Grand Emperor Hotel
Grand Emperor Hotel
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Nadstandardna soba - kopalnica Grand Emperor Hotel
Nadstandardna soba - kopalnica
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avla Grand Emperor Hotel
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avla Grand Emperor Hotel
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Fitnes center Grand Emperor Hotel
Fitnes center
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ODPRI ZEMLJEVID Grand Emperor Hotel
ODPRI ZEMLJEVID
Fantastično
Lokacija
8,9
Poglej vse 53 fotografije Grand Emperor Hotel
Poglej vse 53 fotografije
Odstranjeno iz priljubljenih

Grand Emperor Hotel

Odlična lokacija
- 240 metrov od mestnega središča
- Pokaži, kaj je v bližini
Fantastično
Temelji na 1225 ocenahPoglejte, kaj pravijo gostje
8,3
/
10
Fantastično storitev
8,4
96% bi priporočilo svojemu prijatelju
Kakovost glede na ceno8,0
Razdalja do središča mesta1. Km
Ocena lokacije8,9
Najbližje letališčeMednarodno letališče Macau (MFM) - Macao
Razdalja do letališča5,1 km
  • Letališki transfer

  • V vseh sobah brezplačen Wi-Fi

  • Menjalnica

  • Savna

Izbira sobe
8,4
Odlično
Udobje & kakovost sobe
7 popotnikov si trenutno ogleduje to namestitevRezervirajte zdaj, preden bo prepozno!
Soba višjega razreda (Executive Room)
Soba višjega razreda (Executive Room)
...
  • Velikost sobe: 33 m²/355 ft...
  • Pogled: Mesto
  • 2 enojni postelji ali 1 kra...
Za ogled cen vnesite datume
Družinska soba (Family Room)
Družinska soba (Family Room)
...
  • Velikost sobe: 48 m²/517 ft...
  • Pogled: Mesto
  • 1 enojna postelja in 1 kral...
Za ogled cen vnesite datume
Luksuzna soba (Superior Room)
Luksuzna soba (Superior Room)
...
  • Velikost sobe: 32 m²/344 ft...
  • Pogled: Mesto
  • 2 enojni postelji ali 1 fra...
Za ogled cen vnesite datume
Garsonjera višjega razreda (Executive Studio)
Garsonjera višjega razreda (Executive Studio)
...
  • Velikost sobe: 45 m²/484 ft...
  • Pogled: Mesto
  • 1 kraljevska postelja
Za ogled cen vnesite datume
Hotelski apartma z zakonsko posteljo (Queen Suite)
Hotelski apartma z zakonsko posteljo (Queen Suite)
...
  • Velikost sobe: 222 m²/2390 ...
  • Pogled: Mesto
  • 1 francoska postelja
Za ogled cen vnesite datume
Nadstandardna soba (Deluxe Room)
Nadstandardna soba (Deluxe Room)
...
  • Velikost sobe: 20 m²/215 ft...
  • Pogled: Mesto
  • 1 francoska postelja ali 2 ...
Za ogled cen vnesite datume
Soba višjega razreda (Executive Room)
Soba višjega razreda (Executive Room)
...
  • Velikost sobe: 33 m²/355 ft...
  • Tuš & kopalna kad
  • 1 francoska postelja ali 2 ...
Za ogled cen vnesite datume
Garsonjera višjega razreda (Executive Studio)
Garsonjera višjega razreda (Executive Studio)
...
  • Velikost sobe: 50 m²/538 ft...
  • Tuš & kopalna kad
  • 1 velika kraljevska postelj...
Za ogled cen vnesite datume
Hotelski apartma z zakonsko posteljo (Queen Suite)
Hotelski apartma z zakonsko posteljo (Queen Suite)
...
  • Velikost sobe: 222 m²/2390 ...
  • Tuš & kopalna kad
  • 2 kraljevski postelji
Za ogled cen vnesite datume
Družinska soba (3 odrasli) (Family Room (3 Adults))
Družinska soba (3 odrasli) (Family Room (3 Adults))
...
  • Velikost sobe: 32 m²/344 ft...
  • Tuš & kopalna kad
  • 1 enojna postelja in 1 veli...
Za ogled cen vnesite datume
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Več o Grand Emperor Hotel

