Experience Comfort and Convenience at Smile Hotel Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashiguchi is a 3.0 star hotel located in Utsunomiya, Japan, that offers a range of facilities to ensure a comfortable and convenient stay. Guests can enjoy Free Wi-Fi in all rooms and public areas, daily housekeeping, and luggage storage. The hotel also provides laundry service, dry cleaning, and taxi service for guests who need them. For those who are driving, the hotel has a car park, although car park charges are applied. Guests who smoke can use the designated smoking area. To start the day right, the hotel offers a breakfast buffet that guests can enjoy before exploring the city. With these facilities, Smile Hotel Utsunomiya Higashiguchi is the perfect choice for travelers who want to experience the best of Utsunomiya while enjoying comfort and convenience.
Room Types at Smile Hotel Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashiguchi offers a variety of room types to suit the needs of every guest. The hotel has Deluxe Double Rooms for smokers, Double Rooms for both smokers and non-smokers, Single Rooms for smokers and non-smokers, Triple Rooms for smokers and non-smokers, and Twin Rooms for smokers and non-smokers. Each room is designed to provide maximum comfort and convenience for guests during their stay.
Friendly Staff, Clean Rooms, and Great Facilities
Guests rave about the friendly and accommodating staff at Smile Hotel Utsunomiya Higashiguchi, making for a wonderful check-in experience. The rooms are clean and comfortable, with daily housekeeping to keep everything tidy. Plus, the hotel offers a great range of facilities included in the price, making it a fantastic value for both business and leisure travelers. Overall, guests highly recommend Smile Hotel Utsunomiya Higashiguchi for its friendly staff, clean rooms, and great facilities at a reasonable price.
Discover the Charm of Smile Hotel Utsunomiya Higashiguchi through its Positive Customer Ratings
Smile Hotel Utsunomiya Higashiguchi in Utsunomiya, Japan, has garnered a 7.2 overall rating, which speaks volumes about the quality of service they offer. The hotel's staff performance rating of 7.8 is particularly impressive, indicating that guests can expect warm, friendly, and attentive service during their stay. The hotel's value rating of 7.5 also suggests that guests can enjoy a comfortable and affordable stay without breaking the bank. While the facilities rating of 6.8 may seem a little low, the hotel's cleanliness rating of 7.4 ensures that guests can enjoy a hygienic and comfortable stay. Although the location rating is 6.7, guests can still explore the vibrant city of Utsunomiya with ease. Overall, Smile Hotel Utsunomiya Higashiguchi's positive customer ratings are a testament to the hotel's commitment to providing exceptional service and value to its guests.
Sudden cold”
It was very cold due to sudden weather changes. The inside of the hotel was fine, but it would have been better if the air conditioning in the room was a little warmer. It was too cold to bear. Also, I always feel uncomfortable when the staff glances at me during breakfast... If they want to chat, they should do it in the kitchen... I don't mind it at other hotels, but I always feel this way here. Other than that, the amenities are complete, the room is odorless, clean, and recommended because it is close to the station!
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この度はスマイルホテル宇都宮東口へご宿泊頂きまして誠にありがとうございます。 また、ご多様な中口コミへご投稿頂きましたことも重ねて御礼申し上げます。 まず、せっかく朝食をご利用頂いたにも関わらず、ご不快な思いをお掛け致しましたことをお詫び申し上げます。ご指摘はスタッフで共有致しまして、早速改善させていただきます。 また、空調設備も全館一括管理となっていたため、適切な温度設定が出来ずご不便をお掛け致しました。温度管理には一層の注意を行ってまいりますが、フロントでは毛布の貸出も行っておりますので、ご利用の際にはお声がけ下さい。 そういった中でも総合評価10点を頂きましたこと、大変嬉しく存じます。 これからもスタッフ一同より一層のサービス向上に努めて参ります。 またのご利用を心よりお待ち申し上げております。 スマイルホテル宇都宮東口 フロント
Breakfast”
I was looking forward to the curry breakfast since I smelled it last time I stayed at this hotel. It was very delicious and made me feel energized in the morning. Although there weren't many options for side dishes, the miso soup with plenty of ingredients was satisfying.
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この度はスマイルホテル宇都宮東口をご利用いただき誠にありがとうございました。 ご満足をいただけたとのこと大変嬉しく思います。 また、高い評価をいただきありがとうございます。 お客様の声を励みにスタッフ一同快適さの追求に努めてまいりますので、当館お引き立てのほどよろしくお願い申し上げます。 スマイルホテル宇都宮東口 フロント
strategic hotel”
the hotel is near the train station so it is easy to get there, the room is clean and the staff is nice
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Thank you for using Smile Hotel Utsunomiya Higashiguchi. I am very happy to hear that you were satisfied with your stay. We will continue to work hard to improve our services and comfort, so we appreciate your continued patronage. Thank you very much for your opinion and impression. Smile Hotel Utsunomiya Higashiguchi front desk
Thank you very much”
I stayed for one night, but they accommodated my request for a larger bed and prepared a room on the top floor. Thank you very much. The breakfast was delicious, the room was very clean, and the staff at the front desk and restaurant were very polite. I was looking for a hotel that was as close to the station as possible, but from now on, I will choose Smile Hotel. It is very helpful to have such a cheap hotel at this level.
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この度はスマイルホテル宇都宮東口へご宿泊頂き誠にありがとうございます。 お褒めのお言葉を頂戴出来てスタッフ一同大変嬉しく思います。 今後も甘んじることなく快適にお寛ぎ頂ける様精進して参りますので、当館お引き立てのほどよろしくお願い申し上げます。 またのご来館をスタッフ一同心よりお待ち申し上げております。 お時間を割いてのご投稿ありがとう御座いました。 スマイルホテル宇都宮 フロント
Very clean hotel and exceptional staff”
Pros: Very clean hotel Daily house keeping Friendly staff I recommend for business trips or if you are in town for sight seeing.
