Simon Heritage Resort
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Single Room with Complimentary Breakfast for 2 Simon Heritage Resort
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8.0
Excellent
/10
(421 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • White Beach320 m
  • Aninuan Beach880 m
  • Talipanan Beach2.18 km
  • Hundura Beach5.47 km
  • Tabinay Beach6.26 km
  • Mt Malasimbo6.32 km
  • Aninuan Falls7 km
  • Tamaraw Waterfalls7.71 km
  • Sabang Beach7.82 km
  • Tukuran Falls12.08 km
  • 2-star Resort
    Free Wi-Fi
    2019

    Simon Heritage Resort

    Oriental Mindoro, White Beach, Puerto Galera, Philippines, 5203 - See map
    "The breakfast is good and the staff are accommodating"
    Zhiyu - February 26, 2018
    Exceptional reputation
    Recommended by 88% of guests
    Excellent service
    8.3 rating for service
    Fantastic breakfast
    82% positive mentions
    Very good cleanliness
    7.8 rating for cleanliness
    • 120 meters to the beach

    • Located in heart of Puerto Galera

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Cheaper than 93% of all properties in Puerto Galera in the last 24 hoursCompared to 325 Puerto Galera properties at Agoda for various dates
    Value for money8.1
    Distance to city center10 km
    Location rating8.5
    Nearest airportCalapan City Airport (CPP)
    Distance to airport33.0 km

    Rooms available at Simon Heritage Resort

    Double (3 Adults)
    Double (3 Adults)
    ...
    • Room size: 20 m²/215 ft²
    • Pool view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Single Room with Complimentary Breakfast for 2
    Single Room with Complimentary Breakfast for 2
    ...
    • Room size: 20 m²/215 ft²
    • Pool view
    • 1 double bed
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    Family Room with Complimentary Breakfast for 2
    Family Room with Complimentary Breakfast for 2
    ...
    • Room size: 20 m²/215 ft²
    • Pool view
    • 1 single bed and 2 double b...
    Enter dates to see prices
    Deluxe Double Room with Balcony
    Deluxe Double Room with Balcony
    ...
    • Room size: 22 m²/237 ft²
    • Balcony/terrace
    • 1 single bed and 1 queen be...
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    Deluxe Family Room
    Deluxe Family Room
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    • 1 single bed and 2 queen be...
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    Deluxe Single Room with Balcony
    Deluxe Single Room with Balcony
    ...
    • Room size: 22 m²/237 ft²
    • Balcony/terrace
    • 1 single bed
    Enter dates to see prices
    Deluxe Double Room with Balcony
    Deluxe Double Room with Balcony
    ...
    • Balcony/terrace
    • Shower
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Deluxe Family Room
    Deluxe Family Room
    ...
    • Balcony/terrace
    • Shower
    • 1 single bed and 2 king bed...
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    Deluxe Single Room with Balcony
    Deluxe Single Room with Balcony
    ...
    • Balcony/terrace
    • Shower
    • 1 single bed
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
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      Frequently asked questions

      What time is check-in and check-out at Simon Heritage Resort?

      Check-in is from 12:00 PM, and check-out is until 11:30 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out.

      How do I get to Simon Heritage Resort?

      A stay at Simon Heritage Resort also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Simon Heritage Resort has a car park available for guests. Car parking is free for guests. If you're looking for an easy way to get around Puerto Galera with private transportation, the hotel can arrange car rental for you.

      What is the smoking policy at Simon Heritage Resort?

      Simon Heritage Resort does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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      What people love about Simon Heritage Resort

      • 10.0
        Exceptional
        Staff 

        "Mia (the receptionist) and the rest of the staff were very accommodating."

        Irene

        |

        August 11, 2018

      • 7.2
        Very good
        Staff 

        "It's near the beachfront, staffs are accomodating, value for your money."

        Jennifer

        |

        November 7, 2018

      • 7.2
        Very good

        "The desk officer was also very helpful to our island tour."

