Sofitel Dubai Downtown Hotel
Free Wi-Fi

Sofitel Dubai Downtown Hotel

Sheikh Zayed Road, Downtown Dubai, Dubai, United Arab Emirates, 126272
- View on map
Luxury King Room - Bed Sofitel Dubai Downtown Hotel
Luxury King Room - Bed
    Removed from saved list
    Lobby Sofitel Dubai Downtown Hotel
    Lobby Sofitel Dubai Downtown Hotel
    Interior view Sofitel Dubai Downtown Hotel
    Opera Suite-Living Room - Exterior view Sofitel Dubai Downtown Hotel
    See all 58 photos
     Sofitel Dubai Downtown Hotel

    Sofitel Dubai Downtown Hotel Reviews

    8.8
    Excellent
    /10
    (184 reviews)See what guests said
    10.0
    Exceptional

    "Excellent service and location"

    Sonia

    -

    November 25, 2018

    9.3
    Exceptional cleanliness
    Recommended by 89% of guests

    Things you’ll love about Sofitel Dubai Downtown Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Exceptional
    Location
    9.1
    See map
    Exceptional location
    Popular
    Nearby
  • Burj Khalifa620 m
  • Dubai Fountains830 m
  • The Dubai Mall1.09 km
  • Wild Wadi Waterpark10.39 km
  • Mall of the Emirates11.33 km
  • Dolphin Bay16.27 km
  • Aquaventure Water Park16.81 km
  • Dubai Marina Walk17.67 km
  • IBN Battuta Mall22.78 km
  • Gurunanak Darbar Sikh Temple24.71 km
  • Value for money8.1
    Distance to city center13.1 km
    Location rating9.1
    Nearest airportDubai International Airport (DXB)
    Distance to airport11.7 km

    Rooms available at Sofitel Dubai Downtown Hotel

    9.0
    Excellent
    Room comfort & quality
    1 King Bed Club Floor
    1 King Bed Club Floor
    ...
    • Room size: 53 m²/570 ft²
    • Lagoon view
    • 1 king bed
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 147 m²/1582 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Opera Suite-Living Room
    Opera Suite-Living Room
    ...
    • Room size: 90 m²/969 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Luxury 1 King Bed
    Luxury 1 King Bed
    ...
    • Room size: 49 m²/527 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Prestige Suite
    Prestige Suite
    ...
    • Room size: 83 m²/893 ft²
    • Country view
    • 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 63 m²/678 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Luxury King Room
    Luxury King Room
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Luxury Twin Bed
    Luxury Twin Bed
    ...
    • Room size: 49 m²/527 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Luxury Club Sofitel 1 King Size Bed
    Luxury Club Sofitel 1 King Size Bed
    ...
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Luxury Twin Room with Club Access and Burj Khalifa View
    Luxury Twin Room with Club Access and Burj Khalifa View
    ...
    • Room size: 53 m²/570 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Have a question for Sofitel Dubai Downtown Hotel?

    What people love about Sofitel Dubai Downtown Hotel

    • 10.0
      Exceptional

      "Sofitel os very conveniently located, great location, great staff, value for money."

      safinas

      |

      December 29, 2018

    • 10.0
      Exceptional

      "My special thanks to Aziz, Anand, Arif, Baskar, housekeeping team for making our holiday a perfect one."

      safinas

      |

      December 29, 2018

    • 9.6
      Exceptional

      "their service are remarkable!!"

      STEFANNIE

      |

      July 22, 2018

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Sofitel Dubai Downtown Hotel

    More about Sofitel Dubai Downtown Hotel

    9.6
    Exceptional

    "I love this hotel especially with their service;"

    STEFANNIE

    |

    July 22, 2018

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "Clean hotel, they clean the room twice a day without calling..."

    NASSER

    |

    February 20, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Arabic cuisine
    Arabic cuisine
    Nine7One
    1.6 km Arabic, Asian, Gluten Free
    Al Khayma at Dubai Marine Beach Resort
    4.0 km Arabic, Halal, Lebanese
    The Market Place
    4.9 km Arabic, Asian, Halal
    American cuisine
    American cuisine
    Ketchup Restaurant
    460 m American, Grill, Steakhouse
    Steaky
    930 m American, Steakhouse
    Baker & Spice
    960 m American, Cafe, Gluten Free
    Mediterranean cuisine
    Mediterranean cuisine
    The Kana Cafe
    1.9 km Mediterranean
    Level Seven
    2.4 km Mediterranean
    Baku Caspian restaurant and cafe
    5.7 km Mediterranean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Sofitel Dubai Downtown Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (184)Booking.com Reviews (2560)
    8.8
    /
    10
    Cleanliness9.3
    Facilities9.0
    Location9.1
    Room comfort and quality9.0
    Service8.8
    Value for money8.1
    All languages
    All guests (184)
    All room types

