Smile Hotel Subang USJ
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7.0
Very good
/10
(389 reviews)See what guests said
See map
7.3
Very good
Location rating score
Very good location
Parking
Available
  • Qhc Medical Centre1.35 km
  • Sunway College1.59 km
  • Monash University1.64 km
  • Sunway Lagoon Theme Park1.71 km
  • Nickelodeon Lost Lagoon1.74 km
  • Sunway Lagoon1.81 km
  • Sunway Medical Centre1.87 km
  • Metropolitan College1.91 km
  • Scream Park1.97 km
  • INTI College Subang Jaya1.98 km
  • Free Wi-Fi

    Smile Hotel Subang USJ

    21, Jalan USJ Sentral 3, Selangor, Subang Jaya, Kuala Lumpur, Malaysia, 47610 - See map
    "Place is clean and neat, staffs very helpful and location is very peaceful, n Summit shopping Mall, Giant and Mydin Mega store walking distance, re..."
    Mohamed - December 30, 2016
    Very good cleanliness
    7.3 rating for cleanliness
    Very good comfort
    7.0 room quality and comfort
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Elevator

    • Room service

    Don't miss out!

    3 travelers have booked today.

    Property ranking|Compared to 13,125 Kuala Lumpur properties
    See all rankings
    Cheapest price score
    Room comfort score
    7.0/10
    Review score - United States
    5.6/10
    Value for money score
    7.5/10
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Value for money7.5
    Distance to city center2.0 Km
    Location rating7.3
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport9.7 km

    Rooms available at Smile Hotel Subang USJ

    Deluxe Room
    Deluxe Room
    ...
    • Room size: 11 m²/118 ft²
    • Street view
    • 1 double bed
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    Family Room 4
    Family Room 4
    ...
    • Room size: 14 m²/151 ft²
    • Street view
    • 2 queen beds
    Enter dates to see prices
    Theme Room
    Theme Room
    ...
    • Room size: 10 m²/108 ft²
    • Street view
    • 1 queen bed
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Street view
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • No Windows view
    • Non-smoking
    • 1 double bed
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    Twin
    Twin
    ...
    • No Windows view
    • 2 single beds
    Enter dates to see prices
    Shared Room Dorm
    Shared Room Dorm
    ...
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      Basic Double
      Basic Double
      ...
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        Basic Double/Twin
        Basic Double/Twin
        ...
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          Basic Single
          Basic Single
          ...
            Enter dates to see prices

            What people love about Smile Hotel Subang USJ

            • 6.8
              Good
              Cleanliness

              "The room is clean n tidy and also price very reasonable."

              ting

              |

              October 29, 2016

            • 8.4
              Excellent

              "Wifi is good."

              Esther

              |

              February 27, 2017

            • 10.0
              Exceptional

              "Will come again!"

              Jelina

              |

              May 3, 2017

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            More about Smile Hotel Subang USJ

            More about Smile Hotel Subang USJ

            10.0
            Exceptional

            "Nice and comfortable hotel."

            IZZA

            |

            September 19, 2018

            An overview

            Show less

            What they offer

            6.8
            Good

            "Budget hotel with good price."

            Amirul F.

            |

            October 3, 2018

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What to eat nearby

            American cuisine
            American cuisine
            Breeks Cafe
            7.0 km American
            The Owls Cafe
            8.7 km American, Cafe, Fusion
            myBurgerLab Oug
            8.8 km American, Fast food, Halal
            Asian cuisine
            Asian cuisine
            Nasi Kandar Shaaz Curry House
            2.4 km Asian, Indian, Indonesian
            The Food Tree
            4.1 km Asian, Halal, Malaysian
            Paradise Dynasty
            5.3 km Asian, Chinese, Taiwanese
            Chinese cuisine
            Chinese cuisine
            Fatty Chong Restaurant
            6.6 km Chinese
            Yun lai dim sum
            6.6 km Chinese
            Home Kitchen
            7.0 km Chinese

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Reviews of Smile Hotel Subang USJ from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (389)Booking.com Reviews (193)
            7.0
            /
            10
            Cleanliness7.3
            Facilities6.4
            Location7.3
            Room comfort and quality7.0
            Service6.9
            Value for money7.5
            Rating
            9+ Exceptional (22)
            8-9 Excellent (21)
            7-8 Very Good (74)
            6-7 Good (48)
            <6 Below Expectation (87)
            Time of the year
            Mar - May (85)
            Jun - Aug (54)
            Sep - Nov (57)
            Dec - Feb (56)
            All guests (389)
            All room types
            All languages

            Show reviews that mention 

            Showing 252 verified guest comments
            12345
            7.2
            Very good
            zulaffandi from Malaysia
            Solo traveler
            Theme Room
            Stayed 1 night in June 2019

            Everything is OK”

            Have a nice room like a haneymoon suites, only the room too small

            Reviewed July 04, 2019
            4.0
            Ben from Malaysia
            Business traveler
            Double Room
            Stayed 1 night in April 2019

            not so new hotel”

            got free gift when check out

            Reviewed June 29, 2019
            5.6
            CHNG from Malaysia
            Solo traveler
            Single Room
            Stayed 2 nights in March 2019

            DISAPPOINTING”

            1. i stayed for 2 nights, the door access card cannot use on 2nd day, need to go down to reception and tell the receptionist, quite troublesome 2. tv remote control cannot use, called reception, no one pick up, need to go down reception again overall need to improve!

