Exterior view, Citadines Prai Penang in Penang
2-Bedroom Executive - Bed, Citadines Prai Penang in Penang
Swimming pool, Citadines Prai Penang in Penang
Exterior view, Citadines Prai Penang in Penang
Food and beverages, Citadines Prai Penang in Penang
2-Bedroom Premier Room - Guestroom, Citadines Prai Penang in Penang
Facilities, Citadines Prai Penang in Penang

Removed from saved list

8.6Excellent

2,913 reviews

2,913 reviews

Cleanliness 8.9
Location 8.9
Value for money 8.8
Service 8.7
Facilities 8.6
See map

8.9Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Chew's Jetty
13.1 km
Pinang Peranakan Mansion
13.4 km
Khoo Kongsi
13.5 km
Penang Fort Cornwallis
13.5 km
Armenian Street
13.7 km
Closest landmarks
Smile Bay
160 m
Auto City Penang
590 m
Auto City Juru
590 m
Manggalanayagi Amman Temple
690 m
KF Mart
1.4 km
2023

Citadines Prai Penang

No. G01 Menara Sentral, Jalan Juru Sentral, Seberang Perai, Penang, Malaysia, 14000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Seberang Perai part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Check-in [24-hour]

Airport transfer

Great View

Free Wi-Fi in all rooms!

Air conditioning

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Swimming pool [indoor]

Hot tub

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

9 travelers have booked today.

Value for money8.8
Distance to city center23km
Location rating8.9
Nearest airportPenang International Airport (PEN)
Distance to airport18.4 km

Rooms available at Citadines Prai Penang

2-Bedroom Premier Room
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
2-Bedroom Executive
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
Studio Premier Twin
...
  • Room size: 39 m²/420 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Studio Premier King
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Premier
...
    Enter dates to see prices
    Executive Suite, 2 Bedrooms
    ...
    • Room size: 75 m²/807 ft²
    • Non-smoking
    Enter dates to see prices
    Premier Suite, 2 Bedrooms
    ...
    • Room size: 82 m²/883 ft²
    • Non-smoking
    • 1 king bed and 2 single bed...
    Enter dates to see prices
    Executive Two Bedrooms Suite
    ...
    • Room size: 75 m²/807 ft²
    Enter dates to see prices
    Premier Two Bedrooms Suite
    ...
    • Room size: 82 m²/883 ft²
    Enter dates to see prices
    Executive Suite, 2 Bedrooms
    ...
    • Room size: 75 m²/807 ft²
    Enter dates to see prices

    Frequently asked questions

    Does Citadines Prai Penang have a swimming pool?

    While relaxing at Citadines Prai Penang, you can delight in the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.

    Does Citadines Prai Penang have a fitness center?

    Citadines Prai Penang offers free fitness center that is conveniently situated at the tip of your finger, making it possible for you to get your daily exercise routine in at any time of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

    Is car parking available at Citadines Prai Penang?

    Citadines Prai Penang features car park onsite for all travelers traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    Is Citadines Prai Penang pet-friendly?

    Citadines Prai Penang permits pets onto this property with additional fee applied. Additionally, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

    At what time of the year is Citadines Prai Penang most popular?

    Citadines Prai Penang's most popular month where verified guests have stayed the most is in August.

    In which languages can Citadines Prai Penang's staff members communicate?

    Citadines Prai Penang can speak in 3 languages and supports widely used languages such as English and Mandarin Chinese for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

    What do visitors like most about Citadines Prai Penang?

    Past visitors that stayed at Citadines Prai Penang have given this property a rating of 8.932 for its exceptional cleanliness as the main highlight for their stay.

    What is the typical rating that verified Couples' have given to Citadines Prai Penang?

    Past couple travelers that have stayed at this property have given Citadines Prai Penang an average rating of 8.8. You can look up on more in depth customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

    What is the average rating that verified Families with young children have given to Citadines Prai Penang?

    Verified families with young children that have stayed at this property have given Citadines Prai Penang an average rating of 8.8. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that past Group travelers have given to Citadines Prai Penang?

