-house restaurant serves up good food and drinks - if you can rely on it to be open.
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Not what I expected!”
Far better than expected and better than many of the branded hotels I usually stay with. Would really recommend, which is something I very rarely do!
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Great location ”
Near millennial park, Art Institute, theaters, etc. Good deal.
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Thank you for the great review. We look forward to welcoming you back on your next visit to Chicago.
Good location, comfortable rooms”
Only complaint was how dark and crowded the rooms are. The furnishings were comfortable but the lower rooms have no light and no space due to the layout of the rooms
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Thank you for the review. We look forward to welcoming you back.
Very Nice”
I booked a king room and it was very spacious. The bathroom was beautiful and the bed was comfortable. Staff were super accommodating. A bit pricey, but you get what you pay for.
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Thank you for the review. The team will be very happy to see how happy you were.
Beautiful Hotel”
Very nice decor and comfy beds. Big rooms. At least the suite was. We were upgraded without even requesting it, so that was nice. Good food in the bar, well made drinks (a little pricey- but maybe reasonable by Chicago standards). Friendly staff was helpful. My only suggestions for improvement would be that they have microwaves in the rooms. The staff brought one out for us to use on the main floor upon request, but it's inconvenient. Also, no parking here, but that's a Chicago thing that is rare to find. They give you a discount at the local parking garage, which is close by. They have security by the front door at night and you must use a key to activate the elevator. So the is nice.
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Thank you for your review. We are pleased to see that you enjoyed your stay with us. We look forward to welcoming you back.
Hidden fees from online reservation”
The environment of the hotel was quite satisfying. Good position, nice facilities, friendly staff. However, the staff at the counter charged me additional fees for $40 for two nights. They gave me two unrefundable bar coupons for $40 so I had to use them up at the bar of the hotel. That fee is additional to the fees I paid at the reservation website. Otherwise I would have recommanded this hote.
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Thank you for the feedback. I am sorry to see that you did not enjoy your stay with us. We do try and post the information regarding the preservation fee on all channels that sell rooms for the hotel. I am sorry that you did not see this information prior to your stay.