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Singapore (SG Clean Certified)
So Urban King Room - Heritage Wing - Guestroom, Singapore (SG Clean Certified) in Singapore
Interior view, Singapore (SG Clean Certified) in Singapore
Interior view, Singapore (SG Clean Certified) in Singapore
Swimming pool [outdoor], Singapore (SG Clean Certified) in Singapore
Swimming pool, Singapore (SG Clean Certified) in Singapore
Swimming pool, Singapore (SG Clean Certified) in Singapore

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8.5

Excellent

670 reviews

670 reviews

Housekeeping24
Breakfast8
Swimming Pool4
See map
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
UOB-SGX Centre

40 m

Lau Pa Sat Festival Pavilion

80 m

Lau Pa Sat Festival Market

110 m

Passage New York

120 m

Boon Tat St

130 m

Popular landmarks
Chinatown

570 m

Sands Skypark Observation Deck

1.4 km

Singapore Flyer

1.8 km

Cloud Forest

1.9 km

Gardens By The Bay East

2.4 km

Closest landmarks
RHB

180 m

UBS

190 m

DBS

200 m

Bank Julius Baer

200 m

Central Business District

210 m

Singapore (SG Clean Certified)

35 Robinson Road, CBD, Singapore, Singapore, 068876 - See map

Get the added peace of mind that comes with SG Clean, when you book a stay here. Conveniently situated in the CBD part of Singapore, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

300 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

600 meters to Chinatown

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Singapore are being booked every minute!
Value for money8.0
Distance to city center1.2 km
Location rating8.9
Nearest airportSeletar Airport (XSP)
Distance to airport15.2 km

Rooms available at Singapore (SG Clean Certified)

Excellent
Room comfort & quality

8.7

So Studio Queen Bed with City View
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
So Lofty King Room - Heritage Wing
...
  • Room size: 80 m²/861 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Vip King Bed
...
  • Room size: 92 m²/990 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
So Urban King Room - Heritage Wing
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
So Cosy Room 1 King Bed
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Singapore (SG Clean Certified)?

Check-in is from 07:00 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Singapore (SG Clean Certified)?

Singapore (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Singapore (SG Clean Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease.

Is breakfast offered at Singapore (SG Clean Certified)?

Start your mornings right, with the continental and buffet breakfast options offered at Singapore (SG Clean Certified). Adults can enjoy breakfast offered with an additional charge of 39 SGD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Singapore (SG Clean Certified)?

Singapore (SG Clean Certified) features an on-site restaurant for your dining convenience.

Can special events be hosted at Singapore (SG Clean Certified)?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Singapore (SG Clean Certified)?

Singapore (SG Clean Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Singapore (SG Clean Certified)?

The closest train, metro, or bus station is Telok Ayer MRT Station, 280 m away from Singapore (SG Clean Certified).

What restaurants are nearby Singapore (SG Clean Certified)?

Singapore (SG Clean Certified) is located in CBD, famous for good restaurants such as Lau Pa Sat, Annalakshmi and Gayatri Restaurant.

What popular shopping places are close to Singapore (SG Clean Certified)?

Shopping options in Singapore (SG Clean Certified)’s CBD neighborhood include Lau Pa Sat Festival Pavilion, Passage New York and Satay street.

What are popular attractions near Singapore (SG Clean Certified)?

Singapore (SG Clean Certified) is located in CBD area, which is famous for attractions such as Singapore City Gallery, One Shenton Way and Boon Tat St.

See map

Explore the neighborhood

What people love about Singapore (SG Clean Certified)

  • 9.6

    Exceptional
    Staff 

    "Nice clean hotel, friendly and helpful staff."

    Alix

    |

    August 29, 2022

  • 10

    Exceptional
    Cleanliness

    "Clean room and comfy bed."

    Nurul

    |

    March 24, 2022

  • 10

    Exceptional
    Location

    "Great location!"

