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Exterior view, Sofitel Auckland Viaduct Harbour in Auckland
JUNIOR SUITE, Club Millésime Access, 1 King Bed - Guestroom, Sofitel Auckland Viaduct Harbour in Auckland
a hotel room with a view of the ocean, Sofitel Auckland Viaduct Harbour in Auckland
Lobby, Sofitel Auckland Viaduct Harbour in Auckland
Lobby, Sofitel Auckland Viaduct Harbour in Auckland
Swimming pool, Sofitel Auckland Viaduct Harbour in Auckland
Fitness center, Sofitel Auckland Viaduct Harbour in Auckland

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8.8

Excellent

725 reviews

725 reviews

Housekeeping8
View4
Breakfast3
See map
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Viaduct Harbour 100 m
Sky Tower 570 m
Auckland Art Gallery Toi o Tamaki 1.0 km
Auckland War Memorial Museum 2.5 km
Mount Eden 3.5 km
Auckland Zoo 4.0 km
SEA LIFE Kelly Tarlton's Aquarium 5.3 km
Rangitoto Island 11.0 km
Cornwall Park 12.0 km
Tiritiri Matangi Island 29.4 km
Nearby landmarks
Viaduct Harbour 100 m
Grafton United Cricket Club 250 m
Viaduct Medical Centre 280 m
Auckland Dockline Tram 300 m
ASB Waterfront Theatre 330 m
America's Cup Village 330 m
Wynyard Quarter 340 m
Waitemata Plaza 340 m
Victoria Park 380 m
jets Auckland CBD 400 m

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue, Auckland City Center, Auckland, New Zealand - See map

Make your best journey to Auckland with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Auckland City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sky Tower. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Auckland

Check-in [24-hour]

Excellent room comfort & quality

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Auckland every 4 minutes on Agoda.com
Value for money8.1
Location rating8.9
Nearest airportAuckland Airport (AKL)
Distance to airport18.3 km

Rooms available at Sofitel Auckland Viaduct Harbour

Excellent
Room comfort & quality

9

JUNIOR SUITE, Club Millésime Access, 1 King Bed
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Luxury Room, Club Millésime Access, 1 King Bed, Marina View
...
  • Room size: 42 m²/452 ft²
  • Marina view
  • 1 king bed or 1 queen bed
Enter dates to see prices
Deluxe Suite, Club Millésime Access, 1 King Bed
...
  • Room size: 63 m²/678 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Superior Room 1 King Bed
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Luxury Atrium View Room 1 King Bed
...
  • Room size: 46 m²/495 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Luxury Room with Balcony
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Luxury Room with Atrium View
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 63 m²/678 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What kind of non-water sports and outdoor activities are readily available at Sofitel Auckland Viaduct Harbour?

Sofitel Auckland Viaduct Harbour offers non-water sport and outdoor activities such as bicycle rental for you to take advantage of.

What kind of water sports activities are available at Sofitel Auckland Viaduct Harbour?

Sofitel Auckland Viaduct Harbour features water sport activities including fishing, and canoe for you to enjoy all that relates to water.

Does Sofitel Auckland Viaduct Harbour offer laundry services?

Yes! Sofitel Auckland Viaduct Harbour features laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

Does Sofitel Auckland Viaduct Harbour offer an option for contactless check-in and check-out?

At Sofitel Auckland Viaduct Harbour, guests can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.

How many rooms does Sofitel Auckland Viaduct Harbour have?

Sofitel Auckland Viaduct Harbour has a total of 173 rooms.

How long do guests typically stay at Sofitel Auckland Viaduct Harbour?

Verified past guests that have stayed at Sofitel Auckland Viaduct Harbour had an average nightly stay of 2 nights at this property.

In which languages can Sofitel Auckland Viaduct Harbour's personnel communicate?

Sofitel Auckland Viaduct Harbour can speak a total of 6 languages and supports widely used languages such as English, Spanish, and Mandarin Chinese for international guests, ensuring all travelers are well accommodated with all their needs in their preferred choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do travelers like most about Sofitel Auckland Viaduct Harbour?

Verified guests that stayed at Sofitel Auckland Viaduct Harbour have given this property a rating of 9.224 for its excellent cleanliness as the main highlight for their stay.

What is the typical rating that past Solo travelers' have given to Sofitel Auckland Viaduct Harbour?

Verified solo travelers that have stayed at this property have given Sofitel Auckland Viaduct Harbour an average rating of 8.7. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What restaurants are in close proximty of Sofitel Auckland Viaduct Harbour?