        Analiza

        |

        December 29, 2018

      Property ranking|Compared to 325 Puerto Galera properties
      See all rankings
      Cheapest price score
      Location score
      8.5/10
      Value for money score
      8.1/10
      Couples review score
      8.3/10
      Better than
      93
      %
      of Puerto Galera properties
      Better than
      92
      %
      of Puerto Galera properties
      Better than
      87
      %
      of Puerto Galera properties
      Better than
      87
      %
      of Puerto Galera properties
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      More about Simon Heritage Resort

      More about Simon Heritage Resort

      8.8
      Excellent

      "Beds were comfortable and the breakfast on the balcony was v..."

      Michelle

      |

      November 5, 2018

      Description

      Show less

      Most talked about facilities

      Breakfast
      35 mentions
      Beach
      30 mentions
      Swimming Pool
      24 mentions
      Housekeeping
      10 mentions

      What they offer

      9.2
      Exceptional
      Staff 

      "overall very good, their staff were there ready to assist al..."

      Christine

      |

      May 3, 2018

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      Asian
      Continental

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Simon Heritage Resort from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (421)Booking.com Reviews (31)
      8.0
      /
      10
      Cleanliness7.8
      Facilities7.4
      Location8.5
      Room comfort and quality7.1
      Service8.3
      Value for money8.1
      High score for Puerto Galera
      Rating
      9+ Exceptional (71)
      8-9 Excellent (56)
      7-8 Very Good (62)
      6-7 Good (16)
      <6 Below Expectation (44)
      Time of the year
      Mar - May (79)
      Jun - Aug (48)
      Sep - Nov (53)
      Dec - Feb (69)
      All guests (421)
      All room types
      All languages

      Show reviews that mention 

      Showing 249 verified guest comments
      12345
      10.0
      Exceptional
      Rey from Philippines
      Couple
      Double (3 Adults)
      Stayed 1 night in July 2019

      good”

      good

      Reviewed July 25, 2019
      9.2
      Exceptional
      Cherry from Philippines
      Family with young children
      Single Room with Complimentary Breakfast for 2
      Stayed 2 nights in May 2019

      Exceptional”

      The place was nice with its own gate so no passersby. It was quiet with a nice space with table and chairs in front of the room. The staff were very friendly. It was only a room though to stay/sleep with no other provisions or amenities other than the nice breakfast brought to you.

      Reviewed May 19, 2019
      8.0
      Excellent
      DR. from Philippines
      Family with young children
      Single Room with Complimentary Breakfast for 2
      Stayed 2 nights in April 2019

      Affordable Family Vacation Resort”

      Our family of 4A/5K booked 3 Single Rooms with Breakfast for 3D/2N on a peak weekend. The resort is 20 minutes away by tricycle from Balatero Port. The receptionist was friendly and accommodating. There are no security guards. The rooms were small but air conditioned. The 4-inch foam double bed is soft enough although the linen and pillows were quite old. Our room had a 32 inch TV with plenty of cable channels to choose from. However, we were provided only with a very small bar of soap and 3 small sachets of shampoo, and the 2 towels were quite old and thin. There was no toilet paper or bottled water provided. There is no ref, no safety deposit box. The bathroom has hot and cold shower, and the toilet has a bidet. The breakfast is -silog style but with ample choices. The pool is clean but no lifeguard on duty. Location is great - near the beach, restaurants and activities but far from the noise. This resort is great for families on a budget.

      Reviewed May 01, 2019
      8.8
      Excellent
      Hazel
      Family with young children
      Double (3 Adults)
      Stayed 1 night in March 2019

      Amazing Getaway”

      The place, people and the food were all good. So near the white beach. Its away from the noise of the night life. The place is relaxing and so quiet. Perfect for family who just wanted to relax. Room is simple yet clean. The breakfast will be set outside the room on the time you requested. They habe breakfast choices which will be asked durinh check in. Overall, it was a great staycation!!!

