Location rating score
"The room is very nice, beautiful and comfy bed."
530 meters to public transportation
Located in heart of Penang
Free Wi-Fi in all rooms!
|Value for money||8.5|
|Distance to city center||5 km|
|Nearest airport||Penang International Airport (PEN)|
|Distance to airport||14.6 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hostel offers luggage storage to guests for before check-in and after check-out.
For those who wish to drive their own cars, Sim Citystay has a car park that's close to the hostel.
Sim Citystay does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Overall, our stay was pleasant."
August 24, 2019
"the view - harbour was superb!"
October 2, 2018
"The staff was helpful as well."
March 31, 2019
Whether you're a tourist or traveling on business, Sim Citystay is a great choice for accommodation when visiting Penang. Situated only 5 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Take advantage of a wealth of unrivaled services and amenities at this Penang hotel. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour security, luggage storage, Wi-Fi in public areas, family room.
Sim Citystay is home to 17 bedrooms. All are tastefully furnished and many even provide such comforts as linens, mirror, towels, internet access – wireless, internet access – wireless (complimentary). Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Penang, the Sim Citystay is the perfect venue for an exhilarating and exciting break away.
"Nice, sweet and helpfull staff."
October 29, 2019
Children and extra beds
Minimum age of guests is: 10 year(s).
|Guest's age||Extra bed|
Children 10-11 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Show reviews that mention
Location is convenient”
We had a bit of difficulty locating the hostel. Tips: look out for tyre shop called Sim Tyre Service. The building is right smack opposite of Lee Jetty. We stayed in the family room. Very clean very spacious. The bathroom is separated shower and toilet so you dont have to wait to use the toilet while someone is showering. Wifi was a bit wonky at times but not a big deal. Front office staff by the name of Sheila was really nice, she let us check in early since the room was vacant. Location is superb. It's very near to the famous art lane and restaurants. Also walking distance to the bus/ferry terminal. Penang is an island, you can walk everywhere. We did. I have to warn you that if you're staying here and thinking of bringing your elderly folks, you might need to reconsider because there is no elevator, you'll have to walk up the stairs to your room. Our room was on the 5th floor lol! hey free workout :-) We were happy with what we paid for at Sim CityStay.
Great hostel in Georgetown”
The location is great. Just across the road is a really charming boardwalk that leads to the sea. The many great restaurants and cafes of Georgetown are a short walk away. A brand new convenience store just opened up as we were there (leave Sim Citystay and turn left and it's a few doors along) run by lovely people and really helpful. A little bit further along on that direction is a huge hangar filled with food stalls and, when we went, the most amazing pop trio belting out Malaysisn hit after hit to a largely unmoved audience (we liked it and the food was really good). The hostel was clean and the staff friendly.
Great value for money”
Sim Citystay is located opposite of the Lee Jetty, above the Silverstone tyres shop. The front desk staff/boss were being very helpful and kind, quick check-in, and some info on the nearby good local food. The twin room was not too big and not too small either. It was just right for me and my friend. The room was new and clean. The free internet access was a big plus. Bathroom was clean. No lift access in the hotel. Overall we had a very pleasant stay in the Sim Citystay.
Excellent for sightseeing ”
This hotel is exactly locate in front of Lee's Jetty. Instead of finding Sim Citystay Signboard is easier for you looking for a sign of 60 in front of the building. You may park your car at the private parking nearby this hotel. Nearby attraction is just walking distance. Great Harbour view for the Family Room located at 4th Floor. No Lift.
The best hotel”
It is really good hotel with a suitable price. I will come back Penang and Sim Citystay soon. Thank you so much, Sim Citystay.
I love it. ”
This is the same review i gave to trip advisor, they deserve amazing review because this hotel and the staffs are just amazingly wonderful. I'm a 21 year old girl came here with my boyfriend and 3 other friends. Went here with 4 of my friends. The cheap price come with nice bedroom. Suitable for those who dont have to transport but want to travel far around penang. Walking distance to the jetty terminal, you don't need any transport once near to the jetty. The jetty is the main bus terminal to go everywhere in Penang friendliest staffs ever. The genuine smile and everything, and very helpful. They even provide a room to keep your bag after your checkout time. As the hotel is only 5 minutes walking distance to jetty, we went everywhere starting from taking the bus from jetty. Penang public transport is reliable. And if you want to go back to the hotel, any bus can do because every bus seems to stop at the jetty as the final. The view is to die for. I will definitely come here again.