    Past group travelers that have stayed at this property have given Citadines Prai Penang an average rating of 8.8. You can look up more comprehensive customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

    Is breakfast offered at Citadines Prai Penang?

    Wake up to an amazing continental breakfast at Citadines Prai Penang. Travelers can enjoy breakfast offered with an additional charge of 50 MYR for adults and 18.75 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

    What people love about Citadines Prai Penang

    • 8

      Very good
      Cleanliness

      "The 2 bedroom.apartment is spacious, clean and had a great view of Butterwoth and the Penang city silhouette."

      Jamaludin

      |

      September 12, 2023

    • 10

      Exceptional
      Cleanliness

      "Clean rooms with dining, living hall."

      Poh

      |

      September 2, 2023

    • 9.2

      Exceptional
      Location

      "This is a very good place to stay, is cost effective and is within walking distance to many food places."

      Rick

      |

      October 10, 2023

    More about Citadines Prai Penang

    More about Citadines Prai Penang

    Experience Modern Comfort at Citadines Prai Penang

    Welcome to Citadines Prai Penang, a contemporary 4-star hotel located in the vibrant city of Penang, Malaysia. With its modern amenities, convenient location, and stylish interiors, this hotel offers a comfortable and enjoyable stay for both business and leisure travelers. Step into the sleek and sophisticated lobby of Citadines Prai Penang and be greeted by the friendly and attentive staff. The hotel boasts a total of 168 well-appointed rooms, each designed with a modern touch and equipped with all the essential amenities to ensure a pleasant stay. Check-in at Citadines Prai Penang begins at 3:00 PM, allowing guests ample time to settle in and start their Penang adventure. The hotel's convenient proximity to the airport, just 30 minutes away, ensures a hassle-free journey upon arrival and departure. Whether you're visiting for business or leisure, you'll appreciate the hotel's contemporary design, comfortable furnishings, and warm hospitality.

    Stay Active at Citadines Prai Penang with Impressive Sports Facilities

    At Citadines Prai Penang, staying active and maintaining your fitness routine is a breeze with its impressive sports facilities. Dive into a refreshing swim in the indoor pool, perfect for both leisurely laps and invigorating workouts. The pool's tranquil ambiance offers a peaceful retreat where you can unwind and rejuvenate after a long day of exploring Penang. For those who prefer a more intense workout, the hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and equipment. Whether you're a beginner or a fitness enthusiast, the free fitness center caters to all levels of fitness and provides a variety of workout options. From cardio machines to strength training equipment, you'll find everything you need to stay on top of your fitness goals during your stay at Citadines Prai Penang. With its exceptional sports facilities, Citadines Prai Penang ensures that guests can maintain their active lifestyle while enjoying their stay in Penang, Malaysia. Whether you're looking to swim a few laps or break a sweat at the fitness center, this hotel has got you covered.

    Convenience at its Finest: Citadines Prai Penang's Array of Facilities

    Citadines Prai Penang is dedicated to providing guests with the utmost convenience during their stay. Whether you're traveling for business or leisure, the hotel offers a range of facilities that are sure to enhance your experience. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. With luggage storage available, you can conveniently store your belongings and explore the city without any worries. Additionally, the hotel features a laundromat, making it a breeze to keep your clothes fresh and clean throughout your stay. These convenient facilities ensure that your time at Citadines Prai Penang is as hassle-free as possible.

    Convenient Transport Facilities at Citadines Prai Penang

    At Citadines Prai Penang, guests can enjoy a range of convenient transport facilities that make exploring Penang a breeze. The hotel offers airport transfer services, ensuring a seamless journey from the moment you arrive. Whether you're traveling for business or leisure, the hassle of finding transportation is eliminated, allowing you to relax and focus on enjoying your stay. For those who prefer to drive, Citadines Prai Penang provides a car park onsite. This secure parking facility offers peace of mind, knowing that your vehicle is safe and easily accessible throughout your stay. Whether you're renting a car or driving your own, the convenience of having a dedicated parking space adds an extra layer of comfort to your trip. Additionally, if you prefer to rely on taxis for your transportation needs, the hotel offers a taxi service. With just a simple request at the reception, you can have a taxi arranged for you, ensuring a hassle-free and efficient way to explore the vibrant city of Penang. With these transport facilities at Citadines Prai Penang, your journey in Penang will be smooth and worry-free.

