This property is in high demand!
Last booked 6 hours ago
"Nice place to stay."
October 13, 2018
Free Wi-Fi in all rooms!
Last booked 6 hours ago
|Value for money||8.4|
|Nearest airport||Iloilo International Airport (ILO)|
|Distance to airport||15.2 km|
"Nice location with Esplanade just nearby to jog and refresh in the evening and food and entertainment is just around."
January 2, 2019
"Clean rooms and facilities, efficient and accommodating staff, great location, lots of good restos nearby and walking distance to the Esplanade"
November 9, 2018
"the room was nice."
September 10, 2018
"Great staff lovely people great City"
October 22, 2018
Designed for both business and leisure travel, SMALLVILLE 21 HOTEL is ideally situated in Mandurriao; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Take advantage of a wealth of unrivaled services and amenities at this Iloilo hotel. The hotel provides free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, 24-hour front desk to ensure our guests the greatest comfort.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers wonderful recreational facilities such as massage, karaoke to make your stay truly unforgettable. Enjoy unparalleled services and a truly prestigious address at the SMALLVILLE 21 HOTEL.
"Location is great."
December 19, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
SMALLVILLE 21 HOTEL
Clean, beautiful and spacious deluxe room -HIGHLY RECOMMENDED!”
i really loved our stay in Smallville 21 hotel, it is very clean, affordable and spacious. However, having three kids with us going to nearby bars, restos and boardwalk is quite difficult for us, but for adults, i think the location of the hotel is good since there is night life within the area. They have free 3 bottled water everyday, soap, shampoo, slippers and toothbrush. And the staff are willing to accommodate your request like additional toilet paper and toilet rugs, which i asked them to make it free of charge since i dont want a messy room esp. in the bathroom. Clean sheets and bed, with comforter, aircon is doing well, with refrigerator, cabinet, as in i find their room perfectly good! Our family of 5pax (2adults, 3 kids) fits to their 1 single and 1 double beds. Highly recommended this hotel!
Still my top preference but...”
This is my go-to hotel because the rooms are big and are always kept clean and the location is convenient. My third time to stay in this here, but it was the first time I was impressed with their food. Really delicious and they come in huge servings so it's worth it. As usual, all the staff are friendly and are always ready to help, especially the security guards. However, the front office ladies always look like they could use some smile to brighten up their faces. Strange that they always looked grumpy when they are supposed to be the "face of the hotel". Same with the people answering the phone (Resto 21 room service). It seems they are always in a hurry and forget proper phone courtesy.
Check in a was fast and the Staff were very accomodating and smiling and courteous. Nice location”
Nice location with Esplanade just nearby to jog and refresh in the evening and food and entertainment is just around. Limited parking area though. I guess with the expansion- more will be needed. Friendly and efficient Staff. Happy New Year
No check-in hassle even if we requested for another room. Very clean rooms with pleasant smell. Pillows and blanket are soft and huggable. Very strategic location fit for millennials. Friendly staff. Couldn’t ask for more! 😊 thank you.
2 night stay - with a friend”
Pro: location - inside smallville; room - big and clean; staff - friendly and helpful; roomservice - fast and the food was ok Cons: the check-out was chaotic because they tried to take care of many people in the same time instead of one after another, I had a few questions and could not ask; we could not regulate hot and cold water very well-it was hot or cold
Inexperienced Front Desk”
I deposited 1000 pesos upon check-in for incidentals and refundable upon checking out. I ordered one breakfast for 225 pesos which i paid in cash. During lunch time, we ordered food which I charged to the room for 900+. The only drink that we got in the fridge is one coke and a 7up. When i checked out, they told me that I just have to add 700+ pesos since i already have a deposit of 1,000 pesos. I got confused but did not argue because I have a flight to catch going to Manila! So whoever the front desk that told me. You owe me money!
It is located in the new Smallville Entertainment Complex where there are a lot of restaurants, bars and convenience stores. Near Gaisano ICC Mall. Parking on the roadside. Esay access to transportation. The Staffs were nice.
