Smart Hotel
Smart Hotel
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Standard Twin Bed Smart Hotel
Standard Twin Bed
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Lobby Smart Hotel
Lobby
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Lobby Smart Hotel
Lobby
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Balcony/terrace Smart Hotel
Balcony/terrace
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Location
Very good
7.8
See all 42 photos Smart Hotel
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Very good
From 1104 reviewsSee what guests said
7.8
Recommended by 84% of guests
  • Airport transfer

  • 450 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
7.6
Very good
Room comfort & quality
Executive City View King Bed
Executive City View King Bed
...
  • City view
  • 24 m²/258 ft²
  • 1 double bed and 1 king bed
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Standard Twin Bed
Standard Twin Bed
...
  • City view
  • 15 m²/161 ft²
  • 2 single beds
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Superior King Bed
Superior King Bed
...
  • City view
  • 19 m²/205 ft²
  • 1 double bed and 1 king bed
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Superior Twin Bed
Superior Twin Bed
...
  • City view
  • 19 m²/205 ft²
  • 2 single beds
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Standard King Bed
Standard King Bed
...
  • City view
  • 15 m²/161 ft²
  • 1 double bed and 1 queen be...
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More about Smart Hotel

More about Smart Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1104)Booking.com Reviews (174)
7.8
Very good
Read reviews from:
Cleanliness7.9
Facilities7.3
Location7.8
Room comfort and quality7.6
Service8.6
Value for money7.7
Provided by verified guests of Agoda
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Showing 1012 verified guest comments
12345
4.0
from Vietnam
Couple
Superior King Bed
Stayed 1 night in April 2018
Bad place to stay”
The staff are fine but service are too bad, my room has no tissue and I called them for 3 times from the morning, they said they would give me some but untill the afternoon I still had no tissue..
Reviewed April 09, 2018
9.6
Oghenemine from United States
Group
Standard King Bed
Stayed 1 night in September 2017
Second time and still great place to stay”
The first time I stayed here I loved it. I came back again with a group of friends and we stayed there for the weekend. Its a great location, close to the palace and the free bikes are very handy. Will definitely stay again given the chance to visit Mandalay again.
Reviewed March 22, 2018
9.2
Eugen from Slovakia
Solo traveler
Superior King Bed
Stayed 2 nights in February 2018
Nice hotel, I can recommend!”
Very good breakfast and nice room. At night puppet show and live traditional music. Staff friendly, helpful.
Reviewed March 21, 2018
7.2
Cheung from Hong Kong
Solo traveler
Standard King Bed
Stayed 2 nights in November 2017
Very good”
staff is nice
Reviewed March 10, 2018
8.4
Hubertus from Germany
Solo traveler
Superior King Bed
Stayed 1 night in March 2018
Very kind staff for a good price”
The best rooms are in the 6th floor, because then you don't hear the traffic. Good hot water in the shower and Ay Ay at the reception was fantastic!
Reviewed March 06, 2018
6.0
Yoko from Myanmar
Couple
Executive City View King Bed
Stayed 2 nights in March 2017
A bit disappointed ”
We stayed at the executive room and it smelled. The room had old smell . Although the balcony was nice , the birds are all around and the whole balcony was filled with poop. Breakfast was okay. The only nice thing was the welcoming sheet of paper at the entrance with your name on it. Makes you feel special and welcomed.
Reviewed February 26, 2018
8.0
Sibille from Belgium
Couple
Standard King Bed
Stayed 2 nights in February 2018
very good quality for the price! ”
smart hotel is a very good choice to stay in Mandalay! Good location, cheap and clean. Nice breakfast included. Only thing to say is that we rented bicycle for one day and one of them completely fell apart...
Reviewed February 07, 2018
2.0
Stephen from Thailand
Group
Standard King Bed
Stayed 1 night in June 2017
Awful Experience”
While the hotel itself was fine, the Smart Hotel staff really ruined our much anticipated trip from Mandalay to Bagan. We were informed that there was no boat from city to city due to it being the low season, but this was not the problem. We overpaid substantially for what we were told was a "coach bus" to Mandalay. Instead, we were given an open air bus with no fan or aircon whose door was not attached. We were crammed with people the entire way to Bagan, with stops being made in smaller villages constantly. It was truly a ride from hell, and the staff at Smart Hotel are to blame.
Reviewed February 07, 2018
6.8
numchok from Thailand
Solo traveler
Standard King Bed
Stayed 1 night in January 2018
accident happen”
give out order hot pot. when in all electric in room were cut. change new still unusable. tea is not prepared. Breakfast staff is not friendly as could be.
Reviewed January 27, 2018
3.6
Naiomi from United Kingdom
Couple
Superior King Bed
Stayed 3 nights in January 2018
no service. no hot water. poor breakfast ”
we booked on the basis that the hotel had many good reviews. we were very dissapointed. the room was npt made during our stay (first day it was because we slept in and asked for it to be done tomorrow -it was not done). we reported we had np hot water they sent someone up to check.. he left the tap on and said to wait 10 mins, only for it to be a tiny bit warm. we called again she said in broken English she will send someone up (this was at 10pm) no one came so after an hour we called back she said he will come tomorrow now.. and surprise.. he did not. both me and my husband reported that the pillows had given us both a bad neck she did not understand and gave another of the exact same one. the breakfast was poor, basic, also they tried to hide that the kitchen was outside on the roof. the room itself was ok.
Reviewed January 22, 2018
12345
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