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Lobby, Smart Hotel in Mandalay
Standard Twin Bed, Smart Hotel in Mandalay
Lobby, Smart Hotel in Mandalay
Lobby, Smart Hotel in Mandalay
Balcony/terrace, Smart Hotel in Mandalay
Balcony/terrace, Smart Hotel in Mandalay
Bathroom, Smart Hotel in Mandalay

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7.8

Very good

1,269 reviews

1,269 reviews

See map
See map

7.9

Very good

Location rating score

Very good location - Inside city center
Parking
FREE
Popular landmarks
Mandalay Central Railway Station 460 m
Mandalay Palace 1.5 km
Mandalay Marionettes Theater 1.8 km
Jade Market 2.6 km
Maha Myat Muni Pagoda- Mahamuni Buddha Temple 3.3 km
Mahamuni Pagoda 3.3 km
Sanda Muni Paya 3.4 km
Golden Palace Monastery (Shwenandaw Kyaung) 3.4 km
Kuthodaw Pagoda & the World's Largest Book 3.6 km
Mandalay Hill 4.3 km
Nearby landmarks
28 Star pharmacy 250 m
Phyu Sin Nyein clinic 280 m
Pepsodent 290 m
Cardiac Surgery 320 m
Han Tin 320 m
my part time dental clinic 330 m
Sun Far Travels & Tours 370 m
Myit Tar Yaung Chi clinic 380 m
Aung Clinic 390 m
SMS Clinic 390 m

Smart Hotel

167, 28th street. between 76 th & 77. chan aye tharzan township, Central Mandalay, Mandalay, Myanmar, 5000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Central Mandalay, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Mandalay Hill. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

450 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Luggage storage

Breakfast [free]

Restaurants

Value for money7.7
Distance to city center0.00 Km
Location rating7.9
Nearest airportMandalay International Airport (MDL)
Distance to airport32.9 km

Rooms available at Smart Hotel

Very good
Room comfort & quality

7.6

Executive City View King Bed
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed and 1 king bed
Enter dates to see prices
Superior King Bed
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed and 1 king bed
Enter dates to see prices
Standard Twin Bed
...
  • Room size: 15 m²/161 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard King Bed
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed and 1 double be...
Enter dates to see prices
Superior Twin bed
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Double Room
...
  • Room size: 17 m²/183 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Executive Double Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Superior Room
...
  • Room size: 19 m²/205 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices

Frequently asked questions

What points of interest are nearby Smart Hotel that are in walking distance?

While staying at Smart Hotel, start off your getaway by visiting the closest points of interest that are within close proximity to the property which include Mandalay Central Railway Station, Fuji Shopping Centre (78), and Orange supermarket.

What do verified guests love most about Smart Hotel?

Past guests that stayed at Smart Hotel have given this property a rating of 8.603 for its excellent service as the major highlight for their stay.

What is the verified guest review consensus about Smart Hotel's view?

77.0% of our past guest testimonials have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Smart Hotel down in the review section.

What is the typical rating that verified Solo travelers' have given to Smart Hotel?

Verified solo travelers that have stayed at this property have given Smart Hotel an average rating of 7.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Smart Hotel?

Verified couple travelers that have stayed at this property have given Smart Hotel an average rating of 7.8. You can look up on more specific customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Smart Hotel?

Verified families with young children that have stayed at this property have given Smart Hotel an average rating of 7.6. You can look up more thorough customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Smart Hotel?

The closest train, metro, or bus station is Thiri Mandala Bus Station (for Monywa, Shwebo), 2118.86 m away from Smart Hotel.

What well-known shopping venues are nearby Smart Hotel?

Shopping options in Smart Hotel’s Central Mandalay neighborhood consists of Zegyo Market, Mandalay Yatanar Mall, and Jade Market.

What is the closest airport to Smart Hotel?

The nearest airport to Smart Hotel is Monywa Airport, 106.0 km away.

Is breakfast offered at Smart Hotel?

Wake up to an exceptional continental and buffet breakfast at Smart Hotel. Visitors can enjoy breakfast offered with an additional charge of 15385 MMK for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.

