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Sofitel Auckland Viaduct Harbour

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

21 Viaduct Harbour Avenue, Auckland City Center, Auckland, New Zealand

Highlights

Great breakfast

Great breakfast and coffee in the morning.
Great view

The location, condition, and view are all excellent.
Ideal location

The location, condition, and view are all excellent.
Excellent room comfort & quality

Very clean and comfortable.
Great spa

Facilities

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Auckland City Center, allowing you access and proximity to local attractions and sights. Rated with 5.0 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Your dates are popular among travelersUsers are booking a place in Auckland every 3 minutes on Agoda.com
Cleanliness 9.2
Location 9.0
Room comfort and quality 8.9
Service 8.9

Based on 654 verified reviews

Cleanliness score out of 10
Location score out of 10
Room comfort and quality score out of 10
Service score out of 10
Facilities score out of 10
Value for money score out of 10
  • "Great location, excellent room"
  • "1 year ago I stayed there and I CANNOT thank you enough"
  • "Great staff and facilities truly a gem."
  • "Hotel has a very nice design and scent."
  • "The location, condition, and view are all excellent."
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Nearest transportation options

Auckland Dockline Tram is within 0.3 km

Sky City Coach Terminal is within 0.56 km

See map

9.0Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 44 places in walking distance!

Parking
Available
Walkable places
Viaduct Harbour
100 m
ASB Waterfront Theatre
330 m
America's Cup Village
330 m
Wynyard Quarter
340 m
Waitemata Plaza
340 m
Popular landmarks
Sky Tower
570 m
Auckland Art Gallery Toi o Tamaki
1.0 km
Auckland War Memorial Museum
2.5 km
Mount Eden
3.5 km
Auckland Zoo
4.0 km
Closest landmarks
Grafton United Cricket Club
250 m
Viaduct Medical Centre
280 m
The Brewers Co-Operative - NZ Craft Beer and Fish and Chips Auckland
380 m
jets Auckland CBD
400 m
Tidal Steps
440 m

Good to know

Value for money8.1
Location rating9.0
Nearest airportAuckland Airport (AKL)
Distance to airport18.3 km

Select your room

1/11

Luxury Room, Club Millésime Access, 1 King Bed, Marina View

42 m²/452 ft²
Max 3 adults
1 king bed or 1 queen bed
Marina view
1/10

Luxury Room with Balcony, 1 King Bed

41 m²/441 ft²
Max 2 adults
1 king bed
City view
1/10

Superior Room 1 King Bed

42 m²/452 ft²
Max 3 adults
1 king bed
Preferred by Couples
City view
1/8

Luxury Atrium View Room 1 King Bed

46 m²/495 ft²
Max 3 adults
1 king bed
Pool view
1/7

Deluxe Suite with Club Access

58 m²/624 ft²
Max 3 adults
1 king bed
Sea view
1/5

Opera Suite

120 m²/1292 ft²
Max 3 adults
1 queen bed
Sea view
1/4

Accessible Superior Room, 1 King bed

35 m²/377 ft²
Max 2 adults
1 king bed
City view
1/4

Junior Suite, Club Millésime Access, 1 King Bed

50 m²/538 ft²
Max 2 adults
1 king bed
City view
1/1

Junior Suite

52 m²/560 ft²
Max 4 adults
1 king bed
City view
1/1

Superior Room

35 m²/377 ft²
Max 4 adults
1 king bed
City view

Frequently asked questions

Yes, Sofitel Auckland Viaduct Harbour offers free Wi-Fi in all rooms.

Yes, Sofitel Auckland Viaduct Harbour provides safety deposit boxes.

Yes, Sofitel Auckland Viaduct Harbour offers airport transfer.

Yes, Sofitel Auckland Viaduct Harbour offers 24-hour room service.

Yes, Sofitel Auckland Viaduct Harbour offers family rooms and kids safety features.

Check-in at Sofitel Auckland Viaduct Harbour is from 03:00 PM and check-out is until 11:00 AM.

Yes, Sofitel Auckland Viaduct Harbour has onsite and nearby car parking.

Yes, Sofitel Auckland Viaduct Harbour provides currency exchange.

Sofitel Auckland Viaduct Harbour is 100% non-smoking, though it has a designated smoking area.

Yes, Sofitel Auckland Viaduct Harbour provides laundry and dry cleaning services.

