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Smile Hotel Utsunomiya Higashiguchi
3-2-2 Higashi Shukugo, Utsunomiya, Utsunomiya, Japan, 321-0953 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Utsunomiya, allowing you access and proximity to local attractions and sights. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Check-in/out [private]
Laundry service
Wi-Fi in public areas
Exceptional”
An absolute delight for the money. While there are hotels that are located closer to the station, Smile still sits right in the center of the city. The staff is extremely friendly, and the number of facilities included in the price is great! While I have had a "Don't disturb" sign on the door one morning, the housekeeping staff was still kind enough to leave me clean towels and extra tea and toothbrush in a bag outside the door. The room was a little bit narrow and the bathroom looked old, yet everything was clean and worked perfectly. Fully satisfied and would come again.
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Very clean hotel and exceptional staff”
Pros: Very clean hotel Daily house keeping Friendly staff I recommend for business trips or if you are in town for sight seeing.
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Thank you for using Smile Hotel Utsunomiya Higashiguchi. I am very pleased to receive your compliment. We are waiting for the next use from all the staff.
Great location and great price”
It was nice stay in utsunomoya city. Hotel is about 10mins by foot from the JR Utsunomiya station. The price is cheap enough :-)
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Thank you for staying at Smile Hotel Utsunomiya Higashiguchi. We are very pleased that you are satisfied with your stay at our hotel. We look forward to your next visit.
Simple but nice”
I stayed here for business purposes. Walking 7-10min to Utsunimiya station. There are a couple of Izakaya( Japanese bar ) and convenience stores nearby. The room is small but good enough for me. Clean and simple!!
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Thank you for using Smile Hotel Utsunomiya Higashiguchi. We are very pleased that you like our hotel. Please use this hotel the next time you visit Utsunomiya. Thank you for posting.
Good hotel ”
I was pleasantly surprised at the size of the room. Much bigger than expected. Rooms were clean and comfortable. There is free coffee in the lobby. The walls are very thin so you will hear alot of sound, especially from the hallway. One bad point, my shower head wasn't staying in place, had to be placed at a weird angle for stability. The fitting must have been worn, but easily fixable. The staff were lovely and friendly ! I had a wonderful check in experience. Morning breakfast was slightly limited but sufficient. The hotel is located very close to the Station. Theres also a bus stop nearby to take you to the mall. There is also numerous restaurants nearby. All in all, a wonderful stay.
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Nice hotel”
You need to walk about 10 mins from JR station. The room is clean and staff are nice. The breakfast only cost 800 yen and foods are not bad. Quite inexpensive!
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Thank you for using Smile Hotel Utsunomiya Higashiguchi. We are very pleased to hear your compliments. Please use this hotel when you come to Utsunomiya City next time.
Pretty Good”
I walked from Tokyo to Nikko during the Golden Week, a time when people and families travel all over. The staff and facilities were pretty standard at Smile Hotel. The staff followed all the rules of hospitality, but did nothing above-and-beyond to make the environment any warmer. The rooms felt a bit dorm-like, especially with giant, heavy, metallic doors and the crammed toilet/shower combo. It was very clean though. It's not so close to the station, but it's not far either. I finished my walk for the day and came to Utsunomiya just in time to avoid the rain on my walk, but the distance from the station to the hotel was enough for me to get soaked in it. Again, everything at Smile Hotel was pretty average. The most disappointing point was that prices were pretty jacked up for Golden Week, and that made me feel like I paid too much for a hotel that was just, well, average. Would have felt better if the prices were a bit lower, and would stay there again under those conditions.
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Average, but with inflated prices”
I walked from Tokyo to Nikko during the Golden Week, a time when people and families travel all over. The staff and facilities were pretty standard at Smile Hotel. The staff followed all the rules of hospitality, but did nothing above-and-beyond to make the environment any warmer. The rooms felt a bit dorm-like, especially with giant, heavy, metallic doors and the crammed toilet/shower combo. It was very clean though. It's not so close to the station, but it's not far either. I finished my walk for the day and came to Utsunomiya just in time to avoid the rain on my walk, but the distance from the station to the hotel was enough for me to get soaked in it. Again, everything at Smile Hotel was pretty average. The most disappointing point was that prices were pretty jacked up for Golden Week, and that made me feel like I paid too much for a hotel that was just, well, average. Would have felt better if the prices were a bit lower, and would stay there again under those conditions.
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Nice hotel with reasonable price”
Nice hotel with reasonable price
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Very good”
The room was small but decent, if not for the fact that there was no hand soap.
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Thank you for staying at Smile Hotel UtsunomiyaHigashiguchi. The hotel does not offer hand soap. We apologize for any inconvenience. We will continue to strive to satisfy our customers.
Simple facilities best for business traveler ”
Inexpensive, decent breakfast
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Reasonable, that's all.”
If you are traveling alone and just looking for a place to sleep, this hotel is an option. Though the access is good, the facilities are at a level of satisfaction. Do not expect so much.
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Excellent”
room was very nice and clean, staff was pleasant. location was a bit farther from the train station than expected but still a good choice.
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Excellent”
Great value for your money! I think the only (slightly) annoying thing would be having to turn in your room key at the front desk every time you leave the building.
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Too far from JR Station”
Too far from JR Station
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good for save money.”
good for save money.
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Not near the train station”
Had a 3 person room, third bed is awkwardly added into a deluxe room. Was decent to sleep with not much room to open luggage. Carpark is far away as it is not on site. Price was expensive. Not near any supermarket or cinema or malls. 1km from train station
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この度はご宿泊頂き誠にありがとうございます。 当ホテルのトリプルルームは2台のシングルベットと1台のエキストラベットとなっております。ご説明不足で申し訳ございません。ホテルの駐車場はホテルから徒歩2分ほどの場所にございまして1泊650円出し入れ自由でご案内しております。またホテル周辺には大きな商業施設はございませんが、徒歩10分ほどの場所にJR宇都宮駅がございまして様々なお店がございます。 貴重なご意見を頂戴し誠にありがとうございます。
Bel emplacement ”
Proche gare et Centre ville
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ゆったりできました”
広い、静か。スーツケース広げるにも快適。。充電器も貸していただき、助かりました。駐車場は裏で徒歩2分。まようので、フロントで先にきいたら、すぐ分かりました。受付のお姉さんの対応が良かったわかりやすかったです。
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この度はスマイルホテル宇都宮東口をご利用頂き誠にありがとうございます。 スマートフォンの充電器はフロントにてお貸出し致しておりますのでお気軽にお声がけ下さいませ。ホテル専用駐車場は徒歩2，3分の場所にございます。フロントで場所をご案内致しますのでお車でお越しのお客様はお立ち寄りください。 次回のご利用をスタッフ一同お待ち申し上げております。
良いホテルです。”
チェックイン前のハンド消毒や体温測定等、コロナ対策を十分に対応されていた。 フロントの方の対応はキチンとされていた。 部屋は清潔感があった。 広さは普通。 洗面所は割とコンパクトだった。 立地は良い。 コンビニは近くに数件ある。 次回も利用していきたい。
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この度はスマイルホテル宇都宮東口にご宿泊頂き誠にありがとうございます。 またお忙しい中ご投稿頂き重ねて御礼申し上げます。 当ホテルではご指摘いただいた通り手の消毒液設置やチェックインの際の検温の徹底などコロナ対策を行っております。またお部屋について「清潔感があった」という評価を頂戴し大変嬉しく思っております。建物の築年数は経過しておりますが清潔感を保ってお客様をお待ちいたしております。 次回のご利用をスタッフ一同心よりお待ち申し上げております。