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Sofitel Dubai The Palm Resort And Spa

"The resort is absolutely perfect."

katherine - September 28, 2017
BEACH SUITE, 1 King Size Bed, Sofabed, Living Room Sofitel Dubai The Palm Resort And Spa
Interior view Sofitel Dubai The Palm Resort And Spa
Interior view Sofitel Dubai The Palm Resort And Spa
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Sofitel Dubai The Palm Resort And Spa

The Palm Jumeirah, East Crescent road, Palm Jumeirah, Dubai, United Arab Emirates, 55558 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
See map
Popular landmarks
Dolphin Bay 1.07 km
Aquaventure Beach 1.26 km
Atlantis Aquaventure Waterpark 1.41 km
Palm Atlantis Monorail Station 1.59 km
Aquaventure Water Park 1.63 km
The Boardwalk Palm Jumeirah 1.63 km
The Lost Chambers Aquarium 1.73 km
Sea Lion Point 1.83 km
The Pointe 1.86 km
Palm Jumeirah 2.59 km
Nearby landmarks
Atlantis Aquaventure Waterpark 1.41 km
Burj Al Arab 5.32 km
Wild Wadi Waterpark 5.68 km
Ski Dubai 7.12 km
Dubai Miracle Garden 14.39 km
Burj Khalifa 15.63 km
The Dubai Fountain 15.64 km
Dubai Aquarium & Underwater Zoo 16.03 km
The Dubai Mall 16.18 km
Dubai Creek 21.67 km
8.8

Excellent

Location rating score

Excellent location
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Cheaper than 83% of all properties in Dubai in the last 24 hoursCompared to 2,523 Dubai properties at Agoda for various dates
Value for money8.0
Distance to city center10 km
Location rating8.8
Nearest airportDubai International Airport (DXB)
Distance to airport26.6 km

Rooms available at Sofitel Dubai The Palm Resort And Spa

Exceptional
Room comfort & quality
9.1
OPERA SUITE SEA VIEW, 2 King Size Beds, 2 Bedrooms, Living Room
...
  • Room size: 85 m²/915 ft²
  • Sea view
  • 1 king bed
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BEACH SUITE, 1 King Size Bed, Sofabed, Living Room
...
  • Room size: 85 m²/915 ft²
  • Sea view
  • 1 king bed and 1 sofa bed
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PRESTIGE SUITE SEA VIEW, 1 King Size Bed, Sofa bed, Living Room
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 king bed
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LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 1 king bed
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Classic Room, Courtyard View, 1 King-Size Bed or 2 Single Beds
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 2 single beds and 1 king be...
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JUNIOR SUITE, 1 King Size Bed, Sofabed, Private Balcony
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 sofa bed and 1 king bed
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LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Balcony
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 1 king bed
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JUNIOR SUITE SEA VIEW, Club Access, 1 King Size Bed, Sofabed, Private Balcony
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 king bed and 1 sofa bed
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LUXURY ROOM PALM VIEW TWIN, 2 Single Size Beds, Private Balcony
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 2 single beds
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Beach Suite With Jacuzzi, Club Access, 1 King Size Bed, Sofabed, Living Room
...
  • Room size: 85 m²/915 ft²
  • Beach view
  • 1 king bed and 1 sofa bed
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Frequently asked questions

What time is check-in and check-out at Sofitel Dubai The Palm Resort And Spa?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sofitel Dubai The Palm Resort And Spa?

Sofitel Dubai The Palm Resort And Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sofitel Dubai The Palm Resort And Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sofitel Dubai The Palm Resort And Spa has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Sofitel Dubai The Palm Resort And Spa?

Sofitel Dubai The Palm Resort And Spa does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Sofitel Dubai The Palm Resort And Spa

  • 10.0
    Exceptional

    "We will be back!"

    katherine

    |

    September 28, 2017

Property ranking|Compared to 2,523 Dubai properties
See all rankings
Cleanliness score
9.4/10
Room comfort score
9.1/10
Location score
8.8/10
Service score
8.7/10
Better than
99
%
of Dubai properties
Better than
99
%
of Dubai properties
Better than
96
%
of Dubai properties
Better than
96
%
of Dubai properties
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Overall rating:
8.7
Excellent
175 reviews
Cleanliness
9.2
Facilities
8.9
Location
8.8
Read all reviews >
What travelers say they love:
Great to their guests 🤗
Kim from Australia
Solo traveler
More about Sofitel Dubai The Palm Resort And Spa

More about Sofitel Dubai The Palm Resort And Spa

Designed for both business and leisure travel, Sofitel Dubai The Palm Resort And Spa is ideally situated in Palm Jumeirah; one of the city's most popular locales. Only 45 km away, this 5-star hotel can be easily accessed from the airport. With the city's main attractions such as Dolphin Bay, Aquaventure Water Park, Atlantis within close reach, visitors to the hotel will just love its location.

