Sofitel Harbin Hotel
Sofitel Harbin Hotel
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8.4
Excellent

"Well trained staff and good facilities."

Robert

|

April 17, 2017

Luxury King Room Club Sofitel - Bed Sofitel Harbin Hotel
Luxury King Room Club Sofitel - Bed
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Lobby Sofitel Harbin Hotel
Lobby
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Interior view Sofitel Harbin Hotel
Interior view
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Interior view Sofitel Harbin Hotel
Interior view
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Very good
Location
7.7
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Very good
From 121 reviewsSee what guests said
7.9
/
10
Excellent room comfort and quality
8.5
Recommended by 93% of guests
Value for money7.8
Distance to city center2 km
Location rating7.7
Nearest airportHarbin Taiping International Airport (HRB)
Distance to airport36.4 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

Select your room
8.5
Excellent
Room comfort & quality
Junior Suite 1 King Bed
Junior Suite 1 King Bed
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Prestige Suite
Prestige Suite
...
  • Room size: 83 m²/893 ft²
  • City view
  • 1 king bed
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Luxury King Room Club Sofitel
Luxury King Room Club Sofitel
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Luxury Room King Bed
Luxury Room King Bed
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Superior Room 1 King Bed
Superior Room 1 King Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Luxury Twin room
Luxury Twin room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Club King Room with Lounge Access
Club King Room with Lounge Access
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 1 super king bed
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Luxury King Room
Luxury King Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Luxury Twin Bed
Luxury Twin Bed
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 single beds
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Grand Deluxe Twin Room
Grand Deluxe Twin Room
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 2 single beds
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More about Sofitel Harbin Hotel

More about Sofitel Harbin Hotel

8.0
Very good

"Good stay, nice hotel."

SIOW M.

|

March 30, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

8.0
Very good

"Fruits were also provided during our stay."

Shi L.

