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Sofitel Auckland Viaduct Harbour

"  This unique design of the harbor hotel was truly a great place to stay."

Roy - September 24, 2018
Junior Suite 1 King Bed - Guestroom Sofitel Auckland Viaduct Harbour
Lobby Sofitel Auckland Viaduct Harbour
Lobby Sofitel Auckland Viaduct Harbour
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Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue, Auckland City Center, Auckland, New Zealand - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Viaduct Harbour
Within 100 m of property
See map
Popular landmarks
Viaduct Harbour 100 m
Sky Tower 570 m
Auckland Art Gallery Toi o Tamaki 1.0 km
Auckland War Memorial Museum 2.5 km
Mount Eden 3.5 km
Auckland Zoo 4.0 km
SEA LIFE Kelly Tarlton's Aquarium 5.3 km
Rangitoto Island 11.0 km
Cornwall Park 12.0 km
Tiritiri Matangi Island 29.4 km
Nearby landmarks
Viaduct Harbour 100 m
Grafton United Cricket Club 250 m
Viaduct Medical Centre 280 m
Auckland Dockline Tram 300 m
ASB Waterfront Theatre 330 m
America's Cup Village 330 m
Wynyard Quarter 340 m
Waitemata Plaza 340 m
Victoria Park 380 m
jets Auckland CBD 400 m
8.9

Excellent

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 270 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Auckland

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Auckland every 16 minutes on Agoda.com
Value for money8.1
Location rating8.9
Nearest airportAuckland Airport (AKL)
Distance to airport18.3 km

Rooms available at Sofitel Auckland Viaduct Harbour

Excellent
Room comfort & quality
9.0
Superior Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Deluxe Suite, 1 King Bed, Internal Water Views, Club Sofitel Access
...
  • Room size: 63 m²/678 ft²
  • Harbor view
  • 1 king bed
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Junior Suite 1 King Bed
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
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Luxury King with Marina View
...
  • Room size: 42 m²/452 ft²
  • Marina view
  • 1 king bed or 1 queen bed
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Luxury 1 King Bed
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
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Luxury Room with Balcony
...
  • Room size: 61 m²/657 ft²
  • Balcony/terrace
  • 1 king bed
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Other
...
  • Room size: 45 m²/484 ft²
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Luxury Room with Internal Water View
...
  • Room size: 46 m²/495 ft²
  • 1 king bed
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2 Queens Beds, Studio Suite, Non-Smoking
...
  • Room size: 63 m²/678 ft²
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Junior Suite, 1 King Bed (Club Sofitel Access)
...
  • Room size: 52 m²/560 ft²
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Frequently asked questions

What time is check-in and check-out at Sofitel Auckland Viaduct Harbour?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sofitel Auckland Viaduct Harbour?

For those who wish to drive their own cars, Sofitel Auckland Viaduct Harbour has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Auckland with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Sofitel Auckland Viaduct Harbour?

Sofitel Auckland Viaduct Harbour does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Sofitel Auckland Viaduct Harbour

  • 7.6 Very good
    Staff 

    "The service was good and on the time+ the stuff behaved great"

    Ahmed

    |

    June 26, 2019

  • 10.0 Exceptional

    "My Sofitel stay was an excellent and exceptional experience."

    Roy

    |

    September 24, 2018

  • 8.0 Very good
    Spaciousness

    "Upgraded room was bigger and had a harbour/marina/city view."

    Lee

    |

    September 10, 2018

Property ranking|Compared to 2,011 Auckland properties
See all rankings
Cleanliness score
9.2/10
Room comfort score
9/10
Service score
8.9/10
Location score
8.8/10
Better than
99
%
of Auckland properties
Better than
99
%
of Auckland properties
Better than
98
%
of Auckland properties
Better than
97
%
of Auckland properties
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Overall rating:
8.9
Excellent
874 reviews
Cleanliness
9.2
Facilities
8.4
Location
8.9
Read all reviews >
What travelers say they love:
Brilliant location clean and beautifuly decorated with Maori...
Paul from New Zealand
Couple
More about Sofitel Auckland Viaduct Harbour

More about Sofitel Auckland Viaduct Harbour

Situated in Auckland City Center, Sofitel Auckland Viaduct Harbour Hotel is the perfect place to experience Auckland and its surroundings. Only 17.5 Km away, this 5-star hotel can be easily accessed from the airport. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as America's Cup Village, Victoria Park, Viaduct Harbour.

At Sofitel Auckland Viaduct Harbour Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. To name a few of the hotel's facilities, there are 24-hour room service, daily housekeeping, taxi service, wheelchair accessible, 24-hour front desk.

The hotel features 173 beautifully appointed guest rooms, many of which include television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service. The hotel offers many unique recreational opportunities such as hot tub, fitness center, indoor pool, spa, massage. With an ideal location and facilities to match, Sofitel Auckland Viaduct Harbour Hotel hits the spot in many ways.

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Most talked about facilities

Housekeeping
9 mentions
Breakfast
8 mentions
Food & Dining
3 mentions
Swimming Pool
3 mentions

What they offer

10.0 Exceptional
Staff 

"Very welcoming staff who could not be any more helpful if th..."