Sofitel Auckland Viaduct Harbour’s local community is Auckland City Center which consists of popular restaurants such as Grand Harbour Chinese Restaurant, Sushi Train, and La Zeppa.

What is the closest airport to Sofitel Auckland Viaduct Harbour?

The nearest airport to Sofitel Auckland Viaduct Harbour is Hamilton Airport, 125.0 km away.

See map

Explore the neighborhood

What people love about Sofitel Auckland Viaduct Harbour

  • 10

    Exceptional
    Cleanliness

    "The room, the facilities, the staff, and cleanliness were all of a high standard, and the little touches in our room made celebrating my birthday very special."

    Wendy

    |

    March 21, 2022

  • 9.6

    Exceptional
    Location

    "Brilliant location clean and beautifuly decorated with Maori artworks."

    Paul

    |

    November 19, 2019

  • 8

    Very good
    Bathroom

    "I was particularly impressed with the bathroom."

    Lorraine

    |

    November 29, 2020

Overall rating:

8.8

Excellent
725 reviews
Cleanliness
9.2
Facilities
8.4
Location
8.9
Read all reviews >
More about Sofitel Auckland Viaduct Harbour

More about Sofitel Auckland Viaduct Harbour

Sofitel Auckland Viaduct Harbour

See the best of Auckland with a stay at Sofitel Auckland Viaduct Harbour, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Go beyond the touristy and get deeper into the offerings of Auckland with a stay at Sofitel Auckland Viaduct Harbour, located merely 570 m from Sky Tower.
Sofitel Auckland Viaduct Harbour provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Auckland. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Sofitel Auckland Viaduct Harbour. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Sofitel Auckland Viaduct Harbour include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Sofitel Auckland Viaduct Harbour. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at Sofitel Auckland Viaduct Harbour with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Get wet in the best way on sunny days by joining water-world activities like fishing. Water sports are incredibly convenient with canoes provided by Sofitel Auckland Viaduct Harbour. Have fun with your friends or family, or even meet new people at the library and games room.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Engage in the city's best art at Auckland War Memorial Museum located 2.5 km away, where you can learn about the local art scene and buy original works.

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Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

9 mentions

Breakfast

8 mentions

Food & Dining

3 mentions

Swimming Pool

3 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • German
  • Russian
  • Spanish
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Canoeing
  • Fishing
  • Fitness center
  • Game room
  • Hiking
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • Continental
Restaurants on site
Lava Dining
  • Cuisine: European
  • Menu: Buffet

Location

21 Viaduct Harbour Avenue, Auckland City Center, Auckland, New Zealand
Excellent
Location

8.9

Airports
  • Auckland Airport (AKL)
    18.3 km
  • Whitianga Airport (WTZ)
    82.0 km
Public transportation
  • Auckland Dockline Tram
    300 m
  • Sky City Coach Terminal
    560 m
Hospital or clinic
  • Viaduct Medical Centre
    280 m
Shopping
  • Queen Street
    2.3 km
Convenience store
  • City Convenience Store
    630 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Viaduct Harbour
    100 m
  • Sky Tower
    570 m
  • Auckland Art Gallery Toi o Tamaki
    1.0 km
  • Auckland War Memorial Museum
    2.5 km
  • Mount Eden
    3.5 km
  • Auckland Zoo
    4.0 km
  • SEA LIFE Kelly Tarlton's Aquarium
    5.3 km
  • Rangitoto Island
    11.0 km
  • Cornwall Park
    12.0 km
  • Tiritiri Matangi Island
    29.4 km
Nearby landmarks
  • Viaduct Harbour
    100 m
  • Grafton United Cricket Club
    250 m
  • Viaduct Medical Centre
    280 m
  • Auckland Dockline Tram
    300 m
  • ASB Waterfront Theatre
    330 m
  • America's Cup Village
    330 m
  • Wynyard Quarter
    340 m
  • Waitemata Plaza
    340 m
  • Victoria Park
    380 m
  • jets Auckland CBD
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Airport transfer fee42 NZD
Extras
  • Breakfast charge (unless included in room price)39 NZD
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 173
  • Room voltage240

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Sofitel Auckland Viaduct Harbour from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.4
Location8.9
Room comfort and quality9.0
Service8.9
Value for money8.1
High score for Auckland
Rating
9+ Exceptional (70)
8-9 Excellent (40)
7-8 Very Good (30)
6-7 Good (6)
<6 Below Expectation (10)
Time of the year
Mar - May (30)
Jun - Aug (35)
Sep - Nov (45)
Dec - Feb (46)

Show reviews that mention 

Showing 156 verified guest comments
12345
10.0
Exceptional
Wendy from New Zealand
Couple
Luxury Room with Balcony
Stayed 2 nights in March 2022

40th Birthday Splash”

My Husband and I loved my 40th Birthday Splash from the moment we arrived at the Hotel. The room, the facilities, the staff, and cleanliness were all of a high standard, and the little touches in our room made celebrating my birthday very special. We loved the day spa massages/facials and relaxing in the pool. The quietness of the area was a happy surprise and central location to everything we needed was convenient. I will have fond memories of my 40th Birthday forever.