Yes, Sofitel Auckland Viaduct Harbour has a 24-hour front desk.

Yes, Sofitel Auckland Viaduct Harbour provides newspapers.

Yes, Sofitel Auckland Viaduct Harbour provides luggage storage.

Tap water in Auckland is generally safe to drink.

Sofitel Auckland Viaduct Harbour is 0.57 km from the Sky Tower.

Yes, Sofitel Auckland Viaduct Harbour has a 24-hour fitness center.

Sofitel Auckland Viaduct Harbour is 0.1 km from Viaduct Harbour.

Yes, Sofitel Auckland Viaduct Harbour has meeting and banquet facilities.

Yes, Sofitel Auckland Viaduct Harbour has a business center.

Yes, Sofitel Auckland Viaduct Harbour offers valet parking.

Yes, Sofitel Auckland Viaduct Harbour is wheelchair accessible and has facilities for disabled guests.

Yes, Sofitel Auckland Viaduct Harbour is centrally located near the harbour and fine restaurants.

Yes, Sofitel Auckland Viaduct Harbour has a bar.

Yes, Sofitel Auckland Viaduct Harbour has a concierge and offers tours.

You can reach Sofitel Auckland Viaduct Harbour from Auckland Airport via taxi or airport transfer services.

Yes, Sofitel Auckland Viaduct Harbour provides safety deposit boxes.

Yes, Sofitel Auckland Viaduct Harbour has two onsite restaurants.

Yes, Sofitel Auckland Viaduct Harbour offers cashless payment services.

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More about Sofitel Auckland Viaduct Harbour

More about Sofitel Auckland Viaduct Harbour

Experience Luxury and Tranquility at Sofitel Auckland Viaduct Harbour

Indulge in a world of luxury and tranquility at Sofitel Auckland Viaduct Harbour, a 5-star hotel located in the heart of Auckland, New Zealand. With its prime waterfront location in the vibrant Viaduct Harbour precinct, this hotel offers a perfect blend of modern sophistication and timeless elegance. Check-in at Sofitel Auckland Viaduct Harbour begins from 03:00 PM, allowing you to settle in and unwind in style. The hotel boasts a total of 90 beautifully appointed rooms, each exuding a sense of refined luxury and offering stunning views of the marina or the city skyline. Whether you choose a spacious room or a lavish suite, you can expect the utmost comfort and attention to detail throughout your stay. When it comes to checking out, you have until 11:00 AM to bid farewell to this haven of relaxation. Take your time to savor a delicious breakfast, enjoy a leisurely morning by the pool, or simply bask in the serenity of your elegant surroundings. Sofitel Auckland Viaduct Harbour ensures that your departure is as seamless as your arrival, leaving you with cherished memories of your stay. Families are warmly welcomed at Sofitel Auckland Viaduct Harbour, as the hotel's child policy allows children between the ages of 2 to 11 to stay free of charge. Create lasting memories with your loved ones as you explore the city together or relax in the hotel's tranquil ambiance. From spacious rooms to thoughtful amenities, this hotel caters to the needs of families, ensuring a comfortable and enjoyable stay for guests of all ages.

Unwind and Indulge in Luxury at Sofitel Auckland Viaduct Harbour

Sofitel Auckland Viaduct Harbour offers a wide range of entertainment facilities to ensure a truly luxurious and indulgent stay. Whether you're looking to relax, rejuvenate, or have some fun, this hotel has it all. Start your evening by heading to the hotel's elegant bar, where you can enjoy a refreshing cocktail or a glass of fine wine while taking in the stunning views of the Viaduct Harbour. If you're in need of some pampering, the hotel's spa is the perfect place to unwind. Indulge in a soothing massage or take a dip in the hot tub to melt away any stress and tension. For those who enjoy a good workout, the hotel boasts a fully-equipped fitness center where you can stay active and maintain your fitness routine. After a workout, treat yourself to some relaxation in the sauna or steam room, leaving you feeling refreshed and rejuvenated. If you're in the mood for some entertainment, the hotel's games room is the place to be. Challenge your friends or family to a game of billiards or table tennis, or simply relax in the cozy library with a good book. No matter what your idea of entertainment is, Sofitel Auckland Viaduct Harbour has something to offer for everyone. Immerse yourself in luxury and enjoy all the entertainment facilities this hotel has to offer.

