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Singular Arenal
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9.4 Exceptional location
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9.4Location
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Excellent
From 182 reviewsSee what guests said
8.1
  • Air conditioning

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Duplex Apartment
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  • 85 m²/915 ft²
  • Shower
  • 1 double bed and 1 sofa bed
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Studio
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  • 48 m²/517 ft²
  • Shower
  • 1 double bed
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One-Bedroom Apartment
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  • 38 m²/409 ft²
  • Shower
  • 1 double bed and 1 sofa bed
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One-Bedroom Apartment
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        Verified guest reviews

        Booking.com Reviews (182)Agoda Reviews (3)
        4.0
        Review score
        Filter by guest type:
        Cleanliness4.7
        Facilities6.0
        Location7.3
        Room comfort and quality2.0
        Service4.7
        Value for money4.7
        Provided by verified guests of Agoda
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        Showing 3 verified guest comments
        2.8
        Cosmina from United States
        Family with teens
        One-Bedroom Apartment
        Stayed 2 nights in July 2017
        Horrible, Be Aware of SCAM!!! Avoid!
        The property is a scam, nothing like we booked, the apartment we've got was horrible, and they also charged us extra money! After we had to wait at midnight more than half hour until somebody came and opened us the door, we were informed that we have to pay on the spot 30 Euro late arrival fee (even if the receptionist was late 1/2h!) or they would not open us the door. This fee was a steal, nowhere was specified in the booking or the description of the hotel any kind of fees/ late arrival fees, and we booked this property especially because there were no such requirements. We even send them 2 notes and we even called and confirmed with them personally, in advance (before completing the booking), and they said it is no problem. However, the receptionist said that she was instructed by the owner to not let us in for the night, unless we paid the extra charge. Since it was after midnight when she came, the kids were tired, and we had nowhere else to go, we had to pay so she can let us in. THE SHOCK WAS HOWEVER WHEN WE GOT IN! Instead of the beautiful apartment, with nice design, quality finishings, clean space, large therasa/ balcony with tanning chairs, and the Seville Cathedral view- as per pictures when booking the apartment, at the end we found something horrible instead. The apartment we've got was small, horrible, dirty, claustrophobic, nothing like the pictures they promoted. We booked an apartment for 4 people family. We had 2 beds, one of them being something like a child crib- the legs of my son were way out of the bed. There is no way 2 people could fit in. The pillows and the walls were dirty and yellow stained. The Kitchen was in a Drawer!!???!!!!! The 2 balconies were about 0.5 meters/ few centimetres large, hardly enough for a person to fit standing up- nothing like the tanning large balcony with tanning chairs in their pictures. The bathroom is dirty, sink not enough big to wash your hands (I tried to take water to drink but I could not fit a
        Reviewed July 22, 2017
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        2.7
        Marwan from Australia
        Couple
        Duplex Apartment
        Stayed 2 nights in September 2015
        Old and tired
        the location
        The apartment has probably been renovated 5 years ago and since nothing changed - bathroom very old, run down, rusted and wobbly. Very basic kitchen however not very clean equipment and same goes for the rest of the apartment. Only positive being location very central and the roof top terrace that you can catch glimpses for the cathedral from while having your morning coffee. All in all, bad value for money and not a very pleasent stay - we felt happy to leave actually.
        Reviewed September 17, 2015
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        10.0
        JINHEE from South Korea
        Solo traveler
        One-Bedroom Apartment
        Stayed 1 night in March 2017
        매우만족합니다.
        에어비앤비입니다. 이점을 꼭 숙지하시기 바랍니다. 주인과 꼭 통화를 하여 키를 수령해야하고 주의사항을 잘 들으시길 바랍니다. 체크아웃할때 숙소를 나가는 법을 꼭 숙지하시기바랍니다. 작은 아파트같지만 위치와 가격을 고려한다면 꽤 괜찮은곳입니다.
        Reviewed April 01, 2017
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