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8.8
Excellent
377 reviews
377 reviews
"I love the hotel , was great experience to stay for 6 days Place very clean very reliable compare with price 🙏"
"Great location- walking distance to Dubai mall, staffs are friendly and helpful, rooms are very clean and great breakfast options :)"
"Staff was very helpful and hotel is located in the center of the downtown"
"Awesome stay close to mall and restaurants staff great highly recommend this hotel"
"Had a lovely stay, very spacious room with a stunning view!"
9.2
Exceptional
Location rating score
Sofitel Dubai Downtown Hotel
In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Downtown Dubai, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Your Health and Safety are our Absolute Priority
Car park
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
3 travelers have booked today.
Value for money | 8.2 |
Distance to city center | 13.1 km |
Location rating | 9.2 |
Nearest airport | Dubai International Airport (DXB) |
Distance to airport | 11.5 km |
What time is check-in and check-out at Sofitel Dubai Downtown Hotel?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Sofitel Dubai Downtown Hotel?
A stay at Sofitel Dubai Downtown Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sofitel Dubai Downtown Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Sofitel Dubai Downtown Hotel?
Start your mornings right, with the continental and buffet breakfast options offered at Sofitel Dubai Downtown Hotel. Adults can enjoy breakfast offered with an additional charge of 143 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Sofitel Dubai Downtown Hotel?
Sofitel Dubai Downtown Hotel features 5 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
Can special events be hosted at Sofitel Dubai Downtown Hotel?
Audio-visual equipment service is offered to help your event go smoothly.
What is the smoking policy at Sofitel Dubai Downtown Hotel?
Sofitel Dubai Downtown Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to Sofitel Dubai Downtown Hotel?
The closest train, metro, or bus station is Burj Khalifa/Dubai Mall Metro Station, 300 m away from Sofitel Dubai Downtown Hotel.
What restaurants are nearby Sofitel Dubai Downtown Hotel?
Sofitel Dubai Downtown Hotel is located in Downtown Dubai, famous for good restaurants such as Huqqa, Gia and Laduree.
What popular shopping places are close to Sofitel Dubai Downtown Hotel?
Shopping options in Sofitel Dubai Downtown Hotel’s Downtown Dubai neighborhood include The Dubai Mall, Derby Art Gallery and Gallery One Dubai Mall.
What are popular attractions near Sofitel Dubai Downtown Hotel?
Sofitel Dubai Downtown Hotel is located in Downtown Dubai area, which is famous for attractions such as The Dubai Fountain, Dubai Aquarium & Underwater Zoo and Burj Khalifa - At The Top.
10
"I love the hotel , was great experience to stay for 6 days Place very clean very reliable compare with price 🙏"
Ayidh
|
December 21, 2022
10
"Great location- walking distance to Dubai mall, staffs are friendly and helpful, rooms are very clean and great breakfast options :)"
Amy
|
November 28, 2022
9.6
"Staff was very helpful and hotel is located in the center of the downtown"
sagar
|
October 6, 2022
Sofitel Dubai Downtown Hotel
For travelers who want to take in the sights and sounds of Dubai, Sofitel Dubai Downtown Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Dubai has to offer. Enjoy more possibilities on your vacation at Sofitel Dubai Downtown Hotel, with its convenient location just 630 m from the Burj Khalifa.
Enjoy all that Sofitel Dubai Downtown Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Dubai is made even more convenient with the taxi, car hire and shuttle services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Sofitel Dubai Downtown Hotel.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Sofitel Dubai Downtown Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, bottled water and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Sofitel Dubai Downtown Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Sofitel Dubai Downtown Hotel including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
Fill your days with the array of activities and facilities offered at Sofitel Dubai Downtown Hotel. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
At Sofitel Dubai Downtown Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room.
Around the property
Don't spend all your time inside while in Dubai! Be sure to visit The Dubai Fountain located 830 m away, an item on every checklist of those who travel to Dubai. Find that special item or souvenir that will commemorate your trip to Dubai at The Dubai Mall located 1.1 km away.
