Ratu Hotel Serang
Ratu Hotel Serang
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Luksuzna - Soba za goste Ratu Hotel Serang
Luksuzna - Soba za goste
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Notranjost Ratu Hotel Serang
Notranjost
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Notranjost Ratu Hotel Serang
Notranjost
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plavalni bazen [zunanji] Ratu Hotel Serang
plavalni bazen [zunanji]
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ODPRI ZEMLJEVID Ratu Hotel Serang
ODPRI ZEMLJEVID
Prijetno
Lokacija
6,8
Poglej vse 35 fotografije Ratu Hotel Serang
Poglej vse 35 fotografije
Odstranjeno iz priljubljenih
Prijetno
Temelji na 99 ocenahPoglejte, kaj pravijo gostje
6,4
/
10
Kakovost glede na ceno6,0
Razdalja do središča mesta30.7 km
Ocena lokacije6,8
  • Letališki transfer

  • Klimatska naprava

  • Sobna strežba [24-urna]

  • Bar

Izbira sobe
Po tej namestitvi je veliko povpraševanje!Nazadnje rezervirano pred nekaj minutami
Hotelski apartma Junior (Junior Suite)
Hotelski apartma Junior (Junior Suite)
...
  • Velikost sobe: 53 m²/570 ft...
  • Pogled: Bazen
  • 2 enojni postelji ali 1 fra...
Za ogled cen vnesite datume
Luksuzna (Superior)
Luksuzna (Superior)
...
  • Velikost sobe: 26 m²/280 ft...
  • Pogled: Mesto
  • 2 enojni postelji ali 1 fra...
Za ogled cen vnesite datume
Nadstandardna (Deluxe)
Nadstandardna (Deluxe)
...
  • Velikost sobe: 26 m²/280 ft...
  • Pogled: Bazen
  • 1 kraljevska postelja
Za ogled cen vnesite datume
Kraljevi apartma (Royal Suite)
Kraljevi apartma (Royal Suite)
...
  • Velikost sobe: 96 m²/1033 f...
  • Tuš & kopalna kad
  • 1 velika kraljevska postelj...
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Družinski hotelski apartma (Family Suite)
Družinski hotelski apartma (Family Suite)
...
  • Velikost sobe: 96 m²/1033 f...
  • Tuš & kopalna kad
  • 2 enojni postelji in 1 veli...
Za ogled cen vnesite datume
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Zadnji komentarji strank

