Sofitel Dubai The Palm Luxury Apartments Hotel
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Sofitel Dubai The Palm Luxury Apartments Hotel

East Crescent Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates, 55558
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1 Bedroom Sea View - Interior view Sofitel Dubai The Palm Luxury Apartments Hotel
1 Bedroom Sea View - Interior view
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    Interior view Sofitel Dubai The Palm Luxury Apartments Hotel
    Interior view Sofitel Dubai The Palm Luxury Apartments Hotel
    Swimming pool Sofitel Dubai The Palm Luxury Apartments Hotel
    1 Bedroom Sea View - Interior view Sofitel Dubai The Palm Luxury Apartments Hotel
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     Sofitel Dubai The Palm Luxury Apartments Hotel

    Sofitel Dubai The Palm Luxury Apartments Hotel Reviews

    8.6
    Excellent
    /10
    (58 reviews)See what guests said
    10.0
    Exceptional

    "Very accommodating and so on point."

    Aamna

    -

    December 20, 2017

    9.4
    Exceptional facilities

    Things you’ll love about Sofitel Dubai The Palm Luxury Apartments Hotel

    Things you'll love

    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location
    Popular
    Nearby
  • Dolphin Bay1.02 km
  • Aquaventure Water Park1.57 km
  • Wild Wadi Waterpark5.75 km
  • Dubai Marina Walk6.35 km
  • Mall of the Emirates7.32 km
  • IBN Battuta Mall10.68 km
  • Gurunanak Darbar Sikh Temple12.67 km
  • Burj Khalifa15.66 km
  • Dubai Fountains15.69 km
  • The Dubai Mall16.14 km
  • This property is in high demand!

    Last booked a few minutes ago

    Value for money7.7
    Distance to city center10 km
    Location rating8.8
    Nearest airportDubai International Airport (DXB)
    Distance to airport26.8 km

    Rooms available at Sofitel Dubai The Palm Luxury Apartments Hotel

    8.5
    Excellent
    Room comfort & quality
    1 Bedroom Sea View
    1 Bedroom Sea View
    ...
    • Room size: 75 m²/807 ft²
    • Sea view
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    2-Bedroom Sea View Apartment
    2-Bedroom Sea View Apartment
    ...
    • Room size: 135 m²/1453 ft²
    • Sea view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    2-Bedroom Apartment
    2-Bedroom Apartment
    ...
    • Room size: 135 m²/1453 ft²
    • Sea view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    1-Bedroom Apartment
    1-Bedroom Apartment
    ...
    • Room size: 75 m²/807 ft²
    • Sea view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 75 m²/807 ft²
    • Balcony/terrace
    Enter dates to see prices
    Apartment, 2 Double Beds, Kitchenette, View
    Apartment, 2 Double Beds, Kitchenette, View
    ...
    • Balcony/terrace
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Balcony/terrace
    Enter dates to see prices
    Apartment, 2 Double Beds, Kitchenette, Sea View
    Apartment, 2 Double Beds, Kitchenette, Sea View
    ...
    • Balcony/terrace
    Enter dates to see prices
    Twin Apartment (2 twin beds) (sea view, 2 single beds) ( Half Board )
    Twin Apartment (2 twin beds) (sea view, 2 single beds) ( Half Board )
    ...
      Enter dates to see prices
      Studio - Sea View
      Studio - Sea View
      ...
        Enter dates to see prices
        Have a question for Sofitel Dubai The Palm Luxury Apartments Hotel?

        What people love about Sofitel Dubai The Palm Luxury Apartments Hotel

        • 8.4
          Excellent

          "The apartment room is spacious, clean and privided the cook wares."

          Indra

          |

          August 2, 2017

        • 9.6
          Exceptional

          "Great food, kids play area garden and beach with water sports"

          Sebastian

          |

          September 29, 2018

        • 9.6
          Exceptional

          "Nice to stay there"

          ABDULLAH

          |

          October 26, 2016

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        More about Sofitel Dubai The Palm Luxury Apartments Hotel

        More about Sofitel Dubai The Palm Luxury Apartments Hotel

        6.8
        Good

        "Rooms are clean and spacious."

        Winmar

        |

        May 18, 2018

        An overview

        Show less

        What they offer

        8.4
        Excellent

        "The staff welcomed friendly and helped us to check-in very q..."

