8.7
Excellent
/10
(1,096 reviews)See what guests said
See map
8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Dolphin Bay 1.02 km
Aquaventure Beach 1.2 km
Atlantis Aquaventure Waterpark 1.35 km
Aquaventure Water Park 1.57 km
The Boardwalk Palm Jumeirah 1.58 km
The Lost Chambers Aquarium 1.68 km
Sea Lion Point 1.78 km
The Pointe 1.8 km
Anantara Beach 2.34 km
Palm Jumeirah 2.56 km
Nearby landmarks
Atlantis Aquaventure Waterpark 1.35 km
Burj Al Arab 5.36 km
Wild Wadi Waterpark 5.72 km
Ski Dubai 7.15 km
Dubai Miracle Garden 14.4 km
Burj Khalifa 15.69 km
The Dubai Fountain 15.69 km
Dubai Aquarium & Underwater Zoo 16.08 km
The Dubai Mall 16.24 km
Dubai Creek 21.73 km
Sofitel Dubai The Palm Luxury Apartments Hotel

"It has been a lovely weekend."

Sebastian - September 29, 2018

Family 1 Bedroom Apartment Sea View, 1 King-Siz E Bed & 1 Sofa Bed, Fully-Equipped Kitchen - Guestroom Sofitel Dubai The Palm Luxury Apartments Hotel
Interior view Sofitel Dubai The Palm Luxury Apartments Hotel
Interior view Sofitel Dubai The Palm Luxury Apartments Hotel
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Free Wi-Fi

Sofitel Dubai The Palm Luxury Apartments Hotel

East Crescent Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates, 55558 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Dubai every 1 minutes on Agoda.com
Value for money7.5
Distance to city center10 km
Location rating8.5
Nearest airportDubai International Airport (DXB)
Distance to airport26.7 km

Rooms available at Sofitel Dubai The Palm Luxury Apartments Hotel

Excellent
Room comfort & quality
8.5
Family 2 Bedroom Apartment Sea View, 1 King-Siz E Bed & 2 Single Beds, Fully-Equipped Kitchen
Family 2 Bedroom Apartment Sea View, 1 King-Siz E Bed & 2 Single Beds, Fully-Equipped Kitchen
...
  • Room size: 135 m²/1453 ft²
  • Sea view
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Family 1 Bedroom Apartment Sea View, 1 King-Siz E Bed & 1 Sofa Bed, Fully-Equipped Kitchen
Family 1 Bedroom Apartment Sea View, 1 King-Siz E Bed & 1 Sofa Bed, Fully-Equipped Kitchen
...
  • Room size: 75 m²/807 ft²
  • Sea view
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Family 2 Bedroom Apartment, 1 King-Size Bed & 2 Single Beds, Fully-Equipped Kitchen
Family 2 Bedroom Apartment, 1 King-Size Bed & 2 Single Beds, Fully-Equipped Kitchen
...
  • Room size: 135 m²/1453 ft²
  • Sea view
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Family 1 Bedroom Apartment, 1 King-Size Bed & 1 Sofa Bed, Fully-Equipped Kitchen
Family 1 Bedroom Apartment, 1 King-Size Bed & 1 Sofa Bed, Fully-Equipped Kitchen
...
  • Room size: 75 m²/807 ft²
  • Sea view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Three Bedroom Apartment
Three Bedroom Apartment
...
  • Room size: 265 m²/2852 ft²
  • 3 bathrooms
  • 2 double beds & 1 king bed ...
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Four Bedroom Lodge Villa
Four Bedroom Lodge Villa
...
  • 5 bathrooms
  • Shared bathroom
  • 1 king bed & 1 king bed & 2...
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Family One Bedroom Apartment
Family One Bedroom Apartment
...
  • Room size: 75 m²/807 ft²
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Apartment Capacity 1
Apartment Capacity 1
...
  • Room size: 75 m²/807 ft²
Enter dates to see prices
Apartment Two Bedrooms
Apartment Two Bedrooms
...
  • Room size: 170 m²/1830 ft²
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Family One Bedroom Apartment with Sea View
Family One Bedroom Apartment with Sea View
...
  • Room size: 75 m²/807 ft²
  • 1 king bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sofitel Dubai The Palm Luxury Apartments Hotel?

Check-in is from 03:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sofitel Dubai The Palm Luxury Apartments Hotel?

Sofitel Dubai The Palm Luxury Apartments Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 AED. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sofitel Dubai The Palm Luxury Apartments Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Sofitel Dubai The Palm Luxury Apartments Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the serviced apartment. If you're looking for an easy way to get around Dubai with private transportation, the serviced apartment can arrange taxi service.

