Zelo dobro 8,0
temelji na775 ocenah

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Zelo dobro



od 775 ocen
  • Čistoča 8,1
  • Infrastruktura 7,0
  • Lokacija 8,0
  • Udobnost/standard sobe: 8,2
  • Storitve osebja: 8,4
  • Kakovost glede na ceno 8,4
  • Hrana/postrežba: 7,2
Razvrsti po

Wendy iz Avstralija
Skupina
Nadstandardna s pogledom na mesto
Bival/-a eno noč oktober 2013
Memorable, fulfilling and excellent
Hoan, Nguyen, Anna
My stay at serenity was just that. The staff are incredible, there is nothing that they won't do for you. They are so accessible, friendly, kind and accommodating. I couldn't recommend this hotel highly enough. Although the hotel itself is exemplary, it's nothing compared to the incredible staff that are there for you every step of the way. Thank you especially to Hoan, you always greeted us with a welcoming smile and 'nothing is a problem' attitude. Thank you Hoan, your the best. Kind regards, Tracey
Ocenjeno 13 november 2013

HO iz Malezija
Družina z mlajšimi otroki
Nadstandardna s pogledom na mesto
Bival/-a 2 noči november 2013
Good for Value and location
Clean, Good service and comfortable
Very happy with good staff service and they really to change the room for us when we like the room at lift level.
Ocenjeno 11 november 2013

HO iz Malezija
Družina z mlajšimi otroki
Luksuzna
Bival/-a eno noč november 2013
Good Location and best value
Clean and comfortable
very Good service by the Staff, around here a lot of shop surrounding. You can take Taxi only 30,000 dong go to night market if you want buy some low cost products. Only take 15 min by taxi cost 40,000 dong to Lake.
Ocenjeno 07 november 2013

Peter iz Avstralija
Samostojni potnik
Luksuzna
Bival/-a 3 noči oktober 2013
Great base to view Hanoi
Central, friendly staff, clean.
Very good loved it. Staff have good English and Chinese. Very good location
Ocenjeno 13 oktober 2013

Kosol iz Tajska
Skupina
Luksuzna
Bival/-a 3 noči september 2013
Bravo
Excellent service mind, friendly staffs, reasonable price
Hotel located nearby market, staffs are very friendly and excellent service mind. The rate of the hotel is reasonable and service mind are beyond our expectation. Thank you to Mr. Son the manager, Mr..Juan and all staffs for take care our group the best.
Ocenjeno 08 oktober 2013

Peter iz Velika Britanija
Par
Hotelski apartma z zakonsko posteljo
Bival/-a 2 noči maj 2013
Friendly and helpful staff in a great hotel
Friendly, attentive staff, great choice for breakfast, big room and terrace
Everything was perfect, from the pick-up they arranged for us at the airport to our departure. Comfortable bed, great breakfast with plenty of choice and good room service. Finally but not least the staff who went over and above their call of duty to help.
Ocenjeno 05 oktober 2013

Andrea iz Italija
Poslovni potnik
Luksuzna
Bival/-a 3 noči september 2013
Comfortable and value for money
Location, comfort and price
Hotel is small but very clean and with nice and attentive staff. Price is also very good
Ocenjeno 04 oktober 2013

Alan iz Velika Britanija
Samostojni potnik
Luksuzna
Bival/-a eno noč september 2013
Very friendly staff
Location, staff friendliness and rooms
The staff went out of their way to,find my phone when I left it in a taxi. Thank you
Ocenjeno 02 oktober 2013

Aino iz Malezija
Par
Luksuzna
Bival/-a 2 noči september 2013
Great attentive staffs
Friendliness, Clean rooms, Near to attractions
It was very lovely, the staffs were so friendly and attentive to our needs. The receptionist even spent some time to explain major attractions in Hanoi and suggesting us how to get there. A budget hotel that is value for money and beyond customer service experience!
Ocenjeno 24 september 2013

David iz
Skupina
Luksuzna
Bival/-a eno noč junij 2013
GOOD
attentive staff, nice location and affordable
The stay was all good for a budget hotel like this. Clean rooms, with toiletries, breakfast included, friendly and attentive staff. What more could you ask for.
Ocenjeno 11 september 2013


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