    Delicious Dining Options at Citadines Prai Penang

    Indulge in a delightful culinary experience at Citadines Prai Penang, where you'll find an array of dining facilities to satisfy your cravings. Start your day with a scrumptious continental breakfast served at the hotel's restaurant. Enjoy a wide selection of freshly baked pastries, cereals, fruits, and hot beverages, ensuring you have the perfect start to your day. For guests who prefer halal cuisine, Citadines Prai Penang also offers a halal restaurant on-site. Discover a variety of flavorful dishes prepared with the utmost care and adherence to halal guidelines. Whether you're in the mood for local Malaysian specialties or international favorites, the halal restaurant at Citadines Prai Penang promises a memorable dining experience. With these dining options, you can rest assured that your culinary desires will be well taken care of during your stay at Citadines Prai Penang. Whether you're a breakfast enthusiast or a fan of halal cuisine, the hotel's dining facilities are sure to leave you satisfied and craving for more.

    Spacious and Comfortable Rooms at Citadines Prai Penang

    At Citadines Prai Penang, you can choose from a variety of room types to suit your needs and preferences. The 2-Bedroom Executive offers a generous space of 75 square meters, featuring a comfortable King Bed and 2 Single Beds. For those seeking a little more room to unwind, the 2-Bedroom Premier Room provides 82 square meters of space with the same bedding configuration. If you prefer a more intimate setting, the Studio Premier King room is perfect for you. With a size of 39 square meters, this room offers a cozy retreat with a plush King Bed. Alternatively, the Studio Premier Twin room provides the same size and comfort, but with 2 Single Beds. By booking your stay at Citadines Prai Penang through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates for your chosen room type, ensuring that you get the best value for your money. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make your reservation in just a few clicks. Say goodbye to the stress of searching for the best deals and let Agoda handle all your booking needs for a seamless and enjoyable experience.

    Explore the Vibrant Seberang Perai in Penang, Malaysia

    Nestled in the heart of Penang, Malaysia, Citadines Prai Penang offers easy access to the vibrant district of Seberang Perai. Known for its rich cultural heritage and bustling atmosphere, Seberang Perai is a must-visit destination for travelers seeking an authentic Malaysian experience. Immerse yourself in the local culture as you explore the lively streets of Seberang Perai. Indulge in a gastronomic adventure as you sample a wide array of local delicacies at the countless street food stalls and restaurants. From mouthwatering char kway teow to aromatic nasi kandar, you'll be spoilt for choice. Discover the historical landmarks that dot the area, such as the iconic Butterworth Clock Tower and St. Mark's Church. Dive into the vibrant arts scene at the Seberang Perai Art Gallery, where you can admire captivating exhibitions by local artists. For shopaholics, the nearby Sunway Carnival Mall offers a plethora of retail therapy options, from international brands to local handicrafts. Whether you're a food lover, history buff, or shopaholic, Seberang Perai has something for everyone. Stay at Citadines Prai Penang and immerse yourself in the vibrant atmosphere of this captivating district.

    Convenient Transportation from the Airport to Citadines Prai Penang

    Located in Seberang Perai, Penang, Malaysia, Citadines Prai Penang is easily accessible from the nearest airports. If you are arriving at Penang International Airport, the most convenient way to reach the hotel is by taxi or private transfer. The journey takes approximately 40 minutes, depending on traffic conditions. Taxis are readily available at the airport, and the fare is metered. Alternatively, you can pre-book a private transfer for a hassle-free and comfortable ride to the hotel. Another airport option is Sultan Abdul Halim Airport in Alor Setar, which is approximately 115 kilometers away from Citadines Prai Penang. From the airport, you can take a taxi or arrange a private transfer to the hotel. The journey usually takes around 1.5 to 2 hours, depending on traffic conditions. Regardless of which airport you arrive at, Citadines Prai Penang is conveniently located, providing easy access to the vibrant city of Penang and its many attractions. With comfortable transportation options available, you can start your stay at Citadines Prai Penang with ease and convenience.