What is the smoking policy at Sofitel Dubai The Palm Luxury Apartments Hotel?

Sofitel Dubai The Palm Luxury Apartments Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood
Property ranking|Compared to 2,523 Dubai properties
See all rankings
Review score - United States
9.2/10
Cleanliness score
8.9/10
Room comfort score
8.5/10
Room size
105 sqm.
Better than
98
%
of Dubai properties
Better than
97
%
of Dubai properties
Better than
97
%
of Dubai properties
Bigger than
96
%
of Dubai properties
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Overall rating:
8.7
Excellent
1,096 reviews
Cleanliness
8.7
Facilities
8.7
Location
8.5
Read all reviews >
More about Sofitel Dubai The Palm Luxury Apartments Hotel

More about Sofitel Dubai The Palm Luxury Apartments Hotel

If what you're looking for is a conveniently located hotel in Dubai, look no further than Sofitel Dubai The Palm Luxury Apartments Hotel. The hotel lies 10 km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Sofitel Dubai The Palm Luxury Apartments Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Guests of the hotel can enjoy on-site features like 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop.

Sofitel Dubai The Palm Luxury Apartments Hotel is home to 182 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as canoe, hot tub, private beach, fitness center, sauna. When you are looking for comfortable and convenient accommodations in Dubai, make Sofitel Dubai The Palm Luxury Apartments Hotel your home away from home.

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Most talked about facilities

Housekeeping
2 mentions
Food & Dining
1 mention
Breakfast
1 mention
Beach
1 mention

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Halal
Vegetarian
Vegan
Buffet

Restaurants on site

Manava
Cuisine:International
Menu:Buffet, A-la-carte
Maui Beach Restaurant & Bar
Cuisine:International
Porterhouse Steaks & Grills
Cuisine:Steakhouse
The World Eatery
Cuisine:International
Zoya by Maui
Cuisine:Indian

Nearby restaurants

American cuisine
American cuisine
Barracudas
1.1 km American, Asian, Fast food
Shark Bites
1.6 km American, Fast food
The Burger Joint
1.6 km American, Fast food
Mediterranean cuisine
Mediterranean cuisine
Le Pirate Restaurant
6.4 km Mediterranean
Serena's Seafood
6.5 km Mediterranean, Seafood, Soups
Aquara
6.9 km Mediterranean, Seafood
Asian cuisine
Asian cuisine
Asia Republic
1.6 km Asian, Chinese, Indonesian
Nobu
1.7 km Asian, Japanese, Seafood
Lao
2.0 km Asian, Gluten Free, Vietnamese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Sofitel Dubai The Palm Luxury Apartments Hotel from real guests

Overall rating
8.7
Excellent
From 1096 reviews
9.0Cleanliness
9.0Facilities
9.0Room comfort and quality
Agoda Reviews (69)Booking.com Reviews (1027)
Rating via Agoda8.3
/
10
Cleanliness8.7
Facilities8.7
Location8.5
Room comfort and quality8.5
Service8.2
Value for money7.5
High score for Dubai
Rating
9+ Exceptional (18)
8-9 Excellent (10)
7-8 Very Good (6)
6-7 Good (2)
<6 Below Expectation (7)
Time of the year
Mar - May (10)
Jun - Aug (17)
Sep - Nov (10)
Dec - Feb (6)
Don't miss out!Users are booking a place in Dubai every 1 minutes on Agoda.com
All guests (69)
All room types
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Show reviews that mention 

Showing 43 verified guest comments
123
7.2
Very good
saja from Saudi Arabia
Family with teens
Family 2 Bedroom Apartment, 1 King-Size Bed & 2 Single Beds, Fully-Equipped Kitchen
Stayed 2 nights in July 2016

Generally Good”

(-) * Check-in took time. * and preparation of our room took even longer. * They have a very slow service. * sometimes we never got what we asked for. * you only get your service if you tip. * Location of hotel is far from Dubai centre and deep into the Palm. (+) * An excellent relaxation getaway. * Location wouldn't be a problem if a person is here for relaxation only and not planning to leave the hotel. * there are restaurants, ice cream shop, spa, swimming pools, kids club, and kids waterslides. * We booked a room with breakfast, but we were in Ramadan, so they told us that we can change it to Suhoor in-room.

Reviewed September 14, 2016
8.3
Excellent
Adele from United Kingdom
Couple
Family 1 Bedroom Apartment, 1 King-Size Bed & 1 Sofa Bed, Fully-Equipped Kitchen
Stayed 1 night in May 2014

Excellent apartment ”

amazing apartment, great view, lovely pool

We stayed at the Sofitel after Sandance at Atlantis and it was the perfect location as it was walking distance to/from the venue and a fantastic hotel for recovery the next day. We stayed at the apartments which were incredible.

