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Sofitel Dubai The Palm Resort And Spa
Sofitel Dubai The Palm Resort And Spa
Sofitel Dubai The Palm Resort And Spa
Sofitel Dubai The Palm Resort And Spa
Sofitel Dubai The Palm Resort And Spa
Sofitel Dubai The Palm Resort And Spa
Sofitel Dubai The Palm Resort And Spa

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8.6

Excellent

2,994 reviews

2,994 reviews

View5
Housekeeping4
Breakfast2

Very good hotel with the a great view and facility.

Omaimah
- Dec 11, 2021
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Atlantis Aquaventure Waterpark 1.4 km
Burj Al Arab 5.3 km
Wild Wadi Waterpark 5.7 km
Ski Dubai 7.1 km
Dubai Miracle Garden 14.4 km
Burj Khalifa 15.6 km
The Dubai Fountain 15.6 km
Dubai Aquarium & Underwater Zoo 16.0 km
The Dubai Mall 16.2 km
Dubai Creek 21.7 km
Nearby landmarks
Dolphin Bay 1.1 km
Atlantis Aquaventure Waterpark 1.4 km
Palm Atlantis Monorail Station 1.6 km
Aquaventure Water Park 1.6 km
The Boardwalk Palm Jumeirah 1.6 km
The Lost Chambers Aquarium 1.7 km
Sea Lion Point 1.8 km
The Pointe 1.9 km
Anantara Beach 2.2 km
W Dubai - The Palm Beach 4.1 km

Sofitel Dubai The Palm Resort And Spa

The Palm Jumeirah, East Crescent road, Palm Jumeirah, Dubai, United Arab Emirates, 55558 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Palm Jumeirah part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Private beach

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Kids club

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money8.0
Distance to city center10 km
Location rating8.8
Nearest airportDubai International Airport (DXB)
Distance to airport26.6 km

Rooms available at Sofitel Dubai The Palm Resort And Spa

Exceptional
Room comfort & quality

9.1

BEACH SUITE, 1 King Size Bed, Sofabed, Living Room
...
  • Room size: 85 m²/915 ft²
  • Sea view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
PRESTIGE SUITE SEA VIEW, 1 King Size Bed, Sofa bed, Living Room
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
OPERA SUITE SEA VIEW, 2 King Size Beds, 2 Bedrooms, Living Room
...
  • Room size: 85 m²/915 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
JUNIOR SUITE SEA VIEW, Club Access, 1 King Size Bed, Sofabed, Private Balcony
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
JUNIOR SUITE, 1 King Size Bed, Sofabed, Private Balcony
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Beach Club Suite Sea View
...
  • Room size: 85 m²/915 ft²
  • Sea view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Balcony
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Luxury Club Room Sea View
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Beach Suite With Jacuzzi, Club Access, 1 King Size Bed, Sofabed, Living Room
...
  • Room size: 85 m²/915 ft²
  • Beach view
  • 1 king bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sofitel Dubai The Palm Resort And Spa?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sofitel Dubai The Palm Resort And Spa?

Sofitel Dubai The Palm Resort And Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sofitel Dubai The Palm Resort And Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sofitel Dubai The Palm Resort And Spa has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sofitel Dubai The Palm Resort And Spa?

Start your mornings right, with the continental and buffet breakfast options offered at Sofitel Dubai The Palm Resort And Spa. Adults can enjoy breakfast offered with an additional charge of 144 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sofitel Dubai The Palm Resort And Spa?

Sofitel Dubai The Palm Resort And Spa features 6 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Sofitel Dubai The Palm Resort And Spa?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Sofitel Dubai The Palm Resort And Spa?

Sofitel Dubai The Palm Resort And Spa does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Sofitel Dubai The Palm Resort And Spa

  • 10

    Exceptional

    "Very good hotel with the a great view and facility."

    Omaimah

    |

    December 11, 2021

  • 10

    Exceptional
    Staff 

    "The staff are very helpful and try their best to accommodate different requests."

    Omaimah

    |

    December 11, 2021

  • 10

    Exceptional

    "I will recommend the hotel and go back soon."

