7.8
Very good
/10
(1,269 reviews)See what guests said
Housekeeping39
Breakfast36
View28
See map
7.9

Very good

Location rating score

Very good location - Inside city center
Parking
FREE
Popular landmarks
Mandalay Central Railway Station 460 m
Mandalay Palace 1.5 km
Mandalay Marionettes Theater 1.8 km
Jade Market 2.6 km
Maha Myat Muni Pagoda- Mahamuni Buddha Temple 3.3 km
Mahamuni Pagoda 3.3 km
Sanda Muni Paya 3.4 km
Golden Palace Monastery (Shwenandaw Kyaung) 3.4 km
Kuthodaw Pagoda & the World's Largest Book 3.6 km
Mandalay Hill 4.3 km
Nearby landmarks
28 Star pharmacy 250 m
Phyu Sin Nyein clinic 280 m
Pepsodent 290 m
Cardiac Surgery 320 m
Han Tin 320 m
my part time dental clinic 330 m
Sun Far Travels & Tours 370 m
Myit Tar Yaung Chi clinic 380 m
Aung Clinic 390 m
SMS Clinic 390 m
Smart Hotel

"Breakfast has varieties of delicious myanmar dishes."

Kay - July 23, 2020
Standard Twin Bed Smart Hotel
Lobby Smart Hotel
Lobby Smart Hotel
See all 39 photos
Removed from saved list
Free Wi-Fi
2019

Smart Hotel

167, 28th street. between 76 th & 77. chan aye tharzan township, Central Mandalay, Mandalay, Myanmar, 5000 - See map
Property highlights
Check-in [24-hour]
Hassle-free check in
Close to Mandalay Central Railway Station
Within 460 m of property
  • 450 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

Cheaper than 92% of all properties in Mandalay in the last 24 hoursCompared to 209 Mandalay properties at Agoda for various dates
Value for money7.7
Distance to city center0.00 Km
Location rating7.9
Nearest airportMandalay International Airport (MDL)
Distance to airport32.9 km

Rooms available at Smart Hotel

Very good
Room comfort & quality
7.6
Executive City View King Bed
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed and 1 king bed
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Standard Twin Bed
...
  • Room size: 15 m²/161 ft²
  • City view
  • 2 single beds
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Standard King Bed
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed and 1 double be...
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Superior King Bed
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed and 1 king bed
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Superior Twin bed
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds
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Standard Double Room
...
  • Room size: 17 m²/183 ft²
  • Shower
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Superior Double Room
...
  • Room size: 23 m²/248 ft²
  • Shower
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Executive Double Room
...
  • Room size: 24 m²/258 ft²
  • Shower
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Deluxe Room
...
  • Room size: 22 m²/237 ft²
  • Shower
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Room Assigned on Arrival
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Smart Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Smart Hotel?

Smart Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 20 MMK. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Smart Hotel has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Mandalay with private transportation, the hotel can arrange both taxis or car rental.

What are my dining options at Smart Hotel?

Smart Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Smart Hotel?

Smart Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Smart Hotel

  • 8.4 Excellent
    Location

    "The hotel is easy to find using google map."

    Laurence

    |

    September 22, 2020

  • 9.6 Exceptional

    "The first time I stayed here I loved it."

    Oghenemine

    |

    March 22, 2018

  • 10.0 Exceptional
    Breakfast

    "The place and the breakfast were good ."

    roylan

    |

    August 28, 2020

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Overall rating:
7.8
Very good
1,269 reviews
Cleanliness
7.9
Facilities
7.2
Location
7.9
Read all reviews >
What travelers say they love:
We booked an executive king room, very nice.
David from Canada
Couple
More about Smart Hotel

More about Smart Hotel

Situated in central Mandalay, guests are well located to enjoy the town's attraction, local shopping mall, restaurants, and train station. Hotel offers all services and facilities to make your stay perfect as a One Stop Service. Smart Hotel offers several facilities which include an international cuisine restaurant and a sky bar with cocktails. A complimentary full breakfast and free Wi-Fi is provided at the entire hotel. This place is the perfect place for guests who are looking for a budget stay with premium service.

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Most talked about facilities

Breakfast
106 mentions
Housekeeping
62 mentions
Internet
27 mentions
Food & Dining
19 mentions

What they offer

9.6 Exceptional
Cleanliness

"The room are clean and practical equipped."

