6.3
Good
/10
(2,454 reviews)See what guests said
Housekeeping15
Breakfast10
Shops3
See map
8.1
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Plaza Indonesia 660 m
National Museum 2.53 km
National Monument 2.72 km
Istiqlal Mosque 3.38 km
Jakarta History Museum 7.19 km
Dunia Fantasi Theme Park (Ancol) 8.44 km
Baywalk Pluit Mall 10.47 km
Waterbom Jakarta 12.53 km
Taman Mini Indonesia Indah 14.01 km
Sirkus Waterplay 19.02 km
Nearby landmarks
Arafah Collection 70 m
UOB Plaza Thamrin 80 m
Embassy of Chile 80 m
Embassy of Germany 250 m
Face Bar 260 m
Pusat Promosi Ikan Hias Sumenep 270 m
Sudirman Railway Station 380 m
Embassy of the Kingdom of Belgium 410 m
Embassy of Royal Belgian 430 m
Selamat Datang Monument 460 m
Smart Hotel

"Excellent location and very helpful staff."

Cornelius - September 17, 2018

Smart Queen Room Smart Hotel
Lobby Smart Hotel
Interior view Smart Hotel
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3-star Hotel
Free Wi-Fi

Smart Hotel

Jl. Tanjung Karang No.2 Thamrin Jakarta Pusat, Thamrin, Jakarta, Indonesia, 10230 - See map

Don't miss out!

11 travelers have booked today.

Property highlightsRead all 2,454 reviews
Good comfort
6.0 room quality and comfort
Good service
6.0 rating for service

We love staying here, the room is clean, proper and comfortable, the breakfast also many choices.

Ririn T. | September 5, 2017

If you are looking place to stay for business or short stay, this hotel is good choice

Rizky | February 20, 2020

The location is great, close to Grand Indonesia Plaza and airport train.

Yaroslav | August 13, 2019

When good hotel meet best location u know that is Sofyan Hotel.

tonny | December 23, 2018

Eventhough the room was clean and tidy with louzy bed linens.

Nur | August 7, 2019

I've bookmarked the hotel and will use it in the future.

paul | March 9, 2019

  • 370 meters to public transportation

  • Located in heart of Jakarta

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

  • Daily housekeeping

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money6.5
Location rating8.1
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.2 km

Rooms available at Smart Hotel

Standard Junior Suite
Standard Junior Suite
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed
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Premier Queen Room
Premier Queen Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
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Budget Double Room
Budget Double Room
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 1 queen bed
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Family Double Room No View
Family Double Room No View
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 2 queen beds
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Junior Suite with City View
Junior Suite with City View
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed and 1 sofa bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed
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Junior Suite
Junior Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed and 1 sofa bed
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Family 2-Bedroom
Family 2-Bedroom
...
  • Room size: 30 m²/323 ft²
  • No Windows view
  • 1 queen bed and 1 sofa bed ...
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Smart Queen Room
Smart Queen Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Queen Room
Standard Queen Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Smart Hotel?

Check-in is from 2:00 PM, and check-out is until 1:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Smart Hotel?

A stay at Smart Hotel also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Smart Hotel has a car park available for guests. Car parking is available for an additional charge. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Smart Hotel?

Smart Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Smart Hotel

  • 8.8
    Excellent
    Spaciousness

    "Good facilities even small hotel"

    Elly

    |

    October 30, 2018

  • 4.8
    Review score
    Staff 

    "The staffs were helpful & kind."

    Ilham

    |

    October 30, 2018

  • 7.6
    Very good

    "Easy to check in and check out."

    Richard

    |

    January 9, 2020

Property ranking|Compared to 2,625 Jakarta properties
See all rankings
Room size
23 sqm.
Review score - United States
6.2/10
Location score
8.1/10
Room comfort score
6.0/10
Bigger than
92
%
of Jakarta properties
Better than
89
%
of Jakarta properties
Better than
87
%
of Jakarta properties
Better than
87
%
of Jakarta properties
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Overall rating:
6.3
Good
2,454 reviews
Cleanliness
5.7
Facilities
5.3
Location
8.1
Read all reviews >
What travelers say they love:
Room quite nice and good location.
Richard from Indonesia
Solo traveler
More about Smart Hotel

More about Smart Hotel

Well-placed in the business, restaurants, shopping area of Jakarta city, Smart Hotel provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Arafah Collection, UOB Plaza Thamrin, Embassy of Chile.

