Sinabung Hills Resort

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Kolam Renang St. Kel Gundaling I Berastagi, Karo, Berastagi Town, Berastagi, Indonesia, 22156

Highlights

Ideal location

- Location makes it easy to explore Berastagi, with walkable access to t...

The hotel backyard has Sinabung mountain as a background.
Great food & dining

- Restaurant food gets good mentions, with delicious meals, hot pot as a...

Nice food at the hotel restaurant.
Great for children

- Playgrounds and a large children's play area give kids space to play a...

Professional guest services

- Staff give warm, helpful service throughout the stay, handling request...

Breakfast bagus varian cukup banyak dan staf ramah
Great view

- Room and balcony views are a highlight, especially mountain scenery an...

The view from the balcony of the room is very amasing.

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Restaurants

Airport transfer

Pool (kids)

Luggage storage

About us

Colonial‑style cottages among terraced gardens with sweeping Mount Sinabung views—ideal for two. Karo cultural touches, spacious outdoor pool framed by the volcano, on‑site golf, horse riding, cool highland air, lush flora. Ideal for two travelers, this Berastagi resort offers easy access to vibrant fruit markets, waterfalls and hot springs. Rooms include private balconies or terraces, complimentary Wi‑Fi, a fridge and refreshing shower amenities; select rooms have garden, mountain or pool views. Onsite features include a large outdoor swimming pool and a coffee shop serving freshly brewed drinks. Curated local tours to nearby highlands and cultural sites are available. Practical comforts and direct nature access let you balance relaxation and active exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 9 times in last 24 hr

  • Got room with balcony, super spacious almost like a suite.
    FARAH
    Malaysia
  • The room is very clean and so is the facilities provided
    EDWARD
    Indonesia
  • For family this is the best price hotel with a big pool
    darwin
    Indonesia
  • Staff ramah breakfast enak dan kamar bersih dan nyaman
    R
    Indonesia
  • We had a very enjoyable stay at Sinabung Hills Resort.
    Mohdhar
    Singapore
See map

8.9Excellent

Location rating score

Excellent location
Parking
  • Hillpark Sibolangit
    10.2 km

Closest landmarks

  • Brastagi Highland
    580 m
  • Berastagi Fruit Market
    770 m
  • Gundaling Farm Berastagi
    980 m
  • Local Market place
    1.3 km
  • Apotek Brastagi
    1.3 km

Good to know

Value for money8.6
Distance to city center68km
Location rating8.9

Select your room

1/15

Superior Room

28 m²/301 ft²
Max 3 adults
2 single beds and 1 king bed
Street view
1/14

Deluxe Cottage

38 m²/409 ft²
Max 2 adults
2 single beds or 1 king bed

8.6

Excellent

Room comfort
1/11

Superior Cottage

33 m²/355 ft²
Max 5 adults
1/7

Deluxe Room

28 m²/301 ft²
Max 2 adults
2 single beds and 1 double bed
Pool view
1/5

Cottage Suite

104 m²/1119 ft²
Max 6 adults
2 single beds and 1 king bed
Pool view
1/5

Classic Room

28 m²/301 ft²
Max 2 adults
2 single beds or 1 double bed

8.0

Excellent

Room comfort
Street view
1/6

Presidental Suite

112 m²/1206 ft²
Max 6 adults
1/4

Superior Cottage

34 m²/366 ft²
Max 2 adults
2 single beds or 1 double bed
Preferred by Couples

8.5

Excellent

Room comfort
Garden view
1/4

Deluxe Room

28 m²/301 ft²
Max 4 adults
2 double beds
Pool view
1/5

Deluxe

28 m²/301 ft²
Max 3 adults
Pool view

Frequently asked questions

You can reach Sinabung Hills Resort from Kualanamu International Airport, which is the nearest airport at 62.76 km.

Yes, Sinabung Hills Resort offers tours and a shuttle service.

Yes, Sinabung Hills Resort offers cashless payment services.

The Berastagi Fruit Market is 0.77 km away, and a local marketplace is 1.25 km from Sinabung Hills Resort.

