Smart Suites Hotel
Smart Suites Hotel
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8.0
Very good

"Good location"

sultan

|

April 26, 2017

Standard Smart Suites Hotel
Standard
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Lobby Smart Suites Hotel
Lobby
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Interior view Smart Suites Hotel
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Very good
Location
7.5
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What guests are saying:
Staff was very good, friendly and helpful.
Alvin from Malaysia
Couple
Great location and value for money
Khwaja from Bangladesh
Solo traveler
This Hotel Smart suite and agoda they are both top. Just near all happening place 24 hour reception service with the smile on face. Come here and meet with mr vicky
Daljeet
Business traveler
Our stay was really comfortable. Smart Suites is centrally located ( 5 - 10 minutes walk from Nana BTS). Staff were very helpful. Though the rooms were a bit smaller than expected, it was made up for by the facilities and services.
Kiran from India
Couple
This hotel located heart of bangkok. Near the shopping area all street food with all kind of restaurants near by. Staff is brilliant mr vicky is great
Daljeet
Family with young children
overall good hotel.
IBRAHIM from Maldives
Family with young children
my second time in this hotel and i love it, i booked the 5th floor and gave us the suite on 2nd floor since i have big luggage, very nice staff and affordable price. worth it will come back here again whenever i visit pattaya
yves from Philippines
Couple
I enjoyed my stay here, the room was comfortable and a welcome refuge from the bustle and heat of the streets. Ruby at reception was so helpful with directions and advice. She has excellent English and is genuinely a great person.
Niall from Ireland
Couple

Smart Suites Hotel

Very good location
- Inside city center
- What's nearby?
Very good
From 805 reviewsSee what guests said
7.2
/
10
Very good room comfort and quality
7.6
Value for money7.6
Location rating7.5
Nearest airportDon Mueang International Airport (DMK)
Distance to airport19.4 km
  • 670 meters to public transportation

  • Located in heart of Bangkok

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
7.6
Very good
Room comfort & quality
Deluxe
Deluxe
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed or 2 single be...
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Standard
Standard
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior
Superior
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 double b...
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Luxury Room Shared Bed
Luxury Room Shared Bed
...
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    Basic Double
    Basic Double
    ...
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      Have a question for Smart Suites Hotel?

      What people love about the property

      • 7.6
        Very good

        "Nice hotel with friendly staff."

        constanza

        |

        November 26, 2016

      • 7.2
        Very good

        "Room is good and clean."

        Matthew

        |

        November 28, 2016

      • 10.0
        Exceptional

        "The rooms are clean and cozy."

        Varuna

        |

        November 2, 2016

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      More about Smart Suites Hotel

      More about Smart Suites Hotel

      7.6
      Very good

      "The staff there was very good and helpful."

      Jun Q.

      |

      April 4, 2017

      An overview

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Thai cuisine
      Thai cuisine
      Q Bar Bangkok
      130 m Thai
      Toi's Street Food Restaurant
      380 m Thai
      Khao
      580 m Thai
      American cuisine
      American cuisine
      Firehouse Pub & Restaurant
      180 m American, Bar, British
      Gulliver Pub & Restaurant
      430 m American, Asian, Bar
      Bully's Pub
      620 m American, Bar, British
      Asian cuisine
      Asian cuisine
      Above Eleven
      110 m Asian, Bar, Japanese
      L3 Eatery @ Le Fenix
      180 m Asian
      Chilli Culture Thai Kitchen
      220 m Asian, Thai

      What they offer

      8.8
      Excellent

      "Just good cheap and clean"

      Ross

      |

      January 4, 2017

      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Real reviews from real guests

      Agoda Reviews (805)Booking.com Reviews (436)
      7.2
      /
      10
      Cleanliness7.5
      Facilities6.7
      Location7.5
      Room comfort and quality7.6
      Service7.6
      Value for money7.6
      Provided by verified guests of Agoda
      All languages
      All guests (805)
      All room types

