Good6.3
Based on1889reviews
Smart Hotel
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8.1 Excellent location
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8.1Location
  • Free Wi-Fi in all rooms

  • Daily housekeeping

  • Room service [24-hour]

  • Garden

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Distances to essentials

  • Airports
    • 11 km
    • Halim Perdanakusuma International Airport (HLP)
    • 19 km
    • Soekarno Hatta International Airport (CGK)
  • Bus and rail stations
    • 350 m
    • Sudirman Railway Station
    • 700 m
    • Karet Railway Station
  • Hospitals and clinics
    • 1.2 km
    • Abdi Waluyo Hospital
  • Pharmacies
    • 350 m
    • Century Healthcare
  • Convenience stores
    • 150 m
    • 7 Eleven
  • Cash withdrawal
    • 10 m
    • ATM

More about Smart Hotel

An overview

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What they offer

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Guest policies

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Some helpful facts

The property

Number of rooms 69

Verified traveler reviews

Agoda Reviews (1889)
Booking.com Reviews (237)

6.3

Filter by traveler type
  • Cleanliness 5.9
  • Facilities 5.1
  • Location 8.1
  • Room comfort and quality 6.0
  • Service 5.9
  • Value for money 6.5
  • Cleanliness 5.6
  • Facilities 5.0
  • Location 8.1
  • Room comfort and quality 5.7
  • Service 5.7
  • Value for money 6.4
  • Cleanliness 6.0
  • Facilities 4.2
  • Location 8.3
  • Room comfort and quality 6.1
  • Service 6.1
  • Value for money 6.6
  • Cleanliness 6.1
  • Facilities 5.9
  • Location 8.1
  • Room comfort and quality 6.1
  • Service 6.0
  • Value for money 6.7
Review score
  • Cleanliness 5.3
  • Facilities 4.5
  • Location 7.9
  • Room comfort and quality 5.2
  • Service 5.3
  • Value for money 6.1
Review score
  • Cleanliness 5.5
  • Facilities 5.1
  • Location 7.8
  • Room comfort and quality 5.6
  • Service 5.8
  • Value for money 6.5
  • Cleanliness 6.0
  • Facilities 4.6
  • Location 8.1
  • Room comfort and quality 6.3
  • Service 6.1
  • Value for money 6.7
Provided by verified guests of Agoda
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Room type
  • Premier Queen Room
  • Smart Queen Room
  • Standard Queen Room
  • Standard Twin Room
  • Compact Room
  • Junior Suite
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6.0
HAN from Malaysia
Solo traveler
Compact Room
Stayed 1 night in July 2016
great location hotel”
Great location hotel, close to big shopping mall. but that is very old hotel
Reviewed May 13, 2017
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5.2
MOHD from Malaysia
Group
Compact Room
Stayed 3 nights in April 2017
Hideous bedroom”
upgraded IDR120K for room with window...ugly old bedsheet, bad airconditioning, bad hallway floor, only two access card (*which i lost it), desperately need facelift coz not 'smart' at all.
Reviewed May 03, 2017
Dear Mr. Mohd, Thank you for taking the time to share this review with us. I am sorry to hear that you experienced such unhappy stay while with us. I will take immediate actions to overcome these problems. I do hope that we will have the pleasure of welcoming you back again soon, and wish you safe travels in the meantime. Warmest regards, Denny Frans Hotel Manager
Responded May 12, 2017
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Smart Hotel
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6.4
Natalia from Indonesia
Business traveler
Standard Twin Room
Stayed 1 night in October 2016
Small hotel”
Good location, small hotel
Reviewed April 19, 2017
Thank you Ms. Natalia for such a lovely review, I hope you had a wonderful experience during your stay with us. We truly appreciate your valuable feedback and thank you for your time. All the very best. Denny Frans Hotel Manager.
Responded May 12, 2017
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Smart Hotel
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4.0
haja from Malaysia
Couple
Junior Suite
Stayed 5 nights in April 2017
Shd Hv read the review.”
Hotel was having room for junior suite of only 14m sq. on arrival to the room the mattress was not made up.
Reviewed April 09, 2017
Dear Mr Haja, Thank you for taking the time to share your hotel experience during your stay with us. I am sorry to hear that you had an unhappy experience.with the bed. Your feedback is valuable to the continued improvements we strive for here at the hotel, rest assured we will take necessary action to ensure it will not happen again in the futrure. Thanks again for taking the time to write, hope to welcome you back soon - Denny Frans Hotel Manager.
Responded May 12, 2017
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Smart Hotel
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6.0
Widiarta from Indonesia
Couple
Standard Queen Room
Stayed 1 night in January 2017
Unexpected ”
Not really good. And the breakfast very bad
Reviewed March 17, 2017
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8.0
agusten from Indonesia
Group
Smart Queen Room
Stayed 2 nights in January 2017
Small Room, City centered location”
Room was nice, but quite small. Everything was fine unless that we have to pay the parking fee inside the Hotel for the first night. This is a quite strange policy to charge the parking fee to the Hotel's guest.
Reviewed March 07, 2017
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7.2
ARIES from Indonesia
Couple
Standard Queen Room
Stayed 1 night in December 2011
Great location ”
The location is in the center of the city.
Reviewed March 04, 2017
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8.0
Silvia from Indonesia
Business traveler
Smart Queen Room
Stayed 1 night in October 2016
different facilities than before”
it's my 2nd time to stay in here, but i got different facilities like there is no hairdryer in my room and the room not clean as my first time come
Reviewed March 04, 2017
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5.2
Muhammad from Indonesia
Business traveler
Compact Room
Stayed 4 nights in December 2016
smart”
smart
Reviewed March 01, 2017
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7.6
Antonius from Indonesia
Solo traveler
Standard Queen Room
Stayed 3 nights in November 2016
good budget hotel”
very strategic location, very good price, good enough for budget traveller. i've stayed here several times
Reviewed February 28, 2017
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