"All my requests is provided, baby cot and even they gave me a nice cake for my anniversary with lovely anniversary decoration."
Sherly - October 2, 2019
Staff was nice in helping us move rooms as it was 9:30pm.
Elaine | March 5, 2019
Free Wi-Fi in all rooms!
|Value for money||8.0|
|Distance to city center||10.8 km|
|Nearest airport||Ngurah Rai International Airport (DPS)|
|Distance to airport||8.7 km|
Check-in is from 3:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Sofitel Bali Nusa Dua Beach Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of USD 30. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sofitel Bali Nusa Dua Beach Resort also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Sofitel Bali Nusa Dua Beach Resort has a car park right on site for maximum convenience. Car parking is free for guests. You can drive in and park yourself, or use the hotel's valet service. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange both taxis or car rental.
Sofitel Bali Nusa Dua Beach Resort does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"I had the most pleasant stay and will definitely come back and stay here again."
October 2, 2019
"Ppl in the hotel are very hospitalize and the service are also incredible."
February 13, 2020
"The best hotel accommodation in Bali, Indonesia and staff is excellent!"
April 22, 2019
Well-placed in the beaches, romance, family fun area of Bali city, Sofitel Bali Nusa Dua Beach Resort provides a most conducive spot for you to take a break from your busy days. With its location just 10.8 km from the city center and 12 km from the airport, this 5-star hotel attracts numerous travelers each year. With the city's main attractions such as Nusa Dua Beach, Museum Pasifika, Bali Convention Center within close reach, visitors to the hotel will just love its location.
Offering hotel guests superior services and a broad range of amenities, Sofitel Bali Nusa Dua Beach Resort is committed to ensuring that your stay is as comfortable as possible. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, 24-hour security can be enjoyed at the hotel.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, carpeting, locker, mirror, private entrance. Throughout the day you can enjoy the relaxing atmosphere of the private beach, fitness center, sauna, golf course (within 3 km), outdoor pool. When you are looking for comfortable and convenient accommodations in Bali, make Sofitel Bali Nusa Dua Beach Resort your home away from home.
"There is a swimming pool outside from the room convenient fo..."
October 16, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Sofitel Bali Nusa Dua Beach Resort
Show reviews that mention
thank you for all the team in Sofitel Bali Nusa Dua Beach Resort, you guys are amazing! we enjoyed our stay very much. the great breakfast selection, the room comfort (so homey), staff friendliness, and the overall hotel's ambiance is giving such a pleasant feeling. this hotel is highly recommended for all bookers, from family to honeymooners, you will enjoy your stay.
Nusa Dua's first hotel by the main entrance”
If you have kids and is going to Bali then Nusa Dua is for you. For those that don't know, Nusa Dua is a gated community of resort/hotels so the security is a bit higher than other hotels. Sofitel is the first hotel by the main entrance of Nusa Dua so it is a bit of a walk to other hotels along the beach and a from the shops area. They have a shuttle, but if you are in Bali, you don't have to be anywhere quick. Grade A amenities and service, the spa is excellent.
Dear Howard, Bonjour! Selamat Sore! Firstly, we thank you for the time you took to write this review about our Sofitel and post it on Agoda. Secondly, it is with great pleasure that I read your comments towards our hotel. We can see through your own words that we have succeeded in creating a Magnifique journey during your stay! We cannot wait to welcome you once again in our hotel, so we can craft once again, a wonderful journey for you during your stay in Bali, the island of the Gods. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Wonderful and superb”
We enjoy staying in Sofitel Bali Nusa Dua Beach Resort, especially my kid, he enjoy the Kid Club's facility, and staff there provided excellent services to all the guest. Huge and wonderful design of the hotel, I will definitely recommend it to all my friends...Thumb up for all Sofitel's staff.
A Pleasant Birthday Treat!”
My husband and I chose Sofitel to have a relaxing time as we celebrate our birthday week. The staff surprised us with flowers and cakes to greet us. We booked a room with pool access room which was connected to the main pool. The staff are nice, friendly, and very accommodating. In the afternoon, we enjoyed lounging at the beach side with our cocktails and had a quiet dinner at their Toya Beach Bar Grill. The following day, we woke up early to watch sunrise by the beach. Having a dedicated departure lounge to freshen up before heading back to the airport for a late evening flight is another plus points for guests to feel well taken care of. Truly an amazing experience and worth coming back to this place! Thank you Sofitel Nusa Dua and your entire staff!
