I like the hotel service and style”

the sofitel hotel style and design was very impressed and attractive to me, i like the way all utilities was matched and make everything in the room available to the customer, moreover, the coffee machine and the refreshments all the day was available in the room which make things easy to customer, the front desk team were very helpful and friendly. certainly, in my next visit to vienna i will select sofitel hotel as my first choice. i would like to take this opportunity to thanks all the sofitel team for their efforts and hospitality.

Nice and clean getaway”

It was comfortable and nice. Strongly recommend. If the price lowers a bit, I would love to stay more often at Sofitel Vienna. One suggestion is to improve the mini bar. It is a complementary minibar and it has nice nespresso machine. However only water and juice was available. So although they say it is complementary, it is just adding juice in addition to what other hotels already provide: water, coffee and tea. For such nice and convenient coffee, it was a pity that the hotel only provided creamer and not real milk. It's a minor thing, but those small but thoughtful things can actually improve the quality of complementary mini-bar service. It will improve Sofitel's service to a more thoughtful and generous level.

Modern hotel with friendly staff”

The staff at Sofitel Vienna Stephansdom Hotel were very welcoming, helpful, efficient and attentive to customers' needs. Dining at the restaurant on the highest level (Le Loft) was memorable; there's such a panoramic view of the area. Food and service were great too. The bed was truly very comfortable such that it was difficult getting out of bed each morning. The only snag was the TV. Changing of channels was painfully slow. On our first night, we had some issues with the TV set. But the hotel compensated for this inconvenience with welcoming drinks for two at the bar which is beside the restaurant at the highest level. This little gesture speaks volume of the hotel's efforts in making customers feel welcomed and valued. There is a steak house called El Gaucho, at the ground level just outside the hotel premise but still within the building. This provides another choice for dining beside Le Loft at the highest level.

Stylish Stay”

Perfect Stay Vienna!! During stay, every moment so stylish! Restaurant is very interesting! We enjoyed to stay here, and Vienna.

Fantastic hotel”

Fantastic hotel with great roof too bar and views across vienna

you must miss the bed of hotel ”

the hotel is located in a convenient location, the service is very good. we arrived hotel in the morning like 8ish, they let us get the room earlier. it is greatly appreciated. The bed is superb, you just like sleeping on a cloud and don't wanna leave the bed.....

Modern hotelmwith great location and lot of smile”

Best hotel with great location. Nice staff and very courteous. The room is modern nice with connectectivity to internet.

would love to return for a longer stay ”

very enjoyable sorry it was so short next time I would like to see more of your city I loved going to the zoo and enjoyed all the animals and would like to congratulate you on the cleanliness and the good condition all the animals were in shopping was great had a good time

A truly 5 star experience pricey but worth it”

A really interesting place and just not he usual good Sofitel standard. The concierge made us. Working tour on the map which was good in the winter months. The rooms are very modern and have every feature. Make sure you are clear if you want to do dinner or a drink on the top floor as it is very popular with locals and you need to put your foot down if you turn up and there is some resistance and booking requests.

Somewhere great to stay in vienna”

Our stay was truly amazing. Staff are faultless. Barman on rooftop could not do enough to help he was from berlin he reserved a table for drinks because they were booked for dinner Our room was refreshingly modern quite a pleasant surprise after other accommodation in europe was always old The bed was a cloud bed and hard to get out of We loved it here and would stay again

Nice but need renovation”

The hotel is very nice and had good staff and location but the furniture for the black suit we had I'd quite old and need to be renovated...

Best stay ever”

It was one of the best stay ever. The restaurant at the top floor was excellent. Beautiful interior design with great food served. Excellent service team from concierge to room service. Recommend to enjoy a dinner at the restaurant, with the beautiful Stephansdom night view.

Breathtaking view”

Everything was great except the le Loft Restaurant Bar staff were absolutely shocking. Absolutely ignored by staffs while trying to make an order. Taking about 30minutes for them to come back to me. Interfereing a conversation by throwing me a check and the bill. I felt like it was an insult. They don't realise when I walk out of the restaurant. For a restaurant in internationally recognised luxury hotel, the staffs could have been better trained.

Excellent hotel”

A great stay. Nice, capacious room, friendly staff, clean and quiet environment. Close to underground station, and city center.

Excellent Vacation Stay”

stayed for 2 nights which became the highlight of our family trip. we simply didn't want to leave our rooms, thanks to the quietness, nice views, excellent room facilities and design coolness.

Strong Potential But Lazy Executed”

Beautiful hotel but customer service for the price of the hotel is lacking. They weren't able to give me a cable to connect my iphone with the sound system in 4 days although I asked several times. Also asked me to come downstairs for sth instead of coming up and bringing sth to me. Vibe of the place is pretty dead.

Contemporary digs in a great location!”

Entirely satisfied with everything. Special thanks to Concierge Claudia whose restaurant recommendations were all excellent!

Best Hotel in Vienna”

Best Views, Best Design, Best Location. Simply worth any cent.

Wonderful service from all staff for my girlfriends birthday! High recommended for best in Vienna!”

10/10 Food, Service and Location :)

Fair value staff need more training ”

Facilities and location were great Food was average