    Show reviews that mention 

    Showing 110 verified guest comments
    12345
    10.0
    Exceptional
    Syed from Malaysia
    Business traveler
    Luxury 1 King Bed
    Stayed 2 nights in March 2019

    Great Location, Facilities and Fantastic Staff”

    I have been coming to Dubai for the last 10years and stayed at many Hotels but Sofitel Downtown and the one at JBR is by far the best one in terms of the Room layout, Facilities and location at both spots. I would also like to mention that your employee Meru at Sofitel Downtown was fantastic, very professional and helpful and made our stay a lot more pleasant with her assistance at all times. You need to hire more staff like Meru. I believe she is from Kazakhstan.

    Reviewed March 23, 2019
    9.6
    Exceptional
    STEFANNIE from Indonesia
    Family with young children
    Luxury 1 King Bed
    Stayed 3 nights in July 2018

    Great hotel”

    I love this hotel especially with their service; Wilson (the bus driver) and the Indonesian Bellman didnt get his name. But their service are remarkable!! Will definitely stay here again when we visit dubai next time. Although walking to the mall will take around 15 - 20 mins depending how fast you walk.

    Reviewed July 22, 2018

    Dear Guest, Thank you very much for sharing with us your positive review and for mentioning Wilson and our Bellman, we will definitely share this good news to the team. We are looking forward for another magnifique stay with us. Sincerely, Your Sofitel Dubai Downtown Team

    Responded August 30, 2018
    Sofitel Dubai Downtown Hotel
    10.0
    Exceptional
    Stephanie from Philippines
    Couple
    Luxury 1 King Bed
    Stayed 10 nights in May 2018

    Exceptional”

    We highly recommend this hotel. The staff are very accommodating. The location of the hotel is just across the metro station and dubai mall. They also made some surprises for my birthday. Thank you, Sofitel ❤️🙏

    Reviewed June 12, 2018

    Dear Guest, We thank you for taking the time to write a positive review and for choosing to stay with us. It’s nice to hear that you had a pleasant and enjoyable stay with us and we hope that we can welcome you back to Sofitel Dubai Downtown again soon for another relaxing and magnifique stay. Sincerely, Your Sofitel Dubai Downtown Team

    Responded June 17, 2018
    Sofitel Dubai Downtown Hotel
    9.6
    Exceptional
    Gunawan from United Arab Emirates
    Couple
    Luxury 1 King Bed
    Stayed 4 nights in June 2018

    Great location”

    I stayed at his hotel during the low season of Jun when the pricing was considerably cheap making excellent value for money, The hotel location is within a walking distance from Dubai metro station and Dubai mall. Except for the bed, the rests were excellent. I found the spring bed wasn't comfortable.

    Reviewed June 09, 2018

    Dear Guest, Thank you for taking the time to share your feedback following your stay with us at Sofitel Dubai Downtown and highlighting experiences that particularly impressed you such as the excellent location, and the value for money. Our guest satisfaction remains our top priority and I apologize for the inconvenience experienced. We are looking forward to welcoming you back to the Sofitel Dubai Downtown in the not so distant future. Sincerely, Your Sofitel Dubai Downtown Team

    Responded June 17, 2018
    Sofitel Dubai Downtown Hotel
    10.0
    Exceptional
    safinas from Malaysia
    Family with teens
    Luxury 1 King Bed
    Stayed 4 nights in December 2018

    Great employees who focus on customer service. Thanks to Aziz, Anand, Arif, Baskar, housekeeping ”

    Sofitel os very conveniently located, great location, great staff, value for money. My special thanks to Aziz, Anand, Arif, Baskar, housekeeping team for making our holiday a perfect one. Will definitely return to sofitel in my next dubai visit.

    Reviewed December 29, 2018

    Dear Guest, We really appreciate your time for sharing with us your over all experience. Specially mentioning the names of our ambassadors, we will definitely share it with the team. We are very happy to know that you enjoyed the stay with us. We are looking forward to welcoming you back for another wonderful stay. Sincerely, Your Sofitel Dubai Downtown Team

    Responded January 05, 2019
    Sofitel Dubai Downtown Hotel
    9.6
    Exceptional
    Amgad from Australia
    Family with young children
    Luxury 1 King Bed
    Stayed 11 nights in January 2018

    Best staff, very professional and hospitable ”

    One of the best hotels I stayed in. Ideal location, easy access to dubai metro with only 100 meter away access, tunnel access to Dubai mall, stone throw away from Burj Khalifa and fountain. Hotel itself is very clean, staff were superior ...

