perfect location ”

perfect location in downtown and close to start/finish line in Grant Park for Chicago Marathon Race. and you can take walk to metro line and restaurant with delicious foods. furthermore, you can enjoy shopping times in Macy and Target. anyway, good choice for SilverSmith hotel when you take stay in Chicago.

Above average”

although ms brenda severado actually stayed at the hotel, i (fred mitchell) booked it for her; with the expectation of a nice getaway. i did not stay with her, but experiencing how things were, i regretted choosing the silversmith (which i chose for its location, being in a main hub of downtown chicago. the disappointments started immediately. the first, occurring at check-in; being 'hit' with a $200+ 'assessment' of some sort, which had to be paid upfront; before even checking in (which i didn't find out about till later) the second disappointment was the room; small, no king size bed (as advertised) and no bath tub (as advertised); and the room was not even that clean, by (other) hotel standards the third disappointment was the general atmosphere and service; no particular customer service attitude from the employees and the atmosphere seemed 'gloomy', even down to the lighting. other than location, there is not a single reason that i would go or book at the silversmith hotel.

Exceptional”

My girlfriend and I come downtown every year to shop at Christmas time. This hotel was in the perfect location and the staff could not have been nicer. Hotel was clean and lovely.

great hotel ”

clean , good location and nice staff, the rooms are good size and the bathrooms are very nice i love the shampoo and body wash at this hotel is a luxury brand cosmetics, and make your stay even better :))

Chicago, a brilliant city”

The hotel is in a very handy location close to most things you want to see and do. It is modern, clean and at the same time, homely. That is down to the attentive staff. The front desk are very helpful with tips and advice and the doorman treats you like his favourite guest. A nice way to be greater on your return from a day’s sightseeing.

Exceptional”

Huge room - great bath products 😊 Highly recommended

Exceptional”

It is nonsense to pay extra $22.00 for the "destination"/"facility" fee. Need to eliminate that type of fee.

Good”

The staff at the front desk were very friendly and informative. But the lady who was doing the house keeping while we were there was very rude. when I ask for more coffee and creamer. Also our door didnt lock. The dead bolt would not work at all.

Great hotel”

Loved it!

Nice hotel”

Everything downtown is expensive. Just the way it is.

Fantastic Gem in downtown ”

I have had very good experience at silversmith. Magical atmosphere and everyone is very friendly. Location is great. Very neat and clean. I would go there again and again. Anastasia made sure my total stay was remarkable.

Exceptional”

Very helpful and friendly staff. Great location, few steps to downtown.,as well as train station in front of the hotel. Clean and large room.

Excellent Stay”

Stayed 4 days while attending A men's hosiery conference simply excellent. Even my pet chinchilla was happy.

Urlaub”

Ein absolutes tolles Hotel. Die Zimmer super groß und das Badezimmer, hat alles übertroffen. Bin diese größe eigentlich aus Dubai gewöhnt aber für Chicago hervorragend. Immer wieder gerne kommen WIR zurück.Kann ich jedem empfehlen. Auch abends an der Bar sehr nettes Personal und mit der Happy Our gute Wahl. Sehr nettes Personal Rezeption Türsteher toll 5 Sterne!!! Auch mit dem Taxi hat alles geklappt . Vielen Dank an alle Wir kommen zurück! Wir kommen wieder

موقع رائع و مرفقات جديدة”

النظافة عادية و لكن الغرف و الفرش جديدة و الخدمة جيدة أما قيمة المال فعالية ايضا

מלון נהדר במיקום נהדר”

המלון נהדר במיקום מצויין. הצוות מאוד אדיב.