Reviewed May 11, 2014
5.6
LIU from China
Family with teens
Family 1 Bedroom Apartment, 1 King-Size Bed & 1 Sofa Bed, Fully-Equipped Kitchen
Stayed 1 night in February 2016

Very poor service, definitely not up to standard”

I arrived at 3 pm and waited for 1 hour for the check-in, no clean room was available at that time and I stood there for an hour. When staying at the hotel, whenever I called the front desk, there was always no body answering. When I came back to the room at night, there was a small gift on the bed, but surprisingly there was only wrap in the box and chocolate was missing, that's really a big surprise, haha! The hardware was fine but service was really terrible, not even at four stars level. This is definitely not acceptable for a luxury Sofitel resort on jumeriah Palm at Dubai. I've been to many five star hotels globally and a few times at Sofitel, there is absolutely the worst in terms of service. Most of the staffs are also not so friendly and definitely not customer oriented, should not have considered this hotel for my trip, very unpleasant experience.

Reviewed February 09, 2016
8.4
Excellent
Indra from Indonesia
Family with teens
Family 1 Bedroom Apartment, 1 King-Size Bed & 1 Sofa Bed, Fully-Equipped Kitchen
Stayed 1 night in July 2017

Summer break”

The staff welcomed friendly and helped us to check-in very quick. The apartment room is spacious, clean and privided the cook wares. The internet connection is easy but slow. The pools seems full in the afternoon. The breakfast is good. Thanks to our buggy driver, Mr. Brook showing us the facilities and helped us during visit.

Reviewed August 02, 2017
8.8
Excellent
Roxanne from United Arab Emirates
Family with young children
Family 1 Bedroom Apartment, 1 King-Size Bed & 1 Sofa Bed, Fully-Equipped Kitchen
Stayed 2 nights in August 2020

Excellent”

Hotel and staff were lovely! Just a pity that the water slides were closed along with some of the restaurants. As only a few restaurants were open the ones that were had been fully booked for dinners so we had no option but to get in room dinning. Not serious but would have liked to have gone for a meal one night.

Reviewed August 09, 2020
10.0
Exceptional
Mari from Finland
Family with young children
Family 1 Bedroom Apartment Sea View, 1 King-Siz E Bed & 1 Sofa Bed, Fully-Equipped Kitchen
Stayed 7 nights in November 2014

Excellent!”

Everything is new and very clean. Most of the staff are very friendly and helpfull. Several beautiful pools, never crowded.

Thank you Sofitel for very good experience. We will return definately.

Reviewed November 30, 2014
6.3
Good
john from United Kingdom
Couple
Family 1 Bedroom Apartment, 1 King-Size Bed & 1 Sofa Bed, Fully-Equipped Kitchen
Stayed 3 nights in November 2015

Nightmare check in”

Location, location, location

Check in was a nightmare. Booked a sea view apartment, not ready on check in but room allocated, told to wait 10 minutes, still not ready, they would contact us, no contact, after an hour still not ready, they would contact us, no contact, after another hour and staying at the reception desk, allocated a room, not the original, didn't tell us it wasn't a sea view. It was a ground floor jungle view with a patio shared with local insect wildlife. Requested a sea room as booked, told hotel was full (at 5.00pm). Told the sea view room would be available the next day. Come at 3pm. Not ready, come back as 4pm. Not ready. Went back at 5pm, told it would not be ready until 6.30pm. Received a call at 7.30pm to change the room. Is this a five star? You're joking. Would I recommend it? No chance. Was compensated with a meal for two (from set menu). Never again.

Reviewed November 22, 2015
9.6
Exceptional
Sebastian from Romania
Family with young children
Family 1 Bedroom Apartment, 1 King-Size Bed & 1 Sofa Bed, Fully-Equipped Kitchen
Stayed 1 night in June 2018

Best facilities ”

It has been a lovely weekend. The hotel has the best facilities with many pools for any activity. Great food, kids play area garden and beach with water sports

Reviewed September 29, 2018
5.0
Ayumi from United Kingdom
Family with young children
Family 1 Bedroom Apartment, 1 King-Size Bed & 1 Sofa Bed, Fully-Equipped Kitchen
Stayed 4 nights in April 2015

No where near 5 star”

Kids club

Bath didn't fill, oven didn't work, crackling noise coming from I room speakers. No soundproofing, can hear kids in hallways, baby's crying next door. Severe lack of sunbeds by the pools. Staff only respondent when tipped. Location only good if you want to be next to atlantis. Queue for taxi off the palm can be 30 min wait. Kids club however was amazing. The only good thing about this sham of a hotel claiming to be 5 star.