      Reviewed March 05, 2019
      8.8
      Excellent
      Sarah from Philippines
      Solo traveler
      Single Room with Complimentary Breakfast for 2
      Stayed 2 nights in March 2019

      Nice hotel ”

      I was really happy with the size of my room, it could actually fit 3 people. My bed was nice and my night sleep was good. I liked that the room had a closet, dresser and warm water. The toilet made a funny sound, so I think they need to check that, but the shower was great with warm water. Location is just steps away from the beach and tricycles are easily accessible. Breakfast was okay, I kind of wish they sold basic drinks like bottled water, beer and juices inside the resort, since we had to buy these drinks outside. Staff are also very nice and helpful. Overall, I would go back here and book again.

      Reviewed March 04, 2019
      3.6
      Shalom from Philippines
      Couple
      Single Room with Complimentary Breakfast for 2
      Stayed 2 nights in February 2019

      Not worth it (will not recommend)”

      Facilities were not properly maintained. For instance our window cannot be locked - there's no lock. A person can go in our room using the window and attack us or steal our things. There's only two electric sockets available BUT both are dangerous to use because they are not aligned with the case. The faucet is not working as well. The closets have broken doors. We have raised a concern regarding the unlockable window but all they said was that they cannot transfer us to another room because they are fully booked AND there is a guard roaming around routinely anyway which does not make any sense because anything can happen before the guard will be able to respond. They should be implementing and focusing on preventive security rather than corrective security. It's like our safety is not a priority to them. Our door is broken as well as there is a gap at the center of it (only covered by a masking tape).

      Reviewed June 25, 2019

      Hi! Thank you for your review. The management just got confused on your review with respect to your concern. all our doors and windows have proper locks and were all approved by government agencies. It is impossible for one establishment like us not to have locks in our rooms. Security and safety of our guest is on top of our priority.

      Responded November 22, 2019
      Simon Heritage Resort
      10.0
      Exceptional
      May from Philippines
      Family with teens
      Single Room with Complimentary Breakfast for 2
      Stayed 2 nights in May 2019

      great getaway”

      i love the place. very good deal, near to the beach. staffs were friendly , approachable and helpful. perfect location. compare to other resorts place was very cozy, quiet, gives guest space. by space i mean resort has its own place where guest can stay, sit or walk around. also, they have a pool of its own where you can swim anytime when you get tired if swimming in the ocean and just chill. food is good too. owner is very nice too. would choose stay stay here again for the next trip. thank you

      Reviewed May 29, 2019
      10.0
      Exceptional
      Apollo from Philippines
      Couple
      Single Room with Complimentary Breakfast for 2
      Stayed 2 nights in May 2019

      Best Place to Stay in White Beach, Puerto Galera”

      Value for money Room rate includes breakfast that the staff will serve at your preferred time that you can have al fresco, with a view of the swimming pool . Guests need not look for beach activities themselves as the staff will be the one to book them upon request, the price is the same or even lower than what is being offered to tourists in the main beach. Location It is a short 2-minute walk from the main beach, so guests get to have some privacy and quiet time away from the large White Beach crowd. Cleanliness Sheets smell of laundry soap and the room and bathroom were spotless when we checked-in. We were not allowed to check-in early or check-out late which is the reason for these. Staff Everyone was corteous and accommodating. Facilities The resort is a 2-star hotel so don’t expect 5-star hotel amenities. With that said, I believe the resort is one of the few in the White Beach area with a swimming pool.

      Reviewed May 27, 2019
      9.2
      Exceptional
      Jennifer from Philippines
      Family with young children
      Single Room with Complimentary Breakfast for 2
      Stayed 2 nights in April 2019

      Family holiday”

      Great lovation to stay, Very close to the beach area. The receptionist who assist us was very helpful and friendly. The breakfast served was delicious. The room was clean and spacious . Our children enjoys the swimming pool. Overall stay was great. The only downside was poor WIFI signal.

