Restaurant, Smarana Hanoi Heritage - Hotel and Retreats in Hanoi
Smarana Hanoi Heritage - Hotel and Retreats
Lobby, Smarana Hanoi Heritage - Hotel and Retreats in Hanoi
Bar/lounge, Smarana Hanoi Heritage - Hotel and Retreats in Hanoi
Entrance, Smarana Hanoi Heritage - Hotel and Retreats in Hanoi
Bar/lounge, Smarana Hanoi Heritage - Hotel and Retreats in Hanoi
Bar/lounge, Smarana Hanoi Heritage - Hotel and Retreats in Hanoi

Removed from saved list

9.5Exceptional

699 reviews

699 reviews

Service 9.6
Cleanliness 9.5
Facilities 9.3
Value for money 9.2
Location 8.2
See map

8.2Excellent

Location rating score

Excellent location
Popular landmarks
Vietnam Museum of Ethnology
1.9 km
One Pillar Pagoda
5.0 km
Temple of Literature & National University
5.1 km
Ho Chi Minh Mausoleum
5.2 km
Presidential Palace Historical Site
5.2 km
Closest landmarks
Viện Huyết Học Truyền Máu Trung Ương 3
540 m
Thanh Tra Chính Phủ
550 m
Công viên Cầu Giấy
570 m
gg
620 m
Hanoi Museum
630 m
Newly built in 2022

Smarana Hanoi Heritage - Hotel and Retreats

No. 5, 82/1 Dich Vong Hau Street, Cau Giay District, Hanoi, Vietnam , Cầu Giấy, Hanoi, Vietnam, 11310 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cầu Giấy part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Hygiene Plus

Sparkling clean

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Spa

Bar

Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
Value for money9.2
Distance to city center5.4 km
Location rating8.2
Nearest airportNoi Bai International Airport (HAN)
Distance to airport21.2 km

Rooms available at Smarana Hanoi Heritage - Hotel and Retreats

Premium Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 28 m²/301 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Executive Room King
...
  • Room size: 36 m²/388 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
King Suite with Balcony
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Luxury Suite
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
Spring Premium Suite
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
Premium Room, 1 King Bed, Balcony, City View
...
  • Room size: 43 m²/463 ft²
Enter dates to see prices
Executive Room
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices
Luxury Room, Kitchen, City View
...
  • Room size: 42 m²/452 ft²
Enter dates to see prices

Frequently asked questions

What dining options are offered at Smarana Hanoi Heritage - Hotel and Retreats?

Start out your day with Smarana Hanoi Heritage - Hotel and Retreats's accessible cuisines and dining options such as Asian cuisine and International cuisine for you to take advantage of and choose from.

Does Smarana Hanoi Heritage - Hotel and Retreats provide airport transfer?

Smarana Hanoi Heritage - Hotel and Retreats offers airport transfer service upon request with an additional fee of 833000 VND in local currency. To request, check the box on the booking form just before the payment page.

Does Smarana Hanoi Heritage - Hotel and Retreats offer shuttle service for getting around?

For your convenience when traveling around the city, Smarana Hanoi Heritage - Hotel and Retreats offers None right at your doorstep making it simple for you to get to places effortlessly.

Does Smarana Hanoi Heritage - Hotel and Retreats offer spa services?

You can enjoy your stay at Smarana Hanoi Heritage - Hotel and Retreats a lot more by taking advantage of the property's available spa services that are offered for all its valuable guests to make your evening far better.

Does Smarana Hanoi Heritage - Hotel and Retreats provide laundry services?

Yes! Smarana Hanoi Heritage - Hotel and Retreats provides laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

How long do travelers typically stay at Smarana Hanoi Heritage - Hotel and Retreats?

Verified past guests that have stayed at Smarana Hanoi Heritage - Hotel and Retreats had an average nightly stay of 2 nights at this property.

What do verified guests love most about Smarana Hanoi Heritage - Hotel and Retreats?

Past visitors that stayed at Smarana Hanoi Heritage - Hotel and Retreats have given this property a rating of 9.643 for its remarkable service as the major highlight for their stay.

What is the typical rating that past Solo travelers' have given to Smarana Hanoi Heritage - Hotel and Retreats?

Past solo travelers that have stayed at this property have given Smarana Hanoi Heritage - Hotel and Retreats an average rating of 9.4. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Smarana Hanoi Heritage - Hotel and Retreats?

The nearest train, metro, or bus station is Hanoi Railway Station, 5786.14 m away from Smarana Hanoi Heritage - Hotel and Retreats.

Is breakfast offered at Smarana Hanoi Heritage - Hotel and Retreats?

Wake up to an excellent � la carte and continental breakfast at Smarana Hanoi Heritage - Hotel and Retreats. Guest visitors can enjoy breakfast offered with an additional charge of 350000 VND for children and 500000 VND for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What people love about Smarana Hanoi Heritage - Hotel and Retreats

  • 10

    Exceptional
    Staff 

    "Clean facilities, delicious food, And most of all, I was impressed by the kindness of the staff."