    Warinthorn

    |

    November 1, 2022

Property ranking|Compared to 550 Singapore properties
See all rankings
Room comfort score
8.7/10
Cleanliness score
8.9/10
Couples review score
8.7/10
Service score
8.8/10
Better than
95
%
of Singapore properties
Better than
90
%
of Singapore properties
Better than
89
%
of Singapore properties
Better than
88
%
of Singapore properties
Overall rating:

8.5

Excellent
670 reviews
Cleanliness
8.9
Facilities
8.4
Location
8.9
Read all reviews >
What travelers say they love:
Staff were outstanding, seriously impressive.
Jason from Sri Lanka
Business traveler
More about Singapore (SG Clean Certified)

More about Singapore (SG Clean Certified)

Housed in an iconic heritage building, this property is in close proximity to statuesque landmarks including Gardens by the Bay, the Marina Bay area, and Chinatown. Set 20km from Changi Airport, the hotel is in close proximity to the MRT underground trains, making it easy to plan your day. The hotel features beautifully appointed guestrooms equipped with technology for lifestyle such as Apple Mac mini media solutions, an iPad Mini, and an iPhone 5 along with high-speed internet. Recreational facilities include a gym. For dining options, try Xperience Restaurant which serves contemporary international cuisine. A convenient location and excellent facilities make Singapore (SG Clean Certified) a worthwhile choice.

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Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Breakfast

20 mentions

Housekeeping

18 mentions

Swimming Pool

8 mentions

Food & Dining

6 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Greek
  • Indonesian
  • Italian
  • Malay
  • Russian
  • Spanish
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental

Location

35 Robinson Road, CBD, Singapore, Singapore, 068876
Excellent
Location

8.9

Airports
  • Seletar Airport (XSP)
    15.2 km 21 min drive
  • Singapore Changi Airport (SIN)
    18.4 km 20 min drive
Public transportation
  • Telok Ayer MRT Station
    280 m 4 min walk
  • Downtown MRT Station
    360 m 6 min walk
Hospital or clinic
  • Dental Designs
    280 m
Shopping
  • Orchard Road
    2.8 km
Convenience store
  • Cheers
    100 m 2 min drive
Cash withdrawal
  • ATM
    140 m 4 min walk

What's nearby

Popular landmarks
  • Chinatown
    570 m
  • Sands Skypark Observation Deck
    1.4 km
  • Singapore Flyer
    1.8 km
  • Cloud Forest
    1.9 km
  • Gardens By The Bay East
    2.4 km
  • Orchard Road
    2.8 km
  • National Orchid Garden
    5.2 km
  • Singapore Botanic Gardens
    5.3 km
  • Night Safari
    15.2 km
  • Singapore Zoo
    15.2 km
Nearby landmarks
  • UOB-SGX Centre
    40 m
  • Lau Pa Sat Festival Pavilion
    80 m
  • Lau Pa Sat Festival Market
    110 m
  • Passage New York
    120 m
  • Satay street
    130 m
  • Boon Tat St
    130 m
  • Faber Peak
    140 m
  • Asia Square
    170 m
  • RHB
    180 m
  • UBS
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details at least 2 days prior to arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center1.2 km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)39 SGD
The property
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 134
  • Room voltage220
  • Year property opened2014

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Singapore (SG Clean Certified) from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.4
Location8.9
Room comfort and quality8.7
Service8.8
Value for money8.0
High score for Singapore
Rating
9+ Exceptional (125)
8-9 Excellent (69)
7-8 Very Good (51)
6-7 Good (19)
<6 Below Expectation (29)
Time of the year
Mar - May (64)
Jun - Aug (72)
Sep - Nov (77)
Dec - Feb (80)

Show reviews that mention 

Showing 293 verified guest comments
12345
10.0
Exceptional
Rachel from Singapore
Couple
So Cosy Room 1 King Bed
Stayed 1 night in May 2019

