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Smile Hotel Kumamoto Suizenji

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Very good7.0
Based on 28 reviews
Smile Hotel Kumamoto Suizenji
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7.9 Very good location
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7.9Location
  • 250 meters to public transportation

  • Air conditioning

  • Laundry service

  • Elevator

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Room choices
Single
...
  • 12 m²/129 ft²
  • Non-smoking
  • 1 single bed
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Twin
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  • 14 m²/151 ft²
  • Non-smoking
  • 2 single beds
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Standard Twin Room
...
  • -1 m²/-11 ft²
  • Smoking allowed
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Standard Twin Room
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  • Non-smoking
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Standard Single Room
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  • Smoking allowed
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Standard Twin Room
...
  • Non-smoking
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Standard Twin Room
...
  • Smoking allowed
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Standard Single Room
...
  • Non-smoking
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Nearest essentials

Airports
  • Kumamoto Airport (KMJ)
  • 12.2 km
  • Saga Airport (HSG)
  • 56.2 km
Public transportation
  • Suizenji Train Station
  • 280 m
  • Shin Suizenji Train Station
  • 290 m
Hospital or clinic
  • Kawano Hospital
  • 280 m
Pharmacy
  • Shimokawa
  • 560 m
Convenience store
  • 7 Eleven
  • 120 m
Cash withdrawal
  • ATM
  • 250 m

More about Smile Hotel Kumamoto Suizenji

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Verified guest reviews

Agoda Reviews (28)Booking.com Reviews (19)
Filter by guest type:
Cleanliness6.3
Facilities7.0
Location7.9
Room comfort and quality7.2
Service7.3
Value for money7.1
Provided by verified guests of Agoda
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ภาษาไทย
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Single
Twin
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Showing 27 verified guest comments
123
6.4
Zhai from China
Family with young children
Twin
Stayed 2 nights in February 2016
near station
quite a silent place
Reviewed March 01, 2016
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5.3
Richard from United States
Solo traveler
Single
Stayed 1 night in September 2015
OK. A/C doesn't work well, not good when hot.
Location, staff could speak decent English, and able to drop off luggage early.
I dropped off my luggage early, which had no problems. However, later when I checked in and got to the room, the A/C was terrible. I went during mid-September, but it was still hot. Even when the A/C was full blast, it wasn't even slightly cold. It was those swamp-like coolers, not even an actual A/C. They definitely need to install them into the rooms, especially since they're a hotel. Why would you want to stay here if all you're going to do it continue to sweat once in your room? Don't come here during summer b/c you will suffer from the heat in the room. Room had very little lighting, so was kind of dark. The blanket was very low quality too, unfortunately. It felt like 2 thin sheets, and one thicker sheet, not even a blanket. One staff could speak English, so that was nice. And checking in and out was very fast too. Location is great for the sites in Kumamoto. It is far from JR Kumamoto station, but a few stops on the JR Line gets you there. The train only comes twice an hour, so you have to time it right. The fridge also wouldn't get cold, so my ice cream was melting! Overall, it was OK. They need to install actual A/C's and get a better fridge. The building look very old too, so not appealing to the eyes at all. Needs a new paint job.
Reviewed September 23, 2015
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7.3
Sally from United Kingdom
Couple
Twin
Stayed 2 nights in November 2014
Very near to city tram
Near the JR train station. Near the city tram. Not far from downtown.
There was only one person who spoke English who was sometimes at the front desk so communication was very difficult. The breakfast included in our rate was Japanese-style so we had to adapt to eating salted fish, pickled cucumbers, rice and miso soup. There were also buns to be toasted. They very kindly brought us a plate of freshly cut fruit. The room was small and looked out on the railway tracks. The bathroom was small too but everything was clean.
Reviewed December 01, 2014
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8.0
James from United States
Solo traveler
Single
Stayed 4 nights in October 2014
Great Value
Traditional Japanese Breakfast Buffet, Low Price, Convenient Location
I was in town for a seminar so I spent little time in the room It was small, but that's what I expected from a "business hotel". Best part was the breakfast buffet which prevented having to spend more money on food
Reviewed October 28, 2014
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7.0
Nattakan from Thailand
Solo traveler
Single
Stayed 1 night in July 2014
Convenient, great location
Close to both JR and tram station, convenient stores nearby, free luandry facilities
Reviewed August 17, 2014
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5.7
Christie from Canada
Business traveler
Single
Stayed 1 night in June 2014
Not the best business hotel I've ever stayed at...
Comfortable bed, close to where I needed to be, friendly counter staff
It's an old business hotel in the small city of Kumamoto, so it was cheap and located close to where I needed to go. However, it's close to the train tracks and a howling karaoke facility, both of which disturbed me, especially when I opened the window for some fresh air. The room had that "old hotel" smell despite the fact that it was clean -- well except for some stains on the carpet and stool. Breakfast was ready when I went down, and I don't mind a Japanese style breakfast, but I'm not super crazy about raw egg or natto (fermented soy beans), so I had to fill up on miso soup and the surprisingly over-soft (mushy?) rice. On the upside, the bed was comfortable, "unit bath" was clean, wifi worked great, and the front desk lady was friendly and recommended a couple of places to eat nearby.
Reviewed June 16, 2014
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5.7
Joel from Luxembourg
Family with teens
Twin
Stayed 1 night in September 2012
Small hotel in convenient location
Convenient location
Small hotel located near Suizenji park and close to the street car stop Shin-Suizenji-Eki-mae. Very friendly and helpful staff although English is not the language of their choice. Unfortunately the hotel has very small rooms (although rooms in Japan are not comparable to US sizes we felt the size was very small) and is pretty much run down. The hotel needs renovation; tapestry starts falling off the walls and we encountered 2 cockroaches (1 in the room and one in the bath tub).
Reviewed September 13, 2012
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5.7
Joel from Luxembourg
Family with teens
Single
Stayed 1 night in September 2012
Small hotel in convenient location
Convenient location
small hotel located near suizenji park and close to the street car stop shin-suizenji-eki-mae. very friendly and helpful staff although english is not the language of their choice. unfortunately the hotel has very small rooms (although rooms in japan are not comparable to us sizes we felt the size was very small) and is pretty much run down. the hotel needs renovation; tapestry starts falling off the walls and we encountered 2 cockroaches (1 in the room and one in the bath tub).
Reviewed September 13, 2012
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6.7
HORIKAWA from Japan
Business traveler
Single
Stayed 1 night in May 2015
交通の便が良いホテル
交通の便が良い。メインの観光地まで楽に移動できる。気晴らしスペースが充実
交通の便も良い。 繁華街から離れてるので、ゆっくりできる。 Wi-fi設備はあるが、自分の泊まった階の機械が故障していたみたいで、使用できなかった。 全体的に節電しているのか、暗いイメージが強い。 電車側の部屋に宿泊すると、音が気になるかも
Reviewed May 27, 2015
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9.7
patchamon from Thailand
Group
Twin
Stayed 1 night in May 2015
ใกล้สถานีรถไฟ
สะดวก
พนักงานให้ความช่วยเหลือดีมาก การเดินทางไปโรงแรมก็ง่ายมาก ใกล้สถานีรถไฟมาก รร มีอาหารเช้าให้ด้วย สุดยอด
Reviewed May 26, 2015
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Smile Hotel Kumamoto Suizenji
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