Sofitel Dubai The Palm Resort And Spa offers impeccable service and all the essential amenities to invigorate travelers. To name a few of the hotel's facilities, there are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, bathroom phone, carpeting, complimentary tea, dressing room. The complete list of recreational facilities is available at the hotel, including canoe, hot tub, private beach, fitness center, sauna. Sofitel Dubai The Palm Resort And Spa is your one-stop destination for quality hotel accommodations in Dubai.

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Most talked about facilities

Beach
5 mentions
Swimming Pool
3 mentions
Food & Dining
2 mentions
Breakfast
2 mentions

What they offer

8.8
Excellent

"Really had a great stay."

Tracy

|

September 23, 2017

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Halal
Vegetarian
Vegan
Gluten-free
Buffet

Restaurants on site

Porterhouse Steaks & Grills
Cuisine:Steakhouse
Menu:Buffet
Moana
Cuisine:Sushi
Menu:Buffet
Hong Loong
Cuisine:Asian
Menu:Buffet
Maui Beach
Cuisine:International
Menu:Buffet
Manava
Cuisine:International
Menu:Buffet, A-la-carte
The World Eatery
Cuisine:American, Italian
Menu:Buffet

Nearby restaurants

Mediterranean cuisine
Mediterranean cuisine
Le Pirate Restaurant
6.4 km Mediterranean
Serena's Seafood
6.5 km Mediterranean, Seafood, Soups
Aquara
6.9 km Mediterranean, Seafood
Asian cuisine
Asian cuisine
Asia Republic
1.7 km Asian, Chinese, Indonesian
Nobu
1.8 km Asian, Japanese, Seafood
Lao
1.9 km Asian, Gluten Free, Vietnamese
Halal food
Halal food
LUA Restaurant & Lounge
90 m Halal, Lebanese, Middle Eastern
Levantine
1.8 km Halal, Lebanese, Mediterranean
Asateer
1.8 km Halal, Middle Eastern

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Sofitel Dubai The Palm Resort And Spa from real guests

Provided by verified guests of Agoda
Agoda Reviews (175)Booking.com Reviews (2609)
8.7
/
10
Cleanliness9.2
Facilities8.9
Location8.8
Room comfort and quality9.1
Service8.6
Value for money8.0
High score for Dubai
Rating
9+ Exceptional (56)
8-9 Excellent (32)
7-8 Very Good (12)
6-7 Good (6)
<6 Below Expectation (11)
Time of the year
Mar - May (10)
Jun - Aug (40)
Sep - Nov (26)
Dec - Feb (41)
All guests (175)
All room types
All languages

Show reviews that mention 

Showing 117 verified guest comments
12345
9.0
Exceptional
Mads from Denmark
Family with young children
Stayed 7 nights in March 2014

Fantastic stay at my favorite 5 star hotel so far!”

Gret service, spacious and luxurious room and fantastic kid friendly pool area.

Our stay at Sofitel The Palm was fantastic! It's by far my favorite 5 star hotel so far and I've tried a few. The service from the staff was impecable, it's very child friendly with dedicated kids play area, pool and day care service, should you need it. The food was ok, especially for the price, but nothing too fancy. But the friendly and accomodating staff and very spacious appartment with a fantastic view over the resort and the Dubai skyline more than made up for the lack of culinary experiences. I whole heartedly recommend this hotel, especially if you're travelling with children, even small ones.

Reviewed March 11, 2014
9.7
Exceptional
Zhanjun from China
Family with teens
Classic Room, Courtyard View, 1 King-Size Bed or 2 Single Beds
Stayed 1 night in November 2015

Comfortable place to relax”

Concierge, services, food

For the trip to Dubai, we transferred 5different hotels. Of all, Sofitel is my favorite. Not only because the comfortable and well designed room, but also the best service it offered! Especially the concierge service staff Hamamie and Paulo, they are so pationed and thoughtful to help with good care! They are the best! The steak here is very very good, compared the one I lived after ---Atlantis the palm, I think Sofitel is more relax and better in detail.

