AVANI Sepang Goldcoast Resort
AVANI Sepang Goldcoast Resort
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Luksuzna - kopalnica AVANI Sepang Goldcoast Resort
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ODPRI ZEMLJEVID AVANI Sepang Goldcoast Resort
ODPRI ZEMLJEVID
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Lokacija
7,0
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AVANI Sepang Goldcoast Resort

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7,3
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Izbira sobe
7,9
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Three Bedroom Villa
Three Bedroom Villa
...
  • Pogled: Ocean
  • 232 m²/2497 ft²
  • 2 enojni postelji in 1 zako...
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Vila z 2 spalnicama (Two Bedroom Villa)
Vila z 2 spalnicama (Two Bedroom Villa)
...
  • Pogled: Ocean
  • 122 m²/1313 ft²
  • 2 enojni postelji in 1 kral...
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Luksuzna (Superior)
Luksuzna (Superior)
...
  • Pogled: Ocean (delni pogled...
  • 52 m²/560 ft²
  • 2 enojni postelji ali 1 fra...
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Družinska vila (Family Villa)
Družinska vila (Family Villa)
...
  • Pogled: Ocean (delni pogled...
  • 82 m²/883 ft²
  • 2 enojni postelji in 1 kral...
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Posebna ponudba (Special Deal)
Posebna ponudba (Special Deal)
...
  • Pogled: Ocean (delni pogled...
  • 82 m²/883 ft²
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Luksuzna soba - vključuje neomejeno število vodnih in kopenskih športnih aktivnosti (Superior with Unlimited Water & Land Sports Activities)
Luksuzna soba - vključuje neomejeno število vodnih in kopenskih športnih aktivnosti (Superior with Unlimited Water & Land Sports Activities)
...
  • Pogled: Ocean (delni pogled...
  • Tuš
  • 2 enojni postelji
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2-sobna vila - vključuje neomejeno število vodnih in kopenskih športnih aktivnosti (2-Bedroom Villa with Unlimited Water & Land Sports Activities)
2-sobna vila - vključuje neomejeno število vodnih in kopenskih športnih aktivnosti (2-Bedroom Villa with Unlimited Water & Land Sports Activities)
...
  • Pogled: Ocean
  • Tuš & kopalna kad
  • 2 enojni postelji in 1 veli...
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Družinska vila - vključuje neomejeno število vodnih in kopenskih športnih aktivnosti (Family Villa with Unlimited Water & Land Sports Activities)
Družinska vila - vključuje neomejeno število vodnih in kopenskih športnih aktivnosti (Family Villa with Unlimited Water & Land Sports Activities)
...
  • Pogled: Ocean (delni pogled...
  • Tuš & kopalna kad
  • 1 velika kraljevska postelj...
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Standardna vila (Villa Standard)
Standardna vila (Villa Standard)
...
  • 82 m²/883 ft²
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Standardna družinska (Standard Family)
Standardna družinska (Standard Family)
...
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    Zadnji komentarji strank

    Ocene Agoda (6627)Ocene Booking.com (3755)
    Čistoča7,7
    Infrastruktura7,1
    Lokacija7,0
    Udobnost in kakovost sobe7,9
    Storitev7,7
    Kakovost glede na ceno6,9
    Posredovano s strani preverjenih gostov Agoda
    Filtriraj komentarje gostov po:
    Jezik
    English
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    繁體中文 (香港)
    več
    Vrsta sobe
    Vila z 2 spalnicama
    Three Bedroom Villa
    Luksuzna
    Družinska vila
    Prikazanih 5143 komentarjev od preverjenih gostov
    12345
    2,8
    Kok iz Singapur
    Družina z mlajšimi otroki
    Družinska vila
    Bival/-a eno noč junij 2018
    Not value for money”
    Swimming pool is small, crowded and murky. Facilities not clearly stated. Required to pay RM30 for parking fee near the lobby every entrance required another RM10!