Yes, Sinabung Hills Resort is kids-friendly and features a children's play area and a kids' pool.

Yes, Sinabung Hills Resort offers laundry services.

Yes, Sinabung Hills Resort offers free car parking.

Yes, Sinabung Hills Resort provides luggage storage.

Yes, Sinabung Hills Resort provides daily housekeeping.

Yes, Sinabung Hills Resort has a 24-hour front desk.

Yes, Sinabung Hills Resort has meeting and banquet facilities, as well as a business center.

Yes, Sinabung Hills Resort provides airport transfer services.

Yes, Sinabung Hills Resort has a children's play area.

Yes, Sinabung Hills Resort has extensive grounds with gardens and a terrace.

Yes, Sinabung Hills Resort has a designated smoking area.

Yes, Sinabung Hills Resort offers tours.

Yes, Sinabung Hills Resort has facilities for disabled guests and is wheelchair accessible.

Sinabung Hills Resort serves a variety of breakfast options, including a buffet, vegetarian breakfast, and takeaway service.

Yes, Sinabung Hills Resort has one on-site restaurant.

Yes, Sinabung Hills Resort provides an ironing service.

Yes, Sinabung Hills Resort provides lockers.

Yes, cots are available at Sinabung Hills Resort for 350,000 IDR.

Yes, certain room types at Sinabung Hills Resort, such as the classic rooms, feature balconies.

Yes, Sinabung Hills Resort provides a taxi service.

The nearest public transport is Stasiun Sinabung Station, located 1.38 km from Sinabung Hills Resort.

Check-in at Sinabung Hills Resort is from 02:00 PM to 11:59 PM, and check-out is from 10:00 AM to 12:00 PM.

No, Sinabung Hills Resort is 100% non-smoking and provides non-smoking rooms.

Nearby attractions include Brastagi Highland, Berastagi Fruit Market, and Gundaling Farm Berastagi.

Yes, Sinabung Hills Resort provides free Wi-Fi in all rooms and public areas.

Yes, Sinabung Hills Resort has an elevator.

Yes, Sinabung Hills Resort provides 24-hour room service.

Yes, Sinabung Hills Resort provides bottles of water.

Yes, Sinabung Hills Resort has a swimming pool.

Yes, Sinabung Hills Resort offers family cottages.

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More about Sinabung Hills Resort

More about Sinabung Hills Resort

Sinabung Hills Resort in Berastagi: What makes it worth the stay

Escape to the refreshing highlands of Berastagi where Sinabung Hills Resort offers a perfect blend of mountain serenity and modern comfort for both leisure seekers and business travelers. Originally established in 1992, this retreat has been thoughtfully updated with a comprehensive renovation in 2023 to ensure a contemporary experience across its 105 guest rooms. Whether you are visiting for a corporate retreat or a peaceful getaway, you can find the best available rates when you book on Agoda. The resort is situated 68km from the city center, providing a quiet sanctuary away from the urban hustle, and is located approximately 180 minutes from the airport. Families are welcome to enjoy the crisp air and scenic views, though please note that the hotel does not allow children to stay free of charge and extra charges may apply. By choosing to secure your room through Agoda, you gain access to a sanctuary that balances its long standing heritage with fresh, updated interiors. From the moment you arrive at Sinabung Hills Resort, the combination of highland charm and updated facilities creates an inviting atmosphere that makes every visit memorable.

Sinabung Hills Resort in Berastagi: What makes it worth the stay

Experience the refreshing highlands of Berastagi at Sinabung Hills Resort, a sanctuary where natural beauty meets modern comfort for both leisure seekers and business travelers. Originally established in 1992, this 4.0 star retreat has been thoughtfully updated with a comprehensive renovation in 2023 to ensure a contemporary experience for every guest. With 105 well appointed rooms available to book on Agoda, the resort offers a peaceful escape from the hustle and bustle of the city center, located 68km away. While the journey from the airport takes approximately 180 minutes, the breathtaking scenery and crisp mountain air make the trip entirely worthwhile. Families are welcome to join the adventure, though please note that the hotel does not allow children to stay free of charge and extra charges may apply. Whether you are visiting for the stunning volcanic landscapes or a quiet corporate getaway, you can find the perfect accommodation available on Agoda to suit your needs. From its storied history to its fresh new look, Sinabung Hills Resort provides an inviting atmosphere that captures the true essence of North Sumatra.

