Sofitel Krabi Phokeethra Golf & Spa Resort

This is a not the standard I expected from a 440$/ night hotel and especially not a Sofitel, it just has the name. When we arrived, the staff at the pool bar/restaurant did not want to serve food because it was apparently too late and the kitchen closed at 5pm but it was 4.45pm and the reception had told us we could eat there. No communication between them and after they finally agreed to serve food they were just unhelpful. Then we wanted to go for a spa treatment but it was apparently fully booked and when we asked again at reception suddenly it was not. Shame that they have those facilities but the service is not there. Rooms are ok but bathrooms are getting quite old. The redeeming feature is the breakfast. Overall I would not go back and neither would I recommend to pay such a premium for this hotel.

We loved it and you can read our other review on it. Since we booked two rooms agoda wanted two reviews. You won't go wrong booking here, it is extremely well managed and great quality food at good value.

I swam one lap of the pool and my GPS said 230 meters. So the pool is HUGE, clean and a lot of fun. There is a kids pool and an 'Adults Only' area. The bar food is good but the quality of the food in all the restaurants including the breakfast buffet will surprise. Very good. Also it is extremely well priced so eating inside the Resort was always a nice experience. This Resort has thought of everything, the gym is 24 hours and well equipped, there is a sauna and steam room. Great Kids club with indoor and outdoor areas. There is a tennis court although I didn't use either that or the Gold course but they are there if you want them. We did a 7.00 am bike tour. This was good for us as we ride most days at home but a non regular might find it a little challenging. It was fun, not long but we got to see the coast a little. We stayed in a Suite with a joining room for our nanny which was great. This is a really nice resort for all occasions. Very well managed. Great stay!

On Jan 4 I was scheduled to stay at this hotel for 2 nights. This is not the first time I stayed here. I stayed here back in 2016 and at the time I thought the hotel was ok. I decided to try again and give them another chance. I booked a room and saved up for almost a year for our vacation. I have a 2 year old who has a condition so I chose this hotel because on the web site it seemed good with kids. Little did I realize. On Jan 4 Krabi had a storm warning. Largest storm in 30 years. Anyway the hotel was not undertanding of my family. Gave me horrible response and did not appreciate that my little child had a condition. I hate this hotel. I will NEVER EVER go there again.

The pool is the biggest is asia pacific, staff were very helpful and welcoming. Great place to relax as couple, family or by yourself. Breakfast selection had a lot variety and taste was excellent. Definitely will stay again.

Very good property with good restaurants and very helpful staff. Location was a bit far from the main Ao Nang beach area. Although there are free shuttle but these operate at wide intervals leaving little flexibility. Overall we had a great time

we arrived on a Friday night and spent 3 nights at the hotel. The staff were lovely, our room was great, the resort itself is fantastic ( a bit on the isolated side, but hey - that's what we signed up for) - however certain things do need some attention: At the time we stayed of the 4 restaurants at the resort two were closed for refurbishing, leaving the Maya Restaurant and the Pool cafe open. The Pool cafe closed at 5.00 pm which meant you had ONE choice of restaurant in the evening - the Maya Restaurant. As others have noted the resort is isolated so really you needed a taxi or shuttle to get somewhere else for dinner - I have no idea why they did not also keep the pool cafe open and give guests a choice. The Maya restaurant has both Buffet and Al a carte each night - however the buffets were a disaster - they kept running out of food and simply did not restock. We chose buffet 3 nights thinking it could only get better - however it did not. One night we literally could not find anything to eat (apart from some vegetable dishes) meat, poultry and seafood were non existent after the first wave of diners demolished the various dishes. We spoke to several guests and all had the same thing to say - so it was not just our imagination. The staff apologized several times however that did not fix the problem ( Note: the gentleman in charge of the dining area was very kind and accepted our criticism graciously) The pool closes at 7.00pm which is a bit silly as its just getting dark at that time and many guests (who have been out on a day trip) may not make it to the pool until 6.30pm or so. Many resorts I have stayed at have the pool open till 10.00pm at night - no idea why the Sofitel cant do the same. All of the above sounds a bit whingy - but as I said the report was lovely and the staff were incredibly nice - so we will stay again - we will just avoid the buffet I suspect.