Stay Active at Sofitel Auckland Viaduct Harbour's Impressive Sports Facilities

At Sofitel Auckland Viaduct Harbour, guests are treated to a wide range of top-notch sports facilities that cater to both leisure and fitness enthusiasts. Dive into the refreshing waters of the indoor pool, perfect for a relaxing swim or invigorating laps. The pool area is beautifully designed, with ample space to unwind and soak up the sun. Fitness enthusiasts will be delighted with the hotel's state-of-the-art fitness center. Equipped with modern exercise machines and equipment, it offers a variety of workout options to suit every individual's needs. Whether you prefer cardio exercises or strength training, this 24-hour fitness center has got you covered. If you're looking to enjoy the great outdoors, Sofitel Auckland Viaduct Harbour offers exciting activities like fishing and canoeing. Take advantage of the hotel's fishing facilities and cast your line into the sparkling waters of the Viaduct Harbour. Alternatively, explore the picturesque harbor on a canoe and soak in the stunning views of Auckland's skyline. With complimentary access to the fitness center and an array of sports facilities, Sofitel Auckland Viaduct Harbour ensures that guests can maintain their fitness routines or indulge in recreational activities during their stay. Whether you're a fitness enthusiast or simply looking for some outdoor fun, this hotel has everything you need to stay active and make the most of your time in Auckland, New Zealand.

Convenience Facilities at Sofitel Auckland Viaduct Harbour

Sofitel Auckland Viaduct Harbour offers a range of convenience facilities that cater to the needs of every guest. With 24-hour room service, you can indulge in delicious meals and snacks at any time of the day, ensuring a truly luxurious and hassle-free stay. The hotel also provides a laundry service, making it easy for guests to keep their clothes clean and fresh throughout their stay. For added convenience, Sofitel Auckland Viaduct Harbour offers safety deposit boxes, allowing guests to securely store their valuables. The concierge is always on hand to assist with any requests or provide recommendations on the best attractions and activities to explore in Auckland. With Wi-Fi available in public areas and free Wi-Fi in all rooms, guests can stay connected and easily access the internet. Other convenience facilities include a designated smoking area for those who smoke, dry cleaning services, express check-in/check-out for a seamless arrival and departure experience, luggage storage for guests with early or late flights, and daily housekeeping to ensure that your room is always clean and tidy. With these exceptional convenience facilities, Sofitel Auckland Viaduct Harbour ensures that every guest enjoys a comfortable and stress-free stay.

Convenient Transport Facilities at Sofitel Auckland Viaduct Harbour

At Sofitel Auckland Viaduct Harbour, guests can enjoy a range of convenient transport facilities that cater to their every need. Whether you're arriving from the airport or exploring the city, the hotel offers an airport transfer service for a hassle-free arrival and departure. Additionally, the concierge can assist with organizing tours and excursions, ensuring you make the most of your time in Auckland. For those traveling by car, Sofitel Auckland Viaduct Harbour provides both valet parking and an onsite car park, offering ease and convenience. Please note that car park charges may apply. If you prefer to explore the city on your own terms, the hotel also offers a car hire service, allowing you to venture out and discover all that Auckland has to offer at your own pace. And if you need a taxi, the friendly staff at the hotel can arrange a taxi service for you. With its range of transport facilities, Sofitel Auckland Viaduct Harbour ensures that guests have everything they need for a seamless and enjoyable stay in the heart of Auckland.

Luxurious Room Facilities at Sofitel Auckland Viaduct Harbour

Indulge in a world of luxury and comfort with the exceptional room facilities offered at Sofitel Auckland Viaduct Harbour. Each room is meticulously designed to provide the utmost convenience and relaxation for guests. Step into your air-conditioned room and be greeted by a haven of tranquility. Unwind and slip into a plush bathrobe, perfect for lounging around after a long day of exploring the vibrant city of Auckland. Stay updated with the latest news by enjoying a complimentary daily newspaper, ensuring you never miss out on important events. For a night of entertainment, choose from a wide selection of in-house movies available on the television. Style your hair effortlessly with the provided hair dryer, eliminating any worries about packing your own. Quench your thirst with a refreshing drink from the well-stocked mini bar, or step out onto your private balcony/terrace to enjoy the fresh air and stunning views of the Viaduct Harbour. Stay connected with the world through satellite/cable TV, and keep your beverages cool and snacks fresh with the refrigerator. With these exceptional room facilities, your stay at Sofitel Auckland Viaduct Harbour is guaranteed to be a memorable and luxurious experience.