Carl

|

October 6, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

Restaurants on site

Lava Dining
Cuisine:European
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Sofitel Auckland Viaduct Harbour from real guests

Overall rating
8.9
Excellent
From 874 reviews
9.3Cleanliness
9.2Room comfort and quality
9.2Service
Agoda Reviews (220)Booking.com Reviews (654)
Rating via Booking.com9.1
/
10
Exceptional
Cleanliness9.4
Facilities9.1
Location9.3
Room comfort and quality9.4
Service9.4
Value for money8.2
High score for Auckland
Rating
9+ Exceptional (579)
8-9 Excellent (122)
7-8 Very Good (96)
6-7 Good (41)
<6 Below Expectation (52)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
Don't miss out!Users are booking a place in Auckland every 16 minutes on Agoda.com
All guests (654)
All languages
Showing 890 verified guest comments
12345
9.0
Exceptional
Vera
Couple

Sophisticated beautiful hotel. Thank you”

The package was lovely it topped off a lovely day sons wedding.
Honestly, A lovely hotel nothing you do it all very well.
Reviewed May 09, 2021

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9.0
Exceptional
Rosie
Business traveler

Superb”

Staff were very friendly it was my partners birthday and as soon as we got there they upgraded us to a room facing the harbor which was very nice! We also got 2 free drinks on the house and they ...
Reviewed May 06, 2021

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10.0
Exceptional
Matt
Couple

Awesome”

Room service
Didn&#39;t have a good view, which I thought it did have when I booked. Not clearly noted on website
Reviewed May 03, 2021

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9.0
Exceptional
Brigette
Couple

It was perfect for what...”

The staff were all lovely. The decor was classy &amp; tasteful without being ostentatious
not sure
Reviewed May 02, 2021

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8.0
Excellent
Toni
Business traveler

Very good”

The rooms are spacious &amp; comfortable
Reviewed May 02, 2021

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8.0
Excellent
Ruth
Business traveler

Very good”

Bathroom was great.
A fair amount of outside noise late at night
Reviewed May 01, 2021

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10.0
Exceptional
Nicole
Solo traveler

Exceptional”

Best location, loved the rooms.. Service was 10 out of 10. Cafe, restaurant &amp; cocktail room was beautiful.. I&#39;ll be back!
Reviewed April 28, 2021

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10.0
Exceptional
Marae
Couple

Amazing”

Bathtube, hair dryer, close proximity to viaduct
The roadside noise early morning
Reviewed April 27, 2021

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8.0
Excellent
Fiona
Couple

I highly recommend this hotel,...”

The bed was very comfortable. The bathroom had a fantastic deep bath and Dyson hairdryer.
Room could have been a bit cleaner-bits of fluff on the floor in the bathroom.
Reviewed April 26, 2021

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7.0
Very good
Kristy
Couple

Good”

Great location. Very clean and amazing features. Restaurant was great and staff were very friendly
We called ahead at 11am to request an early checkin. We were told they will put us on the priority list but no guarantee. Disappointed that we didn’t get into our room til nearly an hour after the ...
Reviewed April 26, 2021

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10.0
Exceptional
Cerise
Business traveler

Customer service was fantastic”

The location is excellent. The room was large and beautifully appointed. Spotlessly clean.
Nothing
Reviewed April 23, 2021

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8.0
Excellent
Anonymous
Business traveler

First time stay”

The Spa was exceptional
I didn’t like that there was no information given to me about the Sofitel on my arrival. I wasn’t informed where anything was ie - breakfast, spa, how to connect to the wifi, I had to google about the...
Reviewed April 20, 2021

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10.0
Exceptional
Pat
Family with young children

Exceptional”

The staff
Reviewed April 11, 2021

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1.0
Holly
Couple

Not a very good value...”

Staff and food pool and spa
No views, paid for room with harbour views was unable to upgrade room. Outdated wall paper and bathroom, tv in odd location of the room. Really disappointed in the price that we paid for the room.
Reviewed April 08, 2021

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10.0
Exceptional
Alissa
Family with young children

Lovw”

The staff, pool and spa, comfortable bed and beautiful room
Stayed here with my girls for two nights and it was a dream. Thank you so much. Highly recommended
Reviewed April 06, 2021

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9.0
Exceptional
Brenda
Couple

Easter break”

Close to restaurants and bars, very central
Rooms being cleaned too early, eg 9.am on weekend
Reviewed April 06, 2021

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9.0
Exceptional
Oliver
Couple

Superb”

Great facilities and super helpful staff!
Room carpet dirty and needed a good dust.
Reviewed April 05, 2021

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10.0
Exceptional
Anonymous
Family with young children

Excellent ++++”

Best service and best staff in the world
Everything was just right
Reviewed April 03, 2021

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4.0
Trent
Couple

Very disappointing”

The staff
The condition of the room was very poor broken tv and cabinets no bath salts or soaps it said luxury room with king bed I have stayed at caravan parks better then this room I paid $1000 for two nights...
Reviewed March 31, 2021

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9.0
Exceptional
Jenny
Group

My fave place to stay...”

All of the above
N&#47;A
Reviewed March 29, 2021

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12345
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