We were there with 2 children and the Kid's Activity Ctr was fabulous!! So many creative activities for the little ones. And we were allowed to keep them there while we got to use the gym and go to Ao Nang. We purposefully chose Sofitel for this service so were quite happy it worked out. The kids loved the staff. We also particularly were happy with the friendly yoga / tai chi jnstructor! We were there during the low season so value for money was great. If I were paying full high season prices, the hotel could use some rennovating since some parts were run down. Maya Restaurant snd the breakfast buffet was really great!! We would definitely go back again in the low season!

Overall the stay was pleasant. the location is kinda far from krabi town and ao nang. To rent a taxi it cost 900thai baht which I find it very overprice. But had expected the location prior to booking. The breakfast was great with large variety. Room was spacious with great view of the pool and sea . Staff were friendly One drawback : quite a number mosquitos in room

It was an excellence 2 night stay in Krabi, the food was awesome. The view of the pool and also the size of the magnificent pool amaze me. The breakfast was great although there isn't much variety. However, the thing that upset/ disappoint me the most if the in room ala-carte dining. It was very disappointing as the food is off the taste, maybe the chef was sleeping halfway since i order it during midnight. Regardless of this, the stay was tip top and very satisfactory. The staff was very helpful and there were able to converse in many different language with good and clear pronunciation.

the place is fabulous for family , great breakfast , and 2 great restaurant , combine in one as indian and thai food . the hotel is great BUT a bit of lack of lucidity , we were a family , 2 very young kids , in very low season and still they manage to put us at the end of the corner of the hotel ... so we do have to walk a lot to get back to the room , apart of that , it is worth it IF u want to stay IN . OUTSIDE there is NOTHING unless you go 2 km further to find some nice street food

Overall a great stay, lovely hotel and nice room staff very helpful. Location a bit remote- hotel would do well to provide free shuttle to Klong muang . Resteraunts in hotel overpriced for quality but breakfast fantastic. Would reccomend

Plus points : Huge pool, amazing food, beautiful architecture, polite staff, shuttle bus to Ao Nang. Minus points : Very small beach with poor water quality, no shops around, all leisure activities for kids and adults in the hotel are charged heftily and are not worth that much

The hotel is really nice, with great amenities for kids ( kids club, play area and really nice swimming pool). It gets quite expensive if you have all your meals at the hotel but there are a lot of options at walking distance.

we chose this hotel as we thought they still offer free trip to koh hong, which was actually terminated and charged around 1800thb up/person. but anyway we liked the hotel very much as decor and atmosphere were beautiful, their facilities incl huge swimming pool and well equipped kids club were very nice and all staffs were smart and friendly. only thing they can improve is variety at buffet. food was not that good to meet the price.

This was our second stay at this hotel. Very impressive with a high level of service. Since the hotel is spread out over a big land area you never feel crowded. Good food in Italian Restaurant under new management. Will be back.

My wife and I celebrated our 20th wedding anniversary here. We loved the decor and the style of the room, as well as that of the whole hotel. The swimming pool is amazing! It must stretch almost 150 metres over the whole front of the resort. The beach across the road is nothing to write home about, but some of the islands further out are worth visiting. We had a great time here.

The hotel is nice, with big rooms, balcony and by the sea, although, not right on the sea. The staff are great. Especially the Duty Managers, Poppyley and Maurice. They both went out of the way, to take care of us, when my girlfriend fell sick. Kudos to them and the rest of the staff.

We stayed there in early September. We came just to relax and the resort is the perfect match. It has an "sofitel" trait that you will recognize walking in (if you ever stayed in other Sofitel, you will know what I mean) and the staff is amazing. Especially nice and helpful to us are the two ladies Nana and Cherry - (they inform you of little details, from walking you to your room with detailed explanation to asking about your flight time to give advice. We want to use the spa but our time did not work with the So Spa so they even called a local spa which provide free transfer from Sofitel). The food are really good, and they provide a de-light menu which just right for us. The swimming pool is big, library impressive. The beach is across the road, if that matters. Also, there are nice local restaurant just next to the resort (to the right) if you get bored with hotel food. Would be nicer if they have free or cheaper shuttle from the hotel to Ao Nang area but there are local taxi and tuktuk outside of the hotel. Overall, we enjoyed our stay very much and will come back.

great stay with excellent staff service although it is quite far from local restaurants and attractions. since we've our own car this is not an issue. although we did not request for a child bed, however, the reception staff on her own initiative gave us one.