Fantastic stay at my favorite 5 star hotel so far!”

Our stay at Sofitel The Palm was fantastic! It's by far my favorite 5 star hotel so far and I've tried a few. The service from the staff was impecable, it's very child friendly with dedicated kids play area, pool and day care service, should you need it. The food was ok, especially for the price, but nothing too fancy. But the friendly and accomodating staff and very spacious appartment with a fantastic view over the resort and the Dubai skyline more than made up for the lack of culinary experiences. I whole heartedly recommend this hotel, especially if you're travelling with children, even small ones.

Comfortable place to relax”

For the trip to Dubai, we transferred 5different hotels. Of all, Sofitel is my favorite. Not only because the comfortable and well designed room, but also the best service it offered! Especially the concierge service staff Hamamie and Paulo, they are so pationed and thoughtful to help with good care! They are the best! The steak here is very very good, compared the one I lived after ---Atlantis the palm, I think Sofitel is more relax and better in detail.

its was alot of fun ”

the palm dubai has one of the very best hotels in dubai like the sofitel and the atlantis and also the zabeel saraya all of which are 5 star and the service is uncompareable to any other hotels in dubai .when ever visiting dubai the palm is the first place you should think of staying in .

Fabulous Hotel”

The best hotel in Palm Jumeira, the breakfast is wow , cuz of verities of dishes, I was always getting confused on what to eat , they have many activities for adults as well as for kids, lovely kids club, huge swimming pool, private beach, I enjoyed the food & snacks at the chocolate bar in the lobby, they provide free shuttles to Dubai mall and mall of emirates, I will stay in this hotel again and again cuz me and my family enjoyed our stay in this hotel

Great room/experience, if a bit pricey”

The Sofitel is a relatively new hotel, with large rooms, fantastic view of the pool area and beach, and a very good breakfast buffet. The staff was very attentive and check-in, check-out and room service were all first rate. Great gym as well -- with also very attentive staff. Only downside is it's a bit pricey, as are most things in Dubai.

Great stay in general ”

Pros -The best things during our stay was “Florian” the supervisor at the front desk, he was exceptional, a problem solver and helpful. If i would come back to stay there is because of him . Thanks -Food is good around the hotel Cons - The sea view is not that great or special, so i would recommend staying in Palm view. - Pool area can get crowded -felt like a family resort

Superb.I never repeat hotel but I plan t come back”

Just 3 months old hotel when we went. The service was excellent, the hotel is jaw dropping and the room was one of the best I have ever stayed in. Everything in this hotel was so good that we are planning to go back in our next trip to Dubai. The only bad thing was that on the second day the Internet wireless connection wasn't working.

A fantastic hotel where nothing is too much trouble for the staff. ”

Only one real negative to note and that is that when booking full / half board you are not told that this covers only food and drinks (even water) are not included. Otherwise a fantastic hotel / resort where everyone is made to feel welcome and the staff are phenomenal, from housekeeping to Spa staff. Would recommend it to anyone and look forward to returning.

Absolutely wonderful”

This hotel could easily be called one of the best in world. As a beach or resort hotel it is certainly far and away better than any other I have stayed at (and I spend a lot of time travelling). Especially commendable is the sea food restaurant. It is expensive but really excellent food. The sea is warm, the swimming pool nice and cool. The only issue is the Government making most food and drink consumption extremely difficult dying Ramadan. I do not see why they have to impose their rules on outsiders.

Soiftel the Palm”

Amazing resort, would highly recommend it, i will not stay anywhere else when in dubai, the staff were amazing.

very nice place to relax and enjoy ”

my kids love the kids club and wanted to stay there all the time. there is many activitiese for children water slid that they enjoy the most. as for us we enjoyed the beach and the spa. I recommend this place specially for family with small children

Very nice hotel”

All good but drinks too expensive . I know it’s the Palm! But £13 for a pint ?

Excellent vacation”

We don't have lot of think to share, but do you have a very good place to stay in Dubai.

Great stay in Dubai”

Our stay at this resort was the most memorable part of our holiday. Everyone was really nice. We were upgraded to a larger room which was definitely a nice touch.

Luxurious, and beautifully designed”

All in all it was a fantastic stay. Internet worked and WiFi was free and fast. Wonderful buffets for breakfast, lunch and dinner. Very fresh and very clean. Friendly staff. Spacious rooms with beautiful bathroom, great design. Great beach with very good service, beautiful pool. Good service also at the pool area as well as on the beach.

I Enjoyed my stay at sofitel the palm”

My stay was a memorial one I enjoyed and all my family enjoyed too. The only problem was the checking in the rooms were not ready and we wait more than two hours waiting for.may be up to 6pm until they provide us with the rooms and also they make headache for us for checking out.

Nice hotel ”

We had a nice stay at the hotel ..everything was beautiful ..the decor , many pools and slides for children , kids play area and kids center was nice ..the only bad thing that we booked half board and on out first night when wewent to the steak restaurant for dinner the staff told us that we don't have half board with our booking ..there was a problem with agoda booking but they sorted out after a while ..it left us really angry and dissapointed .. The food in general was average ..the breakfast buffet needs more variety and quality

Very nice hotel...but”

The room was spacious and very clean. Yet we had booked a sea view room but we got only partial sea view. We also found after we ordered in-house from the hotel, we got charged a delivery fee, which is quite strange... never heard of it before at any hotel and we were not notified beforehand!

Wow!! ”

What a beautiful beautiful stay we had! The resort is absolutely perfect. We will be back!

Perfect for a weekend getaway”

Our second time staying at the hotel, the first being during its soft opening when everything not fully open. Pleased to say it was good to be back and hotel has improved from what was already a high standard. Staff were excellent and the children well catered for with the slide pool a big hit. Only disappointment was that the pool bar/restaurant was being renovated however understandable to do this during low season. Am sure we will stay again!