Smart Suites Hotel
Smart Suites Hotel
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Reception Smart Suites Hotel
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Location
Very good
7.5
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Smart Suites Hotel

Very good location
Stay in the heart of Bangkok
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Very good
From 732 reviewsSee what guests said
7.2
  • 670 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
7.6
Very good
Room comfort & quality
Deluxe
Deluxe
...
  • City view
  • 26 m²/280 ft²
  • 1 double bed or 2 single be...
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Standard
Standard
...
  • City view
  • 21 m²/226 ft²
  • 2 single beds or 1 double b...
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Superior
Superior
...
  • City view
  • 22 m²/237 ft²
  • 2 single beds or 1 double b...
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Luxury Room Shared Bed
Luxury Room Shared Bed
...
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    Basic Double
    Basic Double
    ...
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      More about Smart Suites Hotel

      More about Smart Suites Hotel

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      Thai cuisine
      Thai cuisine
      Q Bar Bangkok
      130 mThai
      Toi's Street Food Restaurant
      380 mThai
      Khao
      580 mThai
      Asian cuisine
      Asian cuisine
      Above Eleven
      110 mAsian, Bar, Japanese
      L3 Eatery @ Le Fenix
      180 mAsian
      Chilli Culture Thai Kitchen
      220 mAsian, Thai
      Japanese cuisine
      Japanese cuisine
      Katsuichi
      270 mJapanese
      Fujiyama 55 Bangkok
      600 mJapanese
      Anego
      660 mJapanese