        Indra

        |

        August 2, 2017

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        American cuisine
        American cuisine
        Barracudas
        1.1 km American, Asian, Fast food
        Shark Bites
        1.6 km American, Fast food
        The Burger Joint
        1.6 km American, Fast food
        Mediterranean cuisine
        Mediterranean cuisine
        Le Pirate Restaurant
        6.4 km Mediterranean
        Serena's Seafood
        6.5 km Mediterranean, Seafood, Soups
        Aquara
        6.9 km Mediterranean, Seafood
        Asian cuisine
        Asian cuisine
        Asia Republic
        1.6 km Asian, Chinese, Indonesian
        Nobu
        1.7 km Asian, Japanese, Seafood
        Lao
        2.0 km Asian, Gluten Free, Vietnamese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

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        Reviews of Sofitel Dubai The Palm Luxury Apartments Hotel from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (58)Booking.com Reviews (1625)
        8.6
        /
        10
        Cleanliness9.0
        Facilities9.4
        Location8.8
        Room comfort and quality8.5
        Service8.7
        Value for money7.7
        All languages
        All guests (58)
        All room types
        Showing 38 verified guest comments
        12
        9.6
        Exceptional
        Sebastian from Romania
        Family with young children
        1-Bedroom Apartment
        Stayed 1 night in June 2018

        Best facilities ”

        It has been a lovely weekend. The hotel has the best facilities with many pools for any activity. Great food, kids play area garden and beach with water sports

        Reviewed September 29, 2018
        6.8
        Good
        Winmar from Philippines
        Group
        2-Bedroom Apartment
        Stayed 1 night in May 2018

        Good”

        Booked a sea view room but didnt got it. Beach is only available from 9am to 6pm while pools are from 8am to 8pm. Not all staffs are approachable, but most of them are. Rooms are clean and spacious.

        Reviewed May 18, 2018
        10.0
        Exceptional
        Aamna from United Kingdom
        Couple
        1-Bedroom Apartment
        Stayed 1 night in December 2017

        Staff were incredible”

        We went to celebrate my husbands birthday and the staff were super. Very accommodating and so on point.

        Reviewed December 20, 2017
        8.4
        Excellent
        Indra from Indonesia
        Family with teens
        1-Bedroom Apartment
        Stayed 1 night in July 2017

        Summer break”

        The staff welcomed friendly and helped us to check-in very quick. The apartment room is spacious, clean and privided the cook wares. The internet connection is easy but slow. The pools seems full in the afternoon. The breakfast is good. Thanks to our buggy driver, Mr. Brook showing us the facilities and helped us during visit.

        Reviewed August 02, 2017
        9.6
        Exceptional
        ABDULLAH from Saudi Arabia
        Family with young children
        2-Bedroom Apartment
        Stayed 2 nights in August 2016

        holidays”

        Nice to stay there

        Reviewed October 26, 2016
        7.2
        Very good
        saja from Saudi Arabia
        Family with teens
        2-Bedroom Apartment
        Stayed 2 nights in July 2016

        Generally Good”

        (-) * Check-in took time. * and preparation of our room took even longer. * They have a very slow service. * sometimes we never got what we asked for. * you only get your service if you tip. * Location of hotel is far from Dubai centre and deep into the Palm. (+) * An excellent relaxation getaway. * Location wouldn't be a problem if a person is here for relaxation only and not planning to leave the hotel. * there are restaurants, ice cream shop, spa, swimming pools, kids club, and kids waterslides. * We booked a room with breakfast, but we were in Ramadan, so they told us that we can change it to Suhoor in-room.

        Reviewed September 14, 2016
        5.6
        LIU from China
        Family with teens
        1-Bedroom Apartment
        Stayed 1 night in February 2016

        Very poor service, definitely not up to standard”

        I arrived at 3 pm and waited for 1 hour for the check-in, no clean room was available at that time and I stood there for an hour. When staying at the hotel, whenever I called the front desk, there was always no body answering. When I came back to the room at night, there was a small gift on the bed, but surprisingly there was only wrap in the box and chocolate was missing, that's really a big surprise, haha! The hardware was fine but service was really terrible, not even at four stars level. This is definitely not acceptable for a luxury Sofitel resort on jumeriah Palm at Dubai. I've been to many five star hotels globally and a few times at Sofitel, there is absolutely the worst in terms of service. Most of the staffs are also not so friendly and definitely not customer oriented, should not have considered this hotel for my trip, very unpleasant experience.

        Reviewed February 09, 2016
        6.3
        Good
        john from United Kingdom
        Couple
        1-Bedroom Apartment
        Stayed 3 nights in November 2015

        Nightmare check in”

        Location, location, location

        Check in was a nightmare. Booked a sea view apartment, not ready on check in but room allocated, told to wait 10 minutes, still not ready, they would contact us, no contact, after an hour still not ready, they would contact us, no contact, after another hour and staying at the reception desk, allocated a room, not the original, didn't tell us it wasn't a sea view. It was a ground floor jungle view with a patio shared with local insect wildlife. Requested a sea room as booked, told hotel was full (at 5.00pm). Told the sea view room would be available the next day. Come at 3pm. Not ready, come back as 4pm. Not ready. Went back at 5pm, told it would not be ready until 6.30pm. Received a call at 7.30pm to change the room. Is this a five star? You're joking. Would I recommend it? No chance. Was compensated with a meal for two (from set menu). Never again.