    Ocenjeno 23 junij 2018
    10,0
    Vrhunsko
    Yew iz Singapur
    Par
    Luksuzna
    Bival/-a 2 noči maj 2018
    no”
    no
    Ocenjeno 23 junij 2018
    8,0
    Fantastično
    Shadat iz Singapur
    Družina z mlajšimi otroki
    Družinska vila
    Bival/-a 2 noči junij 2018
    Coastal getaway”
    The location is great. Not too far from KL and easy to get to. FAMILY Villa was very spacious and suitable for 3 kids 2 adults especially with two separate bathrooms. The negative was strong lingering odour of urine, also plumbing needs attention. The Bila Bila restaurant was terrible in serving food as kitchen service was very her slow. We waited hour and quarter for simple meal order and this was after peak time. The pool was a little on small side for a resort of this size. We had to wait 1 hour for a buggy to pick us up from room on departure despite calling 4 times. So some service issues otherwise nice for a short break.
    Ocenjeno 23 junij 2018
    6,0
    Mun iz Singapur
    Družina z mlajšimi otroki
    Družinska vila
    Bival/-a eno noč junij 2018
    Food”
    Limited food options outside hotel
    Ocenjeno 22 junij 2018
    Dear Mun, Thank you for taking the time to share your feedback. Our resort has a total of seven restaurants for our guests’ culinary option with a choice of local, Chinese and international cuisine offerings and the prices varies depending on choice of menu. Our Boutique which is located at the Club House has a convenience store and our mobile convenience cart is available on weekends. We look forward to welcome you back in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    5,2
    Jau iz Malezija
    Par
    Luksuzna
    Bival/-a eno noč junij 2018
    Need to have more improvements on the facilities and food. ”
    Variety of Food is limited but paying hight prices. less outdoor activities
    Ocenjeno 22 junij 2018
    7,6
    Zelo dobro
    CHEW iz Malezija
    Par
    Luksuzna
    Bival/-a eno noč maj 2018
    Quality Time with Beloved”
    Having quality time with beloved. Highly recommended for couple and families. Another paradise in Malaysia. Soothing music welcomed us ahead. The environment is just near to perfect. Hope that management could maintain their services. Definitely will visit again.
    Ocenjeno 21 junij 2018
    Dear Chew, Thank you for taking the time to share your feedback. We are happy to note that our brand proposition of ‘The Details that Matter’ making meaningful connection to all our guests have certainly reached you. Your kind words will certainly inspire our team to continue on delivering memorable experience. My team and I are looking forward to welcome you again in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    5,2
    Azlan iz Malezija
    Družina z mlajšimi otroki
    Vila z 2 spalnicama
    Bival/-a 2 noči junij 2018
    Bad service, every thing have to wait and complaint several time to get any service”
    - we arrived and check in at 3pm but only got a room more than an hour later after complaining to several 'managers' as rooms not ready in time, should have more cleaners during peak period - buggy service very slow and sometime just not turned up, free bicycles are also not enough for all guests as our room is far we need to get buggy or ride bicycle even to the swimming pool or bfast area - rental bicycle with locks were broken as other guest trying to steal our rental bike at front of main lobby area - breakfast no variety, same menu each day and not enough, very slow to refill , we gave up waiting for the refill - foods are very overprice at the restaurant and room service considering the small portions - parking is not enough, during checkout we hv to wait and buggy assign after several time request as there is no van to take to offsite car park area - avani kids is a dissappointment - beach activity and facility not great -very tiny swimming pool for such a large resort
    Ocenjeno 21 junij 2018
    Dear Azlan, Thank you for taking the time to share your feedback. My sincere apologies for the inconvenience you have experienced during your stay. It is our utmost priority to provide our guests with a memorable experience and we regret to know that the resort didn’t live up to your expectation. Rest assured that your comments on areas for improvement have been addressed with the team for immediate corrective action respectively. We hope you will continue to support us and will return in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    9,2
    Vrhunsko
    ISMAYA iz Malezija
    Par
    Luksuzna
    Bival/-a eno noč junij 2018
    Best sweet escape”
    We were here to celebrate my husband’s birthday and we had such a great time. The room is clean and so peaceful. The staff is so friendly too.