    YEONG

    |

    May 20, 2023

  • 9.6

    Exceptional
    Cleanliness

    "The room was clean & spacious and the b was super comfy."

    Napasamon

    |

    March 1, 2023

  • 9.2

    Exceptional
    Location

    "The hotel is located walking distance from the interesting Cau Giay city where emerging designers have set up shops."

    Jaime

    |

    September 26, 2023

Property ranking|Compared to 3,947 Hanoi properties
Service score
9.6/10
Cleanliness score
9.5/10
Value for money score
9.2/10
Overall score
9.2/10
Better than
99
%
of Hanoi properties
Better than
99
%
of Hanoi properties
Better than
98
%
of Hanoi properties
Better than
96
%
of Hanoi properties
More about Smarana Hanoi Heritage - Hotel and Retreats

More about Smarana Hanoi Heritage - Hotel and Retreats

Smarana Hanoi Heritage - Hotel and Retreats

Wake up to a magical day and enjoy all that Hanoi offers with a stay at Smarana Hanoi Heritage - Hotel and Retreats.
The range of services provided by Smarana Hanoi Heritage - Hotel and Retreats ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Hanoi.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Smarana Hanoi Heritage - Hotel and Retreats are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Smarana Hanoi Heritage - Hotel and Retreats include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Smarana Hanoi Heritage - Hotel and Retreats also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and nightclub.
Smarana Hanoi Heritage - Hotel and Retreats lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage and spa. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to Smarana Hanoi Heritage - Hotel and Retreats. Engage in the city's best art at Vietnam Museum of Ethnology located 1.9 km away, where you can learn about the local art scene and buy original works.


Reasons to stay here

Past guests rate facilities here higher than 99% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 99% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 98% of the city's accommodation.

Show less

Amenities and facilities

Exceptional
Facilities

9.3

Languages spoken
  • English
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Massage
  • Nightclub
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • On-site event hosting
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Cleaning products
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Concierge
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • High floor
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Laptop workspace
  • Linens
  • Low floor available
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Reading light
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Socket near the bed
  • Soundproofing
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Wine glasses
  • Wooden/parqueted flooring

Location

No. 5, 82/1 Dich Vong Hau Street, Cau Giay District, Hanoi, Vietnam , Cầu Giấy, Hanoi, Vietnam, 11310
Excellent
Location

8.2

Airports
  • Noi Bai International Airport (HAN)
    21.2 km
  • Cat Bi International Airport (HPH)
    100.2 km
Public transportation
  • Hanoi Railway Station
    5.8 km
Hospital or clinic
  • Viện Huyết Học Truyền Máu Trung Ương 3
    540 m
Shopping
  • Night Market
    6.7 km
Convenience store
  • Circle K
    850 m
Cash withdrawal
  • ATM
    890 m

What's nearby

Popular landmarks
  • Vietnam Museum of Ethnology
    1.9 km
  • One Pillar Pagoda
    5.0 km
  • Temple of Literature & National University
    5.1 km
  • Ho Chi Minh Mausoleum
    5.2 km
  • Presidential Palace Historical Site
    5.2 km
  • Vietnam Military History Museum
    5.7 km
  • Hoa Lo Prison
    6.3 km
  • St. Joseph's Cathedral
    6.6 km
  • Old Quarter
    6.8 km
  • Vietnamese Women's Museum
    6.9 km
Nearby landmarks
  • Viện Huyết Học Truyền Máu Trung Ương 3
    540 m
  • Thanh Tra Chính Phủ
    550 m
  • Công viên Cầu Giấy
    570 m
  • gg
    620 m
  • Hanoi Museum
    630 m
  • Follow me Hanoi - Day Tours
    630 m
  • Vm+ FLC
    750 m
  • Phòng Khám Đa Khoa Yên Hòa
    760 m
  • trường trung học cơ sở FPT
    760 m
  • Tòa Nhà BKAV
    790 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee833000 VND
  • Distance from city center5.4 km
Extras
  • Breakfast charge (unless included in room price)500000 VND
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 20
  • Room voltage220
  • Year property opened2022
  • Most recent renovation2023
Parking
  • Daily parking fee150000 VND

Reviews of Smarana Hanoi Heritage - Hotel and Retreats from real guests

Provided by verified guests of Agoda
9.0
Exceptional
Service9.6
Cleanliness9.5
Facilities9.3
Value for money9.2
Location8.2
High score for Hanoi
Rating
9+ Exceptional (47)
8-9 Excellent (9)
7-8 Very Good (3)
6-7 Good (0)
<6 Below Expectation (1)

Show reviews that mention 

Showing 60 verified guest comments
12345
10.0
Exceptional
Shunichi from U.S. Virgin Islands
Family with teens
Deluxe King Room
Stayed 2 nights in March 2023

Wonderful”

The staff's kindness was truly amazing. It was the best. Thank you to all the staff for their wonderful smiles and service. I was moved. When I go to Hanoi, I definitely want to stay at this hotel. The shuttle bus to the old town was also good. Even when I was picked up, they prepared cold water on the bus and took care of every detail perfectly. It was a wonderful trip to Hanoi. Thank you very much.