    Omaimah

    |

    December 11, 2021

Overall rating:

8.7

Excellent
204 reviews
Cleanliness
9.2
Facilities
8.9
Location
8.8
Read all reviews >
What travelers say they love:
Enjoyed the Stay and the hotel is highly recommended.
Sanu from United Arab Emirates
Couple
More about Sofitel Dubai The Palm Resort And Spa

More about Sofitel Dubai The Palm Resort And Spa

Sofitel Dubai The Palm Resort And Spa

Get the most adventure during your time in Dubai when you book a room at Sofitel Dubai The Palm Resort And Spa. Experience the joy of multiple options for activities at this convenient location! Sofitel Dubai The Palm Resort And Spa is a perfect starting point for numerous sightseeing and tourist choices, with a location just 15.6 km from the Burj Khalifa.
At Sofitel Dubai The Palm Resort And Spa, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Dubai even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Sofitel Dubai The Palm Resort And Spa thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Sofitel Dubai The Palm Resort And Spa are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at Sofitel Dubai The Palm Resort And Spa come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a coffee or tea maker, bottled water, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Sofitel Dubai The Palm Resort And Spa begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Sofitel Dubai The Palm Resort And Spa has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Apart from amenities and services, Sofitel Dubai The Palm Resort And Spa goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, hot tub, salon, solarium, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like fishing, snorkeling, non-motorized water sports, motorized water sports, diving and wind surfing. If you like water sports, you'll appreciate the convenience of canoes provided by Sofitel Dubai The Palm Resort And Spa.
Engage in some easy evening fun with other guests with the hotel's mini golf course, ping-pong table, yoga room and tennis court. Get social at the hotel's library and games room, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Don't miss out on all that Dubai has to offer during your stay at Sofitel Dubai The Palm Resort And Spa. Don't forget to stop by The Dubai Fountain located 15.6 km away, where everyone who visits Dubai wants to have their photo taken. Never forget your time in Dubai with a special gift or trinket from The Dubai Mall just 16.1 km away.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Beach

5 mentions

Swimming Pool

3 mentions

Food & Dining

2 mentions

Breakfast

2 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Latvian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Ukrainian

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Mini golf course
  • On-site entertainment
  • Private beach
  • Sauna
  • Snorkeling
  • Solarium
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site

Porterhouse Steaks & Grills

  • Cuisine: Steakhouse
  • Menu: Buffet

Moana

  • Cuisine: Sushi
  • Menu: Buffet

Hong Loong

  • Cuisine: Asian
  • Menu: Buffet

Maui Beach

  • Cuisine: International
  • Menu: Buffet

Manava

  • Cuisine: International
  • Menu: Buffet, A-la-carte

The World Eatery

  • Cuisine: American, Italian
  • Menu: Buffet
Location
The Palm Jumeirah, East Crescent road, Palm Jumeirah, Dubai, United Arab Emirates, 55558
Excellent
Location

8.8

Airports

  • Dubai International Airport (DXB)
    26.6 km 52 min drive
  • Al Maktoum International Airport (DWC)
    28.4 km 46 min drive

Public transportation

  • Palm Atlantis Monorail Station
    1.6 km
  • Palm Gateway Monorail Station
    5.0 km

Hospital or clinic

  • Kind Care Medical Center
    6.7 km

Shopping

  • Mall of the Emirates
    7.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Atlantis Aquaventure Waterpark
    1.4 km
  • Burj Al Arab
    5.3 km
  • Wild Wadi Waterpark
    5.7 km
  • Ski Dubai
    7.1 km
  • Dubai Miracle Garden
    14.4 km
  • Burj Khalifa
    15.6 km
  • The Dubai Fountain
    15.6 km
  • Dubai Aquarium & Underwater Zoo
    16.0 km
  • The Dubai Mall
    16.2 km
  • Dubai Creek
    21.7 km

Nearby landmarks

  • Dolphin Bay
    1.1 km
  • Atlantis Aquaventure Waterpark
    1.4 km
  • Palm Atlantis Monorail Station
    1.6 km
  • Aquaventure Water Park
    1.6 km
  • The Boardwalk Palm Jumeirah
    1.6 km
  • The Lost Chambers Aquarium
    1.7 km
  • Sea Lion Point
    1.8 km
  • The Pointe
    1.9 km
  • Anantara Beach
    2.2 km
  • W Dubai - The Palm Beach
    4.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A tourism tax will be charged directly at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee350 AED
  • Distance from city center10 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)144 AED
  • Daily Internet/Wi-Fi fee0 AED

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges5
  • Number of floors4
  • Number of restaurants6
  • Number of rooms 361
  • Room voltage220
  • Year property opened2013

Parking

  • Daily parking fee0 AED
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Sofitel Dubai The Palm Resort And Spa from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.9
Location8.8
Room comfort and quality9.1
Service8.7
Value for money8.0
High score for Dubai
Rating
9+ Exceptional (64)
8-9 Excellent (33)
7-8 Very Good (12)
6-7 Good (6)
<6 Below Expectation (12)
Time of the year
Mar - May (11)
Jun - Aug (44)
Sep - Nov (27)
Dec - Feb (45)
All guests (204)
All room types
All languages

Show reviews that mention 

Showing 127 verified guest comments
12345
9.0
Exceptional
Mads from Denmark
Family with young children
Stayed 7 nights in March 2014

Fantastic stay at my favorite 5 star hotel so far!”

