SureStay Plus Hotel by BW Mesa Superstition Springs
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the East Mesa part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. Restaurant, hot tub and indoor pool are among the special facilities that will enhance your stay with on-site convenience.
Announcements by hotel (3)
For the safety of our loyal guests and employees we are currently closing the current services/amenities in our hotel due to COVID-19. Breakfast, Pool, Spa & Business CenterCar park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Hot tub
Cash withdrawal
Breakfast [free]
Clean, Quiet and Friendly”
Everything we could want in a hotel. Close to Mesa airport and across from large shopping center and dozens of restaurants. Friendliest lady we’ve met working in breakfast room. Will definitely stay again
See room deals
The Room Was Great”
Our second stay, as it is very convenient to the Mesa Airport. King Size Bed's Comfort was outstanding.
See room deals
front desk lady awsome,”
We were only in the hotel for over night. We got there late at night and the lady at the front desk was awesome. She was friendly, helpful and a delight. The room however had very dirty carpeting and the hotel appeared to be under some renos at the time of our stay. The windows were dirty and the whole place looked like it needed a really good cleaning. I wouldn't have wanted to pay any more for the room for sure. The breakfast in the morning was almost over when we got there so it wasn't very well stocked but that was understandable. The staff is trying and they were very personable and helpful when we asked for anything. Would I stay there again if I had another hotel to stay at for the same price? - not likely.
See room deals
Easy”
All I had to do was walk in give them my ID and card and give both room keys back and left it was clean and I was all the way in the back witch was nice as well no noise it was fun met some people as well just hanging out out side friendly area for sure definitely coming g back
See room deals
Everything was nice except for housekeeping”
I stayed there for six days five nights housekeeping could’ve been better there was always hair in the showers and every room that I got I stayed in one room for three nights and two different rooms for two other nights and I always had a problem with housekeeping ( cleanest of the rooms )
See room deals
Comfortable stay in Phoenix”
Room is very clean. Bed’s comfortable. Breakfast variety is good. I enjoy crispy bacon so much! Check-in staff is very friendly. Only area to fix is the bathroom. Even we close door in shower area tightly, water still leak from bottom caused wet floor.
See room deals
Exceptional”
Our stay was very comfortable. Room and bed were great and breakfast was also good.
See room deals
Very comfortable, clean, friendly staff.”
The bathroom could use a towel bar or more hooks.....
See room deals
Good ”
It was a nice stay stay very helpful
See room deals
Late check-out DENIED”
I was a desperate traveler IN CRUSIS. On 1/17/2020 UBER failed to return my wallet which was inadvertently left in the rear passenger seat. THIS HOTEL WOULD NOT ACCOMMODATE a check out time of 1:00 pm after staying 4 nights. The staff INCLUDING general manager Tracy would not accommodate stating “house keeping is done by 1:00”. I saw house keeping on premises until 3pm daily. My room is neat as a pin. Poor poor poor customer service Also the pool is heated to 100° degrees and the hot tub 103° No sense in this AT ALL. Pool needs to be refreshing and hot tub hot. 103° is suitable for hot tub but 100° Is gross waste of resource. Facility not secure. Exterior door locks broken.
See room deals
Not impressed”
Was not at all pleased with this property, it was really run down and not at all what I expected, good to know I guess in the future. Sorry!
See room deals
Front desk staff was rude ”
Myself and my gf who stayed there both received bacterial infections from the hot tub
See room deals