Paul

|

February 28, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Smart Hotel from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.9
Facilities7.2
Location7.9
Room comfort and quality7.6
Service8.6
Value for money7.7
High score for Mandalay
Rating
9+ Exceptional (237)
8-9 Excellent (217)
7-8 Very Good (335)
6-7 Good (156)
<6 Below Expectation (146)
Time of the year
Mar - May (279)
Jun - Aug (225)
Sep - Nov (248)
Dec - Feb (339)
All guests (1269)
All room types
All languages

Show reviews that mention 

Showing 1091 verified guest comments
12345
9.2
Exceptional
Stella from United Kingdom
Solo traveler
Standard King Bed
Stayed 4 nights in November 2017

Excellent value for money”

One of my favourite places to stay in Mandalay. Excellent value for money (I paid $22 a night, including good breakfast). Nice to sit on the balcony in the evening with a beer, looking out towards Mandalay Hill. The in-house menu provides a good range of Myanmar, other Asian and international dishes at reasonable prices. Rooms are spotless, with reliable hot showers, A/C, wifi and TV. The top-floor restaurant provides great views over the city and the hills beyond - and there are even a couple of telescopes provided so you can get a closer look. The staff are unfailingly friendly, polite and helpful - nothing seems to be too much trouble. They will organise bus tickets and other fares for you, and advise on local places of interest. Thanks especially to Reservation Supervisor Hlaing Min Htet who downloaded and printed out some urgent documents for me that I was unable to do from my device - all at no extra charge. I would definitely recommend the Smart Hotel to anyone needing a base and comfortable place to stay in Mandalay.

Reviewed November 08, 2017

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Thanks you very much for your lovingly review and feel sorry for the belated reply. Your review helps us and also for the other travelers. Wishing you be well and see you again!! Smart Hotel

Responded June 22, 2018
Smart Hotel
9.0
Exceptional
Jeffrey from Canada
Couple
Standard King Bed
Stayed 3 nights in January 2013

Smart Hotel the smart choice”

Super friendly. Very clean and comfortable

smart hotel clearly is the smart choice. first, the staff are extremely friendly and helpful - from the moment you walk in the front door to when you leave and including every detail of your stay. of course it's a bonus that they comfortably speak english. they gladly help out with other needs you may have for you time in mandalay and you travel arrangements further into you trip. (ask for jo jo for good taxi-tour of the local sights) the hotel is very clean. bedrooms are cozy, beds are comfortable. bathrooms are large and there is plenty of hot water for showers. air con works well. breakfast is included and is great: local traditional dishes as well as your choice of eggs sunny side up or over, scrambled or omelette. toast, croissant (not quite parisienne but good enough) and a nice apple cake. also fruit. we're leaving too early to get breakfast tomorrow so they are packing a box breakfast for us. one of the two owners, myo (pronounced mu), spent eight years in hotel management in england and is on site. of course he speaks english fluently and has a commitment to offering customer satisfaction. in the expanding economy of myanmar, smart hotel is very well priced. you will enjoy staying here.

Reviewed February 10, 2013

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9.7
Exceptional
Lynn from United States
Couple
Executive City View King Bed
Stayed 2 nights in December 2014

3 star hotel that gives 5 star service”

Staff and customer service, rooms and balcony, location

If you are going to Mandalay, I highly recommend this hotel. You are greeted and given personalized treatment right away. Questions are answered, requests are considered and almost never beyond staff's ability to deliver, rooms are lovely, especially the Executive Suite......price is very good. Hotel restaurant is on top floor and is very adequate for times you want to stay in and relax. We walked to Night Market, and other restaurants. Hotel staff got us the appropriate transportation for the areas we wanted to go. We would be remiss if we did not congratulate Terrance, the general manager, for his keen and insightful leadership. He 'gets' tourists! Thanks SMART Hotel staff, we loved every minute!

Reviewed December 19, 2014

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9.7
Exceptional
CHRISTINE from United Kingdom
Couple
Standard King Bed
Stayed 3 nights in January 2013

New hotel near the palace ”

Spotless rooms, smiling helpful staff

The lack mid range hotels in Mandalay was a worry when we couldn't prebook on agoda then just a few days before we our arrival date I checked again and the Smart Hotel appeared. We booked it and very glad we did. Open for only 2 days we found the staff so friendly and helpful. The rooms are well equipped and having travelled for 3 weeks through Myanmar it was a real change to have bacon tomatoes and beans for breakfast as well as fruit, cakes and various breads. We would recommend this hotel for anyone wanting to stay in Northern Mandalay.