|

January 3, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (121)Booking.com Reviews (141)
7.9
/
10
Cleanliness8.2
Facilities8.0
Location7.7
Room comfort and quality8.5
Service8.1
Value for money7.8
Provided by verified guests of Agoda
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All guests (121)
All room types
Showing 83 verified guest comments
12345
8.8
Excellent
fah-apa from Thailand
Couple
Luxury King Room
Stayed 4 nights in December 2018
good hotel near shopping mall”
the room is clean nice and comfortable. if you want wind,ask for lower floor. I had 1 night on higher floor it was no wind at all even the outside was so cold.
Reviewed January 05, 2019
8.0
Excellent
NUR from Singapore
Family with young children
Luxury Twin Bed
Stayed 5 nights in December 2017
A weeklong stay”
Did not get the rooms we initially booked which was the city view of the room. There was some challenges when we tried to book transport from the hotel to pick us up due to language difference, and ended up had to take a taxi from the airport which was very small and uncomfortable. The hotel concierge did assist us when we were there with land tours and was very helpful.
Reviewed April 12, 2018
Bonjour my dear guest:Sorry for late respond to you, Thank you for you share your experience to us, and we wish you everything should be better and better,I am Lisa Guest Experience Manager. Hope to see you again.
Responded August 28, 2018
Sofitel Harbin Hotel
9.6
Exceptional
YAP from Malaysia
Business traveler
Superior Room 1 King Bed
Stayed 4 nights in October 2018
Friendly staff. Expensive but totally worth it. Great concierge team!”
it is probably too expensive should I be travelling for leisure. but as I am working, it is totally worth it!
Reviewed November 26, 2018
9.2
Exceptional
Phat from Thailand
Solo traveler
Superior Room 1 King Bed
Stayed 1 night in January 2018
THIS HOTEL MAKE MY TRIP WAS SPECIAL”
SOFITEL has a good location, it's nearly by Wanda Plaza. They has a good accommodation. I really LOVE thire Bathtub with red wine bubble (Can request at service center). but the heater not be good as it should will be cuz the weather in the room is a little bit cold. However. in the overall i like this hotel and will be back again. LOVE IT!
Reviewed January 06, 2018
Dear Phat We very much appreciate your comments regarding your stay at the Sofitel Harbin. I will pass the feedback to our colleagues, it inspire us to move on, to provide a better service, hope to see you soon Best Regards Lisa Yang Guest Experience Manager Sofitel Harbin
Responded March 02, 2018
Sofitel Harbin Hotel
8.0
Excellent
Shi from Singapore
Family with teens
Deluxe Twin Room
Stayed 4 nights in December 2017
Clean and cozy rooms ”
Rooms were clean and cozy. Hotel is located next to Wanda Mall. Humidifier was provided in room which was a plus point since we visited during the cold winter. Fruits were also provided during our stay. Restaurants are about 10-15 mins walk away. Overall satisfied stay!
Reviewed January 03, 2018
Dear Shi Warm greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Hope to see your in the future Sincerely, Lisa Yang Guest Experience Manager Sofitel Harbin
Responded March 02, 2018
Sofitel Harbin Hotel
8.4
Excellent
Peter from Australia
Couple
Luxury King Room Club Sofitel
Stayed 4 nights in January 2017
Satisfactory ”
Comfy hotel close to Wanda plaza were great restaurants level 5 upstairs . The food was average and disappointing in the hotel even being on a club level . The rooms were nice but you could not control room temperature which were set at around 25 degree which we had to keep opening and closing window . Joseph was very helpful on concierge and help us when needed . Overall we did expect a higher service being a Sofitel Hotel
Reviewed January 23, 2017
9.0
Exceptional
monika from United Kingdom
Family with young children
Superior Room 1 King Bed
Stayed 2 nights in January 2015
Great stay”
hotel condition, comfort of the bed and location
The stay was great, staff checked us in at speed, they helped to order a surprise cake for my partner's 4oth birthday. Location is next to a mall which is handy. Ordered breakfast to the room, it was delicious and well presented. Will use Sofitel again.
Reviewed February 04, 2015
10.0
Exceptional
bee from Malaysia
Business traveler
Superior Room 1 King Bed
Stayed 1 night in September 2018
The reception is very polite especially a lady named Maze. ”
Overall it is good...
Reviewed September 08, 2018
Bonjour guest, I am very glad to received your positive feedback,and thanks for you support, Life is Magnifique 生活无限精彩, I am Lisa Guest Experience Manager,hope to see you again.
Responded December 03, 2018
Sofitel Harbin Hotel
7.7
Very good
Simon from United Kingdom
Couple
Luxury King Room
Stayed 3 nights in February 2015
Great hotel, location not as good.”
Large room, large comfortable bed, good facilities.
My girlfriend and I had a good stay at this hotel. You should choose a Luxury Room - the bed is huge and comfortable. I would say for the Ice Festival the location is not so good, and the restaurants close too early, but generally this is a very good choice. Staff are very good and friendly too.
Reviewed March 17, 2015
6.7
Good
Rosalia from Singapore
Business traveler
Luxury King Room Club Sofitel
Stayed 2 nights in May 2014
Your Regular Business Hotel”
Gym, Location