Exquisite Dining Experiences at Sofitel Auckland Viaduct Harbour

Indulge in a world of culinary delights at Sofitel Auckland Viaduct Harbour, where the dining options are as impressive as the stunning waterfront views. With a range of dining facilities available, guests can enjoy a variety of gastronomic experiences throughout their stay. Start your day with a sumptuous breakfast buffet at the hotel's restaurant, where an array of delectable options awaits. From freshly baked pastries to made-to-order omelettes, there is something to satisfy every palate. For those who prefer a lighter start, a continental breakfast is also available. Throughout the day, guests can take advantage of the 24-hour room service, allowing them to enjoy a delicious meal in the comfort of their own room. Whether it's a late-night snack or a full-course dinner, the extensive room service menu offers a wide selection of dishes to cater to all tastes. Additionally, for a quick pick-me-up or a casual rendezvous, the coffee shop at Sofitel Auckland Viaduct Harbour is the perfect spot. Enjoy a freshly brewed cup of coffee or choose from a selection of teas, accompanied by a range of delectable pastries and snacks. With its unparalleled dining facilities, Sofitel Auckland Viaduct Harbour ensures that every culinary desire is met, promising an unforgettable dining experience for all guests.

Elegant Room Options at Sofitel Auckland Viaduct Harbour

Discover a range of luxurious accommodations designed to suit every traveler’s preference at Sofitel Auckland Viaduct Harbour. Choose from the spacious Luxury Atrium View Room with a 46-square-meter area and a plush King Bed, or indulge in the Marina View Room, offering stunning vistas and options of a King or Queen Bed across 42 square meters. For those seeking extra space, the Deluxe Suite spans 63 square meters, providing a refined retreat with a King Bed and exclusive Club Millésime access. The hotel also features the stylish Luxury Room with Balcony, offering a perfect blend of comfort and scenic views, along with the accessible Superior Room for added convenience. Booking these exceptional rooms through Agoda ensures you receive the best prices available, making your stay both affordable and luxurious. With a seamless booking process, you can enjoy a hassle-free experience, allowing you to focus on creating unforgettable memories in Auckland. Whether you’re traveling for business or leisure, these thoughtfully curated room options promise comfort, elegance, and superb value at your fingertips.

Discover the Vibrant Heart of Auckland at Sofitel Auckland Viaduct Harbour

Immerse yourself in the vibrant heart of Auckland City Center at Sofitel Auckland Viaduct Harbour. Located in the heart of the city, this luxurious hotel offers an ideal base for exploring the best of what Auckland has to offer. Step outside the hotel and find yourself surrounded by a bustling metropolis filled with a mix of modern architecture, trendy boutiques, and world-class dining options. Take a leisurely stroll along the waterfront promenade and admire the stunning views of the sparkling harbor. Explore the nearby Wynyard Quarter, a thriving entertainment precinct with a vibrant atmosphere and an array of bars, restaurants, and cafes to choose from. For those seeking cultural experiences, the Auckland Art Gallery Toi o Tāmaki is just a short walk away. Marvel at the extensive collection of New Zealand and international art, and immerse yourself in the rich cultural heritage of the region. If you're in the mood for some retail therapy, head to the nearby Queen Street, Auckland's premier shopping destination, where you'll find a mix of high-end fashion brands, local boutiques, and souvenir shops. After a day of exploring, return to Sofitel Auckland Viaduct Harbour and indulge in the hotel's luxurious amenities. Unwind in the stylishly appointed rooms, relax by the outdoor pool, or pamper yourself with a rejuvenating treatment at the on-site spa. With its prime location and impeccable service, Sofitel Auckland Viaduct Harbour offers the perfect blend of luxury and convenience for an unforgettable stay in Auckland City Center.