Check-in and Check-out at Sinabung Hills Resort: Key timings for your stay

Plan your arrival at Sinabung Hills Resort to make the most of your visit to Berastagi. Guests can check in starting from 02:00 PM, allowing you plenty of time to settle into your room and enjoy the mountain views. When it is time to say goodbye, check out is scheduled for 12:00 PM. We recommend coordinating your travel plans around these timings to ensure a smooth transition. If you have specific needs regarding your arrival or departure, please contact the property in advance to inquire about availability for early check in or late check out options, as these are subject to room occupancy on the day of your visit.

Amenities at Sinabung Hills Resort: Everything you need for a comfortable stay

Sinabung Hills Resort provides a comprehensive suite of convenience facilities designed to enhance your getaway in Berastagi. Guests can stay connected with free wi-fi in all rooms and throughout the public areas. For those seeking ultimate relaxation, the cozy fireplace offers a warm retreat from the highland chill. Day to day needs are effortlessly managed with daily housekeeping, laundry service, and luggage storage, while the concierge is available to assist with any requests. Dining and comfort are prioritized with 24-hour room service, ensuring you have what you need at any hour. Additionally, the property includes a designated smoking area to maintain a pleasant environment for all visitors. These thoughtful details ensure that every aspect of your visit is seamless, allowing you to focus entirely on the natural beauty and serenity of the surrounding landscape.

Getting Around from Sinabung Hills Resort: How to get here and get around

Navigating your way to and from Sinabung Hills Resort is effortless thanks to a comprehensive range of transport facilities designed for your convenience. To ensure a seamless arrival in Berastagi, the resort provides reliable airport transfer and a dedicated shuttle service. Guests who prefer to explore the highlands at their own pace can take advantage of professional car hire or a prompt taxi service, while curated tours are available for those wanting to discover local landmarks. For travelers arriving with their own vehicles, the property offers the convenience of self-parking. You can enjoy peace of mind knowing that the car park is free of charge, making it easy to store your vehicle securely during your stay. Whether you are arriving from the airport or venturing out into the scenic surroundings, these integrated services make every journey smooth and stress free.

Rooms at Sinabung Hills Resort: A closer look at what is included

Experience ultimate comfort in the thoughtfully appointed accommodations at Sinabung Hills Resort in Berastagi. Each room is designed for relaxation, featuring a separate living room and a cozy fireplace to keep you warm during cool highland evenings. Guests can unwind on their private balcony or terrace, or stay entertained with a television equipped with satellite and cable tv. For your convenience, rooms include a refrigerator, mini bar, and a coffee and tea maker paired with complimentary instant coffee, tea, and bottled water. The bathrooms are fully stocked with essential toiletries, soft towels, and a hair dryer. High quality linens ensure a restful night of sleep. Every detail is curated to provide a seamless stay, combining practical utilities with luxurious touches that make your visit to the mountains truly special.

Dining at Sinabung Hills Resort: Your options for every meal of the day

Experience a diverse culinary journey at Sinabung Hills Resort, where the dining facilities are designed to cater to every palate in the heart of Berastagi. Guests can start their morning with a satisfying breakfast buffet before spending a relaxing afternoon at the on-site coffee shop. For a more formal meal, the hotel features a dedicated restaurant and a halal restaurant, ensuring inclusive and delicious options for all visitors. Whether you are craving a curated dish in the dining room or prefer the privacy of your own space, 24 hour room service is available to satisfy your cravings at any time of the night. Combined with daily housekeeping to keep your environment pristine, the resort ensures a seamless blend of comfort and taste. From quick caffeine fixes to hearty traditional meals, the food and beverage offerings provide a complete gastronomic experience during your stay.