Ocene Agoda (99)Ocene Booking.com (27)
6,4
/
10
Čistoča6,3
Infrastruktura6,2
Lokacija6,8
Udobnost in kakovost sobe6,1
Storitev6,8
Kakovost glede na ceno6,0
Posredovano s strani preverjenih gostov Agoda
Vsi jeziki
Vse vrste popotnikov (99)
Vse vrste sob
Prikazanih 64 komentarjev od preverjenih gostov
1234
8,0
Fantastično
wardi iz Indonezija
Poslovni potnik
Luksuzna
Bival/-a eno noč maj 2017
Zelo dobro”
nice good 4 star hotel in serang city
Ocenjeno 27 november 2017
6,4
Prijetno
Desmond iz Malezija
Poslovni potnik
Nadstandardna
Bival/-a 2 noči november 2017
Air condition not working well”
The restaurant and the floor corridor outside room very hot. Air condition was either not open or not working well.
Ocenjeno 18 november 2017
9,6
Vrhunsko
Sultan iz Združene države Amerike
Poslovni potnik
Luksuzna
Bival/-a eno noč april 2017
Nice Hotel close to the City Center”
I really enjoyed the location of the hotel.
Ocenjeno 04 oktober 2017
8,4
Fantastično
Rachim iz Indonezija
Družina z mlajšimi otroki
Luksuzna
Bival/-a eno noč september 2017
Good food but no tissue in my room ”
Staffs are helpfull , good food, but no tissue in my room .
Ocenjeno 21 september 2017
6,4
Prijetno
Arief iz Indonezija
Poslovni potnik
Luksuzna
Bival/-a eno noč julij 2017
I'm not recommended for this hotel. Very disappointed, the staff behaviour is not polite”
If you stay in this hotel for business trip don't forget to ask the receipt and also don't forget to take back the deposit money. If you not ask this they not give all of that. And also the GM is not polite, she can smoke in front of the guest.
Ocenjeno 19 julij 2017
4,4
latifa iz Indonezija
Družina z mlajšimi otroki
Nadstandardna
Bival/-a 2 noči junij 2017
dissappointed”
as you can see, i booked 3 rooms at this hotel. 1 deluxe with queen bed, and 2 superior with twin bed. But on deluxe room, they gave me twin bed, exactly the same like superior room. The reservation staff said, the sold out the deluxe room with queen bad. I was so mad because me and my husband have to sleep seperate. Very uncomfortable experience and no good sleep. I already complain but there was nothing they can do plus the supervisor on off so I cant meet him/her. The room they gave me was a superior room. exactly the same like the two superior rooms I booked. But I paid deluxe room price. More higher price. Can you do something about this issue? to makes me feel better? I upset because the staff hotel have no solution for me. I moved the twin bed so its look like queen bed but not comfort at all. This is my first bad experience reservation from Agoda. Please explain. The reservation said, they have deluxe room with queen bed AND twin bed. But at their document for my booking, theres no mention about my type of bed. So they gave me and my husband twin bed. Fyi, 1-2 weeks before I called the hotel to check my reservation. And the reservation staff said my bookings are safe. They lied. Please do something about it. Thank you.
Ocenjeno 30 junij 2017
2,4
Tri iz Indonezija
Družina z mlajšimi otroki
Nadstandardna
Bival/-a eno noč junij 2017
4 star hotel with the worst service ever”
I'm very dissapointed with Ratu Hotel. I booked 3 rooms at Ratu hotel with my family. We arrive at 9:30 PM after spent 7 hours to Serang. When we arrived to our room the water in bathroom is really dirty (brown, smell,mud). I called to receiption to ask what happened about the water in our room and they said "Just open the tap and the water will clean". We waiting until 2.5 hours and the water still dirty, we really exhausted but we couldn't showered, washed our face, brushed out teeth. I called again to receiption to ask the complimentary mineral water for us to wash our face and brush iur teeth, they said "yes" but we waiting until 1 hour until the housekeeping come to our rooms and just gave 2 BOTTLES of mineral water, it really terrible service for 4 stars hotel.
Ocenjeno 28 junij 2017
2,0
riki iz Indonezija
Družina z mlajšimi otroki
Luksuzna
Bival/-a 3 noči december 2016
disappointed hotel”
room unmaintained,broken towel,the service is not good,actual rooms are not in accordance with the review on the website...when complaints about the discrepancy room, hotel staff blamed the Agoda website that one conjures images. really disappointed..
Ocenjeno 02 januar 2017
5,2
Julianto iz Indonezija
Poslovni potnik
Nadstandardna
Bival/-a 3 noči december 2016
Expensive hotel with minim facilities ”
I can't swim coz the hotel clean that swimming pool for 3 days. Not value of money.
Ocenjeno 09 december 2016
6,4
Prijetno
aminullah iz Indonezija
Poslovni potnik
Nadstandardna
Bival/-a 2 noči december 2016
average”
average in all of things
Ocenjeno 06 december 2016
7,2
Zelo dobro
ABDULLATIF iz Savdska Arabija
Družina z mlajšimi otroki
Nadstandardna
Bival/-a 3 noči november 2016
3 days at ratu”
I always stay in this hotel whenever we are in serang
Ocenjeno 21 november 2016
6,4
Prijetno
Anton iz Indonezija
Poslovni potnik
Luksuzna
Bival/-a eno noč september 2016
good”
good
Ocenjeno 20 september 2016
6,8
Prijetno
ABDULLATIF iz Savdska Arabija
Družina z mlajšimi otroki
Nadstandardna
Bival/-a eno noč avgust 2016
5 days at ratu”
Nice hotel with pool and very good friendly staff
Ocenjeno 06 avgust 2016
6,4
Prijetno
Fully iz Indonezija
Družina z mlajšimi otroki
Luksuzna
Bival/-a eno noč julij 2016
Weekend getaway”
Nice hotel but minimum facilities
Ocenjeno 21 julij 2016
5,2
Dapot iz Indonezija
Poslovni potnik
Luksuzna
Bival/-a eno noč maj 2016
Sleep badly.”
My room was facing Main Street. Unfortunately the window frames are made from low cost of aluminum material that can not reflect the sound from traffic. Hence it was noisy in the room. The air condition unit was leaking, water condensation fell down and the room carpet was wet. The jet washer unit was leaking when I used it
Ocenjeno 22 maj 2016
8,0
Fantastično
Felix iz Indonezija
Par
Nadstandardna
Bival/-a eno noč januar 2016
good stay”
clean, comfort, good stay
Ocenjeno 01 februar 2016
7,0
Zelo dobro
Geoffrey iz Avstralija
Par
Nadstandardna
Bival/-a 2 noči september 2015
Ratu Hotel Serang”
Location, friendly staff, improved breakfast menu
Easy check in, friendly staff who were able to answer all our queries. Detracting feature in the room was overhead bathroom light on permanently, which shone through glass wardrobe into the bedroom area, making sleeping difficult. Friends who came to pick us up had difficulty exiting the car park as it was not drive through.
Ocenjeno 28 september 2015
7,7
Zelo dobro
Maeve iz Malezija
Poslovni potnik
Luksuzna
Bival/-a 3 noči avgust 2015
Peaceful ”
service, clean and food
I am very happy with the stay.
Ocenjeno 22 september 2015
7,0
Zelo dobro
Edward iz Avstralija
Poslovni potnik
Luksuzna
Bival/-a eno noč september 2015
Good stay”
location, room, service
good
Ocenjeno 11 september 2015
6,3
Prijetno
Poppie iz Indonezija
Poslovni potnik
Luksuzna
Bival/-a eno noč september 2015
So so”
Not much, seems like their busy and did not care when guest come, the room also so so
So so
Ocenjeno 06 september 2015
1234
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