Great location for a weekend staycay”

The CBD is nice and quiet during weekends, so this hotel is ideal if you don't want to deal with crowds. Love the high ceiling of the hotel room, which made the room feel so spacious. Lots of complimentary snacks and drinks in the minibar as well. The rooftop pool and bar are gorgeous and perfect for unwinding in the evening. There are a lot of good restaurants within walking distance at Telok Ayer and Club Street, or you can just hop downstairs to Lau Pa Sat for hawker food if you prefer. The buffet breakfast at the hotel's restaurant Xperience is a good-sized spread and is offered until 11am on weekends – perfect for late risers.

Reviewed May 16, 2019

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Dear Rachel, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. We very much appreciate your kind words. It is indeed a pleasure for us to be the chosen hotel for your weekend staycation. I am glad you have had the moment to experience our rooftop pool and bar, 1927, which overlooks the Singapore's urban skyline. It's heartening to hear that you have enjoyed your stay overall. We look forward to welcoming you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Responded May 24, 2019
Singapore (SG Clean Certified)
10.0
Exceptional
Malina from Australia
Couple
So Cosy Room 1 King Bed
Stayed 1 night in August 2019

Clean, Comfortable & Great Location”

Staff are friendly and professional. Rooms including bathroom, beds and linen were very clean, bed was super comfortable and location was great being next to the Telok Ayer Market. and walking distance to Downtown Centre. Highly Recommend and will definitely be staying there again when back in Singapore

Reviewed December 26, 2019

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Dear Valued Guest, Greetings from SO/ Sofitel Singapore! Thank you for taking the time to share your experience with us. It is always a pleasure to receive feedback from our valued guests. Indeed, our location is one of our key features being in the heart of the Central Business District with its dazzling skyscrapers, yet we are only a few minutes’ walk away from the famous China Town area with its old-world feel and gorgeous shop houses. I truly appreciate your compliments of our SO/ Ambassadors who strive to provide each guest with a unique and memorable experience. I will share with all the team members you mentioned how pleased you were with their service. Once again, thank you and we look forward to welcoming you back again in the near future. Kind Regards from SO/, Mazen Abilmona Hotel Manager

Responded December 27, 2019
Singapore (SG Clean Certified)
10.0
Exceptional
Brendan from United States
Couple
So Cosy Room 1 King Bed
Stayed 3 nights in January 2020

Great Hotel”

Was in Singapore with my wife for a few days- Perfect location Downtown, walking distance to all major attractions, great rooftop pool, and the rooms are really comfortable. Huge bonus was the Hawker food stands right outside the building.

Reviewed June 16, 2020

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Dear Brendan, Thank you for taking the time to share your recent experience at SO/ Sofitel Singapore. We are delighted to receive your feedback. Indeed, our location is one of our key features being in the middle of the Central Business District with its dazzling skyscrapers, yet we are only a few minutes’ walk away from many iconic attractions including the famous China Town area with its old-world feel and gorgeous shop houses and I’m glad you enjoyed the Lau Pa Sat Food Festival Market which is located just behind us during the night time - it truly is an admirable experience. Once again, thank you for sharing your experience, I hope to welcome you back to SO/ Sofitel Singapore in the near future. SO/ Kind Regards, Mazen Abilmona Hotel Manager

Responded June 23, 2020
Singapore (SG Clean Certified)
10.0
Exceptional
Elena from United Kingdom
Business traveler
So Cosy Room 1 King Bed
Stayed 4 nights in October 2019

Cosy and classy hotel in Singapore’s business area”

Exceptionally clean and beautifully decorated. Strikes the right balance between being a hotel in the business district and feeling like home. Loved the pool and enjoyed the rich breakfast.

