Outcome I had 4 consecutive nights with no noise and a good sleep.
Roger | January 5, 2018
The best part of our stay was the ECOMMERCE manager Nol Sengtry.
gregory | December 29, 2017
900 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.7|
|Distance to city center||1 km|
|Nearest airport||Siem Reap International Airport (REP)|
|Distance to airport||8.7 km|
Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Smiling Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of KHR 20. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Smiling Hotel also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Smiling Hotel has a car park right on site for maximum convenience. Car parking is free for guests. You can drive in and park yourself, or use the hotel's valet service. If you're looking for an easy way to get around Siem Reap with private transportation, the hotel can arrange both taxis or car rental.
Smiling Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
This 4-star hotel in central Siem Reap sits as the junction of the National Road No. 6 and Apsara Road No. 60 with access to the famous Angkor Wat. Boasting Khmer architecture, the Smiling Hotel has its 150 guestrooms and suites tastefully appointed with Cambodian décor. All rooms are modern, fully-equipped, and offer magnificent views of Siem Reap. The on-site restaurant serves mouthwatering fare in traditional Cambodian style. With a friendly atmosphere and great facilities, Smiling Hotel is a great choice for travelers who want to explore downtown Siem Reap and the temple of Angkor.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Siem Reap Central Area
Siem Reap Central Area
Siem Reap Central Area
Show reviews that mention
Smiling all the way home”
We were very pleasantly surprised with this hotel. They upgraded our room on check-in to a suite. Room was large with separate sitting, sleeping, and bathroom. Modern features in room. Pool was wonderful the in heat. Internet room has fast connection, but only 4 PCs and I had to wait on several occasions. Staff was very friendly both at the front desk and in the restaurant. Hotel is huge! You can see it from miles away. Very impressive traditional Khumar architecture. Good location about 10 minutes from Angkor. Just on the edge of town. We had excellent drivers that were employed by the hotel all three days for our tours of the ruins and surrounding area. They were very cheap (same as the going street rate, and you know they are reputable). Our tuk tuk driver (tuk tuks are perfect for Siem Reap) was named and he was excellent. He eventually became our friend and we intend on keeping in touch with him. I would ask by name when you arrive. All in all, Smiling Hotel was perfect for us and left a very good impression on us. Highly recommended. I met some German's at the Thai border and recommended this place to them as they were traveling to Siem Reap.
Best time we had in Cambodia”
We had a fantastic time at Smiling Hotel. We liked it so much we extended our stay a couple of days! Everything about the hotel is excellent but what impressed us most was the staff. Their attitude and friendliness were what made the stay a standout. We would go back to Smiling just to say hi! The hotel is a little far from the central entertainment area but this was never a problem because the hotel has tuk tuk drivers ready to take us anywhere. Ours was Mr. San who was such a sweet accommodating person to be around. It was a relief to have him and not need the pushy tuk tuk drivers in town actually. He was trustworthy and took us to amazing places we hadn't thought to go! Unfortunately when we were there the spa and sauna were out of order for maintenance but the massages were great. Also, similar to the previous readers comments, we were upgraded to the executive suite once we checked in! All in all it was a top hotel for very good value and we will stay there again when we return to Siem Reap!
The staff make it live up to its name”
recognisable across siem reap by its pagoda roof, the hotel has an air of lethargy which hides an efficient regime. the staff and management are extremely accommodating (eg they picked up the cost after a tuktuk misunderstanding). the hotel restaurant has nicer food than its emptiness would suggest. it is fairly priced. the swimming pool is quiet and well served by a bar alongside, and another restaurant (for breakfasts). we all go to siem reap for angkor wat and the hotel is very good at making arrangements for this ($15 for tuktuk, for guide - which is worthwhile, if only to be taken along the less trampled path) we must be the first people in history to downgrade ourselves. some of the a/c is getting old - and can't cope with a large room. ...it was a shame to leave behind a lovely room in order to get cooler
I suppose that you could pay more for a hotel in Siem Reap, but why? The Smiling Hotel has a friendly, helpful staff. We booked a suite. The room was very large; the bathroom was extremely nice. We spent our afternoons in the lovely pool area ordering inexpensive drinks from the bar. The buffet breakfast was a fantastic assortment of Asian and Western treats including fresh tropical fruit and made-to-order eggs and noodle soup. Every night we relaxed with a pleasant massage from the spa. The hotel is about 10 minutes from the downtown area where the restaurants are and there is always a fleet of tuk-tuks sitting in front of the hotel to take you anywhere you want to go.
Left me smiling”
My friends and I were thrilled with our choice of the Smiling Hotel and Spa for our stay in Siem Reap. The staff made us feel welcome, with good English skills and an eye for service. The hotel is very well equipped. The rooms and facilities were very clean. The staff allowed us to eat breakfast late at no additional cost after we finished the half marathon. We felt like we were the only guests at times, but that may be due to the large size and the number of people leaving early in the morning to see the temples. You have to take a short tuk tuk ride to town and there is no Internet in the rooms, but otherwise this is a win-win choice.
Great service at a wonderful price”
everything at the hotel was wonderful. breakfast buffet was great, hotel staff always helpful and smiling, rooms were very clean, and just fantastic service. our guide did not show up on the first day and the hotel found as fantastic guide and car for our time in siem reap. if you want to go into the city center for dinner and shopping.... take a tuk tuk. they will take you in and arrange to pick you up at a particular time. for a very cheap price.
A Great Hotel that needs more attention!”
smiling hotel was a great hotel to stay at in cambodia. it's truly a hotel that gives customers a 5-star stay even if all the facilities weren't complete. they made sure we were comfortable and provided us information for all the local places and did not try to scam us on anything. room service was great and so were the massages. i would say the only downfall was that the pool wasn't ready when we were there and it seemed like a ghost hotel when we got there, but i guess there were tour buses on tour and many of the hotel guests weren't there when we were. otherwise, highly recommend this hotel to anyone looking to stay in siem reap.