    Explore the Vibrant Surroundings of Citadines Prai Penang

    Situated in the heart of Penang, Citadines Prai Penang offers a convenient base for exploring the vibrant surroundings. Just a stone's throw away from the hotel, you'll find a range of landmarks and attractions to enrich your stay. For those in need of dental care, Klinik Pergigian Perai and Klinik Munawar are both within walking distance. Additionally, Hospital Seberang Jaya is nearby, ensuring peace of mind for any medical emergencies. If you're in the mood for shopping, AEON Big is just a short drive away. This bustling mall offers a wide selection of retail outlets, restaurants, and entertainment options. For a fun-filled day out, head to the nearby Water Park, where you can splash around in the pools and enjoy thrilling water slides. For a touch of spirituality, visit the Vinayagar Temple or the Seberang Jaya Mosque, both of which are easily accessible from the hotel. And if you're a sports enthusiast, don't miss the chance to catch a game at SP Arena, where you can cheer on your favorite teams. With its prime location and proximity to these landmarks and attractions, Citadines Prai Penang is the perfect choice for both business and leisure travelers seeking a memorable stay in Penang.

    Delicious Dining Options Just Steps Away

    When it comes to dining options, Citadines Prai Penang's location is a food lover's paradise. Just a short walk from the hotel, you'll find a variety of tantalizing restaurants to satisfy your cravings. Indulge in the rich flavors of traditional Malay cuisine at Restoran Hameediyah, where their famous nasi kandar and murtabak are sure to leave you wanting more. For a taste of authentic Chinese dishes, head over to Bangjie Kitchen Jalan Baru, known for their delectable stir-fried noodles and mouthwatering dumplings. If you're in the mood for some Western comfort food, look no further than McDonald's Megamal Penang, where you can savor their iconic burgers and fries. For a unique dining experience, visit SOHO English Pub & Restaurant, where you can enjoy a hearty British meal and a wide selection of beers on tap. Whether you're in the mood for Japanese izakaya fare or craving some spicy Indonesian cuisine, Citadines Prai Penang's surrounding area has it all. Don't miss the opportunity to try ITTAN Izakaya Icon City's delicious sushi rolls and sake, or the flavorful Indonesian fried chicken at PENYETPENYET.COM MYDIN BUKIT MERTAJAM. For those who love Japanese cuisine, Rakkii Izakaya offers a menu filled with fresh sashimi, sushi, and grilled skewers. Craving some local Chinese dishes? Make sure to check out Restoran Long Siang, where their signature dishes like sweet and sour pork and crispy roasted duck are sure to satisfy your taste buds. Lastly, indulge your sweet tooth with the delectable treats at ZaAs Krispy byMaktam, where you can enjoy a variety of crispy and flavorful kuih and pastries. With such a diverse range of dining options just steps away from the hotel, Citadines Prai Penang ensures that your culinary adventures will be nothing short of extraordinary.

    Shop 'til you drop at Citadines Prai Penang

    Citadines Prai Penang is surrounded by a plethora of shopping landmarks, making it the perfect destination for avid shoppers. Just a stone's throw away, you'll find Mega Mall, a bustling shopping center that offers a wide array of retail outlets, dining options, and entertainment facilities. If you're looking for even more shopping options, Megamall Penang is also within close proximity, featuring a diverse range of stores and boutiques to satisfy all your retail cravings. For car enthusiasts, Auto City Juru and Auto City Penang are nearby, offering a unique shopping experience with a variety of automotive showrooms, accessories shops, and car service centers. With these fantastic shopping landmarks just moments away, Citadines Prai Penang ensures that you'll have an unforgettable retail therapy experience during your stay.

