Smarthotel and Hostel Berlin
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Bathroom Smarthotel and Hostel Berlin
Bathroom Smarthotel and Hostel Berlin
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7.9
Very good
/10
(73 reviews)See what guests said
See map
7.7
Very good
Location rating score
Very good location - 1.93 kilometers from city center
  • Medico Leopoldplatz - Ihr Facharztzentrum370 m
  • Anti-Kriegs-Museum370 m
  • Seestrasse Subway Station380 m
  • Leopoldplatz Subway Station460 m
  • Amrumer Strasse Subway Station550 m
  • Wedding Subway Station1.03 km
  • Nauener Platz Subway Station1.13 km
  • Rehberge Subway Station1.33 km
  • Westhafen Subway Station1.38 km
  • Embassy of Uzbekistan1.44 km
  • Smarthotel and Hostel Berlin

    Genter Strasse 53 a/b, Mitte, Berlin, Germany, 13353 - See map
    "Location is fine, easy to get to as close by metro."
    Hannah - March 20, 2016
    Excellent service
    8.2 rating for service
    Excellent cleanliness
    8.1 rating for cleanliness
    • 370 meters to public transportation

    • Garden

    • Vending machine

    • Elevator

    • Non-smoking

    Value for money8.8
    Distance to city center5 km
    Location rating7.7
    Nearest airportBerlin Tegel Airport (TXL)
    Distance to airport4.1 km

    Rooms available at Smarthotel and Hostel Berlin

    7.8
    Very good
    Room comfort & quality
    Quadruple Room
    Quadruple Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 55 m²/592 ft²
    • Shower and bathtub
    Enter dates to see prices
    Bed in 6-Bed Mixed Dormitory Room
    Bed in 6-Bed Mixed Dormitory Room
    ...
    • Room size: 39 m²/420 ft²
    • Shower
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    Six-Bedroom
    Six-Bedroom
    ...
    • Room size: 39 m²/420 ft²
    • Shower
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    Enter dates to see prices
    Bed in 4-Bed Mixed Dormitory Room
    Bed in 4-Bed Mixed Dormitory Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower
    Enter dates to see prices
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    More about Smarthotel and Hostel Berlin

    More about Smarthotel and Hostel Berlin

    An overview

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    Most talked about facilities

    Internet
    3 mentions
    Housekeeping
    2 mentions
    Breakfast
    1 mention

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Nearby restaurants

    German cuisine
    German cuisine
    Funf & Sechzig
    800 m German
    Restaurant Spritzenhaus
    1.2 km German
    Lichtblick
    1.8 km German
    American cuisine
    American cuisine
    TassenKuchen
    620 m American, Vegetarian
    Nordbahnhof Two Buddhas
    2.8 km American, Asian, Chinese
    South Dakota
    2.8 km American
    European cuisine
    European cuisine
    Pierogarnia
    480 m European, Polish
    Schrader's
    610 m European, German, Vegan
    La Femme
    2.3 km European, Mediterranean, Middle Eastern

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Most recent reviews for Smarthotel and Hostel Berlin
    Couple
    Stayed 2 nights in August 2015
    Good6.4
    Nice for a couple nightsWe didn't have aircon and was very hot when we went. The window didn't open much. We had a fridge though so we were very happy and could have some drinks before we went out. Location is fine, easy to get to as close by metro. Quite a few little pub bars and shisha cafes. Enjoyed our stay.
    Hannahfrom United KingdomReviewed March 20, 2016
    Couple
    Stayed 7 nights in November 2015
    Good6.7
    Good cheap option
    Stefanofrom ItalyReviewed November 16, 2015
    Couple
    Stayed 1 night in August 2015
    Very good7.7
    Good clean roomExcellent. It wasn't too warm in the hot summer days and beds were comfy. Plenty of room. No complaints.
    Jonfrom AustraliaReviewed August 17, 2015
    Couple
    Stayed 3 nights in July 2015
    Review score4.3
    Bad experience ever. Noisy. Unhelpful staff.We stayed in many different hostels before and this was our worst experience. First of all, the staff members were not friendly. They weren't willing to help the guests at all. For example, when we mentioned there was no one do the housekeeping for us and that's why the used towels have not been changed, the staff blamed us for not putting the used ones on the floor. But actually we did that!!! It was because no one came into our room for housekeeping for two days even we talked to the housekeeping staff. That was totally unacceptable! Second, it was so noisy at night. People kept talking loudly outside the hostel until 4am. Third, the wi-fi at the ground floor was always not working. If you just expect a place to sleep and can sleep well under loud noise, go for it. Don't expect anything good at this price.
    Chanfrom Hong KongReviewed July 07, 2015
    Couple
    Stayed 4 nights in May 2015
    Excellent8.0
    Clean, quiet and value for moneyI stayed in the Deluxe Double Room, which is actually an apartment, I didn't expect that. It was a great surprise. Nice bathtub and spacious living room. There's a bedroom and also another small room with no bed. If you're thrifty, I think 5-6 people can fit in this apartment and still feel comfortable. Furniture is a bit old, but it's clean and in fine condition. I like the fact that it's not in the center, so it's quiet and good for resting. It's very convenient to the U Bahn. Value for money.
    Siewfrom MalaysiaReviewed May 22, 2015

