Smart Hotel
You'll love the exceptional convenience during your stay at Smart Hotel, located right in the heart of the city center, with an easy access to everything in Mandalay.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Smart Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Mandalay can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Smart Hotel.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Smart Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Smart Hotel offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a coffee or tea maker, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer and bathrobes provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Smart Hotel, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Smart Hotel has a range of activities that will meet your needs. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
Around the property
While in Mandalay, take some time to venture outside of Smart Hotel. Photograph yourself in front of Golden Palace Monastery (Shwenandaw Kyaung) located 3.4 km away, which people travel great distances to see. You're sure to want to visit Mahamuni Pagoda located 3.2 km away, among the most sought-after photographs for anyone visiting Mandalay.
Reasons to stay here
Spend less here on rooms than you would at 91% of other accommodations in the city.
Excellent value for money”
One of my favourite places to stay in Mandalay. Excellent value for money (I paid $22 a night, including good breakfast). Nice to sit on the balcony in the evening with a beer, looking out towards Mandalay Hill. The in-house menu provides a good range of Myanmar, other Asian and international dishes at reasonable prices. Rooms are spotless, with reliable hot showers, A/C, wifi and TV. The top-floor restaurant provides great views over the city and the hills beyond - and there are even a couple of telescopes provided so you can get a closer look. The staff are unfailingly friendly, polite and helpful - nothing seems to be too much trouble. They will organise bus tickets and other fares for you, and advise on local places of interest. Thanks especially to Reservation Supervisor Hlaing Min Htet who downloaded and printed out some urgent documents for me that I was unable to do from my device - all at no extra charge. I would definitely recommend the Smart Hotel to anyone needing a base and comfortable place to stay in Mandalay.
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Thanks you very much for your lovingly review and feel sorry for the belated reply. Your review helps us and also for the other travelers. Wishing you be well and see you again!! Smart Hotel
Smart Hotel the smart choice”
smart hotel clearly is the smart choice. first, the staff are extremely friendly and helpful - from the moment you walk in the front door to when you leave and including every detail of your stay. of course it's a bonus that they comfortably speak english. they gladly help out with other needs you may have for you time in mandalay and you travel arrangements further into you trip. (ask for jo jo for good taxi-tour of the local sights) the hotel is very clean. bedrooms are cozy, beds are comfortable. bathrooms are large and there is plenty of hot water for showers. air con works well. breakfast is included and is great: local traditional dishes as well as your choice of eggs sunny side up or over, scrambled or omelette. toast, croissant (not quite parisienne but good enough) and a nice apple cake. also fruit. we're leaving too early to get breakfast tomorrow so they are packing a box breakfast for us. one of the two owners, myo (pronounced mu), spent eight years in hotel management in england and is on site. of course he speaks english fluently and has a commitment to offering customer satisfaction. in the expanding economy of myanmar, smart hotel is very well priced. you will enjoy staying here.
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3 star hotel that gives 5 star service”
If you are going to Mandalay, I highly recommend this hotel. You are greeted and given personalized treatment right away. Questions are answered, requests are considered and almost never beyond staff's ability to deliver, rooms are lovely, especially the Executive Suite......price is very good. Hotel restaurant is on top floor and is very adequate for times you want to stay in and relax. We walked to Night Market, and other restaurants. Hotel staff got us the appropriate transportation for the areas we wanted to go. We would be remiss if we did not congratulate Terrance, the general manager, for his keen and insightful leadership. He 'gets' tourists! Thanks SMART Hotel staff, we loved every minute!
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New hotel near the palace ”
The lack mid range hotels in Mandalay was a worry when we couldn't prebook on agoda then just a few days before we our arrival date I checked again and the Smart Hotel appeared. We booked it and very glad we did. Open for only 2 days we found the staff so friendly and helpful. The rooms are well equipped and having travelled for 3 weeks through Myanmar it was a real change to have bacon tomatoes and beans for breakfast as well as fruit, cakes and various breads. We would recommend this hotel for anyone wanting to stay in Northern Mandalay.