      Reviewed May 04, 2019
      9.6
      Exceptional
      Shyla from United States
      Group
      Single Room with Complimentary Breakfast for 2
      Stayed 2 nights in April 2019

      Exceptional”

      Amazing friendly & accomidating staff! Very clean! Breakfast served on the patio when you want it! Very quiet...away from the beach behind another property. Nicer than other property I stayed at in White Beach. I would stay there again.

      Reviewed April 28, 2019
      6.4
      Good
      Lucilla from United Kingdom
      Group
      Deluxe Double Room with Balcony
      Stayed 3 nights in June 2019

      Good”

      We stayed in this hotel together with my family. I was disappointed because our room smells like damped towel and it seems like they didn’t change the bed sheets as it was full of sands. I complained they moved us in better room. The staffs were very friendly and accommodating though

      Reviewed July 07, 2019
      8.4
      Excellent
      Michael from Philippines
      Family with young children
      Family Room with Complimentary Breakfast for 2
      Stayed 1 night in April 2019

      Very accommodating staff. Fast service if you have request they will attend to it immediately. ”

      Breakfast will be serve on time. We requested for a Family Room pool view and they give it. They added Additional Bed without additional Cost. Just a minor improvement with the paint of Resort and it will be a perfect Selfie for all Over all we enjoyed our Stay in Simons. Kids will surely enjoy coz they have Pool.

      Reviewed April 24, 2019
      6.4
      Good
      Paul from Philippines
      Couple
      Double (3 Adults)
      Stayed 1 night in April 2019

      Average”

      Pros: 1.) Awesome location, 5 minutes walk to white beach. 2.) FREE Breakfast. (It's great by the way especially TAPSILOG) server staff is very kind to us kudos to him. Cons: 1.) 2.3k per night for 2 persons. 2.) Receptionist is like talking to her friend, while attending my concern she's looking at her phone and not communicating directly eye to eye. What kind of etiquette is that for customer service? Overall it's average. On a scale of 1 to 10 perhaps = 5 I know what I'm saying. You judge.

      Reviewed April 09, 2019

      Hi Paul! Thanks to your review. The management conducted an inquiry with regard to your complaint. It appears that you booked for DOUBLE ROOM not SINGLE ROOM and our rate for the room that you chose is Php2,300. We investigated our staff in the reception area by reviewing our CCTV recording with audio. It appears that she was not talking to her friend. She politely and courteously attending to your needs because as you said, you just transferred from another resort. She just looked at our smart cellphone to verify your booking via agoda aaplication. Quality service beyond our category is part of our tradition since 1986. We believe that our staff attended to you politely. Nevertheless, we sincerely apologize to you if you had felt a different experience in our resort. Have a nice day.

      Responded April 11, 2019
      Simon Heritage Resort
      7.6
      Very good
      Kay-pee-lyn from Philippines
      Group
      Double (3 Adults)
      Stayed 2 nights in April 2019

      good accommodation”

      their place is clean, quiet, has strong water pressure, good breakfast. as i said, all is well except for the series of blackouts which is common in islands. although they have a generator, but everytime the electricity went out and the generator kicks in, the aircon in our unit wasnt able to automatically turn on and the staff has to manually operate it. we have to go down the reception area numerous times even in wee hours, and it is so frustrating. i have no idea if that works for all their rooms, or its just in room 11. also, not once we were able to connect in their wifi.

      Reviewed April 08, 2019

      Hi Kay-pee-lyn! We apologize for the inconvenience that you had experience while staying in our resort. Our air-conditioning units in all rooms are separately equipped with a voltage regulator and time-delay device to prevent breakdown cause by power supply fluctuations and brownouts. Once the electricity return, the air-con unit will automatically turn on in a time set in a device. Some guest modified the pre-set time in the device. We will address this matter to double check the timer in the device to avoid inconveniences to our guest. Thank you to your review . It will assist us to improve our services. Once again we are sorry and hope to see you again. The Management

      Responded May 08, 2019
      Simon Heritage Resort
      7.6
      Very good
      HSIAOJU from Taiwan
      Group
      Single Room with Complimentary Breakfast for 2
      Stayed 3 nights in April 2019

      Old facilities, nice location, Friendly staffs, big breakfast.”

