Simon Heritage Resort
Free Wi-Fi

Simon Heritage Resort

Oriental Mindoro, White Beach, Puerto Galera, Philippines, 5203
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Single Room with Complimentary Breakfast for 2 Simon Heritage Resort
Single Room with Complimentary Breakfast for 2
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    Swimming pool Simon Heritage Resort
    Swimming pool Simon Heritage Resort
    Balcony/terrace Simon Heritage Resort
    Single Room with Complimentary Breakfast for 2 Simon Heritage Resort
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     Simon Heritage Resort

    Simon Heritage Resort Reviews

    8.0
    Excellent
    /10
    (372 reviews)See what guests said
    8.8
    Excellent

    "The breakfast is good and the staff are accommodating"

    Zhiyu

    -

    February 26, 2018

    8.3
    Excellent service
    Recommended by 83% of guests

    Things you’ll love about Simon Heritage Resort

    Things you'll love

    • 120 meters to the beach

    • Located in heart of Puerto Galera

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • White Beach320 m
  • Aninuan Beach880 m
  • Talipanan Beach2.18 km
  • Hundura Beach5.47 km
  • Tabinay Beach6.26 km
  • Mt Malasimbo6.32 km
  • Aninuan Falls7 km
  • Tamaraw Waterfalls7.71 km
  • Sabang Beach7.82 km
  • Tukuran Falls12.08 km
  • Don't miss out!

    3 travelers have booked today.

    Value for money8.1
    Distance to city center10 km
    Location rating8.5
    Nearest airportCalapan City Airport (CPP)
    Distance to airport33.0 km

    Rooms available at Simon Heritage Resort

    Double (3 Adults)
    Double (3 Adults)
    ...
    • Room size: 20 m²/215 ft²
    • Pool view
    • 1 single bed and 1 double ...
    Enter dates to see prices
    Single Room with Complimentary Breakfast for 2
    Single Room with Complimentary Breakfast for 2
    ...
    • Room size: 20 m²/215 ft²
    • Pool view
    • 1 double bed
    Enter dates to see prices
    Family Room with Complimentary Breakfast for 2
    Family Room with Complimentary Breakfast for 2
    ...
    • Room size: 20 m²/215 ft²
    • Pool view
    • 1 single bed and 2 double ...
    Enter dates to see prices
    Deluxe Double Room with Balcony
    Deluxe Double Room with Balcony
    ...
    • Room size: 22 m²/237 ft²
    • Balcony/terrace
    • 1 single bed and 1 queen b...
    Enter dates to see prices
    Deluxe Family Room
    Deluxe Family Room
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    • 1 single bed and 2 queen b...
    Enter dates to see prices
    Deluxe Single Room with Balcony
    Deluxe Single Room with Balcony
    ...
    • Room size: 22 m²/237 ft²
    • Balcony/terrace
    • 1 single bed
    Enter dates to see prices
    Single Room with Breakfast and WiFi**
    Single Room with Breakfast and WiFi**
    ...
    • Balcony/terrace
    • Non-smoking
    Enter dates to see prices
    Family Room with Breakfast and WiFi**
    Family Room with Breakfast and WiFi**
    ...
    • Balcony/terrace
    • Non-smoking
    Enter dates to see prices
    Deluxe Double Room with Balcony
    Deluxe Double Room with Balcony
    ...
    • Balcony/terrace
    • Shower
    • 1 single bed and 1 king be...
    Enter dates to see prices
    Deluxe Family Room
    Deluxe Family Room
    ...
    • Balcony/terrace
    • Shower
    • 1 single bed and 2 king be...
    Enter dates to see prices
    Have a question for Simon Heritage Resort?

    What people love about Simon Heritage Resort

    • 8.0
      Very good

      "the staffs are good and the breakfast was yummy."

      Jocelyn

      |

      December 24, 2018

    • 7.6
      Very good

      "The pool is quite lovely to swim in."

      Jordan

      |

      August 31, 2018

    • 7.2
      Very good

      "It's near the beachfront, staffs are accomodating, value for your money."

      Jennifer

      |

      November 7, 2018

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    More about Simon Heritage Resort

    More about Simon Heritage Resort

    9.2
    Exceptional

    "Very good staff."

    APRIL

    |

    February 15, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "Mia (the receptionist) and the rest of the staff were very a..."