See map

Explore the neighborhood

What people love about Smart Hotel

  • 7.6

    Very good
    Bathroom

    "It is spacious, bathroom is clean, enjoyed hot water and their bath tub, linens are clean and new + smells good too!"

    Leemar

    |

    September 3, 2020

  • 8.8

    Excellent
    Staff 

    "Good location, clean and great staffs."

    Kay

    |

    July 23, 2020

  • 8.4

    Excellent
    Location

    "The hotel is easy to find using google map."

    Laurence

    |

    September 22, 2020

Overall rating:

7.8

Very good
1,269 reviews
Cleanliness
7.9
Facilities
7.2
Location
7.9
Read all reviews >
What travelers say they love:
Clean room, best staff, great breakfast, fantastic hotel.
Saul from Thailand
Group
More about Smart Hotel

More about Smart Hotel

Smart Hotel

You'll love the exceptional convenience during your stay at Smart Hotel, located right in the heart of the city center, with an easy access to everything in Mandalay.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Smart Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Mandalay can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Smart Hotel.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Smart Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Smart Hotel offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a coffee or tea maker, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Smart Hotel, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Smart Hotel has a range of activities that will meet your needs. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Around the property

While in Mandalay, take some time to venture outside of Smart Hotel. Photograph yourself in front of Golden Palace Monastery (Shwenandaw Kyaung) located 3.4 km away, which people travel great distances to see. You're sure to want to visit Mahamuni Pagoda located 3.2 km away, among the most sought-after photographs for anyone visiting Mandalay.


Reasons to stay here

Spend less here on rooms than you would at 91% of other accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.2

Most talked about facilities

Breakfast

106 mentions

Housekeeping

62 mentions

Internet

27 mentions

Food & Dining

19 mentions

Languages spoken
  • English
  • Burmese
  • French
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Hair dryer
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower

Food and dining

Breakfast options
  • Continental
  • Buffet

Location

167, 28th street. between 76 th & 77. chan aye tharzan township, Central Mandalay, Mandalay, Myanmar, 5000
Very good
Location

7.9

Airports
  • Mandalay International Airport (MDL)
    32.9 km 53 min drive
  • Monywa Airport (NYW)
    106.1 km
Public transportation
  • Mandalay Railway Station
    450 m
  • Thiri Mandala Bus Station (for Monywa, Shwebo)
    2.1 km
Hospital or clinic
  • 28 Star pharmacy
    250 m
Shopping
  • Jade Market
    2.6 km
Convenience store
  • Fuji Grocery Store
    650 m
Cash withdrawal
  • ATM
    260 m

What's nearby

Popular landmarks
  • Mandalay Central Railway Station
    460 m
  • Mandalay Palace
    1.5 km
  • Mandalay Marionettes Theater
    1.8 km
  • Jade Market
    2.6 km
  • Maha Myat Muni Pagoda- Mahamuni Buddha Temple
    3.3 km
  • Mahamuni Pagoda
    3.3 km
  • Sanda Muni Paya
    3.4 km
  • Golden Palace Monastery (Shwenandaw Kyaung)
    3.4 km
  • Kuthodaw Pagoda & the World's Largest Book
    3.6 km
  • Mandalay Hill
    4.3 km
Nearby landmarks
  • 28 Star pharmacy
    250 m
  • Phyu Sin Nyein clinic
    280 m
  • Pepsodent
    290 m
  • Cardiac Surgery
    320 m
  • Han Tin
    320 m
  • my part time dental clinic
    330 m
  • Sun Far Travels & Tours
    370 m
  • Myit Tar Yaung Chi clinic
    380 m
  • Aung Clinic
    390 m
  • SMS Clinic
    390 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee20 MMK
  • Distance from city center0.00 Km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)15385 MMK
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 34
  • Room voltage220
  • Year property opened2012
  • Most recent renovation2012

Reviews of Smart Hotel from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.9
Facilities7.2
Location7.9
Room comfort and quality7.6
Service8.6
Value for money7.7
High score for Mandalay
Rating
9+ Exceptional (237)
8-9 Excellent (217)
7-8 Very Good (335)
6-7 Good (156)
<6 Below Expectation (146)
Time of the year
Mar - May (279)
Jun - Aug (225)
Sep - Nov (248)
Dec - Feb (339)