Room Types at Sinabung Hills Resort: Finding the perfect fit for your trip

Experience the scenic charm of Berastagi by choosing from the diverse accommodation options at Sinabung Hills Resort. For those seeking cozy spaces, the 28 square meter Classic Room, Deluxe Room, and Classic with Balcony provide flexible bedding options. Travelers wanting more space can opt for the 34 square meter Superior Cottage or the 38 square meter Deluxe Cottage. For a more luxurious escape, the 55 square meter Junior Suite offers a refined atmosphere, while the expansive Cottage Suite at 103 square meters and the 112 square meter Presidential Suite provide the ultimate in grandeur. Whether you need a single king bed or twin singles, there is a layout designed for every preference. Booking these specific room types on Agoda ensures travelers secure the best prices and a hassle-free experience, making it easier than ever to plan a relaxing getaway in the highlands.

Exploring Berastagi Town: What to see and do near Sinabung Hills Resort

Guests staying at Sinabung Hills Resort are perfectly positioned to experience the refreshing highlands of Berastagi. This charming town is famous for its vibrant fruit and flower markets, where visitors can shop for fresh local produce and colorful blooms. Nature lovers can explore the dramatic landscapes of the surrounding volcanic region or visit the local museums to learn about the area's rich heritage. The town center offers a diverse range of dining options, from traditional Karo cuisine to cozy cafes. For entertainment, the local plazas provide a great spot for people watching and browsing handcrafted souvenirs. With accessible transport links, it is easy to venture further into the mountains or return to the comfort of Sinabung Hills Resort after a day of sightseeing. Whether you are seeking outdoor adventure or a quiet stroll through the misty streets, the area provides a captivating blend of culture and natural beauty.

Getting to Sinabung Hills Resort: How to get here from the airport

Reaching Sinabung Hills Resort from the nearest aviation hub is a straightforward journey that brings you into the refreshing highlands of Berastagi. Kualanamu International Airport is located approximately 63.0 km away, offering a scenic transition from the coast to the mountains. To make your way to the resort, guests can choose from several convenient transport options including private taxis, airport shuttles, or local buses. Depending on traffic conditions and the mode of transport selected, the travel time typically spans a few hours. For those seeking a more seamless arrival, arranging a private car is often the easiest way to navigate the route directly to the hotel entrance. As you ascend toward Berastagi, you will leave the bustle of the city behind and arrive at Sinabung Hills Resort, perfectly positioned for you to relax and enjoy the unique volcanic landscapes and cool climate of the region.

Landmarks near Sinabung Hills Resort: Places worth exploring during your stay

Guests staying at Sinabung Hills Resort are perfectly positioned to discover the natural wonders and cultural treasures of Berastagi. Adventure seekers can trek up Mount Sibayak or take in the breathtaking vistas from Gundaling Hill and the Brastagi Highland. For those seeking family fun and unique sights, Mikie Funland, Gundaling Farm Berastagi, and the famous Giant Cabbage offer memorable experiences. Culture enthusiasts should not miss the serene Pagoda Sweedagon, the spiritual atmosphere of Lingga Village, and the stunning landscapes of Taman Alam Lumbini Park. To complete your visit, a trip to the vibrant Berastagi Fruit Market provides a taste of the local harvest. With these diverse attractions just a short distance away, Sinabung Hills Resort serves as an ideal base for exploring the region's most iconic highlights, from volcanic peaks to peaceful gardens and bustling markets.

Public Transport near Sinabung Hills Resort: Your guide to local transport connections

Exploring the scenic highlands of Berastagi is made effortless thanks to the strategic transport links available near Sinabung Hills Resort. Guests can enjoy seamless connectivity to the wider region by utilizing the nearby Stasiun Sinabung Station. This key transit point serves as a vital gateway for those wishing to venture beyond the resort to discover local markets or volcanic landscapes without the need for a private vehicle. Having such a reliable station within reach ensures that your itinerary remains flexible and stress free. Whether you are arriving for a relaxing mountain getaway or planning day trips to nearby attractions, the proximity to Stasiun Sinabung Station provides a convenient and efficient way to navigate the area. By leveraging this local transport option, visitors can experience the authentic charm of the surroundings while enjoying the premium comforts and serene atmosphere that define the stay at Sinabung Hills Resort.

