Sofitel Bali Nusa Dua Beach Resort
Sofitel Bali Nusa Dua Beach Resort
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"The staff In particular, were very good, very excellent."

Robert

|

April 20, 2018

Luxury King Pool Access Club Millesime - Exterior view Sofitel Bali Nusa Dua Beach Resort
Luxury King Pool Access Club Millesime - Exterior view
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Lobby Sofitel Bali Nusa Dua Beach Resort
Lobby
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Interior view Sofitel Bali Nusa Dua Beach Resort
Interior view
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Swimming pool [outdoor] Sofitel Bali Nusa Dua Beach Resort
Swimming pool [outdoor]
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See map Sofitel Bali Nusa Dua Beach Resort
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Excellent
Location
8.6
See all 41 photos Sofitel Bali Nusa Dua Beach Resort
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What guests are saying:
Will recommend this hotel to all loving and honeymoon couple.
Prakash from Singapore
Couple
This place was very swag. It had all the bells and whistles as you would expect at a high end resort. The staff In particular, were very good, very excellent. The food at the buffet at breakfast and dinner, very excellent! Great choices and well cooked.
Robert from Australia
Couple
Good, Big Room!
Jessica from Philippines
Couple
Really in love to stay in this beautiful hotel .. so in love with the pool bar and beach and staff is so attentif and fast response .... looking forward to coming back here 💕
iro from Indonesia
Solo traveler
no comment at all
lulu from Indonesia
Family with teens
I went there for a wedding. The room we got is in the corner. its quite big and nice. Overall the room and the facilities are nice. the only thing i don't like is how far I have to walk from the room to the beach or the pool :) it shows how big is the resorts.....
reza from Indonesia
Couple
no comment at all
lulu from Indonesia
Family with teens
Love the hotel, the staffs were very helpful & friendly. Great breakfast spread, always seem to eat to much at breakfast. Very relaxing atmosphere.
Antony from Indonesia
Group
i can't comment about this hotel because this hotel is very perfect
rinaldo from Indonesia
Couple
Everything is great. Loved the pool n bar on water in particular. Just don’t understand why every midnight someone rang our door bell. Very disturbing.
Hongyu from Australia
Family with teens
Newly renovated

Sofitel Bali Nusa Dua Beach Resort

Excellent location
What's nearby?
Excellent
From 833 reviewsSee what guests said
8.5
/
10
Excellent room comfort and quality
8.9
Recommended by 85% of guests
Value for money8.0
Distance to city center10.8 km
Location rating8.6
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport8.3 km
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.9
Excellent
Room comfort & quality
13 travelers are looking at this property right nowBook now before it's too late!
Executive Villa
Executive Villa
...
  • Room size: 88 m²/947 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Prestige Suite 1 King Bed
Prestige Suite 1 King Bed
...
  • Room size: 120 m²/1292 ft²
  • Balcony/terrace
  • 1 king bed
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Luxury King Pool Access Club Millesime
Luxury King Pool Access Club Millesime
...
  • Room size: 48 m²/517 ft²
  • Pool view
  • 1 king bed
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Luxury Twin Plunge Pool
Luxury Twin Plunge Pool
...
  • Room size: 48 m²/517 ft²
  • Pool view
  • 2 single beds
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Luxury Club with Twin Beds
Luxury Club with Twin Beds
...
  • Room size: 48 m²/517 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Luxury King Plunge Pool
Luxury King Plunge Pool
...
  • Room size: 48 m²/517 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Luxury King Bed Sea View
Luxury King Bed Sea View
...
  • Room size: 48 m²/517 ft²
  • Ocean view
  • 1 king bed
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Luxury Lagoon View
Luxury Lagoon View
...
  • Room size: 48 m²/517 ft²
  • Lagoon view
  • 1 king bed
Enter dates to see prices
One-Bedroom Villa with Private Pool (3 Adults)
One-Bedroom Villa with Private Pool (3 Adults)
...
  • Room size: 88 m²/947 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
One-Bedroom Villa with Private Pool
One-Bedroom Villa with Private Pool
...
  • Room size: 88 m²/947 ft²
  • Balcony/terrace
  • 1 super king bed
Enter dates to see prices
Have a question for Sofitel Bali Nusa Dua Beach Resort?

What people love about the property

  • "Will recommend this hotel to all loving and honeymoon couple."