Traveling to Sofitel Auckland Viaduct Harbour from the Nearest Airports

Located in the heart of Auckland City Center, Sofitel Auckland Viaduct Harbour offers a luxurious and convenient base for travelers visiting Auckland, New Zealand. When it comes to reaching the hotel from the nearest airports, there are a few options to consider. For those arriving at Auckland Airport, the most convenient way to reach Sofitel Auckland Viaduct Harbour is by taxi or private car. The hotel is approximately 22 kilometers away from the airport, and the journey takes around 30 minutes, depending on traffic conditions. Taxis are readily available at the airport, and the fare is reasonable considering the distance and convenience. Another option is to take public transportation from the airport to the hotel. The SkyBus is a popular choice for travelers, offering a direct service from Auckland Airport to the city center. The bus departs every 10 minutes during peak times and takes approximately 45 minutes to reach the downtown area. From there, it's just a short walk or a quick taxi ride to Sofitel Auckland Viaduct Harbour. No matter which mode of transportation you choose, the journey to Sofitel Auckland Viaduct Harbour is worth it. With its stunning waterfront location, luxurious amenities, and impeccable service, the hotel promises an unforgettable stay in the vibrant city of Auckland.

Discover the Vibrant Surroundings of Sofitel Auckland Viaduct Harbour

Located in the heart of Auckland, Sofitel Auckland Viaduct Harbour offers guests the perfect base to explore the city's most iconic landmarks and attractions. Just a stone's throw away, you'll find the impressive Sky Tower, a must-visit for panoramic views of the cityscape. Immerse yourself in the vibrant atmosphere of Viaduct Harbour, where you can stroll along the waterfront promenade lined with trendy restaurants, bars, and luxury yachts. For art enthusiasts, the Auckland Art Gallery Toi o Tamaki is a short distance away from the hotel. Discover a rich collection of contemporary and traditional art from New Zealand and around the world. History buffs will be fascinated by the New Zealand Maritime Museum, which showcases the country's maritime heritage through interactive exhibits and captivating displays. Nature lovers can escape to the lush greenery of Auckland Domain, a sprawling park that houses the Auckland War Memorial Museum. Take a leisurely walk through the park's gardens, visit the Wintergardens, or enjoy a picnic on the grassy lawns. If you're in the mood for a relaxing stroll, head to Albert Park, a charming oasis in the city center. For those seeking entertainment, the Sky City Casino is just a short distance away, offering a thrilling gaming experience and a range of restaurants and bars. The Ferry Building is also nearby, providing convenient access to explore the stunning islands of the Hauraki Gulf. No visit to Auckland would be complete without admiring the stunning architecture of St. Patrick's Catholic Cathedral, a beautiful place of worship that showcases intricate stained glass windows and ornate details. Sports and music enthusiasts will be delighted to know that Spark Arena, a premier entertainment venue, is within walking distance of the hotel. With its prime location, Sofitel Auckland Viaduct Harbour offers guests the perfect blend of luxury accommodation and easy access to Auckland's most beloved landmarks and attractions.

Convenient Public Transport Stations near Sofitel Auckland Viaduct Harbour

Located in the heart of Auckland, Sofitel Auckland Viaduct Harbour offers easy access to several public transport stations, ensuring a convenient and hassle-free stay for guests. Just a short walk away from the hotel, you will find the Strand station, which provides access to the Auckland Dockline Tram. Hop on this charming heritage tram and explore the city's waterfront, enjoying stunning views along the way. For those looking to explore further afield, the Britomart Transport Centre is also within walking distance from the hotel. This major transportation hub offers connections to various train and bus routes, making it easy to reach popular destinations in and around Auckland. Additionally, the Sky City Coach Terminal is nearby, providing convenient access to intercity buses and airport transfers. Whether you're planning a day trip or need to catch a flight, this transport terminal offers a seamless travel experience. Lastly, Grafton Train station is another option for guests staying at Sofitel Auckland Viaduct Harbour. Located a short distance away, this train station connects you to different parts of the city, including popular attractions like Auckland Domain and the Auckland War Memorial Museum. With these public transport options right at your doorstep, exploring Auckland and its surrounding areas couldn't be easier when staying at Sofitel Auckland Viaduct Harbour.