      What they offer

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Guest policies

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      Some helpful facts

      The property

      Number of rooms : 24

      Real reviews from real guests

      Agoda Reviews (732)Booking.com Reviews (412)
      7.2
      Very good
      Cleanliness7.5
      Facilities6.6
      Location7.5
      Room comfort and quality7.6
      Service7.5
      Value for money7.6
      Provided by verified guests of Agoda
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      Showing 686 verified guest comments
      12345
      4.0
      John from Cambodia
      Family with young children
      Standard
      Stayed 1 night in May 2018
      Disappointing ”
      Overpriced for what it is, the location is ok. This is the only plus I can see with this hotel. Hotel is old and dated. Rooms are small and not like the photos. We didn’t get the room we book either.
      Reviewed May 20, 2018
      6.0
      Reni from Indonesia
      Solo traveler
      Superior
      Stayed 1 night in April 2018
      Find a better hotel with same price ”
      I know that some reviewer would say this is the type of hotel 'what you get is what you pay', however I disagree because you can find a better hotel with same price around the area. The hotel picture with the real thing is completely different, the real room doesn't have enough light if you're claustrophobic than this just not for you. Bathroom space is ridiculously small, the space between shower and toilet is narrow. Soundproof might not available, because I can hear people chatting from outside the room as well you can hear when someone turn on shower from the other room. However, if you're care with the location then this place can be reconsidered because it's near to BTS and MTS with bars surrounding it.
      Reviewed April 07, 2018
      Dear Reni, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your all remarks. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes. Thank you & we appreciate your business. Best Regards, Smart Suites Team
      Show more
      Smart Suites Hotel
      9.6
      Exceptional
      Roger from Thailand
      Couple
      Standard
      Stayed 3 nights in March 2018
      Ideal location for Soi 11”
      This was our second stay at Smart Suites, with 2 more booked in the next couple of months. We originally chose it due to its location on Soi 11, where several of our favourite restaurants and bars are. However, it is only a few minutes walk away from BTS Nana and perhaps 15 minutes walk from the MTR Sukhumvit. The reception staff, both day and night, have always been very friendly and helpful. Only suggestion I would make is that they perhaps need to start putting some money back into refreshing the rooms/bathrooms; nothing major, just wallpaper, silicon around the showers, tile grouting etc. Everything is however very clean, and we look forward to our future stays.
      Reviewed March 15, 2018
      Dear Roger, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your all remarks. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes. Thank you & we appreciate your business. Best Regards, Smart Suites Team
      Show more
      Smart Suites Hotel
      9.6
      Exceptional
      Avik from India
      Couple
      Superior
      Stayed 2 nights in September 2017
      Excellent location...”
      The location, cleanliness and staff are awsome... Landed here 1st thing in Thailand and got every help from the desk and more... The rooms are small though well maintained... I enjoyed the rooftop view when i went for a smoke.... Thanks for a pleasant stay...
      Reviewed March 12, 2018
      Dear Avik, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. Thanks for appreciating our hotel. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your all remarks. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes. Thank you & we appreciate your business. Best Regards, Smart Suites Team
      Show more
      Smart Suites Hotel
      2.8
      Animesh from India
      Couple
      Standard
      Stayed 1 night in February 2018
      staff is not helpful with third class facilities”
      staff is not helpful with third class facilities. I would not recommend
      Reviewed February 23, 2018
      Dear Animesh, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. It helps us improving our services. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your all remarks. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes. Thank you & we appreciate your business. Best Regards, Smart Suites Team
      Show more
      Smart Suites Hotel
      10.0
      Exceptional
      Sheena from Canada
      Couple
      Standard
      Stayed 5 nights in January 2018
      Great experience - great staff and facility!”
      Clean rooms in a great location. The staff are super helpful and very friendly. The rooms are cleaned everyday and well kept.
      Reviewed January 28, 2018
      Dear Sheena, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our staff and location. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok.Thank you & we appreciate your business. Best Regards, Smart Suites Team
      Show more
      Smart Suites Hotel
      8.4
      Excellent
      Dalton from United States
      Solo traveler
      Superior
      Stayed 19 nights in December 2017
      Great place ”
      This place was an awesome, clean and friendly place to stay. I was greeted with a smile everytime I walked in or out. The staff was extremely helpful and answered any questions I had. I would definitely recommend this to someone who is traveling on a budget to Bangkok.
      Reviewed January 06, 2018
      Dear Dalton, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our staff. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok. Thank you & we appreciate your business. Best Regards, Smart Suites Team
      Show more
      Smart Suites Hotel
      5.2
      Arvin from Canada
      Solo traveler
      Superior
      Stayed 1 night in February 2017
      Was not impressed by the hotel or room”
      This is an example where you get what you pay for. I'd suggest you exercise caution before booking. A few extra bucks on a nicer hotel wouldn't hurt and I wish I had done the same.
      Reviewed December 27, 2017