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Fabulous location and delightful staff”
I rarely write reviews of places I have stayed, but I felt like the Smart Hotel was such great value for money that it deserved a mention. My boyfriend and I were treated like royalty during the 3 days we stayed there. When we arrived it was raining, but a couple of staff rushed out with umbrellas to get us safely into the hotel. We were then greeted by the manager, Terence, and the rest of his lovely staff, who gave us helpful advice on what to visit and where everything was in relation to the hotel. We were delighted to discover it is situated in a prime location, with the palace a few minutes’ walk away. Our bedroom was light, airy and clean, with a good-sized bathroom and a great view of the city. It also had air-con, a mini bar fridge, and a flat-screen TV attached to the wall - everything you could want from a modern city hotel room. Guests are invited to go up to the hotel’s Sky Bar for a free cocktail every evening, and we ate there on a couple of occasions. The menu offers Burmese and international dishes, all of good quality and reasonably priced. The gentleman manning the bar was really attentive and polite, and it was the perfect way to finish a long day exploring the city. The staff sorted out a lot of our transportation - including a day-long tour of the city's environs - and negotiated prices on our behalf. Nothing was too much trouble and everything was done with a smile. When we checked out we were invited for some delicious vegetable tempura and local tea with the manager while we waited for our taxi, which we thought was extremely kind. He is a very interesting character who has been in the hotel business for 30 years and can speak at least three languages fluently. Our experience of the Smart Hotel was overall incredibly positive and I would like to support these deserving people by doing my bit to promote their business.
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Very nice hotel. Excellent location and friendly staff ”
We had a wonderful time at the Smart Hotel in Mandalay. The hotel is very centrally located. The rooms are quite big (they even upgraded us to a nicer room). We rented bikes and spent a, day going between the temples. Another good option is to use a tuk tuk. The hotel helped us to arrange a car and driver for a day's visit to U Bein Bridge, Sagaing and more. They were very helpful and gave us all the information we needed. I can highly recommend this hotel. Good value for your money.
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Oustanding Friendly Stay”
We stayed at the Smart Hotel for 5 nights in November. From the moment we checked in until the moment we left we were treated like a family member. All of the staff and the General Manager, Terrence, went out of their way to ensure that our stay was comfortable and memorable. The room (604) was superb with a large terrace that overlooked the city towards Mandalay Hill. Breakfast and very typical of the Burmese offering and very tasty and abundant. We have no hesitation in recommending Smart Hotel to other travellers and friends and will definitely stay there again next visit.
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Good Stay”
If your looking for a reasonably priced hotel in Mandalay with a good location, comfortable rooms and welcoming staff then I would recommend Smart hotel. The rooms aren't particularly large and the decor is a bit dated considering it is a newly opened hotel but the rooms are comfortable with aircon, mini bar and room service and have everything you need for a short stay. I wouldn't hesitate to stay again.
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Well run hotel with friendly and efficient staff”
We arrived tired from an early morning flight. We were warmly welcomed into the hotel and given drinks and loads of information on Mandalay. Our room was clean and very smart with great views across the city. We stayed three nights over the Myanmar new year/Easter and the staff made our stay very relaxing and enjoyable with a comfortable retreat from the hectic street life of Mandalay. Reception helped us arrange onward travel. Hassle free stay. Highly recommended. Thanks once again to the manager all the staff. Mingalar Bar!
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Clean and good service”
Our stay in Mandalay at Smart Hotel was great. Very friendly staff, they were always prepared to help us in any case. An awesome fact is that they have free bicycles which you can use to move freely around the city. The breakfast at the sky bar has many things to offer and the food is of good quality. The room is very tidy, good Arco and nice bathroom with bath and shower. Definitely worth to stay during your visit in Mandalay!
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A great hotel with exceptional service”
I would happily recommend the Smart Hotel. The team there made our stay in Mandalay a pleasure they had an amazing focus on service. They assisted us with bookings for sightseeing and boats efficiently. The room on the top floor had the benefit of a balcony overlooking the city. It was very clean and well appointed. The included breakfast was of good quality. A great place to stay in Mandalay.
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Great Mandalay spot”
The smart hotel is walking distance to a few things but in order to really see the sites in Mandalay you need a driver. The staff were great, rooms basic but clean and the a/c worked well. Spotty wifi but normal for here. The upstairs restaurant has a great view, the breakfast has a big selection, and the food on the menu is priced average or slightly higher then you'll find elsewhere, but was tasty. I'd stay again for sure. They have bikes you can use but be wary of the traffic on main roads.
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A very nice hotel with great staff.”