    Affordable Luxury: Experience Comfort at Citadines Prai Penang

    At Citadines Prai Penang, you can enjoy the perfect blend of comfort, convenience, and affordability. With an average room price of just $76, this hotel offers exceptional value for money compared to the average price of a hotel room in Penang, which stands at $69. Nestled in the heart of Penang, Citadines Prai Penang provides a haven for travelers seeking a memorable stay without breaking the bank. The hotel boasts modern and well-appointed rooms that are designed to cater to the needs of both business and leisure travelers. Each room is thoughtfully furnished with contemporary amenities, ensuring a comfortable and relaxing experience throughout your stay. With its competitive pricing, Citadines Prai Penang stands out as a top choice for budget-conscious travelers who do not want to compromise on quality. Whether you are visiting Penang for business or pleasure, this hotel offers an excellent option to enjoy a comfortable stay without exceeding your budget. Book your stay at Citadines Prai Penang today and experience the perfect blend of luxury and affordability.

    A Comfortable Stay with Excellent Service

    Citadines Prai Penang offers a truly comfortable and enjoyable experience for guests. The linen and beds are incredibly comfortable, making it difficult to leave the cozy haven. The apartment itself is spotlessly clean and well-maintained, ensuring a pleasant stay. The presence of a washing and drying machine adds convenience to the overall experience. The staff at Citadines Prai Penang are friendly and helpful, providing excellent service throughout your stay. This new hotel boasts spacious rooms with a hall and kitchen, resembling a studio. Additionally, the rooftop pool is a fantastic feature, allowing guests to relax and unwind. The hotel is also well-suited for couples with children, as it provides complete kitchen equipment for added convenience.

    A Perfect Blend of Comfort, Value, and Exceptional Service

    Citadines Prai Penang in Penang, Malaysia, has garnered an impressive overall rating of 8.8 from satisfied customers. This rating is a testament to the hotel's commitment to providing an exceptional guest experience. With a strong emphasis on value, Citadines Prai Penang offers guests a comfortable and affordable stay without compromising on quality. One of the standout features of this hotel is its excellent facilities, which have earned it a rating of 8.6. Guests can enjoy a range of amenities, including a well-equipped fitness center, a refreshing outdoor pool, and a stylish lounge area. Whether you're looking to stay active or simply relax and unwind, Citadines Prai Penang has something to cater to every guest's needs. Cleanliness is of utmost importance at Citadines Prai Penang, and it shows in the hotel's impressive rating of 8.9. From the lobby to the guest rooms, every corner of this hotel is meticulously maintained and spotlessly clean. Guests can expect a pristine and hygienic environment throughout their stay, ensuring a comfortable and worry-free experience.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.6

    Languages spoken
    • English
    • Chinese [Mandarin]
    • Malay
    Accessibility
    • On-site accessible restaurants / lounges
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Hot tub
    • Pool with view
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast takeaway service
    • Cashless payment service
    • Doctor/nurse on call
    • First aid kit
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    Dining, drinking, and snacking
    • Breakfast [continental]
    • Happy hour
    • Kitchen
    • Restaurant [halal]
    • Restaurants
    Services and conveniences
    • Air conditioning in public area
    • Elevator
    • Food delivery
    • Invoice provided
    • Laundromat
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    For the kids
    • Family room
    • Swimming pool [kids]
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pet-friendly [charges apply]
    • Pets allowed
    • Pets may not be left unattended
    • Safety/security feature
    • Security [24-hour]
    • Service animals are welcome
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Shuttle service
    • Taxi service
    Available in all rooms
    • Accessible by elevator
    • Air conditioning
    • Baby cot (upon request)
    • Closet
    • Desk
    • Electric kettle
    • Fitness club privileges
    • Free bottled water
    • Full kitchen
    • Hair dryer
    • Individual air conditioning
    • In-room safe box
    • Internet access – wireless
    • Ironing facilities
    • Kitchenette
    • Kitchenware
    • Linens
    • Microwave
    • Mirror
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Shower
    • Slippers
    • Sofa
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]