Reviewed November 12, 2015
9.3
Exceptional
mohammed from Bahrain
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 2 nights in March 2014

its was alot of fun ”

the rooms where very clean the beach is beautiful and the overall price compaired to the rest of the hotels on the dubai palm was very decent .good overall package

the palm dubai has one of the very best hotels in dubai like the sofitel and the atlantis and also the zabeel saraya all of which are 5 star and the service is uncompareable to any other hotels in dubai .when ever visiting dubai the palm is the first place you should think of staying in .

Reviewed March 18, 2014
10.0
Exceptional
Ali from Bahrain
Family with young children
JUNIOR SUITE, 1 King Size Bed, Sofabed, Private Balcony
Stayed 3 nights in May 2017

Fabulous Hotel”

The best hotel in Palm Jumeira, the breakfast is wow , cuz of verities of dishes, I was always getting confused on what to eat , they have many activities for adults as well as for kids, lovely kids club, huge swimming pool, private beach, I enjoyed the food & snacks at the chocolate bar in the lobby, they provide free shuttles to Dubai mall and mall of emirates, I will stay in this hotel again and again cuz me and my family enjoyed our stay in this hotel

Reviewed May 18, 2017
9.0
Exceptional
Thomas from United States
Solo traveler
LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Balcony
Stayed 1 night in December 2013

Great room/experience, if a bit pricey”

Huge room, breakfast buffet, view

The Sofitel is a relatively new hotel, with large rooms, fantastic view of the pool area and beach, and a very good breakfast buffet. The staff was very attentive and check-in, check-out and room service were all first rate. Great gym as well -- with also very attentive staff. Only downside is it's a bit pricey, as are most things in Dubai.

Reviewed February 01, 2014
8.4
Excellent
Saif from Jordan
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 1 night in August 2019

Great stay in general ”

Pros -The best things during our stay was “Florian” the supervisor at the front desk, he was exceptional, a problem solver and helpful. If i would come back to stay there is because of him . Thanks -Food is good around the hotel Cons - The sea view is not that great or special, so i would recommend staying in Palm view. - Pool area can get crowded -felt like a family resort

Reviewed August 28, 2019
9.3
Exceptional
Jordi from Spain
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 1 night in October 2013

Superb.I never repeat hotel but I plan t come back”

Quality. Room. Service

Just 3 months old hotel when we went. The service was excellent, the hotel is jaw dropping and the room was one of the best I have ever stayed in. Everything in this hotel was so good that we are planning to go back in our next trip to Dubai. The only bad thing was that on the second day the Internet wireless connection wasn't working.

Reviewed October 17, 2013
9.6
Exceptional
Sharron from United Arab Emirates
Solo traveler
LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Balcony
Stayed 6 nights in August 2016

A fantastic hotel where nothing is too much trouble for the staff. ”

Only one real negative to note and that is that when booking full / half board you are not told that this covers only food and drinks (even water) are not included. Otherwise a fantastic hotel / resort where everyone is made to feel welcome and the staff are phenomenal, from housekeeping to Spa staff. Would recommend it to anyone and look forward to returning.

Reviewed August 16, 2016
10.0
Exceptional
Geoffrey from United Kingdom
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 3 nights in July 2014

Absolutely wonderful”

Best things were the whole set up, the wonderful food especially the sea food and the room

This hotel could easily be called one of the best in world. As a beach or resort hotel it is certainly far and away better than any other I have stayed at (and I spend a lot of time travelling). Especially commendable is the sea food restaurant. It is expensive but really excellent food. The sea is warm, the swimming pool nice and cool. The only issue is the Government making most food and drink consumption extremely difficult dying Ramadan. I do not see why they have to impose their rules on outsiders.

Reviewed July 22, 2014
9.3
Exceptional
Ahmad from South Africa
Family with young children
Stayed 3 nights in December 2014

Soiftel the Palm”

Staff, room comfort and cleanliness

Amazing resort, would highly recommend it, i will not stay anywhere else when in dubai, the staff were amazing.