        Reviewed November 22, 2015
        10.0
        Exceptional
        Suzanne from United Kingdom
        Family with teens
        2-Bedroom Sea View Apartment
        Stayed 4 nights in October 2015

        Sunshine”

        Apartment, the surroundings and the staff.

        Excellent and first class. Wonderful time was had by whole family.

        Reviewed October 15, 2015
        5.7
        Sara from United Arab Emirates
        Family with young children
        2-Bedroom Apartment
        Stayed 1 night in August 2015

        Shocked ! ”

        Kids club and swimming pool

        Waited for 2 hours when we arrived, mistaken the Room type, changed the room twice, waited for the luggage 2 hours, buggy cars r not fully charged and stopped in the middle of the way, bathroom door doesn't close

        Reviewed August 30, 2015
        10.0
        Exceptional
        Daniel from Switzerland
        Family with teens
        2-Bedroom Apartment
        Stayed 2 nights in August 2015

        Trip Break at Dubai Summer 15”

        Food, Haircut, Room
        Reviewed August 07, 2015
        7.3
        Very good
        SAKHR from Yemen
        Family with young children
        1 Bedroom Sea View
        Stayed 8 nights in June 2015

        the house keeping can't clean very well”

        Location&good for family and Resturants

        It was good I really like every thing about the hotel but the only problem is the cleaning the house keeping don't clean the rooms very well like other hotels

        Reviewed June 28, 2015
        8.3
        Excellent
        Philip from United Kingdom
        Family with young children
        2-Bedroom Apartment
        Stayed 3 nights in June 2015

        Great stay”

        Space in the apartment was fantastic. The service was great.

        Great relaxing stay. A little far out if you want to get into Dubai.

        Reviewed June 22, 2015
        5.0
        Ayumi from United Kingdom
        Family with young children
        1-Bedroom Apartment
        Stayed 4 nights in April 2015

        No where near 5 star”

        Kids club

        Bath didn't fill, oven didn't work, crackling noise coming from I room speakers. No soundproofing, can hear kids in hallways, baby's crying next door. Severe lack of sunbeds by the pools. Staff only respondent when tipped. Location only good if you want to be next to atlantis. Queue for taxi off the palm can be 30 min wait. Kids club however was amazing. The only good thing about this sham of a hotel claiming to be 5 star.

        Reviewed April 18, 2015
        9.3
        Exceptional
        sergio from United States
        Couple
        1-Bedroom Apartment
        Stayed 5 nights in March 2015

        Lovely facilities ”

        Beautiful. Excellent service and staff
        Reviewed April 04, 2015
        7.7
        Very good
        SHU from Singapore
        Family with teens
        1-Bedroom Apartment
        Stayed 1 night in December 2014

        Beautiful place yo stay”

        Location, view, enviornment

        Nice hotel but check in was not very pleasant. Cooking utensils were not very clean but staff came to help soon. Generally nice experience to stay

        Reviewed December 28, 2014
        10.0
        Exceptional
        Osamah from Saudi Arabia
        Solo traveler
        1-Bedroom Apartment
        Stayed 2 nights in December 2014

        Great getaway ”

        Comfort,location and dining
        Reviewed December 16, 2014
        10.0
        Exceptional
        Mari from Finland
        Family with young children
        1 Bedroom Sea View
        Stayed 7 nights in November 2014

        Excellent!”

        Everything is new and very clean. Most of the staff are very friendly and helpfull. Several beautiful pools, never crowded.

        Thank you Sofitel for very good experience. We will return definately.

        Reviewed November 30, 2014
        9.0
        Exceptional
        Tanecia from United States
        Family with teens
        1 Bedroom Sea View
        Stayed 5 nights in September 2014

        Amazing”

        1. The apartment. 2. The hotel grounds. 3. The staff

        it was a fantastic relaxing stay

        Reviewed October 05, 2014
        8.3
        Excellent
        Adele from United Kingdom
        Couple
        1-Bedroom Apartment
        Stayed 1 night in May 2014

        Excellent apartment ”

        amazing apartment, great view, lovely pool

        We stayed at the Sofitel after Sandance at Atlantis and it was the perfect location as it was walking distance to/from the venue and a fantastic hotel for recovery the next day. We stayed at the apartments which were incredible.

        Reviewed May 11, 2014
        12
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        • Excellent location
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