    Irene

    |

    August 11, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Simon Heritage Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (372)Booking.com Reviews (40)
    8.0
    /
    10
    Cleanliness7.7
    Facilities7.4
    Location8.5
    Room comfort and quality7.1
    Service8.3
    Value for money8.1
    All languages
    All guests (372)
    All room types

    Show reviews that mention 

    Showing 233 verified guest comments
    12345
    9.2
    Exceptional
    Cherry from Philippines
    Family with young children
    Single Room with Complimentary Breakfast for 2
    Stayed 2 nights in May 2019

    Exceptional”

    The place was nice with its own gate so no passersby. It was quiet with a nice space with table and chairs in front of the room. The staff were very friendly. It was only a room though to stay/sleep with no other provisions or amenities other than the nice breakfast brought to you.

    Reviewed May 19, 2019
    8.0
    Excellent
    DR. from Philippines
    Family with young children
    Single Room with Complimentary Breakfast for 2
    Stayed 2 nights in April 2019

    Affordable Family Vacation Resort”

    Our family of 4A/5K booked 3 Single Rooms with Breakfast for 3D/2N on a peak weekend. The resort is 20 minutes away by tricycle from Balatero Port. The receptionist was friendly and accommodating. There are no security guards. The rooms were small but air conditioned. The 4-inch foam double bed is soft enough although the linen and pillows were quite old. Our room had a 32 inch TV with plenty of cable channels to choose from. However, we were provided only with a very small bar of soap and 3 small sachets of shampoo, and the 2 towels were quite old and thin. There was no toilet paper or bottled water provided. There is no ref, no safety deposit box. The bathroom has hot and cold shower, and the toilet has a bidet. The breakfast is -silog style but with ample choices. The pool is clean but no lifeguard on duty. Location is great - near the beach, restaurants and activities but far from the noise. This resort is great for families on a budget.

    Reviewed May 01, 2019
    8.8
    Excellent
    Hazel
    Family with young children
    Double (3 Adults)
    Stayed 1 night in March 2019

    Amazing Getaway”

    The place, people and the food were all good. So near the white beach. Its away from the noise of the night life. The place is relaxing and so quiet. Perfect for family who just wanted to relax. Room is simple yet clean. The breakfast will be set outside the room on the time you requested. They habe breakfast choices which will be asked durinh check in. Overall, it was a great staycation!!!

    Reviewed March 05, 2019
    8.8
    Excellent
    Sarah from Philippines
    Solo traveler
    Single Room with Complimentary Breakfast for 2
    Stayed 2 nights in March 2019

    Nice hotel ”

    I was really happy with the size of my room, it could actually fit 3 people. My bed was nice and my night sleep was good. I liked that the room had a closet, dresser and warm water. The toilet made a funny sound, so I think they need to check that, but the shower was great with warm water. Location is just steps away from the beach and tricycles are easily accessible. Breakfast was okay, I kind of wish they sold basic drinks like bottled water, beer and juices inside the resort, since we had to buy these drinks outside. Staff are also very nice and helpful. Overall, I would go back here and book again.

    Reviewed March 04, 2019
    9.2
    Exceptional
    Jennifer from Philippines
    Family with young children
    Single Room with Complimentary Breakfast for 2
    Stayed 2 nights in April 2019

    Family holiday”

    Great lovation to stay, Very close to the beach area. The receptionist who assist us was very helpful and friendly. The breakfast served was delicious. The room was clean and spacious . Our children enjoys the swimming pool. Overall stay was great. The only downside was poor WIFI signal.

    Reviewed May 04, 2019
    9.6
    Exceptional
    Shyla from United States
    Group
    Single Room with Complimentary Breakfast for 2
    Stayed 2 nights in April 2019

    Exceptional”

    Amazing friendly & accomidating staff! Very clean! Breakfast served on the patio when you want it! Very quiet...away from the beach behind another property. Nicer than other property I stayed at in White Beach. I would stay there again.

    Reviewed April 28, 2019
    8.4
    Excellent
    Michael from Philippines
    Family with young children
    Family Room with Complimentary Breakfast for 2
    Stayed 1 night in April 2019

    Very accommodating staff. Fast service if you have request they will attend to it immediately. ”

    Breakfast will be serve on time. We requested for a Family Room pool view and they give it. They added Additional Bed without additional Cost. Just a minor improvement with the paint of Resort and it will be a perfect Selfie for all Over all we enjoyed our Stay in Simons. Kids will surely enjoy coz they have Pool.