Reviewed April 18, 2015
8.3
Excellent
Philip from United Kingdom
Family with young children
Family 2 Bedroom Apartment, 1 King-Size Bed & 2 Single Beds, Fully-Equipped Kitchen
Stayed 3 nights in June 2015

Great stay”

Space in the apartment was fantastic. The service was great.

Great relaxing stay. A little far out if you want to get into Dubai.

Reviewed June 22, 2015
7.3
Very good
SAKHR from Yemen
Family with young children
Family 1 Bedroom Apartment Sea View, 1 King-Siz E Bed & 1 Sofa Bed, Fully-Equipped Kitchen
Stayed 8 nights in June 2015

the house keeping can't clean very well”

Location&good for family and Resturants

It was good I really like every thing about the hotel but the only problem is the cleaning the house keeping don't clean the rooms very well like other hotels

Reviewed June 28, 2015
7.7
Very good
SHU from Singapore
Family with teens
Family 1 Bedroom Apartment, 1 King-Size Bed & 1 Sofa Bed, Fully-Equipped Kitchen
Stayed 1 night in December 2014

Beautiful place yo stay”

Location, view, enviornment

Nice hotel but check in was not very pleasant. Cooking utensils were not very clean but staff came to help soon. Generally nice experience to stay

Reviewed December 28, 2014
10.0
Exceptional
Aamna from United Kingdom
Couple
Family 1 Bedroom Apartment, 1 King-Size Bed & 1 Sofa Bed, Fully-Equipped Kitchen
Stayed 1 night in December 2017

Staff were incredible”

We went to celebrate my husbands birthday and the staff were super. Very accommodating and so on point.

Reviewed December 20, 2017
7.2
Very good
Ahmad from United Arab Emirates
Couple
Family 1 Bedroom Apartment Sea View, 1 King-Siz E Bed & 1 Sofa Bed, Fully-Equipped Kitchen
Stayed 2 nights in November 2020

Money refund”

Hotel hold 1000 AED as a deposit, i ordered food 195AED and i did not get back my money since one week. So many emails with no response.

Reviewed November 09, 2020
6.8
Good
Winmar from Philippines
Group
Family 2 Bedroom Apartment, 1 King-Size Bed & 2 Single Beds, Fully-Equipped Kitchen
Stayed 1 night in May 2018

Good”

Booked a sea view room but didnt got it. Beach is only available from 9am to 6pm while pools are from 8am to 8pm. Not all staffs are approachable, but most of them are. Rooms are clean and spacious.

Reviewed May 18, 2018
5.7
Sara from United Arab Emirates
Family with young children
Family 2 Bedroom Apartment, 1 King-Size Bed & 2 Single Beds, Fully-Equipped Kitchen
Stayed 1 night in August 2015

Shocked ! ”

Kids club and swimming pool

Waited for 2 hours when we arrived, mistaken the Room type, changed the room twice, waited for the luggage 2 hours, buggy cars r not fully charged and stopped in the middle of the way, bathroom door doesn't close

Reviewed August 30, 2015
10.0
Exceptional
Suzanne from United Kingdom
Family with teens
Family 2 Bedroom Apartment Sea View, 1 King-Siz E Bed & 2 Single Beds, Fully-Equipped Kitchen
Stayed 4 nights in October 2015

Sunshine”

Apartment, the surroundings and the staff.

Excellent and first class. Wonderful time was had by whole family.

Reviewed October 15, 2015
9.0
Exceptional
Tanecia from United States
Family with teens
Family 1 Bedroom Apartment Sea View, 1 King-Siz E Bed & 1 Sofa Bed, Fully-Equipped Kitchen
Stayed 5 nights in September 2014

Amazing”

1. The apartment. 2. The hotel grounds. 3. The staff

it was a fantastic relaxing stay

Reviewed October 05, 2014
9.6
Exceptional
ABDULLAH from Saudi Arabia
Family with young children
Family 2 Bedroom Apartment, 1 King-Size Bed & 2 Single Beds, Fully-Equipped Kitchen
Stayed 2 nights in August 2016

holidays”

Nice to stay there

Reviewed October 26, 2016
10.0
Exceptional
Daniel from Switzerland
Family with teens
Family 2 Bedroom Apartment, 1 King-Size Bed & 2 Single Beds, Fully-Equipped Kitchen
Stayed 2 nights in August 2015

Trip Break at Dubai Summer 15”

Food, Haircut, Room
Reviewed August 07, 2015
123
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