Sofitel Am Alten Wall Hamburg Hotel
Sofitel Am Alten Wall Hamburg Hotel
Sofitel Am Alten Wall Hamburg Hotel
Sofitel Am Alten Wall Hamburg Hotel
Sofitel Am Alten Wall Hamburg Hotel
Sofitel Am Alten Wall Hamburg Hotel
Sofitel Am Alten Wall Hamburg Hotel
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8.6

Excellent
/10
(142 reviews)See what guests said
Housekeeping4
Breakfast3
View2
See map

9.2

Exceptional

Location rating score

Exceptional location - 1 kilometers from city center
Popular landmarks
Townhall Hamburg 300 m
Miniatur Wunderland 670 m
Speicherstadt 680 m
St. Michael's Church 710 m
Park Planten un Blomen 1.2 km
Harbor Piers 1.3 km
Alster 1.4 km
Alter Elbtunnel 1.5 km
Reeperbahn 1.8 km
Tierpark Hagenbeck 5.9 km
Nearby landmarks
Adolphsplatz 130 m
Borse 140 m
Central-Apotheke 170 m
Moncler Hamburg 180 m
Stadthausbrücke Subway Station 190 m
Alsterarkaden 200 m
Dr. med. dent. Hamide Farshi 200 m
Neuer Wall 200 m
Rathaus 230 m
Fleethof 240 m
Free Wi-Fi

Sofitel Am Alten Wall Hamburg Hotel

Alter Wall 40, City Center, Hamburg, Germany - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Townhall Hamburg
Within 300 m of property
ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
Doctor/nurse on call
  • 190 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Steamroom

Your dates are popular among travelersUsers are booking a place in Hamburg every 24 minutes on Agoda.com
Value for money8.1
Distance to city center1 km
Location rating9.2
Nearest airportHamburg Airport (HAM)
Distance to airport9.2 km

Rooms available at Sofitel Am Alten Wall Hamburg Hotel

Excellent
Room comfort & quality
8.2
Prestige Suite with King Size Bed and Separate Living room with Fleet View or City View
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Superior Room with King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Junior Suite King Canal/City View
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
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Superior Room with 1 King Size Bed and Fleet View
...
  • Room size: 28 m²/301 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Luxury King Bed
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 king bed
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2 Bedroom Suite King Bed
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 queen bed
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Classic Queen Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 single bed
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JUNIOR SUITE JUNIOR SUITE, 1 King Size Bed, canal or city view
...
  • Room size: 43 m²/463 ft²
Enter dates to see prices
Suite
...
  • Room size: 157 m²/1690 ft²
  • Shower and bathtub
  • 1 queen bed
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Superior Hot Deal King Bed
...
  • Room size: 30 m²/323 ft²
  • Separate shower/bathtub
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Sofitel Am Alten Wall Hamburg Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Sofitel Am Alten Wall Hamburg Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sofitel Am Alten Wall Hamburg Hotel?

A stay at Sofitel Am Alten Wall Hamburg Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sofitel Am Alten Wall Hamburg Hotel has a car park available for guests. Parking is available for a fee of 26 EUR per day. Parking options include a full-service valet for total ease.

Is breakfast offered at Sofitel Am Alten Wall Hamburg Hotel?

Wake up to a great buffet breakfast at Sofitel Am Alten Wall Hamburg Hotel. Adults can enjoy breakfast offered with an additional charge of 29 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sofitel Am Alten Wall Hamburg Hotel?

Sofitel Am Alten Wall Hamburg Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Sofitel Am Alten Wall Hamburg Hotel?

Sofitel Am Alten Wall Hamburg Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sofitel Am Alten Wall Hamburg Hotel?

The closest train, metro, or bus station is Stadthausbrücke Subway Station, 190 m away from Sofitel Am Alten Wall Hamburg Hotel.

What restaurants are nearby Sofitel Am Alten Wall Hamburg Hotel?

Sofitel Am Alten Wall Hamburg Hotel is located in City Center, famous for good restaurants such as Le Bistro du Sofitel, Bar 'Seven Heads' DORINT SOFITEL AM ALTEN WALL and Brauhaus Joh. Albrecht.

What popular shopping places are close to Sofitel Am Alten Wall Hamburg Hotel?

Shopping options in Sofitel Am Alten Wall Hamburg Hotel’s City Center neighborhood include Europa Passage, Moncler Hamburg and Alsterarkaden.

What are popular attractions near Sofitel Am Alten Wall Hamburg Hotel?