A Culinary Journey at Sofitel Auckland Viaduct Harbour

Indulge in a culinary journey right at your doorstep when you stay at Sofitel Auckland Viaduct Harbour. With a plethora of dining options in its surrounding area, you'll be spoiled for choice. Start your day with a visit to Giapo, a renowned gelato shop known for its innovative flavors and artistic presentation. For a taste of New Zealand's finest seafood, head to Depot, where you can enjoy fresh oysters and other delectable dishes. If you're in the mood for a classic steak or seafood meal, Tony's Original Steak & Seafood Restaurant is the place to be. For a taste of New York-style deli food, Federal Delicatessen will satisfy your cravings. For a more upscale dining experience, Baduzzi offers a menu inspired by Italian and Mediterranean flavors. Located right on the waterfront, Soul Bar & Bistro is the perfect spot to enjoy a cocktail while taking in the stunning views. If you're looking for a casual dining experience with a nautical theme, Swashbucklers Restaurant & Bar is a must-visit. Odettes Eatery is a trendy eatery that serves up modern European cuisine with a Kiwi twist. Mezze Bar is a popular choice for those craving Middle Eastern flavors, while Oyster and Chop is a seafood lover's paradise. With such a diverse range of restaurants just a stone's throw away, Sofitel Auckland Viaduct Harbour is the perfect base for food enthusiasts looking to explore the vibrant culinary scene of Auckland.

Unparalleled Shopping Experience

Sofitel Auckland Viaduct Harbour is surrounded by an array of shopping landmarks that will delight even the most discerning shoppers. Just a short stroll away, you'll find The Strand Arcade and Queens Arcade, both offering a charming mix of boutique shops and designer stores. For those looking for a more vibrant shopping experience, the Queen Street Shopping District is just a stone's throw away, with its bustling streets lined with high-end fashion brands, department stores, and trendy boutiques. Additionally, the Auckland Tourist Market is a must-visit for those seeking unique souvenirs and local crafts. If you're a book lover, Unity Books is a haven for literature enthusiasts, offering a vast collection of fiction, non-fiction, and rare editions. For a taste of local cuisine and a vibrant food scene, head to Elliott Stables, a restored Victorian warehouse housing a variety of restaurants and specialty food stores. Art lovers will appreciate the proximity to the Gow Langsford Gallery, showcasing contemporary New Zealand art. O'Kai Oceanikart is a hidden gem, offering exquisite Maori and Pacific Island art and jewelry. And for music enthusiasts, Real Groovy is a legendary record store where you can browse through an extensive collection of vinyl records and CDs. With such a diverse range of shopping landmarks surrounding the hotel, Sofitel Auckland Viaduct Harbour is the perfect base for an unforgettable retail therapy experience.

Luxury at an Affordable Price: Sofitel Auckland Viaduct Harbour

Indulge in a luxurious stay at Sofitel Auckland Viaduct Harbour without breaking the bank. With an average room price of $275, this five-star hotel offers an exceptional experience that rivals its competitors in Auckland. Compared to the average price of a hotel room in the city, which stands at $130, Sofitel Auckland Viaduct Harbour provides unbeatable value for money. Immerse yourself in the opulence and elegance of this waterfront hotel, where every detail has been carefully curated to ensure a memorable stay. From the moment you step into the grand lobby adorned with contemporary artwork and chic furnishings, you'll be captivated by the hotel's sophisticated ambiance. The spacious and well-appointed rooms feature modern amenities, plush bedding, and stunning views of the Viaduct Harbour or city skyline. Indulge in culinary delights at the hotel's award-winning restaurant, which offers a fusion of international and local flavors. Unwind and rejuvenate at the luxurious spa, or take a dip in the infinity pool overlooking the marina. With its prime location in the heart of Auckland, you'll have easy access to top attractions, vibrant nightlife, and the bustling waterfront. Whether you're visiting Auckland for business or leisure, Sofitel Auckland Viaduct Harbour offers an exceptional experience at an affordable price. Book your stay today and discover the perfect blend of luxury, comfort, and value.

Luxurious Rooms, Great Staff, and Amazing Breakfast at Sofitel Auckland Viaduct Harbour

Sofitel Auckland Viaduct Harbour is a fantastic 5-star hotel that comes highly recommended by its guests. With its beautiful and luxurious rooms, guests are treated to a truly exceptional experience. The rooms are not only incredibly clean and comfy, but they are also beautifully decorated, especially during the Christmas season. One of the highlights of staying at Sofitel Auckland Viaduct Harbour is the great staff. Guests rave about the helpful and friendly staff who go above and beyond to ensure a memorable stay. From check-in to check-out, the staff is always on hand to assist with any requests or inquiries. Another standout feature of this hotel is the amazing breakfast. Guests are treated to a delicious and varied breakfast spread that is sure to satisfy even the most discerning palates. Whether you prefer a hearty meal or a lighter option, the breakfast at Sofitel Auckland Viaduct Harbour is sure to impress. Overall, staying at Sofitel Auckland Viaduct Harbour is a truly wonderful experience. From the luxurious rooms to the great staff and amazing breakfast, guests can expect nothing but the best during their stay. Whether you're visiting Auckland for business or pleasure, this beautiful hotel is the perfect choice for a memorable and enjoyable stay.