    Reviewed January 16, 2018

    Dear Guest, I appreciate you for taking the time to write a review and for choosing to stay with us. It’s great to hear that you had a pleasant and enjoyable stay. We hope that we can welcome you back to Sofitel Dubai Downtown again soon for another relaxing stay. Sincerely, Your Sofitel Dubai Downtown Team

    Responded January 17, 2018
    Sofitel Dubai Downtown Hotel
    10.0
    Exceptional
    Michelle from Hong Kong
    Couple
    Luxury 1 King Bed
    Stayed 2 nights in May 2017

    Convenient location, clean, friendly staff”

    Great location, 5 mins walk to sky train, 10 mins walk to Dubai Mall & Burj Khalifa. Room was spacious n clean. F&B was good. The only complaint was joining the hotel group tour called "Planet" to the desert safari. The tour driver was very unfriendly n he drove rough during the whole journey. Some of us feel motion sickness. And the ATV we ride at the desert was not in good condition n we have to ask few times for refreshments which was included in our tour package. Unpleasant experience with "Planet"

    Reviewed May 26, 2017

    Dear Guest, Thank you for your feedback. We deeply regret to learn of your disappointment with what you have experienced while staying with us. I can understand your frustration and I would like to assure you that the issues highlighted in your constructive feedback have been taken seriously in consideration by us to ensure adequate corrective actions would be taken to improve our product. We all look forward to welcoming you back to the Sofitel Dubai Downtown in the not so distant future. Sincerely, Your Sofitel Dubai Downtown Team

    Responded December 13, 2017
    Sofitel Dubai Downtown Hotel
    8.7
    Excellent
    Trevor from Canada
    Business traveler
    Luxury King Room
    Stayed 2 nights in September 2014

    Another New Spot in Dubai”

    the long pool, the rooms , service

    I like the location as you can walk to dubai mall, easy access to Sheik Zayed Road . I was upgraded to a suite so love the toilettres in the suites and the bed is fabulous. Along with Nespresso machines in the rooms . For me these are the things that make me feel like at home so its perfect

    Reviewed December 19, 2014
    9.7
    Exceptional
    Robert from Australia
    Couple
    Luxury King Room
    Stayed 1 night in July 2014

    Brand new,atractively furnished hotel.”

    swimming pool,breakfast,view of the Burj

    Very comfortable hotel with a great breakfast,very attentive staff and a fabulous pool with heart stopping view of the Burj Khalifa.Our room was very smartly appointed with plenty of cupboard space and room for 2 suitcases to be accessed.It had a comfortable bath, good wifi and coffee machine.We stayed once and then returned to Dubai 3 weeks later and chose to stay there again.It was an easy covered walk to the Dubai Mall,the metro station and we had a good view of the water fountains.I would like to especially mention the chief concierge, Devanand who who put himself out to help us in a tricky situation.

    Reviewed July 11, 2014
    10.0
    Exceptional
    Chanthy from Cambodia
    Couple
    Luxury 1 King Bed
    Stayed 2 nights in January 2019

    Exceptional”

    Very good service

    Reviewed January 26, 2019

    Dear Chanthy, Thank you very much for your excellent rating! We look forward to the pleasure of welcoming you back soon! Best regards, Your Sofitel Dubai Downtown Team

    Responded January 28, 2019
    Sofitel Dubai Downtown Hotel
    10.0
    Exceptional
    Sonia from United States
    Couple
    Luxury Club Sofitel 1 King Size Bed
    Stayed 3 nights in November 2018

    Excellent”

    Excellent service and location

    Reviewed November 25, 2018

    Dear Guest, Thank you so much for sharing with us your positive feedback. We hope to welcoming you back at Sofitel Dubai Downtown soon. Have a magnifique day ahead. Sincerely, Your Sofitel Dubai Downtown Team

    Responded January 05, 2019
    Sofitel Dubai Downtown Hotel
    9.2
    Exceptional
    Steven from United Arab Emirates
    Couple
    Luxury 1 King Bed
    Stayed 1 night in August 2018

    Great location, close to downtown”

    Great location, close to the Dubai mall and Burj Khalifa. Nice view of the water from our room. Would stay here again.