Very good location as the eating and entertainment places are nearby - including Esplanade. Staff is very friendly and feels like home and very helpful and serves with a smile. Good Value for money
Spacious rooms! ”
PROS Room was spacious Basic amenities were there Close to nightlife (smallville) Mattress is comfortable Affordable CONS Night light was too bright Gave only one key card Stairs leading to the reception area had kind of a rusty/funky smell
Very good location . Near Restaurants, Espanade and Night Music . Check in was fast”
Very nice staff and helpful. Need to improve Bathroom- the Hot/cold knob is broken and Bathroom tiles are not so nice. Got no small towels and Lotion on the room.
Everything was good except...”
very convenient hotel for business trips except for the front line staff, I got my hands full when entering the building the concierge didn't even bother to assist helping the front door good thing their security guards are helpful and active!! Overall stay was good and requests for a quiet room was given. Thanks!!
Nice place, but WiFi a shame”
Well-organized place at a pleasing location with attentive staff but not much on-site facilities. other than boardroom and restaurant. And since they are mainly catering to business travelers, they should get their unbelievably erratic Internet connection in order, whose frequent daily blackouts were really annoying. Unless that gets an overhaul, professionals in need for WiFi should look elsewhere.
No regrets choosing this hotel over others.”
My husband and I had a two-night stay in this hotel. Note that prior to this trip I stayed here three years ago as a solo traveller but it was a so-so experience. This time it was an excellent stay considering that I was travelling with a PWD on a wheelchair. I've had a few pre check-in inquiries directly to the hotel and they were able to answer my questions patiently. The security guards were very helpful in assisting us with loading/unloading in taxicabs (since we don't have a private car). The staff at the resto, the front desk and housekeeping were very friendly and accommodating except for the tired-looking lady who checked us in. Staff are always consistent in their initiative to help us with opening and closing elevator doors (since I'm the only one escorting my husband who's on a wheelchair). The room we stayed at was way bigger than expected and it seemed it was really meant for a PWD/elderly stay since it has metal railings in the bathroom. There's more than enough space for the wheelchair to move across the room. The room was clean and amenities were replenished on a daily basis. Nothing extraordinary with the breakfast we paid for. It came with fresh juice which tasted mostly like water. Hot chocolate tasted like Milo. It was a bit expensive for the serving so on our second day we went to a nearby coffee shop to get a more sumptuous meal for the same price. We didn't eat at the hotel any further (due to our not-so-good impression of the breakfast). There are a many - as in a lot - of bar and restos nearby, just a few steps away from the hotel. And since it's the nightlife capital of Iloilo City, don't expect it to be totally quiet. You will hear live bands playing but it's very much tolerable and we stayed at the third floor which is closer to the ground and facing the area where most bars and restos are. It's close to the riverside Esplanade which is ideal for afternoon/evening walks. Also close to the biggest mall on the metro so it's re
EXCELLENT LOCATION FOR A NIGHT LIFE IN ILOILO”
Highly recommended hotel for those who want to experience the real night life of Iloilo. All smiling and friendly staff ready to assist you every time. very clean room. Will be there again next opportunity.
Professional staff, clean hotel, big room, nice big pillows, some loud music outside the hotel but not too bothersome for me. The breakfast was ok but the bread looks like it came from the cheap neighborhood bakery hahaha.
Nice and clean basic hotel”
Location good for smallville activities, friendly staff, and tall enough to get out of the noise at night. Only issue we had was the complimentary coffee, forgot one day and when asked the previous day for extra they refused.... seriously refusing request for a coffee packet that costs at most 10pesos?
Great location! Good deal!”
Near restaurants, and shops in the up and coming district of iloilo, this hotel is well appointed with a helpful staff and all the amenities to make our travel experience complete. Near SM city mall as well.
quick tour of the city”
just for a quick tour of the city since its a overnight and just finished attending a wedding its accessible for this hotel in our location, and a quick booking fortunately this hotel have available room, thanks for the stay it was a good and cousy hotel place to stay thanks!
It was a pleasant sray. Make reservation ahead they are in demand 200 php per hour for late check out charge. Massage service need to be controlled as masseuse are not equip to protect beddings from oil stains and their towels are too small and tend to use hotel towel for this.
This hotel is a very good hotel to stay with. I had a good stay here, very clean and affordable. I loved how they maintain the cleanliness. Tho the food is a not expensive but nontheless, it’s all worth it