      Show reviews that mention 

      Showing 726 verified guest comments
      12345
      9.2
      Exceptional
      Bennett from United States
      Business traveler
      Superior
      Stayed 4 nights in December 2018
      Delightful accommodation for medical tourism”
      I love this hotel. This is the second time I've stayed there. This visit was for 30 days. The place is quiet, off the noisy party road nearby. The rooming staff was both accommodating and sensitive or requests for privacy. The breakfast buffet also sets this hotel apart. At 250 BHT per guest, it is the best priced hotel breakfast within walking distance.
      Reviewed January 13, 2019
      7.2
      Very good
      Tim from United Kingdom
      Couple
      Standard
      Stayed 1 night in December 2018
      Convenient Location and Ok for a stopover”
      We only used this as a overnight stop before flying on to Koh Lanta. It is close to all the action on Soi11 and around Nana and reasonably close to the Airport Link sky Train. Clean, comfortable and did the job.
      Reviewed January 16, 2019
      4.4
      mikio from Singapore
      Solo traveler
      Standard
      Stayed 3 nights in January 2019
      Unfriedly staffs”
      Very unfriendly staffs, especially the guy works in the day shift. Only one guy is very nice and supportive. He works in the night shift. Never stay such a hotel in bkk in my more than 100 times stay in bkk. Not recommended!
      Reviewed January 15, 2019
      6.0
      Hakki from Finland
      Solo traveler
      Standard
      Stayed 2 nights in January 2019
      Watch out the staff... ”
      Nice, clean little room, good shower, good bed and tv, good WiFi. Ladyboy who works in the reception try to cheat me with taxi.
      Reviewed January 14, 2019
      7.2
      Very good
      Bennett from United States
      Business traveler
      Deluxe
      Stayed 10 nights in November 2018
      Cheap accommodation in a moderately pricy neighborhood.”
      Smart Suites is for no-frills travelers. The large size of the rooms makes this facility distinctive.
      Reviewed January 13, 2019
      9.6
      Exceptional
      EDWIN from United States
      Solo traveler
      Standard
      Stayed 5 nights in December 2018
      Exceptional”
      Spent five nights in Bangkok and l was very please with my stay at this hotel. The staff was very friendly to me doing my stay. I had a small room that is good for a solo traveler or couple. The WiFi is great and my room was cleaned each day. This hotel is in a great location. There are restaurants, stores, clubs, entertainment and shopping(Terminal 21) within 20 minutes walking distance of the hotel. BTS station is maybe a 10 minute walk from hotel. Hotel will assist with airport transfers if requested.
      Reviewed December 19, 2018
      10.0
      Exceptional
      Bilal from Pakistan
      Solo traveler
      Superior
      Stayed 6 nights in November 2018
      Highly Recommended”
      It was a great experience staying at Smart Suites Hotel, the staff member were quite cooperative gave guidance about everything asked from them especially Deepak brother greeted with smile everytime I entered the Hotel and helped me alot in knowing about the Halal Food available nearby Hotel, market place for shopping and the tourist spots all over Thailand. I would highly recommend this Hotel and for every new visitors don't forget to meet Deepak brother at Smart Suites :) :)
      Reviewed November 28, 2018
      Dear Bilal, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your all remarks. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes. Thank you & we appreciate your business. Best Regards, Smart Suites Team
      Responded December 15, 2018
      Smart Suites Hotel
      10.0
      Exceptional
      Daljeet
      Group
      Superior
      Stayed 1 night in July 2018
      Last minute”
      My all group staying at this hotel. I booked this hotel at the last minute because my plan was not sure. Finally I can make my trip to Bangkok and I arrived this hotel. I got very good deal from agoda. So I booked and I stayed here with my friends .
      Reviewed July 11, 2018
      Dear Daljeet, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your all remarks. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes. Thank you & we appreciate your business. Best Regards, Smart Suites Team
      Responded July 16, 2018
      Smart Suites Hotel
      10.0
      Exceptional
      Daljeet
      Family with young children
      Superior
      Stayed 1 night in June 2018
      Place for Family”
      I booked this Hotel because my friend visit here last year also with Family he recommended me about this Smart suite. Me and my family we enjoyed a lot. Will recommend this hotel to our friend also . So they can stay here and can enjoy the holidays
      Reviewed July 11, 2018
      Dear Daljeet, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your all remarks. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes. Thank you & we appreciate your business. Best Regards, Smart Suites Team
      Responded July 16, 2018
      Smart Suites Hotel
      10.0
      Exceptional
      Daljeet
      Solo traveler
      Deluxe
      Stayed 2 nights in July 2018
      Top class service”
      My Stay was really good. I got really good service from the staff. I’m old guest here I got complementary early checked in. I stayed at room number 306. Room size was good. Mr vicky Thanks for the Taxi to airport.
      Reviewed July 11, 2018
      9.6
      Exceptional
      Roger from Thailand
      Couple
      Standard
      Stayed 3 nights in March 2018
      Ideal location for Soi 11”
      This was our second stay at Smart Suites, with 2 more booked in the next couple of months. We originally chose it due to its location on Soi 11, where several of our favourite restaurants and bars are. However, it is only a few minutes walk away from BTS Nana and perhaps 15 minutes walk from the MTR Sukhumvit. The reception staff, both day and night, have always been very friendly and helpful. Only suggestion I would make is that they perhaps need to start putting some money back into refreshing the rooms/bathrooms; nothing major, just wallpaper, silicon around the showers, tile grouting etc. Everything is however very clean, and we look forward to our future stays.
      Reviewed March 15, 2018
      Dear Roger, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your all remarks. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes. Thank you & we appreciate your business. Best Regards, Smart Suites Team