    Location

    No. G01 Menara Sentral, Jalan Juru Sentral, Seberang Perai, Penang, Malaysia, 14000
    Excellent
    Location

    8.9

    Airports
    • Penang International Airport (PEN)
      18.4 km
    • Sultan Abdul Halim Airport (AOR)
      95.0 km
    Public transportation
    • Bukit Mertajam
      3.1 km
    • Simpang Ampat
      8.0 km
    Hospital or clinic
    • Smile Bay
      160 m
    Convenience store
    • 7 Eleven
      770 m
    Cash withdrawal
    • ATM
      720 m

    What's nearby

    Popular landmarks
    • Chew's Jetty
      13.1 km
    • Pinang Peranakan Mansion
      13.4 km
    • Khoo Kongsi
      13.5 km
    • Penang Fort Cornwallis
      13.5 km
    • Armenian Street
      13.7 km
    • Cheong Fatt Tze - The Blue Mansion
      14.2 km
    • Kek Lok Si Temple
      19.0 km
    • Batu Ferringhi Beach
      25.2 km
    • Entopia
      26.9 km
    • Escape Theme Park
      27.0 km
    Nearby landmarks
    • Smile Bay
      160 m
    • Auto City Penang
      590 m
    • Auto City Juru
      590 m
    • Manggalanayagi Amman Temple
      690 m
    • KF Mart
      1.4 km
    • Masjid Tuan Haji Mohd Desa
      1.9 km
    • HH Farmasi
      1.9 km
    • Kolam Rekreasi Sungai Rambai
      2.0 km
    • Masjid Tok Lebai Hashim
      2.0 km
    • Sunnyfresh Fruit & Vegetable Sdn Bhd
      2.0 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-4 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 5-11 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
    • Pets are allowed with additional charges and payment will be collected at the property. Proof of vaccination and approved certificates are required. Terms and Condition applies. Please contact the property for further details and charges. Property has the right to decline pet stay if they are not qualified as per the Terms and Conditions.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Getting around
    • Airport transfer fee108 MYR
    • Distance from city center23km
    • Travel time to airport (minutes)40
    Extras
    • Breakfast charge (unless included in room price)50 MYR
    The property
    • Non-smoking rooms/floorsno
    • Number of bars/lounges0
    • Number of floors39
    • Number of restaurants0
    • Number of rooms 168
    • Room voltage240
    • Year property opened2021
    • Most recent renovation2021

    Property announcements

    All guests must pay deposit of MYR 200 per room upon check-in.

    Reviews of Citadines Prai Penang from real guests

    Provided by verified guests of Agoda
    8.6
    Cleanliness8.9
    Location8.9
    Value for money8.8
    Service8.7
    Facilities8.6
    High score for Penang
    Rating
    9+ Exceptional (284)
    8-9 Excellent (51)
    7-8 Very Good (67)
    6-7 Good (12)
    <6 Below Expectation (37)
    Showing 451 verified guest comments
    12345
    10.0
    Exceptional
    Ange from Malaysia
    Family with teens
    2-Bedroom Executive
    Stayed 1 night in April 2023

    Enjoyed the stay and will be back.”

    The two-bedroom executive was spacious and extremely clean which was perfect for our family of adults. The pool and gym were maintained well. Breakfast was a decent affair and staffs were very friendly and helpful throughout our stay. Drinking filtered water is provided (refill near the lift) and the reduce waste concept is extremely commendable.

    Reviewed April 08, 2023

    Hi Ange, Thank you for staying with us for your recent visit. It is a great honor for us to be chosen among the many hotels and residence available. Regards, Kae Residence Manager

    Responded April 08, 2023
    Citadines Prai Penang
    10.0
    Exceptional
    Jacqueline from Singapore
    Couple
    Studio Premier Twin
    Stayed 1 night in March 2023

    Comfortable room, friendly staff”

    The rooms are clean, comfortable and big. It has a living room, a kitchenette, a separate bedroom and bathroom. The infinity swimming pool is at the 40th floor. It has a beautiful view. The gym is beside the swimming pool & jacuzzi There’s a coin operated laundry room where you can wash & dry your clothes