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Thank you for using Smile Hotel Utsunomiya Higashiguchi. I am very pleased to receive your compliment. We are waiting for the next use from all the staff.
Great location and great price”
It was nice stay in utsunomoya city. Hotel is about 10mins by foot from the JR Utsunomiya station. The price is cheap enough :-)
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Thank you for staying at Smile Hotel Utsunomiya Higashiguchi. We are very pleased that you are satisfied with your stay at our hotel. We look forward to your next visit.
Simple but nice”
I stayed here for business purposes. Walking 7-10min to Utsunimiya station. There are a couple of Izakaya( Japanese bar ) and convenience stores nearby. The room is small but good enough for me. Clean and simple!!
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Thank you for using Smile Hotel Utsunomiya Higashiguchi. We are very pleased that you like our hotel. Please use this hotel the next time you visit Utsunomiya. Thank you for posting.
Good hotel ”
I was pleasantly surprised at the size of the room. Much bigger than expected. Rooms were clean and comfortable. There is free coffee in the lobby. The walls are very thin so you will hear alot of sound, especially from the hallway. One bad point, my shower head wasn't staying in place, had to be placed at a weird angle for stability. The fitting must have been worn, but easily fixable. The staff were lovely and friendly ! I had a wonderful check in experience. Morning breakfast was slightly limited but sufficient. The hotel is located very close to the Station. Theres also a bus stop nearby to take you to the mall. There is also numerous restaurants nearby. All in all, a wonderful stay.
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Nice hotel”
You need to walk about 10 mins from JR station. The room is clean and staff are nice. The breakfast only cost 800 yen and foods are not bad. Quite inexpensive!
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Thank you for using Smile Hotel Utsunomiya Higashiguchi. We are very pleased to hear your compliments. Please use this hotel when you come to Utsunomiya City next time.
Very good”
The room was small but decent, if not for the fact that there was no hand soap.
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Thank you for staying at Smile Hotel UtsunomiyaHigashiguchi. The hotel does not offer hand soap. We apologize for any inconvenience. We will continue to strive to satisfy our customers.
Not near the train station”
Had a 3 person room, third bed is awkwardly added into a deluxe room. Was decent to sleep with not much room to open luggage. Carpark is far away as it is not on site. Price was expensive. Not near any supermarket or cinema or malls. 1km from train station
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この度はご宿泊頂き誠にありがとうございます。 当ホテルのトリプルルームは2台のシングルベットと1台のエキストラベットとなっております。ご説明不足で申し訳ございません。ホテルの駐車場はホテルから徒歩2分ほどの場所にございまして1泊650円出し入れ自由でご案内しております。またホテル周辺には大きな商業施設はございませんが、徒歩10分ほどの場所にJR宇都宮駅がございまして様々なお店がございます。 貴重なご意見を頂戴し誠にありがとうございます。
Pretty Good”
I walked from Tokyo to Nikko during the Golden Week, a time when people and families travel all over. The staff and facilities were pretty standard at Smile Hotel. The staff followed all the rules of hospitality, but did nothing above-and-beyond to make the environment any warmer. The rooms felt a bit dorm-like, especially with giant, heavy, metallic doors and the crammed toilet/shower combo. It was very clean though. It's not so close to the station, but it's not far either. I finished my walk for the day and came to Utsunomiya just in time to avoid the rain on my walk, but the distance from the station to the hotel was enough for me to get soaked in it. Again, everything at Smile Hotel was pretty average. The most disappointing point was that prices were pretty jacked up for Golden Week, and that made me feel like I paid too much for a hotel that was just, well, average. Would have felt better if the prices were a bit lower, and would stay there again under those conditions.
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Average, but with inflated prices”
I walked from Tokyo to Nikko during the Golden Week, a time when people and families travel all over. The staff and facilities were pretty standard at Smile Hotel. The staff followed all the rules of hospitality, but did nothing above-and-beyond to make the environment any warmer. The rooms felt a bit dorm-like, especially with giant, heavy, metallic doors and the crammed toilet/shower combo. It was very clean though. It's not so close to the station, but it's not far either. I finished my walk for the day and came to Utsunomiya just in time to avoid the rain on my walk, but the distance from the station to the hotel was enough for me to get soaked in it. Again, everything at Smile Hotel was pretty average. The most disappointing point was that prices were pretty jacked up for Golden Week, and that made me feel like I paid too much for a hotel that was just, well, average. Would have felt better if the prices were a bit lower, and would stay there again under those conditions.
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Exceptional”
An absolute delight for the money. While there are hotels that are located closer to the station, Smile still sits right in the center of the city. The staff is extremely friendly, and the number of facilities included in the price is great! While I have had a "Don't disturb" sign on the door one morning, the housekeeping staff was still kind enough to leave me clean towels and extra tea and toothbrush in a bag outside the door. The room was a little bit narrow and the bathroom looked old, yet everything was clean and worked perfectly. Fully satisfied and would come again.
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Excellent”
room was very nice and clean, staff was pleasant. location was a bit farther from the train station than expected but still a good choice.
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Nice hotel with reasonable price”
Nice hotel with reasonable price
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Excellent”
Great value for your money! I think the only (slightly) annoying thing would be having to turn in your room key at the front desk every time you leave the building.
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Reasonable, that's all.”
If you are traveling alone and just looking for a place to sleep, this hotel is an option. Though the access is good, the facilities are at a level of satisfaction. Do not expect so much.
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Simple facilities best for business traveler ”
Inexpensive, decent breakfast
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Too far from JR Station”
Too far from JR Station
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