Show reviews that mention 

Showing 1,091 verified guest comments
12345
9.2
Exceptional
Stella from United Kingdom
Solo traveler
Standard King Bed
Stayed 4 nights in November 2017

Excellent value for money”

One of my favourite places to stay in Mandalay. Excellent value for money (I paid $22 a night, including good breakfast). Nice to sit on the balcony in the evening with a beer, looking out towards Mandalay Hill. The in-house menu provides a good range of Myanmar, other Asian and international dishes at reasonable prices. Rooms are spotless, with reliable hot showers, A/C, wifi and TV. The top-floor restaurant provides great views over the city and the hills beyond - and there are even a couple of telescopes provided so you can get a closer look. The staff are unfailingly friendly, polite and helpful - nothing seems to be too much trouble. They will organise bus tickets and other fares for you, and advise on local places of interest. Thanks especially to Reservation Supervisor Hlaing Min Htet who downloaded and printed out some urgent documents for me that I was unable to do from my device - all at no extra charge. I would definitely recommend the Smart Hotel to anyone needing a base and comfortable place to stay in Mandalay.

Reviewed November 08, 2017

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Thanks you very much for your lovingly review and feel sorry for the belated reply. Your review helps us and also for the other travelers. Wishing you be well and see you again!! Smart Hotel

Responded June 22, 2018
Smart Hotel
9.0
Exceptional
Jeffrey from Canada
Couple
Stayed 3 nights in January 2013

Smart Hotel the smart choice”

Super friendly. Very clean and comfortable

smart hotel clearly is the smart choice. first, the staff are extremely friendly and helpful - from the moment you walk in the front door to when you leave and including every detail of your stay. of course it's a bonus that they comfortably speak english. they gladly help out with other needs you may have for you time in mandalay and you travel arrangements further into you trip. (ask for jo jo for good taxi-tour of the local sights) the hotel is very clean. bedrooms are cozy, beds are comfortable. bathrooms are large and there is plenty of hot water for showers. air con works well. breakfast is included and is great: local traditional dishes as well as your choice of eggs sunny side up or over, scrambled or omelette. toast, croissant (not quite parisienne but good enough) and a nice apple cake. also fruit. we're leaving too early to get breakfast tomorrow so they are packing a box breakfast for us. one of the two owners, myo (pronounced mu), spent eight years in hotel management in england and is on site. of course he speaks english fluently and has a commitment to offering customer satisfaction. in the expanding economy of myanmar, smart hotel is very well priced. you will enjoy staying here.

Reviewed February 10, 2013

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9.7
Exceptional
Lynn from United States
Couple
Stayed 2 nights in December 2014

3 star hotel that gives 5 star service”

Staff and customer service, rooms and balcony, location

If you are going to Mandalay, I highly recommend this hotel. You are greeted and given personalized treatment right away. Questions are answered, requests are considered and almost never beyond staff's ability to deliver, rooms are lovely, especially the Executive Suite......price is very good. Hotel restaurant is on top floor and is very adequate for times you want to stay in and relax. We walked to Night Market, and other restaurants. Hotel staff got us the appropriate transportation for the areas we wanted to go. We would be remiss if we did not congratulate Terrance, the general manager, for his keen and insightful leadership. He 'gets' tourists! Thanks SMART Hotel staff, we loved every minute!

Reviewed December 19, 2014

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9.7
Exceptional
CHRISTINE from United Kingdom
Couple
Stayed 3 nights in January 2013

New hotel near the palace ”

Spotless rooms, smiling helpful staff

The lack mid range hotels in Mandalay was a worry when we couldn't prebook on agoda then just a few days before we our arrival date I checked again and the Smart Hotel appeared. We booked it and very glad we did. Open for only 2 days we found the staff so friendly and helpful. The rooms are well equipped and having travelled for 3 weeks through Myanmar it was a real change to have bacon tomatoes and beans for breakfast as well as fruit, cakes and various breads. We would recommend this hotel for anyone wanting to stay in Northern Mandalay.