      Toilet drainpipes in the room were blocked that made us hard to flush the bowel completely. Staffs were friendly. 2 minute- walking distance to White Beach. The location was really awesome. The Wifi was pretty much useless. Breakfast was big and tasty.

      Reviewed April 08, 2019
      2.0
      Clarisse from Canada
      Family with young children
      Family Room with Complimentary Breakfast for 2
      Stayed 1 night in March 2019

      Poor Customer Service”

      The Management needs a lot of training on how to handle customers. She has to learn how to speak with the customer in a calm manner. The hotel is old but fair enough for back packers. We booked 5 family rooms and politely requested for a few towels coz we have 22 adult in our family and 2 kids but they only provided 2 towels in each rooms. They said the hotel is only 2 stars and we should not expect more than what we paid in Agoda. Coz our booking is already discounted. We totally understand that they have satandards and policies to follow but the way they handled our concern really ruined our vacation in Puerto Galera. They could have handled it well. No apologies heard from her. I’ve been In the customers service industry for the past 9 years and was trained a lot about handling customers and complaints and I know that the way she handled our simple concern is something that is not acceptable, and really brought frustration to our stay in Simon Heritage.

      Reviewed April 01, 2019

      Hi! Courtesy to our guest is part of our tradition since 1986 and we expect our guests to show respect to our staffs. The Management immediately conducted an investigation with respect to your complaint. We regret to inform you that our findings is different. We reviewed our CCTV recordings with audio. We found out that your companion was arrogant to our staffs. Recordings also revealed that our staffs tried their best to be polite and accommodated your request despite pomposity and even against our policy such as the use of our kitchen to cook your foods. Our staffs are well trained and experienced and on-line reviews prove it. As a matter of fact our resort was recommended to your group because of our services. Though this resort is old, our services to our guest is beyond our category. Arrogance has no place in our resort. Nevertheless, we sincerely apologize to your group that you experienced such incident. Have a nice day. The Management

      Show more
      Simon Heritage Resort
      5.2
      Trang from Vietnam
      Group
      Double (3 Adults)
      Stayed 3 nights in February 2019

      Bad trip”

      1. Old facilities: the main door almost broken, so much noisy when opening and closing. 2. Many noise in late night and early morning from the kids. We was unable to get good sleep those days. 3. There is no ref in the room, water is stuck sometimes. 4. Receptionist is kind of impolite, she pointed at customers while talking. We booked for 3 nights but just out after 2nd night with all uncomfortable reasons.

      Reviewed March 01, 2019
      8.0
      Excellent
      Vinique from Thailand
      Family with young children
      Double (3 Adults)
      Stayed 1 night in January 2019

      Good stay!”

      Slow internet and it is limited. Close to the beach. Nice splash pool.

      Reviewed June 05, 2019
      8.0
      Excellent
      Philip from Philippines
      Family with young children
      Single Room with Complimentary Breakfast for 2
      Stayed 2 nights in May 2019

      Exceptional Staff”

      Although the hotel is just a 2-star hotel it was highly compensated on how efficient and helpful their staff are. From reception up unto the maintenance people. I also appreciate their in-house pool!

      Reviewed May 08, 2019
      9.6
      Exceptional
      Arvin from Philippines
      Group
      Family Room with Complimentary Breakfast for 2
      Stayed 1 night in July 2018

      Great location and friendly staff”

      We had a great time in Puerto Galera. The place was good for a group. We booked 2 rooms, 3 people in each room. It was very accessible to the white beach parties. The staff were friendly, and there is a per hour extension fee option. In case you want to extend your stay. Excellent service!

      Reviewed August 14, 2018
      12345
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      Simon Heritage Resort
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      • Excellent location
      • White Beach