Great Staff, very clean and great value”

Stayed here after travelling around Thailand for 3 weeks. Last 2 nights in Bangkok I wanted somewhere clean and close to the nightlife. First time staying here and was really surprised how nice it was for a very reasonable price. The staff on the front desk were amazingly helpful. Very very security focused and regularly checked on me throughout my stay. I know many travellers have had problems with possessions being stolen after inviting the wrong people back to their hotel and the staff at Smart Suites are very focused on keeping its guests as safe as possible. I’ve visited Thailand many times but some of the practices the staff implement reassured me that my stay would be a happy experience. Very very clean. New furniture and good room layout (as opposed to lots of the hotels that haven’t changed in 30 years) I will definitely be staying here again and have already recommended this hotel to 4 or 5 other people who are passing through The Big Smoke also known as Bangkok. Thanks Smart Suites for an enjoyable last few nights in BKK.

Great hotel within walking distance of nightlife”

What a great little haven amidst the melée of Sukhumvit Rd... this little boutique hotel is walking distance from all the fun and nightlife in the area but just far enough away to be quiet. It has tea/coffee making facilities in the room and two free bottles of water daily, which you need in the heat of Bangkok. The rooms are cleaned and made up daily. I stayed here only 2 weeks prior when I was hooked into doing a survey and going through a 2 hour high pressure sales pitch for "7 days free accommodation"... hmmm, TaiPan hotel, don't stay there... they let someone into my room who went through all my gear... needless to say I moved back into Smart Suites and was greeted by the smiling Nan with the heartwarming Thai "sawatdee kaap" welcome... ahhh, home again... This little hotel boasts clean, tidy and well appointed rooms, free WIFI that is fast and on all day and night, it went down once so they gave me an ethernet cable and was back on in seconds... Unlike most hotels in the area, they don't charge for 'extra guests' who may stay overnight... so if you happen on the girl of your dreams she is welcome to stay unhindered, they just have to copy her ID for your security in case anything goes amiss... I will definitely stay again at this little hotel, and I highly recommend it to anyone looking for a great budget hotel close to everything.

Short but comfortable Overnight Stay”

Joeson, the staff at reception, greeted us warmly and still beaming at 1:00am when we reached. Smart suites upgraded our room from Standard to Deluxe. We didn't get to spend a full day there and just used the hotel for somewhere to sleep before we move to our conference venue and hotel in the morning. But Smart Suites was just perfect for our need and the price was on-point for a just place to sleep. $30 only for a clean & comfortable hotel (without the luxuries of course)! Location is also good as it is right at Sukhumvit 11 but not smack where the bars are at. Its area is quieter than the rest of Soi 11. There is really nothing to complain at this hotel compared to its price! I would probably stay there again next chance at BKK!

Great little boutique hotel”

This little hotel is a pleasant surprise, it is well situated in Soi 11, in walking distance of the party centre of Bangkok, Sukhumvit Rd, but a quiet oasis amongst the music and cacophony Sukhumvit is known for. everything worked well from the air-con to the showers, each room has a slightly different layout, and the staff are always friendly and smiling, with a sawatdee kaap each time they see you. Another great plus is this hotel does not charge for additional guests unlike most other hotels in the area, so if you meet the girl of your dreams she can stay free. There are fantastic restaurants everywhere ranging from really good Italian pizza and pasta at Limoncello down the lane from the German Beerhouse, and Oscar Restaurant and Bar serving mouthwatering foods and good imported wines... to various Thai, Mediterranean, western and others... every taste is catered for on Soi 11. All in all a fantastic little hotel with everything I needed to really enjoy my stay in Bangkok. It may be a budget price but it stands above others of a higher price range.... highly recommended.

Great stay! Vicki was the most helpful!”

I stayed at the Smart Suites hotel for my very first night in Bangkok. The city is a bit overwhelming at first but Vicki and the rest of the staff were all very helpful in feeling more comfortable. Vicki helped to get me a new phone charger when mine broke and he also gave me great recommendations for where to go and how to get around the city. He even offered to take me to the train station on his bike! Hat in itself was a highlight of Bangkok!