Sofitel Am Alten Wall Hamburg Hotel is located in City Center area, which is famous for attractions such as Miniatur Wunderland, Speicherstadt and St. Michael's Church.

What popular natural sightseeing spots are close to Sofitel Am Alten Wall Hamburg Hotel?

Sofitel Am Alten Wall Hamburg Hotel is located within City Center, which makes it conveniently close to natural sights including Port of Hamburg.

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Explore the neighborhood

Overall rating:

8.6

Excellent
142 reviews
Cleanliness
9.0
Facilities
8.4
Location
9.2
Read all reviews >
What travelers say they love:
Love the super comfortable bed.
Noel from Singapore
Business traveler
More about Sofitel Am Alten Wall Hamburg Hotel

More about Sofitel Am Alten Wall Hamburg Hotel

As a luxury accommodation located in the center of the city, guests of Sofitel Am Alten Wall Hamburg Hotel will appreciate the close proximity to many of Hamburg's main attractions. Enjoy fine international cuisine from both the Le Bistro Du Sofitel and Terasse Restaurants, but be sure to make a special request for the haute cuisine breakfast buffet. A stay at this Sofitel property is not complete without a visit to the Seagull Spa. Guests are pampered with massage therapy, a heated indoor pool, and thermal baths. Business travelers will enjoy the high-tech business facilities and conference rooms equipped with amenities that guarantee a successful meeting. With an ideal location and facilities to match, Sofitel Am Alten Wall Hamburg Hotel hits the spot in many ways.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

7 mentions

Swimming Pool

5 mentions

Housekeeping

3 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/out [express]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car power charging station
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Non-smoking
  • Satellite/cable channels
  • Shower
Food and dining
Breakfast options
  • Buffet
Location
Alter Wall 40, City Center, Hamburg, Germany
Exceptional
Location

9.2

Airports

  • Hamburg Airport (HAM)
    9.2 km 35 min drive
  • Hamburg-Finkenwerder Airport (XFW)
    10.2 km 39 min drive

Public transportation

  • Stadthausbrücke Subway Station
    190 m
  • Rödingsmarkt Subway Station
    270 m

Hospital or clinic

  • Central-Apotheke
    170 m

Shopping

  • Hamburger Fischmarkt
    2.5 km

Cash withdrawal

  • ATM
    30 m
What's nearby

Popular landmarks

  • Townhall Hamburg
    300 m
  • Miniatur Wunderland
    670 m
  • Speicherstadt
    680 m
  • St. Michael's Church
    710 m
  • Park Planten un Blomen
    1.2 km
  • Harbor Piers
    1.3 km
  • Alster
    1.4 km
  • Alter Elbtunnel
    1.5 km
  • Reeperbahn
    1.8 km
  • Tierpark Hagenbeck
    5.9 km

Nearby landmarks

  • Adolphsplatz
    130 m
  • Borse
    140 m
  • Central-Apotheke
    170 m
  • Moncler Hamburg
    180 m
  • Stadthausbrücke Subway Station
    190 m
  • Alsterarkaden
    200 m
  • Dr. med. dent. Hamide Farshi
    200 m
  • Neuer Wall
    200 m
  • Rathaus
    230 m
  • Fleethof
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Spa opening hours for children under 12 are:
    Mondays - Sundays
    10.00-12.00
    14.00-16.00
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center1 km

Extras

  • Breakfast charge (unless included in room price)29 EUR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 241
  • Room voltage220
  • Year property opened2001
  • Most recent renovation2013

Parking

  • Daily parking fee26 EUR
Property announcements

City tax will be charged directly at the property (per person per night). The amount may vary according to the price of the accommodation.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Sofitel Am Alten Wall Hamburg Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.4
Location9.2
Room comfort and quality8.2
Service8.5
Value for money8.1
High score for Hamburg
Rating
9+ Exceptional (36)
8-9 Excellent (21)
7-8 Very Good (18)
6-7 Good (3)
<6 Below Expectation (10)
Time of the year
Mar - May (21)
Jun - Aug (27)
Sep - Nov (20)
Dec - Feb (20)
Don't miss out!Users are booking a place in Hamburg every 24 minutes on Agoda.com
All guests (125)
All room types
All languages

Show reviews that mention 

Showing 88 verified guest comments
12345
9.0
Exceptional
Andreas from Germany
Business traveler
Superior Room with King Bed
Stayed 2 nights in September 2013

Good Business Hotel”

location, location, location

I chose this hotel for its location in the city center of hamburg. It didnt disappoint here. The rooms were spacious and tastefully decorated. Fitness center and spa were nice even though the pool was not made for serious swimming. The breakfast was rich and choices were plenty. I found the price of 29 EUR for one person for the breakfast buffet a little too high by German standards. All in all still a good experience and there are plenty of restaurants, cafes and bars in walking distance which could fix the flaws.