Reviewed March 22, 2022

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9.6
Exceptional
Lisa from New Zealand
Family with teens
Superior Room 1 King Bed
Stayed 1 night in August 2022

Exceptional”

Very friendly staff who were very helpful. They didn't have any porters on to help with luggage at arrival but you could ask for help when checking in. If you want to dine or have spa treatments it would be a good idea to book this before arrival as everything was fully booked. Very quiet, clean room. Would highly recommend.

Reviewed August 07, 2022

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10.0
Exceptional
Ma from New Zealand
Couple
Superior Room 1 King Bed
Stayed 1 night in February 2022

Exceptional”

One of the best hotels in Auckland.. staff are mice and accomodating.. restaurant was great.. and the facilities are outstanding.. Highly recommended!

Reviewed February 16, 2022

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10.0
Exceptional
Nyasha from New Zealand
Couple
Luxury Room with Balcony
Stayed 2 nights in May 2021

Location & service”

Centrally located so we never used our vehicle for the duration of our stay.The service was top notch and food was good but in small portions for big eaters.

Reviewed May 26, 2021

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10.0
Exceptional
Patrick from New Zealand
Family with young children
Superior Room 1 King Bed
Stayed 1 night in July 2021

Truly first class”

Nothing to fault. One of the best hotels in Auckland.

Reviewed July 16, 2021

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8.0
Excellent
Lorraine from New Zealand
Solo traveler
Superior Room 1 King Bed
Stayed 2 nights in November 2020

Breakfast and pool disappointing ”

Overall my stay here was very pleasant and the standard of the room was as expected. I was particularly impressed with the bathroom. Equipped with a Dyson hairdryer, awesome shower and bath tub. My reason for staying was a treat to myself for my 50th Birthday. I booked a Superior room with breakfast inclusive. It was my intention to wake up on my Birthday and have room service breakfast. However, breakfast is not available for room service. Dining only. I went for breakfast in the dining room. It was very busy. I had to wait for table. When I eventually got a table I was served coffee. I waited at least 20-30 mins for someone to take my order. Three couples arrived after me and were served before me. Eventually I walked up to the maitre D and asked if I could make an order as It seemed I had been forgotten. It was not the breakfast experience I thought I would have on 50th Birthday. It was very disappointing. Another reason for choosing this hotel and not the Hilton was the pool at the Hilton was undergoing maintenance. I didn’t realise until checkin that pool was also closed here on my 2nd morning. The staff were very nice and it was lovely treat despite a couple of disappointments.

Reviewed November 30, 2020

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8.4
Excellent
Geoffrey from Hong Kong SAR, China
Couple
Luxury Room, Club Millésime Access, 1 King Bed, Marina View
Stayed 2 nights in January 2020

Gorgeous location”

Stylish and convenient hotel on the waterfront. Make sure to get a room with marina view.

Reviewed August 08, 2020

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10.0
Exceptional
Charlie from Canada
Couple
Stayed 5 nights in March 2014

staff friendly, honest, helpful (like family)”

Location, cleaniness, helpful honest knowledge staff, great dining

Would like to express our appreciation during our stay @ the Sofitel Auckland Viaduct Harbour Hotel from March 22 -27, 2014. All the staff were very friendly and helpful. The waiter in the restaurant was very honest ( one night when were dining at the Sofitel restaurant a $5 bill accidentally fell out my pocket which I didn’t notice) we finish our meal and went back to the hotel room. About ten minutes later the waiter came to our room and said when he was cleaning the table he found $5 dollars and was returning it (I mentioned to the waiter that that was being real honest and told him to keep it, he mentioned that he could not take it, I insisted that being so honest consider an additional tip for the restaurant. Also the cleaning staff kept the room very clean (on a couple occasions I left money on the bed for the cleaning staff for a job well done) on both occasions the cleaning staff left the money in room on the night stand. (I appreciated the excellent clean service we receive and wanted to reward/thank the cleaning staff). All staff treated us in a friendly and respectful manner and were very helpful in supplying information, maps/directions, etc. Definitely would stay at the Sofitel Auckland on our next visit to Auckland and will recommend this first class establishment to family, friends, and acquaintances to stay at. The honestly and friendly staff really impressed me (will always remember). Please pass our thanks on to the Sofitel Hotel staff. Very much appreciated Excellent Hotel (Hats off to all the staff)made us feel at home like family.

