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About Smart Suites Hotel

Description

Pay budget prices, but stay in a popular area surrounded by dining and entertainment options. Located in Sukhumvit Soi 11, Smart Suites Hotel is walking distance to some of the most popular nightclubs in the city. The Nana skytrain station is right outside the soi, making it extremely easy for guests to travel around Bangkok. An in-house tailor can help you select, as well as create, dresses and business attire in less than a day. Leisure comes in the form of massage treatments and the spa, but there is also much to be seen and done in the city of Bangkok. With an excellent location, guests here are never too far from some of the hottest spots in the city. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Smart Suites Hotel.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage(s)
  • Spa

Dining, drinking, and snacking

  • Convenience store
  • Room service

Services and conveniences

  • Daily housekeeping
  • Laundry service
  • Lockers
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Thai
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 24
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Verified traveler reviews

Filter by traveler type
Very good



based on 614 reviews
  • Cleanliness 7.5
  • Facilities 7.0
  • Location 7.5
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.6
  • Food/Dining 5.4
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ANUP from India
Couples
Standard
Stayed 6 nights in September 2016
Wont mind staying here again
small but neat n clean room. staff helpful. sunny took extra efforts to get us a cab on a rainy day. they must give more services tho everything available nearby. neverthless Excellent value for money.
Reviewed September 27, 2016

Patrick from Germany
Solo travelers
Standard
Stayed 1 night in March 2016
Everything was OK
The Location is awesome at soi 11, the Stuff (Indian Owner?) is really friendly and they gave me an Upgrade for free. The Hotel is also Guestfriendly. Very Cheap From March, April and so on
Reviewed September 19, 2016

Kyaw from Singapore
Couples
Standard
Stayed 4 nights in August 2016
Suitable hotel charges for everybody.
Clean and safe hotel.
Reviewed August 25, 2016

Michael from Switzerland
Couples
Superior
Stayed 4 nights in August 2016
Top Hotel Best personal ever
I have never stayed at a so good hotel in Thailand all the other review about not friendly personal is absolute not true I travel a lot to Thailand and bin staying in many hotel in the past but from know on it will only be the Smart Suite
Reviewed August 17, 2016

Madonna from Philippines
Solo travelers
Deluxe
Stayed 2 nights in May 2016
No frills
Good for a quick stop, clean and simple rooms. Easily accessible and affordable.
Reviewed August 13, 2016

Leong from Malaysia
Groups
Standard
Stayed 3 nights in June 2016
Holiday
Value for money. Need walk 10-15min for food
Reviewed June 28, 2016

licheng from Singapore
Couples
Standard
Stayed 1 night in June 2016
extremely POOR service, strongly NOT commended
We made one booking for this hotel but after clicked payment, internet was down, so another booking was made.after we checked in and went to the room, hotel counter called and said there was another booking also successfully paid. We immediately went to the counter and informed them to cancel the duplicated booking, also called agoda regarding the cancellation. Agoda said need hotel's agreement, hotel kick the ball back to agoda , saying only agoda can cancel, manager was on leave but will contact him, pls wait. At about 8pm we contact the counter again, the answer was in progress, pls wait. At 10pm we checked the progress again, same answer. The next day at about 10am, was informed that their manager was in agoda office handling this issue. Later we were informed that hotel reject to refund due to no cancellation was made, the room was still reserved thus it caused cost to the hotel. It was so ridiculous that we made 3 to 4 times of cancellation at counter, and was informed things are in progress, just to wait, but eventually nothing was done. It was a bad experience and will not recommendate anyone to go to this hotel.
Reviewed June 24, 2016

Richard from Australia
Couples
Standard
Stayed 6 nights in May 2016
Very Average
Location is good, on Soi 11 but at the end so you don't get all the crazyness and noise. Also, the staff are very nice. The main problem is this hotel really hasn't had any money spent on it in years. Maintenance is zero. I was staying in Room 405 and there was a huge pealing paint mark on the ceiling...on the 3rd night it rained heavily and sure enough, water started dripping on my bed. I moved rooms the next day to 205, this room was fine. The bathrooms all have things that are loose or hanging off, eg hooks, towels rails, chipped tiles. Also on the 4th floor, there is a loud humming noise every 30 seconds, it sounds like a lift motor room but I think it is a huge aircon unit on the roof, made it very difficult to sleep. Hotel could be so much better with a little cash spent on it.
Reviewed June 15, 2016

Andrew from United Kingdom
Couples
Superior
Stayed 2 nights in December 2015
Continues to be a great boutique hotel for those on a budget in Bangkok
My main review, combined for both stays in December 2015, was submitted earlier. It is a nice hotel in a great location, with a small roof (which is 4 or 5 stories up) that you can gain access to and relax, with a cold drink from the 7-11 next door and look out at neighbouring skyline.
Reviewed June 05, 2016

Andrew from United Kingdom
Couples
Superior
Stayed 2 nights in December 2015
Still a fine boutique hotel.
Girlfriend and I stayed for a couple of nights on two occasions during the same period in December. As always the location is great, the staff are friendly and very helpful. Though it would seem my fondness for the hotel is slightly waring. The quality of the rooms when comparing the price is fine. Though on the scond stay the bathroom was small and felt slightly cramped and I commented my concerns to the front staff that I felt that by accident the glass in door could smash if pushedvery hard because it would actually hit the toilet. This was different to the first stay, admittedly in a superior room, which had a more spacious bathroom, but this time on the left side of the bed was a huge support post, which made moving out the bed a touch awkward. I've stayed here countless times over the last 4 years and this was the first time I had either of these rooms. It was these little traits that made me change from my previous choice of Bagkok hotel but the staff weren't all as friendly and helpful and the location was not as great. It still has all it's good qualities, which is why I'm most likely to return here for my overnight.
Reviewed June 05, 2016



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