Reviewed October 08, 2013

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9.0
Exceptional
Drew from United States
Business traveler
Stayed 1 night in March 2012

luxurious hotel”

location, comfort, high service standards

the hotel is located very centrally in the city and right next to the neuer wall, which is the main shopping street for the city. as would be expected under the sofitel name, the hotel is quite luxurious with excellent service. the exercise facilities are, however, a little sparse, though the dining and bar areas are quite nice. service was excellent, and the rooms quite comfortable, thought the layout design was somewhat strange and might not have been the maximal overall use of the space. overall it is a nice and comfortable stay, though a bit pricy for what is actually offered.

Reviewed March 31, 2012

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9.3
Exceptional
Michael from Germany
Family with young children
Superior Room with 1 King Size Bed and Fleet View
Stayed 2 nights in July 2015

Great Pitstop in Hamburg”

Very friendly staff / Location / high general standard of Sofitel

Great short stay in lovely Hamburg. Sofitel is the perfect location to explore the city.

Reviewed July 22, 2015

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10.0
Exceptional
Anders from Denmark
Couple
Superior Room with 1 King Size Bed and Fleet View
Stayed 1 night in April 2014

Perfect stay in Hambuirg”

Staff, Rooms, Breakfast

The hotel full filled our expectations 100 pct. The hotel ålaced very central in Hamburg offered a splendid service and good quality of roome, bars, breakfast, and the staff made one feel welcome.

Reviewed April 28, 2014

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8.0
Excellent
Stephen from United States
Business traveler
Classic Queen Room
Stayed 1 night in May 2014

Great city central location”

Friendly Staff, Great location, Quiet

Staff was friendly and helpful. Arrived at the hotel much earlier than expected and they assisted me with getting into a room earlier than check in time. Room was small, but I guess to be expected in Europe. Bathroom/shower was very small but adequate. GREAT location walking to city center and on a nice canal

Reviewed May 14, 2014

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7.3
Very good
Patrick from United Kingdom
Solo traveler
Stayed 3 nights in June 2013

Reliable hotel in a good location ”

Location, clean, new

I was pretty happy with my choice. the location is good. It is in a nice part of Hamburg. the hotel was clean and modern - and pretty new. The room was comfortable - as you would expect from this chain and for this price. I didnt make use of any faciliites so hard to comment. I would say it was a reliable hotel in a good location, of international standards. I would go back but I would also take a look at other options too.

Reviewed June 28, 2013

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10.0
Exceptional
Pia
Family with young children
Superior Room with King Bed
Stayed 1 night in October 2018

Perfect”

We got an uprade (for free) and the room was amazing. The kids got a teddy on their bed really nice gestus. The view in the room was beautiful wauw . Pool area was nice after a day with shopping. Location is perfect a lot of lovely restaurants close to the hotel. Breakfast was so delicious - I recommemd this hotel for everyone who wants to spoil themselves with something extra 👍

Reviewed October 21, 2018

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8.4
Excellent
Antonia from Austria
Solo traveler
Classic Queen Room
Stayed 2 nights in August 2019

Great location ”

I like the location and Sofitel bed a lot. The spa is a nice plus. Rooms are unfortunately small and not very comfortable

Reviewed August 20, 2019

See room deals

Dear Antonia, Thank you so much for this positive guest review. We are more than happy that you have chosen us for your stay in Hamburg and that you were able to enjoy every moment of it. One of our main focus points regarding our room amenities is indeed the bed and bedding set. That’s why it’s glad to hear that our exclusive MyBed concept turned your night into a magnificent sleeping experience. We hope we can welcome you very soon in our hotel again and would like to invite you to follow us on Facebook or Instagram to stay tuned about the latest news from our hotel. Best regards, Your Sofitel Hamburg Alter Wall Team

Responded September 09, 2019
Sofitel Am Alten Wall Hamburg Hotel
10.0
Exceptional
Arturas from Lithuania
Couple
Stayed 3 nights in October 2011

Amazing Hotel”

Room was very big, great location, good restaurants.

we were very happy by choosing this hotel. location is great, breakfast buffet amazing. room was big, loved the bathroom. quiet, cozy hotel, with nice wine bar and sushi restaurant. in the middle of the old town.