    Reviewed April 24, 2019
    9.2
    Exceptional
    Maribeth from Philippines
    Couple
    Single Room with Complimentary Breakfast for 2
    Stayed 2 nights in May 2019

    Friendly Staff”

    Staffs are very friendly. Our breakfast served on time. Were happy with our stay.

    Reviewed May 20, 2019
    8.0
    Excellent
    Philip from Philippines
    Family with young children
    Single Room with Complimentary Breakfast for 2
    Stayed 2 nights in May 2019

    Exceptional Staff”

    Although the hotel is just a 2-star hotel it was highly compensated on how efficient and helpful their staff are. From reception up unto the maintenance people. I also appreciate their in-house pool!

    Reviewed May 08, 2019
    10.0
    Exceptional
    Alejandro from Philippines
    Couple
    Single Room with Complimentary Breakfast for 2
    Stayed 3 nights in April 2019

    5-star hospitality and cleanliness!”

    Looks like this will be a yearly affair with this beautiful hotel in paradise!

    Reviewed April 24, 2019
    6.4
    Good
    Paul from Philippines
    Couple
    Double (3 Adults)
    Stayed 1 night in April 2019

    Average”

    Pros: 1.) Awesome location, 5 minutes walk to white beach. 2.) FREE Breakfast. (It's great by the way especially TAPSILOG) server staff is very kind to us kudos to him. Cons: 1.) 2.3k per night for 2 persons. 2.) Receptionist is like talking to her friend, while attending my concern she's looking at her phone and not communicating directly eye to eye. What kind of etiquette is that for customer service? Overall it's average. On a scale of 1 to 10 perhaps = 5 I know what I'm saying. You judge.

    Reviewed April 09, 2019

    Hi Paul! Thanks to your review. The management conducted an inquiry with regard to your complaint. It appears that you booked for DOUBLE ROOM not SINGLE ROOM and our rate for the room that you chose is Php2,300. We investigated our staff in the reception area by reviewing our CCTV recording with audio. It appears that she was not talking to her friend. She politely and courteously attending to your needs because as you said, you just transferred from another resort. She just looked at our smart cellphone to verify your booking via agoda aaplication. Quality service beyond our category is part of our tradition since 1986. We believe that our staff attended to you politely. Nevertheless, we sincerely apologize to you if you had felt a different experience in our resort. Have a nice day.

    Responded April 11, 2019
    Simon Heritage Resort
    7.6
    Very good
    Kay-pee-lyn from Philippines
    Group
    Double (3 Adults)
    Stayed 2 nights in April 2019

    good accommodation”

    their place is clean, quiet, has strong water pressure, good breakfast. as i said, all is well except for the series of blackouts which is common in islands. although they have a generator, but everytime the electricity went out and the generator kicks in, the aircon in our unit wasnt able to automatically turn on and the staff has to manually operate it. we have to go down the reception area numerous times even in wee hours, and it is so frustrating. i have no idea if that works for all their rooms, or its just in room 11. also, not once we were able to connect in their wifi.

    Reviewed April 08, 2019

    Hi Kay-pee-lyn! We apologize for the inconvenience that you had experience while staying in our resort. Our air-conditioning units in all rooms are separately equipped with a voltage regulator and time-delay device to prevent breakdown cause by power supply fluctuations and brownouts. Once the electricity return, the air-con unit will automatically turn on in a time set in a device. Some guest modified the pre-set time in the device. We will address this matter to double check the timer in the device to avoid inconveniences to our guest. Thank you to your review . It will assist us to improve our services. Once again we are sorry and hope to see you again. The Management

    Responded May 08, 2019
    Simon Heritage Resort
    7.6
    Very good
    HSIAOJU from Taiwan
    Group
    Single Room with Complimentary Breakfast for 2
    Stayed 3 nights in April 2019

    Old facilities, nice location, Friendly staffs, big breakfast.”

    Toilet drainpipes in the room were blocked that made us hard to flush the bowel completely. Staffs were friendly. 2 minute- walking distance to White Beach. The location was really awesome. The Wifi was pretty much useless. Breakfast was big and tasty.