Nice quiet hotel away from the crowds”

this is my third visit to smart suites this year, and it won't be the last. everything about the hotel is spot on. the rooms are clean, comfortable and of a decent size. the showers are out of this world. the wifi signal is strong on every floor. the staff are friendly and helpful. in short, i have no complaints. what's more, the location of the hotel is excellent. soi 11 can be a great place to enjoy a meal and a few drinks, but it can get a little loud at times. smart suites is up at the north end of the street away from the bars and restaurants, so you'll never be woken at 3am by rowdy drunks. the only problem with the location (and this applies to almost every hotel in the city) is the fact that there always seems to be construction going on somewhere in earshot. not a huge problem, but every so often you'll be disturbed by a drill or jackhammer outside the window.

Ideal location for Soi 11”

This was our second stay at Smart Suites, with 2 more booked in the next couple of months. We originally chose it due to its location on Soi 11, where several of our favourite restaurants and bars are. However, it is only a few minutes walk away from BTS Nana and perhaps 15 minutes walk from the MTR Sukhumvit. The reception staff, both day and night, have always been very friendly and helpful. Only suggestion I would make is that they perhaps need to start putting some money back into refreshing the rooms/bathrooms; nothing major, just wallpaper, silicon around the showers, tile grouting etc. Everything is however very clean, and we look forward to our future stays.

Highly Recommended”

It was a great experience staying at Smart Suites Hotel, the staff member were quite cooperative gave guidance about everything asked from them especially Deepak brother greeted with smile everytime I entered the Hotel and helped me alot in knowing about the Halal Food available nearby Hotel, market place for shopping and the tourist spots all over Thailand. I would highly recommend this Hotel and for every new visitors don't forget to meet Deepak brother at Smart Suites :) :)

What a pleasant stay!”

Smart Suites Everything is accessible! 7-11 store is at the ground floor. Taxi cabs were always available since most of these were just waiting for customers who were within the nearby hotels. If you want to try rooftop bars in Bangkok, the hotel is just across Above Eleven Rooftop Bar & Lounge which is the top 6 rooftop bar in Bangkok. You don't have to worry on your way back when exploring the rooftop bar and you were quite hammered! Receptionist Eric was so helpful. He recommended taking the motor ride going to BTS if you don't want to walk for 11 mins under the scorching heat of the sun. Everyday, housekeeping cleaned the room, changed the bedsheets and replenished the necessities. Nice accommodation!

Excellent place to stay”

I can recommend without trepidation Smart Suites Hotel to any kind of traveler. I was at this hotel on 27th of October and I really enjoyed my stay there. The staff is extremely helpful. The rooms are clean and cozy. I need to mention Ms. Nok who is at the reception. She is really a wonderful, joyful and a helpful person and will assist you to ensure that your stay at the hotel is a wonderful experience.

Value-for-money stay”

I stayed for 3 nights at Smart Suites Hotel. I booked a superior room which was on sale. The hotel was a fair walk from BTS Nana, about 10-15 minutes, at the quiet area at the end of Sukhumvit Soi 11. Along the way, you can find numerous cafes and restaurants catering to foreigners (higher prices!) as well as street food stalls (cheap!). There was also two cool nightclubs nearby, one of which was Bed Supper Club. The hotel looked a bit shabby at first. Check-in was quick and efficient, with a refundable room deposit required. Room was comfortable and clean, though the furnishings were slightly tired and worn-out looking. The room door required some effort to shut as it scraped the floor, there was a long and obvious gash on the wallpaper backboard behind the bed, the DVD player shelf looked close to falling off the wall, shower shelf divider and hairdryer was missing, and the electrical outlets were non-standard (even the provided in-room kettle needed an adapter to work). However, the bed was comfortable and spacious, with enough pillows. Air conditioning was quick and cooled the room well. The rain shower worked well and had a good supply of hot water. Daily housekeeping services were really great; the housekeepers made everything clean, neat and tidy, even rearranging our shopping bags nicely. Check-out time was quick and we got our deposit back with no fuss. All-in-all, while the hotel might need some renovations in a few years, our stay was pleasant and we felt we got a lot of value from Smart Suites.