We had the executive room on the 6th floor with a lovely balcony over looking the city as well as views to the Palace & Mandalay Hill. 7th top floor is a bar/restaurant with nice meals and great views. Hotel organized air con taxi for us at $50 per day which was great and our thanks to Sangee for showing us all the sights in and around Mandalay. Staff here were very friendly and helpful. Location is very good with many shops and restaurants nearby. While in Mandalay, my wife had a slight incident that required a visit to the Mandalay Palace Hotel. Terrance, the hotel manager came to the hospital with us to ensure my wife received the best and prompt service. Our personal thanks to Terrance and all the staff for looking after us so well. The are a few expensive, flash hotels in Mandalay, but if you want a hotel that is centrally located and the staff treat you as one of the family, you cannot go past this hotel. David & Shirley, Australia.
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One of the best deals in Mandalay!”
Everything at Smart was quite good, particularly when compared to other hotels in Mandalay in this price range. In fact, I'd venture that it's one of the few good remaining mid-range hotels in Upper Burma that has not tried to unfairly inflate its price in light of the tourism craze that the country is experiencing. Thank you, Smart Hotel, for an excellent stay!
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Well run, comfortable, great staff”
I had a great stay at the Smart Hotel. My arrival in Mandalay was delayed by a day so I called ahead to ask that my room be held. Not only did they hold my room but they offered to upgrade me to a nicer room to make up for the day I had already paid for. This despite the fact that my delayed arrival was in no way their fault. The staff were also great with offering sightseeing suggestions and helping me to plan to make the most of my stay. And the breakfast buffet is great, offering fresh eggs prepared any way you like, fresh fruit, fried rice and/or noodles, toast, croissants, coffe, tea, oj. You can really fuel up for your day.
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Thoroughly recommended!”
One of my favourite places to stay in Mandalay. Excellent value for money (I paid $22 a night, including good breakfast). Nice to sit on the balcony in the evening with a beer, looking out towards Mandalay Hill. The in-house menu provides a good range of Myanmar, other Asian and international dishes at reasonable prices. Rooms are comfortable and spotless, with reliable hot showers, fridge, A/C, Wifi and TV. The top-floor restaurant provides great views over the city and the hills beyond - and there are even a couple of telescopes provided so you can get a closer look. The staff are unfailingly friendly, polite and helpful - nothing seems to be too much trouble. They will organise bus tickets and trips, and advise on local places of interest. Thanks especially to Reservation Supervisor Hlaing Min Htet who, for example, downloaded and printed out some urgent documents for me that I was unable to do from my device, all at no extra charge.
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Thanks you very much for your lovingly review and feel sorry for the belated reply. Your review helps us and also for the other travelers. Wishing you be well and see you again!! Smart Hotel
Smart Choice”
I arrived early in the morning but was still able to check in as my room was ready. The owner was on hand to personally introduce himself. The front desk were helpful with reconfirming flights and arranging transport to the airport. The restaurant on the top floor is open late. The all time favorite pork curry was pretty good. A harpist performed for an hour in the evening and a free welcome drink was provided. Breakfast started at 5:30 a.m. so even though I had to check out early in order to catch my flight I was still able to enjoy the buffet. I was only in Mandalay for one night but I would have been happy to stay longer at the Smart Hotel if possible.
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Staff Service, The Owner (Terence) , Information”
My stay at the Smart Hotel was great. The best part was meeting the owner, Terence, who speaks fantastic English and Italian and other languages and has worked in the hotel industry for over 30 years. The hotel is nicely located not too far from the train station. The rooms are slightly dated but the performance of staff at breakfast and the owner, Terence, and his information and knowledge on Mandalay and Myanmar outweigh the dated rooms.
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Clean hotel with very helpful friendly staff”
A very nice hotel not far from the palace and the BBB European restaurant. Staff were very friendly and helpful. Breakfast was good with eggs cooked to order and a reasonable choice of cereal and fruit along with other dishes. Coffee and tea available along with a toaster. The rooms also had tea and coffee facilities. I just wish Mandalay had a good bakery as the bread anywhere in Mandalay in the places we visited was awful. Local food very tasty and not overly spicy if you asked for non spicy food. WiFi was available in the hotel but I suspect that the very slow speed was common to Mandalay and not just this hotel. Good clean rooms well equipped and spacious, TV with several English speaking channels and room safe. Altogether a very pleasant experience made all the more so by the very friendly and helpful hotel staff.
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Fantastic”
I've stayed at the Smart Hotel several times and greatly look forward to going back again. The incredible sweetness and friendliness of the staff make for a truly special time in Mandalay-- they also helped us with travel plans and offered to help when I was sick. One of the highlights of our trip was taking a day trip with U Shan. I've stayed in a variety of rooms and all were clean and well kept up, but I recommend staying in a room with a view. The bar/restaurant on the top floor is well worth the view.
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