    Reviewed April 08, 2019
    2.0
    Clarisse from Canada
    Family with young children
    Family Room with Complimentary Breakfast for 2
    Stayed 1 night in March 2019

    Poor Customer Service”

    The Management needs a lot of training on how to handle customers. She has to learn how to speak with the customer in a calm manner. The hotel is old but fair enough for back packers. We booked 5 family rooms and politely requested for a few towels coz we have 22 adult in our family and 2 kids but they only provided 2 towels in each rooms. They said the hotel is only 2 stars and we should not expect more than what we paid in Agoda. Coz our booking is already discounted. We totally understand that they have satandards and policies to follow but the way they handled our concern really ruined our vacation in Puerto Galera. They could have handled it well. No apologies heard from her. I’ve been In the customers service industry for the past 9 years and was trained a lot about handling customers and complaints and I know that the way she handled our simple concern is something that is not acceptable, and really brought frustration to our stay in Simon Heritage.

    Reviewed April 01, 2019

    Hi! Courtesy to our guest is part of our tradition since 1986 and we expect our guests to show respect to our staffs. The Management immediately conducted an investigation with respect to your complaint. We regret to inform you that our findings is different. We reviewed our CCTV recordings with audio. We found out that your companion was arrogant to our staffs. Recordings also revealed that our staffs tried their best to be polite and accommodated your request despite pomposity and even against our policy such as the use of our kitchen to cook your foods. Our staffs are well trained and experienced and on-line reviews prove it. As a matter of fact our resort was recommended to your group because of our services. Though this resort is old, our services to our guest is beyond our category. Arrogance has no place in our resort. Nevertheless, we sincerely apologize to your group that you experienced such incident. Have a nice day. The Management

    Show more
    Simon Heritage Resort
    5.2
    Trang from Vietnam
    Group
    Double (3 Adults)
    Stayed 3 nights in February 2019

    Bad trip”

    1. Old facilities: the main door almost broken, so much noisy when opening and closing. 2. Many noise in late night and early morning from the kids. We was unable to get good sleep those days. 3. There is no ref in the room, water is stuck sometimes. 4. Receptionist is kind of impolite, she pointed at customers while talking. We booked for 3 nights but just out after 2nd night with all uncomfortable reasons.

    Reviewed March 01, 2019
    8.8
    Excellent
    Lucky from Philippines
    Couple
    Single Room with Complimentary Breakfast for 2
    Stayed 2 nights in February 2019

    Excellent”

    Comfy bed, but room should be renovated abit, CR hot shower sometimes not working, aircon working very well. Very near to the main beach. staff very attentive to our needs... Food is good to...free breakfast. .. I just hope that they do some renovations or upgrade to their rooms But other than that we enjoyed our stay!! :)

    Reviewed February 23, 2019
    9.6
    Exceptional
    Arvin from Philippines
    Group
    Family Room with Complimentary Breakfast for 2
    Stayed 1 night in July 2018

    Great location and friendly staff”

    We had a great time in Puerto Galera. The place was good for a group. We booked 2 rooms, 3 people in each room. It was very accessible to the white beach parties. The staff were friendly, and there is a per hour extension fee option. In case you want to extend your stay. Excellent service!

    Reviewed August 14, 2018
    10.0
    Exceptional
    Irene from Philippines
    Family with young children
    Family Room with Complimentary Breakfast for 2
    Stayed 2 nights in June 2018

    Accommodating Staff”

    Mia (the receptionist) and the rest of the staff were very accommodating. Meals arrived on time and the beach was just a short distance away, far enough from the noisy crowd but near enough for a dip. The swimming pool was safe, they had life vests available for my toddler

    Reviewed August 11, 2018
    8.8
    Excellent
    Cheryl from Philippines
    Family with young children
    Family Room with Complimentary Breakfast for 2
    Stayed 1 night in May 2019

    Excellent”

    No chlorine pool is a standout, though they wont open till 12 nn, its still a nice change of what were used to.

    Reviewed May 13, 2019
    8.0
    Excellent
    Joanna from Philippines
    Family with young children
    Family Room with Complimentary Breakfast for 2
    Stayed 2 nights in December 2018

    You get what you pay”

    Weve checked in to this hotel last December 2018 thru Agoda. #1 dont expect too much. The hotel it self is simple. Has a hot and cold shower per room. Airconditioned but not well ventilated. Well maintained but looked and smell old. #2 Its less than a minute walk to/from the beach. You can sleep well. Less noise. #3 has a pool. The pool has no heater. #4 too gloomy. #5 The room has no added lock inside. I feel uncomfortable at night because the doorknob is too old as if someone can open the door from the outside even if its locked, plus the sliding window is so close to the door. #6 the staff are accommodating. They will attend to your needs right away.

    Reviewed January 03, 2019
    12345
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    Simon Heritage Resort
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    • Excellent location
    • White Beach