Dear Elnha, Bonjour! Selamat Siang! Thank you for sharing your Magnifique experience with us at Sofitel Bali Nusa Dua Beach Resort. I am truly pleased to hear that our Ambassadors were able to create a memorable experience for you by the little surprise we placed in your room. It even delights me more to know that you were able to enjoy the beautiful sunrise from Nusa Dua Beach access that we had, and also enjoy your dinner and our signature cocktail at Toya Beach Bar & Grill. Looking forward to welcoming you back again to our Balinese Paradise. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Hotel Fits for King, Queen and Princess”
I have always wanted to stay at Sofitel since my last stay in Xian, that is why I booked this hotel for my family and also to see Nusa Dua area. The hotel is huge and we were surprised to upgrade to single bedroom villa that came with butler. The sand at the beach is fine and clean, sea water also very calm because of a wall breaker close to the beach. Kids love to swim in the clear sea water. Since we did not book their breakfast, they gave an option to have breakfast and unlimited Club Millesime usage where drinks, titbits, and selected dining foods at selected hours. We have perfect holidays in the sofitel especially the villa own pools. Highly recommended to stay here and enjoy the facilities that are fit for King, Queen and most importantly princess.
A Modern Family-Oriented Hotel”
We enjoyed our 5 day stay at the new Sofitel Nusa Dua. The style of the hotel is particular and not particularly Balinese- it is very contemporary and rather quirky but it all seems to work. The staff on the whole were particularly good, Agung the Duty Manager and Kurniawan, Restaurant Captain who helped make our stay very enjoyable. One of the new waiters in the restaurant, Tira, was also fantastic and deserves a mention. The Sofitel is great for families but not so much for people without kids. The pools were lovely but always busy. The Nikki Beach Club we simply didn't like very much. The daily buffet breakfast was terrific and the room overlooking the pool was fantastic.
We booked two different types of room: 1 was the honeymoon suite for us and the other room was deluxe room with ocean view for my partner’s parent..... both room were beautiful.... we had personal butler for the honeymoon suite and the staffs was nice and friendly, nothing was to difficult for her (can’t remember her name). Buffet for breakfast was great with lots and lots of choices. Unfortunately my husband and I were very sick for our last couple of days in Sofitel :-( couldn’t enjoy much had to canceled many of our plans, but the staff always check on us and making sure we are ok,. We will definitely come back next time and hoping we won’t get sick again :) Thank you Sofitel Nusa Dua for making our stay comfortable and enjoyable....
Dear Ni, Bonjour! Selamat Siang! We highly appreciate the valuable time you took to share your experience on Agoda following your stay at our property. Making our guests’ stay comfortable and enjoyable is something that we strive to achieve every day. It is all thanks to our ambassadors especially our personal butlers who were able to provide you with a genuine “Cousu Main” service, known as the service from the heart. We are very sorry to hear that you got ill on your last few days by glad to read the appreciation of the service that was provided to you on this occasion. We hope that you will be able to fully experience the Sofitel Bali on your next stay. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
We were very pleased during our stay at Sofitel Nusa Dua in June 2019. The room was excellent, the customer service were great. The resort was well designed and we really enjoyed the facilities there. However, we were disappointed with the breakfast and the food at the beach. I guess we were expecting amazing food would come with Sofitel Brand. We have expressed our opinion to the management, and they were great at responding at it. They particularly made effort in giving us a call, offering us another meal at their buffet restaurant which we declined because we had to leave that day, at the end, they gave us a complimentary transport to the airport. We really appreciate the effort from the management in responding to our opinion about the food. Their attention and care had made a difference on the overall experience of our stay. We left with a good impression of the resort.