Gret service, spacious and luxurious room and fantastic kid friendly pool area.

Our stay at Sofitel The Palm was fantastic! It's by far my favorite 5 star hotel so far and I've tried a few. The service from the staff was impecable, it's very child friendly with dedicated kids play area, pool and day care service, should you need it. The food was ok, especially for the price, but nothing too fancy. But the friendly and accomodating staff and very spacious appartment with a fantastic view over the resort and the Dubai skyline more than made up for the lack of culinary experiences. I whole heartedly recommend this hotel, especially if you're travelling with children, even small ones.

Reviewed March 11, 2014

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9.7
Exceptional
Zhanjun from China
Family with teens
Classic Room, Courtyard View, 1 King-Size Bed or 2 Single Beds
Stayed 1 night in November 2015

Comfortable place to relax”

Concierge, services, food

For the trip to Dubai, we transferred 5different hotels. Of all, Sofitel is my favorite. Not only because the comfortable and well designed room, but also the best service it offered! Especially the concierge service staff Hamamie and Paulo, they are so pationed and thoughtful to help with good care! They are the best! The steak here is very very good, compared the one I lived after ---Atlantis the palm, I think Sofitel is more relax and better in detail.

Reviewed November 12, 2015

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9.3
Exceptional
mohammed from Bahrain
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 2 nights in March 2014

its was alot of fun ”

the rooms where very clean the beach is beautiful and the overall price compaired to the rest of the hotels on the dubai palm was very decent .good overall package

the palm dubai has one of the very best hotels in dubai like the sofitel and the atlantis and also the zabeel saraya all of which are 5 star and the service is uncompareable to any other hotels in dubai .when ever visiting dubai the palm is the first place you should think of staying in .

Reviewed March 18, 2014

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10.0
Exceptional
Ali from Bahrain
Family with young children
JUNIOR SUITE, 1 King Size Bed, Sofabed, Private Balcony
Stayed 3 nights in May 2017

Fabulous Hotel”

The best hotel in Palm Jumeira, the breakfast is wow , cuz of verities of dishes, I was always getting confused on what to eat , they have many activities for adults as well as for kids, lovely kids club, huge swimming pool, private beach, I enjoyed the food & snacks at the chocolate bar in the lobby, they provide free shuttles to Dubai mall and mall of emirates, I will stay in this hotel again and again cuz me and my family enjoyed our stay in this hotel

Reviewed May 18, 2017

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9.0
Exceptional
Thomas from United States
Solo traveler
LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Balcony
Stayed 1 night in December 2013

Great room/experience, if a bit pricey”

Huge room, breakfast buffet, view

The Sofitel is a relatively new hotel, with large rooms, fantastic view of the pool area and beach, and a very good breakfast buffet. The staff was very attentive and check-in, check-out and room service were all first rate. Great gym as well -- with also very attentive staff. Only downside is it's a bit pricey, as are most things in Dubai.

Reviewed February 01, 2014

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8.4
Excellent
Saif from Jordan
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 1 night in August 2019

Great stay in general ”

Pros -The best things during our stay was “Florian” the supervisor at the front desk, he was exceptional, a problem solver and helpful. If i would come back to stay there is because of him . Thanks -Food is good around the hotel Cons - The sea view is not that great or special, so i would recommend staying in Palm view. - Pool area can get crowded -felt like a family resort

Reviewed August 28, 2019

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9.3
Exceptional
Jordi from Spain
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 1 night in October 2013

Superb.I never repeat hotel but I plan t come back”

Quality. Room. Service

Just 3 months old hotel when we went. The service was excellent, the hotel is jaw dropping and the room was one of the best I have ever stayed in. Everything in this hotel was so good that we are planning to go back in our next trip to Dubai. The only bad thing was that on the second day the Internet wireless connection wasn't working.

Reviewed October 17, 2013

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9.6
Exceptional
Sharron from United Arab Emirates
Solo traveler
LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Balcony
Stayed 6 nights in August 2016

A fantastic hotel where nothing is too much trouble for the staff. ”

Only one real negative to note and that is that when booking full / half board you are not told that this covers only food and drinks (even water) are not included. Otherwise a fantastic hotel / resort where everyone is made to feel welcome and the staff are phenomenal, from housekeeping to Spa staff. Would recommend it to anyone and look forward to returning.

Reviewed August 16, 2016

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10.0
Exceptional
Geoffrey from United Kingdom
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 3 nights in July 2014

Absolutely wonderful”

Best things were the whole set up, the wonderful food especially the sea food and the room

This hotel could easily be called one of the best in world. As a beach or resort hotel it is certainly far and away better than any other I have stayed at (and I spend a lot of time travelling). Especially commendable is the sea food restaurant. It is expensive but really excellent food. The sea is warm, the swimming pool nice and cool. The only issue is the Government making most food and drink consumption extremely difficult dying Ramadan. I do not see why they have to impose their rules on outsiders.