Več o Grand Emperor Hotel

Opis

Prikaži več

Razdalje in osnovne nujne lokacije

Prikazane razdalje so ravne črte na zemljevidu. Dejanske potovalne razdalje se lahko razlikujejo.
Pokaži manj

Lastnosti

Pokaži manj

Kaj je v bližini

Prikazane razdalje so ravne črte na zemljevidu. Dejanske potovalne razdalje se lahko razlikujejo.
Prikaži več

Namestitvena politika za goste

Pokaži manj

Uporabne informacije

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Pomembno obvestilo

The swimming pool is now opened to in-house guests.

Zadnji komentarji strank

Ocene Agoda (1225)Ocene Booking.com (515)
8,3
/
10
Čistoča8,4
Infrastruktura7,9
Lokacija8,9
Udobnost in kakovost sobe8,4
Storitev8,4
Kakovost glede na ceno8,0
Posredovano s strani preverjenih gostov Agoda
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več
Vrsta sobe
Luksuzna soba
Soba višjega razreda
Garsonjera višjega razreda
Družinska soba
Prikazanih 1000 komentarjev od preverjenih gostov
12345
8,4
Fantastično
Xiu iz Singapur
Družina z mlajšimi otroki
Soba višjega razreda
Bival/-a 2 noči oktober 2018
Great Location”
Walking distance to main walking street and restaurants nearby. Free shutter to the city studio which located at cotai. Good spread of breakfast. Small hiccups on matter, but the services revovery were very good and fast. Free cake and room decorations for my family celebration. Customer relations really did a great job.
Ocenjeno 18 oktober 2018
7,6
Zelo dobro
Pui iz Malezija
Družina z mlajšimi otroki
Luksuzna soba
Bival/-a 2 noči september 2018
Good location, next to Mall”
Location was good. Room is big & clean. Requested a non smoking room with bath tub and the staff have provided me. Thank you so much. Walking distance to Ruin St Paul. There is mall next to the hotel. Quite convenient as you can get anything nearby. Will recommend to friends and family.
Ocenjeno 13 september 2018
Dear Pui , Thank you for staying with us and for sharing your wonderful review with us here. We’re happy to read that you had a pleasant stay with us. We’re also delighted to know that you enjoyed the room and location. Thank you once again. We look forward to welcoming you back soon. Best regards Jenny Zhao Assistant Front Office Manager
Odgovorjeno 16 september 2018
Grand Emperor Hotel
10,0
Vrhunsko
MEI iz Kitajska
Par
Luksuzna soba
Bival/-a 2 noči avgust 2018
Nice Hotel to be Stayed”
All the staff are so nice and helpful, room area is same as described and tidy.
Ocenjeno 03 september 2018
10,0
Vrhunsko
jenny iz Malezija
Par
Bival/-a 3 noči december 2017
GOOD”
GOOD
Ocenjeno 03 julij 2018
Dear Jenny, Thank you for choosing to stay at Grand Emperor Hotel Macau and also for taking the extra time to post a review of your experience. We are most delighted to read that you had an overall enjoyable stay at Grand Emperor Hotel Macau. Your kind recognition of our efforts is highly appreciated. Once again, thank you so much for the perfect mark review and we would love the pleasure of welcoming you back in the very near future. Best regards, Jenny Guest Service Manager
Odgovorjeno 03 julij 2018
Grand Emperor Hotel
7,2
Zelo dobro
Azaleah iz Filipini
Družina s starejšimi otroki
Bival/-a 2 noči julij 2017
Nice”
good hotel but overall its expensive ... worth it breakfast though ...
Ocenjeno 29 junij 2018
Dear Azaleah, Thank you very much for sharing your feedback with us. We're happy to learn that your overall experience with us was satisfied, and the breakfast had met your expectation. We look forward to welcoming you again in the future. Best regards, Jenny Zhao Guest Service Manager
Odgovorjeno 03 julij 2018
Grand Emperor Hotel
4,4
Kelly iz Singapur
Par
Luksuzna soba
Bival/-a 3 noči maj 2018
Sprejemljivo”
Cons: the quality of the staff is not consistent, some polite some face black. Free shuttle bus only goes 2 places. Breakfast limited choices. Pillow too thin and soft Pro: give many bottles of water Clean, many TV channels.