    Reviews of Smarthotel and Hostel Berlin from real guests

    Overall rating
    7.8
    Very good
    From 355 reviews
    Provided by verified guests of
    Agoda Reviews (73)Booking.com Reviews (156)
    Rating via Agoda7.9
    /
    10
    Cleanliness8.1
    Facilities7.0
    Location7.7
    Room comfort and quality7.8
    Service8.2
    Value for money8.8
    High score for Berlin
    Rating
    9+ Exceptional (18)
    8-9 Excellent (12)
    7-8 Very Good (24)
    6-7 Good (9)
    <6 Below Expectation (10)
    Time of the year
    Mar - May (18)
    Jun - Aug (16)
    Sep - Nov (24)
    Dec - Feb (15)
    All guests (73)
    All languages
    Showing 73 verified guest comments
    1234
    6.4
    Good
    Hannah from United Kingdom
    Couple
    Stayed 2 nights in August 2015

    Nice for a couple nights”

    We didn't have aircon and was very hot when we went. The window didn't open much. We had a fridge though so we were very happy and could have some drinks before we went out. Location is fine, easy to get to as close by metro. Quite a few little pub bars and shisha cafes. Enjoyed our stay.

    Reviewed March 20, 2016
    6.7
    Good
    Stefano from Italy
    Couple
    Stayed 7 nights in November 2015

    Good cheap option”

    Cheap, close to two U-bahn stations, clean
    Reviewed November 16, 2015
    7.7
    Very good
    Jon from Australia
    Couple
    Stayed 1 night in August 2015

    Good clean room”

    Spacious room, clean sheets and toilet

    Excellent. It wasn't too warm in the hot summer days and beds were comfy. Plenty of room. No complaints.

    Reviewed August 17, 2015
    4.3
    Chan from Hong Kong
    Couple
    Stayed 3 nights in July 2015

    Bad experience ever. Noisy. Unhelpful staff.”

    Low price, near to the underground

    We stayed in many different hostels before and this was our worst experience. First of all, the staff members were not friendly. They weren't willing to help the guests at all. For example, when we mentioned there was no one do the housekeeping for us and that's why the used towels have not been changed, the staff blamed us for not putting the used ones on the floor. But actually we did that!!! It was because no one came into our room for housekeeping for two days even we talked to the housekeeping staff. That was totally unacceptable! Second, it was so noisy at night. People kept talking loudly outside the hostel until 4am. Third, the wi-fi at the ground floor was always not working. If you just expect a place to sleep and can sleep well under loud noise, go for it. Don't expect anything good at this price.

    Reviewed July 07, 2015
    8.0
    Excellent
    Siew from Malaysia
    Couple
    Stayed 4 nights in May 2015

    Clean, quiet and value for money”

    Clean, quiet and value for money

    I stayed in the Deluxe Double Room, which is actually an apartment, I didn't expect that. It was a great surprise. Nice bathtub and spacious living room. There's a bedroom and also another small room with no bed. If you're thrifty, I think 5-6 people can fit in this apartment and still feel comfortable. Furniture is a bit old, but it's clean and in fine condition. I like the fact that it's not in the center, so it's quiet and good for resting. It's very convenient to the U Bahn. Value for money.

    Reviewed May 22, 2015
    7.7
    Very good
    Jerry from United States
    Solo traveler
    Stayed 1 night in May 2015

    Good value, good location ”

    Location, clean beds, and friendly reception

    My only complaint is that wifi only works on the 1st floor. I slept on the 5th floor and always had to come down for wifi. Otherwise, the location is great nearby many Middle eastern restaurants and shops.

    Reviewed May 18, 2015
    7.7
    Very good
    Radoslaw from Poland
    Couple
    Stayed 5 nights in December 2014

    Nice place, extremely expensive key...”

    Location, comfort room really comfortable, friednly service.

    All was fine except the fact that I had to pay 280 EUR for the "lost-stolen" key. I was robbed in the Wirchow Hospital and had to pay additionally in the hotel...

    Reviewed January 13, 2015
    7.7
    Very good
    Kwai from Hong Kong
    Solo traveler
    Stayed 4 nights in December 2014

    Convinience, but a bit quiet street”

    polite, good service, neat, convinience

    Clean/neat in reasonable price, good & polite service, convinience to travel

    Reviewed January 12, 2015
    6.0
    Elizabeth from United Kingdom
    Couple
    Stayed 4 nights in December 2014

    Very basic but clean”

    Cleanliness, near public transport, quiet

    We stayed in a one bedroomed apartment which was spacious and clean. The kitchen was so poorly equipped that it was impossible to cook. There were no cleaning materials (sponge, washing up liquid, tea towels etc), can opener, cooking utensils apart from a big spoon. There were plenty of places around the hostel offering cheap food (falafel wraps, pizza, pasta etc for 3-5 euro) so it was much cheaper to get food and bring it back to the apartment than buy everything needed to equip the kitchen. Also, the double bed was just two camp beds pushed together- not very comfortable. We went at new year so this was the only affordable option, but I probably wouldn't go back again, if I did, I'd just book a double room as the benefit if having a kitchen is pointless if its not properly equipped.