Reviewed February 02, 2013

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9.7
Exceptional
Natalie from Australia
Couple
Standard King Bed
Stayed 3 nights in May 2014

Fabulous location and delightful staff”

Staff went out of their way to help, it's very central for shopping and sightseeing, and great restaurants nearby.

I rarely write reviews of places I have stayed, but I felt like the Smart Hotel was such great value for money that it deserved a mention. My boyfriend and I were treated like royalty during the 3 days we stayed there. When we arrived it was raining, but a couple of staff rushed out with umbrellas to get us safely into the hotel. We were then greeted by the manager, Terence, and the rest of his lovely staff, who gave us helpful advice on what to visit and where everything was in relation to the hotel. We were delighted to discover it is situated in a prime location, with the palace a few minutes’ walk away. Our bedroom was light, airy and clean, with a good-sized bathroom and a great view of the city. It also had air-con, a mini bar fridge, and a flat-screen TV attached to the wall - everything you could want from a modern city hotel room. Guests are invited to go up to the hotel’s Sky Bar for a free cocktail every evening, and we ate there on a couple of occasions. The menu offers Burmese and international dishes, all of good quality and reasonably priced. The gentleman manning the bar was really attentive and polite, and it was the perfect way to finish a long day exploring the city. The staff sorted out a lot of our transportation - including a day-long tour of the city's environs - and negotiated prices on our behalf. Nothing was too much trouble and everything was done with a smile. When we checked out we were invited for some delicious vegetable tempura and local tea with the manager while we waited for our taxi, which we thought was extremely kind. He is a very interesting character who has been in the hotel business for 30 years and can speak at least three languages fluently. Our experience of the Smart Hotel was overall incredibly positive and I would like to support these deserving people by doing my bit to promote their business.

Reviewed May 17, 2014

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10.0
Exceptional
Lior from Germany
Couple
Standard Twin Bed
Stayed 3 nights in February 2020

Very nice hotel. Excellent location and friendly staff ”

We had a wonderful time at the Smart Hotel in Mandalay. The hotel is very centrally located. The rooms are quite big (they even upgraded us to a nicer room). We rented bikes and spent a, day going between the temples. Another good option is to use a tuk tuk. The hotel helped us to arrange a car and driver for a day's visit to U Bein Bridge, Sagaing and more. They were very helpful and gave us all the information we needed. I can highly recommend this hotel. Good value for your money.

Reviewed February 17, 2020

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9.7
Exceptional
Sean from Australia
Couple
Superior King Bed
Stayed 5 nights in November 2014

Oustanding Friendly Stay”

Professional and welcoming staff, Clean rooms, Superb location

We stayed at the Smart Hotel for 5 nights in November. From the moment we checked in until the moment we left we were treated like a family member. All of the staff and the General Manager, Terrence, went out of their way to ensure that our stay was comfortable and memorable. The room (604) was superb with a large terrace that overlooked the city towards Mandalay Hill. Breakfast and very typical of the Burmese offering and very tasty and abundant. We have no hesitation in recommending Smart Hotel to other travellers and friends and will definitely stay there again next visit.

Reviewed December 18, 2014

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9.0
Exceptional
Laura from United Kingdom
Couple
Standard King Bed
Stayed 2 nights in July 2013

Good Stay”

Location, comfort and friendly staff

If your looking for a reasonably priced hotel in Mandalay with a good location, comfortable rooms and welcoming staff then I would recommend Smart hotel. The rooms aren't particularly large and the decor is a bit dated considering it is a newly opened hotel but the rooms are comfortable with aircon, mini bar and room service and have everything you need for a short stay. I wouldn't hesitate to stay again.