Reviewed April 09, 2014

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10.0
Exceptional
Roy from United States
Solo traveler
Superior Room 1 King Bed
Stayed 5 nights in September 2018

Vacation ”

My Sofitel stay was an excellent and exceptional experience. Located on the Viaduct Harbour with waterfront spectacular view, the Sofitel was the perfect sightseeing location in the central business district for getting around and sightseeing. The staff members made my staying and visiting the city a wonderful and enjoyable experience. They were caring and were always willing to assist in any way to make my visit an incredible journey. They have a great restaurants at the hotel.  I experienced excellent mornings and evenings dining at the Sofitel restaurant and personalized room service.  This unique design of the harbor hotel was truly a great place to stay. The staff's professionalism and charming greetings, courtesy, politeness and the caring gave me that great travel experience of appreciation for staying at the Sofitel Auckland Viaduct Harbour Hotel. I had a wonderful time and I was very happy with my hotel luxurious room. Excellent Job to Staff!  You are the best.

Reviewed September 24, 2018

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Bonjour Roy I would like to extend our gratitude for sharing your experience staying at Sofitel Auckland Viaduct Harbour. It is delightful to read that you enjoyed the service deliver by our ambassadors , outstanding food quality and harbour location during your stay. Thank you again for your kind feedback and we hope to have the privilege to welcome you back to the hotel Sincerely, Salman Dehlvi Guest Relations Manager

Responded September 28, 2018
Sofitel Auckland Viaduct Harbour
8.8
Excellent
Hsiao from Taiwan
Solo traveler
Stayed 1 night in February 2016

Amazing stay in Auckland!”

Due to my itinerary changed, I had to stay in Auckland for an extra night. And I booked a standard room at Sofitel Viaduct via Agoda. The ambience greatly impressed me when I first stepped into the hotel. The hotel room is much better than the photo on the website. All your needs were catered during your stay; you could make a cup of coffee by yourself with nespresso in your room. Also I was completely spoiled by the in-room dinning service, and a semi- á la carte brekky with harbour view. Though the price is a bit higher than many hotels in town, it's really worthy! I'll enjoy the spa treatment, if I'll stay at Sofitel Viaduct in Auckland next time.

Reviewed July 31, 2016

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9.7
Exceptional
APOSTOLOS from Greece
Couple
Stayed 2 nights in January 2013

Fantastic property”

Everything was excellent

The stylish Auckland luxury hotel places guests in the heart of Auckland Central between the upscale Viaduct Harbour lifestyle development and the attractions of the new Wynyard Quarter. Its understated elegance overlooks the shimmering Waitemata Harbour. Each luxuriously spacious room and suite features a private balcony floor-to-ceiling windows and 5-star indulgences from the unparalleled comfort of the Sofitel MyBed to marble bathrooms with both a rain shower and deep soaking tub. JUST LIKE THAT.

Reviewed January 23, 2013

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10.0
Exceptional
Hayley from New Zealand
Couple
Stayed 2 nights in December 2013

Amazing hotel with great views. Very happy!”

Central location. Beautiful setting. Friendly staff.

I honestly think that we chose the best hotel in the CBD. It was right on the harbour so you got superb views of the harbour bridge and the amazing yachts. It was close walking distance to the main part of the city yet it was away from all the noise and traffic. The foyer of the hotel was grand and set out beautifully with water features and water views. Restaurants and cafes are right downstairs and have a great variety of food. The room overlooked the water and parts of the city, great view both day and night. Comfortable, clean and modern room and large bathroom. Staff were friendly and very helpful and accommodating. I definitely will be staying there again next time we visit Auckland. I don’t even have a need to explore any further hotel options because I was very happy with Sofitel.