Reviewed February 02, 2013

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9.7
Exceptional
Natalie from Australia
Couple
Stayed 3 nights in May 2014

Fabulous location and delightful staff”

Staff went out of their way to help, it's very central for shopping and sightseeing, and great restaurants nearby.

I rarely write reviews of places I have stayed, but I felt like the Smart Hotel was such great value for money that it deserved a mention. My boyfriend and I were treated like royalty during the 3 days we stayed there. When we arrived it was raining, but a couple of staff rushed out with umbrellas to get us safely into the hotel. We were then greeted by the manager, Terence, and the rest of his lovely staff, who gave us helpful advice on what to visit and where everything was in relation to the hotel. We were delighted to discover it is situated in a prime location, with the palace a few minutes’ walk away. Our bedroom was light, airy and clean, with a good-sized bathroom and a great view of the city. It also had air-con, a mini bar fridge, and a flat-screen TV attached to the wall - everything you could want from a modern city hotel room. Guests are invited to go up to the hotel’s Sky Bar for a free cocktail every evening, and we ate there on a couple of occasions. The menu offers Burmese and international dishes, all of good quality and reasonably priced. The gentleman manning the bar was really attentive and polite, and it was the perfect way to finish a long day exploring the city. The staff sorted out a lot of our transportation - including a day-long tour of the city's environs - and negotiated prices on our behalf. Nothing was too much trouble and everything was done with a smile. When we checked out we were invited for some delicious vegetable tempura and local tea with the manager while we waited for our taxi, which we thought was extremely kind. He is a very interesting character who has been in the hotel business for 30 years and can speak at least three languages fluently. Our experience of the Smart Hotel was overall incredibly positive and I would like to support these deserving people by doing my bit to promote their business.

Reviewed May 17, 2014

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10.0
Exceptional
Lior from Germany
Couple
Standard Twin Bed
Stayed 3 nights in February 2020

Very nice hotel. Excellent location and friendly staff ”

We had a wonderful time at the Smart Hotel in Mandalay. The hotel is very centrally located. The rooms are quite big (they even upgraded us to a nicer room). We rented bikes and spent a, day going between the temples. Another good option is to use a tuk tuk. The hotel helped us to arrange a car and driver for a day's visit to U Bein Bridge, Sagaing and more. They were very helpful and gave us all the information we needed. I can highly recommend this hotel. Good value for your money.

Reviewed February 17, 2020

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9.7
Exceptional
Sean from Australia
Couple
Stayed 5 nights in November 2014

Oustanding Friendly Stay”

Professional and welcoming staff, Clean rooms, Superb location

We stayed at the Smart Hotel for 5 nights in November. From the moment we checked in until the moment we left we were treated like a family member. All of the staff and the General Manager, Terrence, went out of their way to ensure that our stay was comfortable and memorable. The room (604) was superb with a large terrace that overlooked the city towards Mandalay Hill. Breakfast and very typical of the Burmese offering and very tasty and abundant. We have no hesitation in recommending Smart Hotel to other travellers and friends and will definitely stay there again next visit.

Reviewed December 18, 2014

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9.0
Exceptional
Laura from United Kingdom
Couple
Stayed 2 nights in July 2013

Good Stay”

Location, comfort and friendly staff

If your looking for a reasonably priced hotel in Mandalay with a good location, comfortable rooms and welcoming staff then I would recommend Smart hotel. The rooms aren't particularly large and the decor is a bit dated considering it is a newly opened hotel but the rooms are comfortable with aircon, mini bar and room service and have everything you need for a short stay. I wouldn't hesitate to stay again.

Reviewed July 21, 2013

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9.0
Exceptional
Peter from United Kingdom
Family with teens
Stayed 4 nights in April 2014

Well run hotel with friendly and efficient staff”

clean smart rooms, friendly efficient staff, central location

We arrived tired from an early morning flight. We were warmly welcomed into the hotel and given drinks and loads of information on Mandalay. Our room was clean and very smart with great views across the city. We stayed three nights over the Myanmar new year/Easter and the staff made our stay very relaxing and enjoyable with a comfortable retreat from the hectic street life of Mandalay. Reception helped us arrange onward travel. Hassle free stay. Highly recommended. Thanks once again to the manager all the staff. Mingalar Bar!