Ocenjeno 25 maj 2018
Dear Ms. Kelly, Greetings from Grand Emperor Macau! Thank you for taking time to share your feedback following your recent stay with us. We are terribly sorry to learn that you did not enjoy your stay in Macau. We are concerned with what you had mentioned on the staff performance and breakfast selections. Please provide us with more details in order to make the improvement. We are taking your feedback seriously and will take this for review and enhancement. Besides that, please allow us to offer you a few pillow selections to maximize your comfort and the schedule of the shuttle bus for your next visit. Again, thank you for your comments and suggestions which are helpful as we strive to continuously improve. We hope to welcome you back for another stay at our hotel. Sincerely Yours Jenny Zhao Guest Service Manager
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Grand Emperor Hotel
8,4
Fantastično
Chai iz Singapur
Skupina
Luksuzna soba
Bival/-a 2 noči december 2017
Great location ”
Hotel room was spacious and clean. Location was great, walking distance to Senado square and shuttle service to hotels in Cotai strip is just outside the hotel.
Ocenjeno 10 marec 2018
Dear Chai, Thank you very much for sharing your feedback with us. We appreciate the positive comments that you have shared regarding our location, the guest room and the shuttle bus service provided by the Emperor Palace Casino. We look forward to welcoming you again in the future. Best regards, Jenny Zhao Guest Service Manager
Odgovorjeno 18 marec 2018
Grand Emperor Hotel
10,0
Vrhunsko
Syena iz Singapur
Par
Družinska soba
Bival/-a eno noč oktober 2017
Good Service!!”
Nice Location !Next time will stay again.
Ocenjeno 08 februar 2018
Dear Syena, Thank you for choosing to stay at Grand Emperor Hotel Macau and also for taking the extra time to post a review of your experience.. We are most delighted to read that you had an overall enjoyable stay at Grand Emperor Hotel Macau. We will certainly share your compliments with the team encouraging them to continue their efforts to drive service excellence. Your kind recognition of our efforts is highly appreciated. Once again, thank you for your compliments on the service extended by the team and we would love the pleasure of welcoming you back in the very near future. Happy Lunar New Year! Best regards, Jenny Guest Service Manager
Odgovorjeno 16 februar 2018
Grand Emperor Hotel
10,0
Vrhunsko
Katherine iz Singapur
Skupina
Bival/-a eno noč januar 2018
Highly recommended hotel!!”
My experience staying at grand emperor hotel was a very pleasant & an enjoyable one. The hotel facilities are well equipped, hotel room is spacious & cosy. The hotel breakfast was a heartily spread. And I want to specially compliment two of their customer service officers, Ms Yoyo Saw & Ms Nicole Wong. These two ladies service were great, they treat their customers like prestige guest, they will go the extra mile helping us hire a cab, explaining to us with great patient, do their best to fulfill our requests & they never fail to put on a smile. Overall the stay at this hotel was really a great one. I am very happy & satisfied with their great service, & would definitely stay in again should I re-visit Macau. Highly recommended.
Ocenjeno 30 januar 2018
Dear Koh, Thank you for sharing such wonderful comments with other travelers. I am very pleased to hear that you have spent a wonderful time with us. It was a great pleasure to have you at Grand Emperor Hotel Macau, "You Home Away From Home". We are delighted to know that you had a memorable stay especially highlighting the services extended to you by Guest Service Officer Yoyo and Nicole. Especially thanks for highlighting our guest room, breakfast and staff performance which have lived up to your expectations. I will surely pass on your generous compliments to the rest of the team and management. Again, thank you for your comments which are helpful as we strive to continuously improve. We would love to have you back soon for more memorable moments. Please feel free to let me know if I can be of any further assistance. Best regards, Jenny Guest Service Manager