            Reviewed April 15, 2019
            8.0
            Excellent
            noor from Malaysia
            Group
            Deluxe Room
            Stayed 1 night in June 2017

            Excellent wifi, comfortable room”

            We planned to sleep only one day but extended it as the room is pretty good. Spacious room and strong wifi connection is why you should choose this hotel. The only comment i had is the tv channel provided only the basic ones.

            Reviewed June 29, 2017
            8.0
            Excellent
            melissa from Malaysia
            Couple
            Double Room
            Stayed 1 night in November 2013

            Cheap and clean hotel ”

            Cheap, clean and the staff is friendly

            I was having a nice stay at here as the hotel is affordable, and most importantly it is very clean and safe surrounding .This is my third times staying in this hotel and I wil definitely come here again.

            Reviewed November 19, 2013
            3.2
            JONG from Malaysia
            Family with teens
            Family Room 4
            Stayed 2 nights in May 2019

            Hotel room without housekeeping service !!!”

            1. Hotel lobby without air-cond? 2. ours stay 3D2N - access card faulty .. went down to actived and yet still faulty. Insisted d reception to chk by herself instead of keeping scanning d card with their machine and reason.. she's alone at the counter till we demand. And yet.. slamming d drawer-.. end up using master key cos card faulty. 3. THE WORST EVER EXEPRIENCE - NO MAKE UP ROOM DESPITE 2X REQUEST AND WAS TOLD "BOLEH TAPI KENA TUNGGU SAMEPI PUKUL 5 PM COS HK BELUM TURUN KERJA. ok fine for me .. but RETURNED TO ROOM AT 745PM .. ROOM WAS NOT MAKE-UP. CALL RECEPTION - SORRY.. HOUSEKEEPING SEORANG SAJA & ROOM BANYAK ..It's customer problem or MANAGEMENT PROBLEM??

            Reviewed May 14, 2019
            2.8
            Siew from Malaysia
            Business traveler
            Twin
            Stayed 1 night in November 2018

            Disappointed ”

            Dishonest front desk lady and manager. I booked 2 days stay for my daughters, because of some school training. On 27th Nov, the girls came back from training and found that their undergarments were touched by someone. On top to that the man cleaner used my daughter's phone charger to charge his phone and left the phone in the room. Later that man knocked and wanted to get back his phone. Both girls were terrify by the man. They went to report to the front counter. Both of the girls were so fearful that they wanted to get refund and move out. The front desk lady promised to help and talk to the manager. My daughter then called me and reported the situation to me. I called the front desk and told her about the two frightened girls. She said she understands because she is a lady too. She promised to help me. Later she called me that the manager settled the case and the girls can move out with refund. She said her manager will inform Agoda and at the same time wants me to also contact Agoda about the refund. I wrote a email to Agoda and then received called from Agoda. I told the ladies of what have happened. She said she will contact Smile Hotel about the refund. Later Agoda lady called me again and telling me that they refuse the refund and denied about refund. I were totally disappointed with the front desk lady, Shella, one minute she was helpful but another minute she denied the truth. But thanks to Agoda lady, even though she can't help me get back the refund but Agoda gave me a cash voucher which equally to the one night cost. Although I have to utilize it within 3 months, still I get something back. Thanks Agoda, but I will not stay at SMILE HOTEL anymore. The hotel is getting run out and dirty, no up keeping. Water running very slowly and can hardly get a good shower. Sink also blocked and have to wait for the water to run off while brushing your teeth. VERY DISAPPOINTED!

            Reviewed November 27, 2018
            10.0
            Exceptional
            PATRICIA from Malaysia
            Solo traveler
            Deluxe Room
            Stayed 2 nights in March 2019

            Nice hotel and very convenient”

            Everything were fien for a solo traveller like me. I like the privacy, the cleanliness and the spacious room.