Luxury and Comfort at Sofitel Auckland Viaduct Harbour

Discover a world of luxury and comfort at Sofitel Auckland Viaduct Harbour, where impeccable customer ratings reflect the hotel's commitment to providing an exceptional experience for its guests. With an impressive overall rating of 8.7, it's clear that this hotel is a favorite among travelers seeking a truly memorable stay in Auckland, New Zealand. One of the standout features of Sofitel Auckland Viaduct Harbour is its exceptional staff performance, as reflected in its impressive rating of 8.9. From the moment you step foot into the hotel, you'll be greeted by warm and friendly staff who are dedicated to ensuring your every need is met. Their attention to detail and willingness to go above and beyond will leave you feeling pampered and well taken care of throughout your stay. Another aspect that sets this hotel apart is its unbeatable location, earning a remarkable rating of 8.9. Situated in the vibrant Viaduct Harbour precinct, you'll find yourself surrounded by stunning waterfront views, trendy restaurants, and a bustling nightlife. Whether you're looking to explore the city's attractions or simply relax and soak in the ambiance, Sofitel Auckland Viaduct Harbour is the perfect base for your Auckland adventure. With its luxurious accommodations and top-notch facilities, it's no surprise that Sofitel Auckland Viaduct Harbour has received glowing ratings across the board. From the comfort of the elegantly appointed rooms to the state-of-the-art facilities, this hotel ensures a truly indulgent experience. The impeccable cleanliness, combined with the utmost attention to detail, guarantees a stay that exceeds expectations. In conclusion, Sofitel Auckland Viaduct Harbour's exceptional customer ratings speak volumes about the hotel's commitment to delivering a luxurious and memorable stay. From the attentive staff to the unbeatable location and outstanding facilities, this hotel offers an unparalleled experience for discerning travelers seeking the best that Auckland has to offer.

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Amenities and facilities

Excellent8.5

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • German
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Canoeing
  • Computer station
  • Fishing
  • Fitness center
  • Game room
  • Gym/fitness
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Tours
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Full american breakfast
  • Happy hour
  • International cuisine in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Kids safety features
  • Kids toothbrush
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couple's room
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Fire extinguisher
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
Lava Dining
  • Cuisine: European
  • Menu: Buffet

Location

21 Viaduct Harbour Avenue, Auckland City Center, Auckland, New Zealand

Excellent9.0

Location

Airports
  • Auckland Airport (AKL)
    18.3 km
  • Whangarei Airport (WRE)
    124.9 km
Public transportation
  • Auckland Dockline Tram
    300 m
  • Sky City Coach Terminal
    560 m
Hospital or clinic
  • Viaduct Medical Centre
    280 m
Shopping
  • Queen Street
    2.3 km
Convenience store
  • City Convenience Store
    630 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Viaduct Harbour
    100 m
  • Sky Tower
    570 m
  • Auckland Art Gallery Toi o Tamaki
    1.0 km
  • Auckland War Memorial Museum
    2.5 km
  • Mount Eden
    3.5 km
  • Auckland Zoo
    4.0 km
  • SEA LIFE Kelly Tarlton's Aquarium
    5.3 km
  • Rangitoto Island
    11.0 km
  • Cornwall Park
    12.0 km
  • Tiritiri Matangi Island
    29.4 km
Nearby landmarks
  • Viaduct Harbour
    100 m
  • Grafton United Cricket Club
    250 m
  • Viaduct Medical Centre
    280 m
  • Auckland Dockline Tram
    300 m
  • ASB Waterfront Theatre
    330 m
  • America's Cup Village
    330 m
  • Wynyard Quarter
    340 m
  • Waitemata Plaza
    340 m
  • Victoria Park
    380 m
  • The Brewers Co-Operative - NZ Craft Beer and Fish and Chips Auckland
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee42 NZD
Extras
  • Breakfast charge (unless included in room price)52 NZD
The property
  • Number of floors5
  • Room voltage240
  • Number of rooms 91
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • Number of bars/lounges1
Parking
  • Daily parking fee52 NZD