Reviewed May 10, 2014

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10.0
Exceptional
Aveline from Netherlands
Group
Standard Twin Bed
Stayed 1 night in August 2016

Clean and good service”

Our stay in Mandalay at Smart Hotel was great. Very friendly staff, they were always prepared to help us in any case. An awesome fact is that they have free bicycles which you can use to move freely around the city. The breakfast at the sky bar has many things to offer and the food is of good quality. The room is very tidy, good Arco and nice bathroom with bath and shower. Definitely worth to stay during your visit in Mandalay!

Reviewed August 24, 2016

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10.0
Exceptional
Andrew from Australia
Couple
Stayed 3 nights in January 2014

A great hotel with exceptional service”

Great staff, great room and great food

I would happily recommend the Smart Hotel. The team there made our stay in Mandalay a pleasure they had an amazing focus on service. They assisted us with bookings for sightseeing and boats efficiently. The room on the top floor had the benefit of a balcony overlooking the city. It was very clean and well appointed. The included breakfast was of good quality. A great place to stay in Mandalay.

Reviewed January 30, 2014

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9.2
Exceptional
Lana from Canada
Group
Standard Twin Bed
Stayed 1 night in December 2016

Great Mandalay spot”

The smart hotel is walking distance to a few things but in order to really see the sites in Mandalay you need a driver. The staff were great, rooms basic but clean and the a/c worked well. Spotty wifi but normal for here. The upstairs restaurant has a great view, the breakfast has a big selection, and the food on the menu is priced average or slightly higher then you'll find elsewhere, but was tasty. I'd stay again for sure. They have bikes you can use but be wary of the traffic on main roads.

Reviewed December 05, 2016

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8.3
Excellent
David from Australia
Couple
Stayed 4 nights in April 2014

A very nice hotel with great staff.”

Staff are tops, location is good, views from roof top bar/restaurant.

We had the executive room on the 6th floor with a lovely balcony over looking the city as well as views to the Palace & Mandalay Hill. 7th top floor is a bar/restaurant with nice meals and great views. Hotel organized air con taxi for us at $50 per day which was great and our thanks to Sangee for showing us all the sights in and around Mandalay. Staff here were very friendly and helpful. Location is very good with many shops and restaurants nearby. While in Mandalay, my wife had a slight incident that required a visit to the Mandalay Palace Hotel. Terrance, the hotel manager came to the hospital with us to ensure my wife received the best and prompt service. Our personal thanks to Terrance and all the staff for looking after us so well. The are a few expensive, flash hotels in Mandalay, but if you want a hotel that is centrally located and the staff treat you as one of the family, you cannot go past this hotel. David & Shirley, Australia.

Reviewed May 09, 2014

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9.7
Exceptional
David from United States
Business traveler
Stayed 2 nights in April 2013

One of the best deals in Mandalay!”

Great location, great staff, and great value

Everything at Smart was quite good, particularly when compared to other hotels in Mandalay in this price range. In fact, I'd venture that it's one of the few good remaining mid-range hotels in Upper Burma that has not tried to unfairly inflate its price in light of the tourism craze that the country is experiencing. Thank you, Smart Hotel, for an excellent stay!

Reviewed May 20, 2013

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9.0
Exceptional
Brian from United States
Solo traveler
Stayed 5 nights in June 2013

Well run, comfortable, great staff”

Staff, rooms, breakfast buffet

I had a great stay at the Smart Hotel. My arrival in Mandalay was delayed by a day so I called ahead to ask that my room be held. Not only did they hold my room but they offered to upgrade me to a nicer room to make up for the day I had already paid for. This despite the fact that my delayed arrival was in no way their fault. The staff were also great with offering sightseeing suggestions and helping me to plan to make the most of my stay. And the breakfast buffet is great, offering fresh eggs prepared any way you like, fresh fruit, fried rice and/or noodles, toast, croissants, coffe, tea, oj. You can really fuel up for your day.