Dear shirleen, Bonjour! Selamat Siang! Thank you for sharing your feedback through Agoda page. It is truly a joy knowing that you had a pleasant stay with us at Sofitel Bali Nusa Dua Beach Resort. I truly regret knowing that the overall food quality was not up to your standards. Please rest assured as we have highlighted your remarks to our Executive Chef for their review. On the other note, I am glad that our team was able to resolve your concerns while you were staying with us. My team and I are looking forward to welcoming you back again to see the improvement that we have made by then. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
The true luxury lifestyle”
Sofitel is a new hotel in Nusa Dua area. The hotel was designed to fit both young and older people. All the rooms and villas were easily accessed even though you are handicapped. When you purchase the Club Milesime Room, it includes many complimentary such as free high tea, free wine tasting, free beverages from 10 AM to 10 PM. It is worth the price because you can enjoy may thing the hotel offered (dance classes, aquarobics, etc). I highly recommend this hotel if you are looking for a relaxation in luxury.
Great hidden Gem”
As someone from Maldives, I have experienced high end/top class guest relation services at different beach resourts. I must say the Sofitel Nusa Dua can easily compete with other best resourt around the globe. I loved the room, restaurants, the great big awesome pool, concierge services and almost everything. Everyone greet with a smile. The location is very well secured. Cons: 1) water pressure us low.
Dear Ali, Bonjour! Selamat Siang! Thank you for sparing us some of your precious time to publicly share your Magnifique experience on Agoda. We are extremely grateful to receive such an honest and wonderful review from a valued guest like you. And we are especially delighted to know that the Cousu Main and genuine service rendered by all our Ambassadors has left a positive impression on you. We took note of your constructive remarks regarding the water pressure and our Engineering team have already taken some actions to fix it. We look forward to crafting more Magnifique Experience for you at Sofitel Bali Nusa Dua Beach Resort. Best Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Rest & Relaxation”
My parents & I came to Bali for a birthday trip. We stayed at various different hotels (Tunjung Mas Bunjulows & Harris Hotel) throughout Bali, Denpasar during our trip but Sofitel exceeded my level of expectations. The room was of fair & decent size, with a gorgeous bathroom. Our toilet room reeked of previous urine - which was UNACCEPTABLE - but we were leaving the next day so we did not notify housekeeping. In addition, the resort is great & grand in design. Staff was very helpful, courteous & respectful (I got lost a few times). Although check out is at 12pm, our flight wasn't until 6:30pm, the hotel provided us a spare room to change & get ready at before our flight back home. Excellent customer service & definitely a bonus before leaving for a 24 hour flight ahead! Overall, I would come back to Sofitel in the future!!
Clearly not a place for Beach”
I will start with the negative sides as most of the people would be seeking those information: - Overall Bali is not a great place for Beach. The Sofitel Nosa Dua is the perfect example of a beach you can find on the island: poor colors of the water, low visibility and high tides. We even encountered some jelly fishes. - The Sofitel lacks of Sport activities. Only a fitness room is proposed. There are few water activities proposed on the beach but you will have to walk a bit to find them (do not hesitate to bargain the price) On the bright side: - Amazing Bedding, I haven't slept so well for ages ! - Very good quality of the staff - Great Swimming pool and spa I definitely suggest the Sofitel for a stay but i will probably not go back to Bali as there are better places in Asia to see.
Wow wow wow wow wow”
The resort was absolutely beautiful! Amazing design around a huge lagoon pool with heaps f tropical plants. We had the pool access room and highly recommend it. The room itself was fantastically designed, with an open concept bathroom (that can also be private), great flatscreen tv with plenty of channels, great amenities (shampoos and body wash etc were good quality), and of course a wonderful view of the lagoon itself. I highly recommend club millesime. We had breakfast there twice of our four mornings, as its nice and quiet when you feel like avoiding the hustle and bustle of the main buffet. They have a high tea 3pm-5pm and tapas 5:50-7:30pm. We actually never went out for dinner because the tapas filled us up enough. They also have a cocktail each night and plenty of wine for free during tapas. All day you can order whatever drinks you like including soft drinks, ice teas, coffee, tea, fresh juices and smoothies. This saved us a lot of money as the prices throughout the hotel are actually really quite expensive (approx. $6 AUD for a coke. The pool table in the club was also great, and although we never used it there is a private pool for club members too. Finally I want to complement the staff who were so welcoming and friendly. The club staff were particularly amazing, as they were so attentive and you never had an empty drink, same as the CCC staff. The lobby staff are great too. My one recommendation to Sofitel is to provide an activities list for the upcoming week to all visitors. They had aqua aerobics and pool volleyball which was heaps of fun, but easy to miss if you weren't at the right place at the right time. Also adding yoga sessions on the beach in the morning would be great, or getting some kayaks? Overall an amazing resort!!!! I've been to quite a few five star resorts and this definitely tops them- I'm already looking to book another stay with them!!!