            Reviewed March 30, 2019
            4.0
            ei from Malaysia
            Solo traveler
            Single Room
            Stayed 1 night in March 2019

            Simply a room with bed... ”

            The nonsmoking room I requested for smell really bad the entire room enviroment includes the bed linen and the aircord start leaking with just 30min turn on and automatic turn off after that. The design of toilet tissue holder right below the shower head just....... make me SMILE while stay in SMILE HOTEL

            Reviewed March 26, 2019
            7.6
            Very good
            azlin from Malaysia
            Business traveler
            Deluxe Room
            Stayed 1 night in April 2019

            Clean with basic amenities ”

            Pro: Value for money Suitable for short stay Clean room Con: Only provides basic amenities

            Reviewed April 24, 2019
            6.0
            Robiatul from Malaysia
            Business traveler
            Double Room
            Stayed 1 night in March 2019

            Pia”

            Having a good night sleep.

            Reviewed March 28, 2019
            5.2
            Phang from Malaysia
            Business traveler
            Theme Room
            Stayed 1 night in April 2018

            Budget hotel with fair price”

            Don't expect too much from the hotel with this kind of price. Staffs are not helpful. Cleanliness still consider good.

            Reviewed February 22, 2019
            7.2
            Very good
            Lim from Malaysia
            Couple
            Deluxe Room
            Stayed 1 night in May 2018

            Great location”

            Great location and value

            Reviewed February 01, 2019
            10.0
            Exceptional
            Sharizan from Malaysia
            Couple
            Double Room
            Stayed 1 night in November 2018

            Recommended for staying.”

            Very convenient. Thank you...

            Reviewed November 02, 2018
            10.0
            Exceptional
            IZZA from Malaysia
            Family with young children
            Family Room 4
            Stayed 1 night in August 2018

            Exceptional”

            Nice and comfortable hotel. helpful staff. generous breakfast thank u

            Reviewed September 19, 2018
            8.4
            Excellent
            Toha from Indonesia
            Family with young children
            Family Room 4
            Stayed 2 nights in June 2016

            Dispenser provided on every floor. ”

            The Staffs are quite friendly, we need to put some food in the freezer, and they are willing to refrigerate it for 2 days. Also they provide a USB charger on the electricity outlet. But unfortunately there are irreponsible guests who smoked on the room alleys eventhough it's a non smoking hotel. Also, they need to improve the wifi internet connections, which very hard to connect to my devices and the speed was very slow. My other suggestion is the hotel should provide or build a special way/upward parchment for the guests to pull their wheel luggage since they don't have any porters to help you Happy Birthday. Wish U all the Best. carry from the front road to inside the hotel since you must pass some stairs (3-4 stairs). Well, it's worth for the money and it's closed to SS15, only costs you RM. 6 by Grab.

            Reviewed June 26, 2016
            8.0
            Excellent
            Toha from Indonesia
            Family with young children
            Family Room 4
            Stayed 1 night in June 2016

            Needs to improve on internet Wifi.”

            Value for money, quite near going so SS15 for meals with Grabs only RM.4. and very closed to Giant Supermarket. Needs to improve with the internet wifi, either with the speed and the connections (so hard to connect with the wifi). The most advantage among all is the hot and cold dispenser in every floor. And there is a Nasi Kandar Restaurant behind the building, which opens 23 hours every day. One suggestion is they should make a special (down slope) way for bringing up the luggage from the road to go inside, since there are some stairs to climb up.

            Reviewed June 24, 2016
            8.0
            Excellent
            Eswar from India
            Business traveler
            Double Room
            Stayed 2 nights in May 2016

            Good Place”

            Good place for stay with free WiFi. Getting a Taxi here even at wee hours is not a problem if you download 'Grab' or 'Uber'. Its not necessary that you need a Malaysian number for this. Any International number with 'roaming' will be okay. Carry your own kettle if you need to make coffee/tea. Close to 3 major shopping malls; Giant, Da-Men & Mydin, if you are here for shopping. "Royal Thai Massage Center" which is close by offers genuine authentic traditional massage for your tiring body. Don't get fooled by other local massage centers. For good food, you have pleanty of restaurants around or Food Courts at Mydin.

            Reviewed May 25, 2016
            7.2
            Very good
            Ooi from Malaysia
            Couple
            Double Room
            Stayed 2 nights in April 2016

            Thin walls. ”

            Was noisy the first night due to the room nect door. Requested a change of room the following day and was changed immediately. Friendly staff, ample of car park. Unfortunately, road surrounding is always jammed.

            Reviewed May 04, 2016
            6.0
            Siew from Malaysia
            Business traveler
            Family Room 4
            Stayed 1 night in November 2015

            Budget stay ”

            Nothing really good

            Just some happen near by my training so I chose it. If I have a choice better then I will not booked it. Nothing in the room except bed, 2 bottle of drinking water and TV. Cannot evendors have a drink in the room.

            Reviewed November 24, 2015
            12345
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            • Very good location
            • Mid Valley Mega Mall