    Reviewed March 19, 2023

    Hi Jacqueline, Thank you for taking the time to share your experience. We are glad you have enjoyed your stay with us. We hope to welcome you back on your next visit. Best regards, Kae Residence Manager

    Responded March 20, 2023
    Citadines Prai Penang
    10.0
    Exceptional
    Joleen from Malaysia
    Family with young children
    2-Bedroom Premier Room
    Stayed 2 nights in December 2021

    Great Staycation but Much Room for Improvement”

    This is a new hotel, just opened in November 2021 thus all their rooms, facilities and equipments are still brand new and in a good condition. The hotel has a washer cum dryer, bathtub (for Executive category) and microwave at their kitchenette. Check-in was a little slow due to lack of staff at the front desk. Breakfast was pre-packed probably due to Covid-19 restrictions but it was not not attractive enough and they definitely could do way much better - they gave the same breakfast for 2 days (bread with cheese, cereal with yoghurt which quickly turned soggy, mini sausage (day 1) & scrambled eggs (day 2)). I switched on the housekeeping bell when I went out on the 2nd day morning thinking it would work but later found out that no housekeeping was done (the switch was probably not working) and so I had to request through the front desk later that night just to especially clear the rubbish (rubbish bin was too small) and replenish the toiletries. When I visited the swimming pool and gym in the evening during my stay, there were hardly any staff manning the pool towel & gym counter. Once, I witnessed the pool towels packed in baskets (probably already soiled and will be sent to laundry) but there are some towels strewn about on the floor and it's not a very hygienic sight to behold. However, on the bright side, a huge Kudos to the hotel's team on their follow-ups. When we requested any service (maintenance / housekeeping), they'd be sure to follow up with a visit or a call...now that's five star service! Location is strategic with many F&B outlets just across the road. Juru Auto City at one end of the road and Icon City at the other end...both nearby. Parking is convenient at the front of the hotel on first come-first serve basis and more parkings at Level 5 above. Anyway, despite the shortcomings above, I did enjoy my 3d 2n staycation after the prolonged MCO and I look forward to my next stay.

    Reviewed December 28, 2021

    Dear Joleen, Thank you for taking the time to share your experience on the recent stay. Glad you thoroughly enjoyed it apart from certain areas flagged that would require our attention. We hope to provide you with our hospitality once again on your next trip. Best regards, Kae Residence Manager

    Responded March 12, 2022
    Citadines Prai Penang
    10.0
    Exceptional
    Kavitha from Malaysia
    Family with young children
    2-Bedroom Executive
    Stayed 2 nights in October 2022

    No regrets, the best pick in mainland ”

    Stayed here more than 5x. Lots of food choices. Easy access to Juru highway. Staffs are very accommodating. Rooms are very clean. N lastly I love their pool view.

    Reviewed March 31, 2023

    Hi Kavitha, Thank you for sharing your thoughts on your recent stay. We are glad you enjoyed your stay. If you do have a chance in returning, we'll be more than happy to be your accommodation host again! Regards Kae Residence Manager

    Responded April 02, 2023
    Citadines Prai Penang
    10.0
    Exceptional
    Nur from Malaysia
    Group
    2-Bedroom Executive
    Stayed 1 night in December 2021

    Best of the best! Recommended for family! ”

    Room: spacious, clean, brand new furniture, have fully equip kitchen Toilet: very clean w towel & water pressure is excellent Staff: friendly & helpful, I booked two room of 2 bedroom apt n should be pay for depo for 2 room but the receptionist only collect depo for one room, it so considerate. Parking : ample space Swimming pool: good! Operate until 10pm w jacuzzi Only ( -) : the lift is only 2 for all floor, so it takes time to go for pool n check out

    Reviewed January 02, 2022

    Dear Nur, Thank you for taking your time to share your experience. We are glad you have enjoyed your stay with us. We hope to welcome you back on your next visit. Best regards, Kae Residence Manager

    Responded January 02, 2022
    Citadines Prai Penang
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss