Sofitel Am Alten Wall Hamburg Hotel
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8.5
Excellent
/10
(113 reviews)See what guests said
See map
9.2
Exceptional
Location rating score
Exceptional location - 1 kilometers from city center
  • Borse140 m
  • Moncler Hamburg180 m
  • Stadthausbrücke Subway Station190 m
  • Alsterarkaden200 m
  • Neuer Wall200 m
  • Rathaus230 m
  • Rödingsmarkt Subway Station270 m
  • St-Nikolai-Kirche270 m
  • St Nikolai Memorial300 m
  • Town Hall300 m
  • Free Wi-Fi

    Sofitel Am Alten Wall Hamburg Hotel

    Alter Wall 40, City Center, Hamburg, Germany - See map

    This property is in high demand!

    Last booked 8 hours ago

    "Perfect location for getting the S1 to or from the airport, near great bookshops, galleries and historical sights."
    Valerie - July 7, 2018
    Exceptional cleanliness
    9.0 rating for cleanliness
    Exceptional reputation
    Recommended by 89% of guests
    Excellent facilities on premise
    8.5 facilities on premise
    Excellent service
    8.4 rating for service
    • 190 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    Property ranking|Compared to 850 Hamburg properties
    See all rankings
    Review score - United States
    9.2/10
    Location score
    9.2/10
    Cleanliness score
    9.0/10
    Room comfort score
    8.2/10
    Better than
    99
    %
    of Hamburg properties
    Better than
    98
    %
    of Hamburg properties
    Better than
    98
    %
    of Hamburg properties
    Better than
    98
    %
    of Hamburg properties
    Value for money8.1
    Distance to city center1 km
    Location rating9.2
    Nearest airportHamburg Airport (HAM)
    Distance to airport9.2 km

    Rooms available at Sofitel Am Alten Wall Hamburg Hotel

    8.2
    Excellent
    Room comfort & quality
    Superior Room with King Bed
    Superior Room with King Bed
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Prestige Suite with King Size Bed and Separate Living room with Fleet View or City View
    Prestige Suite with King Size Bed and Separate Living room with Fleet View or City View
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Room with 1 King Size Bed and Fleet View
    Superior Room with 1 King Size Bed and Fleet View
    ...
    • Room size: 28 m²/301 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Suite King Bed
    2 Bedroom Suite King Bed
    ...
    • Room size: 60 m²/646 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Junior Suite King Canal/City View
    Junior Suite King Canal/City View
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Classic Queen Room
    Classic Queen Room
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Prestige King Suite with Separate Living Room and View
    Prestige King Suite with Separate Living Room and View
    ...
    • Room size: 60 m²/646 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 43 m²/463 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Superior Hot Deal King Bed
    Superior Hot Deal King Bed
    ...
    • Room size: 30 m²/323 ft²
    • Separate shower/bathtub
    • 1 queen bed
    Enter dates to see prices
    Luxury King Bed
    Luxury King Bed
    ...
    • Room size: 33 m²/355 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices

    What people love about Sofitel Am Alten Wall Hamburg Hotel

    • 10.0
      Exceptional
      Location

      "Love the room, view from my window, location near rathaus."

      Meta

      |

      October 21, 2018

    • 10.0
      Exceptional
      Cleanliness

      "The rooms were immaculately clean and well designed."

      francisca

      |

      July 27, 2018

    • 8.8
      Excellent
      Location

      "Swimming pool is beautiful, location is perfect!"

      yanti

      |

      March 25, 2017

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    More about Sofitel Am Alten Wall Hamburg Hotel

    More about Sofitel Am Alten Wall Hamburg Hotel

    8.0
    Very good

    "Loverly Hotel, great food and bar and excellent facilities."

    Toby

    |

    May 15, 2017

    An overview

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    Most talked about facilities

    Breakfast
    7 mentions
    Swimming Pool
    5 mentions
    Housekeeping
    3 mentions
    Food & Dining
    1 mention

    What they offer

    10.0
    Exceptional
    Breakfast

    "Breakfast was varied and excellent attentative staff."

    Bernard

    |

    July 19, 2016

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Restaurant Ticino
    Cuisine:German, International, Italian
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Sofitel Am Alten Wall Hamburg Hotel from real guests

    Overall rating
    8.5
    Excellent
    From 2478 reviews
    Provided by verified guests of
    Agoda Reviews (113)Booking.com Reviews (2363)
    Rating via Agoda8.5
    /
    10
    Cleanliness9.0
    Facilities8.5
    Location9.2
    Room comfort and quality8.2
    Service8.4
    Value for money8.1
    High score for Hamburg
    Rating
    9+ Exceptional (34)
    8-9 Excellent (20)
    7-8 Very Good (18)
    6-7 Good (3)
    <6 Below Expectation (9)
    Time of the year
    Mar - May (20)
    Jun - Aug (27)
    Sep - Nov (20)
    Dec - Feb (17)
    All guests (113)
    All room types
    All languages
    Showing 84 verified guest comments
    12345
    10.0
    Exceptional
    Bernard from United Kingdom
    Couple
    Superior Room with 1 King Size Bed and Fleet View
    Stayed 1 night in July 2016

    Quality Hotel”

    This us a very slick Hotel, very welcoming. Room was spacious and space efficient, even space for a settee. Breakfast was varied and excellent attentative staff. Pool was a joy if one is looking to chill out !

    Reviewed July 19, 2016
    8.7
    Excellent
    Mark from Germany
    Business traveler
    Superior Room with King Bed
    Stayed 1 night in December 2015

    very clean and nice hotel”

    location - breakfast - room size

    Great - the pool looks better on the pics then in real - very small actually - the locker rooms are not the cleanest - the rooms are great and very comfortable. The ART in the room (privat looking real pictures of families close to the bed) is not ok - I feel like sleeping in someones bed instead of a hotel bed which I would prefer.

    Reviewed January 11, 2016
    10.0
    Exceptional
    Bernard from United Kingdom
    Solo traveler
    Classic Queen Room
    Stayed 3 nights in September 2015

    Quality Hotel”

    Stylish, Comfortable and Great Location

    Very impressed. This is a stylish Hotel. Rooms are nicely laid out and comfortable. Excellent breakfast. The sauna and swimming pool area is very relaxing and highly recommended. Will definately return !

    Reviewed September 29, 2015
    9.0
    Exceptional
    Andreas from Germany
    Business traveler
    Superior Room with King Bed
    Stayed 2 nights in September 2013

    Good Business Hotel”

    location, location, location

    I chose this hotel for its location in the city center of hamburg. It didnt disappoint here. The rooms were spacious and tastefully decorated. Fitness center and spa were nice even though the pool was not made for serious swimming. The breakfast was rich and choices were plenty. I found the price of 29 EUR for one person for the breakfast buffet a little too high by German standards. All in all still a good experience and there are plenty of restaurants, cafes and bars in walking distance which could fix the flaws.

    Reviewed October 08, 2013
    8.3
    Excellent
    Winnie from Malaysia
    Family with teens
    Stayed 3 nights in April 2012

    Great location”

    New city area, near to business partners

    I went there for my business trip, the hotel is very near to my business partners' office, I quite enjoy the environment there although the room is quite small, can only accommodate 2 persons, therefore, no choice I have to book another room for my daughter. Overall quite satisfied with the stay.

    Reviewed April 16, 2012
    8.3
    Excellent
    Winnie from Malaysia
    Group
    Stayed 3 nights in April 2012

    Great location ”

    Near to the business area

    I followed my parent to visit their business partners which are all near to the hotel area. Location is very convenience, just few minutes away from business area. Like the hotel environment although the room is small. Overall quite satisfied with our stay.

    Reviewed April 16, 2012
    9.0
    Exceptional
    Drew from United States
    Business traveler
    Stayed 1 night in March 2012

    luxurious hotel”

    location, comfort, high service standards

    the hotel is located very centrally in the city and right next to the neuer wall, which is the main shopping street for the city. as would be expected under the sofitel name, the hotel is quite luxurious with excellent service. the exercise facilities are, however, a little sparse, though the dining and bar areas are quite nice. service was excellent, and the rooms quite comfortable, thought the layout design was somewhat strange and might not have been the maximal overall use of the space. overall it is a nice and comfortable stay, though a bit pricy for what is actually offered.

    Reviewed March 31, 2012
    10.0
    Exceptional
    Pia
    Family with young children
    Superior Room with King Bed
    Stayed 1 night in October 2018

    Perfect”

    We got an uprade (for free) and the room was amazing. The kids got a teddy on their bed really nice gestus. The view in the room was beautiful wauw . Pool area was nice after a day with shopping. Location is perfect a lot of lovely restaurants close to the hotel. Breakfast was so delicious - I recommemd this hotel for everyone who wants to spoil themselves with something extra 👍

    Reviewed October 21, 2018
    10.0
    Exceptional
    Kamal from United States
    Solo traveler
    Classic Queen Room
    Stayed 5 nights in April 2019

    Efficient, ultra modern hotel ”

    efficient, clean, modern, spacious hotel in a desirable area, very nice breakfast restaurant and near S Bahn----but a little soulless in my opinion when compared to its Lisbon smaller sister.

    Reviewed May 06, 2019
    10.0
    Exceptional
    Meta from Indonesia
    Solo traveler
    Luxury King Bed
    Stayed 3 nights in October 2018

    Love it”

    Love the room, view from my window, location near rathaus. Love it!!!

    Reviewed October 21, 2018
    10.0
    Exceptional
    francisca from Australia
    Family with teens
    Superior Room with King Bed
    Stayed 1 night in July 2018

    Gorgeous pearl in Hamburg”

    The staff were excellent in all areas. The rooms were immaculately clean and well designed. The additional facilities were a hit with our teens. Thank you for making our stay very pleasant. A home away from home.

    Reviewed July 27, 2018
    9.6
    Exceptional
    Valerie from United States
    Solo traveler
    Superior Room with King Bed
    Stayed 1 night in July 2018

    Great Location and super comfy”

    It is not always easy to find a bathtub 🛀 n hotels and finding one that was almost 6 feet in length made up for the fact there is as no steam room or hot tub. Perfect location for getting the S1 to or from the airport, near great bookshops, galleries and historical sights.

    Reviewed July 07, 2018
    8.8
    Excellent
    yanti from Indonesia
    Couple
    Luxury King Bed
    Stayed 3 nights in March 2017

    Perfect location”

    Very clean & modern hotel. Booked for 3 nights, first night couldn't sleep well because Our room just exactly beside the train. Very noisy. Staff so helpful & changed Our room. Some of the lamps didn't work out, NO toothbrush. Swimming pool is beautiful, location is perfect!

    Reviewed March 25, 2017
    8.0
    Excellent
    Stephen from United States
    Business traveler
    Classic Queen Room
    Stayed 1 night in May 2014

    Great city central location”

    Friendly Staff, Great location, Quiet

    Staff was friendly and helpful. Arrived at the hotel much earlier than expected and they assisted me with getting into a room earlier than check in time. Room was small, but I guess to be expected in Europe. Bathroom/shower was very small but adequate. GREAT location walking to city center and on a nice canal

    Reviewed May 14, 2014
    7.3
    Very good
    Patrick from United Kingdom
    Solo traveler
    Stayed 3 nights in June 2013

    Reliable hotel in a good location ”

    Location, clean, new

    I was pretty happy with my choice. the location is good. It is in a nice part of Hamburg. the hotel was clean and modern - and pretty new. The room was comfortable - as you would expect from this chain and for this price. I didnt make use of any faciliites so hard to comment. I would say it was a reliable hotel in a good location, of international standards. I would go back but I would also take a look at other options too.

    Reviewed June 28, 2013
    10.0
    Exceptional
    Arturas from Lithuania
    Couple
    Stayed 3 nights in October 2011

    Amazing Hotel”

    Room was very big, great location, good restaurants.

    we were very happy by choosing this hotel. location is great, breakfast buffet amazing. room was big, loved the bathroom. quiet, cozy hotel, with nice wine bar and sushi restaurant. in the middle of the old town.

    Reviewed November 28, 2011
    8.0
    Excellent
    Glenys from Australia
    Solo traveler
    Stayed 1 night in August 2011

    Modern Hotel”

    Central Location

    I only stayed in the hotel one night, and found the Hotel clean, comfortable and excellent location. There were several stairs between the lift and the level the rooms are on, which I found awkward with my suitcase. I understand I could have called for a Porter, but I don't always feel I want to, and in this case I suppose I should have not realizing the unusual location of the stairs. Reception staff excellent - perfect English (my only language) in Germany.

    Reviewed October 04, 2011
    7.2
    Very good
    Noel from Singapore
    Business traveler
    Luxury King Bed
    Stayed 3 nights in October 2018

    Great bed!”

    Love the super comfortable bed. Always a great nights sleep. Convenient walking distance around central Hamburg

    Reviewed October 15, 2018
    9.6
    Exceptional
    Sihaan from Indonesia
    Family with teens
    Luxury King Bed
    Stayed 3 nights in July 2016

    Super Nice Hotel”

    The staff super nice, ok location. wifi ok. Super clean

    Reviewed July 15, 2016
    9.2
    Exceptional
    Fang from Singapore
    Couple
    Superior Room with King Bed
    Stayed 2 nights in February 2016

    Great Hotel with excellent location”

    we love the big room!

    Reviewed March 17, 2016
    12345
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    Sofitel Am Alten Wall Hamburg Hotel
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    • Exceptional location
    • Town Hall
    • Stadthausbrücke Subway Station is within 0.19 km