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Grand Emperor Hotel
8,4
Fantastično
Boon iz Malezija
Par
Bival/-a 2 noči januar 2018
Excellent Location.”
We are repeat customer. The location is ideal, bei
Ocenjeno 11 januar 2018
Dear Boon, Thank you very much for posting your review. I'm glad that you were delighted with our hospitality and you were happy with our convenient location in the heart of Macau. I am looking forward to having the opportunity to see you again at our hotel. Best regards, Jenny Zhao Guest Service Manager
Odgovorjeno 17 februar 2018
Grand Emperor Hotel
8,4
Fantastično
Cindy iz Singapur
Družina z mlajšimi otroki
Luksuzna soba
Bival/-a 2 noči januar 2018
Great location ”
Very prominent location and comes with baby cot when requested. Near to MTR and night market, walking distance to Mongkok.
Ocenjeno 11 januar 2018
8,4
Fantastično
Cindy iz Singapur
Družina z mlajšimi otroki
Bival/-a 2 noči januar 2018
Great venue and spacious! ”
Comes with baby cot when requested... next to a mall with a big foodcourt. Awesome. (=
Ocenjeno 11 januar 2018
Dear Cindy, Thank you very much for posting your review. I'm glad that you were delighted with our hospitality and you were happy with our convenient location in the heart of Macau. I am looking forward to having the opportunity to see you again at our hotel. Best regards, Jenny Zhao Guest Service Manager
Odgovorjeno 17 februar 2018
Grand Emperor Hotel
9,6
Vrhunsko
LAI iz Singapur
Skupina
Družinska soba
Bival/-a 3 noči december 2017
Great Staffs ”
Front desk Mr Rum was very helpful and professional. Ms Nicole and the team has done great job with birthday deco to our room too. The room was festooned with balloons, streamers and towel animals. On top of that, the hotel had gifted us a freshly baked birthday cake and bottle of red wine to complete a celebratory mood. We are very impressed for their efforts for making our stay very pleasant and memorable.
Ocenjeno 20 december 2017
Dear LAI, Happy Birthday once again! Thank you for your incredible review! Your kind compliments in recognition of the service provided by our Guest Service Team is much appreciated. We will certainly share your kind words encouraging the team to continue their efforts to drive service excellence. We look forward to your continued support and sincerely hope your next plan to visit us will be very soon. Kind regards Jenny Zhao Guest Service Manager
Odgovorjeno 01 januar 2018
Grand Emperor Hotel
8,4
Fantastično
Suzi iz Avstralija
Družina z mlajšimi otroki
Luksuzna soba
Bival/-a 2 noči april 2017
Central capital ”
Great location and great room except no seating area for guest to seat while waiting for.
Ocenjeno 16 december 2017
Dear Suzi, Thank you for sharing your comments with other travelers. I am very pleased to hear that you have spent a wonderful time with us. It was a great pleasure to have you at Grand Emperor Hotel Macau, "You Home Away From Home". Thank you for your comments which are helpful as we strive to continuously improve. We would love to have you back soon for more memorable moments. Please feel free to let me know if I can be of any further assistance. Kind Regards Jenny Zhao Guest Service Manager
Odgovorjeno 01 januar 2018
Grand Emperor Hotel
8,4
Fantastično
Kar iz Malezija
Skupina
Družinska soba
Bival/-a 3 noči november 2017
good”
nice and good
Ocenjeno 29 november 2017
親愛的Kar, 感謝您下榻澳門英皇娛樂酒店,我們十分高興您在此擁有滿意的住宿體驗。我們誠摯期待有幸再次為您服務。 謝謝! 客戶服務經理 Jenny 謹啟
Odgovorjeno 05 december 2017
Grand Emperor Hotel
9,2
Vrhunsko
Hwee iz Singapur
Družina s starejšimi otroki
Družinska soba
Bival/-a 3 noči november 2017
Great service and friendly staff”