Reviewed June 17, 2013

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9.2
Exceptional
Stella from United Kingdom
Solo traveler
Standard King Bed
Stayed 3 nights in November 2017

Thoroughly recommended!”

One of my favourite places to stay in Mandalay. Excellent value for money (I paid $22 a night, including good breakfast). Nice to sit on the balcony in the evening with a beer, looking out towards Mandalay Hill. The in-house menu provides a good range of Myanmar, other Asian and international dishes at reasonable prices. Rooms are comfortable and spotless, with reliable hot showers, fridge, A/C, Wifi and TV. The top-floor restaurant provides great views over the city and the hills beyond - and there are even a couple of telescopes provided so you can get a closer look. The staff are unfailingly friendly, polite and helpful - nothing seems to be too much trouble. They will organise bus tickets and trips, and advise on local places of interest. Thanks especially to Reservation Supervisor Hlaing Min Htet who, for example, downloaded and printed out some urgent documents for me that I was unable to do from my device, all at no extra charge.

Reviewed November 18, 2017

See room deals

Thanks you very much for your lovingly review and feel sorry for the belated reply. Your review helps us and also for the other travelers. Wishing you be well and see you again!! Smart Hotel

Responded June 22, 2018
Smart Hotel
9.7
Exceptional
Jason from Canada
Solo traveler
Stayed 1 night in January 2014

Smart Choice”

Great Service, Location & Facilities

I arrived early in the morning but was still able to check in as my room was ready. The owner was on hand to personally introduce himself. The front desk were helpful with reconfirming flights and arranging transport to the airport. The restaurant on the top floor is open late. The all time favorite pork curry was pretty good. A harpist performed for an hour in the evening and a free welcome drink was provided. Breakfast started at 5:30 a.m. so even though I had to check out early in order to catch my flight I was still able to enjoy the buffet. I was only in Mandalay for one night but I would have been happy to stay longer at the Smart Hotel if possible.

Reviewed February 16, 2014

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10.0
Exceptional
Robert from United Kingdom
Solo traveler
Stayed 2 nights in April 2015

Staff Service, The Owner (Terence) , Information”

Staff Service, The Owner (Terence) , Information

My stay at the Smart Hotel was great. The best part was meeting the owner, Terence, who speaks fantastic English and Italian and other languages and has worked in the hotel industry for over 30 years. The hotel is nicely located not too far from the train station. The rooms are slightly dated but the performance of staff at breakfast and the owner, Terence, and his information and knowledge on Mandalay and Myanmar outweigh the dated rooms.

Reviewed April 24, 2015

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8.7
Excellent
Alan from United Kingdom
Solo traveler
Stayed 5 nights in February 2015

Clean hotel with very helpful friendly staff”

Location, clean rooms, friendly staff

A very nice hotel not far from the palace and the BBB European restaurant. Staff were very friendly and helpful. Breakfast was good with eggs cooked to order and a reasonable choice of cereal and fruit along with other dishes. Coffee and tea available along with a toaster. The rooms also had tea and coffee facilities. I just wish Mandalay had a good bakery as the bread anywhere in Mandalay in the places we visited was awful. Local food very tasty and not overly spicy if you asked for non spicy food. WiFi was available in the hotel but I suspect that the very slow speed was common to Mandalay and not just this hotel. Good clean rooms well equipped and spacious, TV with several English speaking channels and room safe. Altogether a very pleasant experience made all the more so by the very friendly and helpful hotel staff.

Reviewed March 04, 2015

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10.0
Exceptional
Elizabeth from United States
Couple
Stayed 2 nights in March 2014

Fantastic”

Fantastic staff, clean rooms, good location

I've stayed at the Smart Hotel several times and greatly look forward to going back again. The incredible sweetness and friendliness of the staff make for a truly special time in Mandalay-- they also helped us with travel plans and offered to help when I was sick. One of the highlights of our trip was taking a day trip with U Shan. I've stayed in a variety of rooms and all were clean and well kept up, but I recommend staying in a room with a view. The bar/restaurant on the top floor is well worth the view.

Reviewed March 29, 2014

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