      Dear Arvin, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback. Also please accept our apology for all the inconvenience you have faced during your stay. We will take in consideration your all remarks. Again we would like to thank you very much for the time and effort. We are looking forward to welcoming you again for your next visit in Bangkok to repair our past mistakes. Thank you & we appreciate your business. Best Regards, Smart Suites Team
      Show more
      Smart Suites Hotel
      4.8
      Jack from United Kingdom
      Couple
      Standard
      Stayed 4 nights in November 2017
      Acceptable”
      Decent sized room. Location is fine with food, drink and transport nearby, although it is far from main city centre attractions. We had cockroaches in our bathroom so whilst it's relatively cheap there's a reason for that.
      Reviewed November 26, 2017
      2.8
      FOO from Malaysia
      Couple
      Standard
      Stayed 2 nights in November 2017
      Its more like a motel than a hotel ”
      The room is extremely small. We are asian size but still find it small. They provide u the most basic hotel items. They dont even provide you the small towel. Dont really have place for our luggage. You can get much better hotels with the same price. Stay away from this hotel. The only pro about this hotel is the location. Which is located at the happening street of sukhumvit 11 and within walking distance to nana station
      Reviewed November 15, 2017
      7.6
      Very good
      Cu
      Group
      Superior
      Stayed 3 nights in November 2017
      Good place for night life”
      If you are looking for a budget place to rest between your nights of party in BKK, this is it. The place locates very conveniently on Sukhumvit Soi 11, which is already full of colorful bars for your night out. It's just 600-700m to Nana BTS station. and a few 1-2 minutes more to the infamous Nana Plaza. From this place getting to Grand Place or Chinatown is nightmare due to traffic jam. You're likely to spend 2 hours on taxi and waiting, so if you go in a big group, shouldn't select this facility. The room is small enough but OK for resting. No basic 3 stars hotel amenities like: shampoo, toothpaste or comb. The hair-dryer will come up-on your request to hotel people. You're heading to the 7-Eleven store next door for all the small things you need to survive. For us, when we came in and check-in @ 2:30 pm, some member had to stay until 4 p.m in the lobby waiting for the room ready. I would recommend you inform them exact time you're arriving so you can receive your room right away.
      Reviewed November 06, 2017
      5.6
      Benjamin
      Group
      Superior
      Stayed 4 nights in October 2017
      Terrible service from the staff”
      Will never come back again
      Reviewed November 04, 2017
      9.6
      Exceptional
      Liliana from Australia
      Solo traveler
      Standard
      Stayed 3 nights in October 2017
      Staff were friendly and couldn't do enough for me. Hotel exceptionally clean. Close to all amenitie”
      Only thing I wasn't happy with was toilet in the bathroom. Not much room between toilet and shower screen. Can be uncomfortable getting to toilet. Tiny squeeze
      Reviewed October 08, 2017
      7.6
      Very good
      Alexander from United Kingdom
      Business traveler
      Standard
      Stayed 5 nights in August 2017
      Decent money's worth”
      Very competent and basic hotel, it's close to the action but not so close that you won't sleep. Would recommend if you're happy to do a bit of walking every day.
      Reviewed October 06, 2017
      7.6
      Very good
      Fredrik from Finland
      Couple
      Standard
      Stayed 2 nights in September 2017
      Good”
      Close to BTS, close to visa center. Some problem with the door in my room, and my friends room had some stuff broken in thier bathroom.. But the ( hopefully) the best is we forgot a pair of glasses there,but we contacted the hotel and they say they have the glasses there. So when we back in bkk in about a week we should get them! Thank you
      Reviewed October 03, 2017
      4.4
      Gary from India
      Couple
      Standard
      Stayed 2 nights in September 2017
      Acceptable”
      Was given a room with terrible conditions, bathroom fixtures rusted and broken, cubical overflowing the hotel is not recommeded unless a makover is done
      Reviewed September 10, 2017
      8.4
      Excellent
      Aileen from Philippines
      Solo traveler
      Superior
      Stayed 4 nights in August 2017
      What a pleasant stay!”
      Smart Suites Everything is accessible! 7-11 store is at the ground floor. Taxi cabs were always available since most of these were just waiting for customers who were within the nearby hotels. If you want to try rooftop bars in Bangkok, the hotel is just across Above Eleven Rooftop Bar & Lounge which is the top 6 rooftop bar in Bangkok. You don't have to worry on your way back when exploring the rooftop bar and you were quite hammered! Receptionist Eric was so helpful. He recommended taking the motor ride going to BTS if you don't want to walk for 11 mins under the scorching heat of the sun. Everyday, housekeeping cleaned the room, changed the bedsheets and replenished the necessities. Nice accommodation!
      Reviewed September 04, 2017
      10.0
      Exceptional
      yves from Philippines
      Couple
      Standard
      Stayed 3 nights in June 2017
      excellent”
      my second time in this hotel and i love it, i booked the 5th floor and gave us the suite on 2nd floor since i have big luggage, very nice staff and affordable price. worth it will come back here again whenever i visit pattaya
      Reviewed August 03, 2017
      8.4
      Excellent
      Zane from Canada
      Solo traveler
      Deluxe
      Stayed 3 nights in June 2017
      Smart suites”
      Good clean room and pretty big. Nice staff. No problems
      Reviewed June 29, 2017
      10.0
      Exceptional
      Patrick from Germany
      Solo traveler
      Standard
      Stayed 4 nights in June 2017
      Friendly, Clean, nice Location”
      Everything was good. Very friendly Stuff, clean and nice Rooms, Aircon over the Bed and a nice Locatino (soi 11)
      Reviewed June 19, 2017
      12345
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