Reviewed October 20, 2019

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Dear Elena, Greetings from SO/ Sofitel Singapore! I would like to thank you for your favorable review you have shared on our Agoda page about your recent stay at SO/ Sofitel Singapore. I’m pleased to know that you enjoyed your stay overall. We are delighted that you noticed our chic and modern decor by Karl Lagerfeld and our room features indeed combine French 19th century decadence with local Singaporean touches and comforts, and had a moment to relax in our tropical rooftop pool and bar, 1927. I’m also pleased to hear that you enjoyed your breakfast at Xperience Restaurant. SO/ Sofitel breakfast buffet reflects the simple philosophy that the first meal of the day has a paramount effect on the rest of it. We will be SO/ happy to welcome you again at SO/ Sofitel Singapore in the near future. Kind Regards from SO/, Mazen Abilmona Hotel Manager

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Singapore (SG Clean Certified)
10.0
Exceptional
Nurul from Singapore
Couple
So Cosy Room 1 King Bed
Stayed 2 nights in March 2022

Great hotel and convenient location”

Checked in seamlessly. Clean room and comfy bed. We enjoyed our two night stay at the hotel. Lau Pa Sat is literally just beside if you’re hungry. The train station is nearby too!

Reviewed March 24, 2022

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10.0
Exceptional
Siti from Singapore
Couple
So Urban King Room - Heritage Wing
Stayed 1 night in February 2022

Exceptional”

Get a free upgrade and it was super nice like honestly will come here again..everything was super clean.. big room and big bathtub

Reviewed February 14, 2022

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10.0
Exceptional
Michelle from Malaysia
Couple
So Cosy Room 1 King Bed
Stayed 1 night in January 2022

Best Hotel ever”

Staff are super friendly & helpful, room is so near & clean, very quite and bed is so comfort, highly recommended 👍🏻

Reviewed February 01, 2022

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9.6
Exceptional
Nor from Singapore
Couple
SO COSY, 1 King Size Bed, Complimentary WiFi
Stayed 2 nights in December 2020

Strategically located”

It’s strategically located in CBD area and you are able to find Lau Pa Sat right beside the hotel. Stayed 3 days 2 nights from 30 December 2020 to 1st January 2021. However, during the 2nd day called twice for housekeeping and they didn’t make the bed. Not too sure why. Ordered in room dining nasi goreng and steak. Nasi goreng was bland though no taste at all. Ala carte breakfast was so so. Overall stay is okay just need to pre book gym and swimming pool.

Reviewed January 02, 2021

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Dear Valued Guest, Greetings from SO/ Singapore! Thank you for taking the time to share your experience with us. It is always a pleasure to receive feedback from our valued guests. Indeed, our location is one of our key features being in the heart of the Central Business District with its dazzling skyscrapers, yet we are only a few minutes’ walk away from the famous China Town area with its old-world feel and gorgeous shop houses. However, please accept my utmost apologies on the shortfalls you experienced during your stay. Please rest assured that we will look into these issues to prevent future occurrences. Once again, thank you and we look forward to welcoming you back again in the near future. Kind Regards from SO/, Mazen Abilmona Hotel Manager

Responded January 04, 2021
Singapore (SG Clean Certified)
10.0
Exceptional
Amantha from Singapore
Couple
So Cosy Room 1 King Bed
Stayed 1 night in February 2020

I like here ”

Singaporean havjnf staycation / love the location and modern style however they have charges for parking which I feel is too expensive for the price we paid for. Breakfast was fine

Reviewed February 15, 2020

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Dear Valued Guest, Thank you for your review and for choosing SO/ Sofitel Singapore for your stay! It was such a great pleasure for us to have the opportunity to welcome you and serve you with the heart-filled service from our SO/ Team, in which we are certain it made your stay memorable. We look forward to welcoming you again at SO/ Sofitel Singapore in the near future. SO/ Kind Regards, Mazen Abilmona Hotel Manager

Responded February 17, 2020
Singapore (SG Clean Certified)
9.6
Exceptional
Eswira from Singapore
Couple
So Cosy Room 1 King Bed
Stayed 1 night in June 2022

One of the Best Boutique Hotels”

Firstly , the customer service was so accomodating by allowing my partner to check in despite the booking under my name . Furthermore , they accomodated our requests plus they allowed us for early check-in and late check-out. Food stalls are nearby ( 1 min walk to Lau Pa Sat ) and many more . I'll return for the vip king room .