At Smart Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel provides 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, private check in/check out to ensure our guests the greatest comfort.

The hotel features 69 beautifully appointed guest rooms, many of which include television LCD/plasma screen, clothes rack, linens, mirror, sewing kit. Throughout the day you can enjoy the relaxing atmosphere of the garden. Discover an engaging blend of professional service and a wide array of features at Smart Hotel.

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Most talked about facilities

Breakfast
222 mentions
Housekeeping
134 mentions
Internet
73 mentions
Food & Dining
21 mentions

What they offer

2.4
Review score
Bathroom

"We are lucky the toilet is good."

ROZANAH

|

July 10, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Nearby restaurants

Indonesian cuisine
Indonesian cuisine
Bengawan
790 m Indonesian, International, Mexican
Huize Trivelli
1.6 km Indonesian, International
Hermitage Lounge
1.6 km Indonesian
American cuisine
American cuisine
Tin Pan Alley
30 m American
Sizzler American Grill-Tanah Abang
130 m American, Steakhouse
Pusan Restaurant
230 m American, Asian, Korean
Asian cuisine
Asian cuisine
Dabu-Dabu - Plaza Indonesia
30 m Asian, Indonesian
Gado Gado Cemara
90 m Asian, Indonesian
Iga Penyet Shinta - Plaza Indonesia Extension
120 m Asian, Indonesian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Smart Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (2454)Booking.com Reviews (144)
Cleanliness5.7
Facilities5.3
Location8.1
Room comfort and quality6.0
Service6.0
Value for money6.5
High score for Jakarta
Rating
9+ Exceptional (68)
8-9 Excellent (121)
7-8 Very Good (449)
6-7 Good (506)
<6 Below Expectation (975)
Time of the year
Mar - May (480)
Jun - Aug (518)
Sep - Nov (617)
Dec - Feb (504)
Don't miss out!Popular destination! Properties in Jakarta are being booked every minute!
All guests (2454)
All room types
All languages

Show reviews that mention 

Showing 2119 verified guest comments
12345
8.7
Excellent
Vu from Vietnam
Business traveler
Smart Queen Room
Stayed 5 nights in June 2013

Pleasant”

Location, value for money, city view

I stayed 20 days in Smart Hotel during my business trip, and when I changed to another hotel in Thamrin area, I regreted. Taking into account the price and service received, I think selection of Smart Hotel is really smart. Deluxe room has a big window, a shower with glass wall, desk. For coffee maker I had to request and showed the Agoda webpage as evidence. Internet was stable only from 9 PM, in day time it often failed. Except this disadvantage, everything was fine. The American Grill is a bit expensive, but worthy to taste.

Reviewed June 21, 2013
8.3
Excellent
Lim from Malaysia
Couple
Standard Queen Room
Stayed 1 night in February 2011

Superb location, clean and efficient, small rooms”

centrally located, within walking distance of grand indonesia and the main cbd areas. large 7-eleven nearby. have sizzler-look-alike restaurant + a korean outlet in the same building.

the best value for money and comfort if you are looking for conveniently located no-frills business hotel in the cbd area. the room was small but very clean, new sheets, towels. breakfast was served in a take-away bento-like tray, but great lunch and dinner at the "sizzler" and korean restaurant in the same building. the 7-evelen outlet 2 minutes walk away was more of a cafetaria than a convenient mart. there is a busway station 1 minutes away from the hotel, where on sundays one can travel along the main thoroughfare to visit the museum, national monument, china town etc without losing your calm in the weekday jakarta traffic. it was a very pleasant, leisurely and comfortable weekend for us in jakarta for us at smart hotel - which is a rather abnormal phenomena in the hustle and bustle of jakarta.