    Reviewed January 05, 2015
    10.0
    Exceptional
    Kelsey from United States
    Solo traveler
    Stayed 3 nights in December 2014

    Best Europe hotel experience”

    Location, cleanliness, comfort

    Wonderful! The staff was helpful, the room was huge, it was a great value for the money.

    Reviewed January 04, 2015
    8.3
    Excellent
    Alexander from Russia
    Couple
    Stayed 1 night in November 2014

    Good hostel”

    It's clean, location is good, area with lots of cheap cafes and restaurants
    Reviewed November 12, 2014
    6.0
    DUY from Vietnam
    Business traveler
    Stayed 1 night in October 2014

    Nice dorm”

    Nice

    I live here only 8 hours but it is very nice dorm and nice staff.

    Reviewed November 01, 2014
    6.3
    Good
    Siti from Malaysia
    Couple
    Stayed 1 night in October 2014

    Could find better hotel”

    Staff, spacious room

    We reached early around 10am but the check in is around 3pm.not a big deal since we knew about the check in time. Good staff. If you are a budget traveller, this is not a good hotel for u.no basic facilities like kettle (to make own tea or coffee and save few euros, soap or shampoo etc). They dont even have a kitchen where u can get hot water. Flooded bathroom. What a dissapointment. Location is a bit far from city centre if u want to walk there. But there are lots of kebab houses that open until late night. Room was spacious but the absent of the basic facilities make our stay not as what we expected.

    Reviewed October 29, 2014
    9.3
    Exceptional
    Naoki from Japan
    Business traveler
    Stayed 2 nights in September 2014

    good staff and location”

    location, complimentary wifi service, area of room (economy single)
    Reviewed October 02, 2014
    4.7
    Thi from Vietnam
    Couple
    Stayed 3 nights in September 2014

    Very unfriendly staff”

    The room looks ok.

    When i arrived at the place and said hello to the receptionist, she stared at me did not say anything. This made me wonder if she knew what she was doing there!! When i waited in the waiting room for my friend, I heard others talked with each other about dirty mattresses with blood marks and mold. i was quite shocked and worried to hear that but in the end, they gave us an apartment in another building and it was fine. My friend needed an UK adapter so we came and asked the man at reception if he had one. He was really rude and said the adapter was stolen once and asked me if he would get the one he was giving me back. My friend and I felt very insulted. I could never imagine that a receptionist at a hotel could be that rude! Internet was horrible during all four days we were there. So don't expect you can do anything with it. Check- in time is very late - 15.00!!! I had never stayed at a hotel with this ridiculous check in time. The apartment was cleaned everyday but they never washed our dirty glasses or plates.

    Reviewed September 27, 2014
    8.0
    Excellent
    John from United Kingdom
    Couple
    Stayed 2 nights in September 2014

    Huge room great value”

    space, staff, value

    very comfortable, large apartment room with kitchenette and fridge

    Reviewed September 08, 2014
    9.3
    Exceptional
    SUHAN from Taiwan
    Solo traveler
    Stayed 1 night in August 2014

    Good location”

    The location is good, close to the U Seestrasse, very convenient to get to Tegel Airport. Room is big, clean, and very comfortable. Wifi signal in room is a little bit weak.
    Reviewed August 28, 2014
    7.3
    Very good
    Jukka from Finland
    Solo traveler
    Stayed 1 night in June 2014

    Quick stop in berlin”

    Location, 24h check in, large room

    Easy to reach and good value hotel, large room but no wifi in rooms.

    Reviewed July 01, 2014
    9.3
    Exceptional
    Simon from United Kingdom
    Solo traveler
    Stayed 2 nights in May 2014

    Nice, comfortable budget hotel.”

    Breakfast, comfy bed & super clean.

    If you are on a budget then this is the place for you, check in is quick & easy, the rooms are clean, spacious and comfortable. Wi Fi is only in the common room though but there was never anyone in it when I stayed. Breakfast is great vale and there's a U Banh 2 minutes walk away.

    Reviewed May 26, 2014
    7.7
    Very good
    Johan from Sweden
    Couple
    Stayed 3 nights in May 2014

    Nice staff”

    Staff, public transport, cheap

    Good hotel. Service minded and friendly staff

    Reviewed May 05, 2014
    1234
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    • Very good location
    • Memorial of the Berlin Wall
    • Seestrasse Subway Station is within 0.38 km