Dining Near Sinabung Hills Resort: Restaurants worth trying nearby

Guests staying at Sinabung Hills Resort have access to a diverse selection of culinary experiences that showcase the unique charm of Berastagi. For those seeking a cozy atmosphere and refined flavors, Cafe Raymond offers a welcoming spot to relax. Travelers craving international tastes can visit Ruma Makan Eropah Restaurant, which specializes in European inspired dishes that provide a sophisticated contrast to the local scenery. If you are in the mood for regional specialties and bold flavors, Restoran Asia is an excellent choice for authentic Eastern cuisine. Whether you are looking for a light snack or a full multi course meal, these 3 distinct establishments ensure that your gastronomic journey is as memorable as your stay. Each venue brings a different cultural perspective to the table, making it easy to explore a world of taste without venturing far from the comfort of Sinabung Hills Resort.

Room Prices at Sinabung Hills Resort: How it compares to the city average

Finding a balance between luxury and affordability is easy when looking at the room prices at Sinabung Hills Resort. Guests can expect to pay an average of $26-50 per night for a comfortable stay at this mountain retreat. When compared to the broader market, this pricing aligns perfectly with the average price of a hotel room in Berastagi, which also ranges from $26-50. By offering rates that mirror the city average, Sinabung Hills Resort ensures that travelers receive exceptional value without compromising on the quality of their experience. Whether you are visiting for a quick weekend getaway or a longer vacation, the pricing remains competitive and fair, making it a smart choice for budget conscious travelers seeking a premium atmosphere in the highlands.

Guest Reviews of Sinabung Hills Resort: What guests love about their stay

Visitors consistently praise Sinabung Hills Resort for providing a cozy and comfortable escape in Berastagi. Guests are particularly impressed by the superb breakfast, noting both the delicious taste and the variety of food available. The hotel is highly regarded for its beautiful scenery and great sightseeing views, which contribute to a wonderful overall ambiance. Much of the praise is directed toward the staff, who are described as polite, helpful, and friendly, especially the waiters during breakfast service. Because of the combination of a very good atmosphere and exceptional service, many travelers highly recommend this destination. Whether it is the stunning views or the welcoming hospitality, guests agree that this is a very good place to stay.

What Guests Say About Sinabung Hills Resort: A closer look at the guest experience

Visitors consistently praise Sinabung Hills Resort for providing a high quality stay in Berastagi, reflected in an impressive 8.6 overall rating. The resort is particularly celebrated for its prime location, which earns a score of 8.9, and the exceptional performance of the staff at 8.8. Guests find the experience to be a great value for money with a rating of 8.6, while the facilities and cleanliness are also highly regarded, scoring 8.5 and 8.4 respectively. Although comfort is rated at 6.4, the overall sentiment remains very positive. By balancing professional service with a strategic position in the highlands, Sinabung Hills Resort ensures that travelers enjoy a rewarding and well managed getaway.

Breakfast at Sinabung Hills Resort: What to expect in the morning

Wake up to a refreshing morning experience at Sinabung Hills Resort with a diverse range of dining options designed to fuel your Berastagi adventures. Guests can enjoy a lavish breakfast buffet at the restaurant breakfast area, which includes dedicated vegetarian breakfast selections to suit every palate. For those with early departures or a preference for privacy, a convenient breakfast takeaway service is also available. These morning meals are priced affordably, with rates set at 110000 IDR for adults and 80000 IDR for children. Whether you prefer a slow start with a full breakfast service or a quick bite on the go, the hotel ensures a satisfying start to your day in the highlands.