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Sofitel Auckland Viaduct Harbour from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.4
  • 10
  • 10
  • 10
  • 9.6
  • 10
  • 10
  • 6.8
  • 10
  • 5.6

Most recent

From 248 reviews

  • Cleanliness score 9.2 out of 10 and is a high score in Auckland
  • Location score 9 out of 10 and is a high score in Auckland
  • Room comfort and quality score 8.9 out of 10 and is a high score in Auckland
  • Service score 8.9 out of 10 and is a high score in Auckland
  • Facilities score 8.5 out of 10 and is a high score in Auckland
  • Value for money score 8.1 out of 10 and is a high score in Auckland
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Location

Mentioned in 10 reviews
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90% Positive
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10% Unfavourable

Service

Mentioned in 10 reviews
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80% Positive
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20% Unfavourable

Room size

Mentioned in 5 reviews
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100% Positive

Cleanliness

Mentioned in 4 reviews
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75% Positive
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25% Unfavourable

Breakfast

Mentioned in 3 reviews
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100% Positive

Pool

Mentioned in 3 reviews
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66% Positive
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33% Unfavourable

Room comfort

Mentioned in 3 reviews
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66% Positive
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33% Unfavourable

Check in

Mentioned in 3 reviews
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33% Positive
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66% Unfavourable

Property facilities

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive
Changed to review page 1
  1. 8.4Excellent

    Jennifer from Philippines
    Couple
    Superior Room 1 King Bed
    Stayed 3 nights in October 2024

    “Excellent”

    We had a wonderful stay at Sofitel Auckland Viaduct Harbour. The location is perfect right by the water and within walking distance to great restaurants and shops. The room was spacious and beautifully designed, with a super comfy bed and a lovely view. We also enjoyed the indoor pool, spa, and the relaxing atmosphere of the Club Lounge. Service was excellent from check-in to checkout. A bit on the pricey side, but totally worth it for the luxury and convenience. Highly recommended!

    Reviewed June 10, 2025
  2. 10.0Exceptional

    Sunho from South Korea
    Couple
    Luxury Atrium View Room 1 King Bed
    Stayed 1 night in September 2025

    “Perfect”

    The location, condition, and view are all excellent. Be sure to choose a harbor view room. That way, you can see both the Sky Tower and the river! Korean people like it here!

    Reviewed September 30, 2025
    Auto-translated through generative A.I.
  3. 10.0Exceptional

    Donna from New Zealand
    Family with young children
    Luxury Atrium View Room 1 King Bed
    Stayed 1 night in January 2026

    “Staycation for Family of 3 ”

    We had a wonderful staycation at Sofitel Viaduct and truly had a great time, especially my daughter, who enjoyed every moment. The location is superb, perfectly situated with beautiful surroundings and easy access to everything. The cleanliness of the hotel was excellent, and the service was outstanding, with staff being attentive, friendly, and professional throughout our stay. It was a relaxing and memorable experience, and we would happily return.

    Reviewed January 17, 2026
  4. 8.8Excellent

    Stephen from New Zealand
    Couple
    Luxury Atrium View Room 1 King Bed
    Stayed 2 nights in May 2024

    “Prime location and peaceful sleep in atrium room”

    We had a peaceful stay at the Sofitel in Auckland. Location was perfect. Easy walking access to restaurants and shops. Very clean and comfortable. Great breakfast and coffee in the morning. Spacious room that was atrium facing so very quiet and undisturbed. Had a great sleep!

    Reviewed May 13, 2024
  5. 10.0Exceptional

    Seoyeon from South Korea
    Solo traveler
    Superior Room 1 King Bed
    Stayed 2 nights in April 2025

    “1 year ago I stayed there and I CANNOT thank you enough.”

    I stayed at the Sofitel while visiting Auckland to attend a concert of my favorite Korean rock band "DAY6" on their world tour. While I was staying there, the room was clean, neat, and spacious enough. The breakfast was really good, and the people there were sweet :) When I lost my credit card, I was afraid because I had to fly to the USA the next day for a week. I thought I wouldn't be able to find my bag with the card. But kindly searching and asking for information from other hotels around the Sofitel, they magically got my card back. I was very impressed with their effort. When I visit Auckland again, I will be there soon! See you, all the kind people!!

    Reviewed February 24, 2026
    Auto-translated through generative A.I.
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