    Rajendran

    |

    March 13, 2018

  • "Love the hotel, the staffs were very helpful & friendly."

    Antony

    |

    March 7, 2018

  • "It is a nice & easy journey from the airport too."

    Natalie

    |

    February 20, 2018

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More about Sofitel Bali Nusa Dua Beach Resort

More about Sofitel Bali Nusa Dua Beach Resort

"Its quite big and nice."

reza

|

March 16, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Indonesian cuisine
Indonesian cuisine
Caviar Cafe
7.2 km Indonesian, Seafood
Warong Miyabi
7.8 km Indonesian, International
Asian cuisine
Asian cuisine
Indian Dhaba
1.1 km Asian, Indian, International
Sports Bar
1.3 km Asian, Australian, Bar
Chopstick Restuarant
1.6 km Asian, Chinese
European cuisine
European cuisine
gorgonzola
7.2 km European, Italian, Mediterranean
Nanny's Pavillon, Kuta
9.8 km European, Italian

What they offer

"The rooms were clean and the air conditioning fantastic."

Toby

|

April 10, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (833)Booking.com Reviews (757)
8.5
/
10
Cleanliness8.6
Facilities8.9
Location8.6
Room comfort and quality8.9
Service8.6
Value for money8.0
Provided by verified guests of Agoda
All languages
All guests (833)
All room types
Showing 640 verified guest comments
12345
8.0
Excellent
Timotius from Indonesia
Couple
Luxury King Room
Stayed 1 night in November 2018
full access pool”
We were surprised with the other side of our room! there was another door connected to the pool... love the ambience because there was so many plants and lot of shades area... thank you Sofitel Nusa Dua
Reviewed November 03, 2018
9.2
Exceptional
Laurence from Australia
Solo traveler
Luxury Twin room
Stayed 3 nights in October 2018
Nice resort lovely location ”
Very expensive
Reviewed October 09, 2018
Dear Laurence, Bonjour! Selamat Siang! Thank you for sharing your feedback online on Agoda. I am thrilled to see the high rating you gave towards your recent stay with us. Knowing that you found our resort up to your expectations makes us glad. Indeed, we are located in Nusa Dua area where the atmosphere is a bit calmer than Seminyak and Kuta area. It is the best place if you want to escape from the hustle bustle of Bali. Once again, we are glad you could enjoy your stay and we look forward to seeing you again in not too distant future. Best Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Responded October 11, 2018
Sofitel Bali Nusa Dua Beach Resort
8.8
Excellent
Yuky from Indonesia
Solo traveler
Prestige Suite 1 King Bed
Stayed 1 night in September 2018
Can get better value and experience somewhere else”
This hotel was not up to my expectation. The room that I had was a premier suite but I could stay at somethere else with better value. Unless you stay at their regular room the suite is not worth it in my opinion. The room is not clean enough especially the bathroom, most likely because the room is too dark which makes cleaning up difficult for the staff. Another minus is their beach. It was messy in my opinion, felt like everything is compressed together. I could even see some outsiders selling accessories and handicrafts on the beach floor and the security did not seem to care much. Anyway the staff and service is quite good though at the reception and executive lounge.
Reviewed October 02, 2018
5.6
John from Australia
Family with young children
Luxury King Room
Stayed 9 nights in September 2018
Above average”
Service was really poor, very poor experience
Reviewed September 25, 2018
Dear John, Bonjour! Selamat Siang! We appreciate your time to share your feedback through Agoda. I was sorry to read that your stay was not up to your expectations. As a team who are aiming to improve the service and facilities within our resort, we would really appreciate to have more details from your latest stay with us. It is great to receive more constructive feedback from our guests, so we can share it with the team and the management team to deliver the better service to every guest. Once again, thank you for taking your time to comment for Sofitel Bali Nusa Dua Beach Resort. We really hope to have the opportunity to welcome you back again to our resort and experience a real Magnifique journey from Sofitel. Best Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
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Sofitel Bali Nusa Dua Beach Resort
8.4
Excellent
Garry from Indonesia
Couple
Luxury King Room
Stayed 2 nights in September 2018
Nice hotel with good facilities”
Stay here for our honeymoon, the hotel itself is massive with great pool and private beach access eventhough Nusa Dua beach is not great for swimming. Our room was spacious and clean as expected, it’s just unfortunate their complimentary activities are limited to certain days for different activities.
Reviewed September 22, 2018
Dear Garry, Bonjour! Selamat Siang! Thank you for choosing us for your honeymoon stay at Sofitel Bali Nusa Dua Beach Resort. We really appreciate that you have shared your positive experience about your recent stay with us. It is our pleasure to read that you enjoyed the facilities and services provided by our resort, especially the room, pool, and the direct access to the beach. Once again, thank you for choosing our resort and we are much looking forward to welcome you back again in our resort, for another Magnifique journey with us. Best Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Responded September 27, 2018
Sofitel Bali Nusa Dua Beach Resort
4.8
Hasty from United States
Family with teens
Luxury Twin room
Stayed 1 night in September 2018
3 star hotel for Sofitel ”
Very bad service
Reviewed September 21, 2018
Dear Hasty, Bonjour! Selamat Siang! Thank you for taking your time giving us rating and feedback via Agoda. We regret to learn that your stay was not up to your expectations, especially the services. I have shared your remarks with the teams though I actually hope you could be more specific so that we can take accurate measures to address the issue. Nevertheless, I thank you for sharing your feedback with us and I hope you would be kind enough to give us another opportunity to serve you better in the future. Best Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Responded September 27, 2018
Sofitel Bali Nusa Dua Beach Resort
6.8
Good
Mark from United States
Family with young children
Luxury Twin room
Stayed 3 nights in September 2018
Good”
Staff not great. Nice property & rooms.
Reviewed September 17, 2018
Dear Mark, Bonjour! Selamat Siang! We appreciate the time you spent reviewing your recent stay at the Sofitel Bali Nusa Dua Beach Resort on Agoda. I was sorry to read that your experience was not up to your expectations. As a team, and with the aim of improving our services and facilities, we would really appreciate to have more details from your stay. This would help us much to improve in the future. Indeed, it is always helpful to receive constructive feedback. I can then share it with our teams and their leaders to encourage them re-think and better their services and offers. We hope to have the opportunity of welcoming you back soon at our resort to make you live, this time, a magnifique journey with us. Best Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Responded September 27, 2018
Sofitel Bali Nusa Dua Beach Resort
9.6
Exceptional
monsicha from Thailand
Family with teens
Prestige Suite 1 King Bed
Stayed 2 nights in August 2018
Nice place”
Nice place, cleanriness, staff very friendly
Reviewed August 29, 2018
Dear Valued Guest, Bonjour! Selamat Siang! Thank you for expressing your thoughts of the Sofitel Bali Nusa Dua Beach Resort online. We are pleased to learn that you could really enjoy your stay with us. At Sofitel, we always strive to exceed our guests’ expectations and knowing that we have once more succeeded in achieving that is greatly rewarding. We very much look forward to welcoming you back for another Magnifique Journey with us. Best Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Responded September 12, 2018
Sofitel Bali Nusa Dua Beach Resort
5.6
Shulamite from Singapore
Couple
Luxury King Room
Stayed 2 nights in July 2018
Disappointing”
The room was not ready for check in though I arrived in hotel at 3:30 pm on day of check in. On top of that, the check-in staff was busy trying to sell the hotel's massage package , as well as the hotels' breakfast and dinner buffet. Finally when we got the room key, a trainee accompanied us to the room but she was walking so slowly and we ended up walking infront of her. Comparing to many hotels I stayed in Bali, the professionalism and courtesy of the staff is below standard!
Reviewed August 18, 2018
Dear Shulamite, Bonjour! Selamat Siang! Thank you for posting a review on Agoda following your recent stay at Sofitel Bali Nusa Dua Beach Resort. I regret much to read that your stay was slightly flustered due to the room readiness upon your check in. I have brought this matter up to our Executive Housekeeper for his immediate follow up. AT Sofitel, we do take every guests’ feedback seriously and we thank you for sharing this with us. We hope you will be kind enough to grant us another chance to serve you better in the future and show you what a Magnifique Journey truly is. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Responded September 04, 2018
Sofitel Bali Nusa Dua Beach Resort
6.4
Good
Susan from Australia
Family with teens
Luxury King Plunge Pool
Stayed 9 nights in July 2018
Very Disappointed”
This is our 15th visit to Bali and we have stayed in most of the 5 Star hotels and would have to say this was the most disappointing. We found that that the staff in many cases seemed like they were training there English was poor, we waited a long time for food and drinks and on many occasions what we ordered was not delivered. The hotel notified us that they were having a 3 day wedding but failed to tell us that the wedding would take priority over most of the resort which also involved a DJ with loud doof doof music blasting most of the day which certainly cleared most of the guests that were relaxing by the pool prior to the 5 hour party. The guests then partied into the night on both the Friday and Saturday night yelling out in the hallways in the early hours of the morning and waking us on several occasions. We were not the only guests unhappy with the situation everyone was complaining by the pool. Needless to say we wont be back or recommending the hotel.
Reviewed July 17, 2018
8.8
Excellent
lucy from Indonesia
Family with young children
Luxury King Room
Stayed 3 nights in July 2018
Excellent”
Always loving the big pool and private beach. Food is expensive, but the good thing is you can always bring food from the outside. Room is nice, big & modern, but the biggest problem is water pressure that causing inconsistent water temperature (shower water can be very hot & then cold).
Reviewed July 14, 2018
Dear Lucy, Bonjour! Selamat Siang Many thanks for sharing your thoughtful review regarding your stay at Sofitel Bali Nusa Dua . We appreciate the positive comment you shared with us especially about our comfortable room as well as our stunning pools. We are delighted you could enjoy your stay thoroughly. We all look forward to welcoming you back at the very soon. Best Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Responded August 01, 2018
Sofitel Bali Nusa Dua Beach Resort
8.4
Excellent
Shelby from United States
Couple
Luxury King Plunge Pool
Stayed 5 nights in June 2018
Not for Couples”
So I should start by saying that I never write reviews, especially bad ones. However, I read at least 1000 reviews before booking where we would honeymoon and I would like to help anyone else looking for the same reason. The facilities and staff at this hotel are nothing short of amazing, the rooms are fantastic and the food is delicious. Here comes the but... Our entire honeymoon was overshadowed by poorly behaved children EVERYWHERE. When we went to breakfast and it was complete mayhem, just tons of families and babies screaming we expected as such from a large resort where you can opt to buy breakfast. We did not expect it at the beach, at the bars, at the "intimate restaurants". We went to the swim up bar just to have some alone time and each time we went to the bar area there were small children unattended screaming and playing. Listen, I try to coexist, but there were 1000 kids activities and children designated areas.
Reviewed July 06, 2018
Dear Shelby, Bonjour! Selamat Siang! We very much appreciate the time you spent for reviewing us online on Agoda. It delights us to have you celebrated your honeymoon with us. However, knowing that it did not happened as how you have expected it to be truly saddened us. Please rest assured that your feedback has been shared with the relevant department for immediate measures. Again, we look forward to welcoming you back in the near future. Kind Regard, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Responded July 20, 2018
Sofitel Bali Nusa Dua Beach Resort
8.0
Excellent
defry from Indonesia
Family with young children
Luxury Twin room
Stayed 4 nights in June 2018
nice hotel ”
nice hotel, very clean, excellent facilities
Reviewed July 04, 2018
9.2
Exceptional
Daniel from Indonesia
Family with young children
Luxury Twin room
Stayed 3 nights in June 2018
Holiday with Family”
Sofitel has a beautiful view.big pools, Clean rooms, and great breakfast, I stay for 3 night its a great experience. Sofitel have a great restaurant i like the italian restaurant and asian too its 4 star from 5 star rating from me for the two restaurant
Reviewed July 02, 2018
9.2
Exceptional
John from Ireland
Family with young children
Luxury Club with Twin Beds
Stayed 3 nights in June 2018
Exceptional”
The staff at the pool side bar were very slow and one in particular was quite arrogant and rude to me. I must have waited almost 15 minutes standing at the bar waiting to order a drink. The staff completely ignored me and at one stage, bar man said he was too busy and I need to wait. Otherwise all other staff were exceptionally nice and helpful.
Reviewed June 27, 2018
Dear John, Bonjour! Selamat Siang! Thank you for sparing your time to write a review online on Agoda following your recent stay at our property. We are delighted to read that the genuine service from our ambassadors could remain greatly on your memories up until now. However, we noted your remarks in regards of the service at the pool bar. Rest assured as your feedback has been shared with our Director of Food and Beverage for his immediate actions. We are elated to welcome you back for another exceptional holiday in Bali. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Responded July 03, 2018
Sofitel Bali Nusa Dua Beach Resort
9.2
Exceptional
Emma from Singapore
Group
Luxury Twin room
Stayed 4 nights in June 2018
Great hotel, staff and location”
I have to say I love this resort, this was my second time there. Love the rooms, the location, the food and the friendly staff. We also did the boot camps and Yogi was great as our instructor. I do however think the service suffered a little over the long weekend with the public holiday compared with my last, off season visit, breakfast seating was a bit chaotic and we had to chase getting the mini bar refilled. Would love to get the water temp sorted so my shower would stay the same for the duration and the large overhead shower heads need to be cleaned so they don't spray all over the bathroom! Also the free wifi was very sporadic, nice if you don't want to be found! All minor issues and I absolutely will stay here again.
Reviewed June 19, 2018
Dear Emma, Bonjour! Selamat Siang! Thank you for sparring your time to write us a review online on Agoda following your recent stay at our property. What a great review! Being loved by our guest is something that we always want to hear. Thank you for highlighting our boot camp and we are thrilled that you were very impressed. I am sure that our recreation team especially Yogi will be very pleased to receive your kind words. We are happy to receive your constructive feedback and rest assured as it has been relayed to our team accordingly for some improvement actions. We are elated to welcome you back in the nearest future. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Responded July 03, 2018
Sofitel Bali Nusa Dua Beach Resort
9.2
Exceptional
Maya from Indonesia
Family with young children
Luxury King Room
Stayed 3 nights in June 2018
Very nice hotel for family with kids”
The hotel contacted me couple days before our stay to offer if we need extra bed for our kids. It is a complimentary bed and they made sure the bed and the room is ready before our arrival. Kids club is also very clean and there are many activities that made our kids love to stay there. Room is overall very nice except that we notice some dust underneath the bed. Overall is a very nice hotel.
Reviewed June 14, 2018
Dear Maya, Bonjour! Selamat Siang! We are glad to have a chance in accommodating you and your family during your trip In Bali and thank you for sharing it online on Agoda. We are extremely happy to read that your overall stay was very impressive. It is indeed true that At Sofitel, we would love to ensure that you are accommodated even prior to your arrival. I will not miss to share your kind words to the team as I trust that they will very much encouraged. We are looking forward to welcoming you back very soon. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Responded July 03, 2018
Sofitel Bali Nusa Dua Beach Resort
9.2
Exceptional
inneke from Indonesia
Couple
Luxury King Pool Access Club Millesime
Stayed 5 nights in June 2018
Always coming back”
Loving the room, the service, the staff and the reasonable prices for the drinks. Gym too small for this property, 5 ppl in it already crowded. Breakfast need variety/changes every 3 days maybe so when guests stay more than a week, won’t feel bored.
Reviewed June 10, 2018
10.0
Exceptional
Ann from Singapore
Family with young children
Luxury King Pool Access Club Millesime
Stayed 3 nights in June 2018
The Service is Superb ”
This is our first time in Bali and we’re sl glad to have chosen Sofitel. Bali is clean over-all and so as the property. Club Millesime is best for couples and if you have kids who’d like kids club. It’s all worth the extra pay. I love the pool access rooms but most of all the service is incomparable. I will highly recommend this hotel and will surely be back with my children. My kids cried when we’re leaving the property. The stay, food, location, service are amazing and I will look past the construction for all these. :)
Reviewed June 05, 2018
9.6
Exceptional
Martiny from Indonesia
Couple
Luxury King Room
Stayed 4 nights in May 2018
Nice 5* Hotel”
Room very comfy, beach and pool are excellent
Reviewed May 28, 2018
Dear Martiny, Bonjour! Selamat Siang! We very much appreciate the high rating you gave to your recent stay at Sofitel Bali Nusa Dua Beach Resort. It pleases us to learn that your stay was nothing but a satisfying one and that we were able to meet all your expectations throughout your holiday with us. Thank you once more for choosing our resort and we hope to see you again soon Sincerely, Sylvain Padeloup General Manager Sofitel Bali Nusa Dua Beach Resort
Responded June 13, 2018
Sofitel Bali Nusa Dua Beach Resort
12345
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