Reviewed April 01, 2011
9.6
Exceptional
Ramotan from Indonesia
Solo traveler
Compact Room
Stayed 2 nights in May 2019

Staffs excellent responds and good location, value of money”

I enjoyed stay in Smart Hotel. The staffs very well respond when there were problem. The room was clean. The hotel location is good and easy to reach to the places. I recommend to travelers if you want to stay in Jakarta, value for money. And I extended my stay. And I will be back in the future.

Reviewed June 10, 2019
9.0
Exceptional
Jennifer from Singapore
Solo traveler
Standard Queen Room
Stayed 2 nights in November 2011

Cosy Hotel with great service”

Sizzler American Grill & Kin no Taki Japanese Restaurant at ur footsteps...

Room is pretty small & the walls are not sound proof. You can actually hear talking from next door but it is cosy & clean. Only towel was provided. No kettle, no fridge but still, with its price, it is worth. Walking distance to 7-Eleven as well as Grand Indonesia Shopping Mall. Nice & friendly reception staff.. Always with a smiling face, which made me feel comfortable as I'm a sole traveller & also a gal. I will not mind staying at Smart Hotel again if I'm to visit JKT. Another thing... FREE WIFI & working well.

Reviewed December 01, 2011
10.0
Exceptional
Karen from Philippines
Couple
Standard Queen Room
Stayed 1 night in October 2010

Great hotel : cheap; clean; nice location”

Clean, near comercial district, and they serve breakfast.
None

It is hard to find a nice cheap(to decent) priced hotel within the comercial district of Indonesia and Smart Hotel is right on the money. We were very lucky to have gotten a room with a window; it was a nice and peaceful view compared to rooms without windows. They provide complimentary fast WIFI access. The hotel is also situated beside a Japanese and American restaurants so you will not have a hard time looking for something to eat.

Reviewed October 31, 2010
9.0
Exceptional
Christian from Indonesia
Solo traveler
Standard Queen Room
Stayed 2 nights in October 2011

Good Location”

good value + good service + great location

the first i choose this hotel because of the value of the good price in good location. just walk a while you can reach grand indonesia shopping mall. no need to face with the traffic jam. also nearby 7-11 that open 24 hours. i also appreciate that i came to jakarta last time in the morning. and the hotel allowed me to early check in. thx to the hotel. for the room is good for the alone traveller like me. ( i mean for 1 person or 2 ) i think this hotel not match for the family. because of the mini studio size. the other i like is free wifi + simple breakfast + very helpful staff will stay again if i go jakarta :)

Reviewed November 02, 2011
7.7
Very good
Maria from Philippines
Family with teens
Smart Queen Room
Stayed 1 night in October 2013

Perfect transit hotel”

Friendly staff, clean room, fast internet

We intended to stay at the Smart hotel just to transit...short stay time. We arrived Jakarta at midnight, and we just wanted to have a clean and decent place to stay in for the night. This hotel was very reasonably priced, and the staff are amazing. Not all of them can speak good English, but the Duty Manager was superb to cover for his staff's language barrier. They all welcomed us with very nice and warm smile. Check-in and out was a breeze! The restaurant was already closed at that time, but he immediately offered Mc Donald's delivery for quick food..which was exactly what we needed. He's amazing! The room was simple but clean, and the bed was comfortable. There was hot water in the shower, and wifi was fast. It is a perfect place to just sleep in while in Jakarta.

Reviewed June 20, 2014
9.7
Exceptional
JOSIEREM from Philippines
Couple
Standard Queen Room
Stayed 3 nights in November 2012

Nice hotel but room lacks some necessaryfacilities”

Good breakfast service and employees are courteous.

We were happy during our 3 days stayed in Smart hotel, we liked the place, It's quite cheap and we love the way the employees served us. Although some facilites were missing like water heater, that it is supposed to have one in every room. If you'll ask us f we still come back in your hotel, of course we will. Thanks and more power to Smart Hotel.