    Reviewed September 04, 2018

    Dear Guest, Thank you very much for sharing with us this amazing feedback. We are looking forward to welcoming you back for another magnfiique stay with us. Thanks and Regards, Your Sofitel Dubai Downtown Team

    Responded September 19, 2018
    Sofitel Dubai Downtown Hotel
    9.2
    Exceptional
    Emad from Saudi Arabia
    Couple
    Luxury 1 King Bed
    Stayed 4 nights in May 2018

    فندق ممتاز ونظيف وتتوفر فيه خدمات جيدة”

    ممتاز

    Reviewed June 03, 2018

    عزيزي الضيف، أشكركم على الإقامة في سوفيتل دبي داون تاون والتوصية بشدة بالفندق. نحن سعداء حقا لسماع أنك كنت راضيا عن تجربتك العامة. تحياتي الحارة، فريق سوفيتل دبي داون تاون

    Responded June 17, 2018
    Sofitel Dubai Downtown Hotel
    9.6
    Exceptional
    NASSER from Bahrain
    Business traveler
    Luxury 1 King Bed
    Stayed 2 nights in February 2018

    Excellent hotel.. superb customer services”

    Hotel location is number 1.. next to dubai mall train station (2 min walk only).. clean hotel, they clean the room twice a day without calling them.. staff are very friendly.. i was guided by a good lady called "Ruby" from day one the staff will never forget your name and they will come to ask you if you need anything whenever they see you walking in the lobby.. staff will always walk you to the hotel resturant, lounges, taxi if you are leaving, swimming pool area. Basically they will never let you go by your own by directing you only (always escort you to the places you are for).. this is top services that we would like to see everywhere.. thanks sofitel staff for making my trip exciting

    Reviewed February 20, 2018

    Dear Mr. Nasser, I appreciate you for taking the time to write a review and for choosing to stay with us. It’s great to hear that you had a pleasant and enjoyable stay with us. Its a great honor to have you with us and we are really grateful. We hope that we can welcome you back to Sofitel Dubai Downtown again soon for another relaxing stay. Sincerely, Your Sofitel Dubai Downtown Team

    Responded March 01, 2018
    Sofitel Dubai Downtown Hotel
    10.0
    Exceptional
    xuemei from China
    Solo traveler
    Luxury Club Sofitel 1 King Size Bed
    Stayed 3 nights in October 2016

    Surprisingly Good ”

    This hotel is Very well located...Very Nice restaurants around it...the room setup is Very wise and pleasant...the staff is super friendly And helpful...the price is Quite reasonable In such Wonderful location...i am currently enjoying this spacious studio room...I Will Definitely choose this hotel again when i back Dubai.!!!

    Reviewed October 27, 2016
    9.3
    Exceptional
    Angelo from Philippines
    Solo traveler
    Luxury 1 King Bed
    Stayed 1 night in December 2015

    One of the best I've stayed in”

    cleanliness, food variety, interiors

    Check in was a breeze. Room was crisp and clean. I like the Lanvin toiletries. However they're not friendly but strict on check out time. No free late check out compared to other premier hotels in Dubai that I've stayed in before.

    Reviewed December 26, 2015
    9.0
    Exceptional
    Maria from Japan
    Family with teens
    Luxury Twin Bed
    Stayed 8 nights in March 2015

    Tooth brush and hair brush”

    Amenity and room cleaning

    The have no tooth brush either hair brush in the room. We had to give large amount as deposit on check-in at a very low exchange rate. We paid for breakfast even our last morning but we got only a cup of coffee and an apple at check-out time.

    Reviewed April 05, 2015
    9.3
    Exceptional
    SASA from Croatia
    Couple
    Luxury King Room
    Stayed 3 nights in February 2015

    Excellent stay”

    luxury, location, the view

    Everything in Dubai is expensive, but if you can afford this hotel, don't think about it - just book it! Excellent modern hotel, with more-than-amazing views of Downtown Dubai and Burj Khalifa. Location great as well - close metro station and short tunnel walk to Dubai Mall and Burj Khalifa. And as a bonus, they were nice to let me in the room at 9AM after red-eye-flight. Great staff!

    Reviewed February 16, 2015
    9.7
    Exceptional
    Mohamed from Bahrain
    Couple
    Luxury King Room
    Stayed 2 nights in February 2015

    Amazing, Wonderful, Perfect”

    Decor, location, Services

    It was one of the best stay at all. The staff were very friendly. The location is amazing which is in the middle of the city. Very close to Dubai mall and Burj Khalifa. The food is international and everything is available. The internet is free of charge all over the hotel.

    Reviewed February 16, 2015
    9.7
    Exceptional
    Laura from Ireland
    Couple
    Stayed 3 nights in January 2015

    Amazing experience”

    Luxury room, modern, friendly

    The staff were so helpful.. They Even provides us with an early check in as I had emailed prior, advising of our early arrival. The view from our room was amazing as we could look out at the Burj Kalifa and we could even see the fountain show. The pool area was luxurious and the staff were very attentive. We will definitely return :)

    Reviewed January 12, 2015
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Sofitel Dubai Downtown Hotel
    |Excellent 8.8
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Burj Khalifa
    • Business Bay Metro Station is within 1.26 km