Law was very accommodating with our queries even before we arrived in Penang. Great location! Clean environment! And strong internet connection! 😉😉😉 Will definitely go back with friends and family and stay in Sim City stay! - May&Emil (stayed from 21-25 April 2017)
Great spot and great staff ”
Location was excellent - close to the jetty and easy access to all of old Georgetown. Gentleman at the front desk was lovely and free coffee/tea in the lobby. Free computer to use and printing available if necessary. Room was decent size, clean and fab/AC. Bathrooms clean however girls hot shower on the pink floor not functioning. Great stay for price!
Everything is clean and new. The locker design is good. Helpful staff. Just the wifi is a bit slow. I have also stayed in another highly rated hostel with similar price in town, but i would highly recommend sim city more than another one.
Really nice place to stay”
Perfect place not too far from the ferry to Butterworth and near the historical part of Georgetown. Very clean with good equipment (your own light and own fan on the top of the shared ones) and if you're hungry you just have to walk 5 minutes to find lots of restaurants!
All in all, good place to stay. ”
Although a bit difficult to find, the place was nice and clean, and the staff were very attentive to our needs. Location is good, everything you'd like to see in georgetown is within walking distance. Would stay again. However, the walls are quite thin.
Definitely will come back Penang and stay with Sim cityStay :)”
I stay at Blue floor. Down is Pink and Green one (I like this cute decoration hihi) - Location: is so convenient to take public transport and quiete enough to sleep well in the night. They have a wide and beautiful rooftop where you could see sunset in the habour and the roof of nearby houses - Price: is worth for all stuff we need - Staffs: very nice and friendly. They are smart also to get what you mean (we talk English not so well) Don't forget to ask a young female staff about taking a tourism survey of an university to get a aute magnet which is the Malaysian traditional costume for women. I really love this hotel :)
Clean, good location and helpful staff ”
We came to the hotel at the late night, quick check in and helpful staff for the tourist information. The hotel is located near the bus station and they offer free bus (CAT) around city, also the free walking tour with the tour guide. The room and sharing bathroom are very clean, they offer free hot and cold water so you can serve yourself. We satisfying with our room. P/s: for the local restaurant, we highly recommended a group of many street food "shop", they don't speak English but use your body language and that would be great experience. We got a very very very yummy local soups with fish ball. The price is cheap and same with the local people . That's unforgettable.
Worth it! Clean and comfortable to even just stay in bed the whole day watching movies online 😄”
I decided to stay here after checking the reviews if there was a complaint on bed bugs and there was none (based on filtering). Though it can't be avoided with the influx of travellers but they probably acted on it immediately. I had a good stay. A little more improvement and it would have been great already. I wasn't bothered by some noise from the road at night because I expected it knowing the road was leading to the expressway. So if you want a quiet place, book somewhere near the beaches or forest 🤣. They said it was hard to find, well maybe for those who doesn't know google maps exist and never bothered to read directions to the place given in the booking page. Location was good since the clan jetties are just opposite the road. You won't get hungry even at 3am, with the nearby hawker stalls. The staff are superb. The manager was said to be rude in some reviews (some mistaken him as the owner haha) but he's ok so far.. The staircase should be improved, make it more appealing. 👍
Great location to nearby heritage attractions. Free CAT bus transport nearby.”
Street food within the vicinity. Walking distance to Penang ferry to Butterworth for long distance coach to inter states or to Thailand.
Great hostel in penang. The only thing I can complain about if that is close to a food that had plenty of card on it. Otherwise, awesome!
Amazing place to live in”
It's really a good price living in this hotel.It's clean and quiet.And the host there is a nice person.You may try this hotel if you don't mind walking around and taking a bus to the resorts.
Value for money”
Exceptional ! one of the best backpacker hostel i ever stay. the room is clean and spacious for a very low price. place is near the famous nasi kandar and within walking distance to the bus station and also the several of the street art. recommended !
Hostel with lots of bad features!”
The place is not so easy to find although it's located along the road. Owner can put bigger and more visible signage of hostel name. Not good soundproofing at all. You can hear every step, banging of doors from the same floor and up or lower floors. You can hear all the noise and sounds from vehicles. No complimentary bottled water. There was a leaking on the private family room when it was raining. The ceiling fan creates sound if you make it faster. The bed is not good as it makes sound when you move even a bit. The bed cover, blanket and linen are dirty and it makes us scratch due to itchyness the whole night. Owner/receptionist a bit cocky and seems arrogant. Not so accommodating. I will never stay again on this hostel even if it gets cheaper. Just stayed here due to very minimal availability of other hotels during our stay in Penang. Cannot recommend either.
Room is good. So Pink.”
Nice, sweet and helpfull staff. The room is very nice, beautiful and comfy bed. Just a little bit far from Georgetown famous visit place.