Reviewed November 17, 2012
7.7
Very good
Ahmad from Malaysia
Family with teens
Standard Queen Room
Stayed 2 nights in October 2010

Great location but quite small room”

High speed broadband, clean room, good surrounding n scenario,
need extra charge for key, hot water, iron .

I like this hotel. Unfortunately i can say that majority (maybe 90%)of Jakarta driver (even taxi, bajau, car rental, etc)didnt know where is 'Smart Hotel' even it situated at Jalan Sudirman! Breakfast deliver to your room (need to choice from 3 variety everyday).Suppose Smart Hotel can provide buffet for breakfast for their customer to enjoy more foods. I requested hot water n they charged RP5000 for every requested.You can imagine if u have baby n need to prepare milk, have to requested hot water several time in a day ( and pay for it). Iron is broken- no replacement.Key need to to pay (deposit but non refundable). Their staff are hellpful as they are able to find out for me a travel adapter and send to my room. I really appreciate it! Security overall ok. Hope need imprevement on my comments. Thank you.

Reviewed November 21, 2010
9.7
Exceptional
Kane from Singapore
Business traveler
Smart Queen Room
Stayed 2 nights in June 2012

Thou the room is small but is a nice hotel to stay”

Service is excellent

As I'm there for business trip, Smart hotel is offering a very good price. Thou the rooms are small but is very clean, convenient. Staffs services is excellent. Food is okay. Location is good. I'll highly recommend businessman to stay in this hotel to suits your budget.

Reviewed June 29, 2012
9.0
Exceptional
Eric from Malaysia
Solo traveler
Standard Queen Room
Stayed 2 nights in November 2010

Great location to shopping malls”

Breafkast sent to the room and delicious food. Warmth hospitality.
They should have prepare laptop plug converter for future guests.

Overall stay was fantabulous. I just love this place because it is near to Grand Indonesia Mall (great place to eat) and Tanah Abang or Thamrin City for cheaper stuff. I have a good rest. Love the breakfast service because they sent it to the room with multiple choice of menu. And I would never forget the warmth hospitaly by the receptionist to help me to get the plug converter for my laptop and the hotel cleaner for bringing me around with his motorcycle, it is easier to cruise around with it particulary with the congested traffic. Both of them have indeed shown extra mile services.

Reviewed November 28, 2010
9.3
Exceptional
IZZAT from Malaysia
Couple
Standard Queen Room
Stayed 2 nights in April 2011

compact yet confortable room”

Good view of the never ending traffic of Jakarta Pusat

the location of smart hotel is really great..just 3 minutes walking distance to the Grand Indonesia Plaza. eventhough the room was quite small, but confortable, complete wt water heater. the cleanliness was outstanding.friendly hotel staff, tasty breakfast

Reviewed May 08, 2011
8.8
Excellent
Sofie from Malaysia
Solo traveler
Compact Room
Stayed 1 night in March 2019

i always stay at smart hotel because the staff of the smart hotel is always very helpful. ”

i always stay at smart hotel because the staff of the smart hotel is always very helpful. Mr. Willy is very kind. I like to visit smart hotel again and again. The room facilities also have been improved. Thank you.

Reviewed March 19, 2019
9.0
Exceptional
Ricky from Indonesia
Couple
Standard Queen Room
Stayed 4 nights in March 2013

Good Price Good Location”

Location, Price, Room

I love stayed in this hotel, it was a good place for you if you want to go to everywhere in Jakarta, coz it located in the center of the city, and you just walk about 3 minutes to the buswaty station. Really interesting, supported with a very low cost price, you can save your money. And nearby the hotel there are Seven Eleven, where you buy your daily stuff.

Reviewed March 12, 2013
7.3
Very good
luca from Italy
Group
Standard Queen Room
Stayed 5 nights in October 2010

Lovely hotel and service with a smile”

Wifi, Position, Confortable Bed, Nice Personal

I really like my stay in Smart Hotel, the personal is friendly also if sometime they forget to clean the room or to change the linen. Anyway, linen is not old like in other place with same price, the place is looks "trendy" and the rooms also is nice. The bathroom have a really good hot water. The position of this hotel is really good, not far from everywhere (consider the jam of Jakarta) and in the same time not directly on the main road. in the same palace u have a grill and jap resto, Thanks to the staff, for sure i come back.