Reviewed March 20, 2023
Auto-translated through generative A.I.

Dear Sir, Thank you for choosing Smarana Hanoi Heritage and taking the time to write us a review. We are delighted to learn about your satisfying experience at our hotel with our smiling, caring and professional staff. We always strive towards service beyond expectations and your words motivate us to deliver more. Once again, thank you for recommending us and you are always welcomed here for your revisit. With my best regards, Smarana Hanoi Heritage.

Responded March 20, 2023
Smarana Hanoi Heritage - Hotel and Retreats
10.0
Exceptional
Bridget from New Zealand
Family with teens
Deluxe King Room
Stayed 4 nights in April 2023

Beautiful Smarana”

Loved our stay here. Absolutely gorgeous hotel and staff! While the hotel is quite a distance from the old quarter - with some clever time planning, the hotel will arrange luxurious transport to and from town . Highly recommended!!

Reviewed April 22, 2023

Xin chao Mr. Bridget, Thank you for your kind compliments regarding our services throughout your stay at Smarana Hanoi Heritage. It is always a pleasure to be a part of your trip. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back soon to share an even more positive feedback. Best regard.

Responded May 02, 2023
Smarana Hanoi Heritage - Hotel and Retreats
10.0
Exceptional
Markeiz from Vietnam
Solo traveler
Premium Suite
Stayed 1 night in February 2024

Over the top good service”

They must be paying the staff triple the normal salary because they go above and beyond the normal service standard here! Free breakfast was cooked incredibly. Very traditional with some French persuasion to the menu

Reviewed February 23, 2024
9.6
Exceptional
Andrew from Australia
Family with young children
Deluxe King Room
Stayed 4 nights in July 2023

The best hotel we stayed at in Vietnam”

The hotel is beautifully decorated. The breakfast is the best I can remember having anywhere, 3 courses ala carte. The staff are very helpful. Our bus for Halong Bay didn't arrive so the staff called the tour company to translate. It's a fair way from the old quarter but there's a complimentary luxury shuttle bus that will take you there and pick you up. Plan on returning next time I'm in Hanoi.

Reviewed October 04, 2023

Dear Valued Guest, It has been a great pleasure to know that you enjoy your stay recently at Smarana Hanoi Heritage. I will share your nice comments with the whole team and I am sure they will be encouraged by your remarks. It means the world to us! Once again, thank you for recommending us and you are always welcome here for your revisit. Yours sincerely, Smarana Hanoi Heritage.

Responded October 07, 2023
Smarana Hanoi Heritage - Hotel and Retreats
9.2
Exceptional
Jaime from Dominican Republic
Couple
Deluxe King Room
Stayed 2 nights in September 2023

We love Smarana!”

Interestingly, I booked Smarana twice. The second time because Agoda unilaterally canceled my reservation made for two rooms (traveling with friends) made with a perfectly viable American Express card. Was thinking of splitting a five night stay in Hanoi by areas and had chosen Smarana for two nights in one of the areas. I am so glad I rebooked because was able to confirm in person all the good things said about this jewel of a hotel and now am a Smarana fan. The hotel is located walking distance from the interesting Cau Giay city where emerging designers have set up shops. The traffic in this area is scary to say the least, but after a while, one gets to understand how it all works. Is worse than in Saigon. In addition, Vietnam fashion design shops such as D.Chic are in the area, too. And it is near the Museum of Museum of Ethnology, well worth a visit. It is also a short taxi ride from the Hanoi Museum. When we got there, we were greeted by the staff that seemed like elves at work to ensure we had a super stay. For starters, we were surprised to learn the hotel has a shuttle -- a nine-passenger limousine with seats that offer Korean massage, with the guests being able to reserve the driver to for getting to places in the city. Originally I had thought it was only to get to the Old Quarter. The driver goes out of his way, which was especially impressive on a day it was raining and he dropped us off on a very difficult street so we would not get wait. He helped with our suitcases, etc. The reception staff seems to be from another world, so cute in their costumes, so interested in helping one enjoy Vietnam with their recommendations. The spa gets five stars. The masseuse surveyed my touring weary body and worked out the knots in a magical way. The price was right with the 30% off they give their guests. We enjoyed very professionally prepared cocktails that came with the stay at the hotel at their sky top bar. The bedding was excellent, a bed one didn't wan

Reviewed September 27, 2023

Dear Valued Guest, Thank you for your kind compliments regarding our services throughout your stay at Smarana Hanoi Heritage. It is always a pleasure to be a part of your trip. Our hotel aims to provide a truly outstanding experience, and we are happy that you have enjoyed your stay. From our accommodations and excellent service to the friendly staff, they are all our effort to make every moment of your staycation time special. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back soon to share an even more positive feedback. Do checkout our Facebook and Instagram pages for promos that you might be interested in. Yours sincerely, Smarana Hanoi Heritage.

Responded October 07, 2023
Smarana Hanoi Heritage - Hotel and Retreats
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss