Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel is a distinct addition to Dubai and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Enjoy more possibilities on your vacation at Sofitel Dubai Downtown Hotel, with its convenient location just 630 m from the Burj Khalifa.
Enjoy all that Sofitel Dubai Downtown Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Dubai is made even more convenient with the taxi, car hire and shuttle services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Sofitel Dubai Downtown Hotel.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Sofitel Dubai Downtown Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, bottled water and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Sofitel Dubai Downtown Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Sofitel Dubai Downtown Hotel including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
Fill your days with the array of activities and facilities offered at Sofitel Dubai Downtown Hotel. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
At Sofitel Dubai Downtown Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room.
Around the property
Don't spend all your time inside while in Dubai! Be sure to visit The Dubai Fountain located 830 m away, an item on every checklist of those who travel to Dubai. Find that special item or souvenir that will commemorate your trip to Dubai at The Dubai Mall located 1.1 km away.
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/617230/-1/49e8abb40ef313ccec63dcf975d828bf.jpg?ca=8&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/617230/-1/69059946578193313406598eca812979.jpg?ca=8&ce=1&s=98x98&ar=1x1)
Great Location, Facilities and Fantastic Staff”
I have been coming to Dubai for the last 10years and stayed at many Hotels but Sofitel Downtown and the one at JBR is by far the best one in terms of the Room layout, Facilities and location at both spots. I would also like to mention that your employee Meru at Sofitel Downtown was fantastic, very professional and helpful and made our stay a lot more pleasant with her assistance at all times. You need to hire more staff like Meru. I believe she is from Kazakhstan.
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Excellent stay”
Everything in Dubai is expensive, but if you can afford this hotel, don't think about it - just book it! Excellent modern hotel, with more-than-amazing views of Downtown Dubai and Burj Khalifa. Location great as well - close metro station and short tunnel walk to Dubai Mall and Burj Khalifa. And as a bonus, they were nice to let me in the room at 9AM after red-eye-flight. Great staff!
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Excellent hotel.. superb customer services”
Hotel location is number 1.. next to dubai mall train station (2 min walk only).. clean hotel, they clean the room twice a day without calling them.. staff are very friendly.. i was guided by a good lady called "Ruby" from day one the staff will never forget your name and they will come to ask you if you need anything whenever they see you walking in the lobby.. staff will always walk you to the hotel resturant, lounges, taxi if you are leaving, swimming pool area. Basically they will never let you go by your own by directing you only (always escort you to the places you are for).. this is top services that we would like to see everywhere.. thanks sofitel staff for making my trip exciting
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Dear Mr. Nasser, I appreciate you for taking the time to write a review and for choosing to stay with us. It’s great to hear that you had a pleasant and enjoyable stay with us. Its a great honor to have you with us and we are really grateful. We hope that we can welcome you back to Sofitel Dubai Downtown again soon for another relaxing stay. Sincerely, Your Sofitel Dubai Downtown Team
Brand new,atractively furnished hotel.”
Very comfortable hotel with a great breakfast,very attentive staff and a fabulous pool with heart stopping view of the Burj Khalifa.Our room was very smartly appointed with plenty of cupboard space and room for 2 suitcases to be accessed.It had a comfortable bath, good wifi and coffee machine.We stayed once and then returned to Dubai 3 weeks later and chose to stay there again.It was an easy covered walk to the Dubai Mall,the metro station and we had a good view of the water fountains.I would like to especially mention the chief concierge, Devanand who who put himself out to help us in a tricky situation.
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Over priced - especially during Dec end”
We made a booking in this hotel especially because the hotel is close to Burj Khalifa and hence, we thought it would be convenient with a young child to watch new year fireworks from the open air pool there. Before making the booking we had checked this from the staff over a call and paid a handsome amount to stay in the hotel for 2 nights (30th and 31st Dec). All of it with the objective of letting us enjoy the fireworks from the comfort of hotel in less crowd. To our huge disappointment, the hotel had a new year party in the pool area on 31st evening, and in the morning we were told that hotel guests enjoy free entry there while in the evening, the entry was denied saying that it is paid! We argued mentioning that if they had told us before, we probably would not have stayed there (paying the crazy amount) and would have just paid to get access to the party (which was at least 4 times less). They didn't listen and thankfully, my husband booked a table in one of the restaurants in Dubai Mall and we could enjoy amazing view comfortably from there. However, we felt that there wasn't a need to stay in this hotel then and we could have stayed in another decent hotel at may be one third the price, booked a table in the restaurant at Dubai Mall and it would be the same experience in one third the price. We raised it to the manager while checking out and she was the only good thing in this whole experience at Sofitel. She listened to us and offered us to waive off somethings and also offered a better rate whenever we visit the hotel next (if at all we do now!)
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Fantastic Staff”
We were greeted by Stella at reception and she was fantastic, very helpful and professional. We felt very welcome and she went out of her way to accommodate our requests. Please convey my sincere thank to her. Her professionalism is a credit to your organization and I will highly recommend the Sofitel chain to all my Business partners and contact when they visit Dubai
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Great location”
I stayed at his hotel during the low season of Jun when the pricing was considerably cheap making excellent value for money, The hotel location is within a walking distance from Dubai metro station and Dubai mall. Except for the bed, the rests were excellent. I found the spring bed wasn't comfortable.
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Dear Guest, Thank you for taking the time to share your feedback following your stay with us at Sofitel Dubai Downtown and highlighting experiences that particularly impressed you such as the excellent location, and the value for money. Our guest satisfaction remains our top priority and I apologize for the inconvenience experienced. We are looking forward to welcoming you back to the Sofitel Dubai Downtown in the not so distant future. Sincerely, Your Sofitel Dubai Downtown Team
Great employees who focus on customer service. Thanks to Aziz, Anand, Arif, Baskar, housekeeping ”
Sofitel os very conveniently located, great location, great staff, value for money. My special thanks to Aziz, Anand, Arif, Baskar, housekeeping team for making our holiday a perfect one. Will definitely return to sofitel in my next dubai visit.
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Dear Guest, We really appreciate your time for sharing with us your over all experience. Specially mentioning the names of our ambassadors, we will definitely share it with the team. We are very happy to know that you enjoyed the stay with us. We are looking forward to welcoming you back for another wonderful stay. Sincerely, Your Sofitel Dubai Downtown Team
Exceptional”
We highly recommend this hotel. The staff are very accommodating. The location of the hotel is just across the metro station and dubai mall. They also made some surprises for my birthday. Thank you, Sofitel ❤️🙏
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Dear Guest, We thank you for taking the time to write a positive review and for choosing to stay with us. It’s nice to hear that you had a pleasant and enjoyable stay with us and we hope that we can welcome you back to Sofitel Dubai Downtown again soon for another relaxing and magnifique stay. Sincerely, Your Sofitel Dubai Downtown Team
Surprisingly Good ”
This hotel is Very well located...Very Nice restaurants around it...the room setup is Very wise and pleasant...the staff is super friendly And helpful...the price is Quite reasonable In such Wonderful location...i am currently enjoying this spacious studio room...I Will Definitely choose this hotel again when i back Dubai.!!!
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Convenient location, clean, friendly staff”
Great location, 5 mins walk to sky train, 10 mins walk to Dubai Mall & Burj Khalifa. Room was spacious n clean. F&B was good. The only complaint was joining the hotel group tour called "Planet" to the desert safari. The tour driver was very unfriendly n he drove rough during the whole journey. Some of us feel motion sickness. And the ATV we ride at the desert was not in good condition n we have to ask few times for refreshments which was included in our tour package. Unpleasant experience with "Planet"
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Dear Guest, Thank you for your feedback. We deeply regret to learn of your disappointment with what you have experienced while staying with us. I can understand your frustration and I would like to assure you that the issues highlighted in your constructive feedback have been taken seriously in consideration by us to ensure adequate corrective actions would be taken to improve our product. We all look forward to welcoming you back to the Sofitel Dubai Downtown in the not so distant future. Sincerely, Your Sofitel Dubai Downtown Team
Best staff, very professional and hospitable ”
One of the best hotels I stayed in. Ideal location, easy access to dubai metro with only 100 meter away access, tunnel access to Dubai mall, stone throw away from Burj Khalifa and fountain. Hotel itself is very clean, staff were superior ...
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Dear Guest, I appreciate you for taking the time to write a review and for choosing to stay with us. It’s great to hear that you had a pleasant and enjoyable stay. We hope that we can welcome you back to Sofitel Dubai Downtown again soon for another relaxing stay. Sincerely, Your Sofitel Dubai Downtown Team
Will definitely stay again”
My fiance and I loved our time spent at the Sofitel Downtown. The staff were extremely attentive and friendly. The views are stunning and the can't beat the location. We can't wait to come back and stay here again.
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Great hotel”
I love this hotel especially with their service; Wilson (the bus driver) and the Indonesian Bellman didnt get his name. But their service are remarkable!! Will definitely stay here again when we visit dubai next time. Although walking to the mall will take around 15 - 20 mins depending how fast you walk.
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Dear Guest, Thank you very much for sharing with us your positive review and for mentioning Wilson and our Bellman, we will definitely share this good news to the team. We are looking forward for another magnifique stay with us. Sincerely, Your Sofitel Dubai Downtown Team
One of the best I've stayed in”
Check in was a breeze. Room was crisp and clean. I like the Lanvin toiletries. However they're not friendly but strict on check out time. No free late check out compared to other premier hotels in Dubai that I've stayed in before.
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Amazing, Wonderful, Perfect”
It was one of the best stay at all. The staff were very friendly. The location is amazing which is in the middle of the city. Very close to Dubai mall and Burj Khalifa. The food is international and everything is available. The internet is free of charge all over the hotel.
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Nice place to stay”
Good location, just next to the Dubai mall station! All the staff are very friendly, initiative and informative. They always carry lovely smiles and take initiative to approach the customers! Quick check in and check out! Really nice hotel to stay with!
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Good Location & Spacious Room”
The hotel is next to Dubai Mall metro station. There is a bridge taking 15 min walk to Dubai Mall. Suitable for family.
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Dear Mr. Kwan, Thank you for staying at Sofitel Dubai Downtown and for highly recommending the hotel. We are truly glad to hear that you were satisfied with your overall experience. We are looking forward to welcoming you back soon. Sincerely, Your Sofitel Dubai Downtown Team
Near dubai mall and metro station”
Pros: Very close to metro station which is very convenient, also close to the bus station where etihad coach drops off Convenient walk to Dubai mall Breakfast selection was decent Nice pool Cons: Water pressure in toilet is low, expect minimal shower pressure Overall: Would come back again.
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Another New Spot in Dubai”
I like the location as you can walk to dubai mall, easy access to Sheik Zayed Road . I was upgraded to a suite so love the toilettres in the suites and the bed is fabulous. Along with Nespresso machines in the rooms . For me these are the things that make me feel like at home so its perfect
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