8.9
Breakfast
10 mentions
View
3 mentions
Housekeeping
3 mentions
Swimming Pool
1 mention
9.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Show reviews that mention
Great Location, Facilities and Fantastic Staff”
I have been coming to Dubai for the last 10years and stayed at many Hotels but Sofitel Downtown and the one at JBR is by far the best one in terms of the Room layout, Facilities and location at both spots. I would also like to mention that your employee Meru at Sofitel Downtown was fantastic, very professional and helpful and made our stay a lot more pleasant with her assistance at all times. You need to hire more staff like Meru. I believe she is from Kazakhstan.
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Best Stay!”
The location of the hotel is close to Dubai mall and train station. The room is big with a great view. The pool is good overlooking Burj Khalifa. The breakfast was nice but should have been more options and/or different sets per day. Overall our stay was great! A big thanks to Steven who willingly helped with our bags from checkin to checkout.
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Fantastic Staff”
We were greeted by Stella at reception and she was fantastic, very helpful and professional. We felt very welcome and she went out of her way to accommodate our requests. Please convey my sincere thank to her. Her professionalism is a credit to your organization and I will highly recommend the Sofitel chain to all my Business partners and contact when they visit Dubai
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Nice place to stay”
Good location, just next to the Dubai mall station! All the staff are very friendly, initiative and informative. They always carry lovely smiles and take initiative to approach the customers! Quick check in and check out! Really nice hotel to stay with!
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Exceptional”
Great location close to everything . Staff was friendly , valet parking is a must and they are efficient and friendly . The room was huge with a bath tube . We enjoyed so much our stay . Thanks for the cake it was very nice from you
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Great hotel at best location”
The room is spacious and very well equipped. The breakfast is good too. 10 mins walk to dubai mall via the glass corridor. The staff are very friendly.
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Excellent Staff”
Your front desk staff Meru was once again very helpful and professional. She is fast and wonderful to deal with as she goes the extra mile to make you feel welcome.
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Exceptional”
The concierge, Jhudiel is awesome! He went out of his way to make our stay more remarkable.
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Great stay”
Beautiful hotel suite, excellent location with phenomenal staff. We lost our luggage upon arrival and the staff went out of their way trying to help us to track it down. Highly recommend.
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Awesome ”
Awesome stay close to mall and restaurants staff great highly recommend this hotel
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Just fantastic”
Wonderful service recommend y to book lounge room is fantastic
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Great hotel”
Clean and spacious room, friendly staff, right next to Dubai mall metro station, 10mins walk to Dubai Mall
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Exceptional”
Very good location. Close to Subway and Dubai mall.
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Exceptional”
Very good service
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Dear Chanthy, Thank you very much for your excellent rating! We look forward to the pleasure of welcoming you back soon! Best regards, Your Sofitel Dubai Downtown Team
Near dubai mall and metro station”
Pros: Very close to metro station which is very convenient, also close to the bus station where etihad coach drops off Convenient walk to Dubai mall Breakfast selection was decent Nice pool Cons: Water pressure in toilet is low, expect minimal shower pressure Overall: Would come back again.
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I nice stay and will come back soon”
This is close to Dubai Mall and Burj Khalifa. Metro is nearby. The staff is very helpful and the breakfast have a great spread. Overall a good experience
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Amazing breakfast and clean rooms”
Breakfast was amazing, Shiva was very accommodating towards my allergies and his brother Dakshan. Claire was very friendly and makes amazing customised Omelettes. Asha was a great waitress and was very friendly . What I appreciated the most was when someone from management would confirm if everything was fine during breakfast. Loved the sauna and spa facilities and best of all they had a seperate one for female and male.
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Excellent”
Thank you for a pleasant stay. I will consider staying again in the near future.
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Dear James, Thank you for posting your feedback following your recent stay with us. We are delighted to know that you had an enjoyable experience. We look forward to the pleasure of welcoming you back soon! Best regards, Your Sofitel Dubai Downtown Team
Excellent”
Location is very good, next to Dubai mall metro, 10 mins walk to Dubai mall, room is clear and breakfast is good.
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Excellent”
Close to Dubai mall and tower
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