    Ocenjeno 21 junij 2018
    Dear Ismaya, Thank you for taking the time to share your feedback. I am delighted that you have chosen us to be the destination to celebrate your husband’s birthday. We are happy to note that our brand proposition of ‘The Details that Matter’ making meaningful connection to all our guests have certainly reached you. Your kind words will certainly inspire our team to continue on delivering memorable experience. We hope you will continue to support us and will return in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    6,4
    Prijetno
    Shahrin iz Malezija
    Družina z mlajšimi otroki
    Družinska vila
    Bival/-a eno noč junij 2017
    A bit expensive”
    Probably more suitable for honeymooners
    Ocenjeno 21 junij 2018
    Dear Shahrin, Thank you for taking the time to share your feedback. Our resort is known as one of the best destination not only for honeymooners but also for family getaway with reasonable rate. We hope you will continue to support us and will return in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
    Odgovorjeno 22 junij 2018
    AVANI Sepang Goldcoast Resort
    10,0
    Vrhunsko
    Ahmad iz Malezija
    Par
    Luksuzna
    Bival/-a 2 noči februar 2018
    BEAUTIFUL GATEWAY”
    We stayed for 2 nights and truly enjoying the time spent....the service was really good...
    Ocenjeno 21 junij 2018
    Dear Ahmad, Thank you for taking your time to share your experience during your stay with us. We are pleased to hear that you and your family have enjoyed your stay with us. Your positive review has certainly inspired the team to continue in delivering and creating memorable experiences for our valued guests. My team and I are looking forward to welcome you again in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    5,2
    Li iz Malezija
    Skupina
    Družinska vila
    Bival/-a eno noč junij 2018
    Nice rooms but terrible F&B”
    I was here on a public holiday with my family and siblings. We occupied 3 villas. While the rooms are comfortable and sizable but housekeeping was not the least complete having left out the toiletries and floor mat. As a big name resort “Avani”, the quality of food is not acceptable. Having paid RM92/person for a buffet dinner I feel reaped off. Food was cold, the beef rendang was hard as a rock, the fish was fouled (but yet was served!), cold porridge for dinner and breakfast not to mention serving frozen roti prata that has been charred to blackness. It’s simply not worth the trip even for the beaches. Not missing out on anything.
    Ocenjeno 20 junij 2018
    Dear Li, Thank you for taking the time to share your feedback. Please accept our apologies for the inconvenience we had caused due to the missed out of toiletries and floor mat. Rest assured that your observation on the food quality is currently being reviewed with the team to ensure that our culinary standard to the level where we can meet and exceed every expectation of our highly appreciated guests. We hope you will continue to support us and will return in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    7,6
    Zelo dobro
    Yasmin iz Malezija
    Družina s starejšimi otroki
    Vila z 2 spalnicama
    Bival/-a eno noč junij 2018
    Can be improved ”
    Overall the room is spacious & clean. The view from the balcony is fantastic as luckily I got a room with full sea view. The only complains are on check-in process, buggy & breakfast. I read lots of complains regarding slow check-in and I also experienced the same way. It was very slow. The frequency of the buggy also need to be increased. The breakfast not up to my expectation considering this is a five star hotel. I'd tasted more delicious & better varieties in three/four star hotel before.
    Ocenjeno 20 junij 2018
    Dear Yasmin, Thank you for your feedback. We are delighted to note that our brand proposition of ‘The Details that Matter’ making meaningful connection to all our guests have certainly reached you. While we appreciate your kind words, please accept our apologies for the inconvenience we had caused due to the check in process and our buggy services. It is an area which is under consideration to increase the number of buggies to ensure that our service standards are met. Rest assured that your observation on the breakfast standard and varieties will certainly be reviewed with the team to bring our services to the level where we can meet and exceed every expectation of our highly appreciated guests. We hope you will continue to support us and will return in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
    Show more
    AVANI Sepang Goldcoast Resort
    7,6
    Zelo dobro
    Siti iz Singapur
    Skupina
    Družinska vila
    Bival/-a 3 noči marec 2018
    A nice getaway from the city”
    We stay in a 2 bed room villa, which is near the main trunk and a stone's throw from the restaurants. Food selection wise is good, not fantastic but good and warm. Room service is fantastic. Also they supplied us with lots of bottle water. I was worried that we do not have enough drinking water. It is good that they had buggies going to and fro from the front desk to the rooms and also to the other restaurant on the beach. Just notify the staff and they will activate the buggy to fetch and send you to the club house and to the main lobby. One thing that I am not very pleased what the fact that we actually booked a bigger vehicle for airport transfer from the hotel. But was swapped to a smaller vehicle that 4 adults and 1 child had to squeeze into... with the driver that would be 5. Good thing it is not a 2 hours ride but 40ish minutes was bad enough. The transportation company in charge should have more bigger vehicles to support the customers.