Nothing in particular stood out for me. It was like your regular business hotel and as I was there during the non peak season. The cafe/bar at the lobby level has a view of the street outside. The orange juice was freshly squeezed and was good. The gym is adequately equipped and its open 24/7 which is ideal for me.
Reviewed July 07, 2014
10.0
Exceptional
Hasril from Singapore
Couple
Superior Room 1 King Bed
Stayed 4 nights in January 2014
awasome”
very clean & friendly staffs
it was a best hotel we had in harbin..very friendly staffs n the surprised is the give my husband a birthday cake when on hia birthday..n my hubby enjoy the cake so must.we will going to harbiin next year n will sty in this hotel again..
Reviewed January 10, 2014
9.0
Exceptional
Lute from Belgium
Business traveler
Superior Room 1 King Bed
Stayed 1 night in April 2013
Relaxing stay ”
Friendly staff, comfortable room and nice food
The staff at the restaurant is very caring. They accidentally brought me the wrong pizza, but offered me a complimentary salad upon realizing the mistake, and I was shortly after served the pizza that I had originally ordered.
Reviewed May 09, 2013
9.0
Exceptional
julie from Australia
Solo traveler
Superior Room 1 King Bed
Stayed 6 nights in September 2012
Very comfortable hotel in a central location”
Well appointed rooms, helpful staff
I orginally booked this hotel because I wanted to be located in the area of Harbin that is well known for its shopping. The hotel and the district did not disappoint. My room was very comfortable and the staff were polite and efficient. If you are looking for accommodation in Harbin and are interested in the shopping them this htoel is a great choice.
Reviewed October 11, 2012
8.3
Excellent
Michelle from United Kingdom
Couple
Superior Room 1 King Bed
Stayed 2 nights in January 2012
Great Hotel, but think about it's location.”
Beds not too hard, warm, easily controlled temperature rooms and humidifier in the room.
we enjoyed our stay at the sofitel harbin. its around 15 minutes in a taxi to 'central street' which was about 17 rmb in a taxi, and about 22 rmb to the ice festival. there is a shopping mall right next door (connected) to the hotel with lots of shops, bakeries, mcdonalds etc so even though youre not on top of the tourist attractions, you're not isolated either. we didnt find getting a taxi difficult and they all seemed to know the sofitel. we ate at the hotel, twice for dinner at 'elements' which was a buffet style with asian and western to choose from for 218 rmb pp and we at breakfast, again buffet style for 170 rmb pp with a wide selection. no major complaints and service was very good. reception and consierge were very helpful with smooth check in and check out. and we got a non smoking room on request! a special thank you to bella who came to help us try and swap our faulty camera we purchased at the shopping mall. she came to translate for us without hesitation. even though there are cheaper (obviously) hotels with better location we would stay here again. one thing i would comment on is that the pool requires you to wear a swimming hat which is not advertised pre-stay.
Reviewed January 31, 2012
9.3
Exceptional
Kerstin from Germany
Couple
Stayed 2 nights in January 2010
Very good hotel”
- rooms are very nice and comfortable
- no maps or sightseeing information provided
The rooms are very nice and comfortable with big bathrooms and wonderful beds.The breakfast buffet is very manifoldig with lots of western food which is hard to find in China at all. Because we went to Harbin for the famous ice festival we hoped to get some maps and information in the hotel - but unfortuanaly they can not provide anything at all. Make sure you get everything printed out before you go.
Reviewed February 23, 2010
8.7
Excellent
May from United States
Couple
Stayed 2 nights in February 2009
Harbin Feb 2009”
Good beds, great retro and mix of furntiture throughout hotel lobby bars/restaurants
not well designed bathroom and fixtures
Within the room: - Great bed with pillow selection and warm bed covers! - Clothes closet was innovative with the doors from hallway to the doors from within the bathroom. - Bathroom was not well designed - shower/bath knobs and shower head were not logically placed and caused much water leakage outside of the shower/bath tub. Outside the room: - hotel lobby was pretty with beautiful flower arrangements. - nice photo gallery exhibition (but could ahve had more info regarding the exhibit). - nice mix and use of funiture styles throughout to represent sofitel and a european feel.
Reviewed February 24, 2009
8.4
Excellent
Robert from Germany
Business traveler
Superior Room 1 King Bed
Stayed 1 night in April 2017
Surprisingly good!”
Well trained staff and good facilities. Surprisingly good for one of the smaller cities in China.
Reviewed April 17, 2017
8.0
Excellent
SIOW from Singapore
Group
Deluxe Twin Room
Stayed 3 nights in February 2017
Good stay”
Good stay, nice hotel.
Reviewed March 30, 2017
8.0
Excellent
yeung from Hong Kong
Solo traveler
Luxury King Room
Stayed 1 night in May 2016
have to improve”
i remember the first time i stay here. over 4 years ago. everything is same, but the carpet is awful, really dirty. its time to change!
Reviewed July 06, 2016
9.3
Exceptional
Thomas from Indonesia
Couple
Luxury King Room
Stayed 3 nights in December 2015
Clean Hotel”
friendly staff, price, food
Reviewed December 23, 2015
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