Reviewed July 22, 2014

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9.3
Exceptional
Ahmad from South Africa
Family with young children
Stayed 3 nights in December 2014

Soiftel the Palm”

Staff, room comfort and cleanliness

Amazing resort, would highly recommend it, i will not stay anywhere else when in dubai, the staff were amazing.

Reviewed January 10, 2015

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9.2
Exceptional
Abdulla from United Arab Emirates
Family with young children
JUNIOR SUITE, 1 King Size Bed, Sofabed, Private Balcony
Stayed 2 nights in September 2018

very nice place to relax and enjoy ”

my kids love the kids club and wanted to stay there all the time. there is many activitiese for children water slid that they enjoy the most. as for us we enjoyed the beach and the spa. I recommend this place specially for family with small children

Reviewed September 17, 2018

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8.4
Excellent
Jamie from United Kingdom
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 3 nights in February 2020

Very nice hotel”

All good but drinks too expensive . I know it’s the Palm! But £13 for a pint ?

Reviewed February 13, 2020

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8.8
Excellent
Gerson from Angola
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 7 nights in June 2016

Excellent vacation”

We don't have lot of think to share, but do you have a very good place to stay in Dubai.

Reviewed June 20, 2016

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10.0
Exceptional
Anthony from Australia
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 2 nights in June 2015

Great stay in Dubai”

Staff, Pool and Dining

Our stay at this resort was the most memorable part of our holiday. Everyone was really nice. We were upgraded to a larger room which was definitely a nice touch.

Reviewed July 04, 2015

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9.0
Exceptional
Inge from Netherlands
Solo traveler
Stayed 2 nights in December 2013

Luxurious, and beautifully designed”

Food was of a great quality, very friendly staff, gorgeous room

All in all it was a fantastic stay. Internet worked and WiFi was free and fast. Wonderful buffets for breakfast, lunch and dinner. Very fresh and very clean. Friendly staff. Spacious rooms with beautiful bathroom, great design. Great beach with very good service, beautiful pool. Good service also at the pool area as well as on the beach.

Reviewed December 19, 2013

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9.3
Exceptional
MOHAMED from Egypt
Family with young children
LUXURY ROOM PALM VIEW TWIN, 2 Single Size Beds, Private Balcony
Stayed 1 night in August 2014

I Enjoyed my stay at sofitel the palm”

location is fantastic and pool quality was very nice and room facilities were very good

My stay was a memorial one I enjoyed and all my family enjoyed too. The only problem was the checking in the rooms were not ready and we wait more than two hours waiting for.may be up to 6pm until they provide us with the rooms and also they make headache for us for checking out.

Reviewed August 16, 2014

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8.3
Excellent
Asma from United Arab Emirates
Family with young children
Stayed 2 nights in September 2015

Nice hotel ”

The hotel decor and style, nice kids center and many pools for adults and children

We had a nice stay at the hotel ..everything was beautiful ..the decor , many pools and slides for children , kids play area and kids center was nice ..the only bad thing that we booked half board and on out first night when wewent to the steak restaurant for dinner the staff told us that we don't have half board with our booking ..there was a problem with agoda booking but they sorted out after a while ..it left us really angry and dissapointed .. The food in general was average ..the breakfast buffet needs more variety and quality

Reviewed October 02, 2015

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8.4
Excellent
Sara from United Arab Emirates
Group
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 1 night in August 2020

Very nice hotel...but”

The room was spacious and very clean. Yet we had booked a sea view room but we got only partial sea view. We also found after we ordered in-house from the hotel, we got charged a delivery fee, which is quite strange... never heard of it before at any hotel and we were not notified beforehand!

Reviewed August 30, 2020

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10.0
Exceptional
katherine from Australia
Couple
PRESTIGE SUITE SEA VIEW, 1 King Size Bed, Sofa bed, Living Room
Stayed 7 nights in August 2017

Wow!! ”

What a beautiful beautiful stay we had! The resort is absolutely perfect. We will be back!

Reviewed September 28, 2017

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8.3
Excellent
Philip from United Kingdom
Family with young children
JUNIOR SUITE SEA VIEW, Club Access, 1 King Size Bed, Sofabed, Private Balcony
Stayed 1 night in July 2014

Perfect for a weekend getaway”

Location, Kids pool/club, Staff

Our second time staying at the hotel, the first being during its soft opening when everything not fully open. Pleased to say it was good to be back and hotel has improved from what was already a high standard. Staff were excellent and the children well catered for with the slide pool a big hit. Only disappointment was that the pool bar/restaurant was being renovated however understandable to do this during low season. Am sure we will stay again!

Reviewed July 16, 2014

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