    Ocenjeno 20 junij 2018
    Dear Siti, Thank you for taking the time to share your feedback. It is wonderful to read that you and your family had enjoyed your stay with us. Your positive review is very much appreciated and has most certainly inspired the team to continue on delivering memorable experiences for our valued guests. The airport transfer services is operated by our appointed vendor and I will definitely address this matter in ensuring that corrective measures are in place. We hope you will continue to support us and will return in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    7,6
    Zelo dobro
    Gina iz Malezija
    Družina z mlajšimi otroki
    Three Bedroom Villa
    Bival/-a eno noč junij 2018
    Weekend Staycation with Family”
    Despite reading mixed reviews from travellers who have stayed in Avani before, i personally feel that it is a good family resort. We stayed in a 3-bedroom villa and while it is slightly pricier than booking 2 units of 2 bedroom villas, it is well worth it to have everyone under one roof as the hotel is huge with almost 390 villas and rooms. So, you may not necessarily get 2 villas next to one another especially during peak period. Our villa 523 is highly recommended for a big family as it is spacious enough to accommodate 6 adults and 2 kids. Interior wise - very resorty, clean and nice although a bit dated. Aircond was good - super cold which the kids loved. Water pressure/hot water was also good. Wifi - so-so and has limited number of users. Our balcony comes with one of the most stunning sunsets, so please ask for this villa if you are booking a 3-bedroom villa. On the hindsight- buggy services could be better, pool should be bigger and pls provide face and hand towels in the room.
    Ocenjeno 19 junij 2018
    Dear Gina, Thank you for taking the time to share your feedback. It was our pleasure to have you as our guest and I am pleased that you and your family have enjoyed your stay with us. We are delighted to note that our brand proposition of ‘The Details that Matter’ making meaningful connection to all our guests have certainly reached you. Rest assured that all your points mentioned here will be discussed with the team as an improvement plan where we can meet and exceed every expectation of our highly appreciated guests. For your information, our swimming pool is in the list of our next enhancement project which is expected to start by end of June 2018. My team and I are looking forward to welcome you again in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    6,0
    Anita iz Malezija
    Par
    Luksuzna
    Bival/-a eno noč maj 2018
    Below expectations ”
    For such a costly and supposedly high class place, it was disappointing. Room cleanliness can be improved. Receptionist needs to be better trained. Check out lines need to be clearly demarcated. Public pool is too small and exposed. Would have been great if the rooms had their own mini-pools. Good for the experience but probably won't go back again.
    Ocenjeno 19 junij 2018
    Dear Anita, Thank you for taking the time to share your feedback. It is our utmost priority to provide our guests with a memorable experience and we regret to know that the resort didn’t live up to your expectations. Rest assured that your comments on areas for improvement have been addressed with the team for immediate corrective action respectively. We hope you will continue to support us and will return in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
    Show more
    AVANI Sepang Goldcoast Resort
    6,8
    Prijetno
    SITI iz Malezija
    Družina s starejšimi otroki
    Družinska vila
    Bival/-a eno noč junij 2018
    poor service during peak season”
    the check in and check out was very slow. We queued for 30mins and additional 15mins wait because the room wasnt ready (it was already 4pm)! This is not fair for people who paid more during peak season, with poor check in service. Buggy was slow for our check out. After 1.5 hrs wait, we decided to cycle ourselves with the luggages to the lobby. And there was no special counter for check out. Another queue along with those who want to book, check in or inquiry. Pls hire more people to manage huge crowd or simplify your processes. Breakfast was average, again, late to refill food. Other than that, the room was excellent, nice view, clean beach and love the bicycles.