Reviewed July 21, 2013

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9.0
Exceptional
Peter from United Kingdom
Family with teens
Superior Twin bed
Stayed 4 nights in April 2014

Well run hotel with friendly and efficient staff”

clean smart rooms, friendly efficient staff, central location

We arrived tired from an early morning flight. We were warmly welcomed into the hotel and given drinks and loads of information on Mandalay. Our room was clean and very smart with great views across the city. We stayed three nights over the Myanmar new year/Easter and the staff made our stay very relaxing and enjoyable with a comfortable retreat from the hectic street life of Mandalay. Reception helped us arrange onward travel. Hassle free stay. Highly recommended. Thanks once again to the manager all the staff. Mingalar Bar!

Reviewed May 10, 2014

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10.0
Exceptional
Aveline from Netherlands
Group
Standard Twin Bed
Stayed 1 night in August 2016

Clean and good service”

Our stay in Mandalay at Smart Hotel was great. Very friendly staff, they were always prepared to help us in any case. An awesome fact is that they have free bicycles which you can use to move freely around the city. The breakfast at the sky bar has many things to offer and the food is of good quality. The room is very tidy, good Arco and nice bathroom with bath and shower. Definitely worth to stay during your visit in Mandalay!

Reviewed August 24, 2016

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10.0
Exceptional
Andrew from Australia
Couple
Executive City View King Bed
Stayed 3 nights in January 2014

A great hotel with exceptional service”

Great staff, great room and great food

I would happily recommend the Smart Hotel. The team there made our stay in Mandalay a pleasure they had an amazing focus on service. They assisted us with bookings for sightseeing and boats efficiently. The room on the top floor had the benefit of a balcony overlooking the city. It was very clean and well appointed. The included breakfast was of good quality. A great place to stay in Mandalay.

Reviewed January 30, 2014

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9.2
Exceptional
Lana from Canada
Group
Standard Twin Bed
Stayed 1 night in December 2016

Great Mandalay spot”

The smart hotel is walking distance to a few things but in order to really see the sites in Mandalay you need a driver. The staff were great, rooms basic but clean and the a/c worked well. Spotty wifi but normal for here. The upstairs restaurant has a great view, the breakfast has a big selection, and the food on the menu is priced average or slightly higher then you'll find elsewhere, but was tasty. I'd stay again for sure. They have bikes you can use but be wary of the traffic on main roads.

Reviewed December 05, 2016

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8.3
Excellent
David from Australia
Couple
Executive City View King Bed
Stayed 4 nights in April 2014

A very nice hotel with great staff.”

Staff are tops, location is good, views from roof top bar/restaurant.

We had the executive room on the 6th floor with a lovely balcony over looking the city as well as views to the Palace & Mandalay Hill. 7th top floor is a bar/restaurant with nice meals and great views. Hotel organized air con taxi for us at $50 per day which was great and our thanks to Sangee for showing us all the sights in and around Mandalay. Staff here were very friendly and helpful. Location is very good with many shops and restaurants nearby. While in Mandalay, my wife had a slight incident that required a visit to the Mandalay Palace Hotel. Terrance, the hotel manager came to the hospital with us to ensure my wife received the best and prompt service. Our personal thanks to Terrance and all the staff for looking after us so well. The are a few expensive, flash hotels in Mandalay, but if you want a hotel that is centrally located and the staff treat you as one of the family, you cannot go past this hotel. David & Shirley, Australia.

Reviewed May 09, 2014

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9.7
Exceptional
David from United States
Business traveler
Standard Twin Bed
Stayed 2 nights in April 2013

One of the best deals in Mandalay!”

Great location, great staff, and great value

Everything at Smart was quite good, particularly when compared to other hotels in Mandalay in this price range. In fact, I'd venture that it's one of the few good remaining mid-range hotels in Upper Burma that has not tried to unfairly inflate its price in light of the tourism craze that the country is experiencing. Thank you, Smart Hotel, for an excellent stay!

Reviewed May 20, 2013

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9.0
Exceptional
Brian from United States
Solo traveler
Standard King Bed
Stayed 5 nights in June 2013

Well run, comfortable, great staff”

Staff, rooms, breakfast buffet

I had a great stay at the Smart Hotel. My arrival in Mandalay was delayed by a day so I called ahead to ask that my room be held. Not only did they hold my room but they offered to upgrade me to a nicer room to make up for the day I had already paid for. This despite the fact that my delayed arrival was in no way their fault. The staff were also great with offering sightseeing suggestions and helping me to plan to make the most of my stay. And the breakfast buffet is great, offering fresh eggs prepared any way you like, fresh fruit, fried rice and/or noodles, toast, croissants, coffe, tea, oj. You can really fuel up for your day.