Reviewed January 14, 2014

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9.6
Exceptional
Zoe from Australia
Couple
Stayed 3 nights in July 2016

Best in Auckland”

We stayed here for 4 nights recently. The hotel itself is gorgeous from the moment you walk in. It really sets the scene for a promising holiday. The rooms were big for a hotel room. The bathroom had plenty of space especially with a separate bath and shower. We tried room service one night which was good - I wouldn't say great... They also weren't very accommodating and closed off the breakfast menu at 10:30am. Surely its not that hard to whip up a couple of eggs but hey that's what you get for sleeping in. The pool and spa were great. Even though its indoor you don't get the horrible chlorinated smell when you walk in. The gym was well equipped. too. The bar down stairs was a great place to unwind with a few drinks and a bit to eat. We spent most evenings there for a pre or post dinner drink. I will definitely be back to the Sofitel and recommend it to anyone staying in Auckland

Reviewed July 31, 2016

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9.0
Exceptional
Lynnette from New Zealand
Solo traveler
Stayed 2 nights in November 2011

Great location and super comfy bed”

Top location close to all amenities, good size room with delightful views over the marina, a home away from home and top bathroom

This Hotel was one of the nicest I have stayed in during my frequent visits to Auckland. Beautiful glass, waterfalls and ponds throughout the entry area, even made more stunning by candelight in the evening My room overlooked part of the marina and onto the waterfall atrium. My bed was so comfortable it felt like I was in my own bed and the bathroom had a lovely big shower and bath with all the necessities. Although the Hotel only had a continental breakfast available the positioning of the Hotel meant you were literally a stones throw away to a host of fabulous restaurants and bars. I would highly recommend this Hotel to anyone wanting to be close to the marina action and being indulged with pure class.

Reviewed November 16, 2011

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10.0
Exceptional
Adam from Australia
Couple
Stayed 2 nights in December 2012

Amazing Hotel with all the extras”

Incredible rooms with an amazing view

Sofitel Auckland was a memorable hotel with all the extras and comfort of a 5 star hotel. We had an amazing view of the Sky tower and enjoyed New Years Fireworks.

Reviewed January 13, 2013

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10.0
Exceptional
ARMI from Philippines
Group
Superior Room 1 King Bed
Stayed 4 nights in October 2018

Exceptional”

It is a very nice hotel in Viaduct harbour. near restaurants, just a 15 minute walk to the ferry terminal. Staff is very warm and friendly and would answer any questions about where to go or where to eat. i would definitely stay here again.

Reviewed October 30, 2018

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Bonjour ARMI, Thank you so much for sharing your recent experience at Sofitel Auckland Viaduct Harbour. We are thrilled to know that you had a Magnifique experience and your compliments on the delivery of service from our dedicated team. I am glad to know that you found our location benifiting you during your stay with us Thank you once again for sharing your lovely feedback which has truly motivated and inspired us all. I hope to have the opportunity to welcome you back soon for another Magnifique stay. Sincerely, Linh Pham Front Office Manager

Responded November 27, 2018
Sofitel Auckland Viaduct Harbour
10.0
Exceptional
Alyson from United Kingdom
Couple
Superior Room 1 King Bed
Stayed 2 nights in March 2019

Fantastic hotel with brilliant staff”

This hotel is absolutely beautiful and in a great location in Auckland. The rooms are incredibly clean and comfy, and the breakfast was amazing. We used the pool and gym facilities during our stay and were very happy with both of them. The staff were also very attentive and helpful; all in all, a lovely hotel.

Reviewed April 03, 2019

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9.6
Exceptional
Eric from United States
Couple
Stayed 3 nights in October 2016

Great location, awesome staff”

We came here for our honeymoon. The location near the Viaduct could not have been better. An easy 10 minutes or less walk away from a ton of restaurants, bars, and the ferries to the islands. Couldn't be better. Room was nice, very well upkept, staff was very helpful and pleasant. Our room was not ready when we first checked in (about 15 minutes early) they had us wait literally 5 minutes, and gave us a couple drink tickets for our 'trouble'. Ha, it was five minutes. Concierge was also very helpful and arranged for us a tour of Waiheke Island, even though they were very busy. We were hanging out in the bar, and they came by and dropped off our tickets, and put the charge on our room. Very easy and accommodating. Overall, very nice hotel, great staff, awesome location. Would recommend.

Reviewed October 11, 2016

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9.0
Exceptional
APOSTOLOS from Greece
Couple
Stayed 2 nights in January 2013

Great hotel, great service”

Great location

Very nice hotel and excellent choice for couples that want to have a relaxed weekend. All rooms are spacious,breakfast is also excellent and i want to mention the faboulous location. It was one of the best choices we ever made. Definitely will stay again in our next trip to Auckland.

Reviewed January 16, 2013

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9.2
Exceptional
Julian from New Zealand
Business traveler
Stayed 4 nights in April 2016

Excellence in Town”

Probably the best hotel in Auckland, fantastic location on waterside, beautiful furnishings, cannot fault it at all. And, good enough for the French Prime Minister to share with me, whilst on a visit!

Reviewed May 08, 2016

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