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2015

Sky Hotel Kota Kinabalu

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Very good
Based on 441 reviewsSee what guests said
7.7
88% would recommend to a friend
Sky Hotel Kota Kinabalu
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7.7 Very good guest rating
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"Other than the breakfast in the hotel which is not well prep..."

Kok E.Singapore
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7.4 Very good location
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7.4Location
  • 200 meters to public transportation

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Air conditioning

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Room choices
Executive
...
  • City view
  • 78 m²/840 ft²
  • 1 king bed
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Premier
...
  • City view
  • 131 m²/1410 ft²
  • 1 double bed and 1 queen be...
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Deluxe
...
  • City view
  • 58 m²/624 ft²
  • 1 single bed and 1 king bed
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Studio
...
  • City view
  • 40 m²/431 ft²
  • 1 double bed or 2 single be...
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Verified guest reviews

Agoda Reviews (441)
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Cleanliness8.1
Facilities7.4
Location7.4
Room comfort and quality8.4
Service7.9
Value for money8.1
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Showing 353 verified guest comments
12345
10.0
Hasrul from Malaysia
Family with young children
Executive
Stayed 1 night in March 2017
Owesome
Highly recommended. Clean and spacy.
Reviewed November 17, 2017
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3.6
Jennifer from United Kingdom
Solo traveler
Studio
Stayed 3 nights in November 2017
Bad, terrible, never again!
Overall negative experience at the Sky Hotel Kota Kinabalu from beginning to end. Do NOT stay here unless you enjoy: 1) Bad service, and a late check-in; my room wasn't ready on arrival (check in time is 2pm, I arrived 12pm and had noted this in my booking under special request). Ok, then I returned at 3pm and it STILL wasn't ready until I complained! 2) Bad service again, and no dinner. The buffet dinner on Sunday is 7pm-10pm. At 8.30pm there was no food left to join the dinner- they would not refill/cook more and they were done! Being my 1st night in KK, I told them I was hungry and didn't know where else to go. Tough- they turned me away. After telling front desk, an a la carte menu then appeared...this is all I wanted, to order some food! The 'Green Table' restaurant staff had no initiative to offer me a menu as an alternative to the buffet. 3) Limited breakfast. Seems they do not refill the breakfast as well as dinner. IS THIS HOTEL ON FOOD RATIONS??? If you arrive after 8.30am, good luck because most hot food was empty. 4) No bed sheet changes. Stayed 3 nights 4 days and the bedding was not changed once!!! The bed was only made up and no clean sheets. 5) No toilet paper. After day 2, it's normal to use up the half roll that was there at the start. After housekeeping had cleaned the room, no toilet paper was provided. This is a basic requirement in normal hotels right??? I had to call to request toilet paper like it's something special. 6) Bad service, being accused of stealing a towel. I had 1 pool towel from day 1 when I couldn't check in to my room for 3hrs, and used the pool while waiting. Over the next days, I asked to swap the towel at front desk with a dry one after each use. On check-out I personally returned this and they questioned if I had 2 towels, and suddenly decided there was a 10RM 'towel hire fee!!! The lady kept insisting and I refused to pay. It's not the silly amount of 10RM. It's the fact this was never ever mentioned before and the
Reviewed November 09, 2017
Dear Valued Guest, Thank you for choosing the Sky Hotel in Kota Kinabalu Sabah for your stay. Commitment to service and guest satisfaction is our main concern. Our team have tried to anticipate your needs, however, if there is anything that we have over-looked, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know, we are sincere apologize to hear about your unfortunate experience.
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Sky Hotel Kota Kinabalu
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8.4
Stanly from Malaysia
Family with young children
Deluxe
Stayed 2 nights in October 2017
Excellent
Poor Breakfast. No Car park access card, troublesome to get chop for every single exist.
Reviewed October 17, 2017
Dear Valued Guest, Thank you for choosing the Sky Hotel in Kota Kinabalu Sabah for your stay. Commitment to service and guest satisfaction is our main concern. Our team have tried to anticipate your needs, however, if there is anything that we have over-looked, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know, we apologize to hear about your unfortunate experience.