Friendly staff and fast check-in. Got complimentary breakfast too. Just a small hiccup when taking shuttle bus to the ferry terminal (need to use WeChat app to get the hotel staff to endorse their complimentary shuttle bus ticket if you are carrying luggage bags).
Ocenjeno 26 november 2017
Dear Hwee, Thank you for your fantastic words on Agoda! Many thanks for taking the time to share this pleasant review. Glad that you enjoyed the service and accommodation. We look forward to have the pleasure of welcoming you back in the near future. Please do not hesitate to contact me directly should you need assistance for further reservation. Sincerely, Jenny Zhao Guest Service Manager
Odgovorjeno 05 december 2017
Grand Emperor Hotel
7,6
Zelo dobro
Sai iz Malezija
Družina s starejšimi otroki
Družinska soba
Bival/-a 2 noči november 2017
Spacious family room”
Overall satisfied, but bathroom need to be improved
Ocenjeno 26 november 2017
Dear Sai, Thank you for your fantastic words on Agoda! Many thanks for taking the time to share this pleasant review. Glad that you enjoyed the service and accommodation. We look forward to have the pleasure of welcoming you back in the near future. Please do not hesitate to contact me directly should you need assistance for further reservation. Sincerely, Jenny Zhao Guest Service Manager
Odgovorjeno 05 december 2017
Grand Emperor Hotel
7,2
Zelo dobro
Sai iz Malezija
Družina z mlajšimi otroki
Družinska soba
Bival/-a 3 noči november 2017
Spacious family room, but bathroom need to improve”
Stay for 3 nights, do not have bathtub and the shower heater not working well
Ocenjeno 26 november 2017
Dear Sai, Dear Hwee, Many thanks for taking the time to share this review on Agoda. Thank you for choosing to stay with us at Grand Emperor Hotel Macau. Referring to your comment on the shower issue, kindly advise your room number for our follow up and further improvement. We would like to apologize for the inconvenience caused. We look forward to have the pleasure of welcoming you back in the near future. Sincerely, Jenny Zhao Guest Service Manager
Odgovorjeno 05 december 2017
Grand Emperor Hotel
8,8
Fantastično
Stevie iz Indonezija
Par
Bival/-a eno noč avgust 2017
satisfied”
this hotel very nice you can go to many casino use the shuttle on this hotel the room also very good, is clean and ellegant thankss
Ocenjeno 22 november 2017
Dear Stevie, Thank you for your for sharing your wonderful experience about your recent stay with us. We’re excited to read that you had an enjoyable stay with us at Grand Emperor Hotel Macau. Thank you once again for your compliments. On behalf of our team, I look forward to welcoming you back in the future. Warmest regards, Jenny Zhao Guest Service Manager
Odgovorjeno 24 november 2017
Grand Emperor Hotel
10,0
Vrhunsko
Carolyn iz Singapur
Družina s starejšimi otroki
Družinska soba
Bival/-a 2 noči oktober 2017
Excellent stay ”
We booked a family room for 4 and the room was really spacious and clean. An extra bed was provided together with a Handy mobile phone with mobile data. Shuttle buses bring you to and from the macau ferry terminal and city of dreams so getting around was pretty convenient. Many food options nearby and Senado square was a short 10min walk away. What left us really impressed was the excellent service from the staff be it the front desk, concierge service or housekeeping. The complimentary breakfast was superb and one of the best we have ever had!
Ocenjeno 12 november 2017
Dear Carolyn, Thank you very much for posting your fantastic review. We are pleased that your overall experience was wonderful and everything of your stay was a highlight. Thank you for your support and I really look forward to welcoming you and your family again soon. Yours sincerely, Jenny Zhao Guest Service Manager
Odgovorjeno 24 november 2017
Grand Emperor Hotel
12345
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