A great hotel, and, an exceptional deal!”
I booked the Jr. Suite through Agoda, and what a buy! Huge room, separate sleeping area, jacuzzi with room for 2!!! The staff was helpful,courteous, always cheerful and quick to respond to questions and problems. After the first night, we decided to book a 3rd night! Siem Reap is a great town, lots to see and do! Many good restaurants, fun shopping. Angkor Wat was worth the long trip up from Sihanoukville!
New, clean & comfortable hotel”
Upgraded to very spacious suite w/o additional charge, with clean comfortable bed and sofa, clean bathroom with bath-tub. Cold air-conditioner. Clean swimming pool with pool-side bar. Asian and Continental buffet breakfast. Hotel staff called coach Company 4 times to expediate pick-up from Siem Reap to Phnom Penh.
An asset to Siem reap a impeccable hotel”
A hotel with all the works of beauty friendliness cleanliness and charm to make your stay a pleasure somewhere we looked forward to going back after a long day slogging around siem reap in the unforgiving heat a place where you want to stay relax and be treat like royalty. It was impossible to get disappointed.
great value for a lot of luxury”
We absolutey loved our stay here and Smiling brought many smiles to our faces as we enjoyed our wonderfully spacious 5 star suite. The breakfast buffet is varied and so delicious, giving a good start to the day. The pool is sparkling clean and so inviting when returning to the hotel after exploring Seam Reap and its surrounds in the heat of the day.
Nice room,excellence services,”
This was not the first time that we traveled to Siem Rieap visiting Angor Wat. Each and every time it was not always easy for us to find the right place to stay. Luckily this time we found our accomodation at Smiling Hotel though Agoda Website. We were happy about it as it is a nice hotel indeed.
Many Smiles at the Smiling Hotel”
The hotel is not located in the tourist zone, so if you are hoping to pop out for lunch, or to pick up supplies it is difficult. The upside is that the Lower Market is nearby and there is plenty of street food to try. Siem Reap town is an easy 10 minute tuk-tuk ride away. I was completely satisfied and would stay there again.
Really make u smile??”
Overall the hotel was cheap, clean, nice and the room is big. The breakfast so-so, but still acceptable. The swimming was nice, staff was polite and helpful when approach them. Location wise, was around 10min ride from town and rd 30min ride from airport. there izit much hygience and nice food around the hotel. I do find ants in my room near the basin and 2 of my stuff, but the other rooms did not have this problem. A groups of us stay in smiling hotel on end feb, the weather was extremely hot. The only undurable thing was the room aircon was not working well. Even thou the temperature had been set to the lowest 16F, but the maximum room temperature it can go is 24degree(after a few hrs). Room temperature can goes up to 31degree when the sun shine into the room. If this is not a big matter to u,smiling hotel will be a gd choice for ur stay in siem reap.
great hotel but far from the tourist area”
i picked Smiling Hotel because of the price and the rating. For the price, it's worth the trip and the time. The rooms are beautiful, huge, twice the size of other hotels. The front desk and hotel people are wonderful. They served with a smile and provided the best services comparable to a 4-star hotel. The breakfast is great. They don't check your meal tickets like other hotel. The swimming pool is a nice place to cool yourself on a hot day. I wished they had a jacuzzi but they don't have one. Overall, I have no complaints and wish to stay there again. The only problem with the hotel is its location. We walked for 3 km to find a restaurant for dinner. It's better to stay in or near the tourist areas.
First time In Cambodia”
We didn't really know what to expect when we arrived at the Smiling Hotel and Spa but we were very pleasantly surprised! Grand entrance, warm and friendly staff who could speak quite good English, free internet, fantasic pool, as well as Spa of course. Special mention to Sovareth Noun (also known as 'Red'). Young desk manager who could not do enough for us. Red came with us on his day off to do a tour of the Lake and also met us at the markets when he was not working to help us negotiate some good deals. A great guy!!
A great surprise”
I had read many good things about this place, and they were all correct. As with many other reviewers, we got a free upgrade upon arrival. The breakfast was very good for a hotel breakfast, and the rooms and hotel were clean and nice. The best thing was the staff, though - super friendly, very helpful, always smiling. The hotel is right at the end of the road that takes you to the temples, so it was a great location for us. A very easy tuk tuk ride into town when you want to shop or eat, too.
had a VERY enjoyable time at the smiling hotel! the staff was extremely friendly and polite. they didn't speak english too well but if you speak slowly and use simple phrases, they will understand you. the pool is very nice, as is the breakfast area. fairly large hotel, felt very safe, very clean. downfalls are no wifi in room (free downstairs and in business center), and no A/C in lobby.
We were very impresssed by the smiling hotel and spa. The staff were very helpful and friendly, the hotel is kept spotless, and is very modern. We were given an upgrade to our room when we turned up, and this mean we had a massive room with all the facilities you would want in a room The breakfasts were very nice, and varied, but can become limited if you turn up late. The hotel is out of walking distance from the main markets, restaurants and bars, but can be reached by tuk tuk quite easily.
Amazing hotel and an equally amazing price.”
Our stay at the Smiling hotel was absolutely amazing. When we checked in we were greeted by cold beverages and a quick service. Our room was beautiful and extremely clean. I definately recommend the suite if you are staying for several days. The service was always spot on and they were really helpful in answering questions about the are and assissting us when our departing bus was late. The food was exquisite.The breakfast every morning was an awesome start to the day. All in all, this was an amazing hotel and the location is more than made up for with the service.
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