Reviewed October 22, 2010
9.2
Exceptional
Natasha from Malaysia
Couple
Compact Room
Stayed 1 night in May 2018

Everything was ok except for cleanliness”

Staff was very friendly, all of them including the one cleaning will smile and greet you. They provide free drinking water, sell canned/bottled drinks and snacks near the reception. There are two restaurants in the hotel, one provides japanese cuisines and the other serves american cuisines. We only saw room service for the japanese cuisines but did not order for room service nor did we ask if the american restaurant provides room service. We did try out the japanese restaurant and the food was amazing at reasonable middle ranged prices. As for the cleanliness, the wooden parts beside the toilet is a little worn out and smells funny with fruit flies infesting them. And we encountered multiple cockroaches in the room throughout the stay id say even more than 3 of them. There might be a leak from the roilet to the wooden panels and we can never be sure where the cockroaches came from. This was a little traumatic for my boyfriend as he have a phobia of cockroaches. overall great staff great facilities and cleanliness could definitely be improved. It was still good value for the price we paid.

Reviewed May 29, 2018
7.7
Very good
luca from Italy
Couple
Standard Queen Room
Stayed 3 nights in December 2010

Lovely Smart Hotel”

Wifi line, position, staff
Breakfast mistake, price of cup of coffe

Already second time in Smart Hotel and for sure not the last. I love smart hotel cos the position is pretty good, I like it cos wifi line is free and not to slowly, like others place. Also I like the staff who are always ready to serve and help you with smile. The receptionist are good and there is always a chief there where you can make your complain when something happen, generally the only mistake can be in the morning when they bring breakfast... But is really stupid mistake... I really like the hot water and the good pressure of water in the shower and the bed is pretty good... Maybe the place is not "perfectly" clean but I can't say is dirty... The position is really really good and well served with train, bus and at walking distance.

Reviewed December 27, 2010
7.3
Very good
winarto from Indonesia
Solo traveler
Standard Queen Room
Stayed 4 nights in February 2013

great location but small room”

this is a good hotel with best location to business, entertainment and transporattion

it is quite good as the hotel name; smart. the location is near hotel idonesia and its fountain as one of the landmark of jakarta, of course along with mall, only within few minutes walk. its near with bus stop as public transportation and few bank offices. if you tired after hanged around, you can just drop your body to sleep at the room. unfortunately i got the room without window, therefore like within a cage but luckily that wifi and tv program could be viewed any time. even the room is small, but those are equal to the pocket, realized that this is in jakarta coy!. anyway, i can do my good business. thanks.

Reviewed March 06, 2013
8.3
Excellent
Romel from Philippines
Couple
Standard Queen Room
Stayed 3 nights in August 2013

Centrally Located, Near BRT station”

1. Location 2. Staff 3. Room

The place is just a walking distance to Grand Indonesia in Thamrin City. Close to BRT Station so if you're on a budget, This is the way to go around Jakarta. The buffet breakfast is nice but they should try to change the menu because it's all the same every morning.

Reviewed October 20, 2013
8.7
Excellent
Ricky from Indonesia
Solo traveler
Smart Queen Room
Stayed 4 nights in June 2012

Nice Hotel”

Very Good Location

The hotel is good, the room is clean, the receptionist is nice, there are two restaurant in the hotel, they are Ki No Taki Japanese resto, n American Grilled. The thing i like the most about the place is the location, it is in the center of Jakarta, which very helpful for you if you want to go to anywhere. And this hotel is very clos to Grand Indonesia Mall, Plaza Indonesia Mall, and EX Mall. And there is 7 Eleven nearby the hotel.

Reviewed February 18, 2013
12345
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  • Excellent location
  • Plaza Indonesia
  • Sudirman Railway Station is within 0.38 km
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