Reviewed November 28, 2011

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8.7
Excellent
Mark from Germany
Business traveler
Superior Room with King Bed
Stayed 1 night in December 2015

very clean and nice hotel”

location - breakfast - room size

Great - the pool looks better on the pics then in real - very small actually - the locker rooms are not the cleanest - the rooms are great and very comfortable. The ART in the room (privat looking real pictures of families close to the bed) is not ok - I feel like sleeping in someones bed instead of a hotel bed which I would prefer.

Reviewed January 11, 2016

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8.8
Excellent
yanti from Indonesia
Couple
Luxury King Bed
Stayed 3 nights in March 2017

Perfect location”

Very clean & modern hotel. Booked for 3 nights, first night couldn't sleep well because Our room just exactly beside the train. Very noisy. Staff so helpful & changed Our room. Some of the lamps didn't work out, NO toothbrush. Swimming pool is beautiful, location is perfect!

Reviewed March 25, 2017

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9.6
Exceptional
Valerie from United States
Solo traveler
Superior Room with King Bed
Stayed 1 night in July 2018

Great Location and super comfy”

It is not always easy to find a bathtub 🛀 n hotels and finding one that was almost 6 feet in length made up for the fact there is as no steam room or hot tub. Perfect location for getting the S1 to or from the airport, near great bookshops, galleries and historical sights.

Reviewed July 07, 2018

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9.7
Exceptional
he from Germany
Solo traveler
Stayed 2 nights in November 2011

sufficient service with exellant location ”

good location, reasonable rate

very good location,high quality service.reasonable price during messe period.will choose this hotel again, nice experience!

Reviewed May 31, 2012

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10.0
Exceptional
Bernard from United Kingdom
Solo traveler
Classic Queen Room
Stayed 3 nights in September 2015

Quality Hotel”

Stylish, Comfortable and Great Location

Very impressed. This is a stylish Hotel. Rooms are nicely laid out and comfortable. Excellent breakfast. The sauna and swimming pool area is very relaxing and highly recommended. Will definately return !

Reviewed September 29, 2015

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10.0
Exceptional
Bernard from United Kingdom
Couple
Superior Room with 1 King Size Bed and Fleet View
Stayed 1 night in July 2016

Quality Hotel”

This us a very slick Hotel, very welcoming. Room was spacious and space efficient, even space for a settee. Breakfast was varied and excellent attentative staff. Pool was a joy if one is looking to chill out !

Reviewed July 19, 2016

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8.0
Excellent
Glenys from Australia
Solo traveler
Stayed 1 night in August 2011

Modern Hotel”

Central Location

I only stayed in the hotel one night, and found the Hotel clean, comfortable and excellent location. There were several stairs between the lift and the level the rooms are on, which I found awkward with my suitcase. I understand I could have called for a Porter, but I don't always feel I want to, and in this case I suppose I should have not realizing the unusual location of the stairs. Reception staff excellent - perfect English (my only language) in Germany.

Reviewed October 04, 2011

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8.3
Excellent
Winnie from Malaysia
Group
Stayed 3 nights in April 2012

Great location ”

Near to the business area

I followed my parent to visit their business partners which are all near to the hotel area. Location is very convenience, just few minutes away from business area. Like the hotel environment although the room is small. Overall quite satisfied with our stay.

Reviewed April 16, 2012

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8.3
Excellent
Winnie from Malaysia
Family with teens
Stayed 3 nights in April 2012

Great location”

New city area, near to business partners

I went there for my business trip, the hotel is very near to my business partners' office, I quite enjoy the environment there although the room is quite small, can only accommodate 2 persons, therefore, no choice I have to book another room for my daughter. Overall quite satisfied with the stay.

Reviewed April 16, 2012

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10.0
Exceptional
Kamal from United States
Solo traveler
Classic Queen Room
Stayed 5 nights in April 2019

Efficient, ultra modern hotel ”

efficient, clean, modern, spacious hotel in a desirable area, very nice breakfast restaurant and near S Bahn----but a little soulless in my opinion when compared to its Lisbon smaller sister.

Reviewed May 06, 2019

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7.2
Very good
Noel from Singapore
Business traveler
Luxury King Bed
Stayed 3 nights in October 2018

Great bed!”

Love the super comfortable bed. Always a great nights sleep. Convenient walking distance around central Hamburg

Reviewed October 15, 2018

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