Good for families”
Nusa Dua Beach is the best since it’s not for locals. Sofitel is good for family and relaxation while others around are just like night clubs. However, this area in general is more expensive to dine or have any other service, but no other area is as luxury and fabulous as Nusa Dua.
Dear Suliman, Bonjour! Selamat Siang! Thank you for sharing your insights towards Sofitel Bali Nusa Dua Beach Resort on our Agoda page. We are truly delighted knowing that our guest could thoroughly enjoy their stay in our resort and found it up to their expectations. On the other note, I regret knowing that you found our F&B prices are expensive, as we have done some comparison with our competitor hotels around Nusa Dua area as well. I hope this did not fluster your experience much for coming back to our resort and we are looking forward to see you again, in not too distant future. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
They rolled the red carpet for us.”
Got lucky and chosen as guest of the day there. This is a resort where you need to stay for at least a couple days to enjoy their amenities. If it's your first time in Bali and you want to explore and have only a couple of days, I wouldn't recommend this place because Nusa Dua is a little out of the way. Other than that, this resort is 10 out of 10.
Dear Valued Guest, Bonjour! Selamat Siang! We very much appreciate the high rating you gave to your recent stay at the Sofitel Bali Nusa Dua Beach Resort. It is always a pleasure to receive positive feedback and I will be happy to share it with our teams. I am sure that your review will serve as an encouragement to all of our Ambassadors. Thank you again for sharing your holidays with us, we hope to see you again soon for another Magnifique Journey in Bali. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Good New Hotel”
Sofitel is luxury hotel in Nusa Dua, it's a new hotel, so all the properties is still new. Anyway, if you travelling with young children, they have Kids Club, but in one day, you only can enter one time, for max 4 hours. So if you pickup your child, you cannot use the facility anymore for free. Of course you can if you want to pay extra 75,000/hour.
We are coming back again”
We absolutely loved our time at Sofitel. The hotel is beautiful, located on a private beach and has happy hour every day at a pool bar- what more do u need. The staff were amazing and took care of us so well. The room was amazing. The breakfast was great with lots of selections. There are shuttles to take u to Bali collection to get a massage. We are coming back for sure and staying as long as possible. Loved it and would recommend for anyone so wants to enjoy a beautiful resort, food, pools, beach and cheap drinks.
Its perfect, awesome hotel”
Sofitel Nusa Dua Beach Hotel its perfect hotel to spend your holiday with family, they have a nice pool, nice beach and also the room and the other facilities. I reccomend to stay at pool side room it was so comfortable and easier to get inside the pool and the have more private pool than the other room. Its good for kids and a couple who like to enjoy their stay.
superb stay at sofitel”
We were extremely satisfied with our stay at Sofitel Bali. They gave us a surprise by choosing us to be their 'guest of the day', which they took care of our checkin process at the executive club. Also they gave us free access to enjoy the afternoon tea and wine tasting. The bedroom was nicely design and we love the bathroom too! The pool was super and the beach was private enough for you to play on. Overall, It's a well recommended hotel to stay during your stay in Bali.
Lovely stay ”
We've just stayed at the Sofitel for 3 nights following a longer stay in Seminyak. The hotel is beautiful, the pools and beach are both perfect. We strongly recommend the Sunday Brunch at the hotel, 699k RPH each for unlimited food and alcohol. The food was incredible and the service matched this. Also try the chicken burger from the pool bar. Don't be afraid to go out and explore, the 'Bali Collection' was a £1 uber ride away and has a huge amount of affordable restaurants and shops. Although Nikki beach is now closed the hotel use the area for their own 'beach club' we also had a great day there. Overall, Perfect hotel for couples or families!
Dear Valued Guest, Bonjour! Selamat Siang! Thank you very much for reviewing Sofitel Bali Nusa Dua on Agoda. We are glad to know that we, once more, were able to amaze you with the product and services we offered at Cucina. It is great to see that you enjoyed our selection of food and beverages we offered during our Sunday Brunch. But above all, we are excited to know that you had a well spent brunch with us and knowing that it was up to your expectation and more is truly rewarding. We thank you for your visit and definitely look forward for your return. Best Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
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