Reviewed June 17, 2013

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9.2
Exceptional
Stella from United Kingdom
Solo traveler
Standard King Bed
Stayed 3 nights in November 2017

Thoroughly recommended!”

One of my favourite places to stay in Mandalay. Excellent value for money (I paid $22 a night, including good breakfast). Nice to sit on the balcony in the evening with a beer, looking out towards Mandalay Hill. The in-house menu provides a good range of Myanmar, other Asian and international dishes at reasonable prices. Rooms are comfortable and spotless, with reliable hot showers, fridge, A/C, Wifi and TV. The top-floor restaurant provides great views over the city and the hills beyond - and there are even a couple of telescopes provided so you can get a closer look. The staff are unfailingly friendly, polite and helpful - nothing seems to be too much trouble. They will organise bus tickets and trips, and advise on local places of interest. Thanks especially to Reservation Supervisor Hlaing Min Htet who, for example, downloaded and printed out some urgent documents for me that I was unable to do from my device, all at no extra charge.

Reviewed November 18, 2017

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Thanks you very much for your lovingly review and feel sorry for the belated reply. Your review helps us and also for the other travelers. Wishing you be well and see you again!! Smart Hotel

Responded June 22, 2018
Smart Hotel
9.7
Exceptional
Jason from Canada
Solo traveler
Superior King Bed
Stayed 1 night in January 2014

Smart Choice”

Great Service, Location & Facilities

I arrived early in the morning but was still able to check in as my room was ready. The owner was on hand to personally introduce himself. The front desk were helpful with reconfirming flights and arranging transport to the airport. The restaurant on the top floor is open late. The all time favorite pork curry was pretty good. A harpist performed for an hour in the evening and a free welcome drink was provided. Breakfast started at 5:30 a.m. so even though I had to check out early in order to catch my flight I was still able to enjoy the buffet. I was only in Mandalay for one night but I would have been happy to stay longer at the Smart Hotel if possible.

Reviewed February 16, 2014

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10.0
Exceptional
Robert from United Kingdom
Solo traveler
Standard King Bed
Stayed 2 nights in April 2015

Staff Service, The Owner (Terence) , Information”

Staff Service, The Owner (Terence) , Information

My stay at the Smart Hotel was great. The best part was meeting the owner, Terence, who speaks fantastic English and Italian and other languages and has worked in the hotel industry for over 30 years. The hotel is nicely located not too far from the train station. The rooms are slightly dated but the performance of staff at breakfast and the owner, Terence, and his information and knowledge on Mandalay and Myanmar outweigh the dated rooms.

Reviewed April 24, 2015

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8.7
Excellent
Alan from United Kingdom
Solo traveler
Superior King Bed
Stayed 5 nights in February 2015

Clean hotel with very helpful friendly staff”

Location, clean rooms, friendly staff

A very nice hotel not far from the palace and the BBB European restaurant. Staff were very friendly and helpful. Breakfast was good with eggs cooked to order and a reasonable choice of cereal and fruit along with other dishes. Coffee and tea available along with a toaster. The rooms also had tea and coffee facilities. I just wish Mandalay had a good bakery as the bread anywhere in Mandalay in the places we visited was awful. Local food very tasty and not overly spicy if you asked for non spicy food. WiFi was available in the hotel but I suspect that the very slow speed was common to Mandalay and not just this hotel. Good clean rooms well equipped and spacious, TV with several English speaking channels and room safe. Altogether a very pleasant experience made all the more so by the very friendly and helpful hotel staff.

Reviewed March 04, 2015

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10.0
Exceptional
Elizabeth from United States
Couple
Standard Twin Bed
Stayed 2 nights in March 2014

Fantastic”

Fantastic staff, clean rooms, good location

I've stayed at the Smart Hotel several times and greatly look forward to going back again. The incredible sweetness and friendliness of the staff make for a truly special time in Mandalay-- they also helped us with travel plans and offered to help when I was sick. One of the highlights of our trip was taking a day trip with U Shan. I've stayed in a variety of rooms and all were clean and well kept up, but I recommend staying in a room with a view. The bar/restaurant on the top floor is well worth the view.

Reviewed March 29, 2014

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