Reviewed June 12, 2022

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9.6
Exceptional
Jason from Sri Lanka
Business traveler
So Cosy Room 1 King Bed
Stayed 1 night in March 2022

SO Sofitel work trip”

Stayed at So Sofitel for its location to the business district. Enjoyed the roof top pool and bar area outside of work and Satay Street across the road after work hours. Staff were outstanding, seriously impressive.

Reviewed April 05, 2022

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Dear Jason, Greetings from SO/ Singapore! Thank you very much for sharing your compliments regarding your recent visit to SO/ Singapore. It is always a pleasure to receive positive feedback from our valued guests. It is gratifying for the whole team to hear you’ve enjoyed the hotel’s overall atmosphere and exclusive touches of being boutique hotel. I am SO/ pleased to hear that you enjoyed your overall stay through our warm and welcoming Ambassadors, SO/ comfortable hotel rooms, and had a moment to relax in our tropical rooftop pool and bar, 1927. I’m also glad that you enjoyed the Lau Pa Sat Food Festival Market which is just behind us. Once again thank you for sharing your experience. We hope to welcome you back to SO/ Singapore soon. SO/ Kind Regards, Mazen Abilmona Cluster Hotel Manager

Responded April 07, 2022
Singapore (SG Clean Certified)
9.6
Exceptional
Lynn from Singapore
Couple
So Lofty King Room - Heritage Wing
Stayed 1 night in April 2022

Impressive and unique hotel”

Stayed in the SO Lofty King Room, the bathtub that is huge enough to fit a couple side by side is already luxurious, coupled with the controls from iPad made the experience fuss free (and lazy). Will definitely stay here again!

Reviewed April 24, 2022

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10.0
Exceptional
Cindy from Singapore
Couple
So Urban King Room - Heritage Wing
Stayed 1 night in February 2019

Exceptional”

Very beautiful and cosy hotel for couple stay

Reviewed July 09, 2019

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Dear Cindy, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued guests. I am delighted you liked the room and had a great stay overall. I am sure this feedback will serve as an encouragement to all of our team as we aim to provide an exceptional experience for each and every guest. We hope you will allow us the opportunity to welcome you back in the near future for another SO magnifique stay! SO/ Sincerely, Rushdee Hosany General Manager

Responded July 11, 2019
Singapore (SG Clean Certified)
9.6
Exceptional
David from Singapore
Business traveler
So Cosy Room 1 King Bed
Stayed 4 nights in May 2022

Great Location”

Room a bit mildewey. Breakfast and dinner a bit so-so. Convenient place to stay

Reviewed May 08, 2022

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9.2
Exceptional
Meg from Malaysia
Family with teens
So Cosy Room 1 King Bed
Stayed 1 night in April 2022

Exceptional”

The team at the So Sofitel in Singapore were so welcoming , accommodating and helpful. They really made sure that we felt taken care of. The room was perfect for my teenager who loved all the automation through the ipad and attention to details in the decor. It was truly a memorable trip for us and the hotel is full of fun!

Reviewed April 25, 2022

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9.6
Exceptional
ROWENA from Singapore
Couple
So Cosy Room 1 King Bed
Stayed 1 night in November 2019

Amazing Hotel”

Got an upgrade by the hotel. The room was beautiful and the location was good!