Wellness at Sinabung Hills Resort: Where to relax without leaving the hotel

Rejuvenate your senses through the serene wellness offerings at Sinabung Hills Resort, designed to harmonize with the crisp mountain air of Berastagi. Guests can immerse themselves in the refreshing waters of the outdoor pool, providing a perfect sanctuary for a morning swim or a leisurely afternoon dip while taking in the scenic surroundings. Beyond the water, the resort features a lush garden that invites you to wander through vibrant greenery and breathe in the floral scents of the highlands. This natural oasis serves as an ideal spot for quiet contemplation, light stretching, or simply disconnecting from the hustle of daily life. By blending the cooling experience of the outdoor pool with the tranquility of the garden, Sinabung Hills Resort ensures a holistic escape where you can truly unwind and restore your energy in one of Indonesia's most picturesque highland settings.

Sports and Activities at Sinabung Hills Resort: For guests who want to stay active

Sinabung Hills Resort offers a refreshing blend of indoor and outdoor recreation designed to keep you moving during your visit. For those seeking a bit of friendly competition, you can enjoy a fast paced game of table tennis with your travel companions. If you prefer to immerse yourself in the breathtaking natural surroundings of Berastagi, the property provides access to scenic hiking trails. These paths allow you to explore the unique volcanic landscapes and lush greenery that make this region so special. Whether you are looking for a light workout or a challenging trek through the highlands, the facilities at Sinabung Hills Resort ensure that your stay is as active as it is relaxing. These curated activities provide the perfect balance between athletic engagement and the serene beauty of the Indonesian mountains, making every moment of your trip feel adventurous.

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Amenities and facilities

Excellent8.5

Facilities

Languages spoken
  • English
  • Indonesian
  • Malay
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Hiking
  • Outdoor recreational features
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
Cleanliness and safety
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hygiene certification
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte in restaurant
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • On-site event hosting
  • Outdoor venue for special events
  • Projector/LED display
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family/child friendly
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Filming locations
  • Fire extinguisher
  • Front desk [24-hour]
  • Mirrored room
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Coffee/tea maker
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Mobility accessibility
  • Non-smoking
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • TV
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Buffet

Location

Kolam Renang St. Kel Gundaling I Berastagi, Karo, Berastagi Town, Berastagi, Indonesia, 22156

Excellent8.9

Location

What's nearby

Popular landmarks
  • Hillpark Sibolangit
    10.2 km
Nearby landmarks
  • Brastagi Highland
    580 m
  • Berastagi Fruit Market
    770 m
  • Gundaling Farm Berastagi
    980 m
  • Local Market place
    1.3 km
  • Apotek Brastagi
    1.3 km
  • Gundaling Hill
    1.3 km
  • Stasiun Sinabung Station
    1.4 km
  • Pemandian Alam Sibolangit Indah
    1.4 km
  • Giant Cabbage
    1.5 km
  • Deleng Singkui
    1.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 12:00
  • Reception open until: 00:00
  • Check-out from: 10:00
  • Check-in until: 23:59
Getting around
  • Distance from city center: 68km
  • Travel time to airport (minutes): 180
  • Airport transfer fee: 800000 IDR
Extras
  • Breakfast charge (unless included in room price): 110000 IDR
The property
  • Year property opened: 1992
  • Number of floors: 3
  • Room voltage: 220
  • Number of rooms : 105
  • Most recent renovation: 2023
  • Non-smoking rooms/floors: no
  • Number of restaurants: 1
  • Number of bars/lounges: 0
  • License Id / Local Tax ID/ Entity Name: 9120200392253

Reviews of Sinabung Hills Resort from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.6
  • 8.4
  • 7.6
  • 8.8
  • 10
  • 7.2
  • 10
  • 9.6
  • 9.6

Most recent

From 2,637 reviews

  • Cleanliness score 8.4 out of 10 and is a high score in Berastagi
  • Facilities score 8.5 out of 10 and is a high score in Berastagi
  • Location score 8.9 out of 10 and is a high score in Berastagi
  • Room comfort and quality score 6.4 out of 10 and is a high score in Berastagi
  • Service score 8.8 out of 10 and is a high score in Berastagi
  • Value for money score 8.6 out of 10 and is a high score in Berastagi

What guests liked

Summarized by AI

Host: Staff are warm, friendly, and highly helpful, offering local transport tips and arranging rentals like motorbikes and private cars. (13 mentions)