    Ocenjeno 19 junij 2018
    Dear Siti, Thank you for taking the time to share your feedback. Our resort aims to understand the needs and wants of our guests so that we can focus on the details that matter most to our valuable clients. While we appreciate your compliments, we have also taken note on your feedback on the check in and check out process as well as our buggy services. Your concern on this issues will certainly be reviewed with the team to bring our service to the level where we can meet and exceed every expectation of our highly appreciated guests. We hope you will continue to support us and will return in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    6,8
    Prijetno
    Harith iz Malezija
    Družina z mlajšimi otroki
    Družinska vila
    Bival/-a eno noč junij 2018
    Bad manage for buggy services”
    This was my 2nd holiday / trip that stayed at your AVANI. We booked 2 family villa. This stay was not a good stay. Fistly, I felt the services for BUGGY is quite bad. You have not enough driver or Buggy. We called to book for buggy service, it was not came. We called few times, the answer was they are too busy. Even when we have quite a lot of luggage when checked out, called earlier 30 minutes, but yet to come, in the end...we walked to BILABILA to wait for buggy. And men are grabbed bike cycle to check out building. Let the kids, wife, my 80+ mum and a pregnant daughter waited for buggy. This was very bad services provided ! Secondly, we had our meal after we check in about 3pm. We ordered some foods, and we waited for hour to have all our foods arrived. All foods and drinks served to us 1 by 1. And was told that they needed to french fried from other outlet. And was served with mash patato. We quite disoppointed with this kind of service from a prestige hotel or resort.
    Ocenjeno 19 junij 2018
    Dear Harith, Thank you for taking your time to share your experience during your stay with us. I am most concerned to learn of the unfortunate situation and please accept my sincere apologies for the inconvenience you and your family had to bear. It is our utmost priority to provide our guests with a memorable experience and we regret to know that the resort didn’t live up to your expectations. Rest assured that your feedback on the issues mentioned will definitely assist us in our efforts to continually improve our resort in every aspect. We hope to welcome you and your family to our resort again. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    8,0
    Fantastično
    Sujarthanan iz Malezija
    Družina z mlajšimi otroki
    Luksuzna
    Bival/-a eno noč junij 2018
    Fantastic and good staff ”
    Great vacation with family , clean and room are spacious , staff are very nice and always have a smile in their face.. Thanks ...shamsul for helping us to guide few places.. very nice man
    Ocenjeno 19 junij 2018
    6,4
    Prijetno
    Winnie iz Malezija
    Skupina
    Družinska vila
    Bival/-a eno noč marec 2018
    walking distance to room is too far, golf cart turnover is low ”
    I was arranged to a room quite far awar from waiting hall, number of golf cart is low, hence the queue is long to wait for golf cart to come pick us up. Recommend to increase the number of golf carts. Check in time is also long, waited for more than half an hour, we only get our room card. Overall the stay was good. The only demerits are the waiting time for golf cart and check in time.
    Ocenjeno 18 junij 2018
    Dear Winnie, Thank you for taking the time to share your feedback. I also wish to thank you for bringing to our attention on our buggy services. It is an area which is under consideration to increase the number of buggies to ensure that our service standards are met. Once again, thank you and we look forward to welcome you back. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    8,4
    Fantastično
    Cheng iz Malezija
    Družina s starejšimi otroki
    Družinska vila
    Bival/-a eno noč junij 2018
    Thd hotel is nice. However there isn't have enough car park in side the hotel compound.”
    We need to park our car outside the hotel. The hotel shall prepare enough car park for all guests. The buggy car service is not frequent. There are vacant buggy around and more buggy for own staffs rather than for guests.
    Ocenjeno 18 junij 2018
    Dear Cheng, Thank you for taking the time to share your feedback. It was our pleasure to have you as our guest and I am pleased that you had enjoyed your stay. Parking in the resort compound is reserved for valet parking only. AVANI Sepang Goldcoast Resort has a free carpark across the main entrance. Our shuttle van are available to ferry the guests from the car park to the hotel. I also wish to thank you for bringing to our attention on our buggy services. It is an area which is under consideration to increase the number of buggies to ensure that our service standards are met. Once again, thank you and we look forward to welcome you back. Best regards, General Manager, AVANI Sepang Goldcoast Resort
    Show more
    AVANI Sepang Goldcoast Resort
    12345
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