Reviewed December 03, 2019

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Dear Rowena, Greetings from SO/ Sofitel Singapore! Thank you for taking the time to share your experience with us. It is always a pleasure to receive feedback from our valued guests. Indeed, our location is one of our key features being in the heart of the Central Business District with its dazzling skyscrapers, yet we are only a few minutes’ walk away from the famous China Town area with its old-world feel and gorgeous shop houses. We are delighted that you noticed our chic and modern decor by Karl Lagerfeld and our room features indeed combine French 19th century decadence with local Singaporean touches and comforts. Once again, thank you and we look forward to welcoming you back again in the near future. Kind Regards from SO/, Mazen Abilmona Hotel Manager

Responded December 05, 2019
Singapore (SG Clean Certified)
9.6
Exceptional
yuliliya from Singapore
Family with teens
So Cosy Room 1 King Bed
Stayed 1 night in March 2022

Relaxing staycation”

Very nice n clean room and friendly staff

Reviewed March 07, 2022

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9.2
Exceptional
Kye from Australia
Group
So Cosy Room 1 King Bed
Stayed 7 nights in December 2021

Great value and location”

Fabulous location, next to Satay Lane and walking distance to Marina Bay and shopping centre. Rooms are clean, staff polite.

Reviewed December 29, 2021

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Dear Valued Guest, Greetings from SO/ Singapore! Thank you for taking the time to share your experience with us. It is always a pleasure to receive feedback from our valued guests. Indeed, our location is one of our key features being in the heart of the Central Business District with its dazzling skyscrapers, yet we are only a few minutes’ walk away from the famous China Town area with its old-world feel and gorgeous shop houses. I truly appreciate your compliments of our SO/ Ambassadors who strive to provide each guest with a unique and memorable experience. I will share with all the team members you mentioned how pleased you were with their service. Once again, thank you and we look forward to welcoming you back again in the near future. Kind Regards from SO/, Mazen Abilmona Cluster Cluster Hotel Manager

Responded December 30, 2021
Singapore (SG Clean Certified)
8.4
Excellent
DevinderKaur from Malaysia
Couple
So Urban King Room - Heritage Wing
Stayed 2 nights in February 2022

Excellent service however there are some downs”

The hotel itself was in an excellent location right by Lau Pa Sat with excellent food choices throughout the day, the staff were friendly and the rooftop pool was amazing, however the hotel cleanliness could be improved. For a 5-star hotel, the bed and pillow quality was horrible! The bed sunk in so deep when you laid in it, it felt like the cheapest bed in the world and the dent of you laying In the bed stayed there even after you got out of it and the pillows were the worst, they felt like you were sleeping on nothing, the mattress and pillows also had this old musty smell that bothered me throughout the whole trip, I think it’s about time they upgrade the mattress and pillows as I would give a zero rating if I could for only the mattress and pillows. The other thing that was a zero were the room towels and pool towels they had this disgusting musty smell on them that smelled like they weren’t washed properly they smelled like someone’s sweat and it was disgusting literally every single towel I used on my 3 day stay smelled that way, and the room and hallways also have this musty damp smell due to there being no air ventilation through the whole hotel. The bathtub was excellent and so was the shower water pressure. Apart from the mattress, pillows and towels which were horrible. Everything else was ok.

Reviewed February 14, 2022

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9.6
Exceptional
Thao from Vietnam
Group
So Cosy Room 1 King Bed
Stayed 1 night in July 2019

Exceptional”

Service was fantastic. Room control by ipad, which is super convenient and smart.

Reviewed July 23, 2019

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Dear Thao, Greetings from SO/ Sofitel Singapore. Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued guests. I am pleased by your mention of our modern technology. All our rooms are equipped with Apple based guest technology solutions which electronic devices can be controlled with just an iPad. It is great that you enjoyed the service rendered by our SO/ ambassadors too. I will be sure to share this with the team as it's definitely a boost for us. Thank you again for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future for another stay at SO/ Sofitel Singapore! SO/ Sincerely, Rushdee Hosany General Manager

Responded July 25, 2019
Singapore (SG Clean Certified)
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