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Sky Hotel Kota Kinabalu
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7.6
Jin from South Korea
Couple
Studio
Stayed 2 nights in October 2017
나쁘지않으나 짐보관비 넘나비쌈
everything is not bad, It's closer to lmago mall & welcome sea food. It take 15min by walk. Room was very clean, but towel is limited one by one. If you want keep your luggage in hotel for few hours, I don't recommend there. It's about $4.5 by one luggage
Reviewed October 06, 2017
Dear Valued Guest, Thank you for choosing the Sky Hotel in Kota Kinabalu Sabah for your stay. Commitment to service and guest satisfaction is our main concern. Our team have tried to anticipate your needs, however, if there is anything that we have over-looked, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know, we apologize to hear about your unfortunate experience.
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Sky Hotel Kota Kinabalu
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7.2
Martin from Malaysia
Couple
Deluxe
Stayed 1 night in September 2017
Fantastic accommodation.
Very comfortable. Clean. Parking facility is convenient. If you dont mind buffet vegetarian for breakfast.
Reviewed September 27, 2017
Thanks for staying with us. We appreciate your feedback!
Responded September 28, 2017
Sky Hotel Kota Kinabalu
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5.2
Danny from Malaysia
Family with young children
Deluxe
Stayed 1 night in April 2017
bad breakfast
salty and only vege breakfast.
Reviewed September 22, 2017
Dear Valued Guest, Thank you for choosing the Sky Hotel in Kota Kinabalu Sabah for your stay. Commitment to service and guest satisfaction is our main concern. Our team have tried to anticipate your needs, however, if there is anything that we have over-looked, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know, we apologize to hear about your unfortunate experience.
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Sky Hotel Kota Kinabalu
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6.8
Danny from Malaysia
Family with young children
Deluxe
Stayed 1 night in May 2017
breakfast
salty breakfast, simple breakfast and food served not fresh.
Reviewed September 22, 2017
Dear Valued Guest, Thank you for choosing the Sky Hotel in Kota Kinabalu Sabah for your stay. Commitment to service and guest satisfaction is our main concern. Our team have tried to anticipate your needs, however, if there is anything that we have over-looked, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know, we apologize to hear about your unfortunate experience.
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Sky Hotel Kota Kinabalu
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8.0
Chee from Singapore
Family with young children
Executive
Stayed 4 nights in September 2017
Just some feedback for improve
Food was slightly salty kind of maybe due to the country culture or the cook, facilities was not bad, but we are just "caught" by the battery flat for our hotel room door and unstable water heater but the technician was fast to respond. the staff is friendly and always with smile.
Reviewed September 21, 2017
Dear Valued Guest, Thank you for choosing the Sky Hotel in Kota Kinabalu Sabah for your stay. Commitment to service and guest satisfaction is our main concern. Our team have tried to anticipate your needs, however, if there is anything that we have over-looked,we’ll work hard to fix the issue you experienced. Thanks for letting us know.
Responded September 22, 2017
Sky Hotel Kota Kinabalu
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9.6
Jeffery from Australia
Solo traveler
Studio
Stayed 8 nights in September 2017
Very Good Value
Large area with two rooms - a bedroom with two single beds and a living room with kitchen facilities. Good air con, english tv channels, very clean room and good variety at breakfast. Has a small rooftop pool and gym which I did not use. Is on the edge of the CBD which requires 15 minute walk across highway into city. I would stay here again
Reviewed September 12, 2017
Dear Value Guest, Thank you for your review, we appreciate your feedback.
Responded September 13, 2017
Sky Hotel Kota Kinabalu
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8.8
Vinothan from Malaysia
Couple
Studio
Stayed 1 night in September 2017
Value for Money
Excellent Hotel and staffs.
Reviewed September 12, 2017
Thanks for staying with us. We appreciate your feedback!
Responded September 12, 2017
Sky Hotel Kota Kinabalu
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Sky Hotel Kota Kinabalu
|Very good 7.7
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