Reviewed January 10, 2015
9.2
Exceptional
Abdulla from United Arab Emirates
Family with young children
JUNIOR SUITE, 1 King Size Bed, Sofabed, Private Balcony
Stayed 2 nights in September 2018

very nice place to relax and enjoy ”

my kids love the kids club and wanted to stay there all the time. there is many activitiese for children water slid that they enjoy the most. as for us we enjoyed the beach and the spa. I recommend this place specially for family with small children

Reviewed September 17, 2018
8.4
Excellent
Jamie from United Kingdom
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 3 nights in February 2020

Very nice hotel”

All good but drinks too expensive . I know it’s the Palm! But £13 for a pint ?

Reviewed February 13, 2020
8.8
Excellent
Gerson from Angola
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 7 nights in June 2016

Excellent vacation”

We don't have lot of think to share, but do you have a very good place to stay in Dubai.

Reviewed June 20, 2016
10.0
Exceptional
Anthony from Australia
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 2 nights in June 2015

Great stay in Dubai”

Staff, Pool and Dining

Our stay at this resort was the most memorable part of our holiday. Everyone was really nice. We were upgraded to a larger room which was definitely a nice touch.

Reviewed July 04, 2015
9.0
Exceptional
Inge from Netherlands
Solo traveler
Stayed 2 nights in December 2013

Luxurious, and beautifully designed”

Food was of a great quality, very friendly staff, gorgeous room

All in all it was a fantastic stay. Internet worked and WiFi was free and fast. Wonderful buffets for breakfast, lunch and dinner. Very fresh and very clean. Friendly staff. Spacious rooms with beautiful bathroom, great design. Great beach with very good service, beautiful pool. Good service also at the pool area as well as on the beach.

Reviewed December 19, 2013
9.3
Exceptional
MOHAMED from Egypt
Family with young children
LUXURY ROOM PALM VIEW TWIN, 2 Single Size Beds, Private Balcony
Stayed 1 night in August 2014

I Enjoyed my stay at sofitel the palm”

location is fantastic and pool quality was very nice and room facilities were very good

My stay was a memorial one I enjoyed and all my family enjoyed too. The only problem was the checking in the rooms were not ready and we wait more than two hours waiting for.may be up to 6pm until they provide us with the rooms and also they make headache for us for checking out.

Reviewed August 16, 2014
8.3
Excellent
Asma from United Arab Emirates
Family with young children
Stayed 2 nights in September 2015

Nice hotel ”

The hotel decor and style, nice kids center and many pools for adults and children

We had a nice stay at the hotel ..everything was beautiful ..the decor , many pools and slides for children , kids play area and kids center was nice ..the only bad thing that we booked half board and on out first night when wewent to the steak restaurant for dinner the staff told us that we don't have half board with our booking ..there was a problem with agoda booking but they sorted out after a while ..it left us really angry and dissapointed .. The food in general was average ..the breakfast buffet needs more variety and quality

Reviewed October 02, 2015
8.4
Excellent
Sara from United Arab Emirates
Group
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 1 night in August 2020

Very nice hotel...but”

The room was spacious and very clean. Yet we had booked a sea view room but we got only partial sea view. We also found after we ordered in-house from the hotel, we got charged a delivery fee, which is quite strange... never heard of it before at any hotel and we were not notified beforehand!

Reviewed August 30, 2020
10.0
Exceptional
katherine from Australia
Couple
PRESTIGE SUITE SEA VIEW, 1 King Size Bed, Sofa bed, Living Room
Stayed 7 nights in August 2017

Wow!! ”

What a beautiful beautiful stay we had! The resort is absolutely perfect. We will be back!

Reviewed September 28, 2017
8.3
Excellent
Philip from United Kingdom
Family with young children
JUNIOR SUITE SEA VIEW, Club Access, 1 King Size Bed, Sofabed, Private Balcony
Stayed 1 night in July 2014

Perfect for a weekend getaway”

Location, Kids pool/club, Staff

Our second time staying at the hotel, the first being during its soft opening when everything not fully open. Pleased to say it was good to be back and hotel has improved from what was already a high standard. Staff were excellent and the children well catered for with the slide pool a big hit. Only disappointment was that the pool bar/restaurant was being renovated however understandable to do this during low season. Am sure we will stay again!

Reviewed July 16, 2014
12345
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