Great location boutique hotel in Sukhumvit”

i've stayed at smart suites a few times now, first of all back in 2009 and again just recently. i stay there because it's the best value for money hotel i can find in or around the sukhumvit soi 11 area. the rooms are clean and it has everything you really need, the beds are comfy and generally all the rooms i've been in are of a decent size for the price. but best of all though is it's location right on soi 11 near all the cool bars and clubs, which in itself is near the nana bts station only a 10min walk from the hotel.

Budget to mid range stay, clean, convenient.”

Staff extremely helpful and friendly. if you book this hotel you don't get fancy frills, your room is clean, good size, no views of the city, its a perfect stay hotel weather your busy sightseeing, shopping etc. We will definitely book Smart Suites hotel for our next visit to Bangkok.

Smart Suites Stay”

Smart Suites located on Soi 11 allowed easy access to restaurants and short walk to Sukhumvit. The staff was very friendly and courteous and made me feel welcome. The room was tidy and clean. Cleaning staff was quick to clean the room when I went out. The hotel is very short walk to Bumrungrad Hospital for those coming to Bangkok for hospital care.

Great spot close to the action”

I thought Smart Suites is a gem of sorts for now. Friendly service, newer clean rooms. For me, the free wifi is a big one and the tv's are a nice touch. It probably won't stay for long but at this price, it's a can't lose deal.

Nice Hote Correction to staff performance”

I wanted to correct my first review of this hotel, for some reason the staff performance was set at 2. This is not correct, the staff were excellent and very helpfull. This is a nice hotel, it's clean, has an elevator and is situated on soi 11 in the heart of sukhumvit. The staff where friendly and spoke good english. It has free wi-fi in the rooms and some computers in the lobby as well. I would not hesitate to stay here again when in Bangkok. There is no restaurant in the hotel but there are many to choose from along soi 11 and in the vicinity.

Top Hotel Best personal ever”

I have never stayed at a so good hotel in Thailand all the other review about not friendly personal is absolute not true I travel a lot to Thailand and bin staying in many hotel in the past but from know on it will only be the Smart Suite

Not bad for a first timer”

very lovely. Nok was a very helpful frontdesk lady. Cris, P'Don and Bob were very accomodating and attends to your needs that you will take an effort to know their names. Loved travelling via the canal which was very fast. The train station from Nana was quite far but bearable. Its a BTS line and no need to pay expensive interchanges because most places to visit are on that line! Thanks Smart Suites for a wonderful birthday holiday.

Excellent and Clean hotel with Amazing staff”

Hotel is in a very quiet location, but still very close to the main Sukhumvit road, walkable within 10 min. Rooms are super clean with a very good ambiance and vibes, apt for a boutique. The highlight of this hotel are the staff which have such a great helpful and welcoming attitude, ever ready to help in any way possible. They go the extra mile to ensure you have a pleasant stay. All the staff were super courteous, amazing right from the check-in till check-out, special thanks to Clarice and Nan, who helped me without any hassles to change the room as per my requirements the next day, to giving recommendations and directions. Apart from the location, this hotel is value for money in terms of the quality of rooms, facilities available, 7-11 next door, food stalls all around, easy access to everything. Wifi in the rooms is quite fast. I will definitely stay back here again during my next visit. I stayed in Deluxe room, they had enough space. The rooms facing the roads are also good with bright light coming in, no noise from roads as rooms are well insulated.

One night in Bangkok”

We stayed one night at the Smart Suites Hotel after missing a flight. The hotel is convenient to the airport and to the airport rail link. The price was very good and not having breakfast available was not an issue as we left early. The staff here were great. Very friendly and helpful, organised an early morning taxi for us, rang our room when the taxi arrived and sent someone up. To collect our bags. The location is quiet, but very close to lots of good bars and restaurants, and easy walking distance to BTS Nana station.