      Responded April 11, 2018
      Smart Suites Hotel
      9.2
      Exceptional
      Ross from Australia
      Solo traveler
      Superior
      Stayed 9 nights in September 2018
      Great Value”
      I’ve probably stayed here about 8 times and will keep coming back given the value for Money and the location. The service can’t be faulted with the staff always only too happy to help or say hi. Thanks again for the great stay. Ross
      Reviewed September 24, 2018
      Dear Ross, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your all remarks. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes. Thank you & we appreciate your business. Best Regards, Smart Suites Team
      Responded October 19, 2018
      Smart Suites Hotel
      8.4
      Excellent
      Thogai from Malaysia
      Group
      Deluxe
      Stayed 1 night in September 2018
      Excellent”
      Well we chose this hotel just because it's near above eleven for salsa night. The hotel was clean & spacious. See-through bathroom/toilet door [just a note for those who are not comfortable or prefers it ;)]. 7-eleven & a supermarket is just beside the hotel. Nana BTS is about 10-15mins walk. Nana market/night market is about 15-25 minutes walk (depending on your speed). Plenty of massage & spa around. The staffs were very friendly. We went in a group of 3. Extra roll away mattress is 500THB.
      Reviewed September 20, 2018
      Dear Thogai, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your all remarks. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes. Thank you & we appreciate your business. Best Regards, Smart Suites Team
      Responded September 22, 2018
      Smart Suites Hotel
      8.4
      Excellent
      Fredrik from Finland
      Couple
      Standard
      Stayed 2 nights in October 2018
      good as Always”
      good as always. very nice staff
      Reviewed November 06, 2018
      Dear Fredrik, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your all remarks. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes. Thank you & we appreciate your business. Best Regards, Smart Suites Team
      Responded November 08, 2018
      Smart Suites Hotel
      8.4
      Excellent
      Aileen from Philippines
      Solo traveler
      Superior
      Stayed 4 nights in August 2017
      What a pleasant stay!”
      Smart Suites Everything is accessible! 7-11 store is at the ground floor. Taxi cabs were always available since most of these were just waiting for customers who were within the nearby hotels. If you want to try rooftop bars in Bangkok, the hotel is just across Above Eleven Rooftop Bar & Lounge which is the top 6 rooftop bar in Bangkok. You don't have to worry on your way back when exploring the rooftop bar and you were quite hammered! Receptionist Eric was so helpful. He recommended taking the motor ride going to BTS if you don't want to walk for 11 mins under the scorching heat of the sun. Everyday, housekeeping cleaned the room, changed the bedsheets and replenished the necessities. Nice accommodation!
      Reviewed September 04, 2017
      9.2
      Exceptional
      KOAY from Malaysia
      Family with young children
      Standard
      Stayed 3 nights in June 2017
      Wonderful stay !”
      Stayed here for 3 nights, it's really convenient place & 7-eleven next door of Smart Suites. This hotel located at the city by walking closed to Terminal 21, BTS & etc... Definitely will stay here again for our next visit.
      Reviewed June 08, 2017
      10.0
      Exceptional
      Michael from Switzerland
      Couple
      Superior
      Stayed 4 nights in August 2016
      Top Hotel Best personal ever”
      I have never stayed at a so good hotel in Thailand all the other review about not friendly personal is absolute not true I travel a lot to Thailand and bin staying in many hotel in the past but from know on it will only be the Smart Suite
      Reviewed August 17, 2016
      8.8
      Excellent
      Andrew from United Kingdom
      Couple
      Superior
      Stayed 2 nights in December 2015
      Continues to be a great boutique hotel for those on a budget in Bangkok”
      My main review, combined for both stays in December 2015, was submitted earlier. It is a nice hotel in a great location, with a small roof (which is 4 or 5 stories up) that you can gain access to and relax, with a cold drink from the 7-11 next door and look out at neighbouring skyline.
      Reviewed June 05, 2016
      8.8
      Excellent
      Andrew from United Kingdom
      Couple
      Superior
      Stayed 2 nights in December 2015
      Still a fine boutique hotel.”
      Girlfriend and I stayed for a couple of nights on two occasions during the same period in December. As always the location is great, the staff are friendly and very helpful. Though it would seem my fondness for the hotel is slightly waring. The quality of the rooms when comparing the price is fine. Though on the scond stay the bathroom was small and felt slightly cramped and I commented my concerns to the front staff that I felt that by accident the glass in door could smash if pushedvery hard because it would actually hit the toilet. This was different to the first stay, admittedly in a superior room, which had a more spacious bathroom, but this time on the left side of the bed was a huge support post, which made moving out the bed a touch awkward. I've stayed here countless times over the last 4 years and this was the first time I had either of these rooms. It was these little traits that made me change from my previous choice of Bagkok hotel but the staff weren't all as friendly and helpful and the location was not as great. It still has all it's good qualities, which is why I'm most likely to return here for my overnight.
      Reviewed June 05, 2016
      8.7
      Excellent
      Des from Australia
      Solo traveler
      Standard
      Stayed 2 nights in September 2015
      Comfy Stay”
      Lcation Friendly Clean
      My time was only for two days and I enjoyed my stay there, close to the entertainment area and quiet location, staff very pleasant with comfortable rooms good television channels for when relaxing would stay again.
      Reviewed September 20, 2015
      12345
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      Smart Suites Hotel
      |Very good 7.2
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      Experiences on Agoda. Because your room is just the beginning.

      • Very good location
      • Terminal 21 Shopping Mall
      • Nana BTS Station is within 0.67 km