Room Views: Mountain views from rooms and balconies are frequently described as stunning and a highlight for morning walks and photos. (12 mentions)

Breakfast: Breakfast buffet and a la carte options receive repeated praise for good variety and taste, with several guests calling it a standout. (10 mentions)

Room Cleanliness: Rooms and cottages are often described as clean, tidy, and spacious, with housekeeping noted for keeping spaces comfortable. (10 mentions)

Garden: Extensive, well-maintained gardens and flower beds surround the property, providing wide lawns for strolling and photography. (9 mentions)

Kid-Friendly Facilities: Kids' playground, large cottages and connecting rooms make the resort family-friendly and suitable for groups with children. (8 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Cleanliness

Mentioned in 83 reviews
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49% Positive
sentiment-negative-indicator
50% Unfavourable

Service

Mentioned in 82 reviews
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84% Positive
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15% Unfavourable

Breakfast

Mentioned in 63 reviews
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73% Positive
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26% Unfavourable

Room comfort

Mentioned in 44 reviews
sentiment-positive-indicator
54% Positive
sentiment-negative-indicator
45% Unfavourable

Bathroom

Mentioned in 42 reviews
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2% Positive
sentiment-negative-indicator
97% Unfavourable

Location

Mentioned in 37 reviews
sentiment-positive-indicator
94% Positive
sentiment-negative-indicator
5% Unfavourable

Atmosphere

Mentioned in 35 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Room view

Mentioned in 34 reviews
sentiment-positive-indicator
100% Positive

Pool

Mentioned in 32 reviews
sentiment-positive-indicator
71% Positive
sentiment-negative-indicator
28% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    Evi from Indonesia
    Couple
    Deluxe Cottage
    Stayed 1 night in August 2026

    “Highly recommended 👍👍👍”

    It was really great staying at this hotel, the room is very spacious, the bathroom is also large, the children's play facilities are good, the swimming pool is huge, plus the view around the hotel is pleasing to the eyes, the air is refreshing, and the staff are friendly. Overall, it was really great. Top notch 👍👍👍 Next, I want to come here again 🥰

    Reviewed August 29, 2026
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  2. 10.0Exceptional

    Yulius from Indonesia
    Family with young children
    Deluxe Cottage
    Stayed 1 night in September 2026

    “The cold is pleasant.”

    The location is easy to find, parking is spacious, check-in is quick, and there is a cafe that is always busy. The room is clean but a bit old. The view is nice with fog in the evening. It happened to rain from the afternoon until night. Breakfast is quite varied. The swimming pool is large, with plenty of green areas. It is refreshing for the body and soul. Great!

    Reviewed September 27, 2026
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  3. 10.0Exceptional

    ALIA from Malaysia
    Couple
    Superior Cottage
    Stayed 1 night in June 2026

    “Service”

    delicious food, clean and fragrant room, beautiful view, soft mattress, very friendly waiter, I will repeat again ❤️❤️❤️❤️

    Reviewed June 13, 2026
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  4. 10.0Exceptional

    mutiara from Indonesia
    Couple
    Classic with Balcony
    Stayed 1 night in June 2026

    “Recommended hotel”

    This was my first time staying at Sinabung Hills, and I was immediately pleased with the service from the staff. First, we were allowed to store our luggage before check-in, then the location is very strategic, right in the center of Kabanjahe, so if you're hungry at night, you just need to step out a little to find plenty of food options. The hotel is very spacious, perfect for a family holiday, with many photo spots, lush surroundings, and cleanliness. If there's another chance, I would like to return to stay at Sinabung Hills. 💕

    Reviewed June 09, 2026
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  5. 10.0Exceptional

    Muhammad from Indonesia
    Family with young children
    Superior Cottage
    Stayed 2 nights in June 2026

    “Exceptional”

    Hotel with good facilities.. friendly staff, a very comfortable atmosphere. Very suitable for bringing children, there is a